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3D Connexion OL-12491-01 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation 3D Connexion OL-12491-01 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation 3D Connexion OL-12491-01 devrait contenir:
- informations sur les caractéristiques techniques du dispositif 3D Connexion OL-12491-01
- nom du fabricant et année de fabrication 3D Connexion OL-12491-01
- instructions d'utilisation, de réglage et d’entretien de l'équipement 3D Connexion OL-12491-01
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage 3D Connexion OL-12491-01 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles 3D Connexion OL-12491-01 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service 3D Connexion en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées 3D Connexion OL-12491-01, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif 3D Connexion OL-12491-01, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation 3D Connexion OL-12491-01. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Corporate Headquarters Cisco S ystem s, In c. 170 West Tasman Driv e San Jose, CA 9 5134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS ( 6387) Fax: 408 526-4100 Customer Order Number: DOC- OL-12491-01= Text Part Number: OL -12491-01 Cisco SCA BB SNMP Real T ime Monitoring User Guide Release 3.0.5 OL-12491-01[...]

  • Page 2

    THE SPECIFICATIONS AND INFORMATION REGARDING THE PRO DUCTS IN THIS MANUAL ARE SUBJ ECT TO CHANGE WI THOUT NOTICE. ALL S TATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELI EVED TO BE ACCURATE BUT ARE P RESENTED WITHOUT WARRANTY OF ANY KIN D, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONS IBILITY FOR THEIR APPLICATION OF ANY PRODUC[...]

  • Page 3

    Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 i Preface iii Document Revision History iii Audience iii Organization iii Related Documentation iv Conventions iv Obtaining Documentation v World Wide Web v Documentation CD-ROM v Ordering Documentation v Documentation Feedback vi Obtaining Technical Assistance vi Cisco.com vi Technical [...]

  • Page 4

    Content s Cisco SCA BB SNMP Real Time Monitoring User Guide ii OL-12491-01 Using the SCA BB Real-Time Monitoring Configuration Utility 2-3 Installing the RTMCMD Utility and the RTM Report Templates 2-4 Installing the Java Runtime Environment 2-4 The Real-Time Monitoring Configuration Utility 3-1 The rtmcmd Utility 3-2 rtmcmd Utility Examples 3-3 Th[...]

  • Page 5

    Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 iii This preface describes who should read the Cisco SCA BB SNMP Real-T ime Monitoring User Guide , how it is or ganized, a nd its document conventions. Document Revision History Cisco Service Center Release Part Number Publication Date Release 3.0.5 OL-12491-0 1 November, 2 006 D ESCRIP[...]

  • Page 6

    Preface Related Documentation Cisco SCA BB SNMP Real Time Monitoring User Guide iv OL-12491-01 Chapter 4 Troubleshooti ng (on page 4- 1 ) Presents error m essages and pos sible causes o f the error. Related Documentation The following publications are av ailable for the Cisco Service Control Application for Broadband: Cisco Service Contr ol Applica[...]

  • Page 7

    Preface Obtaining Documentation Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 v Obtaining Documentation The following sections provide sources for obtaining documentation from Cisco Systems. World W ide W eb Y ou can access the most current Cisco documentation on the W orld W ide W eb at the following sites: • http://www .cisco.co[...]

  • Page 8

    Preface Obtaining T echnical Assistance Cisco SCA BB SNMP Real Time Monitoring User Guide vi OL-12491-01 Documentation Feedback If you are reading Cisco product documentation on the W orld W ide W eb, you can submit technical comments electronically . Click Feedback in the toolbar and select Documentation . After you complete the form, click Submit[...]

  • Page 9

    Preface Obtaining T echnical Assistance Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 vii Cont acting T AC by Using the Cisco T AC Website If you have a priority level 3 (P3) or priority level 4 (P 4) problem, contact T AC by going to the T AC website http://www .cisco.com/tac . P3 and P4 level problems are defined as follows: • P[...]

  • Page 10

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  • Page 11

    Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 1-1 SNMP-based monitoring tools, such as MR TG , allow network administrators to monitor the activity and health of network devices in real time. Cisco SCA BB includes an SNMP-based real- time monitoring solution, which is implem en ted using MR TG and a Round Robin Database (RRDT ool). [...]

  • Page 12

    Chapter 1 Overview Components of SNMP R T M with MRTG and RRDT ool Cisco SCA BB SNMP Real Time Monitoring User Guide 1-2 OL-12491-01 Components of SNMP RTM with MRTG and RRDT ool Following are the components of an MR TG / RRDT o ol monitoring system: • MR TG is a script that collects SNMP data from monitored devices. It monitors SNMP network devi[...]

  • Page 13

    Chapter 1 Overview Pre-defined SCA BB Real-T ime Monitoring Reports Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 1-3 References Refer to the following links for R TM softwa re components documentation and download: • PyCron (for windows setups): http://www .kalab.com/fr eeware /pycr on/pycron.ht m • ActivePerl (for running MR T[...]

  • Page 14

    Chapter 1 Overview Pre-defined SCA BB Real-T ime Monitoring Reports Cisco SCA BB SNMP Real Time Monitoring User Guide 1-4 OL-12491-01 15 Subscriber Counte rs 16 RDR Counters 17 Downstream Bandwidt h per TX Que ue 18 Upstream B andwidth pe r TX Queue Reports Note the following general in formation regarding charts: • Each report is actually made o[...]

  • Page 15

    Chapter 1 Overview SCA BB Real-Time Monitoring Setup Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 1-5 The following diagram shows a report example. Figure 1-2: Sam p le G raph SCA BB Real-T ime Monitoring Setup An R TM setup requires the installation of the components described in Compone nts of SNMP RTM with MRTG and RRDT ool (on [...]

