Citizen CL-S521 manual

U SER'S M ANUAL CL-S521 Thermal Label & Barcode Printer[...]

2 CONTENTS Befor e Oper ation Intr oduction -------------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUR OPEAN USERS ----------------------------- 4 GS MARK ST A TEMENT -------------------------------------------------------------- 4 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ----------------------[...]

3 ❚❚❚ Main Features ❚❚❚ <High-speed, high-quality printing> This print er can be used for high-speed high-qualit y printing thanks to it s thermal-transfer sy st em that uses a line thermal printhead t ogether with its 3 2 bit RISC CPU and its 'hist ory contr ol IC'. <Easy operation> • It is eas y to change the p[...]

4 COMPLIANCE S T A TEMENT F OR EUR OPEAN USER S CE marking sho ws conformit y t o the following crit eria and pr ovisions: Lo w V olt age Directiv e (2 00 6/9 5/EC, formerl y 7 3/2 3/EEC)/EN60 9 5 0-1 EMC Dir ective (2 00 4/1 0 8/EC, formerly 8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 0 2 4, EN6 1 000-3-2 & EN6 1 000-3-3 GS MARK S T A TEMENT This pr odu[...]

5 EMI COMPLIANCE S T A TEMENT F OR CANADIAN USER S This Class A digit al appar atus complies with Canadian ICES-00 3. This equipment gener at es and use s radio fr equency ener gy and if not inst alled and used properl y , that is, in strict accor dance with the manufactur er's instructions, may cause int erference t o r adio and t elevision r[...]

6 Impor t ant Safet y Instruc tions • R ead all of the se instructions and sav e them for lat er refer ence. • F ollo w all warnings and instructions marked on the pr oduct. • Unplug this product fr om the wall outle t before cleaning. Do not use liquid or aer osol cleaners. Use a damp cloth for cleaning. • Do not use this pr oduct near wat[...]

7 Notice • Before use, be sur e t o read this manual. And k eep it handy for refer ence when needed. • The cont ents of this manual ma y change without prior notice. • R epr oduction, transfer , or tr ansmission of the content s of this manual without prior consent is strictly prohibit ed. • We ar e not liable for an y damage resulting fr o[...]

8 Indicat es a situation which, if not observ ed and handled pr operly , could r esult in death or serious injury . Indicat es a situation which, if not observ ed and handled pr operly , could r esult in injury . S AFETY INS TR UCTIONS which must be stric tly observ ed ! Caution • To pre vent per sonal injur y or pr oper t y damage, the following[...]

9 • Prior t o oper ation, r ead the safet y instructions carefull y and observe them. • Do not dr op or put foreign ma t ter such a s clips and pins into the print er . This may cause pr oblems. • Be car eful when moving or carrying the print er . Dropping the print er ma y cause injury or propert y damage. • Make sur e if you open the t op[...]

1 Se tup 10 C onfirmation of Car t on Cont ents Not e: The empt y carton and packing ma terials should be st ored for futur e shipping of the print er . CD-R OM (User's Manual) Quick -start Guide Print er Media holder bar Media holder guide Head cleaner Te st label media P ow er cord CL-S521 , CL-S621 & CL-S 631 Th erm a l Tran sfe r Barco[...]

11 Setup Pa rt Names and F unc tions Fr ont V iew 3 1 2 4 1 T op cov er Is opened v er tically t o place or replace media. 2 Heat dischar ge vent It allow s warm air t o vent fr om the printer . Be sur e not to block it with media e tc. 3 Oper ation panel This is used t o make changes and adjustment s to the print er and its configur ation. 4 Media[...]

1 Se tup 12 8 7 9 10 11 5 6 Pa rt Name s and F unc tions 5 Media holder bar The media is support ed by the media holder bar when inst alled in the print er . 6 Media holder guide This guide is mov ed horizontall y to match the media size. The guide can be sliding it from the holder bar . 7 Mot or cov er It dischar ges the heat of the media feed mot[...]

