Français dropdown-ico

ESET NOD32 Antivirus 6 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87

Aller à la page of

Les manuels d’utilisation similaires

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation ESET NOD32 Antivirus 6. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel ESET NOD32 Antivirus 6 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation ESET NOD32 Antivirus 6 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation ESET NOD32 Antivirus 6 devrait contenir:
- informations sur les caractéristiques techniques du dispositif ESET NOD32 Antivirus 6
- nom du fabricant et année de fabrication ESET NOD32 Antivirus 6
- instructions d'utilisation, de réglage et d’entretien de l'équipement ESET NOD32 Antivirus 6
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage ESET NOD32 Antivirus 6 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles ESET NOD32 Antivirus 6 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service ESET en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées ESET NOD32 Antivirus 6, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif ESET NOD32 Antivirus 6, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation ESET NOD32 Antivirus 6. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    E S E T N O D 3 2 A N T I V I R U S 6 User Gu i de ( i nt e nded f or p rod uc t v ersi on 6.0 a nd hi g her) M i c rosof t Wi ndo w s 8 / 7 / V i st a / X P / Home Server 200 3 / Home Server 2011 C l i c k here to d ownl oa d the most rec ent versi on o f thi s do c um ent[...]

  • Page 2

    E S E T N O D 3 2 A N T I V I R U S C opyrig ht 20 13 by E SE T, spol. s r . o. E SE T NOD32 A n t iv irus was d ev elo p ed by E SET , sp o l. s r. o . For m o re info rm at io n visit w w w . eset.c o m. A ll r i g ht s r e ser ved . N o par t o f t his do cum ent at io n m ay be r ep rod u c e d , s t o red in a retrieval syst em o r t ra n sm i[...]

  • Page 3

    Conte n ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ESET NO D 3 2 An t i vi r u s 6 1. .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . 5 W ha t' s ne w 1 .1 .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. [...]

  • Page 4

    . . .. .. .. . . . .. .. .. . . .. .. .. . . . .. .. .. . . . .. .. .. . . . .. .. . . . . .. .. .. . . .. .. .. . . . .. .. .. . . . .6 9 U ser I nt erfac e and app lica t io n usag e 5.6 . 2 . . .. .. .. . . . .. .. .. . . .. .. .. . . . .. .. .. . . . .. .. .. . . . .. .. . . . . .. .. .. . . .. .. .. . . . .. .. .. 69 P rogr am Con t rols 5.6 .[...]

  • Page 5

    5 1. E S E T N OD 3 2 A nt iv i r us 6 E SE T NO D3 2 A nt i v i rus 6 represent s a new approac h to trul y int eg rat ed com p uter secu ri ty. T he most rec ent v ersi on of t he Thr ea t Sense® sc a nni ng eng i ne uti l i zes speed and p rec isi on t o keep y our c omput er sa f e. Th e resul t is a n in t el li g ent system t ha t is c o nst[...]

  • Page 6

    6 1 . 2 S y st e m r e qu i r e m e n t s For sea m l ess op era ti on of E SE T NOD 3 2 A nti virus, y our sy st em should meet the fol low i ng hardw a re a nd soft wa re requi rem ents: M ic r os oft ® Wi n dows® X P 4 0 0 MHz 3 2 -b it ( x86 ) / 64- bit ( x 6 4 ) 12 8 M B RA M o f syste m mem o ry 3 20 MB ava il abl e spac e Super V GA ( 80 0[...]

  • Page 7

    7 Fol low basic se cur i ty r ule s T hi s i s the m ost usef ul a nd most eff ec t ive rule o f al l – al w a ys b e ca uti ous. Today, m a ny i nf i lt rat i ons requi re user i ntervent ion i n o rder t o be ex ec ut ed a nd d i st ribut ed. If y ou are c aut ious whe n o peni ng new f i les, yo u wi ll save c o nsi dera ble t i me and eff ort[...]

  • Page 8

    8 2. I ns ta l l a ti o n T here a re several met ho ds for i nst al li ng E SET NOD 3 2 Anti v i rus on y our com puter . Insta ll a t i o n met ho ds ma y v ary dep ending on c o unt ry an d mea ns of dist ri buti on: L i ve i nst al le r ca n be do wn l oaded f rom t he E SE T w ebsi t e. The inst al l a ti o n p a c ka g e i s universa l for al[...]

  • Page 9

    9 2 . 2 O ffl i n e i n st a l l a t i on Once yo u la unch t he off li ne inst al l a ti o n (.m si ) p a c kage, the i nst al la ti on w i za rd w i ll g ui de y ou th roug h t he set up pro c ess. Fi rst , the p rog ram c hec ks to see i f a new er versi on of E SE T NO D3 2 A nt i v ir us is a v ai l a ble. If a new er versi on i s found yo u w[...]

  • Page 10

    1 0 2. 2. 1 Ty p i ca l i n s ta ll a ti o n T yp i c al in st a ll at ion mode p rov i des c onf i g ura t ion o pti ons a pp ropria te f o r most users. These sett in g s p rov i de ex c el len t sec urit y , eas y setup and high system perform anc e. Typic al inst al l a t i o n mode i s the defa ult op t i o n and i s rec omm ended f or users w[...]

