Rocstor Hawker HX manual

1 stor e your futu re HX Secure – Enc rypted Mobile Dr ive User Manual[...]

TABLE OF CONTENTS IMPORTANT NOTICES 4 • Safety No tices _______________ _____________ __________________ __________ 4 • General Notices • Capacity Disclaimer ___ ______________ ______________ _____________ _______ 4 • Care and Handling 4 GENERAL 6 • Intro duction __ __ ____________ _____________ __________________ _____ 6 • Box C ontent[...]

• Instructions for Par titioning and Formatting fr om FAT 32 to NTFS _ _____________ _ 31 TROUBLE SHOOT ING 37 • Troubl eshooti ng for Macinto sh compu ters _____ __________________ __________ 37 • Troublesho oting for PC Wind ows base d compu ters 39 KNOWLEDG E BASE 41 • Hawker HX U nique Features _________ _______________ __________ _____[...]

IMPORTANT NOTI CES Safet y Notices • The warranty is void if an unauthorized p erson attempts and/or re pairs the hard disk drive. • Read al l Ma nuals and instr uctions care fully be fore us ing t he devi ce. • Do not spill any li quid or insert any object i nto t h e device. • Use th e devi ce withi n th e specif icatio ns indi cated , in[...]

• Do not spill any li quid or insert any object i nto t he devi ce. • D o not attempt to disass emble and service the Hawker d rive during the w arr anty period. • Please read the Sa fety N otices a nd Limited W arra nty i nformati on in this M anual a nd on the Rocsto r webs ite ( www.roc stor.com ) for further d etails. ROCSTOR | RO CSECURE[...]

GENERAL Introducti on HAWKER HX - S ecu re – Encr ypted Mob ile Drive USB 3.0 ( 2.0) and eSATA interfaces Hawker HX has t he world’s most technologically advanced r eal - tim e hardware encr ypted exte rnal drive in the marke t today. Designe d and engine ere d in the U nited Stat es to satisfy the requir ements of demand ing sec urity concer n[...]

Box Conten ts • External hard disk drive • USB 3.0 cable • eSATA cable • Instal lation user G uide • Carrying case ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 7[...]

Minimum System Requ irement s Mac User s: Window Us ers: Connector s • eSATA port • USB 3 .0 port • Key - toke n port Hardwa re: eSATA or USB 3.0 (or 2. 0) port (s.) Oper ating Systems: Mic rosof t Wind ows Me, XP, Vista , Wid ows 7 - 8 … Recommend ed memory : 512 MB RAM Hardwa re : eSATA or USB 3.0 (or 2.0) port (s.) Mac: PowerPC or In tel[...]

MUST BE READ FIRST Hawker HX uses the most advanc ed encryptio n chip. It encry pts and decrypt s all the data t hat is being read and written simultaneously in real - ti me. It uses a dig ital key token to authen ticate and authori ze to access data in the device. This device contains three ( 3) digital key tokens that bear the mini USB form facto[...]

o Once co mpleted, pl ease ch eck and be certain tha t the d ata you need is fully transferr ed; thes e data if not encrypted are vulnerable at this time. o You are n ow ready to refor mat the dri v e with th e new set of di gital ke ys that you recei ved. NOTE : By r eformatti ng the Ha wker device now, you wi ll lose all the data that you have st[...]

QUICK INS TALLATION How to Conn ect the Inte rface Cables - Connect ing the Dr ive Connecting the Drive 1. Inse rt the digit al key (ke y - token) i n the back of th e Haw ker LX fo r auth enti cation First. Con necting v ia SATA port: 2. Connec t one end of the S ATA c able to the SA TA por ts of y our com puter and then th e othe r end to the SA [...]

NO TE: F or se curity reas ons RE MOVE ( and sto re in safe pl ace) the Key - toke n once a ccess to the data is granted. As l ong as the HX devic e is ON, the da ta is accessible. At t his stage, the HAWKER device acts as any other sta ndard external drive on t he market. Once th e drive is powered OFF you are required to inser t the key - tok en [...]