13 Setup 12 15 14 17 -1 16 -1 14 -2 16 -2 13 Pa rt Name s and Functions = Thermal printhead This is the printhead. Av oid touching this with y our fingertips and leaving grea se or dir t on the printhead surface. ~ Plat en Int erlocked with the thermal printhead, it feeds media backw ards or forwar ds. ! Upper sensor ( ! - 1 ) and bot t om sensor ([...]

1 Se tup 14 Pa rt Name s and F unc tions Oper ation P anel 1 2 3 4 5 6 8 7 1 PO WER LED This is lit when the print er power is on. (gr een) 2 PRINT LED This is lit when the print er is able to print. (gr een) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashes when the print er is in an alarm or err or[...]

15 Setup Pa rt Name s and Functions 1 2 3 4 R ear V iew 1 Serial int erface (RS2 3 2C) This receiv es serial tr ansmission of dat a from a host comput er . 2 USB int erface This receiv es USB tr ansmission of dat a from a host comput er . 3 Po w er switch The is the pow er switch for the print er . 4 Po w er cor d inlet The connect or of the enclos[...]

1 Se tup 16 C onnec tion t o P o w er 1. Check that the po wer switch t o the printer is turned OFF . 2. C onnect the connect or of the pow er cor d to the pow er cord inlet on the print er . 3. Inser t the plug of the po wer cor d in the AC outle t. Caution Use an A C outlet that accept s a three-pr onged plug. Otherwise, static electricit y ma y [...]

17 Setup C onnec tion t o a C omput er This product ha s tw o int er face s that can be used to r eceive printing da ta: a serial port (RS2 3 2C) and a USB port (USB1.1). An optional int ernal Ethernet, an IEEE1 2 8 4 Par allel or W irele ss LAN por t can be added b y your dealer . W ith the e xception of a wir eless LAN connection, an int er face [...]

2 Print er Oper ation 18 Po w er ON/OFF T urning on the pow er 1. T urn on the pow er switch on the back of the printer . 2. The PO WER and PRINT LED are lit. T urning off the pow er 1. T urn off the pow er switch on the back of the printer . 2. The PO WER and PRINT LED go off. P ow er Switch P ow er Switch Oper ation P anel[...]

19 Print er Oper ation 1 PA USE ke y: T empor arily pauses printing • When this ke y is pushed once, the PRINT LED turns off and the print er t empor arily pauses. • When it is pushed during printing, the print er pauses aft er the label curr ently being print ed is issued. Pre ssing the ke y a second time rest arts printing and the r emaining [...]

2 Print er Oper ation 20 T able of Alarm and Error Indications 1 PO WER LED It lights up when print er pow er is turned on. (gr een) 2 PRINT LED This is lit when the print er is able to print. (green) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashes when the print er is in err or sta tus. (red) LED [...]

21 Print er Oper ation Set ting the Media Media Sizes The position of label and tag media is sensed b y either a tr anspar ent sensor or a r eflective sensor . Tr ansparent sensor: Det ects the gaps bet ween label media and no tches of t ag media R eflectiv e sensor: Det ects the black mark * Use a tr ansparent sensor for label media gaps and media[...]

2 Print er Oper ation 22 Media holder bar Media holder guide Lar g e blue-head o p en lev er 2. Fir stly , slide the t wo black plastic parts of the media holder a ssembly t ogether . Ensure corr ect alignment of the guide with the bar as it can only be inst alled in one direction. 3. Slide the r oll of media over the media bar . The media guide m [...]

23 Print er Oper ation 6. Set ting sensor positions. When using a tr ansparent sensor Mov e the bot tom sensor close t o the cent er of the width of the media, then align the upper sensor mark er and the bot t om sensor marker (whit e) using the mov able media guide. When using media that is 4 inche s wide, position the upper sensor and the bot tom[...]

2 Print er Oper ation 24 7. Align the media with the left fix ed media guide, align the right mov able media guide with the media width, and low er the sensor arm. 8. Low er and lock the head unit. Align it with the width of the media that ha s been set, then set the media width and media thickness adjustment dials. See “Chapt er 3 Printer Adjust[...]

