British Telecom Freestyle 310 Twin manual

B T F reestyle 3 1 0 U ser Guide[...]

Section • Directory lets you store up to 100 names and numbers for easy dialling. • The BT button provides quick access to a r ange of useful ser vices, including SMS t ex t messages, Calls lis t and B T Ser vices such as Helpdesk and Directory Enquiries. • Send and receive SMS text messages. • Caller Display lets you see who’ s calling a[...]

Section This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Bef ore you mak e your firs t call you will need to set up your phone. F ollow the simple instructions in ‘Getting Star t ed’, on the next few pages. Need help? If you have any problems setting up or using your B T Freestyle 310 please cont[...]

4 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com In this guide Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Setting up f or multiple packs . . . . . . . . . . . . 8 Getting to[...]

SMS text messages Subscribe to the SMS ser vice . . . . . . . . . . . . 28 Send/save text messages . . . . . . . . . . . . . . . . 29 Receiving and reading tex t messages . . . . . . 29 Reply to a text message . . . . . . . . . . . . . . . . . 30 Delete a text message . . . . . . . . . . . . . . . . . . 30 Call the sender’ s phone number . . . . [...]

Getting star ted 6 WARNING Do not place your BT Fr eestyle 310 in the bathroom or other humid areas. Handset range The BT F reestyle 310 has a range of up t o 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the r ange significantly . With the base indoors[...]

2. Batteries will come inser ted in the battery compar tment. Pull the plastic tag as instructed to activate the batteries. 3. Place the handset on the base to charge for at least 16 hours. When the handset is fully charged, the battery icon on the display shows . 4. Af ter 16 hours charging, plug one end of the t elephone line cor d int o the sock[...]

Battery per formance (continued) The charge capacity of rechar geable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries ar e available from the B T Freestyle 310 Helpdesk on 0800 218 2182*. For instructions on how to install new batteries, see page 56[...]

Getting to know your phone 9 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Calls/Scroll up From standby , press to open the calls list, page 21. During a call, press to increase the earpiece or speaker volume, page 15. Clr/Scroll left During a call, press to switch secr ecy on/off , [...]

10 Getting to know your phone If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Base Find Press to ring the handset(s), to help you find it if it is missing, page 18.[...]

11 G etting to know your phone If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Handset display icons Range Steady Indicates good connection Flashing Connection to the base is poor or lost Handsfree The loudspeaker is switched on In use Steady A call is in progress Flashing Incoming cal[...]

Press the Menu option button, then use the navigation butt ons. 12 Getting to know your phone If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Navigating the menus Y our BT Fr ees tyle 310 has an easy to use menu system. Each menu leads to a list of options. 1. From the standby screen, [...]

13 G etting to know your phone If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Handset menus SMS messages W rite message Inbox Outbox SMS settings Handset display W allpaper Handset name Contrast Colour options Backlight Handset t ones Ringer W arning tones Settings Setup handset Set u[...]

U sing the phone 14 Call timer Y our handset will aut omatically time the duration of all external calls. The handset display shows the call duration both during and for a f ew seconds aft er your call. Switch the handset power on/ off 1. Press and hold then press Ye s to confirm. 2. T o switch handset back on, pr ess and hold then press No to swit[...]

Earpiece volume During a call, you can adjust the volume of the earpiece. 1. Press or to increase or decr ease the volume. The display shows the volume level. Secrecy During a call, you can switch off the microphone so you can talk to someone nearby without your caller hearing. 1. During a call, press . The icon is displayed. Y our caller cannot he[...]

If the number is stored in the directory and a name/number match is f ound, the name will be displayed instead. Answer a call handsfree 1. When the phone rings, press to answer your call and put your caller on the loudspeaker . Switch t o handsfree during a call 1. Press to toggle between the loudspeaker and the earpiece. 2. Press t o end the call.[...]

Copy a number from the redial list to the directory 1. Press . Scroll or through the r edial lis t t o the number you want to copy . 2. Press Opt and scroll to Save to dir . Press OK . 3. Enter the name then press Save . 4. Pr ess to return to standby . Delete a redial number 1. Press . Scroll or through the r edial lis t t o the number you want t [...]

The icon will be displayed while the keypad lock is ON. Keypad lock Y ou can lock the keypad so that it cannot be used accidentally while carr ying it ar ound. T o lock the keypad 1. Press and hold . The display shows Keypad locked . T o unlock the k eypad 1. Press and hold again. The display will return t o standby . Find handset Y ou can locat e [...]

U sing the direct or y Y ou can s tor e up to 100 entries in the directory . Each entr y contains a name and number . Names can be up to 15 characters long and numbers up to 24 digits. Stor e an entry 1. Press to open the directory . 2. When s t oring the first entr y: The display shows Empty . Press Opt . New entry is displayed. Press OK . When st[...]

Edit an entry 1. Press and scroll or to the entr y you want to edit. 2. Press Opt , scroll to Edit entry and press OK . 3. Change the number , then press OK . 4. Change the name, then press Save . 5. Press to return to standby . Delete an entry 1. Press and scroll or to the entr y you want to delete. 2. Press Opt , scroll to Delete entry and press [...]

