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Airlink X EV-DO manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Airlink X EV-DO. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Airlink X EV-DO ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Airlink X EV-DO décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Airlink X EV-DO devrait contenir:
- informations sur les caractéristiques techniques du dispositif Airlink X EV-DO
- nom du fabricant et année de fabrication Airlink X EV-DO
- instructions d'utilisation, de réglage et d’entretien de l'équipement Airlink X EV-DO
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Airlink X EV-DO ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Airlink X EV-DO et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Airlink en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Airlink X EV-DO, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Airlink X EV-DO, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Airlink X EV-DO. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Copyright © 1993-2007 AirLink Co mmunica tions, Inc. All rights reserved. Raven X EV -DO User Guide V ersion 2.34 - April 2007[...]

  • Page 2

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 ii Information in this document is subject to change withou t notice. ©Copyright AirLink Communications, Inc. , 1993-2007. All rights reserved. WARNING The antenna(s) used for t his transmitter must be in sta lled to provide a separ ation distance of at leas t 20 cm from all persons an[...]

  • Page 3

    Raven X E V -DO for V er izon - User Guide, version 2.34 iii Contents Introduction to Raven X EV -DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 EV -DO Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Establishing an Internet Connection . . . . . . . . .[...]

  • Page 4

    Raven X E V -DO for V er izon - User Guide, version 2.34 iv Contents TCP P A D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Hybrid Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 4 Public and P[...]

  • Page 5

    Raven X E V -DO for V er izon - User Guide, version 2.34 v Contents A T Command Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Information and S t atus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Misc (Miscel lane[...]

  • Page 6

    Raven X E V -DO for V er izon - User Guide, version 2.34 vi Contents LIMIT AT ION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 General Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Frequently Asked Q[...]

  • Page 7

    Ra ven X E V -DO for V erizon - User G uide, version 2.34 1 CHAPTER 1 Intr oduction to Raven X EV -DO FIGURE 1. Raven X front and back EV -DO Overview The Raven X's rugged form factor is ideal for industrial an d commercial appli cations that require real-time communications. The Raven X provides cellular data comm unications fo r a variet y o[...]

  • Page 8

    Ra ven X E V -DO for V erizon - User G uide, version 2.34 2 Introduction to Raven X EV -DO Establishing an Internet Connection The Raven X uses V erizon as an ISP (Internet Se rvice Provider) to connect you to the Intern et. S teps of a connection: In addition to the primary broadcast and receive antenna po rt (SMA, labeled Antenna), the Rave n X E[...]

  • Page 9

    Ra ven X E V -DO for V erizon - User G uide, version 2.34 3 Introduction to Raven X EV -DO Dynamic vs. S tatic IP Addresses As stated above, when your Rav e n X regi st ers on V erizon’ s network , it rece ives an IP address. There are two types of addresses on networks: dynamic and static. • Dynamic addresses are assigned on a “need to have?[...]

  • Page 10

    Ra ven X E V -DO for V erizon - User G uide, version 2.34 4 Introduction to Raven X EV -DO Common Uses for the Raven X The Raven X’ s rugged construction and cellular conn ection make it ideal fo r use in remote and/or industrial locations. FIGURE 3. Backup connection to the Internet FIGURE 4. Financial Point of Sale and Kiosk FIGURE 5. Automatio[...]

  • Page 11

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 5 CHAPTER 2 Activating the Raven X Y our Raven X needs specific parameters before it can operate on the EV -DO network. Quick Start Guide and Setup Wizard A quick and easy way to activate a nd configure your Raven X to connect to the cellular network is via the AirLink Setup Wizard for [...]

  • Page 12

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 6 Activating the Raven X FIGURE 1. Once it has been installed, to use the W izard, select St a r t , then All Programs , then AirLink Communications , and then select Setup Wizard . Setup Wizard Activating the Raven X using A T Commands If Automatic Ac tivation was successful , you do n[...]

  • Page 13

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 7 CHAPTER 3 Utilities for the Raven X AirLink offers a suite of utilities to o ptimize your Raven X ’ s p erformance, allowing you to remotely view status and make chan ges to the configuration as needed. This section of the Raven X User Guide cov ers basic informatio n about these ut[...]

  • Page 14

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 8 Utilities for the Raven X Wireless Ace W ireless Ace enables modems equipped with ALEOS to be monitored and configured locally or remotely . As long as your Raven X is onl ine and publicly accessible, su pport personnel can access your modem from anywhere at any time to see how it is [...]

  • Page 15

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 9 Utilities for the Raven X AceNet AceNet’ s remote connections use TCP/IP , UDP , or SMS. AceNet is a separate product which can be purcha sed from AirLi nk. Contact your AirLink repre - sentative for more information. FIGURE 3. AceNet FIGURE 4. AceNet Charting AceNet is a full featu[...]

  • Page 16

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 10 Utilities for the Raven X Modem Doctor Modem Doctor is a troubleshooti ng and di agnostics utility . This utility will allow you to get a log file of the Raven X activity w hich you can then send to AirL ink support, erase the current configu - ration comp letely , and temporar ily s[...]

  • Page 17

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 11 CHAPTER 4 IP Manager and DNS If you have a fleet of AirLink modems or even if you only have one, it can be difficult to keep track of the current IP addresses, esp ecially if the addresses aren’t st atic but change every time the modems connect to V eri zon. If you need to co nnect[...]

  • Page 18

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 12 IP Manager and DNS Fully Qualified Domain Name A domain name is a name of a server or device on the Internet which is associated with an IP address. Similar to how the street address of y our house is one way to contact you and your phon e number is another, both the IP address and t[...]

  • Page 19

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 13 IP Manager and DNS Dynamic Names When an IP address is no t expected to change, th e DNS server can indicate to all queries that the address can be cached and not look ed up for a long period of ti me. Dynamic DNS servers, con - versely , have a short caching peri od for the domain i[...]

