Surf Control 5.5 manual

™ SurfControl W eb Filter Administrator's Guide V ersion 5.5[...]

SurfControl Web Filter v5.5 Administrator’s Guide i Notices N OTICES ©1996–2008, Websense Inc. All rights reserved. 10240 Sorrento Valley Rd., San Diego, CA 92121, USA Published January 2008 This document may not, in whole or in part, be copied, photocopi ed, reproduced, tran slated, or reduced to any electronic medium or machine-readable form[...]

ii Administrator’s Guide SurfControl Web Filter v5.5 Notices[...]

SurfControl Web Filter v5.5 Administrator’s Guide iii T ABLE OF C ONTENTS Notices ............. ................ ................. ................ ................ ................ ............. .......................... ........ i Introduction to Web Filter ......................................................................... .............[...]

iv Administrator’s Guide SurfControl Web Filter v5.5 SurfControl Web Filter .. ... .... ... ... ... .... ... ... ... .... ... ... ... ................ .... ... ................ ... ... ................ ......... 30 Data Displayed ....................... ................ ................ ................ ................ ................. ........[...]

SurfControl Web Filter v5.5 Administrator’s Guide v HTTP Deny Page Objects ................... ................ ................ ................ ................ ................. ..... ... 84 Default .................... ................ ................ ................ ................ ................ ................. ... ..... 84 Allowance[...]

vi Administrator’s Guide SurfControl Web Filter v5.5 Databases ........................................................ ............................................................ 1 27 Creating a New SQL Server Database ...... .... ... ... ... ... .... ................ ................ ................ ............. 128 Managing databases .... .[...]

Chapter 1 Introduction to Web Filter About SurfControl Web Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .p a g e 2[...]

2 Administrator’s Guide SurfControl Web Filter v5.5 I NTRODUCTION TO W EB F ILTER About SurfControl Web Filter 1 A BOUT S URF C ONTROL W EB F ILTER Web-based e- mail, file downlo ads, Instan t Messaging ( IM), Peer to Pe er (P2P), an d unauthoriz ed Web surfing can expose your ente rprise network to serious, debilitating attacks and und esirable [...]

Chapter 2 Basic Configuration Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4 Basic Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5 Initial Monitored Da[...]

4 Administrator’s Guide SurfControl Web Filter v5.5 B ASIC C ONFIGURATION Introduction 2 I NTRODUCTION This chapter introduces yo u to some basic features and configuration settings that will help you set up Web Filter effectively . This chapter will cover the following: B ASIC W EB F ILTER S ERVICE S ETTINGS This section ex plains some of the se[...]

SurfControl Web Filter v5.5 Administrator’s Guide 5 B ASIC C ONFIGURATION Basic Service Settings 2 B ASIC S ERVICE S ETTINGS This section will explain so me of the basic service settings for Web Filter . A CCESSING THE S ERVICE S ETTINGS You can access the service settings in one of thre e ways: • From th e Control Panel > S urfControl Web F[...]

6 Administrator’s Guide SurfControl Web Filter v5.5 B ASIC C ONFIGURATION Basic Service Settings 2 Configure Subnets Configuring su bnets helps to reduce or balance th e load on y our Web Filter server(s), enabling it to w ork more efficiently . Use the Subn ets tab to con figure subn ets: Figure 2-1 Subnets tab The Subnets tab has two sections: [...]

SurfControl Web Filter v5.5 Administrator’s Guide 7 B ASIC C ONFIGURATION Basic Service Settings 2 By configuring subnets on multiple Web Filter server s, you ensure the subnets are only monitored on one server in your network environment. You need to specif ically identify subnets yo u do not want to monitor on one Web Filter server, and define [...]

8 Administrator’s Guide SurfControl Web Filter v5.5 B ASIC C ONFIGURATION Basic Service Settings 2 • Catch up mode notifications – If the service become s overloaded, monitoring will be restricted to HTTP traffic. If the overload becomes critical, monitoring will be temporarily suspended. An e-mail will be sent when Web Filter enters and exit[...]

SurfControl Web Filter v5.5 Administrator’s Guide 9 B ASIC C ONFIGURATION Initial Monitore d Data Settings 2 I NITIAL M ONITORED D ATA S ETTINGS This section will explain what the defau lt monitoring settings are for Web Filter , and what other options are available. Accessing the Monitor Settings 1 To access the Monit or Settings, select : Start[...]

10 Administrator’s Guide SurfControl Web Filter v5.5 B ASIC C ONFIGURATION Initial Monitore d Data Settings 2 Table 2-1 Monitor Settings Tab Descrip tion General Monitor new use rs By default all new users who l og on to your network are detected by Web Filter , and th eir Internet acti vity is automatically monitored. You can select not to autom[...]

SurfControl Web Filter v5.5 Administrator’s Guide 11 B ASIC C ONFIGURATION Initial Monitore d Data Settings 2 Protocols Web Filter monitors the following protocols and associated ports by default: • HTTP : 3128 , 80, 8000, 8080 • BitTorrent : 6881 - 6999 • EDonkey : 4661, 4662 • EZPeer : 8870 • FastTrack (Kazaa) : 1214 • FTP : 20 , 21[...]

12 Administrator’s Guide SurfControl Web Filter v5.5 B ASIC C ONFIGURATION Initial Monitore d Data Settings 2 M ORE I NFORMATION For further details on the Mo nitored Data settings, see Chapter 6 . Table 2-2 List of File Types File Type Group File Extensions Monitored Audio Files aac, aif, aifc, aiff, au, cda, m3u, m4p, mi d, midi, mp3, ogg, rmi,[...]

SurfControl Web Filter v5.5 Administrator’s Guide 13 B ASIC C ONFIGURATION Basic Rule Config uration 2 B ASIC R ULE C ONFIGURATION SurfControl Web Filter uses rules, which you can use to apply your Acceptable Use Policy to your users. There are three typ es of rules: • Allow - Uses positive filtering to gi ve access. This is th e default sett i[...]

