The Speaker Company TTP-245 Plus manual

USER ’ S MANUAL TTP - 245 Plus / TTP - 343 Plus TTP -247 / TTP- 345 THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER[...]

i C OPYRIGHT D ECLARA TION .............................................................................. 1 C OMPLIANCES ................................................................................................ 1 1. Introduction ......................................................................................... 1 2. Getting St a rted .[...]

ii 5.1 Cleaning ....................................................................................... 38 6. T roubleshooting ................................................................................ 40 6.1 LED Status ................................................................................... 40 6.2 Print Quality ...................[...]

1 Copyright Declaration Information in this subject to change without notice and does not represent a commitment on the par t of TSC Auto ID T e chnology Co., Ltd.. No part o f this manual may be reproduced or transmitted in any form by any mea ns, for any purpose other than the purchaser ’s personal use, w ithout the expressed written permission[...]

2 CAUTION 1. HAZARDOUS M OVING P A RTS IN CUT TER MODUL E. KEEP FINGER A ND OTHER BODY P A RTS A W A Y . 2. THE M AIN BOARD INCLUDES RE AL TIM E CLOCK FEA TURE H AS LITHIUM BA TTER Y CR2032 INST ALLED. RISK OF EXPLOSION IF B A TTERY IS REPLACED BY A N INCORRECT TY PE. 3. DISPOSE OF US ED BA TT ERIES A CCORDING TO THE M ANUF ACTUR ER INSTRUCT IONS. [...]

1. In troduction Thank you for purchasing the TSC TTP-245/343 Plus series, TTP-247/345 series Thermal T ransfer and Direct Thermal Bar Code Printers. Although the printer t akes only a small amount of space, it deliv ers reliable, superio r performance. This printer provides both thermal transfer and direct ther mal printing at user selectable spee[...]

2 Dealer option  Peel off module a ssembly  Guillotine cutter Full cut: Paper thickness: 0.06~ 0. 19 mm, 500,000 cuts Paper thickness: 0.19mm 200,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts Note: Except for the linerless cu tter , all regu lar/heavy duty/care label cutters DO NOT cut on med ia with glue.  Main board in[...]

3 2.3 Printer Part s Fig. 1 Top front view Note: The interface picture he re is for refer ence only . Pl ease refer to the product s pecification for the interfaces availabilit y . T op Cover Open Lever LED Indicator Feed Button Printer T op Cover Ribbon A ccess Cover Clear Window 1 2 3 4 5 6 1. USB Interface 2. Centronics Interface 3. RS -232C DB-[...]

4 3. Setup 3.1 Setting Up t he Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is of f. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the pow er supply connector at the rear of the printer, and then plug the power cord into a properly grounde d recepta cle.[...]

5 3 .2 Loading the Ribb on The printer will detect if the ribbon is installed a fter turning on power on and it w ill set printing mode to th ermal transfer or direct thermal printing mode aut omatically . If printer does not detect the ribbon, the ribbon take up motor will be turned of f. Make sure the printer top cover is en gaged properly at bot[...]

6 Fig. 5 Ribbon inst allation (II) Rear Hub Ribbon Lead T ape Ribbon supply spindle Ri bbon Re wind Spindle with Paper Cor e[...]

7 3.3 Loading Label Stock 1. Insert a 1 ” label spindle into a paper roll ( * I f your paper core is 1 in ch, remove the 1.5 ” core adapter from the fixed tab. If label wid th is 4 inch wide, two fixing tabs are not req uired. ). Fig. 6 Label roll inst allation (I) 2. Open the printer ’ s top cover by releasing the green top cover open levers[...]

8 both hands to close the cover gently . C lose the printer top cover slowly and make sure the cover latches securely . Note: Make sure hands are not p laced bet ween printer top cover and lo wer cov er when close the top cov er . 1. Do not free fall the top cov er . 2. Failure to secu rely close and lock the cov er will result in poor prin t quali[...]

9 3.4 External Lab el Roll Mount In st allation (Option) 1. Attach an ex ternal paper roll mount on the bottom of the printer . Fig. 9 A tt ach the e xternal roll mount to the printer 2. Open the printer top cover by releasing the top cover open levers. The top cover support will hold the printer top cover . Install a roll of p aper on the external[...]

10 then push down the top cover gentl y. Fig. 1 1 External roll mount label inst allation (II) Paper Guide Platen Rear Paper Guide T op Cover Support[...]

11 3.5 Peel-off Module Ins t allation (Option) 1. Open the top cover and remov e the front panel from the printer . Fig. 12 Remove the front p anel 2. Open the top cov er and hold it and push d own and p ush backward the top cover support then push backward the top cover . 3. Use a screwdriver to screw of f 6 screws on the lower inner co ver . Fig.[...]

12 5. Hold the lower cover to lift up the top cover open levers to sep arate the lower inner cover and the lower cover . 6. Arrange the cable through the bezel. Connect the peel-off panel cab le to the 5-pin socket on printer PCB. Fig. 14 Connect peel-off sensor cable to main board Fig. 15 Peel-off sensor cable inst allation 7. Insert the peel-off [...]

