QNAP TS-859U-RP manual

Turbo NAS User Manual (Version: 3.2.0) ©Copyright 2010. QNAP Systems, Inc. All Rights Reserved.[...]

2 Thank you for choosing QNAP products! This user manual provides detailed instructions of usin g the T urbo NAS. Plea se read carefully and start to enjoy the powerful functions o f the T urbo NAS! NOTE  The “T urbo NAS” is hereafter referred to as the “NAS” .  This manual provides the description o f all the func tions of the T urbo[...]

3 Table of Contents T ABLE OF CO NTENTS .............................................................................................................. ......... 3 SAFETY W ARNINGS................................................................................................................ ............ 7 CHAPTER 1 INST ALL THE NAS ................[...]

4 3.1.9.3 On-line Users ............................................................................................................................ 47 3.1.9.4 Syslog ........................................................................................................................................ 47 3.1.10 Firmwar e Update....................[...]

5 3.5.6 UPnP Medi a Ser ver ...................................................................................................... 137 3.5.7 MySQL Server............................................................................................................... 139 3.5.8 QPKG Pl ugins .............................................................[...]

6 10.6 S YSTEM T EMPERA TURE P ROTECTION .................................................................................... 222 CHAPTER 1 1 RAID ABNORMAL OPERA T ION T ROUBLES HOOTING ......................... 22 3 CHAPTER 12 USE THE LCD P ANEL...................................................................................... 22 5 TECHNICAL SU[...]

7 Safety Warnings 1. The NAS can oper ate normally in the temper ature of 0ºC –40ºC and relative humidity of 0%–95%. Please make sure the environment is well- ventilated. 2. The power cord and devices connected to the NAS must pro vide correct supply voltage (100W , 90–264V). 3. Do not place the NAS in direct sunli ght or near chemicals. Ma[...]

8 Chapter 1 Install the NAS For the information of the hardw are inst allation, please refer to the “Quick Installation Guide” in the product package. 1.1 Hard Disk Compatibility List This product works with 2.5- inch/ 3.5-inch S A T A hard disk drives from major hard disk brands. For the HDD comp atibility list, please visit http://www .qnap.c[...]

9 1.2 Check System Status LED Display & Syst em Status Overview LED Colour LED Status Description Flashes blue every 0.5 sec 1) A USB device (connected to front USB port) is being detected 2) A USB device (connected to front USB port) is being removed from the NAS 3) The USB device (connected to the front USB port) is being accessed 4) The data[...]

10 Red 1) The hard disk drive is invalid 2) The disk volume has reached its full capacity 3) The disk volume is going to be full 4) The system fan is out of function* 5) An error occurs when accessing (read/write) the disk data 6) A bad sector is detected on the hard drive 7) The NAS is in degraded read-only mode (2 member drives fail in a RAID 5 o[...]

11 Beep Alarm ( beep alarm can b e disabled in “S ystem Tools” > “ Hardware Settings”) Beep sound No. of Times Description Short beep (0.5 sec) 1 1) The NAS i s starting up 2) The NAS is being shut down (software shutdown) 3) The user presses the reset b utton to reset the NAS 4) The system firmw are has been updated Short beep (0.5 sec)[...]

12 Chapter 2 Use the Powerful Services of NAS A. Use the network shar es 1. Y ou can access the network shares of the NAS by the following means: a. Open My Network Places and find the workgroup of the NAS . If you cannot find the server , browse the whole netw ork to se arch for the NAS . Double click the name of the NAS for connection. b. Use the[...]

13 B. Manage the NAS Manage the NAS by the web browser on Windo ws or Mac 1. Y ou can access the web administr ation page of the NA S by the fol lowing methods: a. Use Finder to find the NAS. b. Open a web browser and enter http:// NAS IP :8080 The default NAS IP is 1 69.254.100.100:8080. If you ha ve configure d the NAS to use DHCP , you can use F[...]

14 3. Y ou can browse the NAS UI by the Standard view or the Flow view . Standard view: Flow view:[...]

15 4. Choose the display language on the drop -down menu on t he login page of the NAS or after you login the NAS. 5. The NAS supports SSL secure login which enables you to conf igure and manage the server by encrypted trans fer . T o use t his function, sele ct the option “S SL login” on the admi nistrati on page and login the server . Note: I[...]

16 Chapter 3 Server Administration There are 8 main sections in the server administr ation. Click the triangl e icon next to the sect ion name to expand the tree and view the items listed under each section.[...]

17 T o access the services such as W eb File Manager , Download Stat ion, Multimedia Station, and Surveillan ce Station, you can choose the services from the drop-d own menu or click the icons on the login page. After you login the NAS , you can click the icons on top of the page to access the services.[...]

18 3.1 System Administration Y ou can configure the genera l system se ttings, network set tings, and hardw are settings, update the firmw are, etc. in this secti on.[...]

19 3.1.1 General Settings 3.1.1.1 System Administration Enter the n ame of the NAS. The serv er name supports maximum 14 char acters long at maximum, whi ch can be a co mbination of the alphabets, numb ers, and hyphen (-). The server does not accept th e names with space, period (.), or names in pure number . Assign a port for the system management[...]

20 3.1.1.2 Date and Time Set the date, time, and time z one accordin g to your location. If the settings are incorrect, the follow ing problems may occur:  When using a web browser to access the se rver or save a file, the display time of the action will be incorrect.  The time of event log displayed will be in consistent w ith the actual tim[...]

21 3.1.1.3 Daylight Saving Time If your region adopts d aylight sa ving time (DS T), you ca n enable “ Adjust system clock automatically f or daylight saving time” . Click “ Apply” . The latest DST schedule of the time zone you select in th e “Date and Time” section will be shown. The system time will be adjusted automatically according[...]

22 3.1.1.4 Language Select the language the NAS uses to display files and direct ories. Note: All the files and directories on th e NAS will be created using Unicode encoding. If your FTP clients or the OS o f yo ur PC does not support Unicode, e.g. Windows 95/98/ME, select t he language the same as y our OS here in order to view the files and dire[...]

23 3.1.2 Network 3.1.2.1 TCP/IP i. IP Address Y ou can configu re the TCP/IP settings of the NAS on this page. C lick the Edit button ( ) to edit the network s ettings. For the NAS which supports two LAN ports, you can connect both network interf aces to the same switch an d configure the TCP/IP settings. The NAS will acquire t wo IP addresses and [...]

24 On the TCP/IP Property page, co nfigure the following set tings:  Network Speed Select the network tran sfer rate according to t he network envi ronment to which the NAS is connect ed. Select au to negotiation and th e NAS will adjust the transfer r ate automati cally .  Obtain the IP address settings automatically via DHCP If your network[...]

25 clients by the DHCP server . When the lease time expires, the client has to acquire an IP address from the DHCP server again. For example, to establish a DLNA netw ork and share the mult imedia files on the NAS to the DLNA digital media pl ayers by UP nP while there i s no NA T gateway that supports DHCP server , you can enable the DHCP server f[...]

26 iii. Port Trunking Applicable to the models w ith two LAN ports only . Please refer to the comparison table for more details: http://www .qnap .com/images/products /compa rison/Comparison_NAS.html The NAS supports port trunking whi ch combin es two Ethernet inte rfaces into one to increase the bandwidth and offers load balancing and fault tolera[...]

27 5. After applying the settings, make s ure the network cables of the two Ethernet interfaces are connected to the corr ect switch and the switch has been configured to support the port tr unking mode selected on the NA S. R efer to the table below about the port trunking opti ons av ailable on the NA S. Field Description Switch Required Balance-[...]