25 Print er Oper ation Mode Se t tings Mode K ey oper ation HEX dump mode T urning power on while pushing the S T OP ke y . Self print mode T urning power on while pushing the FEED k ey . Menu set ting mode T urning power on while pushing the MODE/REPEA T ke y . HEX Dump Mode  When using label media T urn on printer po wer while pushing the ST O[...]

2 Print er Oper ation 26 Self print pattern Self Print Mode Pe r forming a self t est print is an eas y wa y t o check on the stat e of print er set ting and printing qualit y . Inst all the media as explained in “Inst alling the Media” and then oper at e the printer a s follow s. Media feed direction Setting the Media (P.21) Mode Set tings [...]

27 Print er Oper ation Menu Setup Mode If the print er pow er is turn on while the MODE/REPEA T k ey is pr essed, the print er enter s menu setup mode. In this mode, the print er’ s configur ation can be changed using the V uePrint Menu Sy st em. During menu set ting mode, the PRINT LED and CONDITION LED ar e on. Media must be inst alled in the p[...]

2 Print er Oper ation 28 Menu Set ting Flo w Chart The following is a flo w chart showing the CL -S5 2 1 V uePrint menu s yst em. 7 Dat amax ® Emulation YES Pre ss FEED key for 3 seconds NO NO NO YES YES NO NO SAVE SAVE SAVE SAVE SAVE SAVE YES YES / Select / Sa ve NO / Next It em / Change V alue Next Digit Exit t o previous men u NO EXIT EXIT EXIT[...]

2 Print er Oper ation 29 7 Zebr a ® Emulation YES Pre ss FEED key for 3 seconds NO NO NO YES YES NO NO SAVE SAVE SAVE SAVE SAVE SAVE YES YES / Select / Sa ve NO / Next It em / Change V alue Next Digit Exit t o previous men u NO EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT YES YES Change V alue Change V alue Change V alue NO NO YES NO YES • [...]

2 Print er Oper ation 30 Printing during sub menu set ting Printing during t op menu set ting Shown belo w is a sample menu output fr om the CL -S5 2 1 V uePrint menu sys t em. This particular ex ample is changing the print speed and print darkness then continues thr ough the remainder of the “Print Se tup” menu. The actual output fr om the pri[...]

31 Print er Oper ation Machine Information Model Number : CL-S521 Boot V ersion : X.X ROM V ersion : XXXXXXXX ROM Date (DD//MM//YY) : XX/XX/XX ROM Check Sum : XXXX Head Check : OK Print Counter : 0000.872 km Service Counter : 0000.872 km Cut Counter : 83 Sensor Monitor : 2.56 V Option Interface : None Current Menu Settings [Global Config Menu] Conf[...]

2 Print er Oper ation 32 Menu Set ting T able Global Config menu - allo ws y ou to switch be tw een 3 complet e ‘config sets’ cont ained within the printer . P age Se tup Menu - allow s you t o change set tings r elat ed to the media or print qualit y . Sy st em Setup Menu - allo ws y ou to change se t tings for the print er hardw are and basic[...]

33 Print er Oper ation Mode Set tings [Datamax ® Emulation] T op Menu Sub Menu Default Menu Remarks Emulation Select DM4 DMI Selects Dat aMax ® /Zebr a ® compatibilit y DM4 DMI: Dat aMax ® IClass DPP DM4: Dat aMax ® 4 00 like ZPI2 DPP: Dat aMax ® Prodigy Plus ® ZPI2: Zebr a ® Emulation Emulation Aut o On On Selects the det ection of Datamax[...]

2 Print er Oper ation 34 T op Menu Sub Menu Default Menu R emarks R S-2 3 2C St op bit 1 bit 1 bit Sets the st op bit of the serial int er face. 2 bits R S-2 3 2C X -ON Y es Y e s Selects the X -ON flow contr ol of the serial No int er face. IEEE1 2 8 4 ON ON Enable or disables the 'enhanced' fea tures of OFF the IEEE1 28 4 par allel int [...]

35 Print er Oper ation 7 Zebr a ® Emulation T op Menu Sub Menu Default Menu Remarks Global – Config Set 1 Config Set 1 Sets the Config Se t. configur ation Config Set 2 Config Set 3 P age Se tup Print Speed 4 IPS 2 to 6 IPS Printing speed set ting (2 t o 4 IPS with optional peeler .) Print Darkness 1 0 00 t o 3 0 Print darkness set ting (printhe[...]