13 into places. Fig. 16 Peel-off p anel inst allation (I) 8. Arrange the lower inner cover back to the lower cover . Fig. 17 Peel-off p anel inst allation (II) 9. Lift up the peel-of f panel to th e lower cover to close it. 10. Use a screwdriver to screw dow n whole screws on the lo wer inner cover and the lower cover . 11. Close the top cover by a[...]

14 3.5.1 Loading the Paper in Pe el-off Mode 1. Insert a 1 ” label spindle into a paper roll. 2. Open the printer top cover by pulling the top cover open levers. The top cover support will hold the printer top cover . Fig. 18 Open the top cov er 3. Install the p aper roll on the p aper roll mount. 4. Open the peel-off p anel by pulling it out. Fi[...]

15 6. Lead the paper through the backing paper op ening, beneath the roller , an d tear off one piece o f the label. 7. Adjust the paper guide by removing left or right to fit the paper wid th. Fig. 20 Lead the p aper through the backing p aper opening, beneath the roller 8. Push the peel-off p anel back to the printer . 9. Close the top cover by l[...]

16 3.6 Cutter Modu le Inst allation (Op tion) 1. Pull the top cover open levers to open the top cover . 2. Remove the front panel from the lower cov er . Fig. 2 2 Pull the lever to open the cov er 3. Open the top cov er and h old it and push down and push backw ard the top cover support then push backward the top cover . 4. Use a screwdriver to scr[...]

17 5. Place the printer upside down and unscrew the two screws of the hinge holder on the lower cover . 6. Unscrew the screw of the memory card cover and remove the memory card cover . Plug in the cutter driv er IC at U14(TTP-245/343) / U30(TTP-245 Plus/343 Plus/247/345) socket on the main board. 7. Use both thumbs to hol d the low er cover and ind[...]

18 Fig. 26 Cutter module inst allation 11. Use a screwdriver to screw whole screw s on the lower inner cover and the lower cover . 12. Close the top cover by arranging the top cover support back to the flute and push it forward then close the top cover slowl y. Niche Cutter[...]

19 3.6.1 Loading Lab el in Cutte r Mode 1. Insert a 1 ” label spindle into a paper roll. 2. Open the printer top. 3. Install a p aper roll on the pa per roll mount. 4. Feed th e paper , printing side face up, through th e paper guide and p ass ov er t he platen. 5. Lead the paper through the cutter p aper opening. 6. Adjust the paper guide by rem[...]

20 3.7 Instructions to T op Co ver Operation Please take care w hen open ing o r closing the printer ’s top cover by carefully following these instructions. T o Ope n: 1. W hen facing t he front of the printer pull t he cov er release lev ers on both sides of printer towards you. 2. Lift up the top g radually . There are two stop positions for th[...]

21 Fig. 2 T op cover is fully open and ready to close Fig. 3 Use both hands to close the top cover 5. Do not force th e cover! If y ou are not sure if top cov er is f ixed at stop position, please do not push top cover to close it or the top cov er will be damaged. Please open the top cover to the ultimate angle to close the top cov er again. Use b[...]

22 3.8 Diagnostic T ool The Diagnostic Utility is a toolbox that allows users to explore the printer ’ s settings and status; change printer settings; dow nload graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer . Using this convenient tool, you can explore the printer status and settings an[...]

23 3.8.2 Printer Function (Calibrate sensor , Ethe rnet setup, RT C setup ……… ) 1. Select the PC interface connected with bar code printer . 2. Click the “ Function ” button to setting. 3. The detail functions in the Printer Function Group are listed as below . Function Description Calibrate Sensor Calibrate the sensor s pecified in the P[...]

24 3.9 Setting Ethernet b y Diagnos tic Utilit y (Option) The Diagnostic Utility is enclosed in the CD disk Utilities directory . Users can use Diagnostic T ool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents w ill instruct users how to configure the Ethernet by these three interfaces. 3.9.1 Using USB interface[...]

25 3.9.2 Using RS-23 2 interface to s etup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. T urn on the printer power . 3. S tart the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “ COM ” as interface then click on the “ Se[...]

26 3.9.3 Using Ethern et interface to setup Ethernet interf ace 1. Connect the computer and the printer to the LAN. 2. T urn on the p rinter pow er . 3. S tart the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “ Ethernet ” as the interface then click on the ?[...]

27 The default IP address is obt ained by DHCP . T o change the s etting to st atic IP address, click “ S tatic IP ” radio button then enter the IP address, s ubnet mask and gateway . Click “ Set IP ” to tak e effect the setting s. Users can also change the “ Printer Name ” by another model name in this fields then click “ Set Printer[...]

28 3.10 Inst all Memor y Card 1. T urn the printer upsi de down. 2. Remove the screw that fixes the memor y card cover . 3. Plug in the memory card on main board. TTP-245/343 Model (Option) TTP-245 Plus/343 Plus/247/345 Model (SD Card) 4. Close the memory card cover . * Recomm ended SD card specif ication. SD card spec SD card capacit y Approved SD[...]