Calls list 21 IMPORT ANT T o use Caller Display and make the most of the calls list feature you must first subscribe to your network provider’ s Caller Display ser vice. A quarterly fee may be payable. For more details on B T’s Calling Featur es, including BT Caller Display , call BT fr ee on 0800 800 150. For some incoming calls the caller inf[...]

See page 19 for more inf ormation on entering names. View fur ther call details 1. Press , scroll and to the entry you want to view and press Opt . 2. Scroll to Details and press OK . The date and time of the call and the caller’ s number are displayed. Press Back to ret urn the previous menu level. 3. Press to return to standby . Save entry to t[...]

Delete entire calls list 1. Press to open the calls lis t. 2. Scroll to Delete list and press OK . 3. Press Ye s to confirm or No to cancel. 4. Press to return to standby . 23 C alls list If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com[...]

Inf o ser vices 24 The B T Ser vices lis t works in exactly the same way as the main name and number dir ect ory and can store up to 10 entries. If you pr efer , you can delete the pre- stored entries and replace them with your own numbers. See page 19. New stored numbers can also be added t o the end of the lis t. Y ou can use the Info ser vices m[...]

Replace pr e-s tor ed number s in the BT Services menu 1. Press (or press Menu then OK ). 2. Scroll to BT services and press OK . 3. Scroll and to the entr y you want to r eplace and press Opt . 4. Display highlights Edit entry . Press OK . 5. Press Del to delete the number and use the k eypad to enter the new number . Press OK . 6. Press Del to de[...]

B T 118 500 Director y Enquiries/Helpdesk 1. Press (or press Menu then OK ). 2. Scroll to BT services and press OK . 3. Dir enquiries is highlighted. Press to dial B T directory enquiries or scr oll to Helpdesk and pr ess to dial the BT Fr ees tyle Helpdesk. Call Diver t Call Diver t lets you diver t incoming calls to another number wher e you can [...]

Call W aiting Call W aiting lets you know if another person is tr ying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Call W aiting on/off /check status 1. Press (or press Menu then OK ). 2. Scroll to BT services and press OK . 3. Scroll and to Call wait on , Call wait off or Check call wait an[...]

SMS text messages 28 SMS stands for Short Messaging Ser vice IMPORT ANT Y ou must subscribe to your Network Provider’ s Caller Display ser vice so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details. When you are using SMS text messaging you mus t not withhold your t elephone [...]

Send/save text messages 1. Press Menu , scroll lef t to SMS messages menu and press OK. 2. Write message is highlighted. Press OK . 3. The display shows Enter message . Begin typing your message using the keypad. When you have finished pr ess OK . 4. The display shows Number: .Ent er the phone number you want t o send the message t o and pr ess OK [...]

2. Scroll to Inbox and press OK. 3. Scroll or , if requir ed, to the message you want to read first and press Read. 4. Press Back to return to the inbo x. Reply t o a text message 1. When reading a t ex t message, press Opt . 2. Reply is highlighted. Press OK . 3. T o use the sender’ s message in your reply , press Ye s . Or , press No t o star t[...]

Call the sender’ s phone number 1. Press Menu , scroll lef t to SMS messages menu and press OK. 2. Scroll to Inbox and press OK . 3. Scroll or to the message you want and press Opt . 4. Scroll to Call number and press OK . Save the sender’ s number in the directory 1. Press Menu , scroll lef t to SMS messages menu and press OK. 2. Scroll to Inb[...]

Press to exit the menu and return to standby at any time. to choose from: Send message Press OK to view the phone number , then either OK to send or Del to edit. Edit message Press OK to edit the message and phone number . Delete message Press OK , then Ye s to confirm or No to cancel. Message aler t beep on/ off When you have new messages, your ha[...]

SMS Ser vice Centr e numbers T o send and receive SMS text messages you need the telephone number of your Network’ s SMS Centre. If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to r e-enter them in order f or your SMS Ser vice t o work. The Send SMS Ser vice number is: 1470P17094009 . The Receive SMS Ser vi[...]

Select a Send Ser vice Centre number If you have entered additional Service Centre numbers, you can choose which send Ser vice centr e you want to use. Y our BT Fr ees tyle 310 is pr e-set to send using Service Centre 1 and receive using Service Centre 2. 1. Press Menu , scroll lef t t o SMS messages menu and press OK. 2. Scroll to SMS settings and[...]

35 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Handset settings Handset display Set wallpaper Choose from 8 diff erent wallpaper patterns for your handset display , or remove the wallpaper . 1. Press Menu . Scroll right to Handset display menu and press OK . 2. Wallpaper is highlig[...]

36 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Handset settings Display contr as t 1. Press Menu . Scroll right to Handset display menu and press OK . 2. Scroll to Contrast and press OK . 3. Press or to select the contrast level you want, then press OK . 4. Pr ess to return to stan[...]

37 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com There are 14 handset ringer melodies. Y ou will hear a sample ring on each button press. Handset tones Ringer melody 1. Press Menu . Scroll to Handset tones menu and press OK . 2. Ringer is highlighted. Press OK . 3. Scroll to Ring mel[...]

