Scientific Atlanta DPR300 Series manual

DPR300 Series Cable Modem Gateway[...]

1 W ebST AR DPR300 Series Cable Modem Gateway User ’ s Guide Intr oduction W elcome to the excit ing world of home and offic e network ing. Your ne w DPR300 Series W ebSTAR™ Cab le Modem G atewa y allows se veral user s to shar e one hi gh-speed br oadband c onnec tion acros s multip le PCs, laptops, d igital c amera s, pers onal data as sistan[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 2 In This Guide IMPORTANT RULES FOR SAFE OP ERATIO N ............................................................................................. ............ 3 W hat’s in the Carton? .......................................................................................................[...]

Important Rule s for Safe O peration 3 IMPORT ANT RULES FOR SAFE OPERA TION Note to I nstaller CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidel[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 4 Accessories Do not use access ories with th is equipm ent unles s rec omm ended by your c able service pr ovider. Ventilat ion This equipm ent has openin gs for ventilati on that pr otect it f rom overhe ating. To ensure the relia bilit y of this equipm ent, do not obstruct the openin gs[...]

Important Rule s for Safe O peration 5 Power Cord Protection Arrange all po wer cords so that peo ple cann ot walk on the cords , place objects on the cor ds, or plac e obje cts against the cords , which can d am age the cords. Pay part icular attent ion to c ords that are at p lugs, at el ectrical o utlets, and at the places where the cor ds exit [...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 6 What’ s In the Carton? W hen you receive your cable m odem gateway, you sh ould check the equi pment and ac cessories to verif y that each item is in th e carton a nd that e ach item is undam aged. T he carton co ntains t he follo wing item s: One W ebSTAR Cable Modem Gateway One USB c[...]

Front Panel D escription 7 Front Panel Descripti on The f ront panel of your cab le m odem gatewa y provides status ligh ts that in dicate h ow well and at what s tate your cable m odem gate way is o perating. Af ter the c able modem gatewa y is succ essfull y registered on the networ k , the POWER and CA BLE statu s indicators illum inate conti nu[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 8 Back Panel Descripti on The f ollowing il lustrat ion desc ribes the bac k panel c ompone nts of the ca ble m odem gateway. T10389 POWER 12VDC HPNA CABLE USB ETHERNET RESET 1234 1 2 4 3 5 6 1. CABLE – F-Con nector con nects to a n active c able sig nal from your cabl e servic e provide[...]

Where is t he Best Locatio n for M y Cable M odem Gateway? 9 Where is the Best Location for My Cable Modem Gateway? Think about the la yout of your hom e or off ice, and con sult with your cabl e servic e provider t o selec t the best location f or your cab le mod em gateway. Consider these rec omm endations: • Place your cable m odem gatewa y ne[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 10 What are the System Requirements for Internet Service? To ens ure that your c able m odem gatewa y operates eff iciently for high- speed Int ernet ser vice, ver ify that all of the Internet de vices on your s ystem meet or exc eed the follo wing m inimum hardware and soft ware requir em[...]

How Do I Set Up M y High-Speed Internet Ac cess Account? 11 How Do I Set Up My High-Speed Internet Access Account? Before you can use your ca ble modem gatewa y, you need t o have a high-spee d Internet access account. If you do not hav e a high- speed Inter net acces s account, you need t o set up a high-spe ed Internet ac cess ac count with your [...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 12 How Do I Connect My Devices to Use th e Internet? You can us e your c able modem gate way to acces s the Intern et, and you can shar e that Internet c onnec tion with other Inter net dev ices in your hom e or off ice. Sharing one connec tion am ong m any devices is call ed networ king. [...]

How Do I Connect M y Devices to Use the Inter net? 13 To install the cable modem gateway The f ollowing ins tallation pr ocedure ensures pr oper ca ble m odem gate way setup and conf iguration . For d etailed ins tallati on procedur es f or specif ic devic e types and ser vices, ref er to the s pecif ic section for that devic e or servic e, later i[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 14 How Do I Configure TCP/IP Protocol? To conf igure T CP/IP protoc ol, you ne ed to hav e an Eth ernet Net work Interf ace Car d (NIC) with T CP/IP comm unications protocol i nstalled o n your system . TCP/IP is a comm unications protocol used to ac cess the Internet. T his sec tion cont [...]

