Nortel Networks Regular Telephone manual

i Meridian 1 Regular Telephone User Guide This Nortel documentation is protected by copyright. It may not be copied in any form or medium except pursuant to the Nortel License to Copy Documentation ("License"). If a License has been purchased, it will be enclosed with this copy of Nortel documentation. Information is subject to change wit[...]

Introduction .............................................................................................1 Making and answering calls ...................................................................3 Special features ....................................................................................... 4 Index .................................[...]

1 Regular telephone The Meridian 1* is designed to provide flexible use of business telephones. It is capable of a number of sophisticated operations such as setting up conference calls, allowing you to answer someone else’s calls, or even notifying you when a number you have tried is no longer busy. Some of the features have been assigned to you[...]

2 Regular telephone Special Prefix Code (SPRE) —the Special Prefix Code is a number you dial telling the Meridian 1 that you’ll be dialing another command code. For example, when you see, “Dial SPRE 87,” first dial the SPRE code, then dial the digits 87. Your System Administrator can tell you the SPRE code for your system. Switchhook —the[...]

3 Regular telephone To make a call: 1 Lift the handset. 2 Dial the phone number. You hear ringback or busy signal. Note: If you dial an invalid number or one with more digits that the maximum allowed for your organization, you may hear a fast busy signal or an announcement, or be redirected to the attendant To answer a call: Your phone is ringing: [...]

4 Regular telephone Some of the features assigned to your phone will be different from those assigned to other phones. Since different users have different telephone needs, the type and number of features will vary from phone to phone. This chapter lists some of the special features in alphabetical order and explains how to use them. Note: If your [...]

5 Regular telephone • If you have Transfer, you can’t use the Attendant Recall feature. You can get assistance from the attendant by using Transfer and dialing the attendant’s extension. You and the original caller will both be connected to the attendant. Call Pickup Telephones in your organization may be arranged into Call Pick-up groups. Us[...]

6 Regular telephone Call Waiting Use Call Waiting to answer a second call on your phone, without disconnecting from the call you are already on. You are on a call and you hear two beeps, a pause, and two more beeps. To answer the waiting call: 1 Flash the switchhook or press LINK . The first call is put on Hold and you are connected to the second c[...]

7 Regular telephone Charge Use Charge Account to charge your long distance calls to an account number. The calls will be billed to your department, office or project. You can enter a charge account number before you make a call or during a call. To enter a charge account number before making a call: 1 Lift the handset. 2 Dial SPRE 5 or CDRC FFC. Th[...]

8 Regular telephone To charge a call using Conference or Transfer: 1 Flash the switchhook. You hear three beeps followed by dial tone. Your call is put on Hold. 2 Dial SPRE 5 or CDRC FFC. The dial tone stops. 3 Dial the charge account number. You hear dial tone. 4 Dial the phone number. 5 If your hear ringback, hang up to transfer the call. or — [...]

9 Regular telephone Conference Use Conference to set up a conversation between yourself and up to five other people. To set up a conference call (you are on a call and you wish to add one person or more to your call): 1 Flash the switchhook or press LINK . You hear three beeps followed by dial tone. 2 Dial the telephone number of the person to be i[...]

10 Regular telephone Electronic Lock To lock your phone so no one can make outside calls on it: 1 Lift the handset. 2 Dial the Lock code. 3 Dial your Electronic Lock password. You may hear a confirmation tone after dialing your password. 4 If you're using someone else's phone, dial your main extension number. 5 Hang up or press Rls . To u[...]

11 Regular telephone To cancel Forward: 1 Lift the handset. 2 If you have a pushbutton telephone, dial #1 or CFWA FFC. or If you have a rotary dial telephone, dial SPRE 74 or CFWA FFC. 3 Hang up. Calls come in to your phone as usual. Notes: • You will hear a fast, busy signal if you dial a code which isn’t allowed or if you dial a number with m[...]

12 Regular telephone Group Call Use Group Call to set up an automatic conference with a predefined group of up to 20 telephones. If your telephone is part of a Group Call group, you’ll be notified when a Group Call is made. To answer a Group Call: — Lift the handset. Notes: • Your phone can’t be used to set up a Group Call. • You can leav[...]

