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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones NCR 7455. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica NCR 7455 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual NCR 7455 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales NCR 7455, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones NCR 7455 debe contener:
- información acerca de las especificaciones técnicas del dispositivo NCR 7455
- nombre de fabricante y año de fabricación del dispositivo NCR 7455
- condiciones de uso, configuración y mantenimiento del dispositivo NCR 7455
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de NCR 7455 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de NCR 7455 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico NCR en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de NCR 7455, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo NCR 7455, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual NCR 7455. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
NCR 7455 Retail Terminal Release 1.0 Site Preparation 18427 1 2 3 4 5 6 7 8 9 0 B005-0000-1286 Issue A[...]
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Página 2
The products described in this boo k are licensed pr oducts of NCR Corporation. NCR is a registered trademark of NCR Corporation. Pentium is a registered trademark of Intel Corporation. It is the policy of NCR Corporation (NCR) to improve pro ducts as new technolo gy, components, softw are, and firmw are become available. NCR, the refore, rese rves[...]
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Página 3
Site Preparation i Preface Audience This book is written for hardware i nstaller/ service person nel, system integrators, and field engineers. Notice: T his document is NCR proprietary information a nd is not to be disclosed or reproduced without co nsent. Safety Warnings This equipment is intended for u se with an IT powe r system with a line-to- [...]
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Página 4
ii Site Preparation Lithium Battery Warning Caution: Danger of explosion if battery is incorrectly repl aced. Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries a ccording to t he manufac turer's instructions. A ttention: Il y a da nger d'explosion s'i l y a remplacement i ncorrec[...]
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Página 5
Site Preparation iii This book contain s the i nformation necess ary for the preparatio n of a site that conforms to NCR spec ificatio ns. It is very important that th e site complies wit h the requireme nts specif ied in t he document because, once the equipment has been installed, defic ien cies in site preparation or the problems caused by these[...]
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Página 6
iv Site Preparation Finally, only t he customer can k now the full extent o f damage that may be caused to his business by reason of failure of the equipment which is to be installed. For th is reason, it is the customer ’s responsibi lity to ascertain the extent of any possi ble damage to his existing or planned business, and to effect full insu[...]
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Página 7
Site Preparation v Table of Contents Introduction ......................................................................... 1 Interpreting the Model Number ....................................... 2 Related Site Preparation Data ........................................... 3 How to Order ...............................................................[...]
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Página 8
vi Site Preparation NCR 5972 2x20 Remote Post Customer Display .... 17 NCR 5973 International Remote Pos t Customer Display ......................................................................... 18 NCR 5972 Remote Table-Top Customer Display .. 19 NCR 2336-K007 External CD-ROM Dri ve .............. 20 NCR 2336-K008 USB RS-232 Port Server ........[...]
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Página 9
Site Preparation vii AC Power Line Trans ient Prote ction 1 Data Line Transient Protection ......................................... 2[...]
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viii Site Preparation Revision Record Issue Date Remarks A April 01 First issue[...]
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Site Preparation ix Radio Frequency Interfere nce Stateme nts Federal Communications Commission (FCC) Informat ion to User This equipment has been tested and found to comply with the l imits for a Cla ss A digital device, pursuant to Pa rt 15 of FCC Rules . These limits a re desig ned to provide reasonable protection against harmful i nterference w[...]
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Página 12
x Site Preparation Declaration o f Conf ormity Manufacturer’s Name NCR Corporation Manufacturer’s Address NCR Corporation Retail Solutions Divisio n 2651 Satellite Boulevard Duluth, GA 30096-581 0 Type of Equipment Information Tech nology Equipme nt Model Number Class 7455 Electrical Ra tings (Input) 100-240 V, 2.0 A, 50 -60 Hz NCR Corporation,[...]
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Página 13
Site Preparation Introduction 18427 1 2 3 4 5 6 7 8 9 0 This document provides the information necessary to prepare a site to NCR specifications prior to i nstalli ng a termina l. The site must be properly prepared before the retail termina l is ins talled because site preparation deficienc ies may be di fficult to detect a nd correct after install[...]
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Página 14
2 Site Preparation Interpreting the Model Number 22 = Base Unit with 12.1" LCD (Release 1) 18043 Language 01 = International English Power Required 80 = 110 -240 VAC 50/60 Hz NCR Model 74xx 2 2 XX 80 Operating System Processor 01 00 = No OS 01 = Windows 03 = MS/DOS[...]