  • Page 20

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 14 IP Manager and DNS *MODEMNAME: The name you wa nt fo r the m odem. *DOMAI N: The domain nam e to be used by the modem . *IPMANAGER1 and *IPMA NAGER2: The IP address or domain name of the dynamic DNS server which is running IP Manager . *IPMGRUPDA TE1 and *IPMGRUPDA TE2: How often, in[...]

  • Page 21

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 15 IP Manager and DNS DNS: Using Names Instead of IP addresses The Raven X has the ability to query DNS servers in order to translat e do main names into IP addresses. This allows you to use domain names in place of IP addresses for most of the configu - ration options requiring IP addr[...]

  • Page 22

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 16 IP Manager and DNS PPP-Peer Note: If you will be using your Raven X to communicate with anot her AirLink modem and both are using IP Manager to translate dynamic IP addresses to domain names, it is recommended that yo u set *DNSUSER to the IP address for IP Manager . IP Manager ’ s[...]

  • Page 23

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 17 CHAPTER 5 Data Communication and Host Modes The Raven X plays the part of a HOST when a co mputer or another device is connected to its serial or Ethern et port. The Raven X can also route data to/from the connected device to the cellu - lar network. Note: The Raven X moves data from[...]

  • Page 24

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 18 Data Communication and Host Modes AT M o d e Using a terminal connection, A T commands are used to configur e the modem , command it t o do something, or query a setting. For a full li sting of the A T commands, refer to page 47. Wi reless Ace is a graphical user interface for most A[...]

  • Page 25

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 19 Data Communication and Host Modes If Q=1 (Quiet On), n o result codes are ou tput whatsoever , so there is no response generated by a (non query) command. If Q=0 (Quiet Off), result codes are output. The format of this output is then affected by the V erbose setting. If Quiet mode is[...]

  • Page 26

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 20 Data Communication and Host Modes Some internal hardware req uires upwards of 20 seconds before A T commands can be entered, so be patient if there seems to be no response to A T commands. PassThru Mode allows only specific A T commands . Some ALEOS commands will be unavailable when [...]

  • Page 27

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 21 Data Communication and Host Modes FIGURE 5. Wireless Ace: T elnet Configuration PPP Mode In PPP mode, the Raven X acts as a PPP server , p rov idi ng an IP address, and DNS servers (if available) to the Host. PPP mode is entered from the A T mode by using any of the following com - m[...]

  • Page 28

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 22 Data Communication and Host Modes Slip Mode SLIP mode is entered be using the " AT A S L I P " command. As in PPP M ode, the IP address that the host assumes is af fected by the setting of *HOSTPRIVMODE . SLIP does not negotiate the IP with the host, so before maki ng a S[...]

  • Page 29

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 23 Data Communication and Host Modes When idle, after the time-out has occurred, th e modem is in A T com mand mode on the serial port, and any valid A T command may be entered during this ti me. Note: It is best to ensure the idle time-outs for TCP and UDP are never 0 if you're go[...]

  • Page 30

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 24 Data Communication and Host Modes TCP P AD When the Raven X is in a TCP session, all char acters received on the serial port are assembled into TCP packets and sent to the mode's remote IP address/port, and an y pa ckets received from the remote end of the TCP connection are di [...]

  • Page 31

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 25 Data Communication and Host Modes Public and Private Mode By default, the Raven X is in Public Mode and will pass the IP address assigned by the V erizon network to the devices connected to its ports. If you need mo re control over which gateway address, device address, and netmask t[...]

  • Page 32

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 26 Data Communication and Host Modes DHCP and Routing DHCP is built on a client-server model. The client broadcasts on the local physi cal subnet to find available DHCP servers (generally only one active per network). The server , when a request is received, reserves an IP address for t[...]

  • Page 33

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 27 Data Communication and Host Modes Keepalive Keepalive is used to test the Raven X’ s connection by pinging an IP address after a specified period of inactivity . Keepalive is only recom mended for users who have a remote termi nated modem that infrequently communicates to the netwo[...]

  • Page 34

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 28 Data Communication and Host Modes Data usage using Keepalive Keepalive is an optional feature. If you frequently pass data with your m odem, you most likel y do not need to have Keepalive enabled. When usi ng Keepalive, be a ware th at a ping moves approxi - mately 66 bytes of data o[...]

  • Page 35

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 29 CHAPTER 6 Modbus/BSAP Configuration The Raven X supports Modbus ASCII, Modbus R TU, BSAP , and can also emulate other pro tocols like DF1 or others using its Modbus V ariable feature. Modbus Overview The Modbus Protocol, developed by Modicon in 19 79, provides for client-server (al s[...]

  • Page 36

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 30 Modbus/BSAP Configuration Supervisory Control and Data Acquisition (SCADA) Supervisory Control and Data Acquisition (SCADA ) describes solutions across a large variety of industries and is used in industrial and engi neeri ng applications to monitor and control distrib uted systems f[...]

  • Page 37

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 31 Modbus/BSAP Configuration FIGURE 1. Automation and T elemetry Configuring the Raven X Y ou can use either W ireless Ace, direct serial co mmunication, or T el net to configure your modem using A T commands (page 47). Configuring the Raven X at the Polling Host for Modbus on UDP This [...]

  • Page 38

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 32 Modbus/BSAP Configuration FIGURE 3. Wireless Ace: Device Port The default start-up mode will need to be set. In Wireless Ace, select UD P in the side menu. Select the appropriate MD mode from the drop down menu. FIGURE 4. Wireless Ace: MD Configuration • MD13 : Modbus ASCII • MD2[...]

  • Page 39

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 33 Modbus/BSAP Configuration FIGURE 5. Wireless Ace: Addr List Addresses can be entered in decimal or hex. W ireless Ace will translate hex entries into decimal. The number before the “ = ” is ID, the number after is the IP ad dress. There can be a total of 100 remote ID/Local addre[...]

