Aspire Digital GU342G0ALEPR692C6CE manual

Aspire easyStore H340 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

ii Revision History Please refer to the table below for the updates ma de on Aspire easyS tore H340 service gui de. Date Chapter Up dates[...]

iii Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

iv Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either e xpressed or implied, w ith respect to th e contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular purpose. Any Acer Incorporated software described [...]

v Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional informati on related to the current topic. W ARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures t[...]

vi Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance produ ct competitiveness, your regional office MA Y have decided to extend the func tion ality of a machine [...]

vii System Tour 1 Features 1 System Tour 2 Front Panel 2 Rear Panel 3 Internal Components 4 System LED Indicat or s 5 System Utilities 9 Phoenix BIOS Setup Utility 9 Entering BIOS setup 10 Navigating Through the Setup Utility 11 Setup Utility Menus 12 System Disassembly 21 Disassembly Requirements 21 Pre-disassembly Procedur e 22 Main Unit Disassem[...]

viii[...]

Chapter 1 1 Features Below is a brief summary of t he home server ’s many feature: NOTE: The features listed i n this section is for your re ference only . The exact conf igura tion of the server depends on the mo del purchased. Processor  Intel Atom processor Chipset  Intel 945GC Express Chipset and ICH7R Memory subsystem  Supports DDR2[...]

2 Chapter 1 System Tour This section is a virtual tour of th e sy stem’s interior and exterior components. Front Panel No. Icon Component 1 Power button/power indicator 2 Network indicator 3 Hard disk drive (HDD) status indi cator 4 System status indicator 5 USB backup button/USB backup indica tor 6 USB 2.0 po rt 7 Front door Open the door to acc[...]

Chapter 1 3 Rear Panel No. Icon Component 1 Recovery/reset button 2e S A T A p o r t 3 Gigabit Ethernet port 4 USB ports 5 Power connector 6 System fan[...]

4 Chapter 1 Internal Components No. Compon ent 1 Backplane board 2 Power supply 3 Memory mo dule 4 Mainboard[...]

Chapter 1 5 System LED Indicators Front panel This section describ es the different system LED indicators. No. LED indicator Color LED status Description 1 Power Blue On System is connected to the power suppl y and turned on and ready for use. Random blink • System is booting • System is in S3 sleep state (suspend to memory) None Off • System[...]

6 Chapter 1 4 System status Blue Random blink • System is booting • System is shutting down On System initialize o peration completed. Blue and purple Random blink System is booting from a USB device (Reserved for BIOS update while boot block has been acti ve) Red On May indicate the following states: • System failure • HDD failure • SA T[...]

Chapter 1 7 Rear panel No. LED indicator Color LED status Description 1L A N p o r t network speed LED Amber On 1000 Mbps network access Green On 100 Mbps link network access None Off 10 Mbps link network access 2L A N p o r t activity LED Green On Active network link Random blink T ransmit or receive activity None Off No network connection[...]

8 Chapter 1[...]

Chapter 2 9 Phoenix BIOS Setup Utility BIOS setup is a hardware configurat ion program built into the system's Basic Input /Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run th is utility . Y ou will need to run this utility under the following cond itions.  When changing the sys[...]

10 Chapter 2 Entering BIOS setup IMPORT AN T : T o enter the BIOS setup, you need a debug b oard. 1. T urn off the computer and all attached devices. 2. Remove the cover . See “Removing the Syste m Cover” on page 27. 3. Connect the debug board cable to the debug board conn ector on the mainboard. 4. Locate the JP3 Debug/User mode jumper on the [...]

Chapter 2 11 Navigating Through the Setup Utility Use the following keys to move around the Setup utili ty .  Left and Ri ght arrow keys – Move between selections on the menu bar .  Up and Down arrow keys – Move the cursor to the fi eld you want.  PgUp and PgDn keys – Move the cursor to the previou s and next page of a multiple page [...]

12 Chapter 2 Setup Utility Menus The Setup Main menu includes the following main setup categories.  Informati on  Main  Advanced  Boot  Exit In the descrip tive table foll ow i n g ea ch of th e me nu sc re en sh ot s, settings in boldface are the default and suggested settings. PhoenixBIOS Setup Utility Item Specific Help <T ab&g[...]

Chapter 2 13 Information The Information menu displays basic information about th e system. These entries a re for your reference only and are not us er-confi g urable . PhoenixBIOS Setup Utility Item Specific Help <T ab>, <Shift-T ab>, or <Enter> selects field. CPU T ype: Genuine Intel ® CPU 230 @ 1.60 GHz CPU Speed: 1.60 GHz BI[...]

