HP (Hewlett-Packard) 960i manual

getting started guide hp Sto r age W orks U ltr ium tape dr i v e inte rnal model Ultr ium 2 30i, 4 60i, 9 60i[...]

open this flap for quick start installation poster[...]

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1 Internal dri ves - contents Pre-Instal lation B efore y ou star t pag e 3 Bac kup soft ware and drivers pag e 5 Usin g the CD- ROM page 7 Installing t he tape drive Step 1: Check the SCSI c o nnection page 9 Step 2: Check the dri ve’s S CSI ID page 11 Step 3: Pre pare the mounting ba y page 13 Step 4: Attach mo unting hard w ar e page 15 Step 5[...]

2 Cop yrigh t © 2000- 2004 b y He wlett-P ack ard Li mited . Jul y 2004 P a r t N um be r: Q 1538- 90905 H ewlet t -P a ckard C omp any make s no warra nt y o f a n y kin d wi th rega rd to th is ma teri al, incl uding , but not limited to , the implie d w arr anties o f mer chan tab ility and fi tnes s f or a parti cu lar purpo se . He wlett-P ac[...]

3 Bef or e y ou st ar t HP Sto r age W ork s Ultr ium t ape d ri v es ar e desi gned to ope r ate on a low v oltage di ffer enti al SCSI bu s (L V DS ) . Thi s gu id e d es cri be s h ow t o i n sta l l: • HP Sto rage W orks Ul trium 9 60 tape dri ves , high-performanc e Ultr a 3 20 SCS I dev ices with a max imum burst tr ansfer s peed of 3 20 MB[...]

4 What ar e the mounti ng r equirements for the tape driv e? Mou nt i ng ba y Y ou need one indu str y-s tand ar d, 5¼-inc h , full-he ight ba y in w hic h to install the HP Storage W orks U ltrium tap e driv e. P ow er requi r e ments a r e: M ounting ha rdware F or many se rvers , no mounting tr ay or r ails ar e requir ed. De vi ces simpl y sli[...]

5 Backup so f twar e an d dr iv ers Back up so ft w are F or optimum perf ormanc e it is impo r tan t to use a bac kup a ppli catio n that is a ppr opri ate for y our sy stem ’s conf i gur ation . In a dir ect attac h confi gurat ion , wher e the ta pe dr i ve is attac hed to a stan dalone serv er , you ca n use bac k up so ft w are that is desi [...]

6 install y our pr odu ct buy me dia online troubleshoot with L&TT learn about your pr oduc t regist er your pr odu ct Figure 1: the HP Storage W orks Tape CD-ROM ult960_master_internal. fm Page 6 Tuesday, September 21, 2004 4:13 PM[...]

7 Using th e CD-ROM The HP Stor a ge W orks T ape CD-RO M is a centr al sour ce of inf ormati on abo ut your tape dri ve w ith util ities fo r getting the be st perf orman ce fr om y our tape dr iv e. Use the HP Sto r age W orks T ape CD-ROM to c heck ins tallati on , as de scr ibed in this guide , and to v eri fy and trou bleshoot perf ormance aft[...]

8 Figure 2: c hec king t he SCSI c onnec tion SCS I r ibb on cable 68-pin in ternal LV D / S E c o n n e c t o r SCSI H B A SCS I r ibb on cable 50-pin internal SE conne c to r (Do not use) 68-p in inter n al SE co nnect or (Do not use) tape drive The e xample sh ow s an Adapte c 2 9160 HBA ult960_master_internal. fm Page 8 Tuesday, September 21, 2[...]

9 Step 1: Ch eck t he SCSI connec tion Use the f ollow ing ques tions to help y ou check y our SC SI connec tion . Most u s ers can use HP Libr ary & T ape To ols to check th e SCS I bus, see page 33. If yo u answ er ‘Y es’ to all thes e questions, y ou a r e ready to instal l y our tape dri ve. If you answer ‘No ’ , you w i ll probably[...]

10 9 13 2 2 41 8 NC 2 41 8 NC 2 41 8 NC 2 41 8 NC 2 41 8 NC 35 Figure 3: ch eckin g the SCS I ID (Defau lt) Example SCS I IDs ult960_master_internal. fm Page 10 Tuesday, September 21, 2004 4:13 PM[...]

11 Step 2: Ch eck th e dri ve’s SCSI I D 1 Determine w hether you need to change the S CSI ID fr o m the def ault of 3 . F or most op er ating systems you can run H P Li brary & T ape T ools from the HP Stor a ge W orks T ap e CD-ROM to check your co mputer’s SCSI configu r a tion. This will p r ovide informat ion about the S CSI bus and th[...]

