Mutoh Rockhopper 38 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Mutoh Rockhopper 38 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Mutoh Rockhopper 38, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Mutoh Rockhopper 38 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Mutoh Rockhopper 38. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Mutoh Rockhopper 38 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Mutoh Rockhopper 38
- Den Namen des Produzenten und das Produktionsjahr des Geräts Mutoh Rockhopper 38
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Mutoh Rockhopper 38
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Mutoh Rockhopper 38 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Mutoh Rockhopper 38 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Mutoh finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Mutoh Rockhopper 38 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Mutoh Rockhopper 38, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Mutoh Rockhopper 38 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    Rockhopper 38 USER’S GUIDE MUTOH EUROPE N.V. Part n°: AP-75038 Rev. 1.0 – 27/05/04[...]

  • Seite 2

    Rockhopper 38 – User’s Guide Page 2 AP-75038, Rev. 1.0. – 27/05/04[...]

  • Seite 3

    Rockhopper 38 – User’s Guide Page 3 AP-75038, Rev. 1.0. – 27/05/04 COPYRIGHT NOTICE COPYRIGHT © 2004 Mutoh Europ e N.V. All rights reserved. This document may not be reproduced by any means, in whole or in part, without written pe rmission of the copyright owner. This document is furnished to support the Mutoh Ro ckhopper 38 printer Serie s.[...]

  • Seite 4

    Rockhopper 38 – User’s Guide Page 4 AP-75038, Rev. 1.0. – 27/05/04[...]

  • Seite 5

    Rockhopper 38 – User’s Guide Page 5 AP-75038, Rev. 1.0. – 27/05/04 Dear Customer, As you know, Mutoh Europ e’s core business is outdoor pri nting and sign makin g. Developed at Mutoh Europe, the Ro ckhopper 38 is specif i cally targeted at smaller sign shops looking for an affordable and versatile prin ter able to produ ce indoor and outdoo[...]

  • Seite 6

    Rockhopper 38 – User’s Guide Page 6 AP-75038, Rev. 1.0. – 27/05/04[...]

  • Seite 7

    Rockhopper 38 – User’s Guide Page 7 AP-75038, Rev. 1.0. – 27/05/04 TABLE OF CONTENTS 1. SAFETY INSTRUCTIO NS ......................................................................................................... ................................ 9 1.1. I NTRODUCTION ...........................................................................[...]

  • Seite 8

    Rockhopper 38 – User’s Guide Page 8 AP-75038, Rev. 1.0. – 27/05/04 5.4. S ETUP MENU . ......................................................................................................................................................... 66 5.4.1. Com mand Setup ...............................................................................[...]

  • Seite 9

    Rockhopper 38 – User’s Guide Page 9 AP-75038, Rev. 1.0. – 27/05/04 1. SAFETY INSTRUCTIONS 1.1. INTRODUCTION This chapter explains the meani ng of safety term s for personnel who operate this equipme nt, important safety instructions and the pos itions of the warning labels. Important : Be sure to follow all instructions and w arnings on this [...]

  • Seite 10

    Rockhopper 38 – User’s Guide Page 10 AP-75038, Rev. 1.0. – 27/05/04 ¾ Do not place the printer in humid and dusty area s. Doing so may result in electrical shock or fire. ¾ Do not use a damaged powe r cable. Doing so may result in electrical shock. ¾ Do not attempt to plug in electrical plugs with we t hands. Doing so may result in elect r[...]

  • Seite 11

    Rockhopper 38 – User’s Guide Page 11 AP-75038, Rev. 1.0. – 27/05/04 ¾ Only use Eco-Solvent Plus ink and appropri ate Eco-So lvent Plus cleaning liquid. Using other ink (e.g. dye or pigment) will cause perm anent damage to the printer. ¾ Never open the covers fixed with screws. Doing so ma y result in electrical shock or a malfunctioni ng in[...]

  • Seite 12

    Rockhopper 38 – User’s Guide Page 12 AP-75038, Rev. 1.0. – 27/05/04 1.4. WARNING LABELS Be sure to note the following when handling the label s. Notes : Make sure that all labels can be recognized. If text or illustratio ns cannot be seen clearly, either clean or replace the la bel. When cleaning labels, use a cloth with water or neutral dete[...]

  • Seite 13

    Rockhopper 38 – User’s Guide Page 13 AP-75038, Rev. 1.0. – 27/05/04 2. PRODUCT OVERVIEW 2.1. GETTING TO KNOW THE PRINTER PARTS AND COMPONENTS[...]

  • Seite 14

    Rockhopper 38 – User’s Guide Page 14 AP-75038, Rev. 1.0. – 27/05/04 N° Part Description 1 Cover The protective cover protects the action environm ent. Opening the cover immediately pauses printing whi ch resumes when the cover i s closed. 2 Operation Panel Positive touch keyboard with integrated LCD-Display. 3 Media Hold Lever Lowers / relea[...]

  • Seite 15

    Rockhopper 38 – User’s Guide Page 15 AP-75038, Rev. 1.0. – 27/05/04 2.2. GUIDED TOUR AROUND THE OPERATION PANEL Your printer is equipped wi th a direct access ope ratio n panel, meaning that all frequently used functions can be addressed directly from the keybo ard. Nr. Key Description 1. Data LED : The DATA LED monitors DATA status : ¾ LED [...]

  • Seite 16

    Rockhopper 38 – User’s Guide Page 16 AP-75038, Rev. 1.0. – 27/05/04 To request a sheet-off, press ca nc el for 2 seconds and confirm with [ENTER]. 4. Cleaning : ¾ Pressing for 2 seconds init iates the cleaning procedure. ¾ When pressed together wit h the [SHIFT] key , (9) it initiates the head adjustme nt procedure. ¾ Go to the Previous Me[...]

  • Seite 17

    Rockhopper 38 – User’s Guide Page 17 AP-75038, Rev. 1.0. – 27/05/04 7. Media: ¾ Allows selection among roll, cut-sheet or media take-up syste m support. ¾ When pressed togethe r with the [shift] key (9), generates a nozzle check p rint. ¾ Accept a new setting when in menu mode or enter a lower menu level. 8. Menu Mode Operation : The Men u[...]

  • Seite 18

    Rockhopper 38 – User’s Guide Page 18 AP-75038, Rev. 1.0. – 27/05/04 12. Vacuum : ¾ The Vacuum key allows you to reduce th e fan power when using very light media such as synthetic paper or uncoated paper lighte r than 70 g/m². ¾ When pressed together wit h the [SHIFT] key , (9) it initiates a Set-up List and an adjustment parameter plot. N[...]

  • Seite 19

    Rockhopper 38 – User’s Guide Page 19 AP-75038, Rev. 1.0. – 27/05/04 2.2.1. Keyboard Concept The Menu Mode Operation is used to a ccess settings wh ich cannot be cont rolled via the direct access keys. As soon as media is loaded, the printer is ONLINE and ready to receive data. The display shows: In case no media is loaded, the printer is OFFL[...]