14 Chapter 2 Main Parameter Description System T ime Set the system time following the hour-minute-second form at. System Date Set the date following the month-day- year format. SA T A PORT 0 to 3 Displays SA T A device status. Installed Memory Indicates the total size of system memory detected during POST . Available to OS Indicates the total size[...]

Chapter 2 15 Advanced Parameter Description Option Hardware Monitor Press Enter to configure the Hardware Monitor feature . Advanced Chipset Control Press Enter to select options for Advanced Chipset Control. After Power Failure Defines the power state to resume to after a system shutdown that is due to an interruption in AC power . When set to Las[...]

16 Chapter 2 Hardware Monitor The Hardware Monitor submenu displays optio ns for measuring voltages and monitoring the system and processor temperature and fan speeds. PhoenixBIOS Setup Utility Item Specific Help V + 1 . 5 = 5 V T R = VBA T = V + 5 = Vccp = V C C = V T R = CPU T emperature = SYS T emperature = Fan Speed F1 Esc Help Exit Select Item[...]

Chapter 2 17 Advanced Chipset Control Integrated Device Control Sub-Menu Parameter Description Option Integrated Device Control Sub-Menu Press Enter to configure the integrated device controllers. Serial A T A Enables or disables the onboard SA T A ports. Enabled Disabled Parameter Description Option All USB controllers Enables or dis ables the onb[...]

18 Chapter 2 Boot The Boot menu allows you to set the drive priority during system boot-up . BIOS setup will display an error message if the drive specif ied is not bootable. PhoenixBIOS Setup Utility Item Specific Help Use < > or < > to select a d e v i c e , t h e n p r e s s < f > o r < r > t o s p e c i f y i f t h e dev[...]

Chapter 2 19 Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter . Parameter Description Exit Saving Changes Saves changes made and close the BIOS setup. Exit Discarding Changes Discards change s made and close the BIOS se tup. Load Setup Defaults Loads the default settings[...]

20 Chapter 2[...]

Chapter 3 21 This chapter contains step-by-step procedure s on how to disassemble the desktop computer for ma intenance and troubleshooting. Disassembly Requirements T o disassembl e the computer , you need the following tools:  Wrist grounding strap and conductive mat for preventing electrostatic discharge  Flat-blade screwdriver  Philips[...]

22 Chapter 3 Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. T urn off the system and all the peripherals conne cted to it. 2. Unplug the power cord from the power ou tl ets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system u[...]

Chapter 3 23 Main Unit Disassembly Screw List Screw Part No. A M3-0.5*4 86.1A524.4R0 B M3*6L 86.V A524.6R0 C M3*0.5*4L 86.19534.4R0 TURN OFF POWER MAIN UNIT DISASSEMBL Y SYSTEM COVER HOUSING FRAME HARD DISK DRIVE MODULE DRIVE CARRIER HARD DISK DRIVE BACKPLANE BOARD BRACKET FRONT BEZEL FRONT I/O BRACKET MAINBOARD CARRIER MEMORY MODULE MAINBOARD FRON[...]

24 Chapter 3 Removing the Hard Disk 1. Open the front panel. 2. Press to release the hard drive carrier handle.[...]

Chapter 3 25 3. Flex the carrier handl e. 4. Slide the hard drive carrier out of the HD D bay .[...]

26 Chapter 3 5. Remove the carrier by gently prying open the left rail of the carrier (1) and lift the hard disk of f the carrier (2) .[...]

Chapter 3 27 Removing the System Cover 1. Perform the pre-disassembly pr ocedure descri bed on page 22. 2. Remove the three screws (A) located on the rear panel. 3. Slide the system cover toward the back of th e chassis until the tabs on the co ver disengage with the slots on the chassis. 4. Lift the side panel away from the server and put it aside[...]

28 Chapter 3 Removing the Front Bezel 1. Remove the system cover . Refer to th e previous section for instructions. 2. Release the front bezel retention tabs from the chassis inte ri or . 3. Pull the bezel slightly outwa rd, then disconnect the front I/O board cable.[...]

Chapter 3 29 4. Pull the bezel away from the chassis.[...]

30 Chapter 3 Removing the Front I/O Board 1. See “Removing the System Cover” on page 27. 2. See “Removing the Front Bezel” on page 28. 3. Remove the four screws (B) on the front I/O bracket. 4. Remove the bracket. Screw (Quantity) Color To r q u e Part No. M3*6L (4) Silver 5.1 to 6.9 kgf-cm 86.V A524.6R 0[...]

Chapter 3 31 5. Remove the four screws (C) on the front I/O board. 6. Remove the front I/O board. Screw (Quantity) Color To r q u e Part No. M3*0.5*4L (4) Silver 5.1 to 6.9 kgf-cm 86.19534.4R0[...]

