ATEN ACS-1208AL, ACS-1216AL manual

User Manual ACS-1208AL ACS-1216AL 2003-01-27[...]

Warning! This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonab[...]

Packing List The complete ACS-1208AL / ACS-1216AL package consists of: M 1 ACS-1208AL or ACS-1216AL KVM Switch M 2 Custom KVM Cable Sets (2L-5202P) M 1 Firmware Upgrade Cable M 1 Power Adapter with Power Cord M 1 User Manual M 1 Quick Start Guide M 1 Rack Mounting Kit Check to make sure that all the comp onents are present and that noth ing got dam[...]

Table of Contents 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . 1-4 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Cables . . . . . . . .[...]

5. The Firmware Upgrade Utility Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Starting the Upgrade . [...]

About This Manual This User Manual is provided to help you get the most from your ACS-1208AL / ACS-1216AL system. It covers all aspects of installa- tion, configuration an d operation. An overview of th e information fo und in the manual is p ro v id ed below. Overview Chapter 1, Introduction, introduces you to the ACS-1208AL / ACS-1216AL System. I[...]

Conventions The following typographical conventions are used throughout this manual: M Bullet lists provide in fo rmatio n, but not pro ced ural step s. 1. Numb ered lists rep resen t pro ced ures with seq uen tial step s. An indented typeface like the one below: Key information in indicates words and characters you key in. Unless otherwise mention[...]

Notes: 2003-01-27 ACS-1208AL / ACS -1216AL User Manual viii[...]

Chapter 1. Introduction T his chapter introduces you to the ACS-1208AL / ACS-1216AL KVM Switch. Its purpose, features and benefits are presen ted, and its fro nt and back pan el compo- nents are described. Overview The Master View ACS-1208AL and ACS-1216AL KVM Switches are control units that allow access to multiple comp uters from a sin gle consol[...]

a 1U system rack. Because of its modular design, the KVM sectio n can be detached from the switch section. If you ever need to expand your connections, you can remove the 8 port Switch module; and replace it with a 16 port Switch module. Your ACS-1208AL / ACS-1216AL investment is protected by an included Firmware Upgrade Utility . Yo u can stay cur[...]

Features M Integrated KVM Conso le with 15" LCD Monito r - In a 1U Hig h Slideaway  Housing For Convenien t Rack Mounting M Space Saving Technology - A Single Console Controls Up To 8 (ACS-1208AL) or 16 (ACS-1216AL) Computers M Daisy Chain Up T o 31 Ad ditio nal Un its - Control Up to 512 Computers From th e Un it’s In teg rated Slideawa [...]

Hardware Requirements Computers The following equip men t mu st be installed on each co mp uter: M A VGA, SVGA or Multisync card. Note: Since the integ rated LCD monitor’s max imu m reso lution is 1024 x 768, make sure that the computer resolution settings do not exceed 1024 x 768. M A 6-pin mini-DIN (PS/2 sty le) mo use port. * M Either a 6-pin [...]

Note: 1. The ACS-1208AL/ACS-1216AL does not support serial mice. You cannot use Serial-to-P S/2 ad apters with the cables. Attempts to do so will not wo rk . 2. If your computer uses an AT style keyboard socket you will need to purchase a PS/2-to -AT key board ad apter (Part No. 2A-106, or any standard key board ad ap ter), in order to plug the cab[...]

ACS-1208AL / ACS1216AL Front View 1. Handle Pull to slide the KVM module out; push to slide the mo dule in . 2. Cover After sliding the KVM module out, flip up the cover to access th e LCD monitor, keyboard and touchpad. 3. Port LEDs Port LEDs provide status information about their corresponding CPU Ports. The top row of LEDs corresponds to Ports 1[...]

Note: 1. Since the ACS-1208AL only has eight ports, only the top row of LEDs (corresponding to Ports 1 - 8) are active on that unit. On the ACS-1216AL, both rows are active. 2. When the ACS-1208AL / ACS-1216AL is first powered on, the On Line and Selected LEDs blink one after the other as the Switch perfo rms a self-test. 4. Keyboard 5. Power LED L[...]