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Página 15
Site Preparation 3 Related Site Preparation Data AC Power and Communications Wiring Title Order Number NCR Ethernet Communication s Wiring Guide BST0-2118-82 NCR Terminal AC Power Wir ing Guideli nes BST0-2115-53 Peripherals Title Order Number NCR 7158 Thermal Receipt/Impact Printer B005-0000-1112 NCR 7162 Thermal Receipt Prin ter Owner’s Guide B[...]
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Página 16
4 Site Preparation How to Order Information Products are av ailable t hrough several di fferent c hannels. You need an order form if you are using fax, e-mail, or ma il order. Order forms are available to NCR personne l through QuickLook. I n QuickLook, click on Fo rms & Te mplate s , then select In for mation Products Order Form . Web Sites ?[...]
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Página 17
Site Preparation 5 Customer Respo nsibili ties Before the system can be instal led, the customer must do or provide the follow ing: • When required by NCR, provide t he NCR Customer Services representative with appropriate drawings that indicate: − Location of the e quipment − Site wiring (power a nd communica tions, pat hs and le ngths) − [...]
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Página 18
6 Site Preparation AC Store Wiring Req uirements The customer must provide suitable AC po wer for the retai l terminals, associated equipment, and devices. A dedicated unswitc hed power line dedicated to th e NCR equipment i nstallat ion is recomme nded. Refer to the Workstation and Periphera ls AC Wiring Guide (BSTO- 2115-53) for store AC wiring r[...]
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Site Preparation 7 System Configura tion Dia gram 7162 7158 7880 Scanner/Scale 7892 Bi-modal Presentation Scanner 1 2 3 4 5 6 7 8 9 0 18984 CRT Operator or Customer Display 5972-1000 Customer Display LAN Ethernet Cash Drawers 5992 Signature Capture 7872 Scanner/Scale RS-232 Peripherals AC AC Only 5945 Electronic Payment Terminal RS-232 Transaction [...]
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Página 20
8 Site Preparation Physical Considerations This sectio n presents the followi ng retail termi nal i nformation: • Operating and serv ice clearan ce requirements • Display mounting consideratio ns • Retail terminal and component dimens ions • Component weights • Airflow re quirements • Power requirement s[...]
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Página 21
Site Preparation 9 Operating and Service Clearance Requirements Location Component Distance Reason Above 7158 Printer 305 mm (12 in.) Clearance to raise printer co ver 7162 Printer 197 mm (7.75 in.) Clearanc e to raise printer co ver 7166 Printer 280 mm (11 in.) Clearance to raise printer co ver 7194 Printer 228 mm (9 in.) Clearance to raise printe[...]
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Página 22
10 Site Preparation Component Dimensions NCR 7455 with Integrated Custom er Display and PCMCIA 18818 1 23 4 56 7 8 9 466 mm (18.3 in.) 380 mm (15.0 in.) 475 mm (18.7 in.) 445 mm (17.5 in.)[...]
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Página 23
Site Preparation 11 NCR 7455 with Integrated P ost Customer Displa y 12 3 456 7 89 406 mm (16.0 in.) 480 mm (19.0 in.) 475 mm (18.7 in.) 18817 7453-K005 C ash Drawer 18038 455.6 mm ( 17.94in.) 108 mm (4.25 in.) 450.9 mm (17.75 in.) 263.5 mm (10.375 in.) Operating and Service Clearance for Drawer[...]
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Página 24
12 Site Preparation NCR 2189 Cash Dra wer 16676 133 mm (5.25 in.) 330 mm (13 in.) (18.25 in.) Operating and Service Clearance for Drawer 464 mm 527 mm (20.5 in.) NCR 2113 Cash Dra wer 17310 96 mm (3.75 in.) 400 mm (15.75 in.) 450 mm (17.75 in.) 254 mm (10 in.) Operating and Service Clearance for Drawer[...]
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Página 25
Site Preparation 13 NCR 7162 Rece ipt Printer 16099 148mm (5.5 in.) 165 mm (6.5 in.) 240 mm (9.45 in.) NCR 7194 Thermal Receipt Printer 16492 130 mm (5.10 in.) 157 mm (6.20 in.) 85 mm (3.30 in.) 212 mm (8.3 in.) 187 mm (7.4 in.)[...]
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14 Site Preparation NCR 7166 Thermal Receipt/Impa ct Printer 171 mm (6.75 in.) 248 mm (9.75 in.) 330 mm (13.00 in.) 280 mm (11.00 in.) 17308 NCR 7158 Thermal Receipt/Impa ct Printer 165 mm (6.50 in.) 336 mm (13.25 in) 229 mm (9.00 in) 305 mm (12.00 in.) 17307[...]
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Site Preparation 15 NCR 7196 Thermal Receipt Printer 108 mm (4.25 in.) 140 m (5.50 in.) 146 mm (5.75 in.) 254 mm (10.00 in.) 17306[...]