28 is enabled on the switch. IEEE 802.3ad (Dynamic Link Aggregation) Dynamic Link Aggregati on uses a co mplex algorithm to aggregate adapters by speed and duplex settings. It utilizes all slaves in the active aggregator accordi ng to the 802.3ad specification. Dynamic Link Aggregation mode provides load balancing and fault toler ance but requires [...]

29 iv. DNS Server  Primary DNS Server: Enter the IP address of the primary DNS server .  Secondary DNS Server: Enter the IP address of the secondary DNS server . Note: 1. Please contact your ISP or networ k ad ministr ator for the IP address of the primary and the secondary DNS serv ers. When the NA S plays the role as a terminal and needs to[...]

30 3.1.2.2 DDNS T o set up a server on the Internet and en able the users to access it easily , a fixed and easy-to-remember host name is often required. However , if the ISP provides only dynamic IP address, the IP address of the server will change from time to time and is difficult t o recall. Y ou can enable th e DDNS service to solve the proble[...]

31 3.1.2.3 IPv6 The NA S supports IPv6 connectivity with “stateless” address configur ations and RADVD (R outer Adverti sement Daemon) for IPv6, R FC 2461 to allow the hosts on the same subnet to acquire IPv6 addr esses from the NAS automatica lly . The services on the NAS that support IPv6 include:  Remote replication  We b S e r v e r ?[...]

32 T o u se this function, select the option “Enable IPv 6” and click “ Apply” . The NAS w ill restart. After the system restarts, login the IPv6 page again. The settings of the IPv6 interf ace will be shown. Click to edit the settings.  IPv6 A uto C onfigu ration If you have an IPv6 enabled router on the network, select this option to a[...]

33 3.1.3 Hardware Y ou can enable or disable the ha rdware functions of the NA S.  Enable configurat ion reset switch You can press the reset button for 3 seconds to reset the administrator password and the system se ttings to default.  Enable hard disk standby mode When this function is en abled, the hard disk drive(s) enters standby mode if[...]

34 Enable warning alert for redundant power supply on the web-based interface: If you have installed two power su pply units (PSU) on the NAS and connected them to the power sockets, both PSU wil l supply the power to the NAS (appl ied to 1U and 2U models). Y ou can enable redundant power supply mode in “S ystem Administr ation” > “Hardw a[...]

35 3.1.4 Security 3.1.4.1 Security Level Enter the IP address or network from wh ich the connections to this server are allowed or rejected. When the connection of a host server is denied, all the protocols of that server are not allowed to access the local server . After changing the settings, cl ick “ Apply” to sav e the changes. The network [...]

36 3.1.4.2 Network Access Protection The networ k access protection enhances the security of the system and prevents unwanted i ntrusion. Y ou can select to block the IP for a certain period of ti me or forever if the IP fails to login th e server from a particular connection method.[...]

37 3.1.4.3 Import SSL Secure Certificate The Secure Socket Layer (S SL) is a prot ocol for encrypted communication between web servers and browsers for secure data tr ansfer . Y ou can upload a secure certificate issu ed by a trusted provider . After you have uploaded a secure certificate, you can access the admi nistrati on interface by S SL conne[...]

38 3.1.5 Notification 3.1.5.1 Configure SMTP Server The NAS supports email aler t to inform yo u about the system e rrors and warning. T o receive the alert by emai l, configure the SMTP server .  SMTP Server: Enter t he SMTP serv er name, e.g. smtp.gm ail.com.  Port Numbe r: Enter the port number for the SMTP server . The default port number[...]

39 3.1.5.2 Configure SMSC Server Y ou can configure the SMS server settings to send SMS messages fro m the NAS . The default SMS service provider is C lickatell. Y ou may also add your own SMS service provider by selecting “ Add SM S Provider” on the drop down menu. When you select “ Add SMS service provider” , you need to enter the name of[...]

40 3.1.5.3 Alert Notification Y ou can configure to receive instant SMS or email alert when a system error or warning occurs. Enter the email a ddress and mobile phone number to receive the alerts. Make sure you ha ve entered the corre ct SMTP server and the SMSC server settings. I f you do not want to receive an y alerts, select “No al ert” fo[...]

41 3.1.6 Power Management This section enables you to restart or shut down the server immediately , define the behavior of the server when the powe r resum es after a power outage, and set schedule for automatic system power on/ off/ restart.  Restart/ Shutdown R estart or shut down th e server immediately . If you try to restart or tu rn off th[...]

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43 3.1.7 Network Recycle Bin This function enabl es the files deleted on the shares of the NAS to be remo ved to Network R ecycle Bin to reserve the files temporarily . T o enable this function , select the option “En able Network Recycle Bin” and click “ Apply” . The system w ill create a network share “Network Re cycle Bin” automa tic[...]

44 3.1.8 Backup/ Restore Settings  To back up all the settings, includin g the user accounts, server name and network configurat ion etc., click “Backup” and select to open or save th e setting file.  To restore all the settings, click “Browse” to select a previously saved setting file and click “ Restore”.[...]

45 3.1.9 System Logs 3.1.9.1 System Event Logs The NAS can store 10,000 recent event logs, including w arning, error , and information messages. In case of syst em malfunction, the event logs can be retrieved to analyze the sy stem problems. Tip: Y ou can right click a log and delete th e record.[...]

46 3.1.9.2 System Connection Logs The s ystem supports logging HT TP , FTP , T e ln et , SSH , A FP , NF S, SA MBA , a nd i SC SI connections. Click “Option s” to select the conn ection type to be logged. The file transfer performance can be slightly affected by enabling t he event logging. Tip: Y ou can right click the log on the list of conne[...]

47 3.1.9.3 On-line Users T he informat ion of the on-lin e users accessing the NAS via networking services is shown on this page. Tip: Y ou can right click a log and select to disconnect the IP connection and/or add the IP to the block li st. 3.1.9.4 Syslog S yslog is a standard fo r forwarding the log messages on an IP network. Y ou can enable thi[...]

48 3.1.10 Firmware Update Note: If the system is running properly , you do not need to update the fi rmware. Before updating the system firmware, mak e sure the product model a nd firmware version are correct. F ollow the steps below to update firmware: Step 1: Download the release notes of the fir mware from the QNAP websi te http://www.qnap.c om [...]

49 Update the syst em firmware b y Finder Y ou can update the system firmw are by th e QNAP Finder . Select a NAS model and click “Update Firmware” from the “T ools” menu. Login the NAS as a user with a n administr ator account.[...]

50 Browse and select the firmw are for the NA S. Click “Start” to update the system. Note: Y ou can use Finder to update all the se rvers of the same model on the same local network . Make sure you h ave admini strator access to all the servers you w ant to update.[...]

51 3.1.11 Restore to Factory Default To reset all the settings to defa ult, cli ck “RESET”. Caution: When you pre ss “RESET” on this page, all the drive data, us er accounts, network shares, and system settings are cl eared and restored to default. Make sure you have backed up all the impo rtant data and system settings before resetting the[...]

52 3.2 Disk Management 3.2.1 Volume Management This page shows the model, size, and current status of the disk on the NAS. Y ou can format and check di sk, and scan bad bl ocks on the disk. When the disk is formatted, the NAS will create th e following default share folders:  Public: Network share for file sh aring  Qdownload/ Download*: The [...]

53 Disk Configuration Applied NAS Models Single disk volume All models RAID 1, JBOD (just a bunch of di sks) 2-bay models or abo ve RAID 5, RAID 6, RAID 5+hot spare 4-bay models or abov e RAID 6+hot spare 5-bay models or above[...]

54 Single Disk Volume Each hard disk dri ve is used as a standalone disk. If a disk is damaged, all the data will be lost. JBOD (Just a bunch of disks ) JBOD is a collection of hard di sk drives that does not offer an y RAID protecti on. The data are written to the physi cal disks sequentially . The total stor age capacity equals to the sum of the [...]