ACS-1208AL / ACS-1216AL Rear View 1. Daisy Chain Port When Daisy Chain ing Units, th e cab le plugs in here. 2. CPU Port Section The cables that link to th e co mp uters plug in here. Note: The shape of these 15-p in co nnecto rs has been specifically modified so that only KVM cables designed to wo rk with this switch can plug in (see th e Cables s[...]

5. Firmware Upgra de Port The Firmware Upgrad e Ca ble that transfers the firmware upgrade data from the administrator’s computer to the ACS-1208AL / ACS-1216AL (see p. 5-2), plugs into this RJ-11 connector. 6. Firmware Upgra d e Reco very Switch During normal operation and wh ile perfo rmin g a fimware upgrade, this switch sh ould be in th e NOR[...]

LCD OSD Configuration The LCD OSD allows you to set up and configure the LCD display: M To bring up the LCD OSD main menu, press the button marked Menu . M Use the ▲ and ▼ buttons to navig ate an d mak e ad ju stments with; after navigating to a setting ch oice, use the Menu button to bring up the adjustment screen . M When makin g ad ju stment[...]

Chapter 2. Installation T his chapter explains how to connect up your installation — from a basic single stage hookup to a complete daisy chained setup. Before you Begin 1. Make sure that power to all the devices you will be connecting up have been turned off. 2. To prevent damage to your equipment due to ground potential difference, make sure th[...]

3. Turn on the power to th e computers. Daisy Chaining To control even mo re computers, up to 31 additional Master View ACS-1208A / ACS-1216A units can be daisy ch ained down from th e First Station. Note: It would be unnecessarily wastefu l an d ex pen sive to use ACS-1208AL / ACS-1216AL switches for daisy chaining since there is no point in hav i[...]

To set up a daisy chained in stallatio n, do th e fo llowing: 1. Make sure that power to all the devices you will be connecting up has been turned off. 2. Use a daisy ch ain cab le set (d escrib ed in the Cables section, p. 1-4), to connect the Ch ain Out port of th e paren t unit to th e Ch ain In port of the child unit (F irst Statio n Ou t to Se[...]

A CS-1216AL A CS-1216A A CS-1216A 2003-01-27 ACS-1208AL / ACS -1216AL User Manual 2-4[...]

Hot Plugging The ACS-1208AL / ACS-1216AL supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without th e need to shut th e unit down. In order for hot plugging to wo rk properly, howev er, the proced ures described below must be follo wed : Switching Station Po sitions: Y[...]

Port ID Numbering Each CPU port on a Master View installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number , and a Port Number : M The Station Number - is a two digit number which reflects th e switch’s position in the daisy ch ain sequence. Note: 1. The first station ACS-1208AL / ACS-1216AL has a Station Nu[...]

Powering Off and Restarting If it becomes necessary to Power Off one of the ACS-1208A / ACS- 1216A units, unplug the power adapter cable from the rear panel. Before starting it back up you must do the following: 1. Shut down all th e co mp uters th at are attach ed to it. Note: You must unplug the power cords of any computers that have the Keyboard[...]

Notes: 2003-01-27 ACS-1208AL / ACS -1216AL User Manual 2-8[...]

Chapter 3. Hotkey Operation T his chapter details the co ncep ts an d procedures involv ed in th e Ho tkey operation of your ACS-1208AL / ACS-1216AL installation; OSD Operatio n is discussed in detail in Chapter 4. Hotkey Port Access Hotkey Port Access allows you to provide KVM focus to a particular computer directly from the keyboard. The ACS-1208[...]

When Hotk ey Mo de is activ e: M The Caps Lock, and Scroll Lock LEDs flash in su ccessio n to indicate so. They stop flash in g an d rev ert to normal status when you exit Hotkey Mode. M A Command Line appears on the monitor screen. The command line pr ompt is t he wor d Hotkey: in yellow text on a blue background, and displays the subsequent Hotke[...]