How Do I Conf igure TCP/IP Protoc ol? 15 To configure Windows 2000 systems 1. Click Start , sele ct Settings , and choose Netwo rk and Dial-up Connections . 2. Double-c lick the Local Area Connection ic on in the N etwork and Dial-u p Con necti ons w ind ow. 3. Click Properties in the L ocal Area C onnectio n Stat us windo w. 4. Click Internet Prot[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 16 To configure Macintosh syst ems 1. Click the A pple icon in the upper lef t corner of the Finder. Scro ll down to Control Panels , and then click TCP/IP . 2. Click Edit on t he Find er (gray bar) at the top of the sc reen. Scr oll down t o the bottom of the m enu, and the n click User M[...]

How Do I Install USB Drivers? 17 How Do I Install USB Drivers? To ins tall USB dr ivers, your PC m ust be eq uipped with a USB n etwork inter face an d a W indows 98SE/ME/ 2000/XP o peratin g system . This section cont ains ins tructions for insta lling the cable m odem gateway USB driver s. If you are not using t he US B interfac e, skip this sect[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 18 To install Windows 2000 dri vers 1. Insert the USB Cabl e Modem Drive r Installation Disk into the CD-RO M drive of your PC . 2. W ait until the Pow er and Cabl e indicators on the cabl e modem illuminat e solid gr een. 3. Click Next in the Found New Hardware W iza rd window. 4. Select [...]

How Do I Trouble shoot M y Internet Servi ce Install ation? 19 How Do I T roub leshoot My Internet Service Instal lation? I canno t connect to the I nternet • Verify that the plug to your cable m odem gate way AC adapter is proper ly inserted i nto an electric al outlet. • Verif y that your c able modem gatewa y AC adapter is not p lugged int o[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 20 I need to renew the I P address on my PC If y our PC cannot acc ess th e Internet af ter the ca ble modem is onl ine, it is possible th at your PC did not r enew its I P address. F ollow t he appropr iate instruct ions in th is sec tion for your oper ating s y st em to rene w the IP add[...]

What are th e Requirement s for Ethernet N etwork Dev ices? 21 What are the R equirements for Ethernet Network D evices? How Many Ethernet Netwo rk Devices Can I Connect? The c able modem gatewa y can supp ort several Ethern et network devices using either the 4 Ether net ports on the bac k panel of the unit, or externa l Ethernet hubs that m ust b[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 22 How Do I Select a nd Place Ethernet Network Devi ces? You can us e a large variet y of Ether net net work devic es with your cabl e modem gateway. T hese incl ude NIC cards, hubs , bridg es, etc. C ontact your cable serv ice prov ider or co nsult the docum entation for your Ethern et ne[...]

How Do I Conn ect Ether net Network De vices? 23 How Do I Connect Ethernet Network Devi ces? Connecti ng Ethernet Devices You mus t connect your Eth ernet devic es for us e with the cab le modem gatewa y. Profes sional ins tallatio n may be a vailabl e. Contact your local cabl e servic e provider f or furt her assistan ce. The f ollowing dia gram i[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 24 To connect Ethernet devices Read the war nings a nd cau tion on this page. T hen, foll ow the subs equent installa tion proc edures t o ensur e proper cab le modem gatewa y operation when connecting Eth ernet networ k devices. 1. Select l ocations f or Etherne t network devices. F or m [...]

What are th e Requirement s for USB Netw ork Devices ? 25 What are the Req uirements for USB Network Devi ces? How Many USB Devices Can I Conn ect? The c able modem gatewa y can supp ort num erous USB ne twork devices usin g a USB hub th at mus t be purchas ed separat ely. Contac t your ca ble serv ice provider for m ore inform ation on th e m axim[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 26 How Do I Select a nd Place USB Network Devices? You can us e a lar ge variet y of USB network devices with your cable m odem gateway. T hese incl ude desk top computer s, laptop com puters, devices with U SB ports, USB adapter s. Cont act you r cable ser vice pro vider or consult t he d[...]