55 T o create a RAID 5 disk volume, a minimum of 3 hard disks are required. The storage capacity of a RAID 5 arr ay equals (N-1). N is the total number of drive members in the array . RAID 6 Disk Volume The data are striped across all the drives in a RAID 6 array . RAID 6 differs from RAID 5 that a second set of parity information is stored across [...]

56 3.2.2 RAID Management * This function does not apply to one-ba y model, and TS-210. Y ou can perform RAID capacity expansi on (RAID 1/ 5/ 6), RAID level migr ation (single disk/ RAID 1/ RAID 5) , or configure the spare drive (RAID 5/ 6) with the data retained. Bitmap improves the time for RAID re building after an unexpected error , or removing [...]

57 RAID Level RAID Status T raditional RAID 5 QNAP RAID 5 T raditional RAID 6 QNAP RAID 6 Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Rea d O n l y Protection (for immediate data backup & HDD replacement) N/A N-1, bad blocks found in the surviving drives of the arra y . N/A N-2, bad blocks found in the surviving drives of the arra y . RAI[...]

58 The NAS supports the following actions acco rding to the number of hard drives and disk configurations supported. Please re fer to the following ta ble for the detail s. Original Disk Configuration * No. of HDD No. of New HDD Action New Disk Configuration * No. of HDD RAID 5 * 3 1 Add HDD member RAID 5 * 4 RAID 5 * 3 2 Add HDD member RAID 5 * 5 [...]

59 RAID 5 * 5 1 Online RAID Capacity Expansion RAID 5 * 5 RAID 5 * 6 1 Online RAID Capacity Expansion RAID 5 * 6 RAID 5 * 7 1 Online RAID Capacity Expansion RAID 5 * 7 RAID 5 * 8 1 Online RAID Capacity Expansion RAID 5 * 8 RAID 6 * 4 1 Online RAID Capacity Expansion RAID 6 * 4 RAID 6 * 5 1 Online RAID Capacity Expansion RAID 6 * 5 RAID 6 * 6 1 Onli[...]

60 Single * 1 6 Online RAID Level Migration RAID 6 * 7 Single * 1 7 Online RAID Level Migration RAID 6 * 8 RAID 1 * 2 1 Online RAID Level Migration RAID 5 * 3 RAID 1 * 2 2 Online RAID Level Migration RAID 5 * 4 RAID 1 * 2 3 Online RAID Level Migration RAID 5 * 5 RAID 1 * 2 4 Online RAID Level Migration RAID 5 * 6 RAID 1 * 2 5 Online RAID Level Migr[...]

61 3.2.3 HDD SMART This page enabl es the users to mon itor the hard dri ve health, tempera ture, and the usage status by the hard disk S .M.A.R.T . mechanism. Select the hard drive and you can view th e following information by clicking the corresponding buttons. Field Description Summary Displays the hard drive S .M.A.R.T . summary and the latest[...]

62 3.2.4 Encrypted File System This function is applicable to certain mode ls only . Please refer to the comparison table for more details: http://www .qnap .com/images/products /compa rison/Comparison_NAS.html You can manage the encrypted di sk volu mes on the NAS on this page. Each encrypted disk volume is l ocked by a particular key. The encrypt[...]

63 3.2.5 iSCSI The NAS supports built-in iSCSI serv ice fo r server clustering and virtuali zed environments. Note: The NAS supports 8 iSCSI d evices at maximum. 3.2.5.1 iSCSI Target F ollow the steps below to conf igure th e iSCSI target serv ice on the NAS. 6. Click the “P ortal Management” tab and enable iSCSI target service. Apply the setti[...]

64 8. When the wizard is sh own, select to create an iSCSI target with a mapped LUN, an iSCSI target on ly , or an iSCSI LUN only . Click “Next” . 9. Create iSCSI target wi th a mapped LUN: Click “Next ” .[...]

65 10. Enter the target name and target alia s. Y ou may select the options “Data Digest” and/or “Header Digest” (optional) . These are the parameters that the iSCSI initiat or will be verified when it attempts to connect to th e iSCSI target.[...]

66 11. Enter the CHAP authentication settings. If you enter the user name and password settings unde r “Use CHAP authentication” onl y , only the iSCSI target authenticates the i nitiator , i.e. the initi ators have to enter the user name password settings here to access the target. Mutual CHAP: Enable this option for two- wa y authenticati on [...]

67 12. Create an iSCSI LUN An iSCSI LUN is a logical volume mapped to the iSCSI t arget. Select one of the following modes to allocat e the disk space to the LUN: - Thin Provisioning: Select this option to allocat e the disk space in a flexible manner . Y ou can allocate the di sk space to the target an ytime regardless of the current stor age capa[...]

68 13. C onfirm the settin gs and click “Next ” . 14. When the target and the LUN have been created, click “Finish” .[...]

69 15. The target and LUN are shown on the li st under the “T arget Management” tab. Create more LUN for a target Y ou can create mu ltiple LUN for an iSCSI ta rget. F ollow the steps below to create more LUN for an iSCSI target. 1. Click “Quick Configu ration Wiza rd” under “T arget Management” .[...]

70 2. Select “iSCSI LUN only” and click “Next” . 3. Select the LUN all ocation method. Enter the LUN name, select the LUN directory , and specify the capaci ty for the L UN. Click “Next ” .[...]

71 4. Select the target to ma p the LUN to . Y ou can also select not to map the LUN for now . 5. Confirm the sett ings and click “Next ” .[...]

72 6. When the LUN has been created, c lick “Finish” to exit th e wizard. 7. The LUNs created can be mapped to and unmapped from the iSCSI target anytime. Y ou can also unmap the LUN from a target and map it to a nother target.[...]

73 Item Status Description Re ady The iSCSI target is ready but no initiator has con nected to it yet. Connected The iSCSI target has been connected by an in itiator . Disconnected The iSCSI target has been disconnected iSCSI target Offline The iSCSI target has been inact ive and cannot be connec ted by the initiato r . Enabled The LUN is active fo[...]

74 Switch the mapping of an LUN Follow the steps below to switch the mapping of an L UN. 1. Select an LUN to unmap from an iSCSI target and click (Disable). 2. Next, click to un map the LUN. The LUN will appear on the Un-Mapped iSCSI LUN List. Click to map the LUN to another target. 3. Select the target to map the LUN to and click “ Apply” . 4.[...]

75 After creating the iSCSI targets an d LUN on the NAS, you can use the iSCSI initiator installed on your computer (Win dows PC, Mac, or Linux) t o connect to the iSCSI targets and LUN and use the disk v olumes as the virtual drives on your computer . For the online tutori al, please refer to http:// www .qnap.c om/pro_features.asp .[...]

76 3.2.5.2 ADVANCED ACL Y ou can create LUN masking policy to configur e the permission of the iSCSI initiators which attempt to access the LUN mapp ed to the iSCSI targets on the NAS. T o use this feature, click “ Add a P olicy” on “ ADV ANCED ACL ” . Enter the policy name, the initiator IQN, and assign the access right for each LUN create[...]

77 If no LUN masking policy is specified f or a connected iSCSI initiator , the default policy will be appli ed. The syst em default policy allow s read and write access from all the connected iSC SI initiators. Y ou can click on the LUN masking list to edit the default poli cy . Note: Make sure you have created at least one LUN on th e NAS before [...]

78 3.2.6 Virtual Disk Y ou can use this function to add the iSCS I targets of other QNAP NAS or stor age servers to the NAS as the virtual di sks for stor age capacity expansion. T o add a virtual disk to the NAS, make sure an iSCSI target has been created. Click “ Add Vi rtual Disk” .[...]

