Infortrend A12U/A08U-G2421 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Infortrend A12U/A08U-G2421. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Infortrend A12U/A08U-G2421 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Infortrend A12U/A08U-G2421 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Infortrend A12U/A08U-G2421, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Infortrend A12U/A08U-G2421 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Infortrend A12U/A08U-G2421
- nombre de fabricante y año de fabricación del dispositivo Infortrend A12U/A08U-G2421
- condiciones de uso, configuración y mantenimiento del dispositivo Infortrend A12U/A08U-G2421
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Infortrend A12U/A08U-G2421 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Infortrend A12U/A08U-G2421 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Infortrend en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Infortrend A12U/A08U-G2421, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Infortrend A12U/A08U-G2421, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Infortrend A12U/A08U-G2421. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    EonStor A08U/A12U-G1410 i EonStor ® A12U/A08U-G2421 SCSI-to-SATA RAID Subsystem Installation and Hardware Reference Manual Version 1.1 (12, 2005)[...]

  • Página 2

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Contact Information Asia Pacific (International Headquarters) Infortrend Technology, Inc. 8F, No. 102 Chung-Shan Rd., Sec. 3 Chung-Ho City, Taipei Hsien, Taiwan Tel: +886-2-2226-0126 Fax: +886-2-2226-0020 sales@infortrend.com.tw support@infortrend.com.tw http:// www.i nfortrend.com[...]

  • Página 3

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Copyright 2005 This Edition First Published 2005 All rights reserved. This publication may not be rep roduced, transmitted, t ranscribed, stored in a retrieval system, or tra nslated int o any lang uage or c omputer l anguage, in any form or by any m eans, electronic, mechanical, m[...]

  • Página 4

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Warnings and Certifications FCC (applies in the U.S. and Canada) FCC Class B Radio Frequency Interference Statement This equipment has been tested and fou nd to comply with the limits for a Class B digital de vice, pursua nt to P art 15 of t he FCC Rule s (47 CFR, Part 2, Part 15 a[...]

  • Página 5

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Table of Contents C ONTACT I NFORMATION ..................................................................................................................... II W ARNINGS AND C ERTIFICATIONS ...........................................................................................[...]

  • Página 6

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual 2.6.2 Uninstalled Com ponents...................................................................................................... 2-7 2.7 R ACKMOUNTING .................................................................................................................. 2-7 2.7.1 Con[...]

  • Página 7

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual 5.4 R EPLACING A F AULTY BBU ................................................................................................. 5-8 5.5 R EPLACING A F AILED PSU M ODULE .................................................................................... 5-9 5.5.1 Notes on PSU Module[...]

  • Página 8

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Safety Precautions Precautions and Instructions • Prior to powe ring on the s ubsystem , ensure that the co rrect power ra nge is being used. • The EonStor A12U and A 08U subsy stems com e with ei ght (8) or twelve (1 2) drive bays. Leaving an y of these drive bays empty will s[...]

  • Página 9

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual About This Manual This manual: • Introduces the EonStor A12U/A08U-G2421 RAID Subsys tems. • Describes all the active com ponents in the subsystem . • Provides recomm endations and detai ls about the hardware instal lation process. • Briefly describes how t o monitor the sub[...]

  • Página 10

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Important Messages Important m essages appear where mi shandling of c omponent s is possibl e or when work orders c an be m isunderstood . These messages al so provide vi tal inform ation associated with other aspects of system operation. Th e word “important” is written as “[...]

  • Página 11

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Software and Firmware Updates Please contact your system vendor or visit In fortrend’s FTP site ( ftp.infortrend. com.tw ) for the latest software or firmware updates. Note that t he firmware version installed on your system should provide the complete fun ctionality listed in th[...]

  • Página 12

    Chapter 1 Introduction 1.1 Product Overview 1.1.1 Introduction This hardware manual briefly introduces the EonStor A12U and A08U serial ATA (SATA) RAID subsystem series. The SATA-b ased RAID subsystems come with two 320MB/second SCSI (SCSI -320) host channels and pr ovide RAID protection to the data stored in t he eight (8) or t welve (12) hot-s wa[...]