38 Handset settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com W arning tones Key beeps Ever y time you pr ess a button on your BT F reestyle 310 you hear a beep. Y ou can switch these beeps off . 1. Press Menu . Scroll to Handset tones menu and press OK . 2. Scr oll to Warning to[...]

39 H andset settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Out of range warning A warning beep will sound when the handset signal is going out of range. 1. Press Menu . Scroll to Handset tones menu and press OK . 2. Scroll to Warning tones and press OK . 3. Scr oll to Out of [...]

40 Handset settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 4. Enter the 4-digit PIN (default = 0000). Press OK. 5. CallMe on is highlighted. Press OK . 6. Enter the full number of the phone where you can be reached and press OK . The display shows CallMe . Switch CallMe off 1.[...]

41 H andset settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com R eset settings This will restore your handset settings t o the original, factory defaults. 1. Press Menu . Scroll to Settings menu and press OK . 2. Setup handset is highlighted. Press OK . 3. Scr oll to Reset settin[...]

42 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Base settings Ringer volume 1. Press Menu . Scroll to Settings menu and press OK . 2. Scroll to Setup base and press OK . 3. Ringer is highlighted. Press OK . 4. Ringer volume is highlighted. Press OK . 5. Scroll or to the volume level[...]

43 B ase settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Dial mode Y our BT Fr ees tyle 310 is pr e-set to T one (DTMF) dialing. If requir ed, you can change this setting to Pulse dialing. 1. Press Menu . Scroll to Settings menu and press OK . 2. Scroll to Setup base and press[...]

44 Base settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com PBX access If your switchboard r equires a pause af ter the access code f or an outside line, you can progr am your BT Fr ees tyle 310 to automatically enter the pause. All the numbers in your direct or y or entered into [...]

45 B ase settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com WARNING Y ou will lose entries stored in the phonebook, calls list and redial list. Ringer melody and volume will also return to default settings. 5. Enter the new 4 digit code you want and press OK . 6. Enter the new co[...]

46 Base settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Set the date and time 1. Press Menu . Scroll to Settings menu and press OK . 2. Scroll to Date/Time and press OK . 3. Enter the date using the format (DD/MM/YY) and press OK . 4. Enter the time using the format (HH/MM) an[...]

47 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Additional handset and bases Up to 5 handsets can be register ed and operated from a BT F reestyle 310 base. This allows you to hold internal calls even while another handset is making an external call. Each handset can be registered t[...]

48 Additional handsets and bases If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Select a base If your handset is registered t o more than one base, you can choose the base you want to use. 1. Press Menu . Scroll to Settings menu and press OK . 2. Setup handset is highlighted, press OK[...]

49 A dditional handsets and bases If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Internal calls If you have more than one handset registered t o your base, you can make internal calls and tr ansfer calls between handsets. Call another handset 1. Press Int . Display shows available han[...]

50 Additional handsets and bases If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 3. When the other handset answers press Conf to begin the 3-way confer ence call. Press Sw tch to talk to each caller separ ately . 4. Press to end the call.[...]

51 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Help Many common problems ar e caused by the telephone and power cables being incorrectly connected, or the power being switched off . Please check that your BT F reestyle 310 has been correctly set up, see page 6, bef ore contacting t[...]

52 Help If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com No display • The batteries may be flat, dead or incorrectly inser t ed. • Rechar ge or replace the batteries. icon flashes • Is the handset registered corr ectly to the base, see page 47. • Check that the mains power is co[...]

53 H elp If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Possible pr oblems with text messaging T ext messages cannot be sent and screen displays Message Sending F ailed • The base station power supply or telephone line cord might not be pr operly connected. Check that the base stati[...]

54 Help If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Fur ther help f or text queries on BT lines • BT R esidential customers – call 151, choose option 2, when prompted by the F ault Management Ser vice select option 2, ent er your phone number on the handset and wait to speak to[...]

55 H elp If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com If you are sending a message from a fix ed line phone and require a status r epor t Q 3 # Will allow a status r epor t to be sent back to you when you have sent a message to confirm delivery . Q 0 # at the star t of your text mes[...]

56 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Gener al inf ormation IMPORT ANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made f or access to emergency services. Replacing the handset batt eries Afte[...]

57 G eneral inf ormation If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com • If the keypad lock is switched on, it is possible to make calls to the emer gency number s (999/112). • Radio signal transmitted between the handset and base may cause interference to hearing aids. • It is[...]

58 General inf ormation If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com For mor e information please contact your local authority or the retailer where the pr oduct was purchased. Product disposal instruc tions f or business user s Business users should contact their suppliers and chec[...]

59 G eneral inf ormation If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com In the unlikely event of a def ect occurring, the helpdesk will issue a F ault Reference Authorisation (FRA) number and instructions for replacement or repair . Please note you will need the FRA number befor e ret[...]

Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s r espective s tandar d conditions of contract. Nothing in this publication forms any part of any contract. © British T elecommunications[...]