79 Enter the target server IP and port num ber (default: 3260). Click “Get Remote Disk” . If authentication is requi red, enter the user name and the pass word. The n, click “ Apply” . Click to format the virtual di sk. When the status of the virtual disk is “R ea dy” , you can start to use the virtual disk as a disk volume of the NA S.[...]

80 3.3 Access Right Management The files on the NAS can be shared a mong multiple users. For easier man agement and better control of users’ access right, you have to organize the users, user groups and their access right contr ol. 3.3.1 Users The NAS has created the follo wing users by defaul t:  admin By default, the admini strator “admi n[...]

81 The number of users you can create on th e NAS varies according to the NAS models. Please refer to http://www .qnap .com/images/products /compa rison/Comparison_NAS.html for further information. The following in formation is required to creat e a new user:  User name The user name must not exceed 32 ch aracters. It is case-insensitive and sup[...]

82 Import Users Y ou can import mu ltiple user account s to the NAS with this feat ure. T o import multiple users, fo llow the steps below: 1. Click “Import Users” . 2. Select the option “Overwrit e duplicate user s” if you want to replace the existing users. 3. Select the file of users and click “Nex t” . 4. A list of imported users wi[...]

83 5. The imported user accounts will be shown.[...]

84 The NAS supports importing the us er accounts fr om txt or csv files. T o create a list of user accounts with these file types, follow the steps below . txt 1. Open a new fil e with a text editor . 2. Enter a user's inf ormation in the f ollow ing order and separ ate them by “, ”: Username, Password, Quota (MB), Group Name 3. Go to the [...]

85 csv (Excel) 1. Open a new file with Excel. 2. Enter a user's inf ormation in the same row in the following order: Column A: Username Column B: P assword Column C: Quota(MB) Column D: Group name 3. Go to the next row and repeat the previous step to create another user account. Ea ch row indicates one us er's information. Save the file i[...]

86 3.3.2 User Groups A user group is a collection of users with th e same access right to the files or folders. The NAS has created the following user groups by default:  administrators All the members in this group have the administrati on right of the NAS. You cannot delete this group.  everyone All the registered users belong to the ev ery[...]

87 3.3.3 Share Folders 3.3.3.1 Share Folder Y ou can create different network s hare folder s for v arious types of files, and provide different file access rights to the users or user groups. The number of share folders yo u can create on the NAS var ies according to the NAS models. Please refer to http://www .qnap .com/images/products /compa riso[...]

88 3.3.3.2 Folder Aggregation Y ou can aggegate the share folders on the Microsoft netwo rk as a portal folder on the NAS and le t the NAS users ac cess the sh are folders through your NAS . Up to 10 share folders can be link ed to a portal folder . Note: This function is supported only in Microsoft networking serv ice. T o u se this function, foll[...]

89 4. Click and enter the remote folder setting s. Mak e sure the share folders are open for public access. Note: If there is permission cont rol on the share folders, you need to join the NAS and the remote servers to the same AD domain.[...]

90 5. Upon successful co nnection, you can a ccess the remote folders through the NAS.[...]

91 3.3.4 Quota T o allocat e the disk volume efficiently , you can specify the quota that can be used b y e a c h u s e r . W h e n t h i s f u n c t i o n i s e n a b led and a user has reached the disk quota, the user cannot upl oad any data to the serv er an ymore. By default, no limitatio ns are set for the users. Y ou can mo dify the following[...]

92 3.4 Network Services 3.4.1 Microsoft Networking Enable file service for Microsoft networking: If yo u are using Mi crosoft Windows, enable this service to access th e files on the networ k share folders. Assign a workgroup name.  Standalone Ser ver Use local users for user authentication.  AD Domain Memb er The NAS supports Windows 2003 A [...]

93 network. This function helps you sa ve the time and effort on creating the user accounts and passwords and lowers the IT maintena nce cost by autom atic configur ation procedure.  Server Description Describe the NAS for the users to identi fy the server . T o use the NAS on the Microsoft Windows OS, yo u must enable Microsoft Network Services[...]

94 3.4.2 Apple Networking T o access the NAS from Mac, enable Appl e Filing Protocol. If your Apple T alk network uses exte nded networks a nd is assigned with multipl e zones, assi gn a zone name to the NAS . If you do not want to assi gn a network zone , enter an asterisk (*) to use the defaul t setting. This setting is disabl ed by default. 3.4.[...]

95 3.4.4 FTP Service When you enable the F TP service, you ca n define the port number for the service and the maximum number of users connect ed to the FTP at the same time. T o use the FTP service of the NAS, enable this func tion. Open an IE browser and enter ftp:// NAS IP . Enter the user name and the password to login the FT P service.  Sel[...]

96 public access. If this option is disa bled, the users must en ter an authorized user name and password to access the server .  Passive FTP Port Range Y ou can use the default port r ange (55536-565 59) or define a port r ange larger than 1023. When using this function, mak e sure you ha ve opened the ports on your rou ter or firewall.  FTP[...]

97 3.4.5 Telnet/SSH After enabling this option, you can access th is server via T elnet or SSH encrypted connection (only the ac count “admin” can login remotely). Y ou can use certain T elnet or SSH connection clie nts for connect ion, e.g. putty . Make sure you have opened the corresponding ports on your rout er or firewall when usin g this f[...]

98 3.4.6 SNMP Settings Y ou can enable SNM P (Simple Network Ma nagement Protocol) service on the NAS and enter the tr ap address of the SN MP ma nagement sta tions (SNMP m anager), e.g. PC with SNM P software inst alled. When an event, warning, or error occurs on the NAS, the NAS (as an SNMP agent) repo rts the real-time alert to the SNMP manageme[...]

99[...]

100 3.4.7 Web Server The NAS enables you to upload the web pages and man age your own website easily by the W eb Server . It also supports PHP and MySQL/ SQLite for y ou to establi sh an interactive website. T o use the W eb Server , follow the steps below . 1. Enable the service and enter the port number . The default number is 80. 2. Configure ot[...]

101  Secure Connection (SSL) Enter the port number for SSL connection. 3. Upload the HTML files to the share folder (Qweb/ W eb) on the NAS. The file index.ht ml, index.ht m or in dex.php will be the home path of your web page. 4. Y ou can connect to the web page by enteri ng http://NAS I P/ in the we b browser . Note that when the W eb Server i[...]

102 3.4.7.1 WebDAV W ebDA V (W eb-based Distributed Authoring and V ersioning) is a set of ex tensions to the HT TP(S) protocol that allows the users to edit and manage the files collaboratively on the remote W orld Wide W eb servers. After enabling th is function, you can map the share folders of your NAS as the network drives of a remote PC over [...]

103 Next, mount the network share folders of the NAS as the network shares on your operating systems by W ebDAV . Windows XP: 1. Right click “My Computer ” and select “Map Network Drive… ”[...]

104 2. Click “Sign up for online stor age or connect to a net work server” . 3. Select “Choose another network location” .[...]

105 4. Enter the URL of y our NAS wi th the shar e folder name. Note that you should put the “#” at the end of the URL. C lick “Next” . Fo rmat: http:// NAS_IP_or_HOST_NAME / SHARE_FOLDER _NAME /# 5. Enter the user name a nd its password which has the W ebDA V privilege to connect to the share folder .[...]

106 6. T ype a name for t his network place.[...]

107 7. The network place has been created and is ready to be used.[...]

108 8. Now you ca n connect to this share fol der anytime through W ebDA V . A shortcut has also been created in “My Network Places” .[...]

109 Windows Vista If you are using Windows Vist a, you might need to install the "Software Update for W eb Folders (KB907306)" and this update is fo r 32-bit Windows OS only . http://www .microsoft.com/downloads/ details.aspx?F amilyId=17c36612-632e-4c0 4-9382-987622ed1d64&displaylang=en 1. Right click “Computer ” and select “Ma[...]