14 Administrator’s Guide SurfControl Web Filter v5.5 B ASIC C ONFIGURATION Scheduling T asks 2 S CHEDULING T ASKS When you ran the Configuration Wizard , you were asked to set up two scheduled tasks: 1 Internet Threat Database updates 2 Database Maintenance These tasks are controlled by the Scheduler , accessed from the Web Filter Mana ger > M[...]

Chapter 3 Remote Administration Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16 What the Remote Administration Client Does . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16 Prerequisites . . . . . . . . . . . . [...]

16 Administrator’s Guide SurfControl Web Filter v5.5 R EMOTE A DMINISTRATION Introduction 3 I NTRODUCTION The Remote Administration Cli ent allows you to remote ly access the Web Filter server to create reports, design or edit rules, and view the data base. You can install the Remote Administration Clie nt on computers in your network that comply[...]

Chapter 4 Licensing Licensing Web Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 18[...]

18 Administrator’s Guide SurfControl Web Filter v5.5 L ICENSING Licensing Web Filter 4 L ICENSING W EB F ILTER You can use Web Filter on a trial basis for 30 days. To continue to use the full fu nctiona lity of the product past the trial period, including updating the Interne t Threat Database, you must contact Surf Control to obtain an appropria[...]

Chapter 5 Privacy Edition What It Does . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 20 Privacy Edition Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 22[...]

20 Administrator’s Guide SurfControl Web Filter v5.5 P RIVACY E DITION What It Does 5 W HAT I T D OES In certain European countries, laws have be en pa ssed which prohibit the use of monitoring software to check user browsing details, unless express perm ission has been g iven by a manager and a un ion representative. C OMPARING THE S TANDARD AND[...]

SurfControl Web Filter v5.5 Administrator’s Guide 21 P RIVACY E DITION What It Does 5 For further information ab out available Repo rts, see the SurfCont rol Report Central Administrator ’s Guide . Table 5-3 SRC Reports Item Type Standard Edition Privacy Edition Quick Reports Top N Workstations by Connections Yes No Summary Reports Top N Workst[...]

22 Administrator’s Guide SurfControl Web Filter v5.5 P RIVACY E DITION Privacy Edition Featur es 5 P RIVACY E DITION F EATURES Viewing users details r e quires the permission of a manager and a un ion representative. The Privacy Edition is supplied with a precon figured password of ‘admin’, for both the manager and union representative. SurfC[...]

SurfControl Web Filter v5.5 Administrator’s Guide 23 P RIVACY E DITION Privacy Edition Features 5 To view a u ser ’s deta ils: 1 Select a user in the Summary User Information panel. 2 From the Monitored Users Tasks , select View User Details . 3 Have the Manager enter their password. 4 Have the un ion repres entative en ter their pa ssword. 5 C[...]

24 Administrator’s Guide SurfControl Web Filter v5.5 P RIVACY E DITION Privacy Edition Featur es 5[...]

Chapter 6 The Web Filter Manager Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 26 Working With the Web Filter Manag er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . pa ge 27 SurfControl Web Filter . . .[...]

26 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Introduction 6 I NTRODUCTION The SurfControl We b Filter Manag er: • Shows the Servers and data bases you are monitoring with Web Filter . • Displays the historic Internet activity of users. • Helps you configure how Web Filter manages Internet threats. • Help[...]

SurfControl Web Filter v5.5 Administrator’s Guide 27 T HE W EB F ILTER M ANAGER Working With t he Web Filter Manag er 6 W ORKING W ITH THE W EB F ILTER M ANAGER The Web Filter Manager scree n is divided into 3 columns: • Navigatio n pane - This displays the server and database conn ections you have made with Web Filter . • Central pane - Disp[...]

28 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Working With the Web Filter Man ager 6 T HE I NFORMATION P ANE The information pane consists of two tabs: • Tasks - A list of tasks that can be performed, depending on the item selected in the navigation pane. • Help - User assistance for the tasks available. Figu[...]

SurfControl Web Filter v5.5 Administrator’s Guide 29 T HE W EB F ILTER M ANAGER Working With t he Web Filter Manag er 6 For more details on the information displaye d and tasks at this level. ( "Monitored Data" on pa ge 34 ) • Rules Administrator • Real-Time Monitor • Custom Cate gorization For more details on the C onten t Protec[...]

30 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER SurfCont rol Web Filter 6 S URF C ONTROL W EB F ILTER This is the default view when you open the Web Filte r Man ager . D ATA D ISPLAYED In the central pane you will see the following information: • The Web Filter Dashboard • The Web Filter Server Overview Web Fil[...]

SurfControl Web Filter v5.5 Administrator’s Guide 31 T HE W EB F ILTER M ANAGER SurfControl Web Fil te r 6 4 Click OK . 5 T he server should be visible in the Navigation tree. Add Database To add a new database to an existing server: 1 Select the SurfControl Web Filter item in the Navigation pane tree. 2 From the Tasks pane select Add dat abase .[...]

32 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Web Filter Se rver 6 W EB F ILTER S ERVER When you installed SurfCo ntrol Web Filter , you set up a server using the Con figuration Wizard. This server will appear in the navigation tree under the SurfControl Web F ilter item as shown below: Figure 6-5 Web Filter serv[...]

SurfControl Web Filter v5.5 Administrator’s Guide 33 T HE W EB F ILTER M ANAGER Web Filter Ser ver 6 T ASKS From the SurfControl Web Filter Server view , you can pe rform the fo llowing task s: • Remove Server • Stop or Start Web F ilter Service • Stop or Start Sched uler Service • Stop or Star t VCA Service • Refresh Database[...]

34 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Monitored Data 6 M ONITORED D ATA Monitored data is where you see who has be en using th e internet, the sites they have visited, and the categories those sites have been assigne d to in the SurfControl Inte rnet Threat Database. D ATA The central pane consists of 3 t[...]

SurfControl Web Filter v5.5 Administrator’s Guide 35 T HE W EB F ILTER M ANAGER Monitored Data 6 •A c c e s s T i m e • Categorization Meth od • Category • Connection Status • Destination • Destination IP • Detail •G r o u p • Protocol Name • Source IP • Source Workstation • User Name •V i a P r o x y • Custom Filters [...]

