Deutsche Telekom 504PC SE Bedienungsanleitung
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Richtige Gebrauchsanleitung
Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Deutsche Telekom 504PC SE an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Deutsche Telekom 504PC SE, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.
Was ist eine Gebrauchsanleitung?
Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Deutsche Telekom 504PC SE die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.
Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Deutsche Telekom 504PC SE. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.
Was sollte also eine ideale Gebrauchsanleitung beinhalten?
Die Gebrauchsanleitung Deutsche Telekom 504PC SE sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Deutsche Telekom 504PC SE
- Den Namen des Produzenten und das Produktionsjahr des Geräts Deutsche Telekom 504PC SE
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Deutsche Telekom 504PC SE
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen
Warum lesen wir keine Gebrauchsanleitungen?
Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Deutsche Telekom 504PC SE zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Deutsche Telekom 504PC SE und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Deutsche Telekom finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Deutsche Telekom 504PC SE zu überspringen, wie es bei der Papierform passiert.
Warum sollte man Gebrauchsanleitungen lesen?
In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Deutsche Telekom 504PC SE, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.
Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Deutsche Telekom 504PC SE widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.
Inhaltsverzeichnis der Gebrauchsanleitungen
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===! T § Deutsche T elekom User Guide T -Eumex 504PC SE The Communications System wit h A utomatic Int ernet A ccess and F ire wall Functionality .[...]
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Before Y ou Install or Operate Y our Eumex 504PC SE... …please mak e sure you read t he instructions in this user guide. The la w requires us t o inform you about important safety precautions, both f or your own saf ety and to av oid damage to your equipment. If you ignore this guide , Deutsche T elekom will not accept an y liability for damages [...]
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Symbols Used General note Impor tant safety precautions Lif t the handset Replace the handset Hold your conv ersation Dial telephone number or select code digit Y ou hear an acknowledgement t one Y our telephone rings 3-par ty conference Press t he R-key (aka t he flash or enquir y key) Use the star k ey to activ ate or deactivat e a featur e Use t[...]
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Contents General .............................................................................................................1 A W ord of W elcome ..................................................................................................................1 The F eatures of the Eumex 504PC SE ..................................................[...]
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Contents Malicious Call Identification (MCID) ....................................................................................29 Calling Y our T -NetBox .......................................................................................................... ..29 Staying in T ouch ...............................................................[...]
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Contents Activating/Deactiv ating the Charge Limit ..........................................................................55 Managing Call Forwarding ...................................................................................................56 Activating Call F or warding in the Ex change .................................................[...]
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Starting a Program from the Windows T askbar .................................................85 Star ting a Program fr om the Windows T askbar .................................................................85 CAPI Control....................................................................................................86 CAPI Control...........[...]
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1 The Eume x 504PC SE is an ISDN communications system enabling you t o connect up to f our analogue devices to a basic ISDN connection. In addition, the Eumex 504PC SE, in conjunction with t he T eledat RVS-COM sof tware supplied and a PC with a USB or V .24 interface, enables you to use data applications such as ISDN data transf er , transmission[...]
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2 General The Features of the Eumex 504PC SE • 10 multiple subscriber numbers (MSNs) • Call waiting/ call-waiting prot ection • Call list for 50 calls (can be r ead on a PC) • Call forwarding ("Immediately ," "On busy," "After a (specified) time") • Aut omatic callback ("On no reply" or "On bus[...]
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3 General Supported ISDN Features • Call waiting / reject call w aiting / accept call waiting with subsequent t oggling • Internal/ external call f or warding ("Immediat ely ," "On busy," "After a (specified) time") • Pr esentation of the calling line number to the called line (CLIP) • T ransmission of the call[...]
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4 General Do not open the housing. Unauthorised opening of the housing and impr oper repairs can endanger the user . In addition, the warranty is in validated. Do not continue using damaged or defective plugs or A C adapters with defective housings as these could cause electric shock s. Replace these components immedi- ately with spar e par ts made[...]
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5 Scope of Delivery Check to mak e sure that the contents of t he package are comple te: • 1 Eumex 504PC SE ISDN communications syst em • 1 plug-in A C adapter • 1 ISDN connector cable • 1 USB connector cable f or PC • 1 CD-ROM with Windows 98/Me/2000/XP* installation sof tware • 1 Eumex 504PC SE user guide (this document) • 4+1+1 bri[...]
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6 Mounting and Commissioning What Does the Eumex 504PC SE Require? Cer tain prerequisit es must be met for the smooth installation and oper ation of the Eumex 504PC SE, the configur ation sof tware and the T eledat RVS- COM communica- tions package: • Y ou must have a basic Euro-ISDN connection with a network terminat or (NTBA) as supplied by Deu[...]