Cable Types USB suppo rts thre e data trans fer rate s: • USB 3.0 : A Supper - Speed ( USB 3.0) ra te of up to 5,000 Mbit s/s (1GB/3 .3sec) • USB 2.0: A Hi - Speed (USB 2.0) rate o f 480 Mbits/ s (60 MB/sec) • USB 1.1: A Full Speed rate o f 12 Mbi ts/s (1 .5 MB /sec) • USB 1.0: A Low Spee d rate of 1.5 Mbi ts/s (187 KB /sec ) S erial A dvan[...]

SATA 1.5 G bits /s SATA 3 G bits /s Frequenc y 1500 MHz 3000 MHz Bits/clock 1 1 8b10 b encoding 80% 80% Bits/Byte 8 8 Real speed 150 MB /s 300 MB /s Hawker e SATA offers performance as high as 3.0 GB /sec per device w ith the cur rent specification. It also offers new features s uch as hot swappi ng. ROCSTOR | RO CSECURE | HAWK ER HX user manual Pa[...]

INSTALLING YOUR DRIVE All Rocstor hard driv es are formatted as blank FAT32 (32 - bi t file allocation table) volumes { unless other wise s tated on the box} that are com patible w ith m ost mode rn Wi ndows and Macint osh oper ati ng system s. To begin using yo ur R ocstor drive, simply connec t a da ta cabl e and pow er cord. There’ s no need t[...]

Mac The easiest way to safely un - mount an exte rnal hard drive is to drag its Fi nder icon to the Trash. An alert will n o tify yo u if the drive is i n use by an a pplicati on. Clos e any open docume nts or applications on the drive and try again. W hen the drive’s icon no longer appears on the Finder’s Desktop and the drive’s activity lig[...]

PARTITIONIN G AND FORMAT TING THE HAWKER D RIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Ha wker D rive will destroy all of its d ata. To protec t your data, back i t up be fore formatt ing or partitioni ng thi s devi ce. IMPORT ANT NOTES: 1.[...]

INSTRUCTIONS FOR PARTITIONI NG AND F ORMATTING FR OM FAT32 to HFS+: 1. Connec t the R ocstor driv e to t he com puter v ia a p ort. 2. The drive will ap pear as an icon o n the Desktop on t he middle right side (fi gure 1. 0 below) the ic on will repre sent the met hod of c onnec tion Figure 1.0 USB Connecti on Figure 1.1 ROCSTOR | RO CSECURE | HAW[...]

Note: the Ha rd Driv e is c onnected v ia USB port; the des ktop w ould in dicat e the USB (figure 1.1) 3. Once t he ico n appea rs on t he “ Desktop ” click on the “ Ma cintosh HD ” icon (figure 2.0) Figure 2.0 ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 19[...]

4. In the “ Macintos h HD ” m enu, cl ick on the “ A pplicatio ns ” icon . 5. In th e “ Applica tions ” me nu, click on the “ Uti lit ies ” icon (figur e 3.0.) Figure 3.0 ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 20[...]

6. In the “ Utili ties” m enu, c lick on t he “ Disk U tility ” icon ( figure 4.0 .) Figure 4.0 ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 21[...]

7. On the l eft side o f the “ Disk Util ity ” menu is a list of available drives (fi gure 5. 0 .) One will sho w as Rocstor drive. Click on the ic on sho wing the disk capaci ty (fig ure 5.1 .) Figure 5.0 Figure 5.1 ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 22[...]

8. You are now in the R oc stor menu. Clic k on the “ Partition ” t ab an d then cl ick th e “Current” tab under “Vol ume Scheme.” A drop down “ P artition ” menu will appear. 9. In the “ Partit ion ” me nu, you may selec t any n umber o f par titions availa ble under “Volume Schem e.” 10. If you are using Panther proceed to[...]

12. Volume Information: s elect a name fo r your drive (figure 7.0.) Figure 7.0 13. Format: Click on either the “ For mat ” area or t he Blue up/down arr ows. Select Mac OS extended ( journal) . ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 24[...]

14. After selec ting th e type of form at, cl ick t he “ Apply ” tab in t he l ower right of the screen , (figure 7.1.) On the next sc reen, Partition Disk, clic k “ Partition ” (fig ure 8.0) Figure 7.1 Figure 8.0 ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 25[...]