13 Regular telephone 3 Hang up. Periodic ringing reminds you that a call is on hold. To return to a call on hold: — Lift the handset to return to the call on Hold. Notes: • You can’t put a Conference call on Hold. • You can leave the handset off the hook after you have put a call on Hold. To return to the call, flash the switchhook or press[...]

14 Regular telephone Intercom Telephones in your organization can be arranged into Intercom groups. Use Intercom to call another telephone in your group by dialing a one- or two- digit code. The codes are available from your System Administrator. To use Intercom: 1 Lift the handset. 2 Dial the one- or two-digit code for the phone you are calling. Y[...]

15 Regular telephone Message Waiting Your telephone can be automatically answered by a Message Center attendant if you do not answer or if your line is busy. The Message Waiting feature notifies you when the attendant or Message Center has taken a message for you. If there is a message waiting for you at the Message Center, you’ll be notified in [...]

16 Regular telephone Override If you place a call to a busy telephone, Override allows you to interrupt the call. To override a busy call: 1 After encountering a busy signal, flash the switchhook. 2 Dial OVRD FFC. All parties hear a one-second beep and you are connected to the call. You hear a beep every 16 seconds. Note: If you are on a call and h[...]

17 Regular telephone Redial Use the Last Number Redial feature to automatically redial the last number you dialed. Each number you dial is automatically stored, erasing the previously stored number. To use Redial: 1 Lift the handset. 2 Dial SPRE 89 or RDLN FFC. You hear ringback or busy signal. The last number you dialed is automatically redialed. [...]

18 Regular telephone Remote Call Forward From any telephone within the Meridian 1 system, simply lift the handset and use the following procedures. From any telephone outside the system, first dial the Direct Inward System Access (DISA) number of your system and wait for dial tone. Your system administrator can tell you the DISA number, the Remote [...]

19 Regular telephone Verify Remote Call Forward: 1 Dial the Remote Call Forward Verify code. 2 Dial the Electronic Lock password associated with your telephone. 3 Dial the main extension number of the telephone. 4 Dial the number to which calls will be forwarded. 5 Dial the end-of-entry digit(s). If the number you are forwarding calls to does not m[...]

20 Regular telephone Speed Call Speed Call lets you store telephone numbers so that you can dial a one-, two-, or three-digit code to make your phone call. Telephones are designated as Speed Call Users or Speed Call Controllers. Speed Call Controllers can store numbers as well as use them. Speed Call Users can only use the numbers. If your Speed Ca[...]

21 Regular telephone To make a Speed Call: 1 Lift the handset. 2 If you have a pushbutton telephone, dial #3 or SPCU FFC. or — If you have a rotary dial telephone, dial SPRE 76 or SPCU FFC. 3 Dial the one-, two-, or three-digit code for the number you want to call. You hear ringback or busy signal. The number is dialed automatically. You will hea[...]

22 Regular telephone Stored Number Redial Use Stored Number Redial to store a phone number and redial it automatically. To store a number: 1 Lift the handset. 2 Dial SPRE 78 RDST FFC. 3 Dial the number you want to store. 4 Hang up. The dialed number is stored. Any previously stored number is erased. To store a number during a call: 1 Lift the hands[...]

23 Regular telephone Notes: • You’ll hear a fast busy signal if you dial a number with more than the maximum number of digits allowed or if you dial a code which isn’t allowed. • If you dial a number with more digits than is allowed, the number in the Stored Number Redial memory is not changed. • Ringback is heard if a complete number has[...]

24 Regular telephone Transfer Use this feature to transfer a call to someone else, without the help of the attendant. You can also speak privately with the person to whom you are transferring the call. To transfer a call: You are on a call with someone who wants to speak to another person in your organization. 1 Flash the switchhook or press LINK .[...]

25 Regular telephone 500 2 2500 2 answer a call 3 attendant 1 Attendant Recall 4 Call Forward 10 Call Park 16 Call Pickup 5 Call Transfer 22 Call Waiting 6 Camp-on 6 Charge 7 Conference 9 cradle button 1 Dial Intercom 10 Directory Number 1 disconnect a call 3 DN 1 end a call 3 extension 1 Flexible Feature Codes 1 Flexible Night Service 3 Forced Cha[...]