DKS 1820 manual

Owner’s Manual 1820 Telephone Intercom System with Call Down DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1820-065 REV B, 2/06 Copyright 2005 DoorKing, Inc. All rights reserved.[...]

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Use this manual with the following models only . Model 1820 Telephone Interco m System s with circuit board 1885-010, Rev A or higher. DoorKing, Inc. reserves t he right to make chang es in the products described in thi s manual without notice and without obligation of DoorKing, In c. to notify any persons of any such revisions or changes. Addition[...]

Table of Contents Preface FCC (US) Notices .....................................................................................................................................................6 DOC (Canada) Notices ........................................................................................................... ...........................[...]

3.5 Do Not Disturb Feat ure / Commands 3.5.1 Do Not Disturb Feature On / Off S ystem Wide ........................................................................38 3.5.2 Set 1-Time Do Not Disturb Timer for Residents ....................................................................... 38 3.5.3 Schedule Do Not Disturb On / Off ...................[...]

FCC - UNITED STATES This equipment complies with Part 68 of the FCC rules an d the requirements adopted by the ACTA. On the BOTTOM of this equipment is a label that cont ai ns, among other informatio n, a product identifier in the format US: AAAEQ##TXXXX. If reque sted, thi s number must be provided to the telephone company. This equipment use s th[...]

DOC – CANADA CUSTOMER INF ORMATION This product meets the a pplicable Industry Canada Te chnical Specifications. T his is confirmed by the registration number. The abbreviation, IC, before th e registration num ber sign ifies that regi stration was performed ba sed on a Declaration of Confo rmi ty indicating that Industry Canada t echnical specif[...]

General Information • Prior to beginning the in stallation of the teleph one entry system, we suggest that you become familiar with the instruction s, illustrations, and wiring guidelines in t his manual. This will help insure that you installation is perform ed i n an efficient and professio nal man ner. • The proper installation of the teleph[...]

Section 1 - Inst allation 1.1 General Information The DoorKing Model 182 0 telephone intercom syst em provides communicati on to, and control of, a door (or gate) for up to 120 0 users without the need f or a dedicate d Central Office (C.O.) pho ne line. This eliminates monthly line cha rges and equipment lease payments to the tele phone company. T[...]

1.1.1 Main and Auxiliary Cabinets DOORKING, IN C., INGLEWOOD, CA 9030 1 Title: Date: Rev. Dwg. No. A Main Cabinet / Auxilia ry Cabinet - Lar ge P/N 1820 -080 / 1820- 081 M1820-06 5-1 4/05 33.0 11.25 35.25 35.0 13.25 2.5 2.25 13.0 10.5 5.125 7.875 3.0 5.125 1.0 R .875 KO 2-places Page 10 1820-065-B-2-06[...]

1.1.2 Garden Style Cabinet DOORKING, INC., INGLE WOOD, CA 90301 Title: Date: Rev. Dwg. No. A Garden Style Cabinet P/N 1816-082, 1820-082, 1820 -0 83 M1820-065-2 9/04 19.0 11.25 21.25 21.0 13.25 2.5 2.25 13.0 10.5 5.125 7.875 3.0 5.12 5 1.0 R .875 KO 2-places 1820-065-B-2-06 Page 11[...]

1.2 RJ71C Phone Block Installation The RJ71C wiring configuration is not recognized by all teleph one companies. For Bell Canada, which has jurisdi ction for Ontario and Queb ec, refer to CA-79X jack for inte rconnect to the 1820 system. For BC Tel, which has jurisdict ion in Br itish Columbia, refer to BC Tel CRTC Spec 182 B5. 1. Place the order f[...]

1 2 3 4 5 6 7 8 9 10 11 12 To Line Interface or Relay Board Incoming Central Office Phone Lines - 12 Max Outgoing Phone Lines to Apa rtmen ts Line 1 TIP - Pin 1 Line 1 RI NG - Pin 2 Line 2 TIP - Pin 3 Line 2 RI NG - Pin 4 Line 3 TIP - Pin 5 Line 3 RI NG - Pin 6 Line 4 TIP - Pin 7 Line 4 RI NG - Pin 8 Line 5 TIP - Pin 9 Line 5 RING - Pin 10 Line 6 T[...]