110 2. Click “Co nnect to a W eb site that yo u can use to store your documents and pictures” .[...]

111 3. Select “Choose a custom network location” .[...]

112 4. Enter the URL of your NAS with the share folder name. Fo rmat: http:// NAS_IP_or_HOST_NAME / SHARE_FOLDER _NAME 5. Enter the user name a nd its password which has the W ebDA V privilege to connect to this share folder .[...]

113 6. T ype a name for t his network location.[...]

114 7. The W eb folder has been successfully created.[...]

115 8. Y ou can locate the we b folder in the “N etwork Location” sect ion in “Compu ter” . 9. Y ou can connect to the share folder tho ugh this link vi a HT TP/W ebDAV .[...]

116 Mac OS X Follow the steps below to connect to your NAS via W ebDAV on Mac OS X. Client Operating System: Mac OS X Snow Leopard (10.6.1) 1. Open “Finder” > “Co nnect to Server” , and enter the URL of the share folder . Fo rmat: http:// NAS_IP_or_HOST_NAME / SHARE_FOLDER _NAME 2. Enter the u ser name and its password which has the W eb[...]

117 3. You can connect to the share folder thro ugh this li nk via HT TP/W ebDA V . 4. Y ou can also find the mount point in the “SHARED” categor y in Finder and mak e it one of the login items. Note that the instructions above are based on Mac OS X 10.6, a nd can be applied to 10.4 or later .[...]

118 Ubuntu Fo llow the steps below to connect to yo ur NAS vi a W ebDAV on Ub untu. Client Operating System: Ubuntu 9.10 Desktop 1. Open “Places” > “Connect to Server … ”[...]

119 2. Select “W ebDAV (HT TP)” or “Secure W ebDAV (HT TPS)” for the Service type according to your NA S setti ngs and enter your host information. Enter the user name and the password which has the W ebDA V privilege to connect to this share folder . Click “Connect ” to initial ize the connection .[...]

120 3. This W ebDA V connection has been established successfully , a lin ked folder will be created on the de sktop au tomatically .[...]

121 MySQL Management You may install phpMyAdmin software and save th e program files in the “Web” share folder of the NAS. You can chan ge the folder name and connect to the database by entering th e URL in the browser. Note: The default user name of MySQL is “root”. The p assword is “admin”. Please change your root password immedi atel[...]

122 3.4.8 Network Service Discovery 3.4.8.1 UPnP Discovery Service When a device is added to the network, the UPnP discovery protocol allows the device to advertise its services to th e control points on th e network. By enabling the UP nP Discovery Servic e, the NAS can be disco vered by any operating systems that support UPnP .[...]

123 3.4.8.2 Bonjour By broadcasting the ne twork service(s) wi th Bonjour , your Mac will automatically discover the network services (e.g. FTP) which are running on the NAS without the need to enter the IP addresses or configure t he DNS servers. Note: Y ou hav e to activ ate each servi ce (e.g. FTP) on its setup page and t hen enable the service [...]

124 3.5 Applications 3.5.1 Web File Manager T o connect to the files on the NAS by a we b browser , enable W eb File Manager . If the NAS is connected to the Interne t and us es a valid IP address, you can access the files on the server by the web browser from anywhere. For more information, please refer to Chap ter 6.[...]

125 3.5.2 Multimedia Station T o share the photos, music or video file s on the NAS over the network, enable Multimedia Stat ion. F or further information of Multimedia Stat ion, iT unes service and UPnP Media Server , please refer to Chapter 4. 3.5.3 Download Station The NAS supports PC -less B T , HT TP , and FTP download. T o use the download fu[...]

126 3.5.4 Surveillance Station The Surveillance St ation enables you to monitor and record t he live video of maximum 2-4* network cameras a vailabl e on the network (LAN or W AN). *This function is applicable to some models only . Please refer to the comparison table for more details: http://www .qnap .com/images/products /compa rison/Comparison_N[...]

127 T o set up your network surveillance system by the NAS, follow the steps below: 1. Plan yo ur home network topol ogy 2. Set up the IP camer as 3. Configure t he camera settings on the NAS 4. Configure y our NA T router (for remote moni toring over t he Internet) 1. Plan your home network topology W rite down your pl an of the home ne twork befo[...]

128 2. Set up the IP cameras In th i s e xa mp le , t w o I P c a me ras wi l l b e i n stalled. Connect the IP camer as to your home network. Then se t the IP address of the camer as so that they are in the same LAN as the computer . Login the configur ation page of the Camera 1 by IE browser . Enter the IP address of the first IP ca mer a as 192.[...]

129 Click “T est” on the right to ensure the connection to the I P camera is successful. If your IP ca mera supp orts audio record ing, you may enable th e option on the “R ecording Settings” page. Clic k “ Apply” to s ave the changes. Configure the settings of the IP ca mer a 2 following the above steps. After you have added the networ[...]

130 T o use other functions such as motion dete ction recording, scheduled recording, and video playback, please refer to the online help .[...]

131 4. Co nfigure your NA T rout er (for remo te monitoring over the Internet) T o view the monitoring video and connect to the NAS remotel y , you need to change the network settings by forwarding di fferent ports to the corresponding LAN IP o n your NA T router . Change the port settings of the NAS and the IP camer as The default HT TP port of NA[...]

132 Next, login the Surv eillance Station. Go to “Settings” > “Camera Setti ngs” . Enter the port numbers of the IP camera 1 and the IP camer a 2 as 192.168.1.10 port 81 and 192.168.1.20 po rt 82 respectively . Enter the login name and the password for both IP camera s. Besides, enter the W AN IP address (or your domain address on the pu[...]

133 Connect to the snaps hots and video recor dings of Surveillance St ation All the snapshot s are saved in “My Documents” > “Snapshot ” (Windows XP) in your computer . If you are using Windows 7 or Vista, the default directory is “Documents” > “Snapsh ot” . The video recordings will be saved in NASIP Qrecordings or NASI[...]

134 3.5.5 iTunes Service The MP3 file s on the Qmultimedia/ M ultimed ia folder of the NAS can b e shared to iT unes by this service. All the computers with iT unes installed on LAN are able to find, browse, and play the shared music files on the NAS . T o u se the iT unes service, make sure you have installed the iT unes program on your computer .[...]

135 Click “Smart Playlist” to enter the smart playlis t page. Y ou can define th e playlist rules to categorize the song s into different playlist s. If there is no song that matches the rules on th e playlist, th e iT unes client w ill not show th e playlist. Fo r detailed operation, refer to t he online help. When you open iT unes, it detects[...]

136 Click the triangle icon next to the NAS name. The smart playlists defined earlie r will be shown. The songs ar e categorized accordingly . Y ou can start to use iT un es to play the music on your NA S. Note: Y ou can download the latest iT unes so ftwa re from official Apple website http://www .apple.com/ .[...]

137 3.5.6 UPnP Media Server The NAS is built-in with T wonky Media, DLNA compatible UP nP media server . Enable this fun ction and the NA S will shar e particular music, photos, or video files to the DLNA net work. Y ou can u se DLNA compatibl e digital media pl ayers to pl ay the multimedia fil es on the NAS on your TV or acoustic soun d system. T[...]

138 About UPnP and DLNA Universal Plug a nd Play (UPnP) is a set of computer network protocols promulgated by the UPnP F orum. The purpose of UPnP is to a llow the devices to connect seamlessly and to simplify the implemen tati on of the networks at home and in the corporate en vironment. UPnP achieves thi s by defining and publishing UPnP devi ce [...]