  • Seite 20

    Rockhopper 38 – User’s Guide Page 20 AP-75038, Rev. 1.0. – 27/05/04 2.2.2. Men u Structure - overview Command MH-GL2 / MHGL, GL2 / RTL-PASS Printer command language selection PlotArea Normal / Expend Set-up hard clip area depending of media size. Position P1 / Full / LL Set-up initial pen position in MH-GL, GL2 and MH-GL2. Terminat Special / [...]

  • Seite 21

    Page 21 AP-75038, Rev. 1.0. – 27/05/04 2.3. HEATER SYSTEM OPERATION PANEL 1 = Controls Direct Heater / Fixer 2 = Controls Post Heater / Drye r Controls Direct Heater / Fixer: Set temperature for the direct heater / fixer. Real (RT) and set (ST) tempe rature are displayed on the L CD screen. The maximum temperature is 70 °C. By pushing the button[...]

  • Seite 22

    Rockhopper 38 – User’s Guide Page 22 AP-75038, Rev. 1.0. – 27/05/04[...]

  • Seite 23

    Rockhopper 38 – User’s Guide Page 23 AP-75038, Rev. 1.0. – 27/05/04 3. SETTING UP THE UNIT 3.1. INSTALLATION REQUIREMENTS: SELECTING AN ADEQUATE PLACE FOR SETTING UP YOUR EQUIPMENT The location where you se t up your equipment is very im portant. Please see to it that it meets following conditions: Power supply: - Voltage: 200 to 240 VAC or 1[...]

  • Seite 24

    Rockhopper 38 – User’s Guide Page 24 AP-75038, Rev. 1.0. – 27/05/04 3.2. WHAT’S IN THE BOX? What’s in the box ? ¾ Rockhopper 38 pri nter unit ¾ Printer stand (packed separately) ¾ 1 Paper scroller (3”) in cluding plastic flanges ¾ 1 Sheet-off knife, pre-installed in head ¾ Media Collection Basket ¾ Starter Software Kit ¾ Scroller[...]

  • Seite 25

    Rockhopper 38 – User’s Guide Page 25 AP-75038, Rev. 1.0. – 27/05/04 3.3. UNPACKING YOUR ROCKHOPPER 38 PRINTER The printer body and printer sta nd are packed in two separate b oxes. Unpack the printer body first. Caution: When unpacking the printer, check whether a ll pa rts described in the parts list are included in the box. Consult your dea[...]

  • Seite 26

    Rockhopper 38 – User’s Guide Page 26 AP-75038, Rev. 1.0. – 27/05/04 3.4. PARTS LIST 3.4.1. Contents of the stand box: Stand leg (left) (1 pc) Stand leg (right) (1 pc) Cross bar (2 pcs) Plastic cover (2 pcs) Hexagon wrench (1 large & 1 small) Hexagon bolt (long) (4 pcs) Hexagon bolt (short) (2 pcs) + premounted washer s Paper basket assemb[...]

  • Seite 27

    Rockhopper 38 – User’s Guide Page 27 AP-75038, Rev. 1.0. – 27/05/04 3.4.3. Contents of the accessories box: Cleaning cartridges (4 pc) Eco-Solvent Plus ink Cassettes (C,M,Y,K) (1 each colou r) Power cable (1 pc) User’s Guide Waste bottle + waste bottle bracket[...]

  • Seite 28

    Rockhopper 38 – User’s Guide Page 28 AP-75038, Rev. 1.0. – 27/05/04 3.5. ASSEMBLING THE PRINTER Caution: Before lifting the printer body out of the box, make sure to remove all plasti c wrapping materials first, in order to avoid that the machine slips from your ha nds. Step 1: Unpack the stand and assemble it by screwin g the left and right [...]

  • Seite 29

    Rockhopper 38 – User’s Guide Page 29 AP-75038, Rev. 1.0. – 27/05/04 Step 4: Loosen the wing screw which is fixed to the pri nting tabl e (4) and remove the metal fixing plate (5) p rotecting the printer head during transp ortation. (See 4 & 5 on figure below). Keep the metal fixing plate and wing screw, since the printing he ad needs to b[...]

  • Seite 30

    Rockhopper 38 – User’s Guide Page 30 AP-75038, Rev. 1.0. – 27/05/04 Step 6: Assemble the paper basket as follows : Insert the metal bar into the small sleeve of the cloth b asket. Then put on the two metal basket supports to the left and the right side. Next insert the end caps onto the metal bar. (See 9 on the figure b elow). Attach the clot[...]

  • Seite 31

    Rockhopper 38 – User’s Guide Page 31 AP-75038, Rev. 1.0. – 27/05/04 3.6. INSTALLATION OF THE WASTE BOTTLE In the accessories box, you will find the Waste Bottle Bracket together with the Wa ste Bottle. After unpacking and asse mbling the Rockhopper 38 printer, you must install the Waste Bottle Bracket wit h the Waste Bottle. Important : Do NO[...]

  • Seite 32

    Rockhopper 38 – User’s Guide Page 32 AP-75038, Rev. 1.0. – 27/05/04 Picture A : 1. Big waste tube 2. 2 thin waste tubes 3. Screws to mount Waste Bottle Bracket 4. Top Waste Bottle Bracket 1 2 3 4[...]

  • Seite 33

    Rockhopper 38 – User’s Guide Page 33 AP-75038, Rev. 1.0. – 27/05/04 4. PREPARING FOR A JOB 4.1. CONNECTING THE POWER CABLE Step 1 : Make sure the printer’s power switch is turned OFF. Step 2 : Plug the printer-end of the power cabl e into the connector at the back of the printer. Step 3 : Plug the other end of the power cable into an elec t[...]

  • Seite 34

    Rockhopper 38 – User’s Guide Page 34 AP-75038, Rev. 1.0. – 27/05/04 4.2. CONNECTING THE INTERFACE CABLE Caution: When connecting the printer to your co mput er, make sure that both your printer a nd your computer are switched OFF. Note: For optimum output, please use a cable recommended by Mutoh. The printer can use the Centronics interface ([...]

  • Seite 35

    Rockhopper 38 – User’s Guide Page 35 AP-75038, Rev. 1.0. – 27/05/04 4.3. LOADING ECO-SOLVENT PLUS INK CASSETTES (FIRST TIME) Important : Before installing Eco-Solv ent Plus ink cassettes in your ne w Rockhopper 38 printer, it is necessary to clean the Rockhop per 38 with special Eco-Solvent Plus Cleaning Liquid. Before transportation (e. g. s[...]