2 Print er Oper ation 36 T op Menu Sub Menu Default Menu R emarks Aft er Print AutoConfigur e On On Optional auto configur e Off On .... Auto configure effective. If a peeler unit or aut o-cut ter is installed, each mode is aut omatically set r egardless of the “function select” set ting. Off ... Auto configur e ineffective. When a peeler unit [...]

37 Print er Oper ation Mode Set tings [Zebr a ® Emulation] T op Menu Sub Menu Default Menu Remarks W eb Monit or* Auto Auto Selecting the w eb monitor function. On Off USB Device Cla ss Print er Print er Select s the USB device class. VCOM USB VCOM Pro tocol Aut o Aut o Selects the pr otocol (flo w control) when DT R oper ating USB VCOM. X -ON * D[...]

2 Print er Oper ation 38 Emulation Aut o Det ec t: Cr oss-Emulation TM A differ ent emulation will be det ected when the Emula tion Auto De tect of the Sy st em Setup is set t o On or Full Aut o. (Det ects Zebr a ® when Dat amax ® is select ed, and Datamax ® when Zebr a ® is select ed.)  If the “Emulation Aut o Det ect” is set t o “On?[...]

39 Print er Adjustment s 3 Sensor Adjustment s The sensing le vel of both the tr anspar ent (see thru) and reflective sensor s is adjust ed separ atel y and independently . F irstly , the sensor t ype must be select ed either using the V uePrint menu sy stem or the Sensor Me thod Selection shown belo w . Then the adjustment and calibr ation of the [...]

3 Print er Adjustment s 40 Adjusting the T ranspar ent sensor 1. Push the lar ge blue-head open lev er to open the head unit and sensor arm, then r eturn only the sensor arm to it s original position. Align the upper sensor mark er and the bot t om sensor marker (whit e) using the mo vable media guide. Upper sensor Bot t om sensor Mov able media gu[...]

41 Print er Adjustment s Adjusting the R eflec tiv e sensor 1. Open the printhead and the sensor arm, then align the position of the sensor mark er of the bot t om sensor is at the cent er of the black mark on the media. Black mark Media Bot t om sensor Reflectiv e sensor marker Black mark Black mark Label Liner media Bot t om sensor 4. If the P A [...]

3 Print er Adjustment s 42 Media Thickne ss Adjustment It ma y be necessary t o adjust the printer accor ding to the thickne ss of the media being used. This can be done easil y b y rot ating the media adjustment dial t o impro ve the print qualit y . •P oor print qualit y across the comple te print out means wr ongly set media thickness. See thi[...]

43 Print er Adjustment s Media W idth A djustment Caution When using narro w media, be sure t o MAKE this adjustment. (If y ou do not, the head ma y be damaged b y jamming, etc.) 9 Media width adjustment dial The head pr essur e varies accor ding t o the width of the media being print ed. The head pre ssure balance must be adjust ed accor ding to m[...]

3 Print er Adjustment s 44 Cleaning W ipe off any for eign mat t er such as media dust, dirt and adhesiv e substances built up ar ound the printhead with the head cleaning pen (head cleaner) pr ovided, and use a soft cloth soak ed in eth yl alcohol for the platen e tc. It is particularly import ant to clean the thermal printhead aft er printing on [...]

45 4 Tr oubleshooting Indication The LED do not light up when printer po wer is connected. P aper is feeding, but nothing is print ed. The printer is no t printing neatly . Correctiv e action 1) Insert the plug of the pow er cord correctl y in the electric outlet. 2) Insert the connector of the po wer cord corr ectly int o the power inlet of the pr[...]

4 Tr oubleshooting 46 Indication The print er is not printing neatly . The printing position changes. Check 3) Is the thermal printhead dirt y? Is a label stuck t o the head. 4) Is the thermal printhead in the correct position for the media that is used? 5) Is the print er’ s head pre ssure balance correct for the width of the media that is used?[...]

