Gems 570 manual

i i November 2001 Messenger 570 Remote Monitoring System USER’S GUIDE It’s never been so easy, fast, or inexpensive to monitor remote sites[...]

ii Dancer Communications, Inc. Congratulations on your acquisition of the Messenger 570 Remote Monitoring System. Installation and operation of the Messenger 570 system have been designed so that you can easily, effortlessly realize the remote possibilities placed at your fingertips by this state-of-the-art telemetry unit. This User’s Guide outli[...]

iii iii Table of Contents Installation ................................................................................................................... .................. 1 A “home” for your Messenger 570 ................................................................................................ ........ 1 Connecting a Phone Line ......[...]

iv Dancer Communications, Inc.  Security Report ................................................................................................................ ............................13 Alarm Handling ................................................................................................................. .......... 14  Alarm Di[...]

v v  Help with the INP comm and ...................................................................................................... ................. 33  Input Status Report ............................................................................................................ .......................... 33  Input Operation Paramete[...]

1 www.remotepossibilities.com Installation This section describes the procedure fo r installing the Messenger 570 system. It includes details on how to mount the unit in a suitable location, connect it to a phone line and power source; and attach sensor s or instrumentation to it to meet your specific monitoring, alarm, and control needs. Serial Po[...]

2 Dancer Communications, Inc.  Standard Phone Lines For your convenience, the Messenger 570 has a dual phone jack. Pl ug a telephone line into one of the Messenger 570’s phone jacks. You can attach a standard tel ephone into the other jack. It is recom mended t hat you use this standard telephone to check the phone line for dial tone and the a[...]

3 www.remotepossibilities.com  Enabling the Backup Battery Attach the shorting clip (included with the unit) between the “BATT OUT” and “DC IN” terminals. If the shorting clip is lost, a short length of wire can be used. Once enabled, the battery will require up to 24 hours to fully charge.  Disabling the Backup Battery To disable the[...]

4 Dancer Communications, Inc.  Input Wiring Inputs should be wired with 14 t o 20 gauge wire. Twiste d pair cabl e is recomm ended for runs in excess of 20 feet. Input devices requi ring 12 VDC can be powered from the Messenger 570’s 12 VDC auxiliary output terminal. When wiring the inputs, keep in m ind that they share a com mon ground and th[...]

5 www.remotepossibilities.com Attach your dry contact sensor t o the input screw term inals. Use the INP S comm and to configure the input for a dry-contact sensor (refer to the Com mand Reference secti on). TTL Logic Flip to OFF the shunt resistor DIP swi tch for the input you want to modify and fl ip to OFF the pull-up resist or DIP switch. Attac[...]

6 Dancer Communications, Inc.  Sw itched AC Outlet You can also plug equipm ent (seven amp m aximum load ) into the “Switched AC” power o utlet located on the side of the unit (110 VAC uni ts only). This swit ched outlet works in uni son with the output 1 rela y on the front panel.[...]

7 www.remotepossibilities.com Communications This section describes the procedure for establishing communication with a Messenger 570 system. It includes details on how to use the RS-232 port for local or satellite communication, a phone line for data, voice, pager and fax communication, and how to put data into the web. Using a Phone Line Data, vo[...]

8 Dancer Communications, Inc. The voice mode of the Messenger 570 system utiliz es a built-in voice enunciator that responds to commands entered from any standard push-butt on tone-dialing tel ephone. You enter command codes from the telephone keypad and response messages are spoken in English. Voice Mode commands consist of a three-letter code fol[...]

9 www.remotepossibilities.com Establishing Communication Once you’ve defined a connection to your M essenger 570, establishing com municat ions with it is as si mple as clicking on an ic on. Start HyperTerm inal by clicki ng Start , Programs , Accessories and Hyperterminal . Look for the Messenger 570 connection that you' ve created and clic[...]