  • Página 13

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual 1.1.2 Model Variations There are two available models in the 2U version of the EonSt or SATA- II RAID subsystem series. Below is a compari son chart list ing major c omponent s of the tw o models. A12U-G2421 A08U-G2421 Number of Drive Bays 12 8 RAID Controller IFT-82AU24GD12 IFT-82[...]

  • Página 14

    Chapter 1: Introduction Figure 1-3: Locations of Key Components in a 12-bay Mode l Figure 1-4: Locations of Key Components in an 8 -bay Model CAUTION! When working with the subsystem, it is importan t to use tools with extreme care. Do not place t ools or other i tems on top of the enclosure to help avoid damaging the outward appearance of chassis.[...]

  • Página 15

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual 1.1.3.2 Physical Dimensions The subsystems come in a standard 2U, 19” chassis wi th the following dim ensions: • Measured wit h forearm handles: 482mm x 88mm x 5 05mm (width x he ight x depth) • Measured with out forearm handles: 446mm x 88mm x 490m m (width x height x depth)[...]

  • Página 16

    Chapter 1: Introduction • Drive bays with drive tray canisters: The dr ive ba ys are us ed to house the subsystem har d drives. The A12U contain s 12 dr ive ba ys while the A08U co ntains 8 drive bays with a blank plat e covering the lower part of the front panel. 1.1.3.4 Hard Drive Numbering The subsystem s are housed i n an enclos ure that is 4[...]

  • Página 17

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual Figure 1-9: Rear View – A12U-G2421 Subsystem Figure 1-10: Rear View – A08U-G2421 Subsystem The rear panels sho wn above are de signe d to accomm odate the followi ng components: • RAID controller module : The controller module cont ains a contr oller m ain board and a pre-ins[...]

  • Página 18

    Chapter 1: Introduction 1.1.3.6 Backplane Board An integrated backplane board separate s the front and rear sections of the subsystem s. The PCB board pr ovides traces fo r logic level signal traces and l ow voltage power paths. It contains no user-serviceable components. 1.2 Subsystem Components All the active components on the subsystems can be a[...]

  • Página 19

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual Figure 1-13: Closing the Front Ha ndles 1.2.2 Drive Trays The subsystems co me with 12 or 8 drive trays (see Figure 1- 14 ) designed to accommodate separately purchased standard 1- inch pitch, 3.5-inch disk drives. The drive bays are accessed from the enclosure fr ont. Two LE D’s[...]

  • Página 20

    Chapter 1: Introduction The controll er module co ntains no use r-serviceable co mponents. Except when replacing a faulty unit or i nstalling/upgrading the cache m emory inside, the controller module should never be rem oved or opened. WARNING! Although the RAID controller can be remo ved, the only time you sh ould touch the controller itself is to[...]

  • Página 21

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual • COM Port All controlle r modul es come with one RS-232C (audio jack) serial p ort. The serial port is used for local access to the syst em -embedded configuration utility over th e included serial port cable. DIMM Module The controller m odule comes wit h a preinstalled 256M B [...]

  • Página 22

    Chapter 1: Introduction 1.2.5 Power Supply Units PN: IFT-9272CPSU-0011 The SATA-based EonS tor subsystems are equipp ed with two (2) redund ant, hot- swappable, 2U, 350W power supply unit (P SUs) modules. The PSU is perm anently mounted into a 2U high (dual-level ) bracket especial ly designed t o house both the PSU and a coo ling m odule mounted u[...]

  • Página 23

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual 1.2.6 Cooling Fan Modules PN: 9272CfanModE-0010 The SATA-ba sed EonStor s ubsystem s are equippe d with two (f or A08U, t he 8-bay model) or t hree (for A12U, the 12-bay model), 1U single -fan, red undant, hot- swappable c ooling m odules show n in Figure 1-18 . One 9.7cm fan is ho[...]

  • Página 24

    Chapter 1: Introduction NOTE: There are two values set fo r the upper tempera ture thresho lds. One is set for event notification and the other triggering high er fan rotation sp eed. The preset value for event notificatio n can be changed using the firmware-embedd ed configuration utility, while the fan sp eed trigger is not a user’s option. Ple[...]