32 Chapter 3 Removing the Backplane Board 1. See “Removing the Hard Disk” on page 24. 2. See “Removing the System Cover” on page 27. 3. Disconnect the fan (1) , LED (2) , and power (3) cables from the backplane board . 4. Disconnect the four HDD SA T A cables from the mainboard.[...]

Chapter 3 33 5. Pull the backplane board bracket ou t of the chassis. 6. Detach the four HDD SA T A cables from the backp lane board. 7. Remove the seven screws (C) on the backplane board. Screw (Quantity) Color To r q u e Part No. M3*0.5*4L (7) Silver 5.1 to 6.9 kgf-cm 86.19534.4R0[...]

34 Chapter 3 8. Remove the backplane board from the bracket.[...]

Chapter 3 35 Removing the Power Supply 1. See “Removing the Hard Disk” on page 24. 2. See “Removing the System Cover” on page 27. 3. See “Removing the Backplane Board” on page 32. 4. Release the power cables from the cable ties, as shown . 5. Disconnect the 4-pin pow er cable from the mainboa rd.[...]

36 Chapter 3 6. Remove the four screws (A) on the power supply . 7. With the thumb in the thumb hole, press the tab to release the mainboard carrier from the chassis. Screw (Quantity) Color To r q u e Part No. M3-0.5*4 (4) Silver 5.1 to 6.9 kgf-cm 86.1A524.4R0[...]

Chapter 3 37 8. Slide the mainboard carrier out slightly , un til you have acce ss to the power cable. 9. While pressing the tab on the 24-pin power cable, pull the cable off the connector on the mainboard. 10. Pull the power supply out of the chassis.[...]

38 Chapter 3 Removing the System Fan 1. See “Removing the Hard Disk” on page 24. 2. See “Removing the System Cover” on page 27. 3. See “Removing the Backplane Board” on page 32. 4. Remove the four screws (A) that secures the system fan to the chassis. 5. Remove the system fan. Screw (Quantity) Color To r q u e Part No. M3-0.5*4 (3) Silv[...]

Chapter 3 39 Removing the Memory Module 1. See “Removing the Hard Disk” on page 24. 2. See “Removing the System Cover” on page 27. 3. See “Removing the Front Bezel” on page 28. 4. See “Removing the Backplane Board” on page 32. 5. See “Removing the Power Supply” on page 35. 6. See “Removing the System Fan” on page 38. 7. Disc[...]

40 Chapter 3 9. Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1) . 10. Gently pull the DIMM upward to remove it from the DIMM slot (2) .[...]

Chapter 3 41 Removing the Mainboard 1. See “Removing the Hard Disk” on page 24. 2. See “Removing the System Cover” on page 27. 3. See “Removing the Front Bezel” on page 28. 4. See “Removing the Backplane Board” on page 32. 5. See “Removing the Power Supply” on page 35. 6. See “Removing the System Fan” on page 38. 7. Remove t[...]

42 Chapter 3 Removing the HDD Access LED cables 1. See “Removing the Hard Disk” on page 24. 2. See “Removing the System Cover” on page 27. 3. See “Removing the Front Bezel” on page 28. 4. See “Removing the Backplane Board” on page 32. 5. See “Removing the Power Supply” on page 35. 6. See “Removing the System Fan” on page 38.[...]

Chapter 4 43 This chapter provides instructions on how to troubleshoot system hardware probl ems. Hardware Diagnostic Procedure IMPORT AN T : The d iagnostic tests described in this chapter ar e o nly intended to test Acer p roducts. Non-Acer products, prototype cards, or modified opti ons can give false errors and inval id system responses. 1. Obt[...]

44 Chapter 4 H340 Diagnostics Y ou can run the H340 diagnostics to determine whether the proble ms with the system are caused by failing hardware, such as system fan, LED board, hard disk drive, memory , etc. Y ou must prepare a bootable USB device to run the test s on the system. T o run the diagnostics, perform the following ste ps : 1. T urn off[...]

Chapter 4 45 6. After all the tests are completed, the HDD L EDs light purple. 7. A copy of the test result will be saved as a log f ile (i.e., 66380AC3.LOG) and stored in the Results folder . T est Items HDD LED st atus (normal) HDD LED status (failed) Boot from USB disk HDD 0 HDD 1 HDD 2 HDD 3 HDD 0 HDD 1 HDD 2 HDD 3 PQAF HDD test Read SN from DM[...]

46 Chapter 4 System Check Procedures Power System Check If the system will power on, skip this sect ion. Refer to System External In spection. If the system will not power on, check if the power cabl e is properly conne cted to the system and AC source. System External Inspection 1. Inspect the LED indicators on the fro nt panel, which ca n indicat[...]