139 3.5.7 MySQL Server Note: T o use this feature on the TS- x 39/509/809 series, please update the system firmware with the image file enclosed in the pr oduct CD or download the l atest system firmware from http://www .qnap.com/ . Y ou can enable MySQL Server as the website database. Enable TCP/IP Networking Y ou can enable this option to configu[...]

140 Note:  Do n ot delete the phpMyAdmin folder . Y ou can rename th is folder but the link on the MySQL server page will n ot be updated. T o con nect to the renamed folder , you can enter the lin k http:/ /NAS IP/ renamed folder in the web browser .  The ph pMyAdmin folder is created after th e first-time installation. When you update the f[...]

141 3.5.8 QPKG Plugins Y ou can install the QPKG packages to add more functions to the NAS . Click “GET QPKG” . Before you install the packages, mak e sure the files are correct, read the instructions caref ully , and back up all the important data on the NAS. Down load the package you wan t to install on th e NAS to your computer . Before inst[...]

142 3.6 Backup 3.6.1 External Drive Y ou can back u p the local drive data to an external storage device. Select to execute instant, automatic, or schedul ed backup , and configure the settings.  Backup Now: T o back up the data to th e external stor age device immediately .  Schedule Backup: T o back up the data by schedule. Y ou can select [...]

143[...]

144 3.6.2 USB One Touch C opy Y ou can configure the baha viour of the USB on e touch copy bu tton on this page. The following three functions are av ailable:  Copy from the front USB storage to a directory of the internal drive of the NAS .  Copy to the front USB storage from a dire ctory of the internal drive of the NAS .  Disable the on[...]

145 3.6.3 Remote Replication 3.6.3.1 Remote Replication Y ou can use this option to back up the files on the NAS to another QNAP NAS or Rsync server over LAN or the Internet. Make sure a netw ork share has been c reated bef ore adding a rem ote replication task.  Port Number: Specify a port number for remote replication. The default port number [...]

146 Fo llow the steps below to create a remote replication job for backup from the NAS to another QNAP NAS . 1. Click “Create New Replicating Job” to create a new task . 2. Select the server type and enter the job name. 3. Enter the IP address or domain name (i f any) of the remote server , the port number of the remote server , the user na me [...]

147 3.6.3.2 Amazon S3 Amazon S3 (Simple Storage Service) is an online storage web service offered by AWS (Amaz on W eb Services). It provides a simple web services in terface that can be used to store and retrie ve the data from an ywhere on the web. With Amazon S 3 , y o u c a n u p l o a d t h e d a t a f r o m y o u r N A S t o A m a z o n S 3 o[...]

148 4. Specify the local directory on the NAS for replication. 5. Enter the replication schedule. 6. Click “Finish” . T he replication job will be executed according to your schedule.[...]

149 3.6.4 Time Machine Y ou can enable Time Machine support to use th e NAS as a backup destination of multiple Mac by the Time Machin e feature on OS X. This function is applicable to some mode ls only . Please refer to the comparison table for more details: http://www .qnap .com/images/products /compa rison/Comparison_NAS.html T o u se this funct[...]

150 Configure the backup settings on Mac: 1. Open Time Machine on your Mac and click “Se lect Backup Disk”. 2. Select the TMBackup on your NAS from the list and click “Use for Backup”.[...]

151 3. Enter the user name a nd password to login the QNAP NAS. Then click “Connect”. Re gistered user name: TimeMachine Password : The password you ha ve configured on the NA S. The password is empty by defa ult. 4. Upon successful connec tion, the Time Mach ine is swit ched “ON”. The availab le space for backup is shown and the backup wil[...]

152 3.7 External Device 3.7.1 External Storage Device The NAS supports USB disks and thumb drive s for extended stor age. Connect the USB device to the USB port of the NAS, w h en the device is successfully detected, the details are shown on this page. It may tak e tens of seconds for t he NAS se rver to detect the external USB device successfully [...]

153 3.7.2 USB Printer T o provide printer sharing function for t he network users, y ou can simpl y connect a USB printer to the USB port of th e NAS. The NAS detects the printer automatically . Up to 3 printers are supported. Note:  Please connect a USB printer to the NAS after t he software configur atio n is completed.  The N AS does not s[...]

154 3.7.2.1 Windows XP Users Method 1 1. Ente r NAS IP in Windows Explorer . 2. A printer icon is shown as a network shar e on the server . Double click the icon. 3. Install the printer driver . 4. When fini shed, you ca n start to use the network printer servi ce of the NAS .[...]

155 Method 2 The following configur ati on method has been ve rified on Windows XP o nly: 1. Open “Printers and F axes” . 2. Delete the existing net work printer (if an y). 3. Right click the blank area in the Printers and F axes window . Select “Server Properties” . 4. Click the “P orts” tab an d delete the ports configured for the pre[...]

156 3.7.2.2 Windows Vista/ Windows 7 Users 1. On t he Run menu, e nter NAS IP . 2. Find the network prin ter icon and double click i t.[...]

157 3. Install the correct printer driver . 4. When finished, print a test page to verify the print er is ready to use.[...]

158 3.7.2.3 Mac OS X 10.4 1. On the toolbar , click “Go/ Utilit ies” . 2. Click “Printer Set up Utility” .[...]

159 3. Click “ Add” . 4. Press and hold the “alt” key on th e keyboard and click “More P rinters” concurrently .[...]

160 5. In the pop up window: a. Select “ Adv anced”*. b. Select “Win dows Printer with SAMBA ” . c. Enter the printer name. d. Enter the printer URI, the format is smb://NAS IP/printer name. The printer name is f ound on the “Dev ice Configur ati on” > “USB Pri nter page” . e. Select “Generic” for Printer Model. f. Click “A[...]

161 6. The printer appears on the pri nter list. It is re ady to use. Note: The network printer service of the NAS supports Pos tscript printer on Mac OS only .[...]

162 3.7.2.4 Mac OS X 10.5 If you are using Mac OS X 10.5, follow th e steps below to configure the print er function of the NAS. 1. Make sure your printer is connected to the NAS and th e printer information is displayed correctly on the “USB Printer ” page.[...]

163 2. Go to “Network Services” > “Microsoft Networki ng” . Enter a workgroup name for the NAS. Y ou will need t his information lat er . 3. Go to “Print & F ax” on your Mac .[...]

164 4. Click + to add a printer .[...]

165 5. Select the NAS workgroup a nd find the printer name. 6. Enter the user name a nd password to login t he printer server on the NAS.[...]

166 7. Select the printer driver .[...]

167 8. After installing th e printer driver correctly , you can start to use the printer .[...]

168 3.7.3 UPS Settings Y ou can connect a UPS (uninterruptible power supply) to the NAS and enable the UPS support. When an expected power outage occurs, the UPS is able to supply the power to the NA S continuously . Y ou can also configure the settings to turn off the NAS afte r the AC p ower fails. If the po wer of the UP S is insufficient to las[...]

169 Behaviour of th e UPS feature o f the NAS: In case of power loss and power recovery , the events will be logged in th e “System Event Logs” . During a power loss, the NAS will wait for the specified ti me you enter in the “UPS Settings” before goi ng into the standby mode or powering off . If the power is recovered before the end of the[...]

170[...]

171 3.8 System Status 3.8.1 System Information Y ou can view the system information such as CPU usa ge and memory on this page.[...]

172 3.8.2 System Service Y ou can view the current network settings an d status of the NAS in this section.[...]

173 3.8.3 Resource Monitor Y ou can view the CPU usage, disk usage, and bandwidth tr ansfer statistics of the NAS on this page.[...]

174 Chapter 4 Multimedia Station The NAS provides a user-friendly web ma nag ement interface for you to manage your albums easily . Y ou can v iew the images and multimedia fi les, or browse the photos by thumbnail preview . Upload photos by we b administration 1. Go to “ Applications” > “Multi media Station” . Enable the service. 2. Cli[...]