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Página 28
16 Site Preparation NCR 7455 - 4x2 0 Remote Post Customer Display 18819 95 mm (3.75 in.) 506 mm (22.1 in.) 50 mm (3.5 in.) 95 mm (3.75 in.) 180 mm (7 in.) 110 mm (4.25 in.)[...]
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Página 29
Site Preparation 17 NCR 5972 2x20 Remote Post Customer Displ ay 262 mm (10.3 in.) 15708 95 mm (3.75 in.) 506 mm (22.1 in.) 30 mm (1.2 in.) 95 mm (3.75 in.) 119 mm (4.7 in.)[...]
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Página 30
18 Site Preparation NCR 5973 International Re mote Post Customer Displ ay 350 mm (13.8 in.) 45 mm (1.8 in.) 95 mm (3.75 in.) 95 mm (3.75 in.) 110 mm (4.3 in.) 262 mm (10.3 in.) 17236a[...]
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Página 31
Site Preparation 19 NCR 5972 Remote Tabl e-Top Customer Display 17237 262 mm (10.3 in.) 158 mm (6.2 in.) 173 mm (6.8 in.) 110 mm (4.3 in.) 45 mm (1.8 in.) 178 mm (7.0 in.)[...]
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Página 32
20 Site Preparation NCR 2336-K007 E xternal CD-ROM Drive 23 m m (0.9 in.) 155 m m (6.1 in.) 218 m m (8.6 in.) 16951 Note: Allow 75 mm (3 in. ) cleara nce in t he back of t he NCR 2336-K0 07 External CD-ROM Drive for connector and cable clearance. NCR 2336-K008 USB RS-23 2 Port Ser ver 183 mm (7.2 in.) 111 mm (4.4 in.) 26 mm (1.0 in.) 16950[...]
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Página 33
Site Preparation 21 Component Weights The follow ing table s hows the compo nent weig hts for eac h integrated component. Retail Terminal Components Weight kg. lbs. 2189 Cash Drawer 9.5 20.9 7453-K005 Cash Dra wer 11.4 25.15 7455 4x20 Remote Customer Display 0.7 1.5 7158 Receipt/Impact Prin ter 4.8 10.5 7162 Receipt Only Pri nter 1.7 3.8 7166 Recei[...]
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Página 34
22 Site Preparation Ventilation Clearance Leave the minimum cl earances s hown be low for proper cooling conditions for t he 7455 Class Reta il Terminal. 18392 1 23 45 6 7 8 9 76 mm (3 in.) Minimum Vertical Clearance Minimum Horizontal Clearance 25 mm (1 in.)[...]
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Página 35
Site Preparation 23 Power Requirements Core module contain a three -wire, si ngle-pha se, selectab le 120/240 volt AC, 95 Watt power supply. The supply po wers the retai l terminal, DynaKey, MSR, some scan ner, VFD display, keyboard, USB interface, cash drawer, and PC MCIA cards. The following tables show operati ng specifi catio ns for the power s[...]
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24 Site Preparation Cable Routin g Considera tions External cables can be routed out the back o f the Table -Top Mount. The internal ca ble con nectors on th e terminal are located on the underside of the Core Module under t he Cable Cover. 18365 Screws (2)[...]
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Página 37
Site Preparation 25 Considerations for Enclosed Installations Thermal Test Points With the terminal installed in the enclosure, verify that the temperature does not exceed 45 o C (1 15 o F) in the operating environment. Test the temperature at the rear access pane l covering t he CD-ROM and hard drive. 18820 Note: For terminal servicing informatio [...]
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26 Site Preparation System Cables Cable Type Cable Name NCR Part No. Corp. ID No Approximate Cable Lengths Cash Drawer Dual Drawer, Y cable 497-0409394 1416-C372-0006 0.6 m/2 ft Communications Ethernet, 10/100Base -T 497-0008623 (Unshielded ) USB 497-0415949 1416-C528-00 10 1 m/3 ft USB 497-0415950 1416-C528-00 40 4 m/13 ft Displays Remote Customer[...]
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Página 39
Site Preparation 27 Cable Type Cable Name NCR Part No. Corp. ID No Approximate Cable Lengths Printer Extender Drop Cables (7453-K641) 7162/7166/7 196 Printer/Workstation 497-041 1815 1416-C417-00 40 4 m/13 ft 7194 Printer 497-0411816 1416-C41 8-0040 4 m/13 ft Printer Po wer Supply 7194 Printer 497-0405945 1416-C28 6-0040 4 m/13 ft[...]