36 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Users 6 U SERS SurfControl Web Filter monitors all users who log on to your network. The Users tab shows various information about users’ Internet activity . You can pe rform tasks, suc h as assig ning users t o groups fo r more meaningful rep o rting. You can decid[...]

SurfControl Web Filter v5.5 Administrator’s Guide 37 T HE W EB F ILTER M ANAGER Users 6 • Destination - The Internet addre ss accessed. This is the domain level address, for example www .mysite.com. • Detail - Shows any page level det ail of the In te rn et req uest, for example www . my site .co m / morestuff.htm. By default, Internet re que[...]

38 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Users 6 T ASKS The following user tasks can be performed from the Information pane: Table 6-3 Users tab Tasks Section Tasks Monitored Data Note: Monitored Data tasks are available across all the Monitored Data tabs. • Monitor Settings (page 39 ) • Refresh (page 41[...]

SurfControl Web Filter v5.5 Administrator’s Guide 39 T HE W EB F ILTER M ANAGER Users 6 M ONITORED D ATA T ASKS Update Configuration After perfo rming certa in tasks, the following me ssage will ap pear at th e top of th e Monitore d Data screen . The servers connected to the database you are maki ng changes to, will require up dating after the f[...]

40 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Users 6 1 1 Click Apply , then OK to close the Moni tor Settings dialog box. 12 Click Update Configuration to update servers conne cted to the database. Your new group can also be applied to individual users or groups fro m the Monitor Settings in the Monitored Users [...]

SurfControl Web Filter v5.5 Administrator’s Guide 41 T HE W EB F ILTER M ANAGER Users 6 Unmonitoring Destin ations or Users Unmonitoring users or destinations is useful when yo u want Web Filter to ignore specific destinations, or the browsing behaviour of particular u sers. For ex ample, dest inations that are catego rized as ‘Compa ny & I[...]

42 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Users 6 Rename User This option allows you to rename a user in the We b F ilter data base. In the dialog b ox that displays, e nter a name in the New name text box. The original informat ion about the user is also listed. Get Friendly Name Displays the n etwork nam e [...]

SurfControl Web Filter v5.5 Administrator’s Guide 43 T HE W EB F ILTER M ANAGER Users 6 1 Select one or multiple users in the Summary User Information p ane. 2 Click Delete User(s) in the Monitored Users Task s box, or right-click the selected user(s) and click Delete User(s) from the menu . 3 Click Yes to confirm deletion or click No to cancel. [...]

44 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Users 6 M ONITORED C ONNECTIONS T ASKS The following tasks are available fr om the Monitored Connections tasks section. Monitored Connections tasks are also available, by right-clicking the detailed user Informatio n entry for a selected user . Table 6-5 Monitored Con[...]

SurfControl Web Filter v5.5 Administrator’s Guide 45 T HE W EB F ILTER M ANAGER Destinations 6 D ESTINATIONS SurfControl Web Filter stores information ab out th e dest inations visited by your user s. You can view the se destinations on the Destinations tab, and perform some of the following tasks: • Categorize a destination • Submit uncatego[...]

46 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Destinations 6 • Categorization Metho d - The various sources of categorization ar e as follows: – Company & Intranet - The destination is specified within the Categorization tab of the We b Filter settings as a company domain or Intr anet site. See "Cate[...]

SurfControl Web Filter v5.5 Administrator’s Guide 47 T HE W EB F ILTER M ANAGER Destinations 6 M ONITORED D ESTINATIONS TASKS As well as being available from th e Information pane, you can access th e Monitored Destinations tasks by right-clicking a selected destination. Print You can print all the information shown in the Summary Destination Inf[...]

48 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Destinations 6 • Change the category - Select a new category for the s ite in the Inte rnet Threat Database. 4 If you want to change the cate gory of the site, select which category you want the site to be changed to from the Choose Category drop-down list box. 5 Cl[...]

SurfControl Web Filter v5.5 Administrator’s Guide 49 T HE W EB F ILTER M ANAGER Categories 6 C ATEGORIES SurfControl Web Filter uses its Inte rnet Threat Database to categorize the destinations saved in your database. You can view the destinations grouped by category on this tab. You can use the categories seen to construct rules for your orga ni[...]

50 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Categories 6 • Categorization Metho d - The various sources of categorization are as follows: – Company & Intranet - The destination is specified within the Categorization tab of the We b Filter settings as a company domain or Intr anet site. See "Categor[...]

SurfControl Web Filter v5.5 Administrator’s Guide 51 T HE W EB F ILTER M ANAGER Categories 6 T ASKS The following tasks can be performe d from the Information pane. C ATEGORIES TASKS As well as being available from the Information pane, you can access the Categories tasks by right-clicking a selected categ or y . Print You can print the informati[...]

52 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Content Protection 6 C ONTENT P ROTECTION SurfControl Web Filter has a number of tools to help you manage Internet threats , as illustrated below: Figure 6-6 Content Protection tab Table 6-8 Web Filter Content Protection Tools Tool Description Rules Administrator You [...]

SurfControl Web Filter v5.5 Administrator’s Guide 53 T HE W EB F ILTER M ANAGER Maintenance 6 M AINTENANCE To help continue Web Filter’s effective perfor mance, the following tools ar e available on the Maintenance tab: Figure 6-7 Maintenance tab Table 6-9 Web Filter Maintenance Tools Tool Descriptio n Web Filter Settings You can configu re how[...]

54 Administrator’s Guide SurfControl Web Filter v5.5 T HE W EB F ILTER M ANAGER Maintenance 6[...]

Chapter 7 Rules Administrator Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 56 Rule Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 59 Who Objects . [...]

56 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Introduction 7 I NTRODUCTION This chapter expla ins how you use individua l object s to bu ild up rules tha t he lp yo u en fo rce your Acceptable Use Policy . This will enable you to configure rules more accurate ly and precisely , to meet your organization’s re qu ir e[...]