  • Page 40

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 34 Modbus/BSAP Configuration W ith names instead of IP addresses fo r the Ad dress List, the host modem will query the DN S server for the current IP address assigned to th e specific name of a remote modem to send a mes - sage corresponding to the ID. When you use names instead of IP a[...]

  • Page 41

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 35 Modbus/BSAP Configuration FIGURE 8. Wireless Ace: UDP Power -up Mode If the Host modem has a static IP address, enter it in the Destination A ddress for S53 . In W ireless Ace, select Misc in the side menu. FIGURE 9. Wireless Ace: Destination IP Dynamic IPs If you do not have static [...]

  • Page 42

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 36 Modbus/BSAP Configuration Other parameters may need to be changed, but this is dependent on the R TU type be ing used. As a minimum, this typically involves sett ing the proper serial settings to ma tch your R TU. FIGURE 10. Raven mounted in an en closure with an R TU 5. Mount the mo[...]

  • Page 43

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 37 Modbus/BSAP Configuration FIGURE 1 1. Power Connections FIGURE 12. RTU to Raven setup[...]

  • Page 44

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 38 CHAPTER 7 Har dwar e Installation Y our AirLink Raven X should be mou nted in a position that allows easy access for the cables so they are not bent o r constricted. The LED s on the front pan el should be visible for ease of opera - tional verification. Y ou should ensure that there[...]

  • Page 45

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 39 Hardwar e Installation Y our Raven X can be used wit h either DC (av aila ble in most aut omobiles) or 110 AC (standard US wall power) with the appropriate power adapter (availabl e from AirLink ). The power cable positive lead shou ld be connected to the battery or power source posi[...]

  • Page 46

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 40 Hardwar e Installation FIGURE 2. Raven X indicator lights Network - Indicates a successful connection to the cel lular network with an IP address given and a channel acquired. Signal - Light shows the strength of the si gnal and may be nearly solid (strong signal) or flashing (weaker[...]

  • Page 47

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 41 Hardwar e Installation FIGURE 3. Wireless Ace: *POWERI N and *BOARDTEMP[...]

  • Page 48

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 42 APPENDIX A Modem Placement When decided on a location to in stall y our Raven X, make sure the modem will be away from direct exposure to the elements (sun, rain, etc. ). Excess cables can b e bundled and tied with twist- ties or other appropriate binders, b ut the less the cable is [...]

  • Page 49

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 43 Modem Placement Installing a Raven with an RTU The Raven can be installed in the same enclosure with an R TU and share the power supply . The power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connec[...]

  • Page 50

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 44 Modem Placement FIGURE 4. Raven mounted in an enclosure with R TU[...]

  • Page 51

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 45 APPENDIX B Specifications for the Raven X EV -DO Physical Characteristics: • W eight: 0.7 lbs • Size: height 1.4 " (36mm), length 2.5 " (65mm) x width 4.6" (1 17m m) width with m ounting tabs 5.75” (146 mm) Data Services & RF Features • Full duplex transcei[...]

  • Page 52

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 46 Specifications for the Raven X EV -DO Environmental: • Certifications: Class 1 Div 2, parts A, B, C, & D Power Management: • Low power consumption • Dormant connection (idle for 10-20 seconds): 104 mA at 12 VDC • Input V oltage: 9 VDC to 28 VDC • Input Current: 20 mA to[...]

  • Page 53

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 47 APPENDIX C A T Commands Using Wireless Ace W ith Wireless Ace, you only need to find the command listed and then enter th e new value in the space provided. For those commands which have speci fic parameters, the choices will be in a drop down menu. FIGURE 1. Wireless Ace: Entering n[...]

  • Page 54

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 48 A T Commands FIGURE 3. Wireless Ace: Save / Load a T emplate FIGURE 4. AceNet: Load a T emplate[...]

  • Page 55

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 49 A T Commands Using T elnet T erminal Emulation It is possible to communicate with the Raven X across a TCP/IP network. T elnet provides a terminal style connection to the Raven X. Most installations of Microsoft Windows come wi th a version of HyperT erminal ( u sed here for specific[...]

  • Page 56

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 50 A T Commands 4. Ty p e AT and press Enter . Y ou should get a reply of “OK” or “0”. 5. T o see what you are typing as you type it, you will need to turn on the echo and verb ose mode. Ty p e A TE1V1 and press Enter . If you get a reply of “OK”, then you entered the co mma[...]

  • Page 57

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 51 A T Commands FIGURE 10. HyperT erminal: Comport Settings 4. Ty p e AT and press Enter . Y ou should get a reply of “OK” or “0”. . 5. T o see what you are typing as you type it, you will need to turn on the echo and verb ose mode. Ty p e A TE1V1 and press Enter . If you get a [...]

  • Page 58

    Raven X E V -DO for V er izon - User Guide, version 2.34 52 A T Commands A T Command Listing Symbols $QCMIP . . . . . . . . . . 91 &C . . . . . . . . . . . . . 63 &D . . . . . . . . . . . . . 64 &S . . . . . . . . . . . . . 64 &V . . . . . . . . . . . . . 56 &W . . . . . . . . . . . . . 64 *AUTOPRL . . . . . . . . 54 *CSX1 . . .[...]

  • Page 59

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 53 A T Commands: Information and Status Most of the commands in the “Info” and “S tatus” groups as well as other group s hav e read-only parameters. They only provide information and cannot be changed using W ireless Ace (some can be changed using A T Commands with a terminal ap[...]

  • Page 60

    Raven X E V -DO for V er izon - User Guide, version 2.34 54 A T Commands: Information and Status I[ n ] *DEVICEID? FIGURE 2. S tatus G roup n= 0 Product name (for example, Raven X Raven-E) . n= 1 The Raven X’ s firmware (ALEOS) ve rsion, hardware ID, and copyright. n= 2 The internal hardware's firmware version and releva nt hardware ID. n= 3[...]