  • Seite 36

    Rockhopper 38 – User’s Guide Page 36 AP-75038, Rev. 1.0. – 27/05/04 Step 4: The unit is cleaning the K print head. . Step 5: Remove the Black (K) Eco-Solvent Plus Cleaning Liquid cassette. Note : Only remove the Black (K) Eco-Solvent Plus cleani ng liquid cassette (Not all four Eco- Solvent Plus cleaning liquid cassettes). Removin g all Eco-S[...]

  • Seite 37

    Rockhopper 38 – User’s Guide Page 37 AP-75038, Rev. 1.0. – 27/05/04 4.4. LOADING MEDIA 4.4.1. General recommendations with regard to printer media ¾ For best quality output and printing result s on your Mu toh Rockhopper 38 Eco-Solv ent Plus printer, it is recommended to use M UTOH media. ¾ For printing onto uncoated media, the temperature [...]

  • Seite 38

    Rockhopper 38 – User’s Guide Page 38 AP-75038, Rev. 1.0. – 27/05/04 Step 4: Align the right side of the media with the base line (holes), as sho wn in the figures. Align the media with the leading edge of the printing pl ate. Align the right side of the media with the baseline h oles. You are allowed about 5 mm of play to the right and left o[...]

  • Seite 39

    Rockhopper 38 – User’s Guide Page 39 AP-75038, Rev. 1.0. – 27/05/04 Step 5: Lower the media hold lever by tilting it down(wards). Notes: Always remove the roll media and scroller from the scroller receiver before lo ading a cut sheet. Install your media straight. If you do not do this, the printer might misread the actual media size, resultin[...]

  • Seite 40

    Rockhopper 38 – User’s Guide Page 40 AP-75038, Rev. 1.0. – 27/05/04 4.4.3. Loading roll media Step 1 : Open the cover, check that the head is in a pos ition where it will not touch the media keeper blade and put the hold lever up. Step 2 : Selecting the media Press the Media-key to select media loading sequ ence with roll take-up system (Both[...]

  • Seite 41

    Rockhopper 38 – User’s Guide Page 41 AP-75038, Rev. 1.0. – 27/05/04 Note: Do not drop the media roll over the scrol ler as this might damage the scroller en d caps. All Mutoh recommended roll media are rolled up with the printable side facing th e outside, so that you can load the roll media easily. When the cut sheet indicat or light is ON w[...]

  • Seite 42

    Rockhopper 38 – User’s Guide Page 42 AP-75038, Rev. 1.0. – 27/05/04 Step 9 : Loading roll media Pull some media off the roll, feed it into the media fee d gap and between the pressure roll ers and the drive roller. Pull out the media at the front side and make su re at least 0.5 meters hangs out in front of the printer. Caution: When you load[...]

  • Seite 43

    Rockhopper 38 – User’s Guide Page 43 AP-75038, Rev. 1.0. – 27/05/04 Turn the scroller receiver screw clockwise to move the roll media to the left (when standing in front of the printer). Important: The guide line (holes) is a guide. There is a possibility of a jam if the pressu re roller is not holding the left edge of the media and the press[...]

  • Seite 44

    Page 44 AP-75038, Rev. 1.0. – 27/05/04 Step 13 : During the media detection sequence, chec k if the media runs straight. After media detection, check the position of the right side of th e roll medi a. If the position is almost on the same line as it was before closing the cover, media lo ading wa s perform ed successfully. If after the media det[...]

  • Seite 45

    Page 45 AP-75038, Rev. 1.0. – 27/05/04 4.4.4 Loading media in combination with the Roll Take-Up System. Step 1 : Open the cover and put the hold leve r in t he UP position by tilting it up(wards). Step 2 : Selecting roll take-up syst em Press the Media-key to select media loading sequ ence with roll take-up system (Both LEDs ON). By pressing the [...]

  • Seite 46

    Page 46 AP-75038, Rev. 1.0. – 27/05/04 Note : Do not drop the media roll over the scrol ler as this might damage the scroller en d caps. Damaged end caps may cause medi a tracking problems. All Mutoh recommended roll media are rolled up with the printable side facing th e outside, so that you can load the roll media easily. Step 7 : Installing th[...]

  • Seite 47

    Page 47 AP-75038, Rev. 1.0. – 27/05/04 Step 10 : Loading roll media. Pull some media off the roll, feed it into the media fee d gap and between the pressure rollers and th e drive roller. Pull out the media at the front side and make su re at least 0.5 meters hangs out in front of the printer. Caution : When you load roll media from the back, be [...]

  • Seite 48

    Page 48 AP-75038, Rev. 1.0. – 27/05/04 Turn the scroller receiver screw clockwise to move the roll media to the left (when standing in front of the printer). Important: The guide line (holes) is a guide. There is a possibility of a jam if the pressu re roller is not holding the left edge of the media and the pressure roller is near the right edge[...]

  • Seite 49

    Page 49 AP-75038, Rev. 1.0. – 27/05/04 Step 16 : Fix the media on the cardboard core by means of self-adhesive tape strip s in the middle and on the left and right side. Note : First attach the middle of the media on the cardboard core to avoid slipping of the media. Step 17 : Feed the media slightly forward (using SH IFT & ADVANCE) and wind [...]

  • Seite 50

    Page 50 AP-75038, Rev. 1.0. – 27/05/04 4.5. ADJUSTING HEAD HEIGHT. Depending on the media t ype and media thickness u sed, it is possible to adjust the printer’s printhead hei ght accordingly 1.5 mm to 2.0 mm ( ± 0.15 mm). The head height can be adjusted u sing the lever on t he left side of the head (please refer to the picture mentioned abov[...]

  • Seite 51

    Rockhopper 38 – User’s Guide Page 51 AP-75038, Rev. 1.0. – 27/05/04 5. HANDLING THE PRINTER 5.1. OVERVIEW OPERATION PANEL FUNCTIONALITY Via your operation panel you can access a variety of function s in three different ways: ¾ Direct Acce ss Keys ¾ Shift Key ¾ Menu Mode 5.2. DIRECT ACCESS KEYS OPERATIONS 5.2.1 overview 1 CANCEL The CANCEL [...]

  • Seite 52

    Rockhopper 38 – User’s Guide Page 52 AP-75038, Rev. 1.0. – 27/05/04 5 MEDIA Pressing MEDIA will change the media selection between ROLL media and CUT SHEET media. Always make sure to select the correct media type, prior to loading media. 6 VACUUM Pressing VACUUM will reduce the fan power. Always make sure to reduce the fan power when using ve[...]

  • Seite 53

    Rockhopper 38 – User’s Guide Page 53 AP-75038, Rev. 1.0. – 27/05/04 5.2.3. High quality / Standard / High speed selection The Rockhopper 38 printer can be set-u p in three speed / quality modes . Quality and speed are inversely proportional: the higher the speed, the lower the quality and vice versa. By pressing the Quality / Speed key, the L[...]