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7 Mounting and Commissioning Mounting and Installation Sequence Please adhere t o the follo wing sequence: 1. Mount the Eume x 504PC SE and connect the devices as described in the f ollowing sections. 2. Configure t he communications system. Y ou can do this in three different ways • PC configuration: menu-driven configuration via a PC. In order [...]
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8 Mounting and Commissioning Mounting Location The ambient operating t emperature for the Eume x 504PC SE must not be lower than +5 ° C or higher than +40 ° C. For this reason, do not mount the Eume x 504PC SE • above or in fr ont of sources of heat (e.g. r adiators), • in direct sunlight, •behind cur tains, •in small, unv entilated rooms[...]
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9 Mounting and Commissioning Connect the Eumex 504PC SE t o a separate 230 V ~ mains cir cuit. This pre vents the communications system fr om being af fected b y possible shor t circuits in any other household equipment. W e recommend you t o install a surge prot ector f or protection against sudden high voltages such as those some times occurring [...]
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10 Do not connect the Eumex 504PC SE during a thunderst orm, as this could lead to you getting an electric shock. L ay all the cables so that t hey cannot be walk ed on or tripped over . Ensure that the po wer and connecting cables are not bent, pulled, or in any w ay under mechanical pressur e. Connecting a a AC adapt er T -ISDN External S 0 USB V[...]
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11 Connecting De vices Regulations permit the general public t o connect the Eumex 504PC SE t o the Deutsche T elekom network. Y ou can thus connect the Eumex 504PC SE y ourself if the following conditions ar e met: • The de vice may only be connected t o a basic Euro-ISDN connection. Do not under any circumstances connect it t o lines or equipme[...]
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12 Connecting De vices Y ou can connect up to f our analogue terminals to y our communications system. W e recommend you to deploy terminals that feature DTMF dialling and a flash func- tion. T erminals with pulse dialling cannot per form functions requiring the R-ke y (e.g. enquir y calls), or the star or hash k eys (e.g. setting f eatures). Pleas[...]
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Connecting the Eumex 504PC SE to the P ower Supply 13 Connecting De vices Connection to the 230V mains supply is not danger ous, providing y ou adhere strictly to the f ollowing instructions. Danger! Under no circumstances should you commission or continue operating the device if the A C adapter is damaged. F ailure to obser ve this could result in[...]
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14 Connecting De vices The operation of a communications syst em can be impaired by interference in the power supply caused by ot her equipment, especially photocopiers, laser printers, electric typewriters, air conditioning, f an heaters, vacuum cleaners and refrigerat ors. For this r eason, please: • Connect the Eumex 504PC SE t o a sock et as [...]
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15 Connecting De vices Besides the Eumex 504PC SE, y ou can operate additional ISDN t erminals (e.g. ISDN telephones) on the NTB A. T o simplify the connection of additional devices, you will find an ext ernal S 0 por t on the lower side of the Eumex 504PC SE. T his is the looped- through S 0 bus fr om the NTBA. Y ou can use the ext ernal S 0 por t[...]
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16 Connecting De vices Setting the Dialling Mode for the Analogue T erminals The communications syst em automatically recognises analogue terminals with D TMF dialling and a flash function; you do not hav e to set anyt hing. Analogue terminals with pulse dialling must be enr olled before t hey can be used: pick up the handset, dial an y digit other[...]
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17 The f ollowing default settings and f eatures are active on deliv er y: • The PIN is se t to "0000." • External incoming calls ar e signalled on all connected terminals. • External line access: all t erminals have int ernational access rights. • When you lift the handset, you hear an ext ernal dialling tone (= aut omatic extern[...]
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18 In order for y ou to be able t o use all the features pr ovided by y our telecommunica- tions system, the terminals must be set to DTMF dialling with a flash function. T ermi- nals with pulse dialling cannot perform functions requiring the R-key , the star or the hash k eys. Y our telephone rings: int ernal or external call . Please see the tabl[...]
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19 T ele phoning An internal call is a call made t o another subscriber on the same Eumex 504PC SE. Such calls are not r outed via public telephone e xchanges and ar e thus not charged. Y ou can establish internal connections t o connected analogue terminals as w ell as to PCs. Calls between a PC and a fax t erminal, or betw een a telephone and an [...]
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20 T ele phoning T ogether with your ISDN connection, your telephone ne twork provider also supplied you with a range of t elephone numbers (so -called multiple subscriber number s, or just "MSNs"). Y ou use the Configurat or to sav e and assign these MSNs. When you hav e saved your MSNs, y ou can use them for specific purposes when mak- [...]
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21 T ele phoning Making Calls Using Speed-dialling The Eume x 504PC SE saves up t o 100 speed- dialling numbers (or "destinations"). Y ou use the PC Configurat or to enter t he speed- dialling destinations and to assign them speed-dialling codes or names (necessar y for the vanity function). Y ou select a speed-dialling destination by mea[...]