10 Dancer Communications, Inc. Commissioning Checklist The commissioning process tailors the Messenger 570 system to your unique remote monitoring application. This section outlines the m inimal comm issioning tasks required for many applications. Complete details relating to the com mands mentioned in this section are discuss ed in further detail [...]

11 www.remotepossibilities.com  Configuring the Alarm Dialer The Messenger 570 system continually m onitors all inputs for al arm set-points t hat have been violated. If a set- point has been exceeded for a designa ted period of response time, the Me ssenger 570 system recognizes this as the existence of an alarm condition. It will send the mess[...]

12 Dancer Communications, Inc. Operation Reports The Messenger 570 generates a variety of conci se text reports . Each report is updat ed just prior to generation and i s time-stamped. An auto-report featur e, when enabled, produces an i nput report at the beginning of each communications session without the need to enter a pass code. Reports can b[...]

13 www.remotepossibilities.com  Alarm Report To get a report of all alarm s, including those that have not yet been acknowledged, type ALM R at the comm and prompt. COMMAND>ALM R ACTIVE ACKNOWLEDGED ALARMS ====== ============ ====== None UNACKNOWLEDGED ALARMS ============== ====== None Alarm report. The Messenger 570 system will report all al[...]

14 Dancer Communications, Inc. Alarm Handling The Messenger 570 system constantly m onitors all inputs t o determine if alarm set-points have been viol ated. If a set-point has been violated fo r a specified amount of response tim e, an alarm condition exists. This alarm condition will continue until the input has re turned to norm al and has been [...]

15 www.remotepossibilities.com When a correct security code has been entered, th e Messenger 570 System will acknowledge it, saying, “Yes.” You can now enter INP R to learn the cause of th e input alarm condition and en ter ALM# to acknowledge receipt of the alarm message. The alarm can be acknowledged in eit her data or voice mode. ℡ To ackn[...]

16 Dancer Communications, Inc. Control The Messenger 570 includes a straightforw ard output controller that enables you to activate or reset equipment remotely on dem and or automatically in response to input set-points or alarm conditions. Output Control Modes The output controller has several modes of operation that can be grouped into three cate[...]

17 www.remotepossibilities.com  Automatic There are three automatic modes of operation, differin g only with respect to the time-of-day in which the automatic control is active. Automatic The output will automatically turn ON or OFF as determined by the Output OFF and Output ON set-points on its corresponding input. Use t he INP S command t o se[...]

18 Dancer Communications, Inc. Data Logging/T rending It is often desirable to track conditions (such as tank level or ambient air temperature) over extended periods of time. The Messenger 570 system provides this ability by recording and maintaining a history of input and output conditions - information that provides valuable insight into the oper[...]

19 www.remotepossibilities.com  Log Operations (LOG O) Whenever a system or log event o ccurs, the Messenger 570 system will write to m emory a time-stam ped record of parameters. Syst em events such as system resets, alarm detection, alarm acknowledgments, alarm dial outs, etc. are automati cally logged. Log events are l ogged at the periodic l[...]

20 Dancer Communications, Inc. X-modem Downloads The most reliabl e way to transfer large amount s of data from the Me ssenger 570 system to a personal com puter is with the XMODEM fi le transfer protocol. Ma ny comm unications program s (such as ProComm ) support the XMODEM protocol. If a data error occurs during a file tran sfer (due to line nois[...]

21 www.remotepossibilities.com V oice Recorder The Messenger 570’s voice enunciator uses a combined lexicon of high-quality pre-recorded phrases and phrases that you record. The recording process utilizes the multimedia capabilities of y our com puter – phrases are recorded on your PC, then uploaded to the Messenger 570. This process produces s[...]

22 Dancer Communications, Inc. e) To play back your uploaded m essages, call the unit in voi ce mode. After enteri ng your security code, enter the VOX # comma nd. This will cause the Messenge r 570 to vocalize the entire custom voice list. Once you have complet ed steps 1 and 2, you can perform st ep 3 on as many uni ts as desired. If you wish t o[...]