SurfControl Web Filter v5.5 Administrator’s Guide 57 R ULES A DMINISTRATOR Introduction 7 Creating Rules To create a new ru le: 1S e l e c t New from the Rule menu, or clic k the New Rule button. 2 Choose a Who object (if required) and dr ag and drop the obje c t onto the Who section of the rule. 3 Choose a Where object (if required) and drag and[...]

58 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Introduction 7 12 Commit the changes to enable the rule. New rules are always checked as enabled b y default, however the rule will not be active until changes are committed to the database. 13 Test the rule. 14 Make any changes if require d . 15 Commit the ch an ge s ag a[...]

SurfControl Web Filter v5.5 Administrator’s Guide 59 R ULES A DMINISTRATOR Rule Objects 7 R ULE O BJECTS You can create the following Rule objec ts: • Who (page 60) • Wher e (p ag e 64) • What (page 70) • When (page 75) • Allowance (page 78) • Notify (page 81) • HTTP Deny Page (page 84) Creating a New Rule Object 1 Select a rule obj[...]

60 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Who Objects 7 W HO O BJECTS Who objects are us ed to ap ply ru les to cer ta in ind i viduals or groups. The default for Who objects is Anybody . The following objects are included in the Who tab: Figure 7-1 Who objects ta b Monitored Workstations This rule object shows a [...]

SurfControl Web Filter v5.5 Administrator’s Guide 61 R ULES A DMINISTRATOR Who Objects 7 User-defined Who Objects These rule objects have to be created ma nually , and can consist of the following: • Hosts and Domains • MAC Addresses • Subnets Mobile Who Objects If you have installed Surf Control Mobile Filter , you can use the following ob[...]

62 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Who Objects 7 Figure 7-2 Hosts and Domain object properties 1 Enter a name for your object in the Name text box. 2 Select one of the following options: • IP address - Enter the IP address of the w or kstation the rule will be applied to. • Host Name - The default optio[...]

SurfControl Web Filter v5.5 Administrator’s Guide 63 R ULES A DMINISTRATOR Who Objects 7 • MAC Address - Enter the MAC address for the computer you want the rule to apply to. Subnet Object A subnet allows you to take a single IP net work addres s and split it up so that it can be used on several interconnected local netwo rks. A subnet mask det[...]

64 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Where Objects 7 W HERE O BJECTS Where obje cts are used to identify the destination s that a rule should apply to. The default for Where objects is Anywhere . The following objects a re included in the Where tab: Figure 7-6 Where Objects tab Monitored Destinations This rul[...]

SurfControl Web Filter v5.5 Administrator’s Guide 65 R ULES A DMINISTRATOR Where Objects 7 A host is a computer that is connecte d to a TCP/IP network which can include t he Internet. Ea ch host has a unique IP address. A domain is a group of computers on a network that are administer ed a s a unit. Figure 7-7 Hosts and Domain object properties. [...]

66 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Where Objects 7 Figure 7-8 MAC Address object properti es. • Name - Enter a name for your MAC address ob ject. • MAC Address - Enter the MAC address for the computer you want the rule to apply to. Subnet Object A subnet enables you to take a single IP network addres s [...]

SurfControl Web Filter v5.5 Administrator’s Guide 67 R ULES A DMINISTRATOR Where Objects 7 C ATEGORY O BJECT SurfControl’s Internet Thr eat Database contains over 24 million We b sites and over 3.5 billion Web pages. These sites and page s are allocated to one of SurfCont rol’s fifty five categories as in the table below. Note: As the SurfCon[...]

68 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Where Objects 7 SurfControl Categories SurfControl’s Adaptive Th reat Intelligence team have the ability to dynamically add new categories via an Internet Threat Database update . For this reason SurfControl categories are read only , and appear in the Category Object li[...]

SurfControl Web Filter v5.5 Administrator’s Guide 69 R ULES A DMINISTRATOR Where Objects 7 – www .football365.com – www .football.guardian .co.uk It will not return www .bbc.co.uk/foo tball as ‘football’ is not part of the domain level URL. Your new category will now be seen in the Where tab Ca tegories pane. It is import ant that you mov[...]

70 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR What Objects 7 W HAT O BJECTS What objects are used to identify th e content that a rule sh ould apply to . The default for What objects is Anything . The following objects are included in th e What tab: Figure 7-12 What objects tab P ROTOCOLS /P ORTS O BJECTS In the Rules[...]

SurfControl Web Filter v5.5 Administrator’s Guide 71 R ULES A DMINISTRATOR What Objects 7 Windows Live Me ssenger* 1863 OSCAR (AIM/ICQ)* 5190 Yahoo! Messenger* 5050 IRC* 6660-6669 IRCS (IRC over SSL) 994 Camfrog 2778, 6005 Eyeball Chat 5500, 5501, 5515 X-IM 5221 Mail & Collaboration POP3 1 10 Lotus Notes 1352 NetMeeting 522, 1503, 1720, 17 31[...]

72 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR What Objects 7 RAdmin remote ad ministration tool 4899 SOCKS 5 1080 PPTP 1723 Streaming Media Liquid Audio* 18888 PNM/PNA 7070 RTSP (Quicktime, RealPlayer)* 554, 8554 Windows Media/MMS* 1755 Web Google Web Accelerator 9100 HTTP* 80, 8000, 8080, 3128 HTTPS* 443, 8443 Other [...]

SurfControl Web Filter v5.5 Administrator’s Guide 73 R ULES A DMINISTRATOR What Objects 7 Filtering IM, P2P and We b Protocols by signature The Instant Messsaging and Chat (IM) Peer 2 Peer (P2P) and Web Accelerator protocols in the table below are port-agile. If a connection fails (for exampl e, due to a d isallow rule) o n the default port, thes[...]

74 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR What Objects 7 To create a prec ise ban dw idt h control: 1 From the What tab, expand User Defined What Objects and click Precise Bandwid th Co nt rol s . 2 Right-clic k in the display objects window and select New . 3 Enter a name for your Prec ise Bandwidth Cont rol. 4 S[...]