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22 T ele phoning Enquir y Calls Y ou want to hold y our current call in order t o mak e an enquir y call. The subscriber who is on hold cannot hear your enquiry call. External subscribers on hold hear an announcement from the t elephone exc hange. Y ou are having a con versation with the first subscriber . Press t he R-key . Y ou hear an internal d[...]
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23 T ele phoning Gespräch w eiter geben L et’s sa y you want t o transfer a call int ernally or externally . Dial the internal sub- scriber’s number or 0 and the ext ernal number , then replace the handset. T he sub- scriber’s telephone signals the call . When he lif ts the handset he accepts the call . Y ou are having a con versation. Press[...]
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24 T ele phoning Gespräch weitergeben T ransferring Calls (ECT) with an Announcement Y ou want to tr ansfer a call int ernally or externally , but you first want t o speak to the other subscriber . Y ou are having a con versation. Press t he R -k ey . Y ou hear the internal dialling tone . Dial the internal number or 0 f ollowed by t he external n[...]
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25 T ele phoning Using the Eumex 504PC SE y ou can toggle between two subscribers, i.e . speak to them alternat ely . They can be int ernal or external subscribers. Ext ernal subscribers who are on hold hear an announcement from t he exc hange. Y ou are having a con versation and want to mak e an enquir y call to a second sub- scriber . Press t he [...]
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26 T ele phoning Speaking with T wo Subscribers Simultaneously (3-par ty Conference) Used on a multi-terminal connection the Eume x 504PC SE enables two 3-par ty con- ferences t o be held simultaneously. One int ernal and two ext ernal subscribers can par ticipate in a confer ence. One B-channel must be free in order f or a conference t o tak e pla[...]
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27 T ele phoning Y ou can pick up an ext ernal call signalled on another terminal on t he Eumex 504PC SE: Lif t your handset. Y ou hear an external dialling t one. Press t he R-key and the code digit 4. Have y our conversation. b r 4 c Y ou can pick up a call from an analogue answerphone e ven if it has already started running. In order to do this,[...]
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28 T ele phoning Automatic Callback on No Reply (CCNR) If the ISDN Completion of Calls on No Reply service is available, y ou can also make a callback request t o contact a free subscriber . The pr ocedure is the same as for a busy subscriber . Y ou have dialled an e xternal number , but the subscriber does not lift the handset. Select the code dig[...]
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29 T ele phoning D TMF post- dialling is only possible during external calls when, for example, an auto- matic announcement prompts you t o post-dial digits and symbols (1 to 0, *and #), during fax polling, during a r emote answerphone enquiry , or when communicating with a voice mailbo x or other application. Ther e is an external call . Y ou hear[...]
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30 Y ou can forward calls from an int ernal to an ext ernal terminal , or from one internal t o another internal t erminal. Depending on the configur ation, the call is forwarded in the Eumex 504PC SE or in the e xchange (wher e a charge is incurred). In or der to use internal call f or warding, the "Call f or warding in the Eume x 504PC SE&qu[...]
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31 St a ying in T ouch •" Immediately ": code digits 21 •" After a set time ": code digits 61 •" On busy ": code digits 67. Press t he star ke y . Enter the call f or warding destination number: an internal number (only if call f or ward- ing in the Eumex 504PC SE is activ e), or an external number wit hout a lea[...]
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32 St a ying in T ouch Accepting or Rejecting Call W aiting Y ou are having a con versation and an ext ernal subscriber calls. The call is signalled on your terminal b y means of a call-waiting tone . Internal callers alwa ys hear a busy tone when you ar e having a conv ersation. Y ou have the f ollowing options: 1. Y ou can terminate the curr ent [...]
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33 St a ying in T ouch If you want t o have a con versation without being disturbed by any further callers, you can activate call-w aiting prot ection for the line t o which your terminal is connect ed. Any further callers then hear a busy tone. Call-waiting prot ection remains active until it is deactiv ated again. Lif t the handset. Press t he R-[...]
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34 St a ying in T ouch Day/Night Line Switchov er Y ou can use the PC Configurat or to progr am an alternative call assignment if you wish. Y ou can then use any connect ed analogue terminal t o switch between variant 1 (e.g. day line) and v ariant 2 (e.g. night line), or activat e an automatic , timed switch- over . Switchover times ar e programme[...]
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35 Blacklist Y ou can program a common blac klist for all connected analogue t erminals. This blacklist contains up to fiv e telephone numbers or par ts of telephone numbers. The blacklist is progr ammed in the PC Configurator . With the help of this blacklist, y ou can, for e xample, prev ent calls being made to sex numbers. If an attempt is made [...]
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36 Special Se ttings/F eatures Call Through The call thr ough feature enables y ou to use your wir eless ser vices provider’s special rates (e .g. BestF riend) by specifying a cer tain MSN. This number is a vailable ex clusively for the r elaying of calls via the second B-channel of your ISDN connection, and cannot be used for further call distri[...]