23 www.remotepossibilities.com Command Reference To Messenger 570 remote monitoring system contains many features and functions that can save you both time and money. An understanding of the commands described in this section will help you m aximize the return on your remote monitoring investm ent. The commands in this reference are listed in alpha[...]

24 Dancer Communications, Inc.  Alarm Set-up Type ALM S at the comma nd prompt and the Messenger 570 system will display a sub-menu of alarm related parameters that you can alter. COMMAND>ALM S ALARM SETUP ===== ===== 1 = Local Alarm Siren Enabled 2 = Dial-out Interval 60 min. 3 = Inter Dial Delay 0 min. 4 = Snooze Timer Delay 160 hours 5 = A[...]

25 www.remotepossibilities.com Inter dial Delay Snooze Timer Delay Alarm Dial-out Trigger BYE (End Session) Type BYE at the comma nd prompt and the Messenge r 570 system will terminate the current session. COMMAND>BYE COM (Communications Gateway) The Messenger 570 system provides a data path between its phone li ne modem and its local RS-232 por[...]

26 Dancer Communications, Inc. COMMAND>COM R COMMUNICATIONS GATEWAY ============== ======= 1 = RS-232 Port 2 = RS-485 Port 0 = Previous Menu Choose a Number>1 GATEWAY MODE ======= ==== Connecting modem to RS-232 port. A Control-D after 2 seconds of silence will close gateway.  Communications Gatew ay Set-up Type COM S at the comma nd promp[...]

27 www.remotepossibilities.com COMMAND>COM S COMMUNICATIONS SETUP ============== ===== 1 = Local RS-232 Baud Rate: 38.4k 2 = Smart Gateway Mode: Disabled 3 = Gateway Echo: Disabled 0 = Previous Menu Choose a Number>1 Set/Check Baud Rate ========= ==== ==== 1 = 4800 2 = 9600 3 = 19.2K 4 = 38.4k 5 = 57.6k 6 = 115.6k 0 = Previous Menu Choose a N[...]

28 Dancer Communications, Inc. COMMAND>COM S COMMUNICATIONS SETUP ============== ===== 1 = Local RS-232 Baud Rate: 38.4k 2 = Smart Gateway Mode: Disabled 3 = Gateway Echo: Disabled 0 = Previous Menu Choose a Number>3 Gateway Echo: Disabled Change Present State? [y/n]> Yes CNT (Pulse Counter) The Messenger 570 system allows pulse counting o[...]

29 www.remotepossibilities.com  Clear Counters Type CNT O at the com mand prom pt to reset any or all of the counts. COMMAND>CNT O INPUT COUNTER OPERATIONS ===== ======= ========== 1 = Clear Outside Air 1 2 = Clear Input #2 1204 3 = Clear Input #3 1 4 = Clear Input #4 1 5 = Clear Input #5 1 6 = Clear Input #6 1 7 = Clear Input #7 1 8 = Clear [...]

30 Dancer Communications, Inc. 0 = Previous Menu Choose a Number>2 SET/CHECK CRITICAL CONDITION THRESHOLD ========= ======== ========= ========= The critical condition threshold is used to indicate when a critical condition exists. When the number of critical input channels, in the alarm state, meets or exceeds the critical condition threshold, [...]

31 www.remotepossibilities.com  CRT O - Critical Condition Operations The Critical Condition Operations menu varies based upon the system 's curre nt condition. Any one of three conditions may exist. An active critical condit ion exist: This stat e is entered when the number of cri tical input channels t hat are simultaneously in the active[...]

32 Dancer Communications, Inc. DIP  Help w ith the DIP command Type DIP at the comma nd prompt a nd the Messenger 570 system will return a list of valid alarm com mands and related instruction s. COMMAND>DIP DIP SWITCH SETTING ===== ========= DIP R DIP Switch Report  DIP Sw itch Report Type DIP R at the comma nd prompt and the Messenge r 5[...]