  • Page 11

    1 1 T he nex t i nsta ll a t i o n wi nd ow off ers the op t i o n to set a p as sw ord to p rote c t y our pro g ra m sett i ng s. Sel ect Pr otect con fi g ur at ion s e t ti ngs w it h a pas s wor d and enter y our passw o rd i nt o the th e Ne w pass w or d an d C on f i r m ne w pas s w ord fi el ds. T hi s p a ssw o rd wi l l b e req ui red t[...]

  • Page 12

    1 2 2 . 5 U pg r a di n g t o a m or e re c e n t v e r si on New versi ons o f E SET NO D3 2 A nt ivi rus ar e iss ued to i mpl emen t im p rov em ent s or f i x issue s tha t c annot b e resolved b y a ut oma ti c up dat es t o prog ra m modules. Up g ra ding to a m ore rec ent v ersi o n ca n b e a c c o mpl ish ed i n sev era l w a ys: 1. Autom[...]

  • Page 13

    1 3 3 . B e g i nne r ' s g ui d e T hi s c ha pter p rov i des a n in i t ia l ov ervi ew o f E SE T NOD 3 2 A nti virus a nd i t s b a si c set t i ng s. 3 . 1 I n t r odu c i n g u se r i n t e r fa c e d e si g n T he ma in p rog ram wi ndo w o f E SET NOD 3 2 Anti v i rus i s d i vided i nt o t w o m a i n sec t i o ns. The p ri m a ry w [...]

  • Page 14

    1 4 c hange th e sta tus of i nd ivi d ual mod ul es, c l ic k S etu p an d sel ec t th e d esi red mod ul e. T he red ic on si g na l s c ri ti ca l p rob l em s – ma x im um p rote c ti o n o f y our c omput er i s no t ensured. Po ssi ble reasons a re: Rea l-t i m e fi l e sy st em p rote c ti o n is disa b l ed Outdat ed v i rus si g na t ure[...]

  • Page 15

    1 5 3 . 2 U pdat e s Upd at i ng the virus signat ure d at aba se an d up dat ing prog ra m com p onents i s an im p orta nt par t o f p rotec t i ng y our system a g ai nst ma li c i ous code. Pay c a ref ul a t t enti on to the i r c onfi g ura t i o n and op era ti on. In the ma i n menu, c li c k Up date a nd t hen c l i ck Update vi ru s s ig [...]

  • Page 16

    1 6 4. Wo r k wi th E S E T NO D 3 2 A nti vi r us T he E SE T NOD 3 2 A nti virus setup o pti ons a l l o w y o u to adj ust the protec t i on level s of y our c o mput er. T he S etu p m enu cont ai ns fol l o w i ng: Com pu t e r W e b and Em ai l C l ic k any com ponent t o a djust t he advanc ed sett i ng s o f the c orrespond i ng p rote c t [...]

  • Page 17

    1 7 Com pu t e r > An t i v iru s an d antisp y w are > Docume nt pr otecti on > In tegr ate in to s y s tem ) . T o re-enabl e th e p rotec t i o n o f t he d i sa b le d sec uri ty c o mponent , cl i c k Disable d and then Enable . NOTE: When disa b l ing pro t ec ti o n usi ng thi s me t hod , al l d isa bled p ar t s o f p rote c t i o[...]

  • Page 18

    1 8 4. 1. 1 A n t iv i r u s an d an ti s p y w a r e Anti v i rus a nd ant i spy w a re pro t ec ti on g uards agai nst m a l ic i ous system a t t a c ks b y c ont rol l ing fi l e, ema i l and Interne t c o mm uni c a t ion. If a threa t wi th ma l i ci ous code is detec te d, th e A nti virus mod ul e c a n eli m i na te i t b y fi rst bloc ki [...]

  • Page 19

    1 9 B y d ef a ul t, Rea l-t i m e fi l e sy st em p rote c t ion la unc hes at system st a rt up and prov ides uni nt errupted sca nni ng . In speci a l c ases ( e.g ., i f ther e is a conf li c t wi th a not her rea l - ti me sc anner ) , rea l - ti me protec ti on c a n b e term i na t ed by d esel ec t i ng S ta r t R eal-t i me fil e s y s te [...]

  • Page 20

    20 requi rem ents. Whi l e the A dva n ced h eu ris ti cs o n e xe cuti n g f i les fro m re mov ab le me di a op t i on is ena b le d, i f y o u wi sh t o ex c lude so me removabl e medi a (U SB ) ports f rom bein g sc anned b y adv a nc ed heuri sti c s on fi l e ex ec ut i o n, cl i c k Exce pti on s . .. to op en the rem o vable medi a d ri ve [...]

  • Page 21

    21 4. 1. 1. 1. 4 Ch e c k i n g r e al -t i me p r o te c ti o n T o veri f y tha t rea l-t i m e p rot ec ti o n is w orki ng an d d et ec ti ng viruses , use a test f i le f rom ei ca r.c om. Thi s t est fi l e is a ha rm less f i le detec t a ble by a l l an t i vi rus p rog ram s. The f i le w a s cre a t ed by th e E I C AR c o mpa ny ( E urop[...]

  • Page 22

    22 targets d rop- d own men u and c li ck i ng S c an . See Sc