Auto Scanning Auto Scan automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals, so that he can monitor their activity automatically. (See Scan/Skip Mode of the OSD F3 SET function, p. 4-7 for information regarding accessible ports.) Setting the Sc an Interval: The amount of tim[...]

Invoking Auto Scan: To start Auto Scanning , key in the followin g Ho tkey comb in ation: 1. Invoke Hotkey Mode (see p. 3-1). 2. Press [A] . When you press A , you automatically exit Hotkey Mode; enter Auto Scan Mode; and Auto Scanning begins. M While you are in Auto Scan Mode, you can pause the scanning in order to keep th e fo cus on a particular[...]

Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval. To invoke Skip Mode, key in the following Hotkey combinatio n: 1. Invoke Hotkey Mode (see p. 3-1)[...]

Hotkey Beeper Control The Beeper can be Hotkey toggled On and Off (see Activ ate Beeper, p. 4-9). To toggle the Beeper, key in the fo llowing Hotk ey combinatio n: 1. Invoke Hotkey Mode (see p. 3-1). 2. Press [B] After you press B , the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second; then the message disa[...]

Chapter 4. OSD Operation T his chapter prov ides a complete descrip tion of the procedures in volved in th e OSD (On Screen Display) operation of your ACS-1208AL / ACS-1216AL installation. OSD Operation OSD Overview The On Screen Display (OSD) is a men u driven method to han dle computer control an d switching operations. All procedures start from [...]

When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram dep icts th e Administrator’s Main Screen . The User Main Screen does not show the F4 and F6 fu nctio ns, since these are reserved fo r the Administrato r an d can’t be accessed by ordinary Users. 2. OSD always starts in List view, with the hig hlig ht bar [...]

OSD Navigation w To dismiss the menu, and deactivate OS D, Click th e X at th e upper right corner of the OS D Win dow; or press [Esc] . w To Logout, Click F8 or the Z Z Z symbol at the to p of th e Main Screen, or press [F8] . w To move up or down through the list one line at a time, Click the Up and Down T rian gle sy mbols ( ▲▼ ) or use the [...]

OSD Functions OSD functions are used to configure and control the OS D. For examp le, you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick View Port; create or edit a port name; or make OSD setting ad ju stmen ts. To access an OSD function: 1. Either Click a Functio n Key field [...]

F2 LIST: This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on th e Main Screen. Many of the OS D functions only operate on the co mp uters cu rrently selected for Listing on the Main Screen with th is fu nctio n. The su bmenu choices and their meanin gs are given in th e tab le belo w: Choice Meaning ALL Lis[...]

F3 SET: This function allows the Ad min istrato r an d each User to set up his own working en viro nment. A separate profile for each is stored by the OSD and is activated acco rding to the Username that was provided during Login. To change a setting: 1. Double Click it; or move the highlig ht bar to it, then press [Enter] . 2. After you select an [...]

(F3 SET: continued) Setting Function PORT ID DISPLAY MODE Selects how the Port ID i s displayed: the Port Number al one ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBER + PORT NAME ). The default is P ORT NUMBER + PORT NAME). SCAN DURATION Determines how long the foc us dwells on each port as i[...]

F4 ADM: F4 is an Administrator only function. It allows th e Ad min istrator to configure and co ntro l th e overall operatio n of th e OSD. To change a setting Double Click it; or use th e Up and Down Arro w Keys to move the hig hlight bar to it then press [Enter] . After you select an item, a submenu with further choices appears. Double Click the[...]

(F4 ADM: continued) Setting Function EDIT PORT NAMES To help remember whi ch computer is attached to a parti cular port, every port can be given a name. Thi s function allows the Administrator to create, modi fy, or delete port names. To E dit a port name: 1. Click the port you want, or use the Navigation Keys to mov e the highlight bar to it, then[...]