  • Seite 54

    Rockhopper 38 – User’s Guide Page 54 AP-75038, Rev. 1.0. – 27/05/04 5.2.4. Resolution Pressing the Resoluti on key will change the output resolution between 720 x 720 dpi true resolution and 360 x 360 dpi. The set-u p can only be changed in idle status. As so on as data is coming in and/or is being proces sed, pressing the key will not have a[...]

  • Seite 55

    Rockhopper 38 – User’s Guide Page 55 AP-75038, Rev. 1.0. – 27/05/04 5.2.5. Head Cleaning Although your Rockhopper 38 Printer will occasionally perform an a utomatic cleaning cycle, it might be necessary to m anually activate a cleaning cycle. The head cleaning functio n will clean both the head surface and t he nozzles. Note : Always compare [...]

  • Seite 56

    Rockhopper 38 – User’s Guide Page 56 AP-75038, Rev. 1.0. – 27/05/04 5.2.6. Job Cancel & Roll media cut With the Cancel key you are able to cont rol both the cancel function and the media cut function, depending on the condition of the pri nter. The table below gives you an overview of the different possibilities: Printer condition Result [...]

  • Seite 57

    Rockhopper 38 – User’s Guide Page 57 AP-75038, Rev. 1.0. – 27/05/04 5.2.7. Vacuum Pressing VACUUM will reduce the fan power. Always make sure to reduce the fan power when using very light media such as synthetic paper or uncoated paper lighter than 70 g/m ². To change the fan power proceed as follows: Press the Vacuum key and select between [...]

  • Seite 58

    Rockhopper 38 – User’s Guide Page 58 AP-75038, Rev. 1.0. – 27/05/04 5.3. SHIFT KEY OPERATIONS 5.3.1 Overview Shift + Function 1 Head Adjustment Alignment + SHIFT + HEAD ADJU STMENT launches the head calibration procedure. This procedure a lready has been carried out in the factory. Do not use this function if you have not been instructed and [...]

  • Seite 59

    Rockhopper 38 – User’s Guide Page 59 AP-75038, Rev. 1.0. – 27/05/04 5.3.2. Nozzle Check After filling the inks, this proced ure uses printing results to ch eck whether the head nozzles are ejecting the ink properly. If the nozzles are ejec ting ink badly, implement the cl eaning treatment in this procedure. If there is no media, the printer w[...]

  • Seite 60

    Rockhopper 38 – User’s Guide Page 60 AP-75038, Rev. 1.0. – 27/05/04 Timing fence Printing method Single-pass, bidirectional Black X 360 dpi Y 360 dpi Colour X 180 dpi Y 360 dpi Lettering is not printed in the Head Nozzle Check Pattern.[...]

  • Seite 61

    Rockhopper 38 – User’s Guide Page 61 AP-75038, Rev. 1.0. – 27/05/04 5.3.3. Generating a test print To check if the printer is fully operational , you can generate a test print. To plot out a test print, proceed as follows: Step 1: Load an A3-size sheet in the printer and lower the m edia hold lever. Step 2: Press the shift key together with t[...]

  • Seite 62

    Rockhopper 38 – User’s Guide Page 62 AP-75038, Rev. 1.0. – 27/05/04 5.3.4. Generating a set-up sheet Once your printer is completely se t-up, it is advantageous to plot out all its settings. The set-up sheet contains all user-definabl e information. In case of difficulties, the set-up sheet is also helpful to have at hand when you contact you[...]

  • Seite 63

    Rockhopper 38 – User’s Guide Page 63 AP-75038, Rev. 1.0. – 27/05/04 5.3.5. Roll media feed When you use roll media, you can feed the media forward or backward by pressing the shift key an d the roll media advance key up or down. + Note: The media feed function does not w ork: During data process / receive When a cut-sheet is loaded To perform[...]

  • Seite 64

    Rockhopper 38 – User’s Guide Page 64 AP-75038, Rev. 1.0. – 27/05/04 5.3.6. Head fine adjustment To solve or check a quality problem caused by he ad misalignment, try to execute the head fine adjustment procedure. + Although your printer has been adju sted for proper printing quality at the time of shipm ent, the quality of drawings may change[...]

  • Seite 65

    Rockhopper 38 – User’s Guide Page 65 AP-75038, Rev. 1.0. – 27/05/04 DISPLAY EXAMPLE STEPS Step 5: Look at pattern B on your printed sheet. Select the row number of the line where no shift is visible. To change values, use VALUE + and VALUE - keys . Step 6: Press ENTER key to confirm the value of pattern B. Step 7: Look at pattern C on your pr[...]

  • Seite 66

    Rockhopper 38 – User’s Guide Page 66 AP-75038, Rev. 1.0. – 27/05/04 5.4. SETUP MENU. 5.4.1. Command Setup *Menu* Command > Command RTL-PASS / MH-GL, GL2 / MH-GL2 Print Area Normal / Expand Initial Position P1 / (hardclip) LL / Full Terminator Special / Normal Resolution 300 dpi / 360 dpi / 720 dpi Online Timeout Off / 10 sec to 30 sec to 8[...]

  • Seite 67

    Rockhopper 38 – User’s Guide Page 67 AP-75038, Rev. 1.0. – 27/05/04 Step 6: Do not press any other key s for 3 minutes or press [BACK ½ ] key again. Step 7: The permanent display is resto red. 5.4.1.2.Print Area Setting up the environmental functions of the printer. It specifies the printing area (hardclip a rea) for the media size. Normal: [...]

  • Seite 68

    Rockhopper 38 – User’s Guide Page 68 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.3. Position When the command item selected i s MH-GL, GL2 (MH-RTL) or MH-GL/2 (MH-RTL), this specifies the initial pen position into the printer com mands. P1: The initial position is P1 (scaling point) LL: The initial position is at the lower left of the hard clip. Ful[...]

  • Seite 69

    Rockhopper 38 – User’s Guide Page 69 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.4. Terminator When the command item selected i s MH-GL, GL2 (MH-RT L) or MH-GL/2 (MH-RTL), this spe cifies a function that is different from the original command function as the terminator with respect to some commands in each of the printer’s command mo des. Normal: [...]

  • Seite 70

    Rockhopper 38 – User’s Guide Page 70 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.5. Resolution In the case of MH-GL, GL2 (MH-RTL) an d MH-GL/2 (MH- RTL), this specifies the re solution for image data in MH-RTL command s. 300 dpi: Sets image data resolution to 300 dpi 360 dpi: Sets image data resolution to 360 dpi 720 dpi: Sets image data resolution [...]

  • Seite 71

    Rockhopper 38 – User’s Guide Page 71 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.6. Online Timeout When online data is broken off, this specifies a certain period of time, the elapsing of which is taken to be the end of image data. Online timeout: Off, 10 se c, 20 sec, 30 sec, 40 sec, 50 sec, 60 sec, 90 sec, 120 sec, 150 se c, 180 sec, 210 sec then [...]