33 www.remotepossibilities.com COMMAND>HLP COMMAND FORMAT ======= ====== 3 letter command followed by operand. Example: INP R (INPut Report) SPECIAL KEYS ======= ==== ^Z or ESC interrupts report. INI S COMMAND>INI S Initialization Menu ============== ==== 1 = Model Name: **************** 2 = Enhanced Output Menu Disabled 3 = Reset Counters 0 [...]

34 Dancer Communications, Inc. COMMAND>INP R INPUT STATUS REPORT ===== ====== ====== Input #1 OK -94 F Input #2 OK -78 F Input #3 OK -89 F Input #4 OK -93 F Input #5 OK -93 F Input #6 OK -93 F Input #7 OK -93 F Input #8 OK -93 F Time: 08/03/96 05:53:21  Input Operation Parameters Type INP O at the comm and prompt to get a sub-menu param eters[...]

35 www.remotepossibilities.com COMMAND>INP O INPUT OPERATIONS ===== ========== 1 = Input Dampening: Enabled 2 = Input Deadband: 1 3 = Rate of change period: 00:00:10 (hh:mm:ss) 0 = Previous Menu Choose a Number>2 Enter New Deadband in ADC counts> 1 Rate-of-Change Period The rate of change period is the period of ti me that a M essenger 570[...]

36 Dancer Communications, Inc. The Input Setup - Present Settings menu varies depending upon the sensor type and whether or not it is an extended input. While each sensor ty pe has a unique set of parameters, many of those param eters can be found in more than one set. A chart of se nsor types and parame ters is shown below. Common Parameters Label[...]

37 www.remotepossibilities.com Input Span/Scaling Parameters Top/Botto m of Scale Gain Calibrati on Units Open/Clos ed Description Temperature °F x Temperature °C x Dry Contact x Pulse Totalizer x x Pulse Rate x x Linear x x x 4 to 20 mA x x x Extended Input x Extended Input Specific Parameters External Input Module Channel Address Sensor Output [...]

38 Dancer Communications, Inc. COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 <Label> 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label> 5 = Input #5 <Label> 6 = Input #6 <Label> 7 = Input #7 <Label> 8 = Input #8 <Label> 0 = Previous Menu Choose a Number>[...]

39 www.remotepossibilities.com COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 <Label> 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label> 5 = Input #5 <Label> 6 = Input #6 <Label> 7 = Input #7 <Label> 8 = Input #8 <Label> 0 = Previous Menu Choose a Number>[...]

40 Dancer Communications, Inc. To enter a low alarm or high alarm li mit, ty pe INP S. Each of the input item s should be given a low set point, below which the Messenger 570 system will be activated and se nd alarm messages, and a high set point, conversely above which th e system will be activated. When adding data at the “Enter New Value” pr[...]

41 www.remotepossibilities.com COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 Outside Air 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label> 5 = Input #5 <Label> 6 = Input #6 <Label> 7 = Input #7 <Label> 8 = Input #8 <Label> 0 = Previous Menu Choose a Number>1[...]

42 Dancer Communications, Inc. • Discrete and pulse count tota lizer sensor types do not have rate-of-change set points. Output ON / OFF Control Set-Points Each of the input channels can be program med with out put control set point s. The output control set poi nts only affect outputs t hat have a control mode of Aut omatic, Aut omatic Day, and [...]

43 www.remotepossibilities.com COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 Outside Air 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label> 5 = Input #5 <Label> 6 = Input #6 <Label> 7 = Input #7 <Label> 8 = Input #8 <Label> 0 = Previous Menu Choose a Number>1[...]

44 Dancer Communications, Inc. COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 Outside Air 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label> 5 = Input #5 <Label> 6 = Input #6 <Label> 7 = Input #7 <Label> 8 = Input #8 <Label> 0 = Previous Menu Choose a Number>1[...]

45 www.remotepossibilities.com Closed Description - You will be prompted to select a word to b e displayed or vocalized when a contact is closed. (When less th an 2.5 VDC.) Word s included in this list are: Open, Closed, High, Low, Alarm, OK, On, Off, 1, and 0. Open Description - You will be prompted to select a word to b e displayed or vocalized w[...]

