Proware EP-3163S-S3S3 manual

SAS to SAS/SATA II RAID Subsystem User Manual Revision 1.2[...]

SAS to SAS/SATA II RAID Subsystem 2 User Manual Table of Contents Preface ........................................................ ............................................................... .........5 Before You Begin ............................................... ..............................................................6 Safety Gui del [...]

SAS to SAS/SATA II RAID Subsystem User Manual 3 Chapter 4 RAID Configur ation Utility Options ................. ................................... 37 4.1 Configu ration t hrough Termi nal ........................... ............................................................... .......................... 37 4.2 Configu ration thr ough the LCD Pan[...]

SAS to SAS/SATA II RAID Subsystem 4 User Manual 5.5.6 NTP Con fi guration ...................................... .................................................................................................89 5.5.7 View Events / M ute Beep er .............................. ............................................................... ........[...]

SAS to SAS/SATA II RAID Subsystem User Manual 5 Preface About this manual This manual provides inf ormation regarding the hardw are features, installation and configuration of the 16 Bays RAI D subsystem . This document also describes how to use the storage management software. Inf ormation contained in the manual has been reviewed for accuracy, bu[...]

SAS to SAS/SATA II RAID Subsystem 6 User Manual Before You Begin Before going through with this manual, y ou should read and focus on th e following safety guidelines. Notes about the subsys t em’s controller configuration and the product packaging and delivery are also included here. Safety Guidelines To provide reasonable protection against an [...]

SAS to SAS/SATA II RAID Subsystem User Manual 7 Unpacking the Shipping Carton The shipping package c ontains the following: NOTE: If any damage is found, cont act the dealer or vendor for assistance. RAID Subsystem Unit Two (2) power cords Two(2) external SAS cables Note: Four(4) external SAS cables for dual RAID controller One (1) RJ45 Ethernet ca[...]

SAS to SAS/SATA II RAID Subsystem 8 User Manual Chapter 1 Product Introduction The EPICa RAID Subsystem The EP-3163 series RAID subsyste m featur es 3Gb SAS host performance to incre ase system efficiency and performance. It feat ures high capacity expansi on, with 16 hot- swappable SAS/SATA II hard disk drive bays in a 19-inch 3U rackmount unit, s[...]

SAS to SAS/SATA II RAID Subsystem User Manual 9 Features  Supports dual controller fo r features redundant RAID  Supports RAID levels 0, 1, 0+1, 3, 5, 6 , 30, 50, 60 and JBOD  Supports online Array roaming  Online RAID level/stripe size migration  Online capacity expan sion and RAID level migrat ion simultaneou sly  Online Volume [...]

SAS to SAS/SATA II RAID Subsystem 10 User Manual 1.1 Technical Specifications Model EP-3163S/D-S3S3 RAID Controller SAS-SAS Controller Single or Redundant Host Interface Two 4x mini SAS (3Gb/s) Disk Interface SAS 3Gb or SATA II SAS expander 4x mini SAS (3Gb/s) - Direct Attached 16 Disks - Expansion Up to 112 Disks Processor Type Intel IOP341 64-bit[...]

SAS to SAS/SATA II RAID Subsystem User Manual 11 Bad block auto-remapping Yes Platform Rackmount Form Factor 3U # of Hot Swap Trays 16 Tray Lock Yes Disk Status Indicator Access / Fail LED Backplane SAS / SATA II Single BP # of PS/Fan Modules 500W x 2 w/PFC # of Fans 4 Power requirements AC 90V ~ 264V Full Range 10A-5A, 47Hz~63Hz Relative Humidity [...]

SAS to SAS/SATA II RAID Subsystem 12 User Manual 1.2 RAID Concepts RAID Fundamentals The basic idea of RAID (Redu ndant Array of Indepen dent Disks) is to combine mu ltiple inexpensive disk driv es into an array of disk driv es to obtain performance, capacity and reliability that exceeds that of a single large drive. Th e a rray of drives appears t[...]

SAS to SAS/SATA II RAID Subsystem User Manual 13 Definition of RAID Levels RAID 0 is typically defined as a group of stripe d disk drives without parity or data redundancy. RAID 0 arrays can be config ured with large stripes for multi-user environments or small stripes for single-use r systems that access long sequential records. RAID 0 arrays deli[...]

SAS to SAS/SATA II RAID Subsystem 14 User Manual RAID 3 sector-stripes data across groups of drives, but one driv e in the group is dedicated for storing parity information. RAID 3 relies on the embedded ECC in each sector for error detection. In the case of dr ive failure, data recovery is accomplished by calculating the exclu sive OR (XOR) of the[...]

SAS to SAS/SATA II RAID Subsystem User Manual 15 RAID 6 i s s i m i l a r t o R A I D 5 i n t h a t d a t a p r o t e c t i o n i s a c h i e v e d b y w r i t i n g p a r i t y information to the physical drives i n the array. With RAID 6, however, two sets of parity data are used. These two sets are different, and each set occupies a capacity equ[...]

SAS to SAS/SATA II RAID Subsystem 16 User Manual RAID Management The subsystem can implement several different levels of RAID technology . RAID levels supported by the subsystem are shown below. RAID Level Description Min. Drives 0 Block striping is provid e, which yields higher performance than with individual drives. There is no redundancy. 1 1 D[...]

SAS to SAS/SATA II RAID Subsystem User Manual 17 1.3 Array Definition 1.3.1 Raid Set A Raid Set is a group of disk drives co nt aining one or more logical volumes called Volume Sets. It is not possible to have mu ltiple Raid Sets on th e same disk drives. A Volume Set m ust be created either on an exi sting Raid Set or on a group of available indiv[...]