  • Seite 72

    Rockhopper 38 – User’s Guide Page 72 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.7. Overwrite This specifies functions rel ated to the printer's ow n environme nt. Specifies the method for controllin g the overwritten portions of a diagram. Last: Overwritten portion takes a colou r to be printed later Mix: Overwritten portion takes mix ed colou[...]

  • Seite 73

    Rockhopper 38 – User’s Guide Page 73 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.8 Origin Reset Step 1: If a menu is to be specified, press the [MENU] key. The key contents change to the purpl e section on the outside of the operation panel. Step 2: Press the [ENTER] key to confirm the "Command" m enu and shift to the next level. Step 3: B[...]

  • Seite 74

    Rockhopper 38 – User’s Guide Page 74 AP-75038, Rev. 1.0. – 27/05/04 5.4.2. Function Setup *Menu* Function > Ink drying t ime 0 sec to 5 sec to 30 sec to 60 min Halftone Speed / Quality / Thin CMY → Black No / Yes Scale 25% to 100% to 400% Mirror Off / Y-axis On Direct. Command / Max-Min Cut pos. Data / Standard Media cut Auto cut / Manua[...]

  • Seite 75

    Rockhopper 38 – User’s Guide Page 75 AP-75038, Rev. 1.0. – 27/05/04 Step 7: If no other items are to be changed, press the [BACK ½ ] key. Step 8: Do not press any other key for 3 minutes or press [BACK ½ ] key again. Step 9: The permanent display is resto red. 5.4.2.2.Halftone This specifies the method for expressing pseu do-halftone proces[...]

  • Seite 76

    Rockhopper 38 – User’s Guide Page 76 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.3. CMY -> Black Specifies whether black is to be expr essed by CMY (mixture) or K ink. In graphic language mod e, it appears as follows: Yes No RTL-PASS Only use K- ink for Black Po ssible to mix Black of CMY and K MH-GL / MH-GL2 Only use K ink for Black Only use CM [...]

  • Seite 77

    Rockhopper 38 – User’s Guide Page 77 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.4. Scale The Scale function prints with expande d or reduced data 25% to 100% to 400% (in 1% step) To change the Scale setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Step 2: The key contents change to the purpl e section on the out[...]

  • Seite 78

    Rockhopper 38 – User’s Guide Page 78 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.5. Mirror This function prints with printing data reversed in the Y-axis dire ction. Mirror may not work with some image data. Off: No reversal Y-axis on: Reversing in the Y direction To change the Mirror s etup proceed as follows: Step 1: If a menu is to be specified, [...]

  • Seite 79

    Rockhopper 38 – User’s Guide Page 79 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.6. Direction In a case where data is to be printed on roll medi a, th is function specifies whethe r the layout of the image on the media is to be based on the size of the data includ ing the margins or only on t he area that will actually be printed. Command: If a comm[...]

  • Seite 80

    Rockhopper 38 – User’s Guide Page 80 AP-75038, Rev. 1.0. – 27/05/04 To change the Direction setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Step 2: The key contents change to the purpl e section on the outside of the operation panel. Bring up the "Function" menu by pres sing the [MENU UP ¿ ] ke[...]

  • Seite 81

    Rockhopper 38 – User’s Guide Page 81 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.7. Cut Position This function specifies where the roll media will be cut in accordance with the specified layout of the print. Data precedent: Cuts the media at the position dete rmined after adding a margin at the rear ed ge of the page size specified by command o r th[...]

  • Seite 82

    Rockhopper 38 – User’s Guide Page 82 AP-75038, Rev. 1.0. – 27/05/04 To change the Cut Position setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Step 2: The key contents change to the purpl e section on the outside of the operation panel. Bring up the "Function" menu by pres sing the [MENU UP ¿ ][...]

  • Seite 83

    Rockhopper 38 – User’s Guide Page 83 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.8. Media Cut Selects whether roll media will be cut or not at the end of printing. If off is selected, the data can be printed again on the same page. Off: Auto-cut: Roll media is cut automatically when prin ting ends. Manual cut: In this case the user has to cut off ma[...]

  • Seite 84

    Rockhopper 38 – User’s Guide Page 84 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.9. Copy Specifies the number of copies when the data is to be printed several time s. 1 to 99 To change the Copy setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Step 2: The key contents change to the purpl e section on the outside o[...]

  • Seite 85

    Rockhopper 38 – User’s Guide Page 85 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.10 Ink Density Normal: printing with normal intensity Faint: printing with an intensity lighter than Normal Thin: printing with an intens ity lighter than Light All three intensities are effective at 720 dpi but at 360 dpi, the printing inten sity will be Normal even wh[...]

  • Seite 86

    Rockhopper 38 – User’s Guide Page 86 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.11. Distance Adjustment Based on an actual print, enter the mea sured X-axial dist ance a nd the data length. If there is no previou s setting, the length and width of the last plot will be disp layed. Since distance co mpensation is intended to align the user’s scale[...]

  • Seite 87

    Rockhopper 38 – User’s Guide Page 87 AP-75038, Rev. 1.0. – 27/05/04 Step 10: Press [VALUE +] key or [VALUE-] key to enter the m easured value digit. Step 11: Press [MENU UP ¿ ] key or [MENU DOWN À ] key to shift to anoth er digit that is to be altered. Step 12: Press [VALUE +] key or [VALUE-] key to enter the m easured value digit. Step 13:[...]

  • Seite 88

    Rockhopper 38 – User’s Guide Page 88 AP-75038, Rev. 1.0. – 27/05/04 5.4.3. RS-232C Setup *Menu* RS-232C > Baudrate 38400 / 19200 / 9600 / 4800 Data Length 8 bits / 7 bits Parity None / Odd / Even StopBit 1 Bit / 2 Bits Protocol Hard / Xon / None Setup CTS Control Off / On Factory default setting item is marked in Bold The RS-232C Setup set[...]

  • Seite 89

    Rockhopper 38 – User’s Guide Page 89 AP-75038, Rev. 1.0. – 27/05/04 To change the RS-232C setup proceed as follows: Step 1: Press [MENU] to set up the menu. Step 2: Press [MENU UP ¿ ] key or [MENU DOWN À ] key to display RS-232C menu. Step 3: Press [ENTER] key to confirm the “RS-232C” menu a nd shift to the next level. Step 4: Press [VA[...]

  • Seite 90

    Rockhopper 38 – User’s Guide Page 90 AP-75038, Rev. 1.0. – 27/05/04 Step 16: Press [BACK ½ ] . Step 17: Do not press any key for 3 minute s or press [BACK ½ ] continuously. Step 18: Go back to the standard display indi cation. Plot OK BaudRate: 19200bps *Menu* RS-232C>[...]