175 3. Click “Logi n” on the top right hand corner . Login with the administr ator name and password to manage the Multimedia Station. Y ou can create the user accounts to allow the users to read the multimedia files. 4. Click “Browse” to select the multimedia f ile and then click “Upload” t o upload the file to the fol der . 5. Y ou ca[...]

176 Upload the photos to the share folder of the NAS directly Y ou can upload th e multimedia files to the NAS directly by the f ollowing steps. 1. Open the Windows R un menu. Enter NAS name or NAS IP to connect to the share folder on the NAS. 2. Open the folder Qmultimedia/ Multimed ia. Enter the user name and password to login. 3. Drag the [...]

177 Buttons on the Multimedi a Station page Sort the file s by name Sort the files by size Sort the files by date Re turn to the previous page Re turn to Home Create a folder Re name a file or folder Select all Select none Delete Support file format list Type File format Picture JPG, BMP, GIF Video WMV , WMX, WVX, A VI, MP EG, MPG, MPE, M1V , MP2, [...]

178 View the photo information 1. T o view the detailed information of a ph oto , click the thumbnail of the picture. 2. The information of th e photo, e.g. file name, resolution, size, camera producer will be shown o n the right. Y ou can enter a descripti on of the picture and click “Submit ” . T o reset the description t o the previously sav[...]

179 Buttons description Y ou can use the buttons on top of the photo to manage the album. Return to the previous level Previous image Next image Ro tate the image anticlockwise Rotate the image clockwise Z oom in Z oom out Play the slideshow. Select th e time interval in seconds. Click “play” to play the slidesh ow . T o stop play ing, click ?[...]

180 Play music or video files T o play th e music or video files on the Multimedia Stat ion, click the thumbnail of the file displayed on the page. The file will be played by the defau lt music or video playing program of your PC. *It is recommended to use Windows Medi a Player 10.0 or above as the default playing program.[...]

181 Configure album auth ority 1. Aft er logging in as the administrator (admin), click to enter the configurati on page for album aut hority . 2. Y ou can view , add, delete, and edit the users. 3. Y ou can edit the user profile and album access authority on this page.[...]

182 Chapter 5 Download Station The NAS supports B T , HT TP , and FTP download. Y ou can add the do wnload tasks to the NAS and l et the server fini sh the downloading independent of PC. Warning: Please be warned against illeg al downloading of copyrighted materials. The Download Station fun ctionality is provided for downloading authorized f iles [...]

183 3. Select “ Add new B T task” or “ Add new FTP/HTTP task” . (A) Add a new BT task Click “ Add new B T task” on the left and upload a torrent f ile. Y ou can download the legal torrent file s from the Inter net. There are websites that provide legally shared torrents e.g. www .legaltorrents.com . P lease download the torrent files to[...]

184 4. After uploading a download task, the t ask will appear on the “View Run List” . 5. Y ou can select a download t ask and click “B T download property” to enable or disable the DHT public network an d configure the sharing time after t he download completes. Note: If the sharing time (larger than 0 hr) i s set for a downlo ad task, the[...]

185 6. Click “Set Config” and enter the number of th e maximum tasks you want to download at the same time (Defa ult number: 3). Enter the maximum dow nload rate (default value is 0, which means un limited). Enter the maximum u pload rate (default value is 0, which means unlimited). Enter the port r ange for the Download Station (default r ange[...]

186 7. T o stop a run ning download task, select t he task in View Run list and click “Pa use/ Re start download task” . Y ou can view tasks that are paused or finished in View Pause List and View Finish List respectively . T o restart a paused task, select the task in View P ause List and click “P ause/ R estart download task” . 8. Y ou ca[...]

187 Dump Diagnostic Information T o view the diagnostic details of a download task, select a task on the list and click “Dump Diagnostic Information” . Y ou can right click th e download task to configure the download settings.[...]

188 The common reasons for slow B T download r a te or download error are as below: (1) The torrent file has ex pired, the peers have stopped sharing th is file, or there is an error in the file. (2) The NAS has configured to use fixed IP but DNS server is not configured , or DNS server fails. (3) Set the maximum number of simultaneo us downloads a[...]

189 5.1 Use Download Software QGet QGet is a powerful mana gement utility for main taining the BT , HTTP and FTP download tasks of multiple NAS servers via LAN or WAN. By using QGet, you no longer need to login t he Download Station w eb interface of multiple se rvers and manage the settings one by o ne. Simply install QGet on any computer runni ng[...]

190 2. F ollow the instruction s to install QGet. 3. Run QGet from the installed location. 4. F or the details of using QGet, pl ease refer to the online help .[...]

191 Chapter 6 Web File Manager T o u se W eb File M anager , go to “ Applications” > “W eb File Manager” . Enable the service. Click “W eb File Manager” on the top or on the login page of the NAS to connec t to the W eb File Manager . If you login the service from the login page of the NAS, you are required to enter the user name and[...]

192 Y ou can organize the network s hare folders of the NAS . With W eb File Manager , you can upload, download, rename, move, copy , or delete the files an d folders in the network shares. Upload file T o u se this feature, in stall Adobe Flash plugin for your web browser . i. Open the folder to upload file to. Click . ii. Click “Browse” to se[...]

193 Downloa d fil e i. Select a f ile or folder to download. ii. Right click the mou se and select “Download” or click to download the file. Creat e fold er i. Select a network sh are or folder in wh ich you w ant to cre ate a new fol der . ii. Click (Create Folder). iii. Enter the name of the new folder and cl ick “OK” . Rename file or fo [...]

194 Extract files i. T o extract a zipped file on the NA S, right click the zipped file and select “Extract” . ii. Select the fil es to extract an d configure the extr action settings.[...]

195 Chapter 7 NetBak Replicator NetBak Replicator is a powerful program installed in the user’ s system (Windows OS only) for data backup. Y ou can back up an y files or folders on the local PC to the share folders on the NAS o ver LAN or W AN. Main Functions 1. Backup  Instant Backup Select the files and f olders on the local PC and back up t[...]

196 Install NetBak Replicator 1. Run the NAS CD-ROM disc. Select “Install Net Bak Replicator” . 2. Follow the instructions to install N etBak Replicator . 3. Upon successful installation, a shortcut icon will be shown on the Desktop. D ouble click the icon to run NetBak Replicator .[...]

197 Use NetBak Replicator 1. Before using NetBak Replicator , login th e web administration page of the NA S and go to “ Access Right Management” > “Sha re Folders” to create a share folder for backup. Make sure the share folder is open for everyone access or you login the share folder with an authoriz ed account by NetBak R eplicator . [...]

198 3. When the following window appears, all t he NAS on the LAN will appear on th e left list. Select a server and a share f older on the right. NetBak Replicator also supports backup o ver W AN, e nter the IP address of the NAS for data backup directly and select a share folder . Then click “OK” . 4. Enter the user name and password to login[...]

199 Description of the buttons on NetBak Replicator Open Configuration: Open a prev iously saved configuration file of Net Bak Replicator . Save Configuration: Save the current settin gs on NetBak Replicator . The file will be named a s *.rpr Select All: Select all the opt ions. Clear All: Unselect all t he options. Select My Document: Select al l [...]

200  Backup Select the files and folders for backup.[...]

201  Start When you have selected the files f or backup to the NAS, click “Start” . The program wi ll start to copy the files to the specified share fo lder on the NAS.[...]

202  File Filter Click “File Filt er” on NetBak Replicator to select file format to be skipped from backup. Then click “O K” .[...]

203  Schedule Click “Schedu le” on the main page of NetBak Replicator . Then select th e option “Enable Backup Schedule” and select t he frequency and ti me for backup. Click “OK” to confirm.[...]