SAS to SAS/SATA II RAID Subsystem 18 User Manual 1.4 High Availability 1.4.1 Creating Hot Spares A hot spare drive is an unused online availabl e drive, which is ready to replace a failed disk drive. In a RAID level 1, 0+1, 3, 5, 6, 30, 50, or 60 Raid Set, any unused online available drive in stalled but not belonging t o a Raid Set can be defined [...]

SAS to SAS/SATA II RAID Subsystem User Manual 19 Chapter 2 Identifying Parts of the RAID Subsystem The illustrations below identify th e various parts of the system. Familiarize yourself with the parts and terms as you ma y encoun ter them later in the later chapters and sections. 2.1 Main Components 2.1.1 Front View[...]

SAS to SAS/SATA II RAID Subsystem 20 User Manual 2.1.1.1 Disk Trays HDD Sta tus Indi cator Part Function HDD Activity L ED This LED will blink blue wh en the hard drive is being a ccessed. HDD Fault LED Green LED indicates power is on and hard drive status is good for this slot. If there is no hard drive, the LED is Red. If hard drive defected in t[...]

SAS to SAS/SATA II RAID Subsystem User Manual 21 2.1.1.2 LCD Front Panel Smart Function Front Panel Th e sm ar t LC D pa n el i s a n o p t i o n t o con figu r e th e RA ID subsy st em. If y ou are configuring the subsystem using the L CD pane l , p r e s s t h e Select button to login and configure the RAID subsystem. Parts Function Up and Down A[...]

SAS to SAS/SATA II RAID Subsystem 22 User Manual Environment Status LEDs Parts Function Power LED Green LED indicates power is ON. Power Fail LED If a redundant power supply unit fails, this LED will turn to RED and alarm will sound. Fan Fail LED When a fan fai ls or the fan’s rotational speed is below 1500RPM, this LED will turn red and an alarm[...]

SAS to SAS/SATA II RAID Subsystem User Manual 23 2.1.1.3 LCD IP Address in Dual Controller Mode In dual controller mode, the RAID subs ys tem has 2 IP addresses which can be accessed separately. By default, the IP address of Contr oller 1 is shown. To view the IP address of Cont roller 2, press the “Down Arrow” button in the front panel three ([...]

SAS to SAS/SATA II RAID Subsystem 24 User Manual 2.1.2 Rear View Single Controller Dual Controller[...]

SAS to SAS/SATA II RAID Subsystem User Manual 25 Controller Module – The subsys tem has single or dual controller module. Power Supply / Fan Module #1, #2 – Two power supply / fan modules are located at the rear of the subsystem. Eac h PSFM has one Power Supply and t wo Fans. PSFM 1 has Power#1, Fan#1 and Fan#2. PSFM 2 has Po wer#2, Fan#3 and F[...]

SAS to SAS/SATA II RAID Subsystem 26 User Manual 2.2 Controller Module The EPICa RAID system includes a dual 3Gb SAS-to-SAS/SATA II RAID Controller Module. RAID Controller Module 2.2.1 Controller Module Panel[...]

SAS to SAS/SATA II RAID Subsystem User Manual 27 Part Description Host Channel A, B Two host channels (A and B) are available and can be use to connect to SAS HBA on the Host system, or to connect to SAS switch. SAS Expansion Port Use for expansion; connect to the SAS In Port of a JBOD subsystem. Debug Port Use to check controller debug messages. M[...]

SAS to SAS/SATA II RAID Subsystem 28 User Manual 2.3 Power Supply / Fan Module (PSFM) The RAID su bsystem con tains two 500W Power Su pply / Fan Modules . All the Power Supply / Fan Mo dules (PSFMs) are in serted into the rear of the chassis. 2.3.1 PSFM Panel The panel of the Power Supply/Fan Module contains: the Power On/Off Swi tch, the AC Inlet [...]

SAS to SAS/SATA II RAID Subsystem User Manual 29 NOTE: Each PSFM has one P ower Supply and two Fans. PSFM 1 has Power#1, Fan#1 and Fan#2. PSFM 2 h as Power#2, Fan#3 and Fan#4. When the Power Supply of a PSFM fails, the PSFM need not be removed from the slot if repl acement is not yet available. The fan will still work and provi de necessary airflow[...]

SAS to SAS/SATA II RAID Subsystem 30 User Manual Chapter 3 Getting Started with the Subsystem 3.1 Preparing th e RAID Subsystem 1. Place the RAID subsystem in its proper place. 2. Connect the SAS cable(s) to the SAS Host Channel(s). 3. Attach network cable to the R-Li nk port. Connect the other end to you r network hub or switch. Alternat ively, yo[...]

SAS to SAS/SATA II RAID Subsystem User Manual 31 3.3 Disk Drive Installation This section describes the physical locati ons of the hard drives supported by the subsystem and give instruct ions on installing a hard drive. T he subsystem supports hot-swapping allow ing you to instal l or replace a hard driv e while the subsy stem is running. 3.3.1 In[...]

SAS to SAS/SATA II RAID Subsystem 32 User Manual 4. Place the hard drive in the disk tray. Tu rn the disk tray upside down. Align the four screw holes of the SAS disk drive in the four Hole A of the disk tray. To secure the disk drive into the disk tray, tighte n four screws on these holes of the disk tray. Note i n the picture below where the scre[...]

SAS to SAS/SATA II RAID Subsystem User Manual 33 5. Slide the tray into a slot. 6. Press the lever in u ntil you h ear the latch click int o place. The HDD Fault L ED will turn green when the subsystem is powered on and HDD is good. 7. If necessary, lock the Disk Tray by turning the Lock Groove.[...]