How Do I Connect USB Network De vices? 27 How Do I Connect USB Network Devices? Connecti ng USB Devices You mus t connect your USB de vices f or use with your cable m odem gatewa y. Profes sional ins tallatio n may be a vailabl e. Contact your local cabl e servic e provider f or fur ther assistan ce The f ollowing dia gram illustr ates one of the v[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 28 To connect USB devices Read the war nings a nd cau tion on this page. T hen, foll ow the subs equent installa tion proc edures t o ensur e proper cab le modem gatewa y operation when connecti ng USB ne twork devices. Verif y that you h ave instal led the U SB drivers on your PC bef ore [...]

What are th e Requirement s for Wireles s Network D evices? 29 What are the R equirements for Wireless Network De vices? How Many Wirel ess Devices Can I Connect? The c able modem gatewa y serves as a wireles s acces s point (W AP). The W AP on the cab le modem gatew ay provid es wireles s netwo rk service to m ultipl e wireless network devices. Co[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 30 How Do I Select and Pl ace Wirele ss Network Devic es? You can us e a lar ge variet y of wir eless n etwork dev ices with your c able m odem gatewa y. These include computer s, PDAs, etc . On t he wirel ess network , all de vices im pact the char acteris tics of the net work, becaus e e[...]

How Do I Install Wirel ess Network Devices? 31 How Do I Install Wireless Network Devi ces? Instal li ng Wirel ess Netw ork Devices You mu st install wireles s net work devic es for use with your cable m odem gatewa y. Profess ional ins talla tion m ay be avai lable. Co ntact your local c able service pr ovider f or fur ther ass istance. The f ollow[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 32 To install wireless network devices Read the war nings a nd cau tion on this page. T hen, foll ow the subs equent installa tion proc edures t o ensur e proper cab le modem gatewa y operation when using wir eless net work devices. Follo w these ste ps to insta ll the ca ble m odem gatewa[...]

What are th e Requirement s for Hom e Phoneline Netw orking Devices? 33 What are the Requirements for Ho me Phoneline Networking Devices? How Many HPNA Devices Can I Connect? The RJ- 11 telephone-s tyle HPNA connec tion on th e cable m odem gateway can provide hom e network ing service to multip le HPNA de vices when proper ly connecte d to your te[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 34 How Do I Select and Place Hom e Phoneline Networ king Devices? Home phone line net workin g is also k nown as H PNA. HPN A servic e allows al l the c omponents of a hom e network to interact over the home’s existin g telephon e wiring without disturbi ng the ex isting voice or f ax se[...]

How Do I Conn ect Hom e Phoneline Netw orking D evices? 35 How Do I Connect Home Pho neline Networking Devices? Connecti ng Home Phonelin e Networkin g Devices You mus t connect home ph oneline n etwork ing (HPNA) devic es for us e with your cable m odem gate way. Pro fess ional insta llation m ay be a vailable. Co ntact your local c able servic e [...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 36 To connect home phonelin e networking devices Read the war nings a nd cau tion on this page. T hen, foll ow the subs equent installa tion proc edures t o ensur e proper cab le modem gatewa y operation when connecting H PNA dev ices. 1. Select l ocations f or your H PNA devices . For m o[...]

How Do I Conf igure the C able M odem Gatew ay? 37 How Do I Configure the C able Modem Gat eway? To c onfigure your cable m odem gateway, you mus t access the W ebW izard config uration p ages. This section provides detailed instructi ons and procedur es for c onfigurin g your cab le modem gatewa y to operat e correctl y and presents an exam ple of[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 38 About Your Modem Page Descrip tion The f ollowing tab le prov ides a desc ription of each f ield with in the Ab out Your Modem page . Field Name Description Name The nam e of the c able mod em gatewa y Cable Modem Seri al Number A uniq ue seque ntial ser ies of alphanum eric character s[...]

How Do I Conf igure the C able M odem Gatew ay? 39 Setting C onfig urati on Optio ns Click Setu p on the ar c logo located in the upper portio n of the Abo ut Your Modem s creen to acc ess the Se tup page. Us e the Se tup page to access the various c able m odem gatewa y configur ation op tions. Detailed d escripti ons of each config uration opt io[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 40 Setup Page Section Headings The Setu p page is divided i nto the fol lowing sec tion he adings: • Basi c Setti ngs • Advance d Settings • Fire wall • Wireless Click the selectio ns list ed within t hese sec tions to acces s the W ebW izard page for that s election . A descr ipti[...]