  • Page 61

    Raven X E V -DO for V er izon - User Guide, version 2.34 55 A T Commands: Information and Status *ETHMAC? *HOSTMODE? *NETOP? *NETPHONE? *NETRSSI? *NETSERV? *NETSTATE? Ethernet Mac Address. The current host mode (A T , PPP , UDP , etc.). If the Raven X is not in A T mode, telnet into the modem to execute this command. *NETCHAN ? The current active E[...]

  • Page 62

    Raven X E V -DO for V er izon - User Guide, version 2.34 56 A T Commands: Information and Status &V +ECIO? +PRL? • Data Connection Failed The Raven X failed to connect, and it is now waiting a set time interval before it attem pts to reconnect. V erify settings to activate the Raven X. • Network Negotiation Fail Network connection negotiati[...]

  • Page 63

    Raven X E V -DO for V er izon - User Guide, version 2.34 57 A T Commands: Information and Status • Bad Password Count Counter of the number of bad password attempts. • IP Reject Count or Log Rejected IP Data. • V ersions of ALEOS, internal hardwar e, boot, and MSCI V ersions of internally configured hardware an d software.[...]

  • Page 64

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 58 A T Commands: Misc (Miscellaneous) This group includes configuration commands which are not specific to oth er gro ups. OPRG= n S53= [method][d.d.d.d][/ ppppp] Misc (Miscellaneous) The commands displayed in W ireless Ace and th e results of those commands depends on the model of the [...]

  • Page 65

    Raven X E V -DO for V er izon - User Guide, version 2.34 59 A T Commands: Misc (Miscellaneous) *DPORT= n *HOSTPA P= n *NETALLOWZEROIP= n *NETPW= pw *NETPHONE? *NETUID= uid Examples: A TS53=T192.168.1 00.23/12345 A TS53=foo.earlink.com T elnet to the specified IP at port 12345. A TS53=192.168.1 00.23/12345 Query the specified IP at port 12345. A TS5[...]

  • Page 66

    Raven X E V -DO for V er izon - User Guide, version 2.34 60 A T Commands: Misc (Miscellaneous) *PRLDIAL= n *STATICIP= d.d.d.d *STATUSCHK= n uid =user id (up to 64 bytes) Update the PRL by contacting V erizon. n= 0 : Disabled n= 1 : Update PRL. Set the static IP required to be received from the network. If the modem does not get this IP address from[...]

  • Page 67

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 61 A T Commands: Serial This group includes commands specific to the serial port. +++ Serial FIGURE 1. Common : Serial Note: This command is not proceede d by A T nor does it require a carriage return (enter). There must be an idle time (set by S50 ) on the serial port befo re and after[...]

  • Page 68

    Raven X E V -DO for V er izon - User Guide, version 2.34 62 A T Commands: Serial A/ A D [method][d.d.d.d][/ppppp] or D [method][@name][/ppppp] E n H n Note: This command is not proceed ed by A T . Re-execute last command. Cannot be configur ed in W ir eless Ace. Manually answer an incoming connection. Cannot be configur ed in W ir eless Ace. Dial a[...]

  • Page 69

    Raven X E V -DO for V er izon - User Guide, version 2.34 63 A T Commands: Serial Q n S23= [speed],[databits][parity][stop bi ts] V n X n Z &C n The A T quiet-mode setting. If quiet mode is set , th ere wil l be no responses to A T commands except for data queried. n= 0 : Off (Default) n= 1 : Quiet-mode on Serial line parameters. The settings ta[...]

  • Page 70

    Raven X E V -DO for V er izon - User Guide, version 2.34 64 A T Commands: Serial &D n &S n &W *PPPNOCARRIER= n n= 0 : Always assert DCD. n= 1 : Assert DCD when in a data mode (UDP , TCP , PPP , or SLIP) (Defaul t). n= 2 : Assert DCD when the modem has network coverage. Set DTR mod e . n= 0 : Ignore DTR, same effect as HW DTR always asse[...]

  • Page 71

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 65 A T Commands: TCP This group includes commands specific to TCP communications. FIGURE 1. Common : TCP S0= n S7= n S60= n TCP This register determines how the Raven X responds to an incoming TCP connection request. The Raven X remains in A T Command mode until a connection request is [...]

  • Page 72

    Raven X E V -DO for V er izon - User Guide, version 2.34 66 A T Commands: TCP S221= n TCPS= n TCPT= n *ENQ= n Connect Delay: n= 0 - 255 Number of seconds to delay the “CONNECT' response upon establishi ng a TCP connection . OR Number of tenths of seconds to delay before outputting ENQ on the serial port after the CO N - NECT when the ENQ fea[...]

  • Page 73

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 67 A T Commands: UDP This group includes commands specific to UDP communications. FIGURE 1. Common : UDP AIP= n HOR= n MD hh UDP Allow IP address. n= 0 Allow only the IP address specified in S53 to connect when UDP auto answer is enabled ( S82=2 ). n= 1 Allow any in coming IP address to[...]

  • Page 74

    Raven X E V -DO for V er izon - User Guide, version 2.34 68 A T Commands: UDP S82= n S83= n *DU= n *UALL= n hh = 01 : SLIP mode hh = 02 : PPP mode hh = 03 : UDP mode hh = 04 : TCP mode hh = 07 : PassThr u mode hh = 0F : PinPoint MDT hh = 13 : Modbus ASCII hh = 23 : Modbus R TU (Binary) hh = 33 : BSAP hh = 63 : V ariable Modbus hh = 73 : Reliable UD[...]

  • Page 75

    Raven X E V -DO for V er izon - User Guide, version 2.34 69 A T Commands: UDP *UDPLAST= n *USD= n If enabled, sets S53 to the last accepted IP address through UDP auto answer . This can be used in conjunction with MD3 so that when there is no UD P sessio n, new ethernet host data will cause a connection to be restored to the last IP accepted throug[...]