SAS to SAS/SATA II RAID Subsystem 34 User Manual 3.3.2 Installing a SATA Disk Drive (Dual Controller Mode) in a Disk Tray 1. Remove an empty disk tray from the subsyste m. 2. Prepare the dongle board and two screws. 3. Place the dongle board in the disk tray. Turn the tray upside down. Align the two screw hole of the dongle board in the tw o Hole D[...]

SAS to SAS/SATA II RAID Subsystem User Manual 35 NOTE: All the disk tray holes are labelled accordingly. 4. Place the SATA disk drive into the disk tray. Slide the disk drive towards the dongle board. Tray Hole D[...]

SAS to SAS/SATA II RAID Subsystem 36 User Manual 5. Turn the disk tray upside down. Align th e four screw holes of the SATA disk drive in the four Hol e C of the disk tray. To sec ure the disk drive into the disk tray, tighten four screws on these hol es of the disk tray. Note in the picture belo w where the screws should be plac ed in the disk tra[...]

SAS to SAS/SATA II RAID Subsystem User Manual 37 Chapter 4 RAID Configuration Utility Options Configuration Method s Th e re a r e f o u r m et h od s o f c on fi g ur i ng t h e RAID controller: a. VT100 terminal connected t hrough the seria l Moni tor port b. Front pa nel touch-control buttons c. W eb browser-ba sed remote RAID ma nage ment via t[...]

SAS to SAS/SATA II RAID Subsystem 38 User Manual 4. The default setting of the mo nitor port is 11520 0 baud rate , 8 data bit, non-parity, 1 stop bit and no flow control. 5. Click disconnect button.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 39 6. Open the File menu, a n d the n open Properties . 7. Open the Settings T ab. 8. Configure the settings as follows: “ Function, arrow and ctrl keys act as”: T erminal Keys “ B ackspace key sends”: Crtl + H “E mulation”: VT100 “ T el ne t ter min al ID ”: VT100 “Back scroll buffer [...]

SAS to SAS/SATA II RAID Subsystem 40 User Manual 9. Now , the VT100 is rea dy to use. After you have finished the VT100 T ermina l s et u p , you may press t h e “X” key (in your T erminal) to link the RAID subs yst em a nd T ermi nal toget her. Press “X” k ey to d ispl ay the d isk ar ray Monitor Utility screen on your VT100 T erminal. 10.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 41 Main Men u The main menu sho ws all fu nction that ena bles the customer to exe cute a ctio ns by clicking on the a ppropriate link. NOTE: T he pa ssword option allows user to set or clear the R A I D su bs y st em’s pa ssword protection feature. Once the pa ssword ha s been set, the user ca n only[...]

SAS to SAS/SATA II RAID Subsystem 42 User Manual VT100 terminal con figuration Utility Main Menu Options Select an option and the related in formation or submenu items display beneath it. T he submenu s for each item a re s h o w n i n S e ct ion 4 .2.1. Th e c o n f i g u r a t i o n utility main menu options are: Option De scription Quick V olume[...]

SAS to SAS/SATA II RAID Subsystem User Manual 43 4.2 Configuration through the LCD Panel All configurations can be performed through the LCD Di splay front panel function keys, except for the “Firmware update ”. The LCD provides a system of screens with areas for information, status indicati on, or menus. The LCD screen displays menu i tems or [...]

SAS to SAS/SATA II RAID Subsystem 44 User Manual 4.2.1 Menu Diagram The following men u diagram is a summary of the various configu rations and settin g functions that can be accessed through termin al. The LCD panel menus also ha ve similar functions except Update Firmware.[...]

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SAS to SAS/SATA II RAID Subsystem 50 User Manual 4.3 Configuration through we b browser-based proRAID Manager The RAID subsystem can be remotely configur ed via R-Link port with p r o RAID Manager, a web browser-ba sed a pplication. The proRAID Manager can be used to ma nage al l available functions of the RAID controller. T o configure the RAID su[...]

SAS to SAS/SATA II RAID Subsystem User Manual 51 Main Menu The main menu shows all a v a i l a b l e f unction that user can execute by click ing on the a ppropriate hyp er link. Individual Category De scription Quick Function Create a RAID configuration, which consists of all p h y s i c a l d i s ks i n s t a l l e d . T h e V olume S et Ca pa ci[...]

SAS to SAS/SATA II RAID Subsystem 52 User Manual Chapter 5 RAID Management 5.1 Quick Function 5.1.1 Quick Create The number of physical driv es in the RAID subsystem de termines the RAID levels that can be implemented with the Raid Set. This feature allows user to create a Raid Set assoc iated with exactly one V olume Set. User can change the Raid [...]

SAS to SAS/SATA II RAID Subsystem User Manual 53 Ti c k o n t h e Confirm The Operation option a n d c l i c k o n t h e Submit button in the Quick Create screen. The Raid Set and Volume Set will st art to initiali ze. You can use RaidSet Hierarchy feat ur e to vi ew th e V olume S et information (Refer to Section 5.6.1). NOTE: I n Qui ck Cre ate y[...]

SAS to SAS/SATA II RAID Subsystem 54 User Manual 5.2 RAID Set Functions Use the Raid Set Function and V olume Set Func tion if you prefer to cr ea te customized Raid Sets and Volume Sets. User c a n manually co nfi gure and tak e fu ll c ontr ol of th e R a i d S e t s e t t i n g s , b u t i t w i l l t a k e a l i t t l e l o n g e r t o s e t u [...]

SAS to SAS/SATA II RAID Subsystem User Manual 55 5.2.2 Delete RAID Set To delete a Raid Set, click on the Delete RAID Set link . A “Select The RAID SET To Delete” screen is displayed showing all Raid Sets existing in t he system. Select th e Raid Set you want to delete in the Select column. Tick on the Confir m The Operation and click on the Su[...]