  • Seite 91

    Rockhopper 38 – User’s Guide Page 91 AP-75038, Rev. 1.0. – 27/05/04 5.4.4. Centronics Setup *Menu* Centroni cs > Mode Centronics / Bitronics Timing A-B / B-A Factory default setting item is marked in Bold Centronics Setup Making online setting s for the Centronics co nnection. 5.5.4.1. Mode Sets the mode for the Centronics conne ction. Cen[...]

  • Seite 92

    Rockhopper 38 – User’s Guide Page 92 AP-75038, Rev. 1.0. – 27/05/04 5.4.4.2. Timing Sets ACK timing for Centronics online communication. A-B: Selects ACK timing for the A-B busy method B-A: Selects ACK timing for the B-A busy method To change the Tim ing mode setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key[...]

  • Seite 93

    Rockhopper 38 – User’s Guide Page 93 AP-75038, Rev. 1.0. – 27/05/04 5.4.5. Network Setup *Menu* Net work > IP Address 000.000.000.000 to 192.03 4.043.015 to 255.255.255.255 Factory default setting item is marked in Bold Network Setup Set-up for the network connectio n (Ethernet). 5.13.5.1. IP Address Sets up IP address for the netwo rk con[...]

  • Seite 94

    Rockhopper 38 – User’s Guide Page 94 AP-75038, Rev. 1.0. – 27/05/04 Step 8: Press the [VALUE+] key or [VALUE-] key to set the third part of the IP address to a number bet ween "001" and "255". Step 9: Press the [ENTER] key to confirm the third address and shift to the fourth address. Step 10: Press the [VALUE+] key or [VAL[...]

  • Seite 95

    Rockhopper 38 – User’s Guide Page 95 AP-75038, Rev. 1.0. – 27/05/04 5.4.6. Utility Setup *Menu* Utility > Error display On / Off Initialize OK / No All OK / No Command OK / No Function OK / No RS-232C OK / No Centronics OK / No Network OK / No Data dump Start-End / All (cancel with Cancel-key) Head wash Black & Colour / Black / Colour [...]

  • Seite 96

    Rockhopper 38 – User’s Guide Page 96 AP-75038, Rev. 1.0. – 27/05/04 Step 6: If no other items are to be changed, press the [BACK ½ ] key. Step 7: Do not press any other key s for 3 minutes or press [BACK ½ ] key again. Step 8: The permanent display is resto red. 5.4.6.2. Initialize 1. All Restores the contents of all backed u p settings to [...]

  • Seite 97

    Rockhopper 38 – User’s Guide Page 97 AP-75038, Rev. 1.0. – 27/05/04 Step 9 : Press the [ENTER] key to confirm "Initialize All" and shift to "Initial Command". Step 10: If no other items are to be changed, press the [BACK ½ ] key. Step 11: If no other items are to be changed, press the [BACK ½ ] key. Step 12: Do not press[...]

  • Seite 98

    Rockhopper 38 – User’s Guide Page 98 AP-75038, Rev. 1.0. – 27/05/04 Step 9: Press the [ENTER] key to confirm "Initial Command" and shift to "Initial Functi.". Step 10: If no other items are to be changed, press the [BACK ½ ] key. Step 11: Do not press any other key s for 3 minutes or press [BACK ½ ] key again. Step 12: T[...]

  • Seite 99

    Rockhopper 38 – User’s Guide Page 99 AP-75038, Rev. 1.0. – 27/05/04 Step 9: Press the [ENTER] Key to confirm "Initial Functi" and shift to "Initial Centro". Step 10: If no other items are to be changed, press the [BACK ½ ] key. Step 11: If no other items are to be changed, press the [BACK ½ ] key. Step 12: Do not press a[...]

  • Seite 100

    Rockhopper 38 – User’s Guide Page 100 AP-75038, Rev. 1.0. – 27/05/04 Step 8: Press the [VALUE+] key or [VALUE -] key to specify "No" or "OK". Step 9: Press the [ENTER] Key to confirm "Initial RS-232 item" and shift to "Initial Centro". Step 10: If no other items are to be changed, press the [BACK ½ ] k[...]

  • Seite 101

    Rockhopper 38 – User’s Guide Page 101 AP-75038, Rev. 1.0. – 27/05/04 Step 6: Press the [ENTER] key to confirm "Initial" and shift to "Initial All". Step 7: Bring up the "Initial Centro" item by pressing the [MENU UP ¿ ] key or [MENU DOWN À ] key. Step 8: Press the [VALUE+] key or [VALUE -] key to specify "[...]

  • Seite 102

    Rockhopper 38 – User’s Guide Page 102 AP-75038, Rev. 1.0. – 27/05/04 Step 4: Bring up the "Initial" item by pressing the [MENU UP ¿ ] key or [MENU DOWN À ] key. Step 5: Press the [VALUE+] key or [VALUE-] key to specify "No" or "Yes". Step 6: Press the [ENTER] key to confirm "Initi al" and shift to &qu[...]

  • Seite 103

    Rockhopper 38 – User’s Guide Page 103 AP-75038, Rev. 1.0. – 27/05/04 5.4.6.3. Data Dump Prints a dump to check online. Start-End: Prints a dump from start to end All: Prints a dump for all data To change the Data Dump setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Step 2: The key contents change to the p[...]

  • Seite 104

    Rockhopper 38 – User’s Guide Page 104 AP-75038, Rev. 1.0. – 27/05/04 5.4.6.4. Head Wash When using this function, cleaning casse ttes need to be installed to the cassette slots. Black & Colour: Washes both black head a nd colour head. Black: Washes black head only Colour: Washes colour head sim ultaneously To change the Head Wash setup pr[...]

  • Seite 105

    Rockhopper 38 – User’s Guide Page 105 AP-75038, Rev. 1.0. – 27/05/04 Step 13: The rest of the cleaning fluid in t he printer unit is di scharged when Eco- Solvent Plus cleaning cassette is remov ed. Step 14: Remove the Cyan, Magenta and Yellow ink ca ssettes from each slot. Step 15: Set the Eco-Solvent Plus cleaning cassettes to the each slot[...]

  • Seite 106

    Rockhopper 38 – User’s Guide Page 106 AP-75038, Rev. 1.0. – 27/05/04 5.5. CONTROLLING THE HEATERS 5.5.1 Mode selection menu This mode gives you the opportuni ty to cont rol the heaters. Pushing the two left sided keys to enter the “Mod e Selection Menu” Following message will be displ ayed. Following modes are available: OFF When the syst[...]

  • Seite 107

    Rockhopper 38 – User’s Guide Page 107 AP-75038, Rev. 1.0. – 27/05/04 30 min After selecting this mode, the heaters wi ll start heating towards the set temperature a n remain at that temperature for as long as 30 minutes. This time period is call ed “ Preheat time ”. During this time the lower display line shows the rem aining time: “Pos[...]

  • Seite 108

    Rockhopper 38 – User’s Guide Page 108 AP-75038, Rev. 1.0. – 27/05/04[...]