204[...]

205  Monitor Select a folder for monitoring . When this option is enabled, all t he new and modified files on the PC will be copied to the NAS i nstantly . Other fi les will be gra y and cannot be selected . Click “Mon itor” again to stop monitoring. An icon will appear on task bar of Windows when monitoring is in process.[...]

206  Save as Defa ults Click this bu tton to save the current settings of NetBak R eplicator as th e defaults. When you login again, the pr ogr am will l oad the default settings automatically . Y ou can also select t o load the utility automatically w hen Windows starts.[...]

207  Restore Follow the steps below to restore the files from the NAS to your PC. a. Click to select the NA S and the share folder (the restore source). b. Click the “R estore” tab on NetBak R eplicator . c. Select to restore the data to the original path o r click to specify the restore location manua lly . d. Select the files and folders t[...]

208 f. Options: Select the behaviour of NetBak Replicator if the restored file exists on the destination and when an error occurs during the process.[...]

209  Log a. Save As…: T o save all the logs on NetBak Replicator , click th is button. All the logs will be saved as a text file. b. Clear All: Click th is button to clear all th e logs. c. Option: Select the type of logs to be recorded ― “R ecord all logs” or “R ecord error logs only” .[...]

210 Chapter 8 Active Directory Active Directory is a Micros oft directory used in Windows environments to centrally store, share, and manage the information and resources on yo ur network. It is a hier archical data centre which ce ntra lly holds the informati on of the users, user groups, and the computers fo r secure access management. The NAS su[...]

211 3. Go to “Network Services” > “Microsoft Networ king” . Enable AD Dom ain Member , and enter the AD domain information. Note:  Enter a fu lly qualified AD domain name, e. g. qnap-test.com  The AD user entered here must have th e administra tor access right to the AD domain.  The domain administrator password must not contain[...]

212 Windows 2003: Y ou may check the AD server name and AD domain name in “S ystem Properties” . Windows Server 2008: Y ou may check th e AD server name and domain name in “C ontrol Panel” > “System” .[...]

213 Notes:  After joining th e NAS to the Active Directory , the local NAS users who have access right to the AD server s hould use “ NASnameusername ” to logi n; the AD users should use t heir own user names to login the AD serv er .  The local NAS users a nd the AD users (wi th username as domain name + username) are allowed t o login [...]

214 Windows 7: If you are using a Windows 7 PC which is not a member of an Active Directory , wh ile your NAS is an AD domain member and its firmware version is earlier th an v3.2.0, change your PC settings as shown below to allow your P C to connect to the NAS. (a) Go to the “Control Panel” , and click “ Administrative T ools” . (b) Click [...]

215 (c) Go to “Local Policies” > “Security Options” . Select “Network security: LAN Manager authentication level” . (d) Select the “Local Security Setting” tab, a nd select “Send LM & NTLMv2 – use NTLMv2 session security if negotiated” from the list. Then click "OK".[...]

216 Chapter 9 Connect to the NAS via Linux OS In addition to Microsoft and Mac OS , th e NAS also supports Linux sys tems through the NFS service: 1. On Linux, run the following comm and: mount -t nfs <NAS IP>:/<Network Share Name> <Directory to Mount> For example, if the I P address of your NAS is 192.168.0.1 and you w ant to lin[...]

217 Chapter 10 NAS Maintenance 10.1 Restart/ Shut down Server Fo llow the steps below to restart or shut dow n the NAS. 1. Login the N AS as an admini strator . Go to “S ystem Administr ation” > “P o wer Management” . 2. Click “R esta rt” to reboot the server or “Shut Down ” to turn off the se rver . Y ou can also press the power[...]

218 Y ou can use Finder to restart or sh ut down the server . Y ou must have an administr ator account to perform this acti on.[...]

219 10.2 Reset Administrator Password and Network Settings Note: T o reset the NAS by the reset bu tton, the option “Enabl e configurati on reset switch” in “System Ad ministration” > “Hardw are” must be activated. System Basic system reset (1 beep) Advanced system reset (2 beeps) All NAS models Press the reset button for 3 sec Press[...]

220 Advanced system reset (10 sec) When you press the reset button for 10 seconds, you will h ear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by the web-based system reset in “ Administr ation” > “Restore to F actory Default” except all the data are reserved . The setting[...]

221 10.3 Disk Failure or Malfunction When you encounter disk malfunction or failu re, do the following: 1. R ecord the malfunction stat us or error messages shown in Event Logs. 2. Stop using the failed NAS and turn off the ser ver . 3. Contact the technical support. Note:  The NAS must be repaired by professional technici ans, do not try to rep[...]

222 10.6 System Temperature Protection The NAS shuts down a utomatically for ha rdware protection when an y of the following criteria is met :  The system temper ature exceeds 70°C (158°F)  The CPU temperature ex ceeds 85°C (185°F)  The hard drive temperature ex ceeds 65°C (149°F)* * Note that when the temper ature of any hard drives[...]

223 Chapter 11 RAID Abnormal Operation Troubleshooting If the RAID configurati on of your NAS i s found abnormal or t here are error messages, please try the following solutions: Note: You must back up the important data on the NAS fi rst to avoid any potential data loss. 1. Check that the RAID rebuildin g has failed: a. LED: The Status LE D of NAS[...]

224 Situation 2: The error is caused by an existing drive (e.g., HDD 2) in th e RAID configuration. If the RAID configuratio n is RAID 1, you can do either one of the following: a. Back up the drive data to another storag e device. Then reinst all and set up the NAS. b. Format the newly plugged in drive (e.g. HD D 1) as a single drive. Then back up[...]

225 Chapter 12 Use the LCD Panel * This section is applicable to NAS models wit h LCD panel only . The NAS pro vides a handy L CD panel for y ou to perform di sk configur ation and view the system information. When the NAS is started up, you will be able to view the s erver name and IP address: N A S 5 F 4 D E 3 1 6 9 . 2 5 4 . 1 0 0 . 1 0 0 For th[...]

226 For example, when you turn on the NAS with 5 hard drives i nstalled, the LCD panel shows: C o n f i g . D i s k s ? → R A I D 5 You can press the “Select” button to browse more options, e.g. RAID 6. Press the “Enter” button and the following message sho ws. Press the “Select” button to se lect “Yes” to confirm. C h o o s e R A[...]

227[...]

228 View system information by the LCD pan el When the LCD panel shows th e server name and IP address, you may press the “Enter” button to e nter the Main Menu. The M ain Menu consists of the followi ng items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1. TCP/ IP In TCP/ IP, you ca n view the foll[...]

229 2. Physical di sk In Physical disk, yo u can view the following options: 2.1 Disk Info 2.2 Back to Main Menu The disk info shows the temperature an d the c apacity of the hard drive. D i s k : 1 T e m p : 5 0 ° C S i z e : 2 3 2 G B 3. Vol ume This section shows the disk configuration of the NAS. The first line sh ows the RAID configuration an[...]

230 4. System This section shows the system temper ature and the rotation speed of the system fan. C P U T e m p : 5 0 ° C S y s T e m p : 5 5 ° C S y s F a n : 8 6 5 R P M 5. Shut down Use this option to turn off t he NAS. Pr ess the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 6. Rebo ot Use this option[...]

231 System Messages When the NAS encounters syst em error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s . C h e c k L o g s System Message Description Sys. Fan Failed The system fan failed Sys. Overheat Th[...]

232 Technical Support QNAP provides dedicated online support and c ustomer service via instant messenger . Y ou can contact us by the following means : Online Support: htt p://www.qnap.com/ MSN: q.support@hotmail .com Skype: qnapskype For u m : http://forum.qnap.com/ Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: 909-595-[...]

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