  • Página 25

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual terminal em ulation pr ogram runni ng on a m anagement com puter that i s connected to the subsystem’s seri al port. RAIDWatch: RAIDWatch is a premi er web-based g r aphical user interface (GUI) that can be installed on a rem ote computer and is used to access the array through L[...]

  • Página 26

    Chapter 1: Introduction 1.4.3 Normalized Airflow Proper su bsystem cooli ng is refer red to as “norm alized” airflow. Normalized airfl ow ensures the su fficient cooling of th e su bsystem and is only attained when all components a re prope rly install ed. Therefore, a failed com ponent should only be hot- swapped when a replacement is availabl[...]

  • Página 27

    Chapter 2 Hardware Installation 2.1 Introduction This chapter gives detailed instru ctions on how to install the subsystem. When installing the subsystem, it is necessary t o mount the chassis into a rack or cabinet and to install hard drives an d drive trays. Installat ion into a rac k or cabinet should occur before t he hard drives or drive tray [...]

  • Página 28

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual (2). One (1) audio-jack-to-DB9 cable is provided to facilitate the connection of the COM1 port for local terminal em ulation access to the array. (3). Two (2) power cord s are provid ed for the pow er conne ctions to the pow er sources. (4). The R J-45 Ethernet cabl e for network m[...]

  • Página 29

    Chapter 2: Installati on 6. None of the covers or replaceable modules shoul d be rem oved in order to maintain compliance with safety, emission, or thermal requirements. 7. Always secure every enclosu re module by its retainin g screws or m ake sure it i s held in place by its latches. 8. Always m ake sure t he subsystem has a safe electrical earth[...]

  • Página 30

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual • Install or repla ce the BBU m odule only with a BB U module sup plied by your subsystem vendor. Use of battery cells provided by another source will void our warranty. • Always dispo se of dischar ged or used bat teries in an ec ologicall y responsible manne r. Dispose use d [...]

  • Página 31

    Chapter 2: Installati on Step 2. Install an optional BBU: a battery backup unit is highly recommended for its pr otection to dat a integri ty. It should be installed prior to o perating the subs ystem. (See Section 2.8 ) Step 3. Rack/Cabinet installation: If the sub system is going to be installed in a rack or cabinet, it shou ld be installed prior[...]

  • Página 32

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Figure 2-1: Installation Proced ure Flow chart 2.5 Unpacking the Subsystem Use the unpacking ch ecklist in your pack age to check packing contents. Carefully check the items contained in each box befo re proceeding with installation. Each packed box is separated into the upper and [...]

  • Página 33

    Chapter 2: Installati on 2.6 Installation Overview 2.6.1 Pre-installed Components The following components have been pre- installed in the EonStor subsystems and therefore do not need to be installed. • 2 - PSU m odules • Cooli ng fan m odules: 3 fo r A12U-G 2421 (12 dri ve bays), o r 2 for A08 U- G2421 (8 drive bays) • 1 - RAID control ler m[...]

  • Página 34

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual  Wrenches may be necessary, depending on the rack ty pe • Use the included M5 or M6 screws for securing the ch assis through its front mounting ears. • More details about the use of option al s lide rails are given in the Installation Guide that came with the slide rail pack[...]

  • Página 35

    Chapter 2: Installati on 2.8 BBU Installation 2.8.1 BBU Module Installation Overview The BBU module i s an optional it em that can sustain cac hed data in the eve nt of a power outage or in t he unlikel y event that bot h PSUs ha ve failed. P urchasing a nd installing a BB U is hig hly recomm ended. The o ptional BB U provides a dditional data secu[...]

  • Página 36

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Step 3. Install the BBU module. Align the BBU module wi th the BB U module slot and gently insert the BBU module until the back of t he BBU module reaches the end of the slot. Step 4. Secure the BBU module to the chassis. Fasten the two (2) retention screws on the BB U module rear [...]