(F4 ADM: continued) Setting Function SET QUICK VIEW PORTS This func tion lets the Admi nistrator select which Ports to include as Quick V iew ports. w To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter] . w When a port has been selected as a Q[...]

(F4 ADM: continued) Setting Function RESET STATION IDS If you change the pos ition of one of the Stations in the daisy chain, the OSD settings will no longer corres pond to the new situation. This function di rects the OSD to res can the Station positions of the entire i n stallation and updates the OS D so that the OSD Station informati on corresp[...]

F5 SKP: Clicking the F5 field or pressin g [F5] invokes Skip (SKP) Mode. This function enables you to easily skip backward or forward - switching the co nso le fo cu s fro m th e currently active computer port to the previous or nex t av ailab le one. w The selection of computers to be av ailab le fo r Skip Mo de switching is made with th e Scan/Sk[...]

F6 BRC: F6 is an Administrator only fu nction. Clicking the F6 field, or pressing [F6] , invokes Broad cast (BRC) Mo de. When this function is in effect, co mman ds sen t from the console are broadcast to to all av ailab le co mputers on the installation. This function is particularly usefu l fo r operatio ns th at need to be performed on multiple [...]

F7 SCAN: Clicking the F7 field or pressin g [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without hav i ng to take th e tro uble of switch in g manually. w The selection of computers to be in clu ded for Auto Scanning is made wi[...]

F8 LOUT: Clicking the F8 field or, or pressin g [F8] logs you out of OSD control of the comp uters, an d blan ks the Console screen. This is different from simply pressin g [Esc] when you are at the Main Screen to deactivate the OS D. With this functio n you mu st lo g in all over again to regain access to th e OSD, whereas with [Esc] , all you hav[...]

Notes: 2003-01-27 ACS-1208AL / ACS -1216AL User Manual 4-16[...]

Chapter 5. The Firmware Upgrade Utility T his chapter explains the use and function of the Firmware Upgrade Utility: how to get the firmware upgrade files; and how to complete the process successfully. Introduction Purpose The purpose of the Windows-b ased Firmware Up grad e Utility (FWUpgrade.exe) is to provide an automated process for make upgrad[...]

Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most [...]

Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the down lo ad ed Firmware Up grad e Pack age file - either by double clicking the file icon, or by opening a command line and entering the fu ll path to it. The Firmware Upgrade Utility Welcome screen appears: 2. Read and Agree to th e Licen se Agreement (enab le th e I A[...]

3. Click Next to continue. The Firmware Up grad e Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the pack ag e are listed in the Device List panel. If you select a device in the list, its description appears in the Device Description panel. 4. As you select devices, a detailed descr[...]

5. After you have made your selection(s), Click Next to perform th e upgrade. If you enabled Check Firmware Version , th e Utility co mp ares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you[...]

Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to clo se th e Firmware Upgrade Utility. Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No , the Upgrade Fa iled screen ap[...]

Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: M When you invoke Firmware Upgrade Mode (see p. 5-2), but decide not to proceed with the upgrade. M When the Mainboard firmware upgrade fails. M When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1. Sli[...]

Notes: 2003-01-27 ACS-1208AL / ACS -1216AL User Manual 5-8[...]

Appendix A. Technical Information T his appendix provid es specifications and oth er technical informatio n regarding the ACS-1208AL / ACS-1216AL. ACS-1208AL / ACS-1216AL - Connection Tables The following tables in dicate the relationship between the number of Master View units and the number of comp uters th at they control: ACS-1208AL MVs Compute[...]

ACS-1216AL MVs Computers MVs Computers MVs Computers MVs Computers 1 1 - 16 9 129 - 144 17 257 - 272 25 385 - 400 2 17 - 32 10 145 - 160 18 273 - 288 26 401 - 416 3 33 - 48 11 161 - 176 19 289 - 304 27 417 - 432 4 49 - 64 12 177 - 192 20 305 - 320 28 433 - 448 5 65 - 80 13 193 - 208 21 321 - 336 29 449 - 464 6 81 - 96 14 209 - 224 22 337 - 352 30 4[...]