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37 External Line Access and Speed-dialling Numbers If you hav e reduced an internal subscriber’s e xternal line access lev el in the configu- ration mode, t he subscriber concerned can still call all destinations in the speed- dialling memor y locations as long as speed dialling is active. T his is also valid for des- tinations outside the specif[...]
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38 Special Se ttings/F eatures Call Data Y our Eumex 504PC SE sav es up to 50 call data recor ds, which you can view or print out using a PC and a printer . Data recording is signalled by means of an LED on the Eumex 504PC SE housing (see the section entitled "Int erpreting the LEDs" on p . 16). When 50 data records ha ve been saved, eac [...]
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39 Conf iguration via T ele phone Please see the c hapter entitled "Remot e Configuration" on p. 62. T o configure the system using a telephone , please proceed as follo ws: • Star t the configuration mode with y our PIN (default setting is 0000). • The configur ation procedures can be carried out one after the other . When you have c[...]
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40 Conf iguration via T ele phone T o star t the configuration mode: Lif t the handset. Press t he R-key (only in the case of automatic ext ernal line access). Y ou hear an internal dialling t one. Select the code digit 8. Press t he star ke y . Enter your PIN (t he default setting on delivery is 0000). Press t he hash ke y . Y ou hear a positive a[...]
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41 Conf iguration via T ele phone Y ou require a personal identification number (PIN) t o star t the configuration mode. The def ault setting on deliver y is 0000. W e recommend you t o change this PIN and k eep the new one in a safe and secr et place. T o edit the PIN: Lif t the handset. T he configuration mode is active and you hear a special int[...]
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42 Conf iguration via T ele phone In order for incoming calls t o be signalled on specific terminals, y ou have to sa ve the MSNs allocated t o you by Deutsche T elekom in t he Eumex 504PC SE. The MSNs ar e saved without an ar ea code. Please mak e a note of the sav ed MSNs in the table on p. 43. Lif t the handset. T he configuration mode is active[...]
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43 Conf iguration via T ele phone In order for incoming calls t o be signalled on specific terminals, y ou have to pr ogram call assignment. Here you specify whic h terminal rings when a cer tain MSN is called. Y ou do this by assigning ev er y external number (MSN) t o one or more internal lines, which then signal the call . Please mak e a note of[...]
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44 Conf iguration via T ele phone Resetting v ariant 1 (e.g. day line): Lif t the handset. T he configuration mode is active and you hear a special int ernal dialling tone . Select the code digits 905. Press t he hash ke y . Y ou hear a positive acknowledgement tone . Replace the handset. Incoming ext ernal calls are signalled on all telephones as [...]
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45 Conf iguration via T ele phone When this setting is active , you have t o dial 0 befor e dialling an external number . Lif t the handset. T he configuration mode is active and you hear a special int ernal dialling tone . Select the code digits 050. Press t he hash ke y . Y ou hear a positive acknowledgement tone . Replace the handset. Y ou now h[...]
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46 Conf iguration via T ele phone With this setting y ou can specify whether incoming calls for an MSN during an e xter- nal call are signalled as call waiting b y ringing on other telephones, or whet her the caller hears a busy tone. If you want the second caller t o hear a busy tone when the MSN is busy , you activate the "number busy" [...]
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47 Conf iguration via T ele phone Y ou can configure a device type (e .g. fax, answerphone) f or every internal line so that the Eumex 504PC SE can manage the r espective devices corr ectly . This ensures that fax transmissions ar e not interrupted b y call-waiting tones, f or instance. Y ou configure the device types f or the internal lines as f o[...]
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48 Conf iguration via T ele phone External Line Access Y ou can set ext ernal line access to one of five le vels for ev er y internal line. If a sub- scriber dials an ext ernal number for which that line has no access rights, he hears the busy tone . The emergency numbers can alwa ys be dialled (see the section below). Y ou set ext ernal line acces[...]
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49 Conf iguration via T ele phone Y our Eumex 504PC SE can sav e up to thr ee emergency numbers. These numbers can always be dialled fr om every telephone, independent of the e xternal line access rights that otherwise exist. Y ou save the emer gency numbers as follows: Lif t the handset. T he configuration mode is active and you hear a special int[...]
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50 Conf iguration via T ele phone Y our Eumex 504PC SE can sav e up to 100 t elephone numbers, which you can then dial conveniently using the speed-dialling code digits 00 to 99. Lif t the handset. T he configuration mode is active and you hear a special int ernal dialling tone . Select the code digits 61. Select a double- digit memor y location nu[...]
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51 Conf iguration via T ele phone Internal lines with outw ard restrict ed or no external line access can (in t he default set- ting) can still use speed-dialling number s to dial destinations falling outside t heir ext ernal line access levels. If you w ant to pre vent this, you can block speed dialling as follows: Lif t the handset. T he configur[...]