  • Página 37

    Chapter 2: Installati on 2.9 Hard Drive Installation WARNING! 1. Handle hard drives with extreme care. Hard drives are very delicate. Dropping a drive onto a har d surface (even from a short distance) and hitting or touchin g the circuits o n the drives wi th your tools may all cause damage to drives. 2. Observe all ESD prevention me thods when han[...]

  • Página 38

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Figure 2-4: Installing a SATA Hard Drive Step 2. Adjust the drive’s location un til the mounting holes in the drive canister are aligned with those on the hard drive. Secure the drive with four supplied 6/32 flat head screws. (See Figure 2-4 ) WARNING! Only use screws supplied wi[...]

  • Página 39

    Chapter 2: Installati on Figure 2-5: Front View of an Ind i vidual Drive Tray Step 2. Open the front flap on the drive tray. (See Figure 2-6 ). To open the flap, push the release button (shown in Figure 2-7 ) on the front bezel. The front flap will open in an upward direction. Figure 2-6: Opening Driv e Tray Front Flap Step 3. Align the drive tray [...]

  • Página 40

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual Step 5. Lock the flap into place by turning the key-lo ck until the groo ve on its face is pointing down (v ertical orientation). (See Figure 2-8 ) Figure 2-8: Drive Tray Key-lock Rotation Step 6 . Once all driv e trays are inst alled, the RAID subsystem will poll th e drive channe[...]

  • Página 41

    Chapter 3 System Monitoring This chapter provides information on how to monitor th e A12U and A08U RAID subsystems. 3.1 Subsystem Monitoring Overview Both the EonStor A08U-G2421 and A12U -G2421 subsystems are equ ipped with a variety of self-m onitoring fea tures that help to keep s ubsystem managers informed of the subsystem operational status . T[...]

  • Página 42

    EonStor A12U/A08U-G2421 Installa tion and Hardware Reference Manua l Configuration Client function ality are given in the RAIDWatch User’s Manual . • LEDs : Device-status-i ndicating LEDs are placed on all of the s ubsystems’ active components. These LED s inform you of the integr ity of a given component or a give n link. You s hould be come[...]

  • Página 43

    Chapter 3: M onitoring 3.2 Status-indicating LEDs 3.2.1 Brief Overview of the LEDs The followi ng devices com e with LE Ds that inf orm subsy stem managers a bout the operational st atus of the com ponent on whi ch they are m ounted. The E onStor subsystem s feature status-i ndicating LEDs dist ributed ove r the active components in the following w[...]

  • Página 44

    EonStor A12U/A08U-G2421 Installa tion and Hardware Reference Manua l LED Name Color Status 1 Controller Ready Green ON: Indicates controller is active and operating no rm ally. FLASHING: Indicates controller initialization is taking place. OFF: Controll e r is not rea dy for ope rat i o n. 2 Hst_Bsy (Host Ports Busy) Green FLASHING: Activities on t[...]

  • Página 45

    Chapter 3: M onitoring Name Color Status Link Status Green ON: Indicates a vali d connection t o network LAN Activity Gree n BLINKING: Indicates active transmissions Table 3-3: Ethernet Port LED Definitio n s 3.2.4 LCD Keypad Panel The LCD pan el located on the front alumi num foldable handle c omes wit h three status LEDs. The L EDs are m arked fr[...]

  • Página 46

    EonStor A12U/A08U-G2421 Installa tion and Hardware Reference Manua l 3.2.5 Drive Tray LEDs Two LED indicators a re located on the right side of each drive tray. (See Figure 3- 4 ) Refer to Table 3- 5 for LED definitions. When notified by a drive failure message, you should check the drive tray indicators to find the correct location of the failed d[...]

  • Página 47

    Chapter 3: M onitoring 3.2.6 BBU Module LED The BBU module has an LE D on its faceplate. (See Figure 3-5 ) The function is the same as the fi fth LED on the control ler module. The LED is off whe n the BBU is functioning normally and is able to sust ain the cache m emory. The LED flashes to indicate the BBU is currently charging its battery cells. [...]