  • Page 76

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 70 A T Commands: DNS This group includes commands specific to the modem bein g able to use domain names instead of IP addresses for other configuration options. FIGURE 1. Common : DNS *DNS n *DNSUPDATE= n *DNSUSER= d.d.d.d DNS Queries the DNS addresses. V erizon provides th e DNS addres[...]

  • Page 77

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 71 A T Commands: Dynamic IP This group includes commands specific to dyna mic DNS. Dynamic DNS allows the Raven X to use a dynamic IP (can change each time you conn ect) account but still allo w you to use a fully qualified domain name to contact the Raven X using IP Manager (p age 1 1)[...]

  • Page 78

    Raven X E V -DO for V er izon - User Guide, version 2.34 72 A T Commands: Dynamic IP *IPMGRKEY n = [key] *IPMGRUPDATE n = m *MODEMNAME = [name] Sets the 128-bit key to use to authenticate the IP update notifications. If the key's value is all zeros, a default key will be used. If all the bytes in the key are set to FF , then no key will be use[...]

  • Page 79

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 73 A T Commands: PPP/Ethernet This group includes commands speci fic to PPP or Ethernet connec tions between the Raven X and a connected device. *HOSTAU TH= n *HOSTNETMASK= n.n.n.n *HOSTPEERIP= d.d.d.d *HOSTPRIVIP = d.d.d.d PPP/Ethernet FIGURE 1. Common : PPP/Ethernet Host Authenticatio[...]

  • Page 80

    Raven X E V -DO for V er izon - User Guide, version 2.34 74 A T Commands: PPP/Ethernet *HOSTPRIVMODE= n *HOSTPW= string *HOSTUI D= string d.d.d.d =IP Address Set or query whether a private or public (network ) IP is to be used when th e Host initiates a EV -DO connection to the mode m. n= 0 : Public (network) IP Mode: When the Host initiates a PPP [...]

  • Page 81

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 75 A T Commands: PassThru PassThru Mode is used to communicate dir ectly to the Raven X’ s internal hardware. FIGURE 1. Common : PassThru *CSX1= n *PTINIT= string *PTREFRESH = n *RESETPERIOD= n PassThru Caution: While the modem is in PassThru mode, ALEOS is disabled. If you ne ed to c[...]

  • Page 82

    Raven X E V -DO for V er izon - User Guide, version 2.34 76 A T Commands: PassThru APASSTHRU Caution: This mode is not available through the remo te A T telnet server . Y ou will need to connect to the Raven X with it connected directly to your computer . Sets the modem operation to pass through mode. This mode will pass a ny characters received o[...]

  • Page 83

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 77 A T Commands: SMTP (including SMS) This group includes commands specific to messaging. FIGURE 1. Common : SMTP SMTP (including SMS) SMS (Short Message Service) is a way to send messages via V erizon’ s cellu lar net work. Caution: Y our account with V erizon may not support message[...]

  • Page 84

    Raven X E V -DO for V er izon - User Guide, version 2.34 78 A T Commands: SMTP (including SMS) *SMTPSTATU S? Maximum: 40 characters. Note: Not required to use SMTP sett ings but may be required by Ve r i z o n . Messaging related A T Commands no t A vailable through W ire less Ace *NETSMS2EMAIL= n Specify the SMS/E-mail server number . This mayb e [...]

  • Page 85

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 79 A T Commands: Other The commands in this group are not sp ecific to the other group categories. FIGURE 1. Common : Other DAE= n *DATZ= n Other The commands displayed in W ireless Ace and th e results of those commands depends on the model of the modem. Disable A T Escape Sequence det[...]

  • Page 86

    Raven X E V -DO for V er izon - User Guide, version 2.34 80 A T Commands: Other *IPPING= n *IPPINGADDR= [d.d.d.d][name] *MSCIUPDAD DR= name[/port] *MSCIUPDPER IOD= n *NETWDOG= n *SNMPCOMMUNITY= n *SNMPPORT= n Set the period to ping (if no valid packets have bee n received) a specified address (*IPPIN - GADDR) to keep the mo dem alive (online). n= 1[...]

  • Page 87

    Raven X E V -DO for V er izon - User Guide, version 2.34 81 A T Commands: Other *SNMPSECLVL= n *SNMPTRAPDEST= host/[port] *SNTP= n *SNTPADDR= [d.d.d.d][name] *TELNETTIMEOUT= n *TPORT= n Selects the s ecurity level requirements for SNMP communications as follows: n= 0 : No security required. SNMPv2c and SNMPv3 communications are allowed. n= 1 : Auth[...]

  • Page 88

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 82 A T Commands: Friends Friends Mode can limit access to the Raven X from V erizon’ s network and the Internet. Friends Mode is a basic firewall. FIGURE 1. Common : Friend s FM= n Fn= [d.d.d.d] Friends Note: Friends mode does not block any traffic from the cellular network, w anted o[...]

  • Page 89

    Raven X E V -DO for V er izon - User Guide, version 2.34 83 A T Commands: Friends 255 = allow any number 0-255 Example: 166.129.2.255 allows access by al l IPs in the range 166.129.2.0-166.129.2.255. AT F ? will return a list of all th e cu rrent F n settings.[...]

  • Page 90

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 84 A T Commands: Logging This group includes commands sp ecific to the internal log. *DBGCOMMLVL= n *DBGDHCPLVL= n *DBGETHLVL= n *DBGIPLVL= n Logging Caution: Logging is intended for diagnostic purposes only . Extensive use of log - ging features can cause degraded modem performance . T[...]

  • Page 91

    Raven X E V -DO for V er izon - User Guide, version 2.34 85 A T Commands: Logging *DBGPPPLVL= n n= 1 : Log errors (i.e. invalid/c orrupt packets, etc.). n= 2 : Log the header of all received pac k et s. Not e tha t this can quickly exhaus t available spac e for the event log. n= 3 : Log the header of all received a nd sent packe ts. Note tha t this[...]

