Tiptel Yealink SIP-T18P manual

Manual (EN) tiptel IP 28 XS Yealink SIP-T18P t i p t e l[...]

About This Guide Thank you for choosing this Simply IP Phone which is e speciall y designed for power users i n t he o ffice environment. It features fashi onable and sle ek d esign , abun dant telephony appli cations, bro ad interop erability with the popular 3 rd party V oIP pr oducts, fulfilling the V oIP d eployment ne eds from Si mply and ITSP[...]

Tables of Contents Getting S t arted ......... ........... .......... ........... .......... ........... .......... .......... - 1 - Packing Li st ............................................................................................................................... - 1 - Assembli ng the Phone ...............................................[...]

Call T ransfer ..................................................................................................................... - 16 - 3-way Conference ............................................................................................................ - 17 - V oicemail ..................................................................[...]

Simply IP Phone Getting Started - 1 - Getting S tarted Packing List The foll owing componen ts are in cluded in your package:  Simpl y IP Phone  Phone Stand  Po wer Adap ter  Handset & Han dset Cor d[...]

Simply IP Phone Getting Started - 2 -  Ethernet Cabl e  Quick Instal lation Gui de & Quick Reference  CD Content Check thi s li st b efore insta llati on to en sure that you have re ceived each item. If you are missing any items, contact your I P phone reseller. Assembling t he Phone This section i ntroduce h ow to assembl e the phone [...]

Simply IP Phone Getting Started - 3 - 1) Attach the S tand, as shown be low: 2) Connect H andset, as shown below : 3) Connect Net work and Power There ar e tw o ways for network and pow er sour ce connecti ons. Y ou can either c onnect the phone to the AC Power directly usi ng the pow er adapter or t o a PoE comp li ant switch or hub. Y our system [...]

Simply IP Phone Getting Started - 4 - Configurati on and Registr ation If you are admi nistrator , y ou need to d o some simpl e configuration to make the phone work. If not, pl ease contact wi th your int ernet ad ministrator or servic e p rovider f or more detail s. Network Configuration The network i nformatio n can be set and check by the phone[...]

Simply IP Phone Getting Started - 5 - setting, pleas e re-enter aft er the tone ” to indicat e that the config uration is fail ed. Gateway: Pi ckup the handset and dial “**82#” , after hea ring the prompt “ Please enter the val ue after beeping ” , pleas e i nput the g ateway (For example:19 2.168.1.0#), you will h ear prompts “ Please [...]

Simply IP Phone Getting Started - 6 - 2. Sub net Mask ： Pi ckup the hand set and di al “**91#” 3. Gateway ： Pi ckup the ha ndset and di al “* *92#” 4. DNS1 ： Pi ckup the han dset and d ial “**93#” 5. DNS2 ： Pi ckup the han dset and d ial “**94#” The default network configuration : IP Address 192 .168.0.10 SUBNET_MASK 255.255[...]

Simply IP Phone Getting Started - 7 - Field Description Register Statu s It shows the register sta tus of the phon e. Account Activ e Y ou can choose on/off to enabl e/disable the accoun t respecti vely . Display Nam e It is showed a s Call er ID when ma king a p hone call . Register Nam e It is authenti cated ID for authenti cati on, provided by I[...]

Simply IP P hone Overview - 8 - Ke yp ad I nstruct ion Y ou can check th e foll owing list which int roduces the IP phone ’ s keypad i n details: Hot Key This IP ph one h as two h ot keys; u sers can speci fy correspond ing functions through the W eb UI. DTMF Keypa d Use the DTMF hard keys to enter numb ers, letters and spe cial characters. Volum[...]

Simply IP P hone Overview - 9 - Power Indication LED T abl e 1 Green Li ght LED Status Descriptio n Steady Gre en The account i s active Slow Bli nking Green There is call on mut e F ast Bli nking twice The phone i s under DN D/Forward status T abl e 2 Re d Li ght LED Status Descriptio n Steady Red There is new voi cemail to your extension Slow Bli[...]