  • Página 48

    EonStor A12U/A08U-G2421 Installa tion and Hardware Reference Manua l Figure 3-7: Cooling Fa n Module LED RED Status OFF The cooling fa n module i s operat ing normal ly. ON The cooling fa n module has faile d and must be replaced. Table 3-7: Cooling Fa n Module LED Defini tions The subsystem has a n ovel approach to stabilizin g the temperature wit[...]

  • Página 49

    Chapter 3: M onitoring 3.3.1 Default Threshold Values NOTE: The threshold values listed below are used to trigger a warning even t and sound the alarm. A different va lue set is reserved for triggering the cooling fa ns to operate at a high rot ation s peed. The fan spe ed value set is not user -config urable. Table 3-8 sho ws the defa ult thres ho[...]

  • Página 50

    EonStor A12U/A08U-G2421 Installa tion and Hardware Reference Manua l 3.4 I 2 C Monitoring Module pres ence detection a nd the general wor king status o f cooling fan and other modules a re monito red thro ugh an I 2 C serial bus. If any of thes e modules fails, the failure will be detected and you will be notified via the various methods described [...]

  • Página 51

    Chapter 4: Connection and Operation Chapter 4 System Connection and Operation This chapter intro duces sample topolog ies, configuration optio ns and server connections f or the Eo nStor subsy stems and discusses b oth the p ower on an d power off procedures. 4.1 SCSI Connection Overview The EonStor A12U an d A08U subsystems support 2 SCSI host cha[...]

  • Página 52

    EonStor A12U/A08U-G2421 Installa tio n and Hardware Reference Manual Figure 4- 1: SCSI Connectors o n th e Controller Rear Panel 4.1.3 SCSI Termination Correct SCSI termination procedures require that the last devi ce on the SCSI bus be terminated. If the last device is not terminated or if devices other than the last are terminated, err atic SCSI [...]

  • Página 53

    Chapter 4: Connection and Operation 4.2 Host Connection Topology 4.2.1 Single Host Figure 4-2: Single SCSI Con tro ller Connected to a Single Host Comp u ter In the ex ample sh own in Figure 4- 2 , the SCSI ports are c onnected to two adapters on a host comput er to provi de path re dundancy. If one of the host channel s becomes disconnected, or if[...]

  • Página 54

    EonStor A12U/A08U-G2421 Installa tio n and Hardware Reference Manual 4.2.2 Dual Hosts Figure 4- 3: Cascaded Subsystems Connected to Two Host Computers In the ex ample shown in Figure 4- 3 , the SCSI ports are connected to different host computers. T his pro vides both path an d host com puter re dundancy. I f one of the host channels bec omes disco[...]

  • Página 55

    Chapter 4: Connection and Operation  Hard drives: Hard drives have been correctly installed on the drive trays.  Drive trays: ALL the drive trays, whet her or not t hey have a hard drive, have been installed into the su bsystem.  Cable connections: The host ports on the subsystem have been correctly connected to host computer(s ).  Powe[...]

  • Página 56

    EonStor A12U/A08U-G2421 Installa tio n and Hardware Reference Manual Figure 4- 4: Subsystem Po wer Switch es CAUTION! Although the PS Us are redundant and a single PSU can provide sufficient po wer to the system, it is advisable to tu rn both the power switches on. If only one PSU is operating and fails, the whole system will cra sh. 4.3.4 Power On[...]

  • Página 57

    Chapter 4: Connection and Operation 4.3.5 LCD Screen When powering on the subsystem, the following message s should app ear on the front panel LCD scr een. Wait for t he front panel LCD to show “ READY ” or “ No Host LUN ” before the host boots up. Refer to Figure 4- 5 on how to read the screens. Figure 4- 5: The LCD Initial Screen Model Na[...]

  • Página 58

    EonStor A12U/A08U-G2421 Installa tio n and Hardware Reference Manual 4.4 Power Off Procedure If you wish to power down the subsystem, please follow these steps: NOTE: If you wish t o power down t he subsystem, p lease ensure that no time-co nsuming processes, like “Regenerate Logical Drive Parity” or a “Media Scan,” are taking place. 1. Sto[...]