15. The dri ve wil l begi n to fo rmat ( figure 8.1) a nd upon co mpletio n; t he same icon t hat firs t appeared on the Desktop will re app ear wit h your desig ned nam e on t he De sktop (fi gure 9.0) Figure 8. 1 Figure 9 .0 16. You can n ow Exit or clos e to re turn to the d eskto p . ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 26[...]

PARTITIONIN G AND FORMATTIN G THE HAW KE R DRIVE ON WINDOWS 2 000, XP AND VIS TA and Windows 7 All Roc stor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Ha wker D rive will destroy all of its d ata. To protec t your data, back i t up be fore formatt ing or partitioni ng[...]

DIFFERE NT WAYS TO GET T O THE C ONTROL P ANEL: (You may use a ny o ne of the foll owing methods ) 1. If the ico n “My C omput er” sho ws on y our deskto p, clic k or do uble cl ick o n the i con. U nder “Other Places” clic k on “Control Panel.” Under Wi ndows XP under Vist a/Windows 7 OS 2. If the ico n “My C omput er” do es not sh[...]

3. If the ico n “My C omput er” do es not show o n you r deskto p, click on the S tart ic on o n the lower left o f your s creen. If the C ontrol Panel l ink is not displayed, click on the Set tings link and th en clic k on the Co ntrol Pa nel li nk. 4. Cl ick on the St art ico n on t he lowe r left of yo ur sc reen. C lick on Run. Dele te anyt[...]

INSTRUCTIO N S UPON REACHING CONTROL PANEL a. After reac hing the Control Panel, clic k on Administrative Tools. b. After reac hing Administrative Tools, click on Computer Managemen t. c. After reachi ng Com puter Managem ent, cl ick o n Disk Managem ent. ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 30[...]

INSTRUC TION S FOR PARTITIO NING AND FOR MAT T ING FROM F AT32 to N TFS 1. In the “Di sk Ma nageme nt” win dow, ri ght cl ick t he Roc stor dr ive in the u pper po rtion of the menu to highl ight i t. In the drop dow n menu, selec t “Dele te Par titio n.” WARNING: Formatting and Partitioning the Ha wker D rive will des troy all of its d ata[...]

4. Th e Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “U nallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. You are taken to “W elcome to t he New Partition Wizard.” Click “Next”. 8. Click o n “Prima ry par titio n” (it s hould be selected as the d[...]

9. Under “Spec ific Partiti on Si ze,” cl ick Nex t to a ccept the defa ult setting , whi ch is th e maximum size allow ed. 10. Unde r “As sign Drive Lett er or Path,” accept t he default letter a nd click “Next”. ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 33[...]

11. In the “ Forma t Par tition, ” acce pt the defaul t setti ng. 12. The “Vo lume la bel” can be c hanged to a ny name up to 11 char acter s. 13. Sugges t that “ Quic k For mat” be s electe d and then c lick “Next”. ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 34[...]

14. You now reac hed the “Compl eting the Ne w Par tition Wizard” scre en. It displ ays t he various settings you pr eviously selected. If yo u are satisfied with your selections, click “Finish” to complete t he new formatting. At this time the Rocstor disk drive is being forma tted, w hich ma y ta ke a few minu tes. 15. You will return au [...]

ent ered in th e “Vo l ume label,” the Rocs tor drive will s how up as “New Vol ume.” To rename the volume at this time, righ t click “New Volume” an d click “Properties.” You can now change the v olume name up to 11 characters. Clic k OK. 16. You ca n also change the name a t any ti me in the futu re by reac hing the “Proper ties[...]

Troublesh ooting Rocs tor data s torage pr oducts a re subjec ted to seve ral qual ity co ntrol tests be fore leaving our facto ry . H owever, from time to time, the produc t may not work a fter s hipmen t or w ould experience intermitten t problems under cer tain criteria and/or situations. Should you experience a problem w ith your Hawker HD, ple[...]

