Castelle Office Direct OfficeDirect Storage Server manual

User ’ s Guide Pl ug-& -for get Net work S tor age Solu ti on[...]

III Copy right  2000 Castelle. All rights reserved. Of ficeDirect Storage Server User ’ s Guide 61-1202 -001 rev A. Castelle is a reg istered trademar k of Cas telle. Microsof t, W in dows, an d Outlook are regis tered trademarks of Micros oft, Inc.W indows 95/98/ 2000 and NT are regis tered trademarks of Micr osoft, Inc. Macinto sh is a regis[...]

IV FCC Statement: This device comp lies with the limits for a Class A digital device, pu rsuant to Part 15 of the FCC Rules . Operation is subject to the followin g two conditions: • This device may not caus e harmful inter ference. • This device mu st accept any interfere nce receiv ed, including interference that may cause undesired o peratio[...]

Contents About your Storage S erver _____ __________ _______ _____ 1 Storag e Server Featu res _____ ___________ ___________ ______ 2 Package Co ntents ____ ____________ ________ ______ ________ 2 What yo u’ll Need ____ ____________ ________ ______ ________ 3 Conn ections and Co mponents_________ _________ ___________ 3 Installa ti on and Setup _[...]

1 Chapter 1 About your Storage Server Castelle’ s OfficeDirect Storag e Server .100 is designed to offer the growing business a s implified, cost-effective way to outfit an existing small LAN with som e of the mor e valuable features of a lar g e enterprise network. Both W i ndow s an d M acin tos h us ers o n yo ur local ar ea ne tw ork w ill no[...]

2 S TORAGE S ERVER U SE R ’ S G UIDE S TORAGE S ERVER F EATURES P ACKAGE C ON TENT S The Of ficeDirect Storage Server package contains: • A Storage Server Unit. • Power Adapter • Categor y 5 UTP ne twork cable wit h RJ45 connector s. • CD-ROM containing PDF User Manual and the Storage Server Utility program for W indows 9 5/98 /NT4.0/2000[...]

W HAT YOU ’ LL N EED A BOUT YOUR S TOR AGE S ERVER 3 W HAT YOU ’ LL N EED Network • Ethernet Network emp loying 10 BaseT or 100Bas eTX. • TCP/IP ins talled and enabled . Supported Clien t Machines • PC using W indows 95/ 98/NT4.0 or W indows 2000. • Appl e Macintosh w ith AppleShare an d system 7.5 o r later . • Of f iceDirect Messagi[...]

4 S TORAGE S ERVER U SE R ’ S G UIDE LEDs There are six status LEDs on the front panel: Front Panel LEDs Reset Butto n (IP/Password) T o rese t, pre ss and hold until you he ar 1 beep , The passwor d will be cleared , and its IP Address se t to th e default value of 192.16 8.0.2, with a Netw ork Mask of 25 5. 25 5.255.0 Uplink But ton When c onne[...]

C ONNECTIONS AND C OMPONENTS A BOUT YOUR S TOR AGE S ERVER 5 Buzz er The buzzer pr ovides valuable feedback on the state of you r Storage Server . • 1 Beep when res et button or power switc h is p ressed. • 2 Beeps - repeated ev ery 5 seconds for 1 minute - when Storage Server , acting as a DHCP client, receives no DHCP Server r espon se to a D[...]

7 Chapter 2 Installation and Setup R EQ UIREM ENTS Y ou’l l need a 10 / 100 B ase T Ethe rne t netw ork wit h TCP/I P installed and enab led. S ETTING UP THE HARDWARE Connect Network Cable Use the RJ45 s ocket to connect the Stor age Server to your hu b. The Storage Server will auto-configure for 10 BaseT or 100B aseTX, and full or half duplex. C[...]

8 S TORAGE S ERVER U SE R ’ S G UIDE be ON. Then, duri ng the boot p rocess, the Ready , Alert and Disk Full LEDs will be ON. Once the boot pr ocess is finished, the Rea dy LED sh ou ld be ON an d th e Alert LED should be OFF . If the A lert LED s tays ON, there is a h ardware problem. Repeated beeps also indicate a failure to boot correctly . N [...]

S TORAG E S E RVER S ETUP U SING W INDOWS I NSTALLATI ON AN D S ETU P 9 2. T he Sto rage Server Setup Utility screen displays a lis t of all Storage Servers on the l eft; the s elected Storage Server ’ s informa tion is displayed on the righ t. (If no Storage Se rvers are listed, see T r oublesh ooting .) 3. Confirm that th e desired Storage Serv[...]

10 S TORAGE S ERVER U SE R ’ S G UIDE TCP/IP Tim e Z o n e Select yo ur time zo ne from the list. Date/Time En ter the loc al date (mm/ dd/yyyy fo rmat) and time. Obtain an IP Address automatically (DHCP Client) If yo u ha ve a DHCP or Bo ot P serve r on your L AN, you c an enable this settin g. Th e Storage Server will then obtain its IP Ad dres[...]