1.3 Cabinet, Relay and Component Identification The Large Main Control Cabinet houses the main processor co ntrol board and up to 9 line interface boards. The Garden Style Main Control Cabin et houses the main pro cessor control board a nd up to 4 line interface board s. Large Auxiliary Cabinets can hold up to 12 line interface board s and a power [...]

DOORKING, IN C., INGLEWOOD, CA 9030 1 Title: Date: Rev. Dwg. No. A Main Cabinet / Auxilia ry Cabinet - Lar ge Board Layou t M1820-06 5-3 4/05 0000-0011 0024-0035 0012-0023 Relay 02 01 00 Board Address 08 07 06 Board Address 05 04 03 0036-004 7 0096-010 7 0084-009 5 0072-008 3 0060-007 1 0048-005 9 Relay 20 19 18 Board Address 17 16 15 0180-019 1 02[...]

1.3.3 Line Interface Boards Each Line Interface Board has 12 relays on it that are referred to as relays 00 through 11. O ne line interface board is required for every 12 phone lines th at the system interfaces with. These relays are identified to the main proce ssor as a four digit relay numb er beginning with 0000 and increasing sequentially up t[...]

Board # Board Address 1 st Relay Last Relay Board # Board Address 1 st Relay Last Relay 0 00 0000 0011 51 51 0612 0623 1 01 0012 0023 52 52 0624 0635 2 02 0024 0035 53 53 0636 0647 3 03 1136 0047 54 54 0648 0659 4 04 0048 0059 55 55 0660 0671 5 05 0060 0071 56 56 0672 0683 6 06 0072 0083 57 57 0684 0695 7 07 0084 0095 58 58 0696 0707 8 08 0096 0107[...]

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Section 2 - Wiring Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelin es in this manual. This will help i nsure that you installation is performed in an efficien t and prof essional manner. This telephone e ntry system contains a number of stat ic s[...]

2.1 Wiring Detail – Garden Style Cabinet DOORKING, INC., INGLEW OOD, CA 90301 Title: Date: Rev. Dwg. No . A Garden Style Cabinet Wiring Deta il M1820-065-5 4/05 1820 Telephone Intercom System Wiring Detail - Garden Style Control Cabinet 17 21 15 14 13 20 19 18 11 12 16 23 24 22 INCOMING C.O. PHN LINES 4 3 1 2 C.O. PHN 16 VAC PWR INPUT Lobby Panel[...]

2.2 Wiring Detail – Large Main Cabinet DOORKING, I NC., INGLEWOOD, CA 90301 Date: Dwg. No. 1820 Tele phone Interc om Syst em Wiring Deta il Rev. Title: 4/05 A M1820-06 5-6 17 21 15 14 13 20 19 18 11 12 16 23 24 22 1820 Telephone Inter com System Wiring Detail - Large Control Cabinet C.O. PHN 16 VAC PWR INPUT INCOMING C.O. PHN LINES 7 8 3 Resident[...]

2.2.1 Wiring Detail – Auxiliary Cabinets 16 VAC PWR INPUT 1820 Telephone Inter com System Wiring Detail - Auxiliary Cabinets 1 2 2 3 3 To additiona l Line Int erface Boards From Precedi ng Line Int erface Boards 4 4 Power Suppl y Board can power up to 21 a dditional Li ne Interface B oards. The pow er supply bo ard is only need if over 21 Lin e I[...]

2.3 Powered RJ-71C Wiring For the Call Down fe ature and programming from a re sident telephone to function in this system, the resident must have an active Central Office (C.O .) phone line. The C.O. p hone line provides the power for these features to oper ate. If a resident does not hav e an active C.O. phone li ne, then a special POWERED RJ-71C[...]