SAS to SAS/SATA II RAID Subsystem 56 User Manual 5.2.3 Expand RAID Set Use this option to expand a Raid Set, when one or more disk drives is/are added to the system. This function is activ e when at least one drive is available. T o expand a Raid S et, click on the Ex pand RAID S et link. Select the Raid Set which you want to expand. T ick on the a[...]

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SAS to SAS/SATA II RAID Subsystem 58 User Manual Migration occurs when a disk is added to a R aid S et. Migrat ing status is displ ayed in the Raid S et status area of the Raid Set inf o rmation. Migrating status is also displayed in th e Volume Set status area of the Volu me Set Informat ion for all Volume Set s under the Raid Set which is migrat [...]

SAS to SAS/SATA II RAID Subsystem User Manual 59 5.2.4 Offline RAID Set If user wants t o offline (and mov e) a Raid Set while the system is powered on, use the Offline Raid Set f unction. After compl eting the function, the HDD state of RAID Set member drives will change to “Offlined” Mode and the HDD Status LEDs will be blin king RED. To offl[...]

SAS to SAS/SATA II RAID Subsystem 60 User Manual 5.2.5 Activate Incomplete RAID Set When Raid Set State is “ Normal ”, this means there is no failed disk drive. When does “Incomplete” Raid Set State Happens? If the RAID subsystem is powered off and one di sk d riv e is rem ove d or has failed i n power off state, an d when the subsyst em is[...]

SAS to SAS/SATA II RAID Subsystem User Manual 61 When can the “Activate Inco mplete RAID Set” function be used? In order to access the Volume Set and corresponding data, us e the Activate Incomplete R A I D S e t function to a ctive the Raid Set. After selecting this function, the Raid State will change to “ Degraded ” sta te. T o activate [...]

SAS to SAS/SATA II RAID Subsystem 62 User Manual 5.2.6 Create Hot Spare The Create Hot Spare option gives you the ability to defi ne a global hot spare. When you choose the Create Hot Spare option in the Raid Set Function, all u n u s e d (non Raid Set member) d i s k d r i v e s in the subsystem appear. Select the targ et disk drive by clic king o[...]

SAS to SAS/SATA II RAID Subsystem User Manual 63 5.2.7 Delete Hot Spare Select the target Hot Spare disk (s ) to delete by clicking on the appropriate chec k b ox . Ti c k o n t h e Confir m The Operation , and c li ck o n th e Submit button in the scree n to delete the hot spare(s).[...]

SAS to SAS/SATA II RAID Subsystem 64 User Manual 5.2.8 Rescue Raid Set If you need to recover missing Ra id Set configu ratio n using th e “Rescue Raid S et” function, please contact your vendor ’s support engineer for assistance.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 65 5.3 Volume Set Function V o l u m e S e t i s s e e n b y t h e h o s t s y s t e m a s a single logical device. It is organized in a RAID level with one or more physical disks. RAID level refers to the level o f da ta performa nce a nd pro tection of a V olume Set. A V olume Set capa c ity ca n cons[...]

SAS to SAS/SATA II RAID Subsystem 66 User Manual Vo l u m e N am e : The default Vol ume S e t na me wi ll a ppear a s “ V olume --- VO L#XXX”. Y ou ca n re na me the Volume Set na me provided it does not exceed the 16 chara cters limi t. Raid Level: Set the RAID level for the V olume Set. Click the down- arrow in the drop-dow n list. Th e avai[...]

SAS to SAS/SATA II RAID Subsystem User Manual 67 ta kes lo nge r. No Init (To Rescue Volume) is used to create a Volume Set wi thout initializ ation; n ormally used to recr eate Volume Set configurat ion to recover dat a. Stripe Si ze: This pa ra me ter sets t he size of the stripe written to ea ch dis k in a RAID 0, 1, 0+1, 5 or 6 Vo lu me S e t. [...]

SAS to SAS/SATA II RAID Subsystem 68 User Manual 5.3.2 Create Raid 30/50/60 T o create a Raid30/50/60 Volume Se t, move the mouse c ursor to the main m e n u a n d click on the Create Raid30/50/60 link. The Select Multiple Ra i dS e t Fo r Raid30/50/60 screen will show all R aid S ets . Tick o n t h e R aid S ets that you want to i n c l u d e i n [...]

SAS to SAS/SATA II RAID Subsystem User Manual 69 5.3.3 Delete Volume Set T o delete a V olume S e t , select the Volume Set Functions in the main menu and click on the Delete V olume Set link. The Select The V olume Set T o Delete screen will show all available Raid Set s. T ick on a Raid Set an d check the Confirm The Operation option and then cli[...]

SAS to SAS/SATA II RAID Subsystem 70 User Manual 5.3.4 Modify Volume Set Use this function to modify Volume Set configuration. 1. Click on the Modify V olume Set link . 2. Ti ck f r o m t h e l i s t the Volume Set you want to modify . Click on the Subm it button. The following screen appears. T o modify Volume Set attri bute value s, sele ct an at[...]

SAS to SAS/SATA II RAID Subsystem User Manual 71 5.3.4.1 Volume Set Expansion V olume Ca pa city (Logical V olume Concatenat ion P lus Re-stripe) U s e t h e Expand Ra i d Se t fu n c t i o n t o e x p a n d a R a i d S e t w h e n a d i s k i s a d d e d t o y o u r sub system. (Refer to Section 5.2.3) The ex pa nded ca pa city c a n be used to en[...]

SAS to SAS/SATA II RAID Subsystem 72 User Manual 5.3.4.2 Volume Set Migration M i g r a t i o n o c c u r s w h e n a V o l u m e S e t mi g r a t e s f r o m o n e R A I D l e v e l t o a n o t h e r , a Volume S et stripe size changes, or when a disk is added to a Raid Set. Migrating s tatus is displayed in the Volume S e t stat us area of the Ra[...]