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52 Conf iguration via T ele phone Y ou can program whic h of the MSNs is to be transmitt ed to the called subscriber . If you do not progr am anything, the first MSN for whic h your telephone signals calls is transmitted (see t he chapter entitled "Call Assignment"). Y ou must program this set- ting for each int ernal number (11 - 14) ind[...]
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53 Conf iguration via T ele phone Y ou can only cancel the restriction of the t elephone number display f or all lines simul- taneously: Lif t the handset. T he configuration mode is active and you hear a special int ernal dialling tone . Select the code digits 31. Press t he hash ke y . Y ou hear a positive acknowledgement tone . Replace the hands[...]
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54 Conf iguration via T ele phone Enter the c harge per unit of time for call-charge registr ation in cents, e.g. 0006 (the default setting is 0.06 eur os). Y ou can edit the currency under "CAPI-ControlEinst el- lungen (Settings)Gebühreneinst ellungen (Charge settings)Währung (Currency)." Lif t the handset. T he configuration mode i[...]
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55 Conf iguration via T ele phone Y ou can set a charge limit (c harge account) for e ver y internal line, whic h you can then activate and deactiv ate as the need arises. When t he limit has been reached, no fur- ther outgoing ext ernal calls are possible on this line (the subscriber hears a busy tone). T he pre-programmed emergency numbers can st[...]
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56 Conf iguration via T ele phone Y ou can specify whether call forwarding f or external calls is t o tak e place in the Eumex 504PC SE (= the def ault setting) or in the telephone e xchange . Both proce- dures hav e cer tain advantages. Call forwarding in the ex change must be ordered from Deutsche T elekom. Call forwarding in the ex change forwar[...]
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57 Conf iguration via T ele phone Y ou can use the following pr ocedure t o delete all call f or warding set in "Call f or ward- ing in the Eumex 504PC SE": Lif t the handset. T he configuration mode is active and you hear a special int ernal dialling tone . Select the code digits 906. Press t he hash ke y . Y ou hear a positive acknowled[...]
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58 If the ISDN ser vice ECT is available in t he exc hange, you can activat e and deactivate it as required: Lif t the handset. T he configuration mode is active and you hear a special int ernal dialling tone . Select the code digits 990. Select the code digits 71 to activ ate or the code digits 70 to deactiv ate ECT . Press t he hash ke y . Y ou h[...]
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59 Conf iguration via T ele phone Activating/Deactiv ating T -NetBox Signalling Y ou can activate and deactiv ate the LED ("Message" LED) t hat signals messages wait- ing and faxes r eceived: Lif t the handset. T he configuration mode is active and you hear a special int ernal dialling tone . Select the code digits 990. Select the code di[...]
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60 Conf iguration via T ele phone If your Eumex 504PC SE is installed as a secondary system behind another commu- nications system, it ma y be necessar y (depending on the type of primar y system) to change the signalling procedur e of the Eumex 504PC SE fr om "K eypad" (the default setting on delivery) to "Number ." This deacti[...]
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61 Conf iguration via T ele phone Y ou can deactivate or dele te all activat ed features and activ ate all def ault settings instead. T his resets your syst em to the deliv er y state (i.e. the f actory settings are active again). The secr et PIN is reset t o 0000. Lif t the handset. T he configuration mode is active and you hear a special int erna[...]
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62 If you decide not to configur e your Eumex 504PC SE y ourself, you can have it config- ured remot ely by T eleSer vice for a fee. Call T eleSer vice for advice, and list y our con- figuration requir ements. T eleSer vice will then remotely configur e your communica- tions system. Please follow the T eleSer vice advisor’s instructions. Call 018[...]
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63 In conjunction with a PC and the USB port or serial (V .24) interface, the communica- tions sof tware supplied enables y ou to use the f ollowing ISDN ser vices: data transfer , class 3 and 4 fax transmission and r eception, e -mail, mailbox, answ erphone and Inter- net applications. Note: If bot h interfaces are busy , the PC connected via USB [...]
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64 The PC Sof tware System Prerequisites The syst em prerequisit es for the installation of the Eume x 504PC SE sof tware on y our PC are as follo ws: • IBM- compatible PC with a hard- disk and CD -ROM drive • CPU speed of 233 MHz or fast er • Minimum of 64 MB RAM • Microsoft Windows 98/Me/2000/XP* • One free USB port or serial interface [...]
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65 The PC Sof tware On the CD -ROM supplied you will find the f ollowing sof tware: • The Eumex 504PC SE system software contains the software necessary for oper- ating the Eumex 504PC SE including the CAPI , CAPI P ort , CAPI Control and T API drivers, as well as the configuration pr ogram for pr ogramming the communications system.. • T eleda[...]