DOORKING, INC., INGL EWOOD, CA 90301 Date: Dwg. No. 1820 Telephone Inter com System Wiring Detail f or Powered RJ-71C / Dual Boards Rev. Title: 4/05 A M1820-06 5-8 17 21 15 14 13 20 19 18 11 12 16 23 24 22 1820 Telephone Inter com System Wiring Detail - Powered RJ-71C / Dual In terface Board s C.O. PHN 16 VAC PWR INPUT INCOMING C.O. PHN LINES 7 8 3[...]

DOORKING, INC., INGL EWOOD, CA 90301 Date: Dwg. No. 1820 Telephone Inter com System Wiring Det ail for Dual RJ-71C Opti on Rev. Title: 4/05 A M1820-06 5-9 17 21 15 14 13 20 19 18 11 12 16 23 24 22 1820 Telephone Inter com System Wiring Detail - Dual RJ-71C Option C.O. PHN 16 VAC PWR INPUT 7 8 3 1 2 5 Lobby Pane l 4 3 1 2 2 Earth Ground . 3 Optional[...]

2.4 Circuit Board Connector Locations Master Code Switch RJ45 Jacks Use with 1884 (Call Down) Line Interface Boards 1820 Systems Only 10-Pin Ribbon Connector Use with 1882 and 1 982 (Standard) Relay Boards 1816 Systems on ly Terminals 1-10 Decoder Board Connection 1816 Systems only Main Terminals 11-24 Page 26 1820-065-B-2-06[...]

2.5 Main Circuit Board Terminal Description Terminal Description 1 2 3 4 5 6 7 8 9 10 Decoder Board Connection. Decoder boa rds are required with 1816 s ystems that use more than 5 relay boards. 11 Postal Sw itch – A switch closure across termi nals 11 and 24 will cause the re lay on the 1885 board to activate for its programmed strike time. 12 D[...]

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Section 3 – Programming 3.1 System Set Up The system has default settings for most programm ing functions. When installing a new system , there is some set up programming required which w ill format the system to meet the operational requirements of the installation. Once the system is set up, there are also operational pro gramming steps for the[...]

Page 30 1820-065-B-2-06 3.1.3 Last Available Relay The 1820 is capable of worki ng with up to 1200 telephones, i.e. it can sele ct one of up to 1200 system relays that are numbered 00 00 through 1199. You must prog ram into the system the last relay number that is available. Determine how m any relay boards are connect e d to the system, then using[...]

3.1.4 Setting the System Time Clock This programming sequen ce sets the internal time cl ock in the 1820 syste m. (Note – if you only want to set the time, you can stop after step 4). Factory Default = (Not Programmed) 1. Take the doorman telephone off hook. 2. Press *33 and enter the four-digit MASTER CODE _ _ _ _ (beep). 3. Enter the hour and m[...]

3.1.7 Number of Rings / Ring Type This programming seque nce sets up the 1820 syste m for: 1) the number of rings allowed before the system automatically hangs up if the call is not an swered, 2) a single or do uble ring (when set fo r double ring, the first ring will be a single ring). A two digit num ber will be entered to set up these operating [...]

3.2 Directory Codes The four digit directory cod e is the number that is en tered on the doorman/con cierge or on the lobby telephone keypad to co mmunicate with a p articular tenant in the building. The dire ctory codes sta rt at 0000 and increase sequentially up to the maximum number of rela ys being used in the system. For example, if 100 reside[...]

3.2.2 Turning Programmable Directory Codes On / Off The programmable directo ry codes can be turned "O N" or "OFF" after they have been programmed. It will be necessary to turn this f eature off if any trouble sh ooting of the system is ever required. Turning the program mable directory code feature off does not cause the system[...]

3.3 Dedicated Phone Line Access An optional dedicated central office (C. O.) phone can be co nnected to the 182 0 system. Connecting a C.O. line to the sy stem provides additional func ti ons available to the doorman/conci erge and the lobby panel can be programmed to dial an outside li ne under certain circumstance s. It also allows remote program[...]