SurfControl Web Filter v5.5 Administrator’s Guide 75 R ULES A DMINISTRATOR When Objects 7 W HEN O BJECTS When objects are used to define the time and date when a rule will be applied. The default setting for When objects is Anytime . SurfControl Web Filter is suppl ied with three pre-defined Wh en objects: • After Work • Weekends • Worktime[...]

76 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR When Objects 7 Figure 7-15 After Work object properties. Weekends Right-click the object and select Properties to view . The Weekends When object has the following de fault properties : • Days of the Week – Saturday & Sunday . • Start Time – 0:00. • End Time [...]

SurfControl Web Filter v5.5 Administrator’s Guide 77 R ULES A DMINISTRATOR When Objects 7 Workti me Right-click the object and select Properties . The Wo rktime When object has the following default properties : • Days of the Week – Monday to Friday . • Start Time – 09:00. • End Time – 17:30. Figure 7-17 Worktime object properties Whe[...]

78 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Allowance O bjects 7 A LLOWANCE O BJECTS Allowance ob jects are us ed to perm it Internet access for a specified period of t ime or to allo w a set am ount of data to be downloaded. On ce these limits have been reache d, access is blocked. Web Filter is supplied with two p[...]

SurfControl Web Filter v5.5 Administrator’s Guide 79 R ULES A DMINISTRATOR Allowance Objects 7 The 10 MB Allowance object has the following default prope rties: • Type of Allowance - Volume • Allowance Limit - 10 240 KB 30 M INUTE T IME O BJECT Right-click the object and select Properties . The 30 Min u te Allowance object has the following d[...]

80 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Allowance O bjects 7 • Stand-Alone Browsing Stand-alone browsing is a sing le connection to the In ternet. For example, stan d- alone browsing occurs when a user opens their browser a n d makes a connection to a site, does not go to any subdirectories of the site, then e[...]

SurfControl Web Filter v5.5 Administrator’s Guide 81 R ULES A DMINISTRATOR Notify Objects 7 N OTIFY O BJECTS Notify objects enable you to e-mail specified people within the orga nization when a rule has been triggered. These objects wor k in dif ferent ways, depending on the type of rule. • Allow rule - One message will be sent once per hou r p[...]

82 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Notify Objects 7 3 Enter the address of your mail server in the SMTP mail server text box. This information can be obtained from the E-mail No tification tab in the Web Filter Servic e Settings dialog box. Right-click the SurfControl icon in the notification area of the ta[...]

SurfControl Web Filter v5.5 Administrator’s Guide 83 R ULES A DMINISTRATOR Notify Objects 7 The available file types are shown in the table belo w : Table 7-7 Notification File Types File Type Group File Extensions Audio Files aac, aif, aifc, aiff, au, cda, m3u, m4 p, mid, midi, mp3, ogg, rmi, snd, wav , wax, wma. Compressed Files ace, arc, arj, [...]

84 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR HTTP Deny Page Objects 7 HTTP D ENY P AGE O BJECTS HTTP Deny Page objects are Web pag es that a user will see when they have triggered a rule, for example if they try to access a site that is blocked. The default setting for HTTP Deny Page objects is Default . Web Filter i[...]

SurfControl Web Filter v5.5 Administrator’s Guide 85 R ULES A DMINISTRATOR HTTP Deny Page Objects 7 You can edit the text from within the obj ect. See "Constructin g HTTP Deny Pages" on page 86 for restrictions applying to editing or constructin g deny pages. Figure 7-25 Default HTTP Deny Web page From the dialog box you have th e follo[...]

86 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR HTTP Deny Page Objects 7 Figure 7-27 Allowance HTTP Deny Web page From the dialog box you have th e following options. • Import - You can import HTML code you have create d in a file elsewhere, or you can re-import the default deny page text from the following locatio n [...]

SurfControl Web Filter v5.5 Administrator’s Guide 87 R ULES A DMINISTRATOR Viewing Anoth er Collector 7 V IEWING A NOTHER C OLLECTOR If you have more than on e collector on your ne twork, yo u can quickly ch ange to a d if f erent o ne fr om within the Rules Administrator . You can then view the rules in place fo r a specific collector within you[...]

88 Administrator’s Guide SurfControl Web Filter v5.5 R ULES A DMINISTRATOR Viewing Anoth er Collector 7[...]

Chapter 8 Real Time Monitor Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 90 Display Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 92 Category Color . . . [...]

90 Administrator’s Guide SurfControl Web Filter v5.5 R EAL T IME M ONITOR Introduction 8 I NTRODUCTION The Real-Time Monitor shows Internet activity on your ne twork as it is happening. T his is diff erent from the Monitored Data in the Web Filter Ma nager , whic h displays historic info rmation that has been saved in yo ur database. To open the [...]

SurfControl Web Filter v5.5 Administrator’s Guide 91 R EAL T IME M ONITOR Introduction 8 Other columns can be configured via the Options menu. Select General from the Options menu. The Real-Time Monitor Op tions dialog box displays as shown below . Figure 8-2 Real-Time Monitor Option s dialog box Note: Changes made in the Real-Time Monitor Option[...]

92 Administrator’s Guide SurfControl Web Filter v5.5 R EAL T IME M ONITOR Display Columns 8 D ISPLAY C OLUMNS Under Display Colu mn s, you can de fine which columns are displayed in the Real-Tim e Monitor window . Table 8-2 Real-Time Monitor columns * These columns are unavailable in the Privacy Edition of Web Filter . Column Description Default [...]

SurfControl Web Filter v5.5 Administrator’s Guide 93 R EAL T IME M ONITOR Category Color 8 C ATEGORY C OLOR This option allows you to assign a co lor to a SurfControl Cate gory . This can aid you in spottin g trends in surfing habits in the Real-Time Monitor . Assigning a Category Color To assign a color to a category: 1 S elect a Category from t[...]