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66 Installing the Software Before beginning with the software installation, you must ensure that any e xisting ISDN installation on your PC is deactivat ed or uninstalled. No other CAPI drivers must be installed, because this could result in conflicts between the various C API drivers. In order to be able to use the C API/T API applications, the Eu[...]
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67 Inst alling the Sof tw are Follow the instructions in the installation pr ogram. If the installation wizard r epor ts finding newer files, please do not ov er write them. During the installation pr ocess, additional explanations are displa yed in the r elevant screens. When the installation is complet e, you are pr ompted t o restar t your PC. N[...]
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68 Configuring the Eumex 504PC SE Conf iguring t he Sy s tem Star t the "Eumex 504PC SE" shortcut, or star t your br owser and type " Eumex504 " in the address line . The Eume x 504PC SE configuration program opens in t he browser window . If you select " K onfiguration Of fline " (offline configuration) you can save t[...]
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69 Conf iguring t he Sy s tem T ype in the telephone numbers (MSNs) assigned to y ou for your ISDN connection b y Deutsche T elekom, without an ar ea code. Storing t elephone numbers (MSNs). Rufnummer speichern Menu: ISDN T elephone Numbers (MSNs)[...]
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70 Conf iguring t he Sy s tem Y ou can edit various settings f or every connected terminal (internal line numbers 11, 12, 13 and 14). Note: • Y ou use the telephone numbers (MSNs) entered under "ISDN Ext ern" (ISDN ext ernal) for setting calling line number pr esentation. • Tic k "K urzwahlberechtigung" (Speed dialling acces[...]
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71 "Rufnummernübermittlung" (Calling line presentation) scr een. In addi- tion, you can assign each int ernal line its own SMS Centre number . If you have not assigned an outgoing number (MSN), and SMS is activ e for this line, the e xchange uses y our first MSN. • The c harge account function depends on the char ge information av ail-[...]
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The call f or warding input screen depends on t he type of call for warding select ed ("in the ex change" or "in the communications syst em"). Call forwarding in the communications system (Anrufweiterschaltung in der Anlage) When calls are to be f or war ded in the communications system, y ou specify a call for- warding destinat[...]
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73 Conf iguring t he Sy s tem Call forwarding in the exchange (Anrufweit erschaltung in der V ermittlungsstelle) When calls are to be f or war ded in the ex change, y ou specify a call-for warding desti- nation for incoming calls t o each of the enter ed MSNs. As opposed to call forwarding in the communications system, t he connection is not busy f[...]
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List of speed-dialling numbers (V er zeichnis der K ur zwahlrufnummern) Enter your speed-dialling numbers in this list. The digit under "KW" is the code num- ber of the memor y location you use to dial t he number , while under "V anity" you enter the name you want t o use to dial the number . ur zwahlspeicher Menu: Speed Dialli[...]
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75 Conf iguring t he Sy s tem In this list you ent er the numbers and addresses to be bloc ked. In the Internet address filt er you enter the Int ernet addresses y ou want to bloc k, i.e. to which no connection is t o be possible. T he monitoring function aborts the connec- tion procedure as soon as it r ecognises a correspondence between t he addr[...]
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76 Conf iguring t he Sy s tem Y ou enter numbers in the blacklist her e as in the example depict ed in the screen: no connections are to be established fr om your communications system t o the number "0190." This block s all 0190 numbers. Example: In order to bloc k 0190 numbers, you enter "0190" in the blac klist. All attempts [...]
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77 Conf iguring t he Sy s tem Menu: Network Settings In this menu you ent er or edit your Internet access data. In addition, y ou use "Router- einstellungen/Halt ezeit" (Router settings/r etention period) t o set the period after which an existing Int ernet connection is disconnected if no data mor e traffic is detect ed. Activat e the fi[...]
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78 Conf iguring t he Sy s tem In this menu you edit further Eumex 504PC SE settings. T -NetBox Signalisierung ein-/ ausschalten, External line seizure (Belegen der Wählleitung) The setting "mit 0" (wit h 0) means that you hav e to dial 0 befor e dialling an external number . "Automatisch" (A utomatic) is the default se tting, a[...]
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79 Conf iguring t he Sy s tem Emergency numbers (Notrufnummern) Y ou can set up three emer gency numbers (preset are 110 and 112), whic h can always be dialled fr om a telephone, independent of its e xternal line access. Y ou can also use the emergency number memory location to save an ar ea code (e.g. 030). T elephones without external line access[...]
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80 Menu: Charges – Summar y Conf iguring t he Sy s tem In this menu you can use various crit eria to view summaries of the call charges incurred. Read system data (Stand v on der Anlage lesen) Click on this butt on to update t he displayed data. Reset count er (Zähler zurücksetzen) Click on this butt on to reset t he sum total of the call char [...]