  • Page 92

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 86 A T Commands: T elemetry and Addr List (Addr ess List) Modbus, commonly used with telemetry dev ices, allo ws a connection via se rial port to the modem (page 29). T elemetry and Addr List commands are only used when the modem is in one of the Modbus start-up modes. FIGURE 1. Te l e [...]

  • Page 93

    Raven X E V -DO for V er izon - User Guide, version 2.34 87 A T Commands: T elemetry and Addr List (Addr ess List) FIGURE 3. Addr List IPL= n MLIST id = d.d.d.d MLISTX hexid = d.d.d.d MVLEN= n IP List Dial This allows access the Modbus IP list using the first two digits of the dial string. Example: A TDT1234567 would go to ID "12" on the [...]

  • Page 94

    Raven X E V -DO for V er izon - User Guide, version 2.34 88 A T Commands: T elemetry and Addr List (Addr ess List) MVMSK= hh MVOFF= n MVOPT= n MVTYP= n RKEY= n n= 1 This parameter is used to define the length of the R TU ID in Modbus-l ike proto col data packets. n= 2 This parameter is used when the when the MD is set to hex 63. Modbus V ariant ID [...]

  • Page 95

    Raven X E V -DO for V er izon - User Guide, version 2.34 89 A T Commands: T elemetry and Addr List (Addr ess List) Commands in other groups associtated with T elemetry MD n This command can be found in the UDP group. Set to the appropriate start up mode for your telemetry configuration. FIGURE 4. MD menu S53= [ method ][ d.d.d.d ][/ ppppp ] and *DP[...]

  • Page 96

    Raven X E V -DO for V er izon - User Guide, version 2.34 90 A T Commands: T elemetry and Addr List (Addr ess List) Destination Address For the remote Ravens, set the destinati on addres s to t he IP address or domain nam e (if you are using IP Manager with a d ynamic IP) of the host Raven. Destination Port and * DPORT The destination port ( S53 ) f[...]

  • Page 97

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 91 A T Commands: CDMA/EV -DO +CTA= n $QCMIP= n ~NAMLCK= nn nnnn CDMA/EV -DO This group includes commands specific to CDMA/1 x and EV -DO. FIGURE 1. CDMA/EV -DO Inactivity timer, in seconds. n= seconds (maximum 20 seconds) n= 0 : Allows the V erizon network to determine the inactivy time[...]

  • Page 98

    Raven X E V -DO for V er izon - User Guide, version 2.34 92 A T Commands: CDMA/EV -DO *EVDODIVERSITY= n *PROVISION = [MSL],[MDN/MIN],[SID],[NID] *PROVISION 2= [MSL],[MDN],[MIN],[SID],[NID] Caution: The modem permits 9 9 failures of this comm and during its lifetime. A fter that, the modem becomes permanently disabled. EV -DO Diversity allows two an[...]

  • Page 99

    Raven X E V -DO for V er izon - User Guide, version 2.34 93 A T Commands: CDMA/EV -DO nam = 0 num =phone number min =second number sid = 0 or the system ID nid = 63355 or the network ID Following writing the values, the modem m ust be reset. Note: If ~NAMLCK has not been successfully executed, the modem returns ERROR.[...]

  • Page 100

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 94 APPENDIX D Simple Network Management Pr otocol (SNMP) The Raven X can be configured as an SNMP agent and supports SNMPv2c and SNMPv3. SNMP Overview The Simple Network Management Protocol (SN MP) was designed to al low remote management and monitoring of a variety of devices from a ce[...]

  • Page 101

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 95 Simple Network Management Protocol (SNMP) There are only three commands to set for SNMP in the Raven X: the listening port, the secu rit y level, and the trap destination. Listening Port *SNMPPOR T sets the port for the SNMP agent to li st en on. If set to zero, defau lt, SNM P is di[...]

  • Page 102

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 96 Simple Network Management Protocol (SNMP) FIGURE 3. Wireless Ace: Changing the Rave n X P assword - Menu Op tion The current password will be pre-entered. As you type the new password and confirm it, the char - acters you type will be obscured by “x”. For the password, you can us[...]

  • Page 103

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 97 Simple Network Management Protocol (SNMP) IMPOR TS ObjectName FROM SNMPv2-SMI MODULE-COMPLIANCE FROM SNMPv2-CONF; org OBJECT IDENTIFIER ::= { iso 3 } dod OBJECT IDENTIFIER ::= { org 6 } internet OBJECT IDENTIFIER ::= { dod 1 } private OBJECT IDENTIFIER ::= { internet 4 } enterprises [...]

  • Page 104

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 98 Simple Network Management Protocol (SNMP) modemT ype OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A T US current ::= { general 4 } aleosSWV er OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A T US current ::= { general 5 } aleosHWV er OBJECT -TYPE SYNT AX Di[...]

  • Page 105

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 99 Simple Network Management Protocol (SNMP) otaProgrammingEna ble OBJECT -TYPE SYNT AX INTEGER { disabled(0), enabled(1) } MAX-ACCESS read-only ST A TUS current ::= { common 2 } devicePort OBJECT -TYPE SYNT AX INTEGER(0..65535) MAX-ACCESS read-only ST A TUS current ::= { common 3 } net[...]

  • Page 106

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 100 Simple Network Management Protocol (SNMP) SYNT AX DisplayString MAX-ACCESS read-only ST A TUS current ::= { common 7 } destinationPor t OBJECT -TYPE SYNT AX INTEGER(0..65535) MAX-ACCESS read-only ST A TUS current ::= { common 8 } serialPortSetti ngs OBJECT -TYPE SYNT AX DisplayStrin[...]

  • Page 107

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 101 Simple Network Management Protocol (SNMP) ST A TUS current ::= { status 2 } netChannel OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS current ::= { status 3 } rssi OBJECT -TYPE SYNT AX INTEGER(-125..-50) MAX-ACCESS read-only ST A T US current ::= { status 4 } serialSent [...]