• Have you chec ked t o confir m tha t the c ompute r’s ope rati ng syste m wor ks wi th the fil e system? • Review the manual t hat c ame with y our co mpute r to ens ure that the fil e sys tem is compati ble wi th the ope rating s ystem. Probl em: Th e Hawke r drive i s not w orking fast e nough. Solution: • You ma y have too ma ny dev ic[...]

Troublesh ooting for PC WI NDOWS based compu ters Probl em: The co mputer does not appe ar to recog nize t he drive Solutions: • A window shoul d appea r, notify ing y ou that a dev ice is connec ted a nd/or the Hawker HD icon shou ld app ear on the “My Co mputer” folder. • Your computer Minimum req uirements may not meet t he minimum syste[...]

Probl em: The pe rforma nce and /or tra nsfer speed s are sl ow whe n the Hawke r driv e is connec ted to my USB port. Solution: • USB po rts co me in differ ent spee ds fro m 12Mbi ts/ s to 480Mbi ts/s. U SB 3. 0 is a S upper - Speed c onnec tion. I f the Hawke r HD is co nnecte d to a USB 1.1 or 2.0 por t (low speed) o r hub, the drive will wor[...]

K K N N O O W W L L E E D D G G E E B B A A S S E E Hawker HX Uniq ue Features Special Featur es: • Secure Encry pted Mo bile Ruggedi zed ex ternal stor age drive • Secu red by AES - 256 Real - Time Hardware Encry ption • The encry ption chips et bea rs certi ficati ons fr om the NIS T an d FIPS fo r a Cry ptographic Module • Authentication[...]

Encryption Tech nology One o f the mo st sec ure a nd cutt ing - edge har dware - based e ncrypti on chi psets i s int egrate d into the internal circui try of the Hawker lines. The c hipset c ontai ns fea tures s uch as Advanc ed Encryption Standard Alg orithm AES - 256 bi t key streng th, an d real - time encryption so that there is virtually zer[...]

Rocsecure — Hawker external drives use hardware - based security, per formed by eNova’s X - Wall MX, to provide reli able security for yo ur stored data. Every bit and byte o n the hard drive is strongl y enc rypted by AE S (Adv anced E ncry ptio n Standard). There is no possibility that clear text will remain o n the hard drive. Q: What is har[...]

A: No. AES is a complicated mathematical algorithm that co mputes the original data w ith 128 or 256 bit key length. Regar dless o f the s ize of the e ncry ption key , the size o f data fi le after encry ption rema ins unc hanged. Q: Are Hawke r encrypte d drives co mpatible with a ll disk d rive types? A: Hawker encrypted har d drives are compati[...]

Encr yption Algor ithm Overvi ew The X- Wall M X family AS IC (Application Specific I ntegrated Circuit) is the 7th generation of X- Wall Technol ogy. It is engineer ed sp ecifica lly to encry pt/decr ypt e ntire SA TA har d drive includi ng boot secto r an d opera ting sy stem i n rea l - time performance. Th e cryptograph ic engine of the X- Wall[...]

Key Benefi ts • Offers w ire speed perfor mance a t sus tained 150MB/s ec on a ll encr yption stre ngths • Operati ng Sys tem in depe ndent ( No sof tware i nstal lations requir ed) • FIPS (US Federal In formation Processing St andard) 140 - 2 Lev el 3 Cr yptogr aphic E ngine validated for Physical Security • Provides iron - clad sec urity [...]

Introdu ctions: Interfaces ( ports) and C ables U niversal S erial B us ( USB ) is a serial bus s tandar d to inte rface http://en.wikipedia.org/wiki/Electrical_connector devices. USB was designed to allow per iphera ls to be con necte d using a si ngle s tandar dized i nterfac e soc ket and to improve Plug - and - play capabilities by allowing dev[...]

S erial A dvanc ed T echnol ogy A ttachme nt ( SATA) is a c omputer bus primarily designed for trans fer of data b etween a comp uter a nd stor age de vices (like hard disk drives or optical drives ). The ma in bene fits ar e fa ster transfer s, abi lity to remo ve or a dd dev ices w hile opera ting ( hot - swapping), thinner cable s that let air c[...]