Simply IP P hone Overview - 10 - --Anonym Call --DND --DND Code --Dial Plan -- T ones Basic Featu re --Ring T one --Phone V ol ume Advanced Fe ature --Accounts --Network --Reset F a ctory --Set AES Ke y --Set admin PWD --V oice -- Upgrade Note: The above table only indicates most o f phone functions r ather than all of them. Please refer to the rel[...]

Simply IP P hone Customizi ng Your P hone - 1 1 - General Set tings Phone S tatus Y ou can check t he network status o f your phon e by k eypad , or ch eck th e phone status by W eb i nterface. T o operate via th e keypad, please r efer to the a bove “Network con figuration” . T o view the Ph one Statu s via W eb i nterfac e: Open the web brows[...]

Simply IP P hone Customizi ng Your P hone - 12 - System Admini strator for more detail s about the codecs. T o enable/d isable th e codecs: 1) Ch oose Accoun t->Codecs. 2) U se the navigation keys to h ighli ght the desired one in the Enable/Di sable Codecs list, and press the / to m ove to the other l ist. 3) Cl ick Confi rm button to save the [...]

Simply IP P hone Customizi ng Your P hone - 13 - Dial Plan A di al pl an estab lishes the expect ed nu mber a nd pattern of d igit s for a teleph one number . Thi s i nclu des count ry codes, acc ess codes, area cod es an d al l co mbi nations of digits di aled. For examp le i f you set the P refix as 0 and Replac e as 0086 (Chi nese country code),[...]

Simply IP P hone Customizi ng Your P hone - 14 - 2) Ent er the desi red “x/. ” 3) Press Add but ton to save the cha nges. 4) Y ou can also del ete a speci fic one from t he dial plan list by pressin g Del but ton. Note: “x” repres ents any one Ch aracter; “. ” represen ts string of characters. Block Out The specifi c phone num bers can [...]

Simply IP Phone Using the Basic Phone Functio n s - 15 - Making a call Call Devices 1) Pi ckup the ha ndset, and dial th e number you want to call , or 2) Press the Redial but ton to dial out the last n umber you have call ed, or 3) Press the DSS keys whi ch have been set as speed di al button. Then press the SEND b utton to di al out i f necessary[...]

Simply IP Phone Using the Basic Phone Functio n s - 16 - During an A cti ve Call Mute This function allows you to mut e the m icrophone of the act ive audi o devi ce duri ng a call; you can not be heard by the other p arty . Y ou can st ill hear all other pa rties while mute is enabl ed. T o mu te/resume the conversati on: Press the MUTE bu tton du[...]

Simply IP Phone Using the Basic Phone Functio n s - 17 - T o Bl in d T r ansfer via p hone operation : 1) A and B is on an conversat ion, A press TRAN Button to put B on h old, then A can di al the thi rd telephone num ber C and pr ess the TRA N Button to cal l out . 2) A fter C answe red it, B c an tal k to C. T o Att ended T ransfer via ph one op[...]

Simply IP Phone Using the Basic Phone Functio n s - 18 - T o retrieve the n ew voicemail via th e Phone interface: 1) Pi ck up the handset and dial the connecti ng code, for example: *97, then press # key to dial out . 2) Y our voice mai lbox is called a nd you a re abl e to l isten to your ne w and old voicemail s. Using the Advanced Pho ne Functi[...]

Simply IP P hone Trouble Shooting - 19 - Account Setti ng Please r efer t o the p revious part “Confi guration and Registration” for th e basic accoun t setting i nformati on. The followin g table li sts the instructi on of the fiel d about the advanced Account Setti ng. Field Name Descriptio n UDP Keep-alive Message Defines whether to acti ve [...]