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81 Menu: Charges – Call Data Records Conf iguring t he Sy s tem In this menu you can view a list of call data r ecords. Record call data (V erbindungsdatensätze er fassen) Activat e this featur e to recor d and save call data. Edit file (Datei ändern) Y ou can edit the name of the file used t o save the data. Display file (Dat ei anzeigen) The [...]
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82 Conf iguring t he Sy s tem This menu offers you various options f or saving or loading the configuration. Save configuration (Speic hern der Konfiguration) Y ou can select whether you w ant to sav e the current configuration in the syst em or to the hard disk of your PC. Load configuration (L aden der Konfigur ation) Y ou can select whether you [...]
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83 When you open a bro wser (e.g. Internet Explor er or Netscape Communicator) or an e- mail program on the PC connect ed to the Eumex 504PC SE, the PC will aut omatically be connected t o the Internet. T his connection uses the built-in network car d function for fast Int ernet access (NDIS interface for Int ernet access without dial-up network). [...]
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84 Connecting to and Disconnecting f rom the Int er ne t When the Eumex 504PC SE netw ork card function (rout er functionality) for fast Int er- net access (NDIS interface for Int ernet access without dial-up network) det ermines that the re tention time set in the PC Configur ator has elapsed and that ther e has been no data traffic during this pe[...]
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85 In the lower right-hand corner of the Windo ws taskbar you find the depict ed icon in the form of an LED for each of t he B- channels. The colour of the LEDs indicates t he CAPI status. The colours hav e the following meanings: red - deactivated yellow - no connection to device grey - connection to device green - connection to ISDN Af ter a clic[...]
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86 CAPI Control C API Control The C API Control program pr ovides you with compr ehensive information about an existing connection, and enables you t o edit a number of CAPI settings. Windows star ts this program aut omatically , and you can invok e it via the taskbar . For fur ther information about eac h of the available tabs, clic k on the Help [...]
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87 C API Control Releasing the interface (only for connection via the COM port) When CAPI Control starts (this can be set to occur aut omatically every time the sys- tem is boot ed), there is an attempt t o communicate to a CAPI device suc h as your Eumex 540PC SE connect ed to a serial interface (COM por t). If no device is found, you see a messag[...]
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88 Y ou can update your Eume x 504PC SE system software yourself. T his may be neces- sar y when new featur es become available . Y ou can download the newest version from the Int ernet under the follo wing address: http://www.t elekom.de/f aq , where you click on "Endger äte und Downloads" ( Devices and Downloads ) in the ne xt screen o[...]
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89 Fla shLoad Select the system software t o be loaded and open this file. Y ou see the sof tware ver- sion information.[...]
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90 Fla shLoad Before t he upload procedure begins, the scr een depicted opens with important infor- mation about what to do during this pr ocedure. A monitoring screen k eeps you informed about the curr ent status of the upload. When the data transf er is complete, t he program is aut omatically terminated, and t he Eumex 504PC SE restarts.[...]
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91 The R VS- COM communications sof tware enables you t o emulate a fax mac hine, an answerphone or a terminal on y our PC. The pr erequisite f or installation is that you hav e already installed the CAPI (Common ISDN Application Progr amming Interface) with the Eumex 504PC SE syst em sof t- ware. All RVS-COM functions are available only when the P[...]
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92 T eledat R VS - COM The T eledat RVS- COM sof tware pack age enables you to use all t he ISDN ser vices conveniently on y our PC. T eledat RVS- COM consists of the follo wing modules: 1. RVS T ransferMaster is a file manager enabling fast and secur e file transfer , e.g. to colleagues in the field. 2. RVS F ax enables you to send fax es directly[...]
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93 Open the Win Suite dialling wizar d with the screen depict ed by double clicking on the program symbol or the corr esponding shor tcut, or by star ting the program via t he Windows star t button. If you would lik e to have a telephone book displa yed as well , click on the "Erweiter t" (Details) button. Y ou manage this telephone book [...]
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94 Click on "Einstellen" (Se ttings) button to edit t he settings. Device (Gerät): Select the T API-capable device (here the Eumex 504PC SE, #"P or t- Nummer " (Internal line number)) External line seizure digit (Amtsk ennzahl): Enter the digit used t o seize an ext ernal line Length of internal number (L änge der internen Ruf[...]
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95 Y ou can invok e the call list via the "CAPIControl" pop-up menu, or via "Star t /Pro- grams/Eumex 504PC SE." When you star t "Anrufliste" (call list), the call list is r ead out and displayed. Note: If there has been no outgoing call fr om the Eumex 504PC SE since it was commis- sioned or since a power failur e, th[...]
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96 T o display fur ther details about a call, double click the desir ed entr y or click on "Details" when the entry is selected (active). Click on "Anrufen" (Dial) t o dial the corresponding number aut omatically - the Dialling Wizard software star ts and all you need to do is lift the handset and have y our conver- sation. Call[...]