Compassion Chart: Raw Bandwidth Transfer Spee d (M bits /s) (Mb its /s ) Max. Cable Len gth Feet (meter s) Pow er Provid ed Device p er channel SAS 3000 375 26 Ft (8 m) No 4 eSA TA 3000 375 6.5 Ft (2 m) No 1 (15 W/ port multiplier) SATA 300 3000 375 3.3 Ft (1 m) No 1 per line SATA 150 1500 187.5 3.3 Ft (1 m) No 1 per line PATA (133) 1064 133 18 inc[...]

Intro ducti ons: Forma tting File Allo cation Ta ble ( FAT ) FAT is a file sys tem deve loped by Mic rosoft for M S- DOS and is the primary file system for consume r ver sions o f Mic rosoft W indows . The FAT file system is relatively uncomplica ted and is supported by v irtually all existing operating systems for personal computers. This makes it[...]

HFS Plus or HFS+ This is a file sys tem developed by Apple Inc. to replac e their Hierarchical File Sy stem (HFS) as the pri mary file sy stem u sed in Macintos h computer s (or other systems runni ng Mac OS). I t is also one of the fo rmats used by the i Pod digital music player. HFS Plus is also ref erred to as Mac OS Ext ended (or, erroneously, [...]

LIMITED WARRAN TY This Limited Warranty is provided by R ocstorage, Inc. (hereinafter: Rocstor) for al l lines of products. General T erms EXCEPT AS EXPRE SSLY SE T FORTH IN THIS LIMI TED WAR RANTY, RO CSTOR MAKES NO O THER W ARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN CLUDING ANY IMPLIED WARRANTIES OF MERCHA NTABILITY AND FITNESS FOR A PARTICU[...]

YOU SHOULD M AKE P ERIODIC BACKUP COP IES OF THE DATA STOR ED ON YOUR HARD DRIVE OR OTHE R STORAG E DEVICE S AS A PR ECAUTI ON AG AINST POS SIBL E FAILUR ES, ALTER ATI ON, OR LO SS OF TH E DATA. BEFORE RETUR NING ANY UNI T FOR SERVIC E, BE SURE TO B ACK UP DATA AND REMOV E ANY CONFI DENTIAL, PROPRIET ARY, OR PER SONAL INFORM ATION. ROCS TOR IS N O [...]

MALFUNCTION IN CONDITIONS OF NORMAL U SE. ROCSTOR IS N OT LIABILE F OR ANY DA MAGE TO ANY OTHER PRODUCT CONNEC TED TO A ROCSTOR PRODUCT. Limitat ion on Consequent ial Damages ROCSTOR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY TH E PRODUCT OR THE FAILURE OF THE PRODUC T TO PERFORM, I NCLU DING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL O R CONS[...]

Rocsto r Repla ceable Pa rts Pro gram Where av ailable, the Rocstor Replace able Parts program ships approved re placement parts direct ly to you to fulfill your warr anty. This will save cons iderable repair time . After you call the Rocs tor Technica l Support Cente r at 888.877.8777 a replaceab le part ca n be sent directly to you. On ce the par[...]

“Rocstor” m akes no representation or warranty as to the suitability or fit ness of thes e devi ces for a ny sp ecific applicat ion. Technic al Support All Roc stor hard dri ves are backed by free telephone te chnical support for two ( 2) years from the date of purchase . Please register your product with Rocstor. To register, fill i n the L im[...]

Contact Info rmation Cor por ate Headquarter s 8130 Rem met Avenue Canoga Park, CA 91304 - 41 29 Office: +1 ( 818) 44 9 - 2000 Fax: + 1 (818) 884 - 8777 Email: info@Rocstor.com Technic al Support / RMA Tel: (888) 877 - 7716 (USA and Canada) Tel : +1 (81 8) 4 49 - 2000 (Domestic and Int ernationals) Fax: + 1 (818) 884 - 8777 Hours: 9: 00 am - 5: 00 [...]

Thank yo u for purc hasing Ha wker HX . Rocsto r Ver. 0 301L ROCSTOR | RO CSECURE | HAWK ER HX user manual Page | 58[...]