  • Página 59

    Chapter 4: Connection and Operation CHAPTER 4 SYSTEM CONNECTION AND OPER ATION ...................................................... 1 4.1 SCSI C ONNECTION O VERVIEW ................................................................................................. 1 4.1.1 SCSI Cables .................................................................[...]

  • Página 60

    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual 4.3.5 LCD Screen When powering on the subsystem, the following message s should app ear on the front panel LCD scr een. Wait for t he front panel LCD to show “ READY ” or “ No Host LUN ” before the host boots up. Refer to Figure 4- 11 on how to read the screens. Figure 4- 1[...]

  • Página 61

    Chapter 4: Connection and Operati on 4.4 Power Off Procedure If you wish to power down the subsystem , please follow t hese steps: NOTE: If you wish t o power down t he subsystem, p lease ensure that no time-co nsuming processes, like “Regenerate Logical Drive Parity” or a “Media Scan,” are taking place. 1. Stop I/O access to the system Sto[...]

  • Página 62

    Chapter 5 System Maintenance 5.1 Overview 5.1.1 About Subsystem Maintenance Constant monitoring and maintenance of you r SATA-based subsystems will minimize the chance of syst em downtime and preserve the working integrity of the system for a lon ger period o f time. If any of the subsy stem plug-in m odules fails, they must be replaced as soon as [...]

  • Página 63

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual • Qualified engineers who are familiar with the subsystem should be the only ones who make c omponent replacem ents. If y ou are not fami liar with t he subsys tems and not familiar with RAID subsystem maintenance in general, it is strongly advised that you refer subsystem mainte[...]

  • Página 64

    Chapter 5: System Maintenance 5.2.2 Notes on Controller Module Maintenance • The controll er modul e contains a DIMM modul e. It is not rec ommended t o re- use the DIMM module extracted from a failed control ler unless you ha ve a similar RAID subsystem that can be used to test the module. You can contact your vendor for sending the failed cont [...]

  • Página 65

    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual Figure 5- 1: Loosen Controller Module Re tention Screws Step 5. Pull the co ntroller module out: Once the retention screws have been removed; ge ntly pull the cont roller m odule out of the subsy stem chassis. 5.2.4 Replacing the Controller Module Step 1. Remo ve the failed control[...]

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    Chapter 5: System Maintenance 5.3 Replacing or Upgrading Memory Modules 5.3.1 Memory Module Installation Overview  The subsystem s come with a pre- installed 256MB (or above) DDR RAM DIMM modul e on the cont roller. The c ontroller s upports o ne memory module for the capaci ty up to 1GB. If a DDR R AM DIMM m odules with a d ifferent size is pre[...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual 5.3.3 DIMM Module Installation WARNING! The pre-installed modules must be re moved prior to installing n ew memory modules. Do this with care. Sensitive components can be damag ed during the process. If a DIMM m odule fail s or a D IMM modul e with a higher memory capacity is requi[...]

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    Chapter 5: System Maintenance Figure 5 -3: Insert the DIMM Module Step 5. Reinstall the controller module . After the DIM M modul e has been properly instal led, the contr oller modul e must be rei nstalled. T o do this, align t he controll er modul e with the c ontrolle r module bay . Then gently push the contro ller module in the controller bay. [...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual 5.4 Replacing a Faulty BBU IMPORTANT! The BBU is hot-swappable, can be replaced while the subsystem is runn ing. However, a new module w ill only be reco gnized after a subsystem reset. Carefully select the time when the reset will be mad e in order to minimize the overall disrupti[...]

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    Chapter 5: System Maintenance Step 4. Once the new BB U module is correct ly install ed into t he subsy stem, the LED should start flashing, indi cates the BBU is being charged. When the BBU is fully ch arg ed, the LED will go off. 5.5 Replacing a Failed PSU Module 5.5.1 Notes on PSU Module Maintenance • Two redundant PSU modules: The subsystem c[...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual Step 3. Remove the retention screw: After the power ca ble has bee n removed from the power c onnector , remove t he retentio n screw at the upper right side of the P SU rear-end panel . (See Figure 5- 7 ) The screw is located below the extraction lever, beside the LED indicator, a[...]