How Do I Conf igure the C able M odem Gatew ay? 41 Field Name Description Port For warding Use this page to c onfigur e port for warding f or local IP addres ses. Port forwardi ng allows you to run a server on the loca l area n etwork (LAN) b y specif ying the m apping of TCP/UPD p orts to local PCs or to the IP addr ess of other de vices. T his is[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 42 Wireless The f ollowing tab le provide s a desc ription of the pag es availab le from within the W ireless sec tion of the Se tup page. Field Name Description Basic Use this page to co nfigure your wireles s acces s point (W AP) par ameter s, including ser vice se t identif ier (SSID) a[...]

How Do I Conf igure the C able M odem Gatew ay? 43 Setup Basic Settings – Passwo rd Settin gs Page Example The f ollowing il lustrat ion is an exam ple of the B asic Se ttings – P asswor d Settings page. Setting Up Your Password To s et up your pass word, type your pass word in th e Pass word field, th en re-t ype your pass word in t he Re-E nt[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 44 Config uring the Defau lt Settin gs You can us e the def ault set tings, or , if your s ystem r equires dif ferent s ettings to operate c orrectl y, you can change the default s ettings using the Set up Basic Settings – Network Configu ration pa ge. If you are not fam iliar with the n[...]

How Do I Conf igure the C able M odem Gatew ay? 45 Setup Basic Settings – Netwo rk Configuration Page Descri p tion The f ollowing tab le prov ides a desc ription of the fie lds within t he Set up Basic Settings – Network Configu ration pa ge. Field Name Description LAN IP Addr ess The bas e IP addres s of the private hom e LAN and the W ebWiza[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 46 Function Keys The f ollowing func tion ke ys appear o n the Setup Basic Sett ings – Ne twork Configura tion p age. Key Description Renew NAT Lease Forces a release a nd rene wal of your W AN IP address Apply Saves th e values you enter into the f ields without closing the scr een Conf[...]

How Do I Conf igure the C able M odem Gatew ay? 47 Setup Basic Settings – IP Manag emen t Page Descrip tion The f ollowing tab le prov ides a desc ription of the fie lds with in the Bas ic Settin gs – IP Managem ent pa ge. Field Name Description Starting Local Addr ess The s tarting addres s used by the bui lt-in DHCP server to distribut e Priv[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 48 Enabli ng and Disabling Ad vanced Features Use the Set up Adva nced S ettings – O ptions pa ge to e nable or disable advanc ed features on your net work. If you are not fam iliar with the adv anced se ttings deta iled in th is sectio n, contact your cable s ervice provider before you [...]

How Do I Conf igure the C able M odem Gatew ay? 49 Setup Advan ced Settin gs – Options Page Descripti on The f ollowing tab le prov ides a desc ription of the fie lds with in the Set up Advanc ed Settings – Opt ions page. If you make c hanges in the Setup Ad vanced Settings – Options p age, clic k Ap p l y to appl y and save your new IP addre[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 50 Config uring IP Addr ess Filters Use the Set up Adva nced S ettings – I P Filt ering page t o conf igure IP addr ess filters . These f ilters bloc k a range of IP a ddresses f rom acces sing the In ternet. If you are not fam iliar with the adv anced se ttings deta iled in th is sectio[...]

How Do I Conf igure the C able M odem Gatew ay? 51 Configuri ng MAC Address Filters Use the Set up Adva nced S ettings – MAC Filter ing pag e to conf igure MAC address f ilters. T hese f ilters pr event ind ividua l MAC ad dresses from accessing the Interne t. You ca n also pr event ind ividual PCs from sending outg oing TCP/UDP tr affic to the W[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 52 Config uring a nd Ena bling TCP a nd UDP P or t Filters Use the Set up Adva nced S ettings – Port Filt ering pa ge to conf igure a nd enable TCP and UD P port f ilters . These f ilters pr event a ran ge of T CP/UDP ports from access ing the Internet . You can also pre vent PCs from se[...]