Chapter 4 47 Error Codes NOTE: Perform the FRU replacement or actions in the s equ ence show n in FRU/Action column, if the FRU replacement does not solve the probl em, put the original part back in the computer . Do not replace a non-defective F RU. The error messages in the following table indicate the error signals on the HDD access LED indicato[...]

48 Chapter 4 Online Support Information This section describes on line technical support services ava ilable to help you repair the system. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at h ttp://global.ac[...]

Chapter 5 49 System Block Diagram System Block Diagram and Board Layout Chapter 5[...]

50 Chapter 5 Board Layout Mainboard No Description No Descriptio n 1 SA T A 3 port 14 Intel 945GC chipset (north bridge) 2 SA T A 4 port 15 HDD access LED cable connector 3 SA T A 2 port 16 DDR2 DIMM slot 4 SA T A 1 port 17 2 4-pin power cable connector 5 USB ports 18 Intel ICH7R chipset (south bridge ) 6 Gigabit Ethernet port (top) USB ports (bott[...]

Chapter 5 51 System Jumpers Name Location Settings BIOS recovery jumper JP1 1 -2 Normal (default) 2-3 Clear CMOS System type select jumper JP2 1-2 Aspire system (default) 2-3 Altos system Debug/user mode jumper JP3 Ope n User mode enabled (default) Closed Debug mode enabled[...]

52 Chapter 5[...]

Chapter 6 53 This chapter offers the FRU (Field Replaceable Unit) lis t in global config uration of the home server . Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTES:  When ordering FR U parts, check the most up-to-dat e information availa ble on your region al web or channel. For [...]

54 Chapter 6 Exploded Diagram[...]

Chapter 6 55 Item Part No. Part Name QTY . 1 4 2.60P02.001 Handle HDD carrier HT -361 1 2 4 2.60P03.001 Latch HDD carrier HT -361 1 3 34.60P07 .001 Axis HDD carrier HT -36 1 1 4 3 4.60P05.001 SPG HDD carrier HT -361 1 5 3 4.60P04 .001 EMI HDD carrier HT -361 1 6 4 7.60M06 .001 HDD ear rubber pin HT -360 4 7 4 2.60P01 .001 HDD carrier HT -361 1 8 4 [...]

56 Chapter 6 FRU List Component QTY Part Name Description Acer Part Number Board Front I/O board 1 FRONT I/ O BOARD S15I ASPIRE FRONT I/O BD DIP 55.R3601.002 Backplane board 1 BACKPLANE BOARD S15 I BACKPLANE BOARD DIP 55.R3601.001 Cable Backplane board cable 1 BACKPLANE BOARD CABLE C.A. 2CON 10PIN HT361 50.R3601.001 HDD SA T A cable 1 HDD SA T A CA[...]

Chapter 6 57 Front I/O bracket FRONT I/O BOARD BRACKET ASSY BRKT AS FRONT I/O HT -361 33.R3601.001 HDD carrier HDD CARRIER ASSY HDD CARRIER HT -361 42.R3601.001 Backplane bracket Backplane bracket BRKT BP HT361 N/A Mainboard carrier Mainboard carrier ASSY MB TRA Y HT -361 N/A System cover System cover CAS UP HT -361 N/A Key MASTER KEY DK103-KY05 MA[...]

58 Chapter 6 Memory 1 MEMORY UNIFOSA UNB-DIMM DDRII 800 1GB GU341G0ALEPR6B2C6CE LF DIMM 1G GU341 G0ALE PR6B 2C6CE KN.51203.034 1 MEMORY UNIFOSA UNB-DIMM DDRII 800MHZ 1GB GU341G0ALEPR6B2C6CE LF DIMM 1G GU341 G0ALE PR6B 2C6CE KN.1GB0H.009 Power supply 1 PSU DEL T A GPS-200AB B 200W 100-240V S1 SPS 200W 1U DEL T A GPS-200AB B PY .20 009.001 Screws 1 S[...]

Appendix A 59 This section provides technica l specifications for the system. Processor System Board Major Ch ips Item Specification T ype Onboard Intel Atom 200 serie s Model number Atom 230 Frequency (MHz) 1600 L2 cache size (KB) 512 Socket type Micro-FCBGA S t epping F3 Manufacturing tech (CMOS) 90 nm SOl W attage (W) 4 System bus (MHz) 53 3 Ite[...]

60 Appendix A System Memory System BIOS PCI Interface Network Interface SA T A Interface Item Specification Memory type DDR2-800 unbuffered DIMM Organization Unbuffered, non-ECC Pin count 240 DIMM sockets 1 DIMM size 1 GB or 2 GB Minimum memory 1 GB Maximum memory 2 GB V endor Uni fosa Model name GU341G0ALEPR6B2C6CE GU342G0ALEPR692C6CE Item Specifi[...]