SAS to SAS/SATA II RAID Subsystem User Manual 73 5.3.5 Check Volume Set Use this function to perform Volume Set consistency check, which verifies the correctness of redundant data (data blocks an d parity blocks) in a Volume S et. Th is basically means computing th e parity from the data blocks and comparing the resu lts to the contents of the pari[...]

SAS to SAS/SATA II RAID Subsystem 74 User Manual 3. T ic k on Con firm The Operation and click on the Submit button. The Checking process will be started. The chec king per centag e can also be viewed by clicking on RaidSet Hierarchy in the Info rmatio n menu.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 75 5.3.6 Schedule Volume Check T o pe r fo r m C heck V olu me S et by schedul e, follow these steps: 1. Click on the Schedule V olume Check link. 2. Select t h e desired schedule that yo u wi s h the Ch e c k Vo l u m e Se t f u n c t i o n t o r u n . Ti c k o n Confirm The Operation and click on the [...]

SAS to SAS/SATA II RAID Subsystem 76 User Manual 5.3.7 Stop Volume Check Use this option to stop current running Check Volume Set process.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 77 5.4 Physical Drive Choose t his option from the Main Me nu to s elect a di sk drive and to perform the functions listed below . 5.4.1 Create Pass-Through Disk A Pass-Through Disk is a disk drive not co ntrolled by the i nternal RAID subsystem f i r m w a r e a nd t h u s c a n n o t b e a pa r t of a[...]

SAS to SAS/SATA II RAID Subsystem 78 User Manual 5.4.2 Modify a Pass-Through Disk Use this option to modify the attrib ute of a Pass-Through Disk. User can modify the Ca c he Mo d e, T ag g ed C om ma n d Q ue u in g, a nd SAS Port/L U N B a se / LU N on an e xi s ti n g Pass-Through Disk. T o mo dify the Pa ss-Through drive attribut e from the Pas[...]

SAS to SAS/SATA II RAID Subsystem User Manual 79 5.4.3 Delete Pass-Through Disk T o delete Pass-Through Disk from the P ass-Through drive pool, c li ck on Delete Pass-Through lin k. Select a Pass-Throu gh Disk, tick on the Confirm The Operation and click the Submit b utton to complete the del ete action.[...]

SAS to SAS/SATA II RAID Subsystem 80 User Manual 5.4.4 Identify Enclosure T o id en ti fy a n Enc lo su re , m ov e th e m ou se cu rso r a nd cli ck on Identify Enclos ure link. The Select The Enclos ure For Identification screen appears. Tick on the encl os ure fr o m t he list of en cl o su res, then click o n the Submit button to identify th e [...]

SAS to SAS/SATA II RAID Subsystem User Manual 81 5.4.5 Identify Selected Drive Use this option to physically locate a select ed drive to prevent removing the wrong drive. When a disk drive is selected us ing the Iden tify D rive function, the Status LED of the selected disk drive will be blinking Red. T o identify a select ed drive f rom the drives[...]

SAS to SAS/SATA II RAID Subsystem 82 User Manual 5.5 System Controls 5.5.1 System Configuration T o set the RAID s u b system system configuration opt ions, c l i c k t h e Syst em Configura tion link under the System Controls menu. T h e S y s t e m Conf igura tion s screen will be shown. Se t the desired system option as needed. System Beepe r Se[...]

SAS to SAS/SATA II RAID Subsystem User Manual 83 HDD Read Ahead Cache: This option allows the users to di sable the cache of the HDDs on the RAID subsystem. I n some HD D models, disabling the cache in the HDD is necessa ry to prove the RAID subsystem functions correctly. Volume Data Read Ahead: This option allows the users to s e t t h e Volume Da[...]

SAS to SAS/SATA II RAID Subsystem 84 User Manual 5.5.2 HDD Power Management MAID ( M assive A rray of I dle D isks) is a storage technology that employs a large group of disk drives in which only those drives in active us e are spinning at any given time. This reduces power consumpti on and prolongs the lives of the drives. MAID is designed for Wri[...]

SAS to SAS/SATA II RAID Subsystem User Manual 85 Time to HDD L ow RPM Mode: (MAID Level 2) This option ena bles the RAID subsys tem to place idle HDDs of a Raid Set in Low RPM Mode, where drives’ he ads are unloaded and drive platte rs speed is reduced to aro und 4000 RPM. The po wer consumption of the Idle HDD saving is fro m 35% to 45%. Recover[...]

SAS to SAS/SATA II RAID Subsystem 86 User Manual 5.5.3 EtherNet Configuration T o set the Ethernet c o n f i g u r a t i o n , click the Et herNet Con figuration link under the System Controls menu. The RAID subsystem EtherNet Configura tion screen will be shown. Set the desired configurat ion. Once done, tick on the Confirm The Operation and click[...]

SAS to SAS/SATA II RAID Subsystem User Manual 87 5.5.4 Alert By Mail Configuration T o set the Event Notification function, click on the Alert By Mail Configuration lin k und e r th e Sy s t em C on t r ol s me n u. The RAID subsystem Event Notification configuration scre en will be sho wn. Set up the desired functi on and option. When a n a bnorma[...]

SAS to SAS/SATA II RAID Subsystem 88 User Manual 5.5.5 SNMP Configuration The SNMP gives users independence from the proprietary network man agement schemes of some manufa cturers a nd SNMP is supported by ma ny W AN a nd LAN manufa cturers ena bling true LAN/ W AN man agement integration. T o set t he SNMP function, move the cursor to the main m e[...]

SAS to SAS/SATA II RAID Subsystem User Manual 89 5.5.6 NTP Configuration NTP stands for Network Time Protocol . It is an Internet prot ocol used to synchronize the clocks of computers to some ti me refe rence. Type the NTP Server IP Address to enable the RAID subsystem t o synchronize w ith it. T o set the NTP function, move the cursor to the main [...]