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    Chapter 5: System Maintenance Figure 5- 8: Dislodging th e PSU Step 5. Remove the cooling mod ule: To do this, push the clips on eith er side of the m odule rear pa nel together. Then gentl y pull th e cooling module out of the lowe r level of the PSU bracket. (See Figure 5- 11 ) Figure 5-9: Remov e the Cooling Module Step 6. Reinstall the cooling [...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual enclosure’s re ar panel. To firm ly secure the PSUs into place , reinsert the retention screw. Step 9. Reconnect the power cord and turn the power on: Plug the power cord into the socket on the PSU module an d turn t he PSU m odule power switch on. 5.6 Replacing a Failed Cooling [...]

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    Chapter 5: System Maintenance Step 1. To remove the coo ling fan module: Squeeze both side latches towards the center of the cool ing fan m odule and gently wit hdraw the cooling fan module from the su bsystem by gently pulling on the silver handle at the bottom. (See Figure 5- 10 ). Figure 5- 10: Remov ing the Cooling Fa n Module Release the modul[...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual Figure 5- 11: Forearm Han d le Locking Mechan ism  Front flap mechanism: Do not leave a drive tray ’s front flap open. The front flap a nd its key-lock secure a drive tray to chassis slot . A disk drive operating wit h the hal f-open front bezel may result in signal glitches a[...]

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    Chapter 5: System Maintenance 5.7.2 Replacing a Failed Hard Drive To replace a hard drive, please follow these steps: WARNING! Hard drives are fragile. Please always h andle hard drives with extreme care. Do not drop the h ard drives; al ways be slow, gent le and caref ul when handli ng a hard drive. Only handle t he hard drives by the edge s, avoi[...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual Figure 5-13: Drive Tray Key-Lock Rotation Step 4. Remove the drive tray along with the hard drive in it. O n c e t h e drive tray is dislodged from th e chassis, gently and carefully withdraw the driv e tray from the chassis. Step 5. Remove the hard drive from the drive tray: Loose[...]

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    Appendix A Subsystem Specifications A.1 Technical Specifications Environmental Specifications Humidity 5 to 95% (non condensing – operating and non-operating) Temperature Operating : 0º to 40ºC Non-operating : -40º to 60ºC Altitude Sea level to 12,000ft – operating Sea level to 20,000ft – non-operating Power Requirements Input Voltage 115[...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual System Weight Net weight: 23.5kg Gross weight: 25.0kg (without disk drives) EMI/EMC • FCC Class-B • CE Safety Requirements • UL • CB Shock Half-sine Operating: 5G peak, 11ms duration Non-operating: 15G, 11ms, half-sine Vibration Operating 0.5oct/mi n Non-operating 0.5oct/mi[...]

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    Appendix A: Subsystem Features A.2 Controller Specifications A.2.1 Configuration Specification RAID Levels 0, 1(0 + 1), 3, 5, 10, 30, 50, JBOD, and non-RAID disk spanning Host OS Compatibility Host OS independent; supports all major platforms Host Interface 2 SCSI-320 channels via 2 dual-stacked VHDCI connectors Host Channels 2 pre-configured SCSI-[...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual A.3 Drive Tray Specifications Specification Height 28mm Width 110mm Depth 218.92mm Key Lock Yes A.4 Power Supply Specifications Specification Nominal Power 350W DC Output 12.0V: 25A 5.0V: 25A 3.3V: 20A Input Frequency 47 to 63Hz AC Input 115VAC @ 6A or 240VAC @ 3A with PFC Power Fa[...]

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    Appendix A: Subsystem Features A.6 RAID Management Specification Configuration • LCD keypad panel • Text-based firmware-embedded utility over RS- 232C connection through the included audio jack- to-DB-9 serial cable • The RAIDWatch Manager program using Ethernet connection Performance Monitoring Yes Remote Control and Monitoring Yes Event Not[...]