29 V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Pan asonic V2.0 SDHC CLA SS 4 microSD 4 GB Panasonic V2.0 SD HC CLA SS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Pan asonic V1.0, V1.1 miniSD 256 MB Transcend, Pan asonic V1.0, V1.1 miniSD 512 MB Transcend, Pan asonic V1.0, V1.1 miniSD 1 GB Transcend, Pan a[...]

30 4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by tu rning on the printer power simultaneously . The utilities are listed as below : 1. Ribbon sensor calibration and Gap or black mark sensor calibration 2. Gap/black mark sensor calibration ； [...]

31 4.2 Gap/Black M ark Calibration , Self-test a nd Dump M ode W hile c alibrate the gap/black mark sensor, printer will measure the label length, print the internal con figuration (sel f-test) on label and then enter the dump mode. T o calibrate gap or black mark sensor , depends on the sensor setting in the last print job. Please follow the steps[...]

32 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heat er element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F /W version Printed mileage (meter) Firmware chec[...]

33 Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black m ark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ZPL is emulating for Zebra ® language. [...]

34 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program[...]

35 4.3 Printer Initializ ation Printer initialization is used to clear DRAM and restore printer settings to default s . The only one exception is ribbon sensitiv ity , which will note be restored to default . Printer initialization is activated by the following procedu res. 1. T urn off the power sw itch . 2. Hold on the button then turn on the pow[...]

36 4.4 Set Black Mark S ensor as Media Sensor a nd Calibrate the Black Mark Sensor Please follow the steps as below . 1. T urn off the power sw itch . 2. Hold on the button then turn on the pow er switch. 3. Release the button when LED turns gree n/amber after 5 green b links. (Any green/amber will do during the 5 blinks).  The LED color will be[...]

37 1. T urn off printer power . 2. Press the FEED button and then turn on power . 3. Release the FEED button when LED becomes solid green .  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 b links)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 4. Printer will be interru[...]

38 5. Maintenance 5.1 Cleaning This session presents t he clean tools and methods to maintai n your printer . 3. Please use one of following material to clean t he printer .  Cotton swab ( Head cleaner pen )  Lint-free cloth  V acuum / Blow er brush  100% ethanol 4. The cleaning process is described as following Printer Part Method Inte[...]

39 cloth Interior Brush or vacuum As needed Note:  Do not touch printer head by hand. If you touch it careless, ple ase use ethanol to clean it.  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.  Regularly clean the print head and supply sensors o nce change a new ribbon to keep printer performance an[...]

40 6. T roubleshooting The following guide list s the most common problems that may be encoun tered when operating this bar code printer . If the printer still does not function aft er all suggested solutions have been invoked, please cont act the Customer Serv ice Department o f your purchased reseller or distributor for assist ance. 6.1 LED S t a[...]

41 Note: Printer status can be easily shown on the Diagnostic T ool. For more information abou t the Diagnostic T ool, please refer to the instruction in the software CD disk. 6.2 Print Qualit y Problem Possible Cause Recovery Procedure No t Printing Check if interface cable is well connected to the interf ace connector . Re -connect cable to int e[...]

42 Check if s upply is loaded correctly . Reload the suppl y . Ribbon and media are incompatible. Change the ribbon or label combination. Check if dust or adh esives are accumulated on the pri nt head. Clean the print hea d. Check if print dens ity is set properly . Adjust the print densit y and pri nt speed. Check print head tes t pattern if head [...]

43 7. LED and Button Operation 7 .1 LED LED Color Description Green/ Sol id This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is p aused. Amber This illuminates that the system is clearing data from printer . Red / Solid This illu[...]

44 Gap/Black Mark Sensor Calibratio, Label Length Measurement, Self T est and enter Dump Mode 1.T urn of f the power switch. 2. Hold on the button then turn on the pow er switch. 3. Release the button when LED becomes amber and blinking. (Any amber will do during the 5 blinks).  The LED color will be changed as following order . Amber  red (5[...]

45 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 1. T urn off the power sw itch . 2. Hold on the button then turn on the pow er switch. 3. Release the button when LED turns re d/amber after 5 green/amber blinks. (Any red/amber will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  am[...]

46 Revise History Date Content Editor 2008/2/29 *Add section 3.8: D iagnostic T ool *Add the IP Address default setting Camille 2008/3/6 *Revise section 2.2 *Add section 3.9: I nstall mem ory card Camille 2008/3/7 *Revise the printer def ault setting *Revise section 3.6 , 4.2 and 5.1 Camille 2008/3/10 Revise the secti on 6 Camille 2009/3/1 1 Revise[...]

47 Corpora te Headquarters Li Ze Plant 9F ., No.95 , Minquan Rd. , Xindian Dist., No.35, Sec. 2 , Ligong 1st Rd. , Wujie T own ship, New T aipei City 231 41 , T a iwan (R.O.C.) Yilan County 268 41 , T aiwan (R.O.C.) TEL: +886-2- 2218 - 6789 TEL: + 886 -3- 990 - 6677 F AX : + 886 -2- 2218 -5678 F AX : + 886 -3- 990 - 5577 Web site: www .tscprinters.[...]