How Do I Conf igure the C able M odem Gatew ay? 53 Configu ring Port Fo rwarding for Local IP Addresses Use the Set up Adva nced S ettings – Port For warding p age to conf igure p ort forwardi ng for loc al IP addr esses . Port forw arding al lows you to run a ser ver on the LAN b y specif ying the m apping of TCP/UDP por ts to a local P C. You m[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 54 Setup Advan ced Settin gs – Port Forwardi ng Page Descripti on The f ollowing ex ample il lustrates how to use the port f orward ing feature to configur e the Micr osoft X -Box Online Live f or Internet gaming. 1. Set the X- Box to a f ixed IP address, f or exam ple, 192.168. 0.5 . 2.[...]

How Do I Conf igure the C able M odem Gatew ay? 55 Setup Advanced Settin gs – Port Trigg ers Page Exampl e The f ollowing il lustrat ion is an exam ple of the S etup Adva nced Sett ings – Port Trigger s page. Setup Advanced Settin gs – Port Trigg ers Page Descrip tion Use this page to enter and enab le the port for warding trigger and tar get[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 56 Config uring the D MZ H os t Use the Set up Adva nced S ettings – D MZ Host pag e to conf igure an I P address that is v isible to th e W AN. DMZ hosting is comm only ref erred to as “ex posed host,” an d allows you to spec ify the “def ault” r ecipient of W AN traffic that Ne[...]

How Do I Conf igure the C able M odem Gatew ay? 57 Config uring Web Pa ge Filte ring a nd Fire wal l Protect ion Use the Set up Fire wall – W eb Filters page to c onfigure Web page f ilteri ng and firewall protect ion. This page allo ws you e ither bloc k or allo w Internet ac cess based on k eywords and/or domain nam es. You can als o filter on [...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 58 Setup Firewal l – Web Filters Page Descrip tion This section des cribes the sec tion headin gs and f ields desc riptions of the Setup Firewa ll – W eb Filters page. Section Head in gs The Setu p Firewal l – W eb Filters page is div ided int o the foll owing sec tion headings : •[...]

How Do I Conf igure the C able M odem Gatew ay? 59 Keyword List Use the Ke yword L ist to perm anentl y add keywor ds to the W eb Filter f eature b y typing a word into the Keywor d List fie ld, and th en click ing Ad d K e yw o r d . T o rem ove a ke yword from the Ke yword List, hi ghlig ht the k eyword in the Ke yword List fiel d, and then click[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 60 Setup Firew al l – Event Loggin g Page Descriptio n The Setu p Firewall – Event Logging p age sho ws event s capture b y the fire wall. The log s hows the log sho ws the fo llowing items : • Descripti on of the e vent • Number of events th at have occ urred • Last occur rence [...]

How Do I Conf igure the C able M odem Gatew ay? 61 Configuri ng Your Wireless Access Poin t Parameters Use the Set up W ireless – B asic page to configur e your wireless access point (W AP) param eters, include d SSID and ch annel number. If you are not fam iliar with the adv anced se ttings deta iled in th is sectio n, contact your cable s ervic[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 62 Setup Wirel ess – Basic Pag e Description This section des cribes the sec tion headin gs and f ields desc riptions of the Setup W i rele ss – Basi c page. If you make c hanges in the Setup W ireless – Basic pa ge, click Apply to apply and save your wireles s basic settings. Field [...]

How Do I Conf igure the C able M odem Gatew ay? 63 Configuri ng Your Wireless Network Privacy and Encryp tion Parameters Use the Set up W ireless – P rivac y page to conf igure your W AP wired equiva lent privac y (W EP) encr yption keys and a uthent ication. If you are not fam iliar with the adv anced se ttings deta iled in th is sectio n, conta[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 64 Setup Wireless – Pri vacy Page Description This section des cribes the sec tion headin gs and f ields desc riptions of the Setup W ireless – Pri vacy page. If you make c hanges in the Setup W ireless – Privac y page, clic k A pply to apply and save your wir eless privacy settings.[...]

How Do I Conf igure the C able M odem Gatew ay? 65 128 Bit Ke ys For use with Encryptio n Mode set t o 128-b it encr yption. Enter 13-b yte values f or a Ke y. You do not have to s et all four Ke y s. U suall y only one is needed for a hom e net work. Each v alue is re presente d in hexadec imal. Us e only thes e numbers or letters : 0, 1, 2, 3, 4,[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 66 Setup Wireless – Ad vanced Page Description This section des cribes the sec tion headin gs and f ields desc riptions of the Setup W ireless – Advanc ed p age. If you make c hanges in the Setup W ireless – Advanc ed page, c lick Ap p l y to appl y and save your wir eless ad vanced [...]