  • Seite 109

    Rockhopper 38 – User’s Guide Page 109 AP-75038, Rev. 1.0. – 27/05/04 6. DAILY MAINTENANCE & TROUBLESHOOTING This chapter describes routine maintenance su ch as cleaning, exchanging Eco-Solvent Plus ink cassettes, etc.; and offers solutions for minor probl ems that may occur during printe r operation. 6.1. CLEANING THE PRINTER ¾ Use a sof[...]

  • Seite 110

    Rockhopper 38 – User’s Guide Page 110 AP-75038, Rev. 1.0. – 27/05/04 Important: If there is too much paper dust on the press ure roller or the driv er roller, media feed will not be activated and the following error will be displayed: ¾ Clean the paper senso r with a cotton swab. Important: Stains on the paper sensor may influence the sensor[...]

  • Seite 111

    Rockhopper 38 – User’s Guide Page 111 AP-75038, Rev. 1.0. – 27/05/04 6.2. REPLACING THE ECO-SOLVENT PLUS INK CASSETTES When the Rockhopper 38 printer indicates or insert or replace the Eco- Solvent Plus ink cassette(s) as soon as possibl e. When the indication is , prepare to have new Eco-Solvent Plus ink cassettes avail able. Step 1: If the [...]

  • Seite 112

    Rockhopper 38 – User’s Guide Page 112 AP-75038, Rev. 1.0. – 27/05/04 6.3. REPLACING THE CUTTING BLADE Depending on the kind of roll media used, pape r dust gathe rs in the cutter slot and on the cutte r blade edge. This may cause bad sheet off quality. In this case, replace or cl ean the cutting blade or/and cl ean the cutter slot. The cuttin[...]

  • Seite 113

    Rockhopper 38 – User’s Guide Page 113 AP-75038, Rev. 1.0. – 27/05/04 Caution: The edge of the cutting blade is very fragile, while replacing it, handle it with care. Step 4: Put the head manually back into its capping po sition, and turn the power switch ON. Note: Durability of the cutting blade may differ dependin g on the kind or thickness [...]

  • Seite 114

    Rockhopper 38 – User’s Guide Page 114 AP-75038, Rev. 1.0. – 27/05/04 6.4 CLEANING THE WIPERS When the head is cleaned and the type of ink is chan ged frequently, waste matter clinging to the clea ning wiper may cause the printing to become faint or blemis hed. In such cases, you should clean the cleanin g wiper. Step 1 : Switch off the power,[...]

  • Seite 115

    Rockhopper 38 – User’s Guide Page 115 AP-75038, Rev. 1.0. – 27/05/04 6.5 REPLACING WIPERS To replace the wipers, please follow the steps described below: Step 1 : Move the Wiper back and, with the wiper rack di sconnected, pull the Wiper up a nd remove it. Step 2 : To install the removed components, reve rse the removal proced ure. Caution : [...]

  • Seite 116

    Rockhopper 38 – User’s Guide Page 116 AP-75038, Rev. 1.0. – 27/05/04 6.6. EMPTYING THE WASTE BOTTLE When printing A0 size or larg er widths, very small amount s of ink will be ejected on the left edge for stable printing quality. The waste ink ejected o n the left side in that way is collected in a translucent bottle under the main unit (the [...]

  • Seite 117

    Rockhopper 38 – User’s Guide Page 117 AP-75038, Rev. 1.0. – 27/05/04 6.7. PERIODICAL SERVICE This section describes the periodical services requi red for this machine. The periodical se rvices ensure stable printout quality of the machine. In the perio dical services, some se rvice parts may be checked, cleaned or replaced. Caution: There are[...]

  • Seite 118

    Rockhopper 38 – User’s Guide Page 118 AP-75038, Rev. 1.0. – 27/05/04 6.8. TROUBLESHOOTING Whenever troubles occur with your printe r, refer to the tables below. If the problem occurring is not described in any categ ory listed below, contact your local Mutoh dist ributor. 1. After turning the power switch ON, the pri nter does not start. Poss[...]

  • Seite 119

    Rockhopper 38 – User’s Guide Page 119 AP-75038, Rev. 1.0. – 27/05/04 6. Printing starts, but the position is not right. Possible Cause Solution Is the media aligned to the right? Align the media to the right. Is the scale or mirror function activated? Cancel the scale or mirror function or sel ect it again. Is the origin or position function [...]

  • Seite 120

    Rockhopper 38 – User’s Guide Page 120 AP-75038, Rev. 1.0. – 27/05/04 11. During the medi a loading sequence, med ia gets torn or gets jammed. Possible Cause Solution Are you using the media recommend ed by Mutoh? It is recommended to use media approved by Mutoh. Is the hold lever down? Make sure to put the hold lever in the DOWN position. In [...]

  • Seite 121

    Rockhopper 38 – User’s Guide Page 121 AP-75038, Rev. 1.0. – 27/05/04 14. Using the wrong media size. Possible Cause Solution Are you using the media recommend ed by Mutoh? It is recommended to use media approved by Mutoh. Is the hold lever down? Make sure to hold the lever down. When the media is loaded, is the cu rled media facing upward? Ei[...]

  • Seite 122

    Rockhopper 38 – User’s Guide Page 122 AP-75038, Rev. 1.0. – 27/05/04 18. Bad quality of printed lines. Possible Cause Solution Are you using the media recommend ed by Mutoh? It is recommended to use media a pproved by Mutoh. Are you using media that is either too thick or to thin? It is recommended to use media approved by Mutoh. Are you usin[...]

  • Seite 123

    Rockhopper 38 – User’s Guide Page 123 AP-75038, Rev. 1.0. – 27/05/04 6.9. PRINTING HINTS This section makes it easy for you to look up what so rt of function to use when you want to do a particular sort of operation. It asks the question s and then refers to the sections in this guide where you can find the answers. To use roll media efficien[...]

  • Seite 124

    Rockhopper 38 – User’s Guide Page 124 AP-75038, Rev. 1.0. – 27/05/04 To connect with network (Ethernet) Question Hint To change the IP address Change "I P Address" in Network settings To cut roll media Question Hint To feed and cut the finished part of a print Check that printing data are not being re ceived then feed the media by p[...]

  • Seite 125

    Rockhopper 38 – User’s Guide Page 125 AP-75038, Rev. 1.0. – 27/05/04 To check the status of the printer Question Hint Not to display non-problematical errors. Set "Error Display" to "Off" in "Utility mode" To check printer set-up Question Hint To know what are the cu rrent printer setups Print the setting details[...]

  • Seite 126

    Rockhopper 38 – User’s Guide Page 126 AP-75038, Rev. 1.0. – 27/05/04 6.10. PRINTER STATUS DISPLAY The condition of the printer is displayed whe n it is working normally. Normal (when media is loaded) Data can be received and printed. Normal (when media is not loaded) Media is not loaded or printing on a cut she et is finished. Data can be rec[...]