3.3.3 Erase Preprogrammed Phone Number This sequence allows you to erase indivi dual prep rogrammed phone numbers. Factory Default = (Not Programmed) 1. Take the doorman telephone off hook. 2. Press *11 and enter the four-digit MASTER CODE _ _ _ _ (beep). 3. Enter the four-digit directo ry code of t he number to be erased (4000-999 9) _ _ _ _ then [...]

3.4 Entry Codes Entry codes are a fo ur digit number (preceded by #) than can be entered on the Doorma n or lobby telephone keypad to gain access through the d oor or gate. When a programmed entry code is entered on the Doorman or lob by telephone keypad, the relay o n the 1820 control p anel will activate for the programmed stri ke time. The maxim[...]

3.5 Do Not Disturb Features / Commands The Do Not Disturb feature provides ti me zones t hat prevents cal ls from the lobby panel to ring up to a resident. 3.5.1 Do Not Disturb Feature On / Off – System Wide This determines if the system will allow the do not dist urb features to be active , or prohibits the do not disturb features from functioni[...]

3.5.3 Scheduled Do Not Disturb On / Off This programming seq uence is used by the door man or system administrator to turn the preprogrammed do not disturb schedule on or off. The resident can also turn this schedul e on or off from the apartment using resident command s. Note: If programmable directo ry codes are use d, enter the directory code nu[...]

3.6 Call Forwarding Features / Commands The Call Forwarding feature provide s options that can forward lobby panel calls for a resident to a forwarding number. The re are several options available on ho w a call is forwarded and system administrators should review all these o ptions. 3.6.1 Set Up for Call Forwarding - System Wide This determines ho[...]

3.6.3 Program Call Forward Numbers This programming sequ ence is used by the doo rman or system ad ministrator to program call f orward numbers for residents. If o ption 2 was selected in 3. 6.1, then the a rea code will be che cked to see if it is allowable or not. If not allowed, the system will ri ng the resident’s phone. The resi dent can als[...]

3.6.5 Program Call Forward Allowed Area Codes This programming sequen ce is used by the doorman or system administrator to limit which area codes can be calle d when option 2 is se lected in 3.6.1. This is a feature to prevent toll charges being incurred on calls forwarded throug h the phone line c onnected dire ctly to the 1820 control panel. If a[...]

3.7 Virtual Doorman The virtual doorman is an indepen dent system that provides communication from the lobby area to a company that provides doorman services. The virt ual doorman service is completely separate from the 1820 system and does not utilize the 182 0 lobby panel or any communication circuits prov ided by the 1820 system. When virtual do[...]

3.8 Call-Down Features / Commands The call-down feature in the 1820 allows resident’s to contact the doorma n / concierge directly from their apartment phone with out having to dial a 7-digi t pho ne number. It also p rovides residents with various programming options that they can control directly from their apartment. There are two modes of ope[...]

3.8.3 Set Direct Connect Disable Timer If Doorman disable is allowed and the disable timer i s On (see 3.8.2), then this programmi ng step will set the amount of time for the disable timer. When the timer expires, Direct Co nnect is restored. The disable timer can be set from 1 (01 ) to 99 (99 ) minute s. Factory Default = 30 (30 minutes ) 1. Take [...]

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SECTION 4 – OPERA TING INSTRUCTIONS 4.1 Administrator and Doorman Commands & Functions These commands are used by the System Administra tor, Doorman, Concierge or Security De sk to access various features of the 182 0 system. 4.1.1 Lobby Panel On / Off This programming seque nce is used by the doorman or system administrator to turn the lobby[...]

4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location A dedicated C.O. phone line must be con nected to the 1820 control panel for this feature to be operable. This feature allows managers to place a call to the Doorman or lobby panel from an off site location. To call the doorman phone: 1. Call the phone number of the C.O. line attach[...]

4.1.8 Turn Direct Connect On / Off This command allow s the Doorman to disable the res ident direct c onnect call down fe ature. When disabled, this feature is eit her timer based o r ca n be toggled On or Off by the Doorman depe nding on the programming in 3.8.2. Whe n di rect connect is disa bled, the system will function in “Call Back” mode.[...]