12 Figure 4b: preparing mount ing bay in a typical HP Proliant ser ver Figure 4a: preparing mounting bay in a typic al HP AlphaSer ver ult960_master_internal. fm Page 12 Tuesday, September 21, 2004 4:13 PM[...]

13 Step 3: Prepare the mounting bay Wa r n in g To avoid personal in jury or da mage to t he server or tape drive , ens ure that the server is disco nnect ed fr om the main s po wer su ppl y while y ou install the dr iv e. Caution Sta tic electr ic ity can damage electr onic compone nts. A lw ay s we ar an antistati c wr iststr ap if one is a vaila[...]

14 Figure 5a: at taching mounti ng rails in a typica l HP ProLiant 5 30 or 5 7 0 s erver F igur e 5b: attaching moun ting scre ws in a typ ical H P Pr oLiant 35 0 or 3 7 0 server M3 mo untin g sc rews (ML 350) M3 offset mount ing s c r ew s ( M L 370 ) ult960_master_internal. fm Page 14 Tuesday, September 21, 2004 4:13 PM[...]

15 Step 4 : Attac h mounting hardw are If y our server r equir es spec ial rails or other har dwar e to install the tape dri ve , mount them on the tape dr ive in this step . If y our server does not r equire s pec ial mounting har dwa re , proceed to “Step 5: Install the dr iv e ” on page 17 no w . F or ex ample , HP Al phaSe rve rs do not r e[...]

16 Fi gur e 6: inst alling the dr iv e ult960_master_internal. fm Page 16 Tuesday, September 21, 2004 4:13 PM[...]

17 Step 5: Install th e dr iv e 1 Slide the tape drive into the open bay, aligni ng th e tray or rails with the s lots in the b ay, as shown in Fi gure 6. If y our s er ve r d oes not u se mo unting ha rd war e, c heck tha t the holes in the c h as sis ar e aligned w ith the holes in the side of the tape dr iv e. Do not sec ure the dr i ve with s c[...]

18 2 SCS I control ler conne c tio n SCSI ribbo n cable SCSI ribbon cabl e (correctly term inate d) 2 1 Figure 7 : attac hing power and SCSI cabl es tape drive power supply power cable power cabl e 1 ult960_master_internal. fm Page 18 Tuesday, September 21, 2004 4:13 PM[...]

19 Step 6: At tac h po wer and S CSI cables 1 Attach a s pare po wer cable from th e se rver's interna l power s upply to the power connector, as show n in Fig ure 7, item 1. 2 Attach a spar e connector on the s er v er or HB A ’ s S CS I ri bbon cable to the SCSI connector of the drive , as sho wn in Figur e 7, item 2 . 3 If the dr iv e is [...]

20 Figure 8a: sec uring drive to mounting ha r dware (e xamp le show s HP Pr oLiant ML5 30) F igur e 8 b: secur ing dri ve, no m ount ing hard ware (ex a mple shows HP Al phaSer ver ES40) server l atch plas tic rai l use M3 screw s ult960_master_internal. fm Page 20 Tuesday, September 21, 2004 4:13 PM[...]

21 Step 7 : Secure the driv e Note The ser ve r latches and side view s of your server m odel may not be exactly the sam e as show n in t he illustrations. Please refer also to you server docume ntation. Mounting hardw are used (HP Pr oLiant) Ensur e that you use the cor rect m o un ting r ails or locat ing sc re w s, as de scribed in “S tep 4: A[...]

22 arrow indicate s lead ing direc tion affix label he r e Eject b utton Figure 9a: loadin g a cartridg e Figure 9b: unloading a cartridge ult960_master_internal. fm Page 22 Tuesday, September 21, 2004 4:13 PM[...]

23 Step 8: V erify inst allation Chec k operation 1 Switch on the s erver. The tape drive wi ll run its hardware self-test, which takes about 5 second s. If self-te st pass es, the gr een Ready LED flas hes and t hen shows st eady green. If the test fails, the Drive Er ror and T ape Error LED s flash, while the Ready and Cle an (or Use Cleaning Car[...]

24 Figure 10b: Ultrium 230 tape drive controls an d indicators Ready Dri ve Err or Emerg ency Reset Eject b utton Status LE Ds Ready Dri ve Err or Status LE Ds Emerg ency Res et Eject b utton Figure 10a: Ultrium 960 and 4 60 tape drive controls and in dicators T ape Error Clea n T ape Error Use Clea nin g Cartr idge ult960_master_internal. fm Page [...]

25 Y our HP St orage W orks Ultrium tape dr i v e Y our Ultrium tape dr i ve has four LEDs (li ght emitti ng diodes) on the fr ont panel, whi ch indic ate dri ve status. T hese LEDs pr o v ide u sef ul tr oubleshooting inf ormation , see also “Understanding the LEDs ” on page 4 2. See page 2 3 for mor e infor mation about usin g the ejec t butt[...]

