Riello Sentinel Pro 1000 manual

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2 I NTRODUCTION Congratula tions on purchasing a UPS Sentinel Pro product and welcome to Riello UPS ! To us e the support service offered by Riello UPS , visit the site www.riello-ups.com The company is highl y specialised in the development and production of uninterruptible po wer supplies (UPSs). The UPSs in this series are high-qu ality products[...]

3 C ONTENTS PRESENTATION 5  UPS V IEWS 6  F RONT VIEW 6  R EAR VIEW 6  D ISPLAY PANEL VIEW 8  B ATTERY B OX ( ACCESSORY NOT PROVID ED WITH UPS ) 9  R EAR VIEW 9  INSTALLATION 10  I NITIAL CONTENT CHECK 10  I NSTALLATION ENVIRONMENT 11  B ATTERY B OX INSTALLATION 11  S ETTING THE NOMINAL BATT ERY CAPACITY 11  USE [...]

4 TROUBLESHOOTING 20  A LARM CODE S 22  F AULT 22  L OCK 23  TECHNICAL DATA 24 [...]

5 PRESENTATION SENTINEL PRO uses ON-LINE double conversion technolog y, resulting in the highest levels of reliab ility and maximum protection for critical loads such as servers, IT applications and Voice/Data. It is possible to use one or more autonomy expans ion units known as BATTERY BOXES (optional acces sories) with the same dimensions and aes[...]

6 UPS V IEWS F RONT VIEW R EAR VIEW 700VA / 1500VA model 1000VA / 1000VA ER model Display Slot for communication cards Multipurpose buttons Cooling fans ON/OFF switch Battery expansion connector RS232 communication port and contacts IEC 10A output socket USB communication port IEC 10A input plug[...]

7 2200VA model 2200VA ER / 3000V A / 3000VA ER model RS232 communication port and contacts IEC 16A output socket (only for 3000VA models) USB communication port IEC 10A output socket Slot for communication cards IEC 16A input plug Cooling fans IEC 10A input plug Battery expansion connector[...]

8 D ISPLAY PANEL VIEW “SEL” button (Select) Battery charge indicator “ON” button Load level indicator “STAND-BY” button Configuration area Regula tion operati on Maintenance request Mains operation Time r Battery operation Measurement display area Load powered by bypass Stand-by / alarm[...]

9 B ATTERY B OX ( ACCESSORY NOT PROV IDED WITH UPS ) The BATTERY BOX is an opti onal accessory dedic ated to this range of UPSs (same dim ensions and aesthetic line). The BATTERY BOX c ontains batteries which allow the operat ing time of the uni nterruptible power supplies to be increased during extended blackouts. T he number of batteries containe[...]

10 INSTALLATION I NITIAL CONTENT CHECK After opening the packaging, i t is first necessary to check the contents. The package must contain: UPS Schuko power cable - IEC 10A (IEC 16A for 3000VA models only) IEC 10A connecti on cable IEC 16A male plug (For 3000VA models only) USB cable User manual CD + Safety manual Battery expansion plug (ER version[...]

11 I NSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ve ntilat ed, clean environ ments which are sheltered from bad weather. The relative humidity in the en vironment must not exceed th e maximum values sho wn in the Technical Data table. The ambient temperature, whilst the UPS is in operation must remain between 0 and 40°[...]

12 USE C ONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 1) Check that there is a protection dev ice agai nst overcurrents and short circuits in the system upstream from t he UPS. The recommended protection v alue is 10A (for the 7 00VA, 1000VA and 1500VA versio ns) and 16A (for the 2200VA, 3000VA and ER versions) with a B or C trip curve. 2) Power [...]

13 D ISPLAY PANEL MESSAGES This chapter describes, in detail, the vari ous information that can be displayed on th e LCD. UPS STATUS MESSAGES ICON STATUS DESCRIPTION Fixed Indicates a fault Flashing The UPS is in stand-by mode Fixed Indicates regular operatio n Fixed The UPS is operating from the mains Flashing The UPS is operating from the main s,[...]

14 M EASUREMENT DISPLAY AREA It is possible to display the most important measur ements regardin g the UPS in sequence on the displ ay. When the UPS is switched-on, the disp la y shows the main voltage value. To display a different measur ement, press the “SEL” bu tton repeatedly until the des ired measurement a ppears. In the event of a fault/[...]