46 Dancer Communications, Inc. LOG (Event and Data Recorder) It is often desirable t o track conditions (such as tank level or ambi ent air temperat ure) over extended periods of time. The Messenger 570 system provides this ability by recording and maintaining a history of input and output conditions, info rmation that provides valuab le insight in[...]

47 www.remotepossibilities.com Dow nload Compressed X-Modem This method of t ransferring informati on is simi lar to the above me thod except that the Messenger 570 compresses the information before it sends it, resu lting in much faster downl oad times. To use the information, it must first be de-com pressed usi ng a file utility supplied by [shor[...]

48 Dancer Communications, Inc. Log Rate If periodic logging is enabl ed, this paramet er tells the M essenger 570 system how oft en to sample and record input conditions. Intervals can be set to any time, 00:00:05 to 99:59:59. High Resolution Mode When the high resolution mode is enabled, two byte s will be stored for each input selected for loggin[...]

49 www.remotepossibilities.com COMMAND>OUT R OUTPUT STATUS REPORT ====== ====== ====== Output #1 Manual OFF Output #2 Manual OFF Output #3 Manual OFF Output #4 Manual OFF Time: 08/03/96 06:59:26  Output Control Operations To manually turn an output on or off, type OUT O at t he comm and prompt. The Me ssenger 570 system wil l report the prese[...]

50 Dancer Communications, Inc. COMMAND>OUT S SET/CHECK OUTPUT SETTINGS ========= ====== ======== 1 = Output #1 <Label> 2 = Output #2 <Label> 3 = Output #3 <Label> 4 = Output #4 <Label> 0 = Previous Menu Choose a Number>1 Output #1 PRESENT SETTINGS ======= ======== 1 = Label <Label> 2 = On Time per Minute 60 3 = C[...]

51 www.remotepossibilities.com Output #1 PRESENT SETTINGS ======= ======== 1 = Label <Label> 2 = On Time per Minute 60 3 = Control Mode Manual 4 = Power-up State OFF 5 = Alarm Mask FF 0 = Previous Menu Choose a Number> Enter New Label>Heater On-Time per Minute This parameter can be used to 'throttle' an output (rath er than ha[...]

52 Dancer Communications, Inc. COMMAND>OUT S SET/CHECK OUTPUT SETTINGS ========= ====== ======== 1 = Output #1 Heater 2 = Output #2 <Label> 3 = Output #3 <Label> 3 = Output #3 <Label> 0 = Previous Menu Choose a Number>1 Output #1 PRESENT SETTINGS ======= ======== 1 = Label <Label> 2 = On Time per Minute 60 3 = Control [...]

53 www.remotepossibilities.com  Help w ith the PHO command Type PHO at the comma nd prompt a nd the Messenger 570 system will return a list of valid phone directory comm ands and related instruct ions. COMMAND>PHO PHONE FUNCTIONS ===== ========= PHO R Phone Number Report PHO S Set/Check Phone Settings PHO O Edit Phone Directory  Phone Dire[...]

54 Dancer Communications, Inc. COMMAND>PHO O PHONE NUMBER SETUP ===== ====== ===== 1 = J. Flynn F5432151 2 = Data Ctr V1-215-543-8066-68 3 = Phone #3 No Number 4 = Phone #4 No Number 5 = Phone #5 No Number 6 = Phone #6 No Number 7 = Phone #7 No Number 8 = Phone #8 No Number 0 = Previous Menu Choose a Number>1 1) J. Flynn - F5432151 ----------[...]

55 www.remotepossibilities.com  Phone Parameters This enables you to specify how many rings the Messenger 570 system will wait before it answers an incoming phone call. You can also specify touch-t one or pulse dialing m ethods. COMMAND>PHO S SET / CHECK PHONE SETTINGS === = ===== ===== ======== 1 = Rings to Answer 1 2 = Default Dial Method: [...]