26 Fig u re 1 1: wri te - pro te ct in g c ar tr id ge s padloc k indicate s cartri dge is protected ult960_master_internal. fm Page 26 Tuesday, September 21, 2004 4:13 PM[...]

27 Use t he corr e ct m edia Data c artridg es HP Stora ge W o r ks Ultr iu m t ape dri v es use Ultrium ta pe cartrid ges. T hese ar e single-reel cartr idges that matc h your dri ve's f orm at and are opti miz ed fo r hi gh capa ci t y , thr oughput and r eliability . Comp atible medi a can be r ecogni zed by the Ultr ium logo , wh ich is th[...]

28 W rite -pr otec ting cartridg es If y ou w ant t o pr otect the data on a cartr idge f r om being alter ed or o verwr itten, y ou can w rit e - pr otect the ca rtri dge . Alw ay s r emove the cartridge f rom the t ape dr iv e befo r e you c h ange th e w rit e pr otection . • T o w rite -pr otect a cartridge , slide the red tab b y the label a[...]

29 Register y our tape dri ve Once y ou hav e installed and test ed you r HP Sto r age W orks Ul tr ium tape dr i ve , p leas e tak e a few minutes to r e gister your product. Y ou can r eg ister via the web at www.register.hp.com . T o ensur e your r egistr ation is com plete , there ar e a number of q uest ions on th e electr onic f orm that are [...]

30 F igur e 12a : using HP O B DR, step 1 Figure 12b: using HP OBDR , step 2 Figu r e 12 c: usin g HP O B DR , step 3 ult960_master_internal. fm Page 30 Tuesday, September 21, 2004 4:13 PM[...]

31 Using HP OBDR Compatibilit y HP One -Bu tton Disast er R eco very is a sta ndar d featur e on all HP Stor age W or ks Ultr ium tape d rives . H oweve r , it c an o nl y b e use d wi th sp e cifi c co nfi g ura ti on s an d, a lt h ou g h i t c a n b e us ed in a networ k env iron ment , w i ll onl y reco ver the se rver to w hic h the tape dr iv[...]

32 Re fer to the HP OBDR web site at www.hp.com/go/obdr for more informat ion about us ing this featu re and com patib ility . T est ing for compa tib ility W e r e co mmend that yo u perfor m a full disas ter r ecov ery immedia tely aft er ins tallati on—if pos sible , onto a blan k har d disk . If yo u do not ha v e a b lank har d disk and do n[...]

33 Diagnostic tools HP Library & T ape T ool s HP Storage W orks Libr ar y & T ap e T ool s is th e recommend ed diagn ostic and s uppor t tool for y our HP tape st or age pro duct . It is av ailable on the CD shipped w ith yo ur pr oduct or a s a fr ee do wnload fr om the HP w eb site . It is sup ported on nearl y all major ope r ating s y[...]

34 to b e co nnect ed to th e in ternet for th is. • Run tests: all o ws you to run p r oa cti ve tests on your driv e, such as t he driv e assessment test, w hic h w ill v erify the functi onality of your dr iv e in ar ound 20 minute s. HP r ecommends run ning thi s te st b ef or e calling HP Suppo rt . Y ou w ill nee d t o pr ov ide a ‘tr ust[...]

35 Optimizing perfor mance V ar io us f actors ca n affect data thr oughpu t , partic ularl y in a networ k env iro nmen t or if the dr ive is not on a dedi cated S CSI bu s . If y our ta pe dri ve is not perf ormin g as w ell as expected —for ex am ple, if backup w i ndow s are longer than expect ed—conside r the point s in this sec tion bef o[...]

36 to k eep the tape dr iv e workin g at optimum perfor mance. • T ape media ty pe T he data cartrid ge should matc h the spec ificati on of the tape dr ive . A low er specif ication w ill ha ve a low er tr ansfer spee d (see “Data ca r tr i dges ” on page 2 7). Us e Ultr ium 800 GB or Ultr ium 800 GB W ORM cartri dges with Ultr ium 9 60 tape[...]

37 T roubleshooting The f irst step in pr oblem-solv ing is establis hing w hether the pr oblem lies w ith the cartridge , the dri ve , the h ost s erver and its c onnec tions , or w ith the w ay the s ystem is being op er ated. Most mo der n S CSI ho st bus adapte rs locate and dis pla y at t ache d de v ices w hen the s ys tem is bootin g up . On[...]