How Do I M onitor the Cabl e Modem Gatewa y? 67 How Do I Monitor the Cable Modem Gateway? There ar e several W ebW izard pages a vailable f or m onitoring the per form ance of the cable modem gate way. Thes e pages are the Signal pag e, the Status page, a nd the Lo g page. T his secti on pro vides exam ples an d descripti ons of thes e W ebW izard [...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 68 Signal Page Descri p tion This section des cribes the sec tion headin gs and f ield des criptions of the S ignal page. Field Name Description Downstream / Upstream Status Displa ys the current downs tream/ups tream status of the cable m odem gateway. T here are 5 p ossible states: • n[...]

How Do I M onitor the Cabl e Modem Gatewa y? 69 Accessing th e Status Page Use the Sta tus page t o vie w im portant inform ation ab out the oper ational status of your cabl e modem gatewa y and the devic es you have connec ted to it. Click Stat us on the ar c in t he upper portion of an y W eb W izard page to access the Status page. Status Page Ex[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 70 Status Page Description This section des cribes the sec tion headin gs and f ields desc riptions of the St atus page. Field Name Description Cable Modem Status Displa ys the current status of the cable m odem gatewa y. There are 5 possible s tates: • notSynchr onized • phySynchr oni[...]

How Do I M onitor the Cabl e Modem Gatewa y? 71 Viewing Cab le Modem Gateway Operatio nal Status Use the Log page to v iew im portant inf ormation ab out the oper ational status of your cabl e modem gateway that you can use to trou bleshoot a nd resol ve problem s with your c able m odem gate way. T he Log rec ords events as the y occur. Click Log [...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 72 Frequently Asked Questio ns Internet Insta llation Q. What if I don’t subscribe to cable TV? A. If cabl e TV is a vailable in your ar ea, high-s peed dat a service ma y be m ade availab le with or without su bscribin g to cabl e TV ser vice. Contac t your loc al cab le service pr ovid[...]

Frequently As ked Quest ions 73 Q. What do the front panel s tatus indicators mean? A. The f ollowing t able illus trates the s equence of steps and t he corres ponding appearanc e of the c able m odem gate way front p anel status indicat ors duri ng power up, c alibrati on, and regis tratio n on the net work. Us e this char t to troublesho ot the [...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 74 Home Ph oneli ne Netw orking ( Optio nal) Q. How do I arrange for installation? A. Prof essiona l installat ion f rom y our ca ble ser vice pr ovider m ay be pro vided. A profes sional inst aller can c onnect the HPNA p ort to your existin g telepho ne wiring in your hom e, or inst all [...]

Having Difficu lty? 75 Having Difficult y? If your cab le modem gatew ay does not o perate as ex pected, t he follo wing trou bleshooting t ips m ay help. If you need fur ther assist ance, co ntact your cable ser vice pro vider. My cable modem gateway does no t register a cable conn ection. • The c able modem gatewa y works with a standard, 75-oh[...]

WebSTAR DPR300 Series Cable M odem Gatew ay User’ s Guide 76 Notices Trademarks Scientif ic-Atl anta and the Sc ientific -Atlanta ARCs log o are register ed tradem arks of Scient ific- Atlanta, Inc . WebST AR and “ Bringin g the Inter active Experienc e Home” are tradem arks of Scientif ic-Atlanta, Inc. Other trad emarks l isted her ein are t[...]

FCC Complia nce 77 FCC Compliance United States FCC Compl iance This equipment has been tes ted and foun d to com ply with the applic able lim its of Part 15 of FCC Rules. Thes e limits are design ed to pr ovide reas onable protection a gainst h armf ul interf erence in a r eside ntial insta llatio n. This equipm ent generates , uses, and can rad i[...]

For Inf ormat ion If You Need Tech nical Assistance If y ou need technical assist ance, con tact your ca ble se rvice pr ovider. Bringing the Int eractive Experience Home Scientifi c-Atlanta, Inc. 503 0 Sugarloaf Parkw ay, Box 565447 Law rencevill e, GA 30 042 770.236.50 00 w ww.scient ificat lanta.c om Scientifi c-Atlanta a nd the Sc ientific-A tl[...]