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    EonStor A08U/A12U-G2421 Instal lation and Hardware Reference Manual Concurrent rebuild on Multiple Drives in a RAID (0 + 1) Logical Drive Yes Salvage the 2 nd Temporarily Failed Drive in a RAID 1, 3 or 5 Logical Drive Yes Salvage the 1 st Temporarily Failed Drive in a RAID 0 Logical Drive Yes A-6 Fault Tolerance Management[...]

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    Appendix B Spare Parts and Accessories B.1 Spare Parts B.1.1 Spare Parts Overview Except the RA ID control ler m odule, all the active compo nents in the subsystem s can be replaced while the system is running. If any of these co mponents fails then it can, if configure d in a fully re dundant m ode, be hot-swa pped. Spare parts fo r the subsystems[...]

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    EonStor A12U/A08U-G2421 Instal lation and Hardware Reference Manual B.1.3 Controller Modules Model Name Description IFT-82AU24GD08 SCSI-to-SATA RA ID cont roller m odule, 2 x SCSI-320 host chann els, 8 x SATA II drive channels. IFT-82AU24GD08-M2 SCSI-to-SA TA RAI D controll er module , 2 x SCSI-320 host chann els, 8 x SATA II drive channels, 256MB [...]

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    Appendix B: Spare Parts and Accessories B.2 Accessories and Optional Items B.2.1 Accessories Overview A number of accessory items are availa ble for the E onSto r A08U/A12U-G2421 subsystem. Some of these accessory items come with the subsystem; b ut if damaged or if more accessory items are neede d, th ey can be orde red separately . Available acce[...]

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    Appendix C Pinouts C.1. SCSI Port: VHDCI Connector Pinouts The SCSI port connector pinouts com ply with specifi cations in T10 Working Draft, Project 1365D, SCSI Parallel Interface-4. * NC = No Connection, * GND = Ground, * TPWR = Terminator Power Pin Name Pin Name 1 SD12+ 35 SD12- 2 SD13+ 36 SD13- 3 SD14+ 37 SD14- 4 SD15+ 38 SD15- 5 SDP1+ 39 SDP1-[...]

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    EonStor A08U/A12U-G2421 Installat ion and Hardware Reference Manual 27 SSEL+ 61 SSEL- 28 SC_D+ 62 SC_D- 29 SREQ+ 63 SREQ- 30 SI_O+ 64 SI_O- 31 SD8+ 65 SD8- 32 SD9+ 66 SD9- 33 SD10+ 67 SD10- 34 SD11+ 68 SD11- C.2. COM1 Cable: DB9 and Audio Jack Pinouts Figure CT-1: Serial Port Cab l e CN1 an d CN2 Connectors COM 1 Cable: C onnects a PC running a ter[...]

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    Appendix C Pinouts NOTE: A null modem is used for wire-swap and is necessary for connecting in between COM1CN2 and a PC serial port. C.3. IFT-9011 Null Modem Swap Pin 2 and Pin 3 Swap Pin 4 and Pin 6 Swap Pin 7 and Pin 8 Table -2: Null Modem Pinouts C.4. Ethernet Port Pinouts Figure -2: LA N Port Pinouts Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 L[...]

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    Index Drive Trays, 3-3 dummy plate, 2-9 - A - accessory items, 2-6 - E - Air Flow, A-4 ejection handle, 5-10 Airflow, 2-2 electrostatic discharge, 2-1 airflow clearance, 2-2 Ethernet link, 1-14 Ambient Temperature, 4-8 ethernet port, 1-9 array identification, 1-7 Ethernet Port, C-3 audible alarm, 1-14, 3-8, 3-9 Ethernet Ports, 3-3 Audible Alarm, 3-[...]

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    EonStor A08U-C2411 Installation and Hardware Reference Manual lower level, 2-6 - M - media scan, 4-11 memory module, 4-7 mini-SCSI connector, 1-9 Model Variations, 1-2 - N - normalized airflow, 1-15, 5-2 Null modem, C-3 - P - Package dimensions, A-1 PATA drives, 2-11 path redundancy, 4-6, 4-7 Phillips-head screwdriver, 2-9 power cable, 4-8 power co[...]