15 C ONFIGURING THE OPERATING MODE The area of the display sh own in the figure displ ays the active operatin g mode and allo ws the user to choos e other modes dir ectly from the display panel. HOW TO PROCEED:  To access the configuration area, hold down the “SEL” button for at least 3 seconds.  The icon corresponding to the mode current[...]

16 S OFTWARE M ONITORING AND CONTROL SOFTWARE The PowerShield 3 software guarantees effective, intuitive UPS managem ent, displaying all the most important information such as input voltage, appli ed load, battery capacity. It is also able to perform shutdown operations and send e -mails, text messages and network messages automatic ally when certa[...]

17 UPS CONFIGURATION The table below illustrates all the possible co nfigurations availa ble to the user in order to best adapt the UPS to individ ual requirements. It is possible to perform thes e operations using the Upstools software. FUNCTION DESCRIPTION DEFA ULT POSSIBLE CONFIGURATIONS Output frequency Selects the nomina l output frequency Aut[...]

18 FUNCTION DESCRIPTION DEFA ULT POSSIBLE CONFIGURATIONS Bypass voltage thresholds Selects the permi tted voltage range for s witching to the bypass Low: 180V High: 264V  Low: 180 - 200 in 1V steps  High: 250 - 264 in 1V steps Bypass v oltage threshold for ECO Selects the permi tted voltage range for operation in ECO mode Low: 200V High: 253V[...]

19 C OMMUNICATION PORTS On the back of the UPS (see UPS Views ), the following communication ports are presen t:  RS232 connector  USB connector  Expansion slot for additional communication cards RS232 CONNECTOR RS232 CONNECTOR PIN # SIGNAL NOTES 1 Programmable output *: [default: UPS in lock] (*) Opto-isolated contact max. +30Vdc / 35mA. [...]

20 TROUBLESHOOTING Irregular UPS operation is most likely n ot an indication of a fault but due to simple problems or distracti on. It is therefore advisabl e to consult the table bel ow carefully as it summarises information whic h is useful for solv ing the most common problems. PROBLEM POSSIBLE CAUSE SOLUTION THE DISPLAY DOES NOT LIGHT UP ON/OFF[...]

21 PROBLEM POSSIBLE CAUSE SOLUTION THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES: A54, F50, F51, F52, F55, L50, L51, L52 THE LOAD APPLIED TO THE UPS IS TOO HIGH Reduce the load to within the threshold of 100% ( or user threshold in the case of code A54 ). If the display shows a lock: remove the load and switch the [...]

22 A LARM CODES Using a sophisticated se lf-diagnosis system, the UPS is able to c heck its own status and an y anomalies and/or faults which may occur during norm al operation and display them on the display panel. If there is a problem, the UPS sign als the event by showing the code and the type of active alarm on the display (FAULT and/or LOCK).[...]

23  Active commands: Indicates the presence of an active remote command. CODE DESCRIPTION C01 Remote control 1 (Switch On/Off) C02 Remote control 2 (load on bypass or manual bypass command) C03 Remote control 3 (Switch On/Off) C04 Battery test in progress L OCK LOCK alerts are normall y preceded by an alarm signal and thei r scale lea ds to the [...]

24 TECHNICAL DATA UPS MODELS SEP 700 SEP 1000 SEP 1000 ER SEP 1500 SEP 2200 SEP 2200 ER SEP 3000 SEP 3000 ER INPUT Nominal voltage [Vac] 220 - 230 - 240 Maximum operating voltage [Vac] 300 Nominal frequency [Hz] 50 - 60 Nominal current (1) [A] 3.3 4.5 6.5 9.5 12.5 BATTERY Recharge time (standard versions) [h] < 4h for 80% of the load Expandabi l[...]

25 BATTERY BOX JSEP036-NP A- JSEP036-NPM- JSEP072-NPA- JSEP072-NPM- Nominal battery voltage [Vdc] 36Vdc 72Vdc Dimensions W x D x H [mm] 158 x 422 x 235 190 x 446 x 333 Weight [kg] 14 21 27 41 The “-” symbol replaces an al phanumeric code for i nternal use.[...]

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