4.2 Technician Commands The following commands should be used by trained technician s only and are designed for trouble shooting purposes. 4.2.1 Reset Main Control Board This programming seque nce will reset the 1885 main c ontrol board to the factory default values. This function will take about 5 minutes to co mplete. 1. Take the doorman telephon[...]

4.2.2 Reset Main Control Board Resident Programming This programming sequence will re set the programming specifi c to each resident to the 1885 main control board factory default values . This function will take about 5 minutes to complete. The power LED on the main control board will flash during th e process. The LED be comes steady ON when comp[...]

4.2.3 Set Touch-Tone Detect Time This sets the time that the Line Interface Board w ill “listen” for the touch-tone numbers programmed in 3.8.4 and 3.8.5 after the re sident takes their phone “off-hook. ” The Line Interface Boa rd has one tone decoder which is shared between the 12 residents conne cted to the board. After the timer expires,[...]

Appendix You can use these table s to help organize some of the programmed fe atures of the 1816 system. Make copies of the table on the next page to help organize resid en t information. Make copies of the RJ71C Forms a s they will be needed when installing the se phone blocks. RJ71C forms are available in electronic format on our tech su pport we[...]

Page 54 1820-065-B-2-06 Name Apt Phone # Syst em Relay # (Dir Code) Programmed Dir Code DND Schedule Call Fwd # Entry Code[...]

1820-065-B-2-06 Page 55 Name Apt Phone # Syst em Relay # (Dir Code) Programmed Dir Code DND Schedule Call Fwd # Entry Code[...]

Page 56 1820-065-B-2-06 RJ71C / Relay Board Identification Model 1820 Main Garden Style (Small) Cabinet RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay Number 1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 19,20 / 45,46 09 2[...]

1820-065-B-2-06 Page 57 RJ71C / Relay Board Identification Model 1820 Garden Style (Small) Aux Cabinet Cabinet No. ______ RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay Number RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay Number 1,2 / 27,28 00 1,2 / 27,28 00 3,4 / 29,30 01 3,4 / 29,30 01 [...]

RJ71C / Relay Board Identification Model 1820 Main (Large) Cabinet RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Relay Number Dir Code 1,2 / 27,28 00 3,4 / 29,30 01 5,6 / 31,32 02 7,8 / 33,34 03 Page 58 1820-065-B-2-06 9,10 / 35,36 04 11,12 / 37,38 05 13,14 / 39,40 06 15,16 / 41,42 07 17,18 / 43,44 08 2 19,20 / 45,46 09 21,22 / 47,4[...]

1820-065-B-2-06 Page 59 RJ71C / Relay Board Identification Model 1820 (Large) Auxiliary Cabinet Cabinet No. ______ RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay Number RJ71C Board # Phone Number RJ71C Pins Input/Output Apt Number Dir Code Relay Number 1,2 / 27,28 00 1,2 / 27,28 00 3,4 / 29,30 01 3,4 / 29,30 01 5,6 / 3[...]

Resident Instructions Your building has been equipped with a Door King Telephone Intercom System that will provide communication for your guest from th e lobby door to your home by use of the telephones in your home. If you have any questions regarding the use or operation of this system, please see your system administrator (building manager / HOA[...]

Resident Advanced Programming Instructions Call Waiting On / Off The DoorKing system has a built-in call waiting feature ( see Call Waiting on first page of Resident Instructions ) that you can control in conjunction with the telephone company call waiting service. During normal telephone conversations, you ca n enter *70 on your telephone to disab[...]

Do Not Disturb Timer The do-not-disturb timer will prevent calls from the lobby or concierge to your telephone for a specified period of time. This is a “one-time” timer that you set for a specific period of time. Once the time runs out (or you turn the timer off), the timer is reset to 0 an d calls are allowed. 1. From your telephone press *8 [...]

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