Specifications Function ACS-1208AL ACS-1216AL Computer Connections Direc t 8 16 Max 256 (via Daisy Chain) 512 (via Daisy Chain) Port Selection OSD (On S creen Display); Hotkeys LEDs On Line 8 (Orange) 16 (Orange) Selected 8 (Green) 16 (Green) Power 1 (Blue) Station ID 2 x 7 Segments Connectors CPU Ports 8 x SPDB-15 F 16 x SPDB-15 F Daisy Chain 1 x [...]

Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login in formation with the following procedure: 1. Power off the switch an d remove the top co ver of th e Switch module case. 2. Short the ju mp [...]

Troubleshooting Symptom Possible Cause Action Erratic behavior. Unit not receiving enough power. Check that the Power Adapter that was supplied wi th the unit is pl ugged in and functioning properly. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIR ECT, INDIRECT, SPEC IAL, INCIDEN[...]

Notes: 2003-01-27 ACS-1208AL / ACS -1216AL User Manual A-6[...]

Appendix B. Module Removal Removing the KVM Module For maintenance conven ien ce, th e KVM mo dule can be remo ved fro m the unit chassis. To do so: 1. S lid e th e u n it to the out position. 2. Remove the eig ht mo dule attach men t screws (fo ur ab ove; fo ur below). 3. Remove the cable attachment clip and unplug the data cable. 4. Pull the KVM [...]

Removing the Keyboard and Touchpad The keyboard and touch pad can be easily removed for repair or rep lace- ment: 1. Remove the two attach ing screws. 2003-01-27 KL0116 User Manual B-2[...]

2. Locate the open ing to ward th e fro nt an d cen ter of th e th e unit’s bottom panel. The bottom of the keyboard and touchpad module is visible through the opening. 3. Push up on the bottom of the keyboard and touchpad module until it releases from the chassis. 4. Lift the module clear and unplug the cables. 2003-01-27 Module Removal B-3[...]

Notes: 2003-01-27 KL0116 User Manual B-4[...]

Appendix C. Rack Mounting T he ACS-1208AL / ACS-1216AL can be mounted in a 1U system rack. For convenience and flexib ility, a rack mountin g kit that allows several mo unting options is provided with your ACS-1208AL / ACS-1216AL package. The various options are explained in th e sectio ns th at fo llow. Standard Rack Mounting The standard rack mou[...]

Optional Rack Mounting If there is not enough clearance for the unit to slide into the rack when the rear flanges face outward, the pro blem can be resolved with the following procedure: 1. Unscrew th e rear mo untin g brack ets fro m th e ch assis. 2. Turn th e brack ets so th at th e flan ges face in ward ; then screw them back into the chassis. [...]

3. Slide th e unit in to th e rack . 4. Screw the metal tab s to th e rear flan ges. 5. Secure th e unit to th e rack with th e fro nt flan ges and rear tabs. 2003-01-27 Rack Mounting C-3[...]

Notes: 2003-01-27 KL0116 User Manual C-4[...]

A ACS-1208AL Front View . . . . . . . . . . . . . . . . . . . . . . 1-6 Rear View . . . . . . . . . . . . . . . . . . . . . . 1-8 ACS-1208L Computer Connection Table . . . . . . . . A-1 ACS-1216AL Front View . . . . . . . . . . . . . . . . . . . . . . 1-6 Rear View . . . . . . . . . . . . . . . . . . . . . . 1-8 ACS-1216L Computer Connection Table [...]

K Keyboard and Touchpad Removal . . . . B-2 KVM Module removal . . . . . . . . . . . . . . . B-1 L LCD Display Controls . . . . . . . . . . . . . . . . . . 1-7 OSD configuration . . . . . . . . . . . . . . . 1-10 LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Logout . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Logout[...]