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Página 40
28 Site Preparation Cable Illustrations Dual Cash Drawer, Y-cable 15808 51 m m (2.0 in .) 16 m m (0.625 in.) Access Hole Di ameters Cash DWR. #1 Cash DWR. #2 497-040939 4 Ethernet, 10/1 00 Base-T 16298 19 mm (.75 in.) 19 mm (.75 in.) Access Hole Diameters Modular 8-Pin Plug Modular 8-Pin Plug 497-0008623 USB, 1- or 4-Meter[...]
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Página 41
Site Preparation 29 Printer Interface Cab les (RS-232) 7162/7166/7196 13224 63.5 m m (2.5 in.) 38 mm (1.5 in.) Access Hole Diameter s Printer 497-0407427 - 1 m 497-0407429 - 4 m 497-0407430 - 15 m Workstat ion RS-232 Port 9-pin D-shell Receptacle 25-pin D-shell Plug 7194/7158 13223 38 mm (1.5 in.) 38 mm (1.5 in.) Access Hole Diameter s Printer Work[...]
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30 Site Preparation NCR 5972 Remote Customer Di splay and Adapter Cables 1 6291 T o P ower B rick 8 -pin M icrofit R eceptacl e T o C ustomer D isplay To C ust. Displa y P ort 4 97-04056 76 - 4 M 1 416-C278-00 40 2 5-pin D -Shell R eceptacl e 2 4-pin M icrofit R eceptacl e 2 5 mm ( 1.0 in.) 5 7.1 mm ( 2.25 in.) A ccess H ole Diam eters 1 9 mm ( 0.7[...]
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Página 43
Site Preparation 31 External CD-ROM Cable 1 6959 T o CD-ROM P ower C onnect or S MK 2 mm Plu g T o CD-ROM P arallel C onnect or 4 97-04130 11 - 0.6 M 1 416-C464-00 06 2 5-pin D -Shell R eceptacl e 2 8-pin S ub-Miniture D -Plug 3 1 mm ( 1.25 in.) 5 7 mm ( 2.25 in.) A ccess H ole Diam eters 1 2 mm ( 0.5 in.) T o 7455 C ust. Displa y P ort External Pa[...]
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32 Site Preparation Automatic Change Dispenser Serial Cab le 18056 497-0404832 9-Pin D-shell Receptacle 25-pin D-shell Plug P2 1 6 5 9 P1 1 14 13 25 Power, AC 15405 45 mm (1.75 in.) Access Hole Diameter Workstat ion 006-1009037[...]
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Site Preparation 33 Environmen tal Requireme nts Barometric Pressure The 7455 Retail Terminal is designed to operate with in the follo wi ng barometric pressure conditions: • Maximum operating alti tude: 3000 m (9843 ft) • Operating range of pressure: 1 05 kPa to 69 k Pa (15.2 lb/ in. to 10.0 lb/in. ) Temperature The 7455 Retail Terminal is des[...]
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34 Site Preparation[...]
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Página 47
Appendix A: Transient Protection AC Power Li ne Transient Pro tection In the process of power dis tribution, tra nsient el ectrical e nergy (including, but not limited to, lightning strikes, intermittent short circuits, and s witching tra nsients ) can be introduced onto po wer lines. Such transient en ergy can be very da maging to elec tronic hard[...]
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Página 48
A-2 Appendix A: Transient Protection • Be listed by the accepted safe ty organization for t he country involved (UL, CS A, VDE, ETL, and so on ) and t he instal lation must conform to local, state, and national electrical codes and regulations. Data Line Transient Protection The nature of the tran sient phe nomenon may extend to th e data communi[...]
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Página 49
Index A-i Index —2— 2336-K007 External CD -ROM Drive, 20 2336-K008 USB RS-232 Port Server, 20 —4— 4x20 Remote Customer Display, 16 —5— 5972-1000 Remote Customer Display, 17 5973 Internationa l VFD Customer Display, 18, 19 —7— 7158 Thermal Receipt/Impact Printer, 14 7161 Thermal Receipt Prin ter, 13 7166 Thermal Receipt/Impact Printe[...]
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Página 50
ii Index —N— NCR 2113 Cash Drawer, 12 NCR 2189 Cash Drawer, 12 —O— Operating range of barometric pressure, 33 —P— Power requirements, 23 Printer 7158 Thermal Receipt/Impact Printer, 14 7161 Thermal Receipt Prin ter, 13 7166 Thermal Receipt/Impact Printer, 14 7194 Thermal Receipt Prin ter, 13 7196 Thermal Receipt Prin ter, 15 Printer Int[...]
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[...]
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Página 52
B005-0000-1286 April 2001 Printed on recycled p aper[...]