  • Page 16

    Chapter 1 Overview SCA BB Real-Time Monitoring Setup Cisco SCA BB SNMP Real Time Monitoring User Guide 1-6 OL-12491-01 The RTM Directory T o view a report, R TM users browse to a URL mapped to a designated directory on their web server . This designated directory is referred to as the RTM dir ectory . Users are required to create the R TM directory[...]

  • Page 17

    Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 2-1 This chapter contains the following sections: • Using MR TG and RRDT ool for Real-Time SNMP Monitoring 2-1 • W eb Server Configuration 2-2 • Using the SCA BB Real-T ime Monitoring Configuration Utility 2-3 • Installing the R TMCMD Utility and the R TM Report T emplates 2-4 Us[...]

  • Page 18

    Chapter 2 Getting S tarted Web Server Configuration Cisco SCA BB SNMP Real Time Monitoring User Guide 2-2 OL-12491-01 b) Select a report from the available reports listed on the left. The following figure is a screenshot taken after selecting an SCE device. This guide focuses on Step 5, creating the CFG and CGI files for MR TG and RRDT ool. The SCA[...]

  • Page 19

    Chapter 2 Getting S tarted Using the SCA BB Real-Time Monitoring Configuration Util ity Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 2-3 < Directory "< Apache instal lation dire ctory >/htdocs/ < rtm directory >"> Options Indexes Fo llowSymLink s ExecCGI AllowOverride Indexes Order allow,deny Allow from [...]

  • Page 20

    Chapter 2 Getting S tarted Installing the RTMCMD Utility and the R TM Report T emplate s Cisco SCA BB SNMP Real Time Monitoring User Guide 2-4 OL-12491-01 Step 5 Install these CFG and CGI files into your R TM setup (see Installing the CFG and CGI Files for Use by MRTG and RRD (on page 3-5 )). Installing the RTMCMD Utility and the RTM Report T empla[...]

  • Page 21

    Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 3-1 This chapter contains the following sections: • The rtmcmd Utility 3-2 • The User Configuration File 3-3 • User Configuration File Format 3-4 • Files and Directories 3-4 • Installing the CFG and CGI Files for Use by MR TG and RRDT ool The Real-T ime Monitoring Configuration[...]

  • Page 22

    Chapter 3 The Real-Time Monitoring Configuration Utility The rtmcmd Utility Cisco SCA BB SNMP Real Time Monitoring User Guide 3-2 OL-12491-01 The utility compiles the templates and the PQB file into the actual CFG and CGI files required by MR TG and RRDT ool, and stores the results in the specified target directory . The rtmcmd Utility The command-[...]

  • Page 23

    Chapter 3 The Real-Time Monitoring Configuration Utility The User Configuration File Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 3-3 The following table lists these additional rtmcmd operations. T able 3-2 r t mcmd Oper ations Operation Description --version Display RTM CMD ve rsion --help Display RTMCMD help rtmcmd Utility Exampl[...]

  • Page 24

    Chapter 3 The Real-Time Monitoring Configuration Utility User Configuration File F orma t Cisco SCA BB SNMP Real Time Monitoring User Guide 3-4 OL-12491-01 rtmcmd User Configuration File Example The following is an example rtmcmd user configuration file: #The absolute p ath to the RRD tool's exe cution file s folder #Use '' or &apo[...]

  • Page 25

    Chapter 3 The Real-Time Monitoring Configuration Utility Installing the CFG and CGI Files for Use by MRTG and RRDT ool Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 3-5 • rtm_dir—The R TM directory is where MR TG will create and update the RRDT ool archive files. It is recommended that the target directory provi ded to the rtmcm[...]

  • Page 26

    Chapter 3 The Real-Time Monitoring Configuration Utility Installing the CFG and CGI Files for Use by MRTG and RRDT ool Cisco SCA BB SNMP Real Time Monitoring User Guide 3-6 OL-12491-01 */5 * * * * < Fu ll path to the Perl bin d irectory >wper l.exe <Full path to the MRTG bin di rectory >mr tg <RTM directory> mrtg-cfg< SCE a[...]

  • Page 27

    Chapter 3 The Real-Time Monitoring Configuration Utility Installing the CFG and CGI Files for Use by MRTG and RRDT ool Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 3-7 Step 3 Update the report CGI files—Copy the updated CGI files from the SCE folder created in the rtmcmd tar get directory to the appropriate direct ory in the R TM[...]

  • Page 28

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  • Page 29

    Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 4-1 This chapter contains the following sections: • Error Message when V iewi ng a Report 4-1 • Reports Missing Data 4-3 Error Message when V iewing a Report Problem Apparent Error Message: viewing a re port returns with an error message Error opening <RRD archive name>.rrd: No[...]

  • Page 30

    Chapter 4 T roubleshooting Error Message when Viewing a Report Cisco SCA BB SNMP Real Time Monitoring User Guide 4-2 OL-12491-01 2. Cron did not invoke MR TG a) V erify Cron is configured correctly—Check the MR TG invocation command for the specific SCE platform is correct. b) If using PyCron, try running MR TG from PyCron GUI and verify it compl[...]

  • Page 31

    Chapter 4 T roubleshooting Reports Missing Data Cisco SCA BB SNMP Real Time Monitoring User Guide OL-12491-01 4-3 Reports Missing Data Problem Reports missing data. There is a sheer drop in reported traf fic. Cause and Solution Cron has stopped invoking MR TG 1. V erify the *.rrd files in the folder sce_<SCE IP> haven’t been modified during[...]