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97 The f ollowing diagram shows the dur ation and intervals of the individual audio sig- nals and ringer cadences. Audio Signals / Ringer Cadences Audio signals Time in seconds Ring tone Busy tone Internal dialling t one External dialling t one P ositive acknowledgement tone Negative ackno wledgement tone Internal special dialling t one External sp[...]
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98 Ap pendix T echnical Specifications Communications system Mains power supply 230 V AC ; 50 Hz for the A C adapter Rat ed power max. 23 W Safety class 2 Dimensions (W x H x D) approx. 214 x 161 x 57 mm W eight (system) approx. 385 g P ermissible temperatures Stationar y , weatherproofed +5° C to +40° C ISDN connection External ISDN connection D[...]
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99 Dealing with Faults Ap pendix If your system does not function as desir ed, first tr y getting it to work with t he help of the table below . The f ollowing notes ar e designed to help you clear the f ault yourself: Problem Possible cause Solution System does not function AC adapt er not Check that adapt er is seated pr operly firmly seated Syst[...]
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100 Ap pendix Customer Service If you experience t echnical problems wit h your communications system, call our T - Ser vice hotline number 0180 51990 (you will be charged f or your call). Experienced technicians can also advise y ou on the operation of your syst em. Please hav e the serial number of the communications system r eady when you call. [...]
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101 Ap pendix 3-party conference A call with one internal and tw o external subscribers. AOCD Advice of charge during an outgoing call . AOCE Advice of charge at t he end of an outgoing call. B-channel This is the “bear er” channel of an ISDN line, used f or voice and data traffic, and it has a transmission rat e of 64 kbit/s. Basic ISDN connec[...]
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102 Ap pendix Call waiting A tone during a conv ersation which signals that another subscriber is calling you. Call-waiting protection Activat e call-waiting prot ection if you do not want t o be disturbed by other sub- scribers calling during a conversation. CAPI CAPI stands for “Common ISDN Application Programming Int er face. ” This is a pro[...]
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103 Ap pendix D-channel This is the contr ol channel of an ISDN connection, and it has a transmission rat e of 16 kbit/s (S 0 ). It is used f or the transmission of control inf ormation, ser vice indicator , MSN, tariff information, etc. Dial-up network Y our computer can use the Micr osof t Windows dial-up network facility t o connect to an Intern[...]
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104 Ap pendix External line seizure Depending on the configuration, an e xternal line can be seized automatically or b y dialling 0. This means that when y ou want to mak e an external call and you lift the handset, you hear an e xternal dialling tone eit her immediately or after dialling 0. IAE/UAE This is a unit consisting of the standar dised so[...]
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105 Ap pendix Personal identification number (PIN) Y ou need the PIN to start the configuration mode. T he default setting on delivery is 0000. W e strongly recommend y ou to change this PIN and k eep the new one in a safe , secret place, in or der to pre vent unauthorised persons from gaining access t o the configuration mode . PPP This stands f o[...]
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106 Ap pendix T oggle Switching back and f or th between two calls. Y ou can accept incoming calls even though you are alr eady making a call, or hav e an enquir y call with other par ticipants involv ed in the call. USB Stands for “Universal Serial Bus, ” a fast serial interface with a transfer rat e of up to 12 Mbit/s. A (theor etical) maximu[...]
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107 Warranty If you hav e purchased the product directly from Deutsche T elekom, e.g. in a T - Punkt store or by T -Versand, the following w arranty applies: Deutsche T elekom A G provides a 2-y ear warranty on mat erial and workmanship of the telecommunications de vice from the time of purc hase. In the event of a def ect the purchaser’ s rights[...]
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108 Ap pendix chase price or rescind the contr act and, insofar as Deutsche T elekom is accountable for the def ects, demand compensation. The pur chaser shall report any ascer tained defects to Deutsche T elekom without delay . Proof of w arranty must be provided in t he form of a valid pur chase receipt or invoice . The w arranty shall become nul[...]
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109 Ap pendix 3-par ty conference..............................26 A Access data, Interne t ..........................77 Additional featur es (Menu) ................78 Address filt er , Internet ........................75 Anonymous calls .................................52 Answerphone call ...............................27 Audio signals ............[...]
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110 Ap pendix H HomeNet Control ................................84 I Installation ..............................................9 Internal lines (Menu) ...........................70 Internal special dialling t one .............39 Internet addr ess filter..........................75 Internet, connecting/ disconnecting ...............................[...]
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111 U Updating the system software ..........88 V V anity number s ....................................21 W W all mounting ........................................9 W arranty .............................................107 Windows taskbar , invoking a program fr om the ................................85[...]
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Published by: Deutsche T elekom AG Right to changes reserved. As of: 16.08.2002 Important telephone numbers In case of faults: Sales enquiries: Please enter the telephone number when handing over the device.[...]