  • Page 108

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 102 Simple Network Management Protocol (SNMP) ST A TUS current ::= { status 8 } fixObtained OBJECT -TYPE SYNT AX INTEGER { no(0), yes(1) } MAX-ACCESS read-only ST A TUS current ::= { gps 1 } satelliteCount OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A T US current ::= { gps 2 }[...]

  • Page 109

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 103 APPENDIX E PPPoE: Point to Point Pr otocol over Ether net PPPoE (Point-to-Point Protocol over Et hern et) allows a point-to-point connection wh ile using Ethernet. Just like the dial up protocol on whic h it is based, PPPoE uses traditional usernam e and password authentication to e[...]

  • Page 110

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 104 PPPoE: Point to Point Protocol over Ethernet FIGURE 1. Wireless Ace: Connect b. When W ireless Ace has connected to your Raven X, from the groups on the left, select PPP/ Ethernet under Common . FIGURE 2. Wireless Ace: PPP/Ethernet a. Change *HOST AUTH to 2 . b. Enter a username for[...]

  • Page 111

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 105 PPPoE: Point to Point Protocol over Ethernet PPPoE connections can use a Service Name to di fferentiate PPPoE devices. Y ou can use Wi reless Ace to give your Raven X a name. a. In W ireless Ace, select Dynamic IP from the groups on the left. b. Enter a name for *MODEMNAME , such as[...]

  • Page 112

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 106 PPPoE: Point to Point Protocol over Ethernet FIGURE 6. Show All Connections b. Select Create a New Connection under Network T ask s in the menu area on the left. Select Next to start installing and conf iguring the PPPoE conn ect ion. FIGURE 7. Network Connections[...]

  • Page 113

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 107 PPPoE: Point to Point Protocol over Ethernet FIGURE 8. New Connection c. Select Connect to the Internet and then select Next . FIGURE 9. Connection T ype d. Select Set up my connection manually and then select Next . FIGURE 10. Preparing the Internet Connection e. Select Connect usi[...]

  • Page 114

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 108 PPPoE: Point to Point Protocol over Ethernet FIGURE 1 1. Internet Connection f. T ype in a name for the connection, such as AirLink PPPoE Connection . Select Next . PPPoE FIGURE 12. Connection Name Optional: If you have multiple users config ured fo r your computer , you may be prom[...]

  • Page 115

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 109 PPPoE: Point to Point Protocol over Ethernet h. If you want to add a shortcut for this connection to your desktop , check Add a shortcut... Select Finish to exit the Network Connection W izard . FIGURE 14. Finish After you complete the N ew Connection Wi zard, there are a few more t[...]

  • Page 116

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 110 PPPoE: Point to Point Protocol over Ethernet FIGURE 15. Connect a. When the Connect window opens, select Properties . Optional: On the General tab, if you gave the modem a name with *M ODEMNAME above, you can type in that name as the Service Name . FIGURE 16. Connection Properties b[...]

  • Page 117

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 111 PPPoE: Point to Point Protocol over Ethernet Optional: Y ou may want to check the Options tab and change the sett ings for applications you might be using. The default options are g enerally applicable for m ost uses. c. Unless specifically directed to do so by Sup port or your net [...]

  • Page 118

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 112 PPPoE: Point to Point Protocol over Ethernet Configuring your router fo r PPPoE with the Raven X If your network router has PPPoE discovery , the Raven X will be discovered on the intranet through PPPoE discovery process, which uses broa dcast Ethernet packets. Once found, the Raven[...]

  • Page 119

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 113 APPENDIX F Windows Dial-up Networking (DUN) Dial-up Networking (DUN) allo ws a computer or other device to use the serial port on y our Raven X to connect to the Internet or private network using PPP just like an analog mo dem using a stan - dard phone line. Microsoft W indows XP is[...]

  • Page 120

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 114 Windows Dial-up Networking (DUN) FIGURE 1. Phone and Modem Options b.In the Phone And Modem Option s dialog box. Select the Modems tab. Select Add . FIGURE 2. Modems FIGURE 3. Install New Modem c. Check Don’t detect my modem; I will select it from a list and select Next . d. Selec[...]

  • Page 121

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 115 Windows Dial-up Networking (DUN) FIGURE 4. Modem Driver e. Check Selected Ports , select the COM port the modem is connected to (commonly COM1), and select Next . FIGURE 5. Modem Port f. Once the modem driver is installed, select Fin ish . FIGURE 6. Finish a. When you return to the [...]

  • Page 122

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 116 Windows Dial-up Networking (DUN) FIGURE 7. Modems b. Select the Modem tab. Maximum Port Speed should be set to 1 15200 (default). Select OK to exit. FIGURE 8. Setting Maximum Port Sp eed Maximum Port Speed c. Select OK again to exit out of the Phone and Modem Options. Dial-Up Networ[...]

  • Page 123

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 117 Windows Dial-up Networking (DUN) a. Select S tart > Connect > T o Show All Connections to open the Network Connections window . FIGURE 9. Network Connections b. Select Create a New Connection under Network T ask s in the menu area on the left. Select Next to start installing a[...]

  • Page 124

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 118 Windows Dial-up Networking (DUN) FIGURE 1 1. Preparing the Internet Connection e. Select Connect using a dial-up modem and select Next . FIGURE 12. Internet Connection f. T ype in a name for the connection, such as AirLink 3G Connection . Select Next . FIGURE 13. Connection Name Opt[...]

  • Page 125

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 119 Windows Dial-up Networking (DUN) FIGURE 14. Phone Number FIGURE 15. Account Information i. If you want to add a shortcut for this DUN connection to your desktop, check Add a sho rt - cut... Select Finish to exit th e Network Connection Wizard . Optional: If you have multiple users c[...]