SAS to SAS/SATA II RAID Subsystem 90 User Manual 5.5.7 View Events / Mute Beeper T o vi ew the RAID subsystem ’s e v e n t l o g information, move the mouse cursor to the System Controls menu and click on the Vi ew Events/Mut e Beeper lin k. The Raid Su bs ystem’s S y s te m E vents Information screen appears. The S ystem E vents I nformat ion [...]

SAS to SAS/SATA II RAID Subsystem User Manual 91 5.5.8 Generate Test Event If you want to generate test events, move the cursor bar to the main menu and click on t he Generate T est Event Link. Tick on the Confirm The Oper ation and click on the Submit button. Then click on the View Events/Mute Beepe r to view the test event.[...]

SAS to SAS/SATA II RAID Subsystem 92 User Manual 5.5.9 Clear Event Buffer Use this feature to clear the RAID subsys tem’s System Events Informatio n buffer.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 93 5.5.10 Modify Password To change or disable the RAID subs ystem’s admin password, click on the Modify Password link un der the System Controls m enu. The Modify Syste m Password screen appears. The factory-default admin password is set to 00000000 . Once the p assword has been set, the user or admi[...]

SAS to SAS/SATA II RAID Subsystem 94 User Manual 5.5.12 Shutdown Controller Use this function to shutdown the RAID Controlle r. This is normally used to make sure the data in the cache memory are flushed to th e disk drives before turning off the RAID subsystem. After shutting down t he controller and still want to use the RAID subsystem, you must [...]

SAS to SAS/SATA II RAID Subsystem User Manual 95 5.5.13 Restart Controller Use this function to restart the RAID Controll er. This is norma lly used after upg rading th e RAID controller’s firmwa re.[...]

SAS to SAS/SATA II RAID Subsystem 96 User Manual 5.6 Information Menu 5.6.1 RAID Set Hierarchy Use this feature to view the RAID subsystem’ s existin g Raid Set(s) , Volume S et( s) and d is k dr i ve (s) configuration and information. Sel ect t he RAID Set Hierar chy link from the Information m enu to display the Raid Set Hierarchy screen. T o v[...]

SAS to SAS/SATA II RAID Subsystem User Manual 97 To vie w the di sk drive inf orma tion, clic k the Slot# link f rom the Raid Set Hierarch y s c r e e n . T h e D i s k I nf or m a t i o n s c r e e n a p p e a r s . This screen shows various information such as timeou t count, media error coun t, and SMART information. T o view the Volume Set info[...]

SAS to SAS/SATA II RAID Subsystem 98 User Manual 5.6.2 System Information T o view the RAID subsystem ’s contro ller in formation, click the System Information link from the Information menu. The Raid Subs yst em Infor mation screen appears. NOTE: In Dual Controller mode, the System Infor mation for the two controllers will be displayed.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 99 The Controller Name, F irmwar e V ersion, S erial Nu mber, M ain Proc essor, CPU D ata /Ins truct ion Cach e siz e, S yst em M emor y size /spee d, Current IP Address, SAS Address, Target Mode SAS Chip, Device Mode SAS Chip, SAS Expander Chip, Host Port Link Status, JBOD Port Link Status, and Dual Co[...]

SAS to SAS/SATA II RAID Subsystem 100 User Manual 5.6.3 Hardware Monitor T o view the RAID subsystem’ s hardware information, c lick th e Hardware Monitor li nk from the Information menu. The Hardware M o n i t o r Information screen appears. The Hardware Monitor Information provides the temperature, fan speed (chassis fan) a nd voltage l e v e l[...]

SAS to SAS/SATA II RAID Subsystem User Manual 101 Chapter 6 System Maintenance RAID Subsystem 6.1 Upgrading the RAID Controller’s Cache Memory The R A I D c on t r o l l e r is equi pped with one DD RII SDRAM socket. By default, t h e R A I D controller comes w i t h at least 5 1 2 M B o f m e m o r y that is expa nda ble to a maxi mum of 4 GB. T[...]

SAS to SAS/SATA II RAID Subsystem 102 User Manual 6.2 Upgrading the RAID Controller’s Firmware Upgrading Firmware Using Flas h Programming Utility Since the RAID subsyste m’s controller featur es flash firmware, it is not necessary to change the hardware flash chip in order to upgrade the controller firmware. User can simply re-program the old [...]

SAS to SAS/SATA II RAID Subsystem User Manual 103 Upgrading Firmware Through ANSI/VT -100 Terminal Emulation Get the new version firmware for your RAID subsystem controll er. Fo r Example, download the bin file from your vendor’s we b si te into the local directory. NOTE: When there is new boot ROM firmware that needs to be upgraded, upgrade firs[...]

SAS to SAS/SATA II RAID Subsystem 104 User Manual 5. Click Browse. Look in the location wher e the f irmw are file w as sa v e d. Sele ct the firmware file name “XXXXXXXX.BIN” and click O pen. 6. Click Send to send the firmware binary f ile to the RAID controller.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 105 7. When the f irmware download ing is completed, the confirmation screen appears . Select Yes to start programming the flash ROM. 8. When the Flash programm ing starts, a me ssage will show “ Start Updating Firmwa re. Please W ait”. 9. The firmware upgrade will tak e appr oximately thirty second[...]

SAS to SAS/SATA II RAID Subsystem 106 User Manual 10. After the f irmware upgrade is co mplete, a message will show “Firmware Has Been Updated Successfully”. Restarti ng the RAID controller is required for the new firmware to take effect.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 107 Upgrading Fir mware Through Web Browser Get the n ew version o f firmware for your RAID s ubsystem controller. NOTE: When there is new boot ROM firmware that needs to be upgraded, upgrade first the boot ROM firmware. Then repeat t he process (steps 1 to 3) to upgrade th e firmware code after which a[...]