94 Administrator’s Guide SurfControl Web Filter v5.5 R EAL T IME M ONITOR Collector Details 8 C OLLECTOR D ETAILS You can view informa tion about the Real-Time Mon itor connector by selecting Collector Details from the Options menu. Figure 8-3 Collector Details 1 Enter the name of the server that the Real-Time Monitor should connect to, in the Se[...]

SurfControl Web Filter v5.5 Administrator’s Guide 95 R EAL T IME M ONITOR Stopping and Starting the Real-Tim e Monitor 8 S TOPPING AND S TARTING THE R EAL -T IME M ONITOR If there is a lot of traffi c be ing de tected by the Real-T im e Monitor , you can temporarily stop the tra ffic. Th is will enable you to browse the destinat ions being seen a[...]

96 Administrator’s Guide SurfControl Web Filter v5.5 R EAL T IME M ONITOR Stopping and Sta rtin g the Real-Time Monitor 8[...]

Chapter 9 Web Filter Settings Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 98 A vail able Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 99 Start/Stop Servi[...]

98 Administrator’s Guide SurfControl Web Filter v5.5 W EB F ILTER S ETTINGS Introduction 9 I NTRODUCTION You can configure how SurfContr ol Web Filter monitors a nd filters Internet traffic, by configuring the Web Filter service settings. H OW T O C ONFIGURE THE W EB F ILTER S ETTINGS There are three ways in which you can open the Web Filter sett[...]

SurfControl Web Filter v5.5 Administrator’s Guide 99 W EB F ILTER S ETTINGS Available Settings 9 A VAILABLE S ETTINGS To configure the Web Filter service settings, open th e Web Filter Settin gs dialog box as shown below: Figure 9-1 Web Filter service Settings You can use this dialog box to: • Start, stop and restart the Web Filter service. •[...]

100 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS Start/Stop Service Tab 9 S TART /S TOP S ERVICE T AB Before applying changes to the service and monitor ed data se ttings, the ser vice ne eds to be stopped. For further details, see "Monitored Data " on page 34 . Figure 9-2 Start/Stop Service tab When you sto[...]

SurfControl Web Filter v5.5 Administrator’s Guide 101 W EB F ILTER S ETTINGS Active Directory Tab 9 A CTIVE D IRECTORY T AB By default, connection to your Activ e Directory server is via a non-secured LDAP conne ction . You can change this to a secure SSL connection using port 63 6 from this tab. You can also provide user name credentials for eac[...]

102 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS Subnets Tab 9 S UBNETS T AB You can hel p your Web Filt er server wo rk more effici ently by using the Subnets tab to help balance the load. Figure 9-4 Subnets tab The Subnets tab has two sections. • Subnet Monitoring These settings help balance the load on your Web F[...]

SurfControl Web Filter v5.5 Administrator’s Guide 103 W EB F ILTER S ETTINGS Subnets Tab 9 6 Repeat steps 1 to 5 for other subnets you do not want to monitor . 7 Select Do not Monitor traffic to or from these subn ets. By configuring subnets on multiple Web Filter server s, you ensure the subnets are only monitored on one server in your network e[...]

104 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS Advanced Tab 9 A DVANCED T AB From the Advanced tab you can define th e following: • Network Settings • TCP/IP Name Resolution (DNS) • Monitor to Database Settings Figure 9-5 Advanced tab N ETWORK S ETTINGS These settings af fect how Web Filter reacts to new users[...]

SurfControl Web Filter v5.5 Administrator’s Guide 105 W EB F ILTER S ETTINGS Advanced Tab 9 TCP/IP N AME R ESOLUTION (DNS) These settings af fect how SurfControl Web Filter resolves Domain name s: • Workstation name resolution - Determines a workstation na me based on IP address. • Site name resolution - Provides DNS resoluti on for destina t[...]

106 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS Categorizat ion Tab 9 C ATEGORIZATION T AB Web destinations se en by W eb Filte r ar e as sig ned to a category in the SurfCo ntrol Web Filter Inter net Threat Databa se. The cate gorization ta b enables you to configure how you want Web Filter to perfor m the categoriz[...]

SurfControl Web Filter v5.5 Administrator’s Guide 107 W EB F ILTER S ETTINGS Protocol Signatures Tab 9 P ROTOCOL S IGNATURES T AB The Protocol Signatures tab give s you the ability to enable signat ure scanning for certain Instant Messenger , P2P and We b accelerator protocols. Th ese protocols can establis h connections with other devices outsid[...]

108 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS Ignored Ports Tab 9 I GNORED P ORTS T AB Web Filter detects ne two rk traffic throug h the dr ive r an d pa sses the info rm a tio n to the Web Filt er serv ice , even though you may have ch osen not to monitor certai n protocols in the monitor setting s. To improve the[...]

SurfControl Web Filter v5.5 Administrator’s Guide 109 W EB F ILTER S ETTINGS Ignored Ports Tab 9 C REATING NEW PORTS You can add either single p orts or a range of ports to the Ignored Ports list. To create a new port entry: 1 On the Ignored Ports tab, click New . 2 In the Ports dialog that follows, select one of the following options: • Single[...]

110 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS Ignored Ports Tab 9 These settings af fect how Web Filter monitors users: • None - If selected, SurfControl monitors users based on workstation name or IP addr ess. • Enterprise User Monitoring (EUM) - If you have installed EUM, this option will be selected by defau[...]

SurfControl Web Filter v5.5 Administrator’s Guide 111 W EB F ILTER S ETTINGS Real-Time Monitor Tab 9 R EAL -T IME M ONITOR T AB This tab displays the co nnection det ails for the Real-Time Monitor . Figure 9-9 Real-Time Mo ni t or Se ttin gs The settings are: • Port Number - This is the port that the Real-Time Monito r connects to the Web Filte[...]

112 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS Database Tab 9 D ATABASE T AB The Database tab shows the current da tabase being used for Monitoring , and Rules and Clients in Web Filter . The default database name is SurfCont rol_Web Filter .SurfControl recomme nds you do not have separate databases for Monitori ng [...]