56 Dancer Communications, Inc. COMMAND>POW S AC POWER FAIL SETTINGS == ===== ==== ======== 1 = AC Power Fail Alarm: Disabled 2 = AC Power Fail Alarm Delay: 1 min. 0 = Previous Menu Choose a Number> Pow er Alarm When enabled, the Messenger 570 system will begin an alarm sequence when the power has been off for the specified alarm delay time. P[...]

57 www.remotepossibilities.com  Runtime Meter Report Type RUN R at the com mand prom pt to view the run-tim e totals for al l of the inputs. COMMAND>RUN R INPUT RUNTIME REPORT ===== ======= ====== Outside Air : 00:00 Input #2 : 00:00 Input #3 : 00:00 Input #4 : 00:00 Input #5 : 00:00 Input #6 : 00:00 Input #7 : 00:00 Input #8 : 00:00 Time for[...]

58 Dancer Communications, Inc. COMMAND>SCH DIAL OUT SCHEDULER ==== === ========= SCH S Dial Out Scheduler Settings COMMAND>  Scheduled Dialout Settings COMMAND>SCH S DIAL OUT SCHEDULER SETTINGS ==== === ========= ======== 1 = Dial Out Scheduler: Disabled 2 = Scheduler Interval: Daily 3 = Delivery Day: N/A 4 = Delivery Hour: 12 5 = Phone[...]

59 www.remotepossibilities.com COMMAND>SEC SECURITY FUNCTIONS ======== ========= SEC R System Counters Report SEC S Set/Check Security Settings  Security Report The Messenger 570 system has several internal event counters and ti mers that are useful as an indi cation of proper system operat ion. The informati on can be viewed by typing SEC R [...]

60 Dancer Communications, Inc. Level Two security permits a user to access and change certain operational (“O”) com mands as well as report (“R”) comma nds. Level One Security Level One security permits a user to access and change the set-up com mands (“S”) as well as the operational (“O”) and re porti ng (“R”) comm ands. To set[...]

61 www.remotepossibilities.com TST (Testing & Diagnostics)  Help w ith the TST command Type TST at the comma nd prompt and the Messenger 570 system will return a list of valid system test comm ands and related instruct ions. COMMAND>TST DIAGNOSTIC FUNCTIONS ========== ========= TST R Diagnostics Report TST S Set/Check System Settings  [...]

62 Dancer Communications, Inc.  Factory Diagnostics The TST S command is used at the factory for system se t-up and test . Use it only at the direct ion of a factory technician. COMMAND>TST S DIAGNOSTIC SETUP ========== ===== 1 = Load Factory Setup 2 = Download Current User Setup 3 = Upload Current User Setup 4 = Hardware Reset 5 = Clear Last[...]

63 www.remotepossibilities.com COMMAND>VOX S CUSTOM VOICE SETUP ====== ===== ===== 01 = Phrase 01: Empty 02 = Phrase 02: Empty 03 = Phrase 03: Empty 04 = Phrase 04: Empty 05 = Phrase 05: Empty 06 = Phrase 06: Empty 07 = Phrase 07: Empty 08 = Phrase 08: Empty 09 = Phrase 09: Empty 10 = Phrase 10: Empty 11 = Phrase 11: Empty 12 = Phrase 12: Empty [...]

64 Dancer Communications, Inc. XON (Extended On)  XON Type XON at the comm and prompt a nd the Messenger 570 system will give you an option to disable the activity timer. COMMAND>XON EXTENDED ON SETTING ======== == ======= Extended on setting Disabled Change Present State? [y/n]> Yes Warning: System will stay on-line until a BYE command is[...]

65 www.remotepossibilities.com Accessories Below is a list of some of the most popular accessories for theMessenger 570. For information concerning these and other accessories, contact technical support. Weather-proof enclosure Solar panel Temperature sensor (30F to 100F) Temperature sensor (-40F to +40F) Satellite tranceiver Input expansion module[...]