SAS to SAS/SATA II RAID Subsystem 108 User Manual 5. After the firmware upgrade is complete, a message will show “Firmware Has Been Updated Successfully”. Restarti ng the RAID controller is required for the new firmware to take effect.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 109 6.3 Replacing Su bsystem Components 6.3.1 Replacing Controller Module When replacing a failed Cont roller Module, please follow these steps: 1. Loosen the thumbscrews on the side s of the Controller Module case. 2. Use the Controller han dle to pull out th e defective Controller. 3. Insert and slide[...]

SAS to SAS/SATA II RAID Subsystem 110 User Manual 6.3.1.1 Replacing Controller Module with Plate Cover When replacing a failed Cont roller Module with P late Cover, please follow these steps: 1. Loosen thumbscrews of th e failed Controller Modu le. 2. Use the Controller Module handle to remo ve the fai led Controller Module from the subsystem. 3. I[...]

SAS to SAS/SATA II RAID Subsystem User Manual 111 6.3.2 Replacing Power Supply Fan Module When replacing a failed power su pply fan module (P SFM), please follo w these steps: 1. Turn off the Power On/O ff Switch of the failed PSFM. 2. Disconnect the power c ord from the AC Inlet Plug of PSFM. 3. Loosen thumbscrews of the PSFM. 4. Use the handle to[...]

SAS to SAS/SATA II RAID Subsystem 112 User Manual 6.3.2.1 Replacing Power Supply Fan Module with Plate Cover When replacing a failed power su pply fan module (P SFM) with Plate Cover, please f ollow these steps: 1. Turn off the Power On/O ff Switch of the failed PSFM. 2. Disconnect the power c ord from the AC Inlet Plug of PSFM. 3. Loosen thumbscre[...]

SAS to SAS/SATA II RAID Subsystem User Manual 113 Appendix 1 Volume Mapping in Dual Controller Mode In dual controller mode, the RAID subs ystem has 2 Con trollers, which work in Active/Standby-Standby/Acti ve mode. In Active/Standby-Standby/Ac tive mode, Volume Sets assigned even-numbered LUNs are active in Controll er 1 and standby Co ntroller 2,[...]

SAS to SAS/SATA II RAID Subsystem 114 User Manual Case 1: One Volume Set Mapped to SAS Port 0 LUN 0 When one Volume Set is created and mapped to SAS Port 0 LU N 0 , th e Volume Set is Active in Controll er 1 Port 0 (Host A channel), a nd Standby in Controller 2 . Volume SAS Port/LUN Ma pping Remarks Volume Set #000 0 / 0 SAS Port 0 => Port 0 LUN[...]

SAS to SAS/SATA II RAID Subsystem User Manual 115 Case 2: One Volume Set Mapped to SAS Port 0&1 LUN 0 When one Volume Set is created and mapped to SAS Port 0&1 LUN 0 , the Volume Set is Active in Controller 1 P orts 0 and 1 (Host A and Host B channels), and Standby in Controller 2 . In this case, Ports 0 and 1 in Contro ller 1 will be both [...]

SAS to SAS/SATA II RAID Subsystem 116 User Manual Case 4: Two Volume Sets each Mapped to SAS Port 0&1 When a Volume Set is created and mapped to SAS Port 0&1 LUN 0 , the Volume Set is Active in Controll er 1 Ports 0 and 1 (Host A and Host B channels), and Standby in Controller 2 . When a second Volume Set is created and mapped to SAS Port 0[...]

SAS to SAS/SATA II RAID Subsystem User Manual 117 Case 5: Four Volume Sets: 2 are Mapped to SAS Port 0, and 2 are mapped to SAS Port 1 When a Volume Set is created and mapped to SAS Port 0 LUN 0 , the Volume Set is Active in Controll er 1 Po rt 0 (Host A channel), and Standby in Controller 2 . When a second Volume Set is created and mapped to SAS P[...]

SAS to SAS/SATA II RAID Subsystem 118 User Manual Case 6: Four Volume Sets, each mapped to SAS Port 0&1 When a Volume Set is created and mapped to SAS Port 0&1 LUN 0 , the Volume Set is Active in Controll er 1 Ports 0 and 1 (Host A and Host B channels), and Standby in Controller 2 . When a second Volume Set is created and mapped to SAS Port[...]

SAS to SAS/SATA II RAID Subsystem User Manual 119 Appendix 2 Redundant Co ntrollers Switch Function NOTE: There are 2 options to te st/simulate controller failure: 1. A switch (connected to thumbscrew) is in cluded in the Controller. When testing/simulating RAI D Controller failure in dual controller mode, the thu mbscrew can be loosened, and the s[...]

SAS to SAS/SATA II RAID Subsystem 120 User Manual 4. In the text box provided, enter the command “ HaltCtrl0 ”. Tick “Confirm The Operation” and click “ Submit” button. NOTE: Use same command “HaltCtrl0” when testi ng Controller 2. 5. The Web GUI will show “C ontroller Will Be Halt ed In 6 Seconds”. 6. All access to Controller 1[...]

SAS to SAS/SATA II RAID Subsystem User Manual 121 3. How to Remove a Controll er to Simulate Controller Failure NOTE: In Redundant Controller mode, a controller can be removed to simulate failed controller. The other contr oller will take over the IO jobs of the failed controller. 1. Loosen the two thumbscrews on Controlle r1 (lower C ontroller in [...]