SurfControl Web Filter v5.5 Administrator’s Guide 113 W EB F ILTER S ETTINGS Database Tab 9 4 Click Options to expand the login dialog box. 5 Select the database you want to connect to. 6 Add an Applic ation Name to id entify the database and click OK . 7 Click Apply . 8 Start the service.[...]

114 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS E-mail Notifications Tab 9 E- MAIL N OTIFICATIONS T AB During installation you were asked to give the fo llowing information about th e Systems Administrator: • E-mail Se rver • Recipient Address • From Add r ess You were also aske d to select from the following m[...]

SurfControl Web Filter v5.5 Administrator’s Guide 115 W EB F ILTER S ETTINGS E-mail Notifications Tab 9 You can sele ct these optio ns on the E- mail Notification tab as show n below: Figure 9-11 E-mail Notification tab There are thre e other e-mail alerts that th e recipient address will receive: • Unlicensed product reminders - If you are sti[...]

116 Administrator’s Guide SurfC ontrol Web Filter v5.5 W EB F ILTER S ETTINGS E-mail Notifications Tab 9[...]

Chapter 10 Custom Categorization Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p age 1 18 How It Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 1 18 Using Cu[...]

118 Administrator’s Guide SurfC ontrol Web Filter v5.5 C USTOM C ATEGORIZATION Introduction 10 I NTRODUCTION Custom categorization uses SurfCo ntrol’s Virtual Control Agent™ (VCA) technology . The VCA evaluates unknown Web destinations, reading an d analyzing c ontent p age by page. It then uses cutting-e dge artificial intelligence algorithm[...]

SurfControl Web Filter v5.5 Administrator’s Guide 119 C USTOM C ATEGORIZATION Using Custom Catego ri zation 10 U SING C USTOM C ATEGORIZATION To open the VCA from the Web Filter Manager , select Content Protection > Custom Cate gorization from the appropriate collector or database in the Na vigation tree, or from the shortcut button within the[...]

120 Administrator’s Guide SurfC ontrol Web Filter v5.5 C USTOM C ATEGORIZATION Using Custom Cate gorization 10 The Monitored De stinations panel shows the current list of desti nations in the Moni tor database. Click any of the column he adings t o sort by that data. • Destination - Shows the URL for a categorized destination. • Category - Sh[...]

SurfControl Web Filter v5.5 Administrator’s Guide 121 C USTOM C ATEGORIZATION Using Custom Catego ri zation 10 • Find Destination - Allows you to search for a URL in the Monitored Destinations or VCA / Manual Categorizations panels. VCA S ETTINGS T AB To configure settings for the VCA: 1 In the Custom Categorization dialog, click the VCA Settin[...]

122 Administrator’s Guide SurfC ontrol Web Filter v5.5 C USTOM C ATEGORIZATION Using Custom Cate gorization 10 • Retrieve pages from cach e - Enables the VCA to use locally cached versions of pages of a destination, rather than ha ving to retrieve current versions from the Internet. 4S e l e c t Use Proxy , if you are using a Proxy serv er . Se[...]

SurfControl Web Filter v5.5 Administrator’s Guide 123 C USTOM C ATEGORIZATION Using Custom Catego ri zation 10 • Italian • Spanish 4S e l e c t Show Results to view the results in the window below , or Purge Results to remove the results from the window below . To perform a Cate gorization run: 1 From the List of Destinat ions tab, click Cate[...]

124 Administrator’s Guide SurfC ontrol Web Filter v5.5 C USTOM C ATEGORIZATION Using Custom Cate gorization 10 3 Click OK . An Action Complete dialog box d i splays, confirming the number of destination s checked and Categorize d. 4 Click Close . T HE VCA S ERVICE S ETTINGS The VCA Control Panel applicat ion enables you to stop and start the VCA [...]

SurfControl Web Filter v5.5 Administrator’s Guide 125 C USTOM C ATEGORIZATION Using Custom Catego ri zation 10 Figure 10-5 VCA Settings tab You can perform the following tasks on the VCA Settings tab: • Select Collector - Select the server (collector) you want the VCA to save its categorizations to. By default, the collector is set to localhost[...]

126 Administrator’s Guide SurfC ontrol Web Filter v5.5 C USTOM C ATEGORIZATION Using Custom Cate gorization 10 • Max Threads - This con tr ols the ma xim um numbe r of spid ers th at can be cate gorizing d estination s at any one time. The default number is 8. The maximum is 32. Increasing the number of spiders ca n use up your available ban dw[...]

Chapter 1 1 Databases Creating a New SQL Server Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 128 Managing databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 129 Updating Your Database . . . . . . . . . . . . . . .[...]

128 Administrator’s Guide SurfC ontrol Web Filter v5.5 D ATABASES Creating a New SQL Server Databa se 11 C REATING A N EW SQL S ERVER D ATABASE If you wish to create a new SQL Server database fo r Web Filter , use the SurfControl Database Creation Wizard. Before you can use the Wizard , check the following: • You must have installed a complete [...]

SurfControl Web Filter v5.5 Administrator’s Guide 129 D ATABASES Managing data bases 11 M ANAGING DATABASES As SurfControl Web Filter builds up its database of Intern et traf fic, yo u need to consider how to manage the volume of data it contains. Web Filter has a database managem ent tool t hat enables you to manage your data ef ficiently . Figu[...]

130 Administrator’s Guide SurfC ontrol Web Filter v5.5 D ATABASES Managing databas es 11 A RCHIVE Archiving your database, impr oves system performance by red ucing its size and optimizing storage. To perform an archive of your database: 1S e l e c t Database Management f rom the Web Filter Manager > Maint enance from the appropriate collector[...]

SurfControl Web Filter v5.5 Administrator’s Guide 131 D ATABASES Managing data bases 11 C OMPACT Compacting your database elimina te s the redundant space con tained within it, reducing its size. To Compact a Database: 1S e l e c t Database Management f rom the Web Filter Manager > Maint enance from the appropriate collector or database in the[...]