Simply IP P hone Trouble Shooting - 20 - Choose Network ->Advanced t o d o the relatin g configuration . Y ou can consul t your system admi ni strator for more information . Maintenance T asks Administrator Mode The phone al lows two m odes to confi gure the p hone:  User Mode  Admi nistrator Mode Admi nistrator mod e grants unlimited acce[...]

Simply IP P hone Trouble Shooting - 21 - Reboot Y ou shoul d reboot the p hone wh en you are chall enged, e.g. after appl ying cha nges to the phone confi guration. T o reboot vi a W eb in terface: 1) Ch oose Upgrade->Ba sic. 2) Cl ick Reboot button. Note: Y ou can only reboot fr om W eb i nterface. Please do not power off du ring reboot, or it [...]

Simply IP P hone Trouble Shooting - 22 - 3) Pl ease do not p ower off during the updati ng. T o up date th e firmware au tomati cally via W eb interface: 1) Ch oose Upgrade->Ad vanced, c onfigu re th e relating settings: Custom Option, Custom Option T ype, URL, Account, Password, pecified AES K ey ， Per-phone AES K ey ， PNP confi g, check ne[...]

Simply IP P hone Trouble Shooting - 23 - Note: Y ou can ask your s ystem ad mini strator for the decrypt passw ord. System Log Export If t here are any errors happened in your phone, you can exp ort the system log and send to your system ad mini strator for di agnosis. T o export th e System Log: Choose Upgrade->Ad vanced, select Exp ort System [...]

Simply IP P hone Trouble Shooting - 24 -  DTMF Note: Quick access f eatures l i ke Intercom and Voicemail must first be configu red on your PBX in order to w ork on your ph one. See your syst em ad ministrator for mor e informati on. Speed Dial Y ou can con figure t he key as a sim plified speed di al key . This key functi on all ows you to acce[...]

Simply IP P hone Trouble Shooting - 25 - 1) Ch oose Phone->DSS Key , choose one of th e key you wa nt to ma ke the assign ment, there is a pu ll-down menu in th e T ype field, choos e Call Return from the li st. 2) Press Confirm bu tton to save the changes. Pick Up When you c onfigu re a Pick Up k ey , you speci fy th e extensi on that y ou want[...]

Simply IP P hone Trouble Shooting - 26 - 2) In th e “Expansi on” fil ed, enter the sp ecifi c number . 3) Press Confirm bu tton to save the changes. T one Set tings Y ou can defi ne the frequency an d tim e period of all the foll owing tones ：  Dial  Ring Back  Busy  Congesti on  Call W aiting  Dial Recall  Re cord  In[...]

Simply IP P hone Trouble Shooting - 27 - background noise f or voice c ommuni cations d uring periods of silence that o ccur duri ng the cours e of conversat ion. JITTER B UFFER It i s a shar ed d ata area wh ere voice p ackets can b e col lected, stored, and s ent to the voice processo r in evenly . Type T o choose the typ e of JITTER BUFFER, adap[...]

Simply IP P hone Trouble Shooting - 28 - 2) Inte rnal Ri nger T ext: T o set group n ame. For exampl e, family . 3) Inte rnal Ri nger File: T o choose a sp ecial ring tone for the gr oup. 4) Cl ick the Confi rm button to save the change s.[...]

Simply IP P hone Trouble Shooting - 29 - T r oub le Shoot ing I can not re gister to t he server ？ ？ ？ ？ 1) Ch eck the IP address. If you set your W AN port i n DHCP mode, pl ease make sure that your DHCP server is on. 2) Ch eck your gateway . 3) Ch eck your DNS se rver . 4) Ma ke sure your accoun t in formation i s the same as you have got[...]

Simply IP P hone Trouble Shooting - 30 - Make sure the firmware y ou choose is pro vided by yo u r service provider , or the device will probabl y crash after the upd ate. How to auto provisio n? Consult the auto provisi on server address with your ISP . The manual is onl y for referenc e; please take th e object as the standard . W e reserve the r[...]

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