SAS to SAS/SATA II RAID Subsystem 122 User Manual 2. When the thumbscrews are loosened, the FLT LED will be blinking red indicating controller failure. The IO jobs will be tr ansferred to the other controller (fail-over) . 3. Remove all cables from the “f ailed” controller.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 123 4. Unplug the controller from the sl ot. 5. Reinsert the controller. The FLT LE D will st ill be blinking red . NOTE: The time interval needed before reinserting the controller is at least 15 seconds . If the controller is removed and rei nserted in less than 15 seconds, the co nt roller might still[...]

SAS to SAS/SATA II RAID Subsystem 124 User Manual 6. Reconnect all cables. 7. Tighten the two thumbscrews of the controller. NOTE: When the thumbscrews are tightened, the FLT LED will be off and one short beep will be he ard. This means the controller status is OK. An alarm will still so und. In this time, the reinserted controller will take over t[...]

SAS to SAS/SATA II RAID Subsystem User Manual 125 8. After the reinserted contr oller has taken over its original jobs , the alarm sound will be off . Both controllers will be back to normal operational mode. IMPORTANT: The thumbscre ws must be tightened so that the FLT LED will be off and t he controller status will become OK .[...]

SAS to SAS/SATA II RAID Subsystem 126 User Manual Appendix 3 Disk Power Off/On Function in Web GUI NOTE: This document is inten ded to help Support Engineers to remotely verify disk problem in the Rai d Subsystem. In order to use the Disk Power Cycle (Off/On) Function in Web GUI, the Raid subsystem must use Firmware version 1.48. 1. When Disk Fails[...]

SAS to SAS/SATA II RAID Subsystem User Manual 127 2. To power off the Disk in Slot#1 of Encl osure#1 , select “Rescue Raid Set” under RAID Set Functi ons. In the Enter The Keyword box, type “ PowerOff Disk ”, press space bar, and then type “ E nclosure#1 Slot#1 ”. The contents of “Enter The Keyword” box w ill become “ PowerOffDisk[...]

SAS to SAS/SATA II RAID Subsystem 128 User Manual 3. The Disk Power will be tu rned off. In Device List of Enclosure#1, Disk in Slot#1 will no longer appear.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 129 4. To verify if Disk is r eally failed or still usable, you can try to power on the Disk. To power on Disk in Slot#1 of Enclosure#1 , select “Rescue Raid Set”. In the “Enter The Keyword” box, ty pe “ PowerOnDisk ”, press space bar, and then type “ Enclosu re#1 Slot#1 ”. The conten ts[...]

SAS to SAS/SATA II RAID Subsystem 130 User Manual 5. If the Disk in Eclosure#1 Slot#1 is still good , the Disk in Slot#1 of Enclosure#1 will be turned on. The Raid Set and Volu me Set will be rebuilt au tomatically. The Volume Set state will sh ow “Rebuilding”. IMPORTANT: If the disk is real ly failed and cannot power on, replace the failed dis[...]

SAS to SAS/SATA II RAID Subsystem User Manual 131 2. When Disk Fails, How to Us e Disk Power Function Command in Web GUI; With Hot Spare Configured NOTE: When a disk fails and t he Volume Set use RAID Level with redundancy, such as RAID Level 5, the Volume Set state will become Degraded. If there is a Hot Spare configured, the Hot Spare will automa[...]

SAS to SAS/SATA II RAID Subsystem 132 User Manual 3. In Raid Set Hierarchy, the Volume Set state will be shown as “Rebuilding”. N ote that Disk in Slot#1 is shown as “Failed”. 4. To power off the Disk in Slot#1 of Encl osure#1 , select “Rescue Raid Set” under RAID Set Functi ons. In the Enter The Keyword box, type “ PowerOff Disk ”,[...]

SAS to SAS/SATA II RAID Subsystem User Manual 133 NOTE: Sometimes the “PowerOffDis k” c ommand will need to wait for several seconds before comman d execution is c ompleted (web GUI is updated), specially when th e Raid subsystem is active or busy. NOTE: If you try to power off a Disk , for example Disk in Slot#3 of Enclosure#1, but the Disk is[...]

SAS to SAS/SATA II RAID Subsystem 134 User Manual 6. The System Ev ent Inf ormation will sh ow “Device Removed” f or Device En c#1 Slot#1. 7. In Device List of Enclosure#1, Disk in Slot#1 will no l onger appear.[...]

SAS to SAS/SATA II RAID Subsystem User Manual 135 8. To verify if Disk is r eally failed or still usable, you can try to power on the Disk. To power on Disk in Slot#1 of Enclosure#1 , select “Rescue Raid Set”. In the “Enter The Keyword” box, ty pe “ PowerOnDisk ”, press space bar, and then type “ Enclosu re#1 Slot#1 ”. The conten ts[...]

SAS to SAS/SATA II RAID Subsystem 136 User Manual 9. If the Disk in Eclosure#1 Slot#1 is still good , the Disk will be turned on. IMPORTANT: If the disk is real ly failed and cannot power on, replace the failed disk with a new one. If the failed disk is still good, obser ve this particular disk. If this disk fails again, replace it with a new one. [...]

SAS to SAS/SATA II RAID Subsystem User Manual 137 10. If the Disk in Enclosure#1 Slot#1 is still good , the Disk will automatically become Hot Spare. Note that th is function (new disk will automatically become hot spare) will only work if there is a previously configured hot spare that has replaced a failed disk. 11. The System Ev ent Informat ion[...]

SAS to SAS/SATA II RAID Subsystem 138 User Manual 3. Additional Information a. When a disk has fail ed in Enclosure#1 Slot#1 and you try to power off Enclosure#1 Slot#1 using the command “ PowerO ffDisk Enclosure#1 Slot#1 ”, and then remove the Disk from the slot an d insert a new Disk , the Disk will not power on bec ause the Disk Slot is stil[...]