47 Appendix e s Specifications It em Description Printing Printing method Dir ect thermal Re solution Main scanning line densit y: 2 0 3 dots/inch (8 dots/mm) Sub- scanning line densit y: 2 0 3 dots/inch (8 dots/mm) Head 8 6 4 dots (effectiv e dots: 8 3 2 dots) Max. print width 1 0 4 mm 4.1 inch Max. print length 8 1 2.8 mm 3 2 inch Print densit y [...]

Appendix e s 48 Specifications It em Description Bar code One-dimension • Code 1 1 • Int erleaved 2 of 5 • Code 3 9 • EAN-8 • UPC-E • Code 9 3 (for Zebr a ® emulation) • Code 1 2 8 • EAN-1 3 • Industrial 2 of 5 • Standar d 2 of 5 • ANSI COD ABAR • L OGMARS • MSI • Ple ssey • UPC/EAN Ext ensions • UPC-A • POSTNET ?[...]

49 Appendix es Specifications It em Description Po w er (standards) 1 00V ver sion 1 00V , 5 0/6 0Hz (Japan) 12 0V (-1 0%+6%), 2.5A, 60Hz (U.S.A., Canada) UL6 09 5 0-1, CS A No. 9 5 0, FCC Part 1 5 Subpart B (Class A) 22 0V ver sion 2 2 0V -2 4 0V (-1 0%+6%), 1.2A, 5 0/60Hz (Eur ope) EN6 09 50-1, EN5 5 0 2 2 (Class A), EN5 50 2 4, EN6 1 000-3-2, EN[...]

Appendix e s 50 Int erfaces This print er is connected t o a comput er and prints according t o commands sent fr om the comput er . Ther e are thr ee type s of computer int erfaces, and these ar e connected t o device s suited t o each t ype of int er face. The print er can also be connect ed to a comput er b y the optional Ethernet and wir eless L[...]

51 Appendix es X ON/X OFF Prot ocol R equir ements t o output X -ON code • Communication is possible when the po wer is on. • When the r eceive buffer ha s less than 1 2 8 b yte a vailable, X OFF code is output, then the r eceive buffer has at lea st 1 0 2 4 byt es a vailable. R equir ements t o output the X -OFF code • When the receiv e buff[...]

Appendix e s 52 USB Int erface Specifications Standar ds Complies with Univ ersal Serial Bus Specification Tr ansmission speed Compatible with 1 2Mbps (full speed) tr ansmission R eceiv e buffer 1 6kB Connector DUSB DUSB-BRA4 2- T1 1(DDK) Pin No. Signal code Signal F unction 1V BUS USB pow er USB power (+5V) 2D + Signal line + + signal line 3D – [...]

53 Appendix es Pa r allel Int erface (Option) Specifications Tr ansmission mode 8-bit parallel da ta R eceiv e buffer size 1 6kB Tr ansmission modes C ompatible mode It is an as ynchronous forwar d direction of the b yte width (from host t o print er) channel, and the interface line of the dat a is opera ted in accor dance with signal line definiti[...]

Appendix e s 54 Int erfaces C ompatible timing specifica tion [When po wer is on] (T ime it goes off -line) [While r eceiving data] No te: Busy rises when *Str obe signal starts, and da ta is latched with *Str obe signal st ar ts. Data0-7 *Strobe BUSY 0.5 µ s 0.5 µ s 0.5 µ s Reset BUSY *ACK SELECT PowerOn Error Change in the status of a signal l[...]

55 Appendix es Int erfaces R ela tion of the timing of the BUS Y signal and the *ACK signal [Cent er – A CK] [While r eceiving INIT signal] No te: If the *Init signal does not ha ve width of 1 0 t o 1 5 µ sec or mor e, it cannot act as an Init signal. If it is lo wer , the *Init signal is ignored. BU SY starts up when the *Init signal is per cei[...]

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JM74979-10F PMC-1011 363 V an Ness W ay , Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 http://www .citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8P A Germany United Kingdom T el: +49 (0) 711 3906 400 T el: +44 (0) 20 8893 1900 Fax: +49 (0) 711 390[...]