132 Administrator’s Guide SurfC ontrol Web Filter v5.5 D ATABASES Managing databas es 11 R ESTORE Restore enables you to vi ew an d repo rt on an arch ived datab ase usin g the Sur fContro l Web Filte r Monito r . To Restore an Ar chived Database: 1 Stop the Web Filter serv ice. 2S e l e c t Database Management f rom the Web Filter Manager > M[...]

SurfControl Web Filter v5.5 Administrator’s Guide 133 D ATABASES Managing data bases 11 7S e l e c t Set as Defau lt Database for the Web Filter service to use the restored data base for writin g to. 8 Click Restore . A message d isplays, confir ming the r estore has been succe ssful. 9 Click OK . 10 Start the Web Filt er serv ice . O PTIONS The [...]

134 Administrator’s Guide SurfC ontrol Web Filter v5.5 D ATABASES Updating Your Database 11 U PDATING Y OUR D ATABASE There are two meth o ds for ma n ua lly up datin g th e da ta ba se fro m th e flat files th at ar e cr ea te d by the Monitor . You can set up a schedu led event (see "Database Update " on page 143 ), or you can perform[...]

SurfControl Web Filter v5.5 Administrator’s Guide 135 D ATABASES Updating Your Databas e 11 6 Select the Server that contains the database from the drop down list box: 7 If the server requres a Login ID and Password en ter this information to log into the server . If the server does not require this information select the Use Trusted connection c[...]

136 Administrator’s Guide SurfC ontrol Web Filter v5.5 D ATABASES Upgrading your da tab a se 11 U PGRADING YOUR DATABASE 1 Download the latest database fr om the SurfControl web site. 2S e l e c t Start > All Programs > SurfControl Web Filter > Database Tools > Dat abase Upgrade Tool . You will now see the SurfCont rol Database Upgrad[...]

SurfControl Web Filter v5.5 Administrator’s Guide 137 D ATABASES Importing/ exporting databa ses 11 I MPORTING / EXPORTING DATABASES If you have categorized sites manua lly you can import these sites from an existing database, then e xport to these sites to a new blan k database. This can useful for creating backups of manual catego rizations, or[...]

138 Administrator’s Guide SurfC ontrol Web Filter v5.5 D ATABASES Importing/exportin g da ta ba s es 11 I MPORTING MANUALLY CATEGORIZED SITES To import your manual categorizations: 1S e l e c t Start > SurfControl Web Filter > Database Tools > Import or Export Manual Categorizations . You will see the Import or Export Manual Categorizati[...]

Chapter 12 Scheduler Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 140 A vail able Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 142 Command Line . . . . . . . [...]

140 Administrator’s Guide SurfC ontrol Web Filter v5.5 S CHEDULER Introduction 12 I NTRODUCTION You can schedule certain events that consume high ba ndwidth or that need users to be logged off th e network to take place at a convenient tim e . To Schedule an event: 1 From the Web Filter Manager , select Maintenance > Scheduler from the appr op[...]

SurfControl Web Filter v5.5 Administrator’s Guide 141 S CHEDULER Introduction 12 5 Enter a name for the event in the Description field. 6 Click Configure . Depending on the event chos en, a dialog box will appear . 7 Once you have completed the details in the dialo g box, click OK . 8 Click OK in the Item Configuration dialog box. You r ev ent sh[...]

142 Administrator’s Guide SurfC ontrol Web Filter v5.5 S CHEDULER Availabl e Ev en ts 12 A VAILABLE E VENTS You can set up the fo llowing events in the Scheduler: • Command Line • Database Management • Database Update • Internet Threat Database Update • Network Groups Update C OMMAND L INE Command line items such as batch routines can b[...]

SurfControl Web Filter v5.5 Administrator’s Guide 143 S CHEDULER Available Events 12 4 Click Configure . The Database Management di alog box will be displayed. Th e default database is shown in the Databa se field. 5 If you wish to run the event on a dif ferent databa se, click Select to choose a diff erent database. A SQL Server Login dialog box[...]

144 Administrator’s Guide SurfC ontrol Web Filter v5.5 S CHEDULER Availabl e Ev en ts 12 I NTERNET T HREAT D ATABASE U PDATE Your Internet Thre at Database is important in helping you to identify the nature of Web destinations bein g accessed on your network. Internet Threat Data base updates are produced daily and can vary in size. SurfControl r[...]

Appendix Contact Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 146 Sales and Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 148[...]

146 Administrator’s Guide SurfC ontrol Web Filter v5.5 A PPENDIX Contact Technical Support C ONTACT T ECHNICAL S UPPORT Websense p rovides technic al informa tion about Su rfControl pr oducts online 2 4 hours a day , including: • lates t release infor mation • searchable Knowledge Base • show-me tutorials • product documents •t i p s ?[...]

SurfControl Web Filter v5.5 Administrator’s Guide 147 A PPENDIX Contact Technical Suppor t If your issue is urgent, please call one of the of fices listed below . You will be routed to the first availabl e technician, who will gladly assist you. For the latest support infor mation on SurfControl products, visit www .websense.com/Supp ortPortal/. [...]

148 Administrator’s Guide SurfC ontrol Web Filter v5.5 A PPENDIX Sales and Feedback S ALES AND F EEDBACK For product and pricing info rmation, or to place an order , contact Websense. To find your nearest Websense office , please visit our web site: www .websense.com[...]

149 Administrator’s Guide SurfC ontrol Web Filter v5.5 I NDEX A Active Direc tory LDAP connection 101 SSL connection 101 Active Direc tory Domain Object 60 After work object 75 Allowance Objects 10Mbyte Volume object 78 30 Minute Time object 79 Audio Files 12, 83 Auto Categorizati on 106 B Browse Time Sensitivity 79 C Catch up mode notifica tions[...]

SurfControl Web Filter v5.5 Administrator’s Guide 150 Data 34 Destinations 45 Filters 34 Users 36 Monitored Destinations object 64 N NetBIOS 110 NetWare Domain object 60 Network Settings 104 Notify Objects NT Domain object 60 O Other e-mail alerts 115 P Page level information 10 Port Number for Real -Time Monitor 111 Precise Bandwid th Controls 7[...]