S TORAG E S E RVER S ETUP U SING M ACINTO SH I NSTALLATION AND S ETUP 11 Microsoft Networking Apple Networking 6. Click "OK" to save an d exit. The Storage Server is now operational, with the followin g limitations. • All W indow s users will be given " Gu est " access rights. This allows Printer usage, an d access to the publ[...]

12 S TORAGE S ERVER U SE R ’ S G UIDE compatible with the followin g brows e rs: • Netscape Navigato r 4.04/4.08 / 4.5 • Internet Explorer 4. 0/5.0 Conn ecting to the Sto rage Se rver Confir m that your system has a compatible IP Addres s and Network Mask (Subnet Mask). The Storage Ser v er's defa ult values are 192 .168.0.2 for the IP A[...]

S TORAG E S E RVER S ETUP U SING M ACINTO SH I NSTALLATION AND S ETUP 13 Main Menu 4. Select Network and configure each t ab, u sing the online help as neces s ary . 5. Macintosh users can now access the Storage S erver , provid ed they use the Gues t button on the Netw ork logi n, or login as admin . •A guest user has access to the public share.[...]

14 S TORAGE S ERVER U SE R ’ S G UIDE Sys tem Con figurati on>Prin ter Port S TORAGE S ERVER S ETUP WITH O FFI CE D IRECT M ESSAGING S ER VER .100 The Of ficeDirect Messaging Server .100, an in t egrated email and fax s erver a pplia nce for Microso ft Ou tlook, is a compani on pr oduct to the Of ficeDirect Storage Server .100. The Of ficeDire[...]

15 Chapter 3 Administration O VERVIEW The Storage Ser v er administrator controls Storag e Server usage by creating and managing access -defined Users , Groups, and Shares. N OTE : AppleShare do es not support “Read- only “ access; access is always “Read-W rite.” Users Each user i s identified by thei r User Nam e and Pa ssword . The Admini[...]

16 S TORAGE S ERVER U SE R ’ S G UIDE Rememb er: • A Share can be accessed by only 1 Group, but a Grou p can access many Shares. •T h e admi n us er , and all users in the ad mini strator g rou p, have Read/W rite access to all shares and f olders. •T h e guest u s er has Re ad/Wr it e access to the public share. Change this, and gr ant acc[...]

C ONNECTING TO THE S TO RAGE S ERVER A DM INISTR ATION 17 4. T his JavaS cript Support window may appear for a few moments bef ore th e Stora ge Server Setup screen is lau nched, and may either b e closed or allowed to s t ay open. JavaS cript Supp ort 5. T he Storage Server Setup screen, your administrative portal, allows you to select th e Storag[...]

18 S TORAGE S ERVER U SE R ’ S G UIDE Other Users 1. Start your w eb br owser . In the Addr es s box, en ter: HTTP://ip_address , where ip_address is the Storage Server ’ s IP Address (e.g. HTTP://192.168.0.2) . 2. When prom pted for the password, enter admin for the User Name . By default, there is no password for the admin user , but if you h[...]

C ONNECTING TO THE S TO RAGE S ERVER A DM INISTR ATION 19 • Micr osoft - Con figure Microsof t networking; set W orkgroup Name, Code Page (a lph abe t) an d WINS (W indows Internet Naming System). Syst em • General - Set the Storage Server name, date and time. • E -M ail - Configure t he Storage Ser v er to send E- Mail messages when there is[...]

20 S TORAGE S ERVER U SE R ’ S G UIDE Groups • V iew the current Groups, mod ify their access to Shares, and add or delete Users fro m any Group. • Create new G roups, or d elete existing Groups. Shar es • Create, delete and m odify Shares. A "Share" is a folder (directory) which Us ers can access. • Access rights are set by Gro[...]

M ANA GIN G S HARES , G RO UP S , AND U SERS A DM INISTR ATION 21 Spec ial Share s, Groups & Use rs The Storage Server has pre-d efined shares, group s and users that may n ot b e del et e d, al t ho ugh li mi ted m odif ica ti on s ma y be m ade . Shar es & F olders Groups User s HDD1 (Share n ame matches Drive Name) • Each di sk d rive [...]

22 S TORAGE S ERVER U SE R ’ S G UIDE Nest ed Sh ares The Storage Serv er allows a fo lder insid e a share to be a share. This allows "nes ting" of shar es to any depth . Remember , though: • In W indo ws' Ne t w o r k Ne i g hborh oo d , all shares are listed on the same level - the "nesting" is com pletel y invisible.[...]

C OMM ON A DM INISTR ATIVE T ASKS A DM INISTR ATION 23 C OMMO N A DMINISTRATIVE T ASK S T ask Proced ure Pr otect Server configura tion Assign a password to the Admin u ser . S el ect Users , t hen se lect t he Admi n user , and cl ick Modify . Crea te Users Users menu o ption. Cli ck New User . Edit User Details Users menu opt ion. Se le ct the de[...]

24 S TORAGE S ERVER U SE R ’ S G UIDE Backup dat a on the Server Use your ba ckup pro gram to back up any f old er . T o back up all files, users in the Ad ministrator group can backup the HDD1 fold er . Shutdo wn t he Server Use either o f the followi ng metho ds: 1. Press t he rear-m ounted po wer switch ONCE . 2. Use the System >Shut down m[...]