38 Pro b lems encounte red du ring insta llation Unpa cking The scre ws or mounting har dware ar e not suitable f or the server It is unc lear which S CSI I D to use Ho w sh ould the S CSI bus be conf igured? Ho w sh ould the S CSI bus be te rmin ated? Description Further infor mation So me parts appea r to be mis sing or damag ed. Contact your ven[...]

39 Is the cor rect S CSI host bus adapter inst alled? Do dri vers need to be ins t a lled and, if so , which ones Description Further infor mation The ser v er already has a SC SI host bus adap ter but it is difficult t o determi ne wh at ty pe it is. If y our serve r is in its ori ginal conf igu r ati on (n o S C SI ada pters ha v e been adde d or[...]

40 T esting af ter installation Remember t hat th e sy stem reco gniz es devices during bo ot-up. If you swap or conne ct a p ro d u c t wh e n y ou r s ys t e m is ru n n i n g , yo u wi l l n eed to reboot the s yst em. R ebooting the s ystem w ill r ese t dev ices and w ill often res ol v e proble ms. It is good practi ce to reboo t ev er y time[...]

41 The appl ication does not r ecogn iz e t he tape dr iv e The dri ve does not wor k Ca r tri dg e - re la te d p rob le ms P l ease see “Pr oblems with cartri dges ” on page 4 6. P ossible re ason Recomme nded action T he appl icati on does n ot su pport the tape driv e. Use HP L ibr ary & T ape T ools to c hec k that the dri ve is inst a[...]

42 Understanding th e LEDs LEDs during self-test Y our Ultri u m tape dr iv e has four LEDs ( ligh t emitting di o des ) on the f r ont panel , whi ch indic a te dri ve status , and t w o LED s on the r ear panel. These LEDs pr ov ide use ful tr oubleshooting info r matio n . The tape dri ve per forms a powe r on se lf- test whenev er power is app [...]

43 Using the LEDs for tr oubleshooting Use the f ollo wing ta ble to int erpre t the fr ont panel LED seq uence s and the appr opri ate ac tion to tak e, if an y . If you can not resolv e a problem, conta ct c ustomer se rvice at www.hp.com/support . LED Sequenc e Cause Action required All LEDs OFF . Dr i ve may no t hav e pow er , may be fault y o[...]

44 Re ad y i s FL A S HI N G f as t. T he dri ve is downloadi ng firmware . None . Do not r eset or pow er cy cle the dr iv e. Re ad y i s OF F , o t he r s a re ON. Fi r mw a re i s b e i n g re pro g ra mm e d. None . Do not r eset or pow er cy cle the dr iv e. Clean is FLASHI NG. T he dri ve req uire s clea ning. Lo ad the Ultriu m cleaning cart[...]

45 Dri ve Err or , T ape Err or and Re ad y F L A SH I NG. T her e is a fir mw are download proble m. Insert a cartridge to clea r the LED sequence . If the conditi on persists , call for se rvi ce . Dri ve Err or an d R eady ON w ith T ape Err or and Clean OFF . S equenc e alter nates r epeatedly . T he dri ve has a firmwa re erro r . P o wer cycl[...]

46 Problems with car tridges If y ou expe ri ence an y proble ms usi ng HP bran ded cartr idges , ch eck: • Y ou are using the cor rect cartr idge fo r your tap e dri ve , see “Us e the corr ect media” on page 2 7. • The cartri dge case is int act an d that it cont ains n o splits , cr ack s or damage . • T he cartridge has been stor ed a[...]

47 r ew ind time). It is impo rtant that y ou allo w suffi c ient time f or the dr iv e to com plete this pr oces s. If y ou interr upt it, yo u ma y damage the media or the tape dri ve . 3 If th e car tri dge i s stil l jammed, press the emergency reset but ton as sh o wn o n page 25. (Use the t ip of a paperc lip to press the button.) 4 W ait f o[...]

48 Ot her sources of information Y ou w ill also find tr ouble shootin g info rmation an d cont act de tails on the HP St or age W orks T ape CD -ROM and t he HP w eb sit e . In par ticular: • T he online User’s Guid e on the HP St ora ge W ork s T ape CD-ROM contai ns troubleshooti ng information. • T he HP su pport w e b site co ntains a li[...]

49 Re placing y our tape dri ve If y our ta pe dri ve p ro ves to be fa ulty and cannot be r epair ed and it is s till co ve red b y the original warranty , it w ill be r ep laced. T o di sconne ct your drive 1 Unpack yo ur re placement dr ive, and retain the packag ing. 2 S wit ch off y our se rve r to po we r of f the tape dr iv e and an y other [...]

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Q1538-90905 ht tp://ww w .hp .com/support/ultrium ht tp://ww w .hp .com/go/stor agemedia[...]