  • Page 126

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 120 Windows Dial-up Networking (DUN) FIGURE 16. Finish After you complete the N ew Connection Wi zard, there are a few more things you will w ant to con - figure in the connection. a. When the Connect window opens, select Properties . FIGURE 17. Connect b. Uncheck Use dialing rules . Se[...]

  • Page 127

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 121 Windows Dial-up Networking (DUN) FIGURE 18. Modem Properties c. Select 1 152 00 as the Maximu m speed . Check Enable hardware flow contr ol . Do not check any other option. Select OK . FIGURE 19. Modem Configuration Optional: Y ou may want to check the Options tab and change the set[...]

  • Page 128

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 122 Windows Dial-up Networking (DUN) FIGURE 20. Connection Properties - PPP Settings f. Select (highlight) Internet Protocol (TCP/IP) and then select Pr operties . For most configu - rations, you will be obtaining th e IP address an d the DNS server address automatically . Select Advanc[...]

  • Page 129

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 123 Windows Dial-up Networking (DUN) 2. Right-click on the AceV iew window to open the menu and select Connection Settings . FIGURE 22. AceView: Menu a. Select Auto S t art in the DUN section. b. Select the DUN connection you have already installed on your computer from the drop down me[...]

  • Page 130

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 124 Windows Dial-up Networking (DUN) FIGURE 24. MS Windows XP: Connect For some accounts, you need to enter the User name and Password provided by V erizon for the cellular account. Select Dial to connect to the modem and the cellular network. W hen you’re connected, an icon should ap[...]

  • Page 131

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 125 APPENDIX G W arranty T erms and Conditions The following terms and conditions ("W arranty T e rms") govern the warranty services offered to you ("Customer") by AIRLINK CO MMUNICA TION S, INC. ("AirLink"), located at 3159 Corp o - rate Place, Hayward, CA[...]

  • Page 132

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 126 W arranty T erms and Conditions Warranty Conditions Remedy If under normal use the Software and/or Hardware (collectively , the "Products") prove to h ave any such defect and the Custom er notifies A irLink of such defect within the warranty period, AirLink, at its option,[...]

  • Page 133

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 127 W arranty T erms and Conditions DIRECTL Y GIVES RISE TO THE CLAIM. THIS CLAUSE WILL S UR VIVE THE F AILURE OF ANY EXCLUSIVE REMEDY AND THE EXPIRA TION OF THESE W ARRANTY TERMS. General Conditions AirLink shall have the right to assign any or all components of these W arranty T e rm [...]

  • Page 134

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 128 APPENDIX H Fr equently Asked Questions and T echnical Support Many of these questions and solutions in the following sections come from AirLin k Support. FA Q T o p i c s Power, Anten nas, and Si gnal Strengt h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 135

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 129 Frequently Asked Questions and T echnical Support Power , Antennas, and Signal S trength RSSI (Received Signal Strength In dication) is a measurement of the strength or intensity , not nec - essarily the quality , of the received signal. The RSSI is measured in dBm whic h is the pow[...]

  • Page 136

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 130 Frequently Asked Questions and T echnical Support Dipole Dipole is a common antenna type connecting directly to the Raven X and extending out in a single straight wire. The short dipo le antenna (also known as a “rubber duck”) is a good desktop, portabl e antenna for use in area[...]

  • Page 137

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 131 Frequently Asked Questions and T echnical Support The Raven X’ s IP Addresses and Local Networking On V erizon’ s network, fo r security reasons, some accounts set up to be restricted to communication only from other devices on their network, called a Restricted IP or a Private [...]

  • Page 138

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 132 Frequently Asked Questions and T echnical Support *HOSTPRIVIP=[ IP addr ess ] - IP address assigned to co mputer or other end device con - nected directly to the modem (ex ample, 192.168.1.8). * HOSTPEERIP=[ IP addr ess ] - IP add ress assigned to modem for lo cal, not cellular , co[...]

  • Page 139

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 133 Frequently Asked Questions and T echnical Support Security for the Raven X For specific information about the security of V erizon’ s network, contact your cell ular de al er directly . 2 3 Erase the modem’ s non-volitile data . FIGURE 1. Modem Docto r 4 Select Ethernet and ente[...]

  • Page 140

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 134 Frequently Asked Questions and T echnical Support If I change the password in my Raven X and forget it later , can I still access the modem? If you changed your password from the default, you can have your password reset by calling or emailing AirLink’ s technical supp ort. The su[...]

  • Page 141

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 135 Frequently Asked Questions and T echnical Support Activation (Registering on the V erizon Network) These problems are frequently cau s ed by account related issues. The problems could involve an incorrectly configur ed account or incorrectly input/provisioned account informat ion. T[...]

  • Page 142

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 136 Frequently Asked Questions and T echnical Support Using ALEOS Using Direct Commands to the i nternal hardware (use only if the above is unsuccessful) T ABLE 1. Provisioning Command Description 1 A T*TELNETTIMEOUT=20 (this command and the next is only needed for an Ethernet connectio[...]

  • Page 143

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 137 Frequently Asked Questions and T echnical Support Prefer ed Roaming List (PRL) The Preferred Roaming List (PRL) is a data file o f alternate networks to use when your Raven X is out of range of V erizon’ s primary netwo r k. W ithout an up-to-date PRL, th e con n ection range for [...]

  • Page 144

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 138 Frequently Asked Questions and T echnical Support Caution: If you are using ONLINE updating, your Raven X modem needs to be able to contact V erizon’ s network for th e over-the-air process to be successful. Y ou may need to mo ve the mo dem or conn ect a different antenna to get [...]

  • Page 145

    R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 139 AirLink T echnical Support If you encounter problems with operation of your Raven X , AirLink’ s support staff can help. AirLink Support W eb Site The AirLink web site is updated frequently with Setup Wizards, Utilities, How-T o Guid es, and other documentatio n: ht tp://www .airl[...]