25 Chapter 4 Windows Client Setup O VERVIEW The Sto rage Serv er supp orts W i ndow s cli ents running W indow s 95/ 98/2000, W indows NT 4. 0 or 2000 Profess io nal Editio n. This chapter will help you check and configure TCP/IP settings and access to the Stor age Server ’ s storage. TCP/IP S etup 1. Open the Network contro l panel. ( Start Menu[...]

26 S TORAGE S ERVER U SE R ’ S G UIDE 2. If a line like t he one high li ghted ( TCP/IP -> Network card ) is not listed, then you need to inst all the TCP/IP by selecting Add> Proto col>Micr osoft> TCP/IP>OK . 3. W ith the TCP/IP entry highlighted , click on the Pr operties button to bring up the TCP/IP Pr operties wind ow . The IP[...]

O VERVIEW W INDOWS C LI ENT S ETUP 27 N OTE : If yo u have a router on your LAN, as k your networ k administrato r what values to u s e. If yo u have made any chan ges, restart yo ur PC. Net work Logo n T o use the Storage Server , you must log o n to the Network correctly: 1. Check your W indow l ogon by goi ng to t h e Network con trol pan e l. ([...]

28 S TORAGE S ERVER U SE R ’ S G UIDE Server may s till be used, but will be limited to guest access rights. By def ault, guest access allows read/write acces s to the "pub lic" share; the administr at or , however , may customize the gu es t access rights. Changing your S torage Server P assword Once the S torage Server Administr ator [...]

U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LI ENT S ETUP 29 U SING THE S TORAG E S E RVER ' S S TO RAGE T o use the Storage Server's storag e, you must "Map" a drive letter to each fo lder on the Storage Serv er folder which you wish to access. The "D rive" will then be available to all W indows programs [...]

30 S TORAGE S ERVER U SE R ’ S G UIDE 6. This drive will now be available in W indows Explorer , and from the File>Open or File>Save As dial og bo x in a ll W indows applicat ions. Rememb er : When you try to access a f o lder , you may be pro mpted for a pass word, as shown bel ow: Netw ork Resou rce Pass word Dialog Box If yo ur W indows [...]

U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LI ENT S ETUP 31 3. D oub l e-c l ick the St orag e Se rv er i con. A pri n ter icon shou ld be sh own. 4. Right -click t he pr i nter i con, and select Install. The Add Printer wizard will start. 5. Select the manufacturer an d printer matchi ng the printer connected to the Storage Server . [...]

33 Chapter 5 Macintosh Client Setup R EQ UIREM ENTS • Macinto s h OS V ersion 7 .5 or later , with AppleS hare. • The Administrator must create a valid User Name on the Storage Server for each Mac user . Otherwise, Mac users must always log in as “guest” to the Storag e Server TCP/IP Change s are r equi red only i f y ou pr eviously used a [...]

34 S TORAGE S ERVER U SE R ’ S G UIDE 5. I n th e Enter Network Password di alog bo x, enter your name and pass word. These must ma tch the values sto red on the Storage Server , or you will be denied access. If the Storage Server administ rator has not cr eated a us er n ame for you , click the Guest butto n. This will all ow access to the “pu[...]

35 Chapter 6 T roubleshooting W INDOWS Problem 1 : The Storage Ser ver Utility doesn 't list any Storage Servers. Recommendation 1: Ch e c k th e foll o win g : 1. The Storage Ser v er is properly inst all ed, LAN connection s are OK, power is ON. 2. If you r LAN has a rout er , confirm that your PC and the Storage Server are on th e s ame net[...]

36 S TORAGE S ERVER U SE R ’ S G UIDE 192.1 68 .0.2 54, with a Su bnet Mas k of 25 5.255.255.0. (The Storag e Server' s default IP Address is 1 92.168.0.2, with a Subnet Mask of 255.255.255. 0). Remember that each de vice needs a unique IP Address, and the same Subnet Mask. Problem 2 : Using the St orage Se rver Ut ility , the Storage Server[...]

W INDOWS T ROUBLESHOOTING 37 4. If you DO have a rout er , ch eck that your Gateway IP Address is set correctly . Ask your LAN admin i strator for the correct val ue. Problem 4 : When I click on the Stora ge Server icon in Networ k N eighbor- hood, I get prompted for a password. Recommendation 4: This can happen in the following situations : 1. The[...]

38 S TORAGE S ERVER U SE R ’ S G UIDE This can happen i f the amo unt of f r ee disk space is not suf ficient to spool (queue) the p rint job. Storage Usage can be check ed using the Stat us> Sto rage screen on the Administrator interface. If t his is the problem, you must delete some print jobs: 1. Usi ng the Administrator interface, select S[...]

M ACINTOSH T ROUBLESHOOTING 39 1. On the Storage Server's System>Printer screen , check the Printer Object T ype . If this is not cor rect, the Storage Server's printer will not be listed on the Macintosh. Check th e Printer's User Manual for this data, or contact the printer supplier . 2. On each Mac, check that the Printer Drive[...]