  • Seite 127

    Rockhopper 38 – User’s Guide Page 127 AP-75038, Rev. 1.0. – 27/05/04 6.11. ERRORS 6.11.1. Operation Errors and Countermeasures A messaged error impedes the operatio n of the printer. Sometimes an error is displaye d and printing continues or printing may cease when an error is displayed. If printing stops, it will be re printed when the cause[...]

  • Seite 128

    Rockhopper 38 – User’s Guide Page 128 AP-75038, Rev. 1.0. – 27/05/04 Request to insert exclusive or same type Eco-Solvent Plus ink cassettes Either ink cassettes other t han t he exclusive type. Make su re exclusive ink cassettes of t he same type are loaded. Low ink warning The remaining ink is low. Prepa re a new ink ca ssette of the colour[...]

  • Seite 129

    Rockhopper 38 – User’s Guide Page 129 AP-75038, Rev. 1.0. – 27/05/04 6.11.2. Data Errors and Countermeasures Data errors occur whe n there is a fault in communication betwe en the printer and the appli cation or computer. There are three types of data error: ¾ Errors related to communi cation conditions ¾ Errors caused by faulty handshaking[...]

  • Seite 130

    Rockhopper 38 – User’s Guide Page 130 AP-75038, Rev. 1.0. – 27/05/04 6.11.3. Command Errors and Countermeasures Command errors occur duri ng the processing of comm and data rece ived from the application or computer. If the printer's command set-up differs from the type of command data sent from the application or computer If there is a [...]

  • Seite 131

    Rockhopper 38 – User’s Guide Page 131 AP-75038, Rev. 1.0. – 27/05/04 6.11.4. Errors requiring a Restart Errors requiring a re start are fatal to the operation of the printer. The power to the pri nter must be switched off and the printer must be restarted. They are cau sed by an obstruction to the printer drive o r damage related to a printer[...]

  • Seite 132

    Rockhopper 38 – User’s Guide Page 132 AP-75038, Rev. 1.0. – 27/05/04 Note: When an error occurs in th e XY drive system s, check for an obstruction in the XY drive systems. If there is an obstruction, rem ove it before the power is switched on again. Sensor detection error A sensor cannot be detected. NVRAM error An error has occurred wh en w[...]

  • Seite 133

    Rockhopper 38 – User’s Guide Page 133 AP-75038, Rev. 1.0. – 27/05/04 Bus exception error A bus exception error ha s occurre d in the CPU. Bus exception error A bus exception error ha s occurre d in the CPU. System call exception error A system call exception erro r has occurred in the CPU. Break point exception error A break point exception e[...]

  • Seite 134

    Rockhopper 38 – User’s Guide Page 134 AP-75038, Rev. 1.0. – 27/05/04 6.12 HEATER ERROR MESSAGES Errors caused by the heater sy stem. 6.12.1 Automatic Check The heater system has be en equipped with an automated diagnosti cs system to determine if it is safe to activate the heaters or to determine if there is a probl em. Immediately after a po[...]

  • Seite 135

    Rockhopper 38 – User’s Guide Page 135 AP-75038, Rev. 1.0. – 27/05/04 6.12.2 Error Messages Message Action Front L Sens Err Error: Front Left Temperature Sensor Front R Sens Err Error: Front Right Temperature Sensor Fixer L Sens Err Error: Fixer Left Temperature Sensor Fixer R Sens Err Error: Fixe r Right Temper ature Sensor Front Both Error E[...]

  • Seite 136

    Rockhopper 38 – User’s Guide Page 136 AP-75038, Rev. 1.0. – 27/05/04[...]

  • Seite 137

    Rockhopper 38 – User’s Guide Page 137 AP-75038, Rev. 1.0. – 27/05/04 7. APPENDIX This chapter describes the spe cifications of the Rockhopper 38 printer, the RS-232 C, Centronics and network specification s. 7.1. PRINTER SPECIFICATIONS Model type Rockhopper 38 Printing Technology Drop-on-demand piezo ele ctric – Microdot™ Technology Print[...]

  • Seite 138

    Rockhopper 38 – User’s Guide Page 138 AP-75038, Rev. 1.0. – 27/05/04 7.2. INTERFACE SPECIFICATIONS a. RS-232C interface specifications: Use Port: Port1 Baudrate: 4800bps, 9600bps, 1920 0bps, 38400bps Format Synchronism: ASCII Communication: Dou ble communication Data Length: 7bits, 8bits Stop Bit: 1bits, 1.5bits, 2bits Parity: None / Even / O[...]

  • Seite 139

    Rockhopper 38 – User’s Guide Page 139 AP-75038, Rev. 1.0. – 27/05/04 b. RS-232C Cable connection: RS-232C Cross cable connection (RSC-40X) RS-232C 25 Pin shiel d (5570/25S) RS-232C 25 Pin connector F e m a l e Screw (Inch screw) RS-232C 25 Pin connector Male Screw (mm screw) RS-232C 9 Pin shield (5 570/09S) RS-232C 9 Pin connector F e m a l e[...]

  • Seite 140

    Rockhopper 38 – User’s Guide Page 140 AP-75038, Rev. 1.0. – 27/05/04 c. Centronics (Bi-directional parallel interface: IEEE1284) specifications: Mode Compatible, Nibble, ECPmode Port Port2 Data Length 8bits Transmission Dire ction Uni-direction (receiving onl y), Bi-direction Connecto r Pin N°. Table of Parallel interface pin numbers and sig[...]

  • Seite 141

    Rockhopper 38 – User’s Guide Page 141 AP-75038, Rev. 1.0. – 27/05/04 7.3. INSTALLATION OF NETWORK INTERFACE BOARD The standard interface for the Rockho pper printer has a parallel Ce ntronics compatible interfa ce as standard equipment. The network interface board, RJ8 -ETH14, for connection to Ethernet is also available as an option. The fol[...]

  • Seite 142

    Rockhopper 38 – User’s Guide Page 142 AP-75038, Rev. 1.0. – 27/05/04 7.4. MEMORY EXTENSION All Rockhopper 38 printers come stand ard with a memo ry of 8 MB but this can be extended by fitting up to two optional 16 MB (SIM16M) or 32 MB (SIM 32M) memory boards (sol d separately). Caution: When installing optional memory, make su re that the Roc[...]

  • Seite 143

    Rockhopper 38 – User’s Guide Page 143 AP-75038, Rev. 1.0. – 27/05/04 If only one optional memory chip is to be added, it should be inserted in slot 1 on the lower rig ht of the board with the nicked end of the chip at the right hand end of the slot. If two chips are to be added, they shoul d be inserted in slot 1 and slot 2 with the nicked e [...]

  • Seite 144

    Rockhopper 38 – User’s Guide Page 144 AP-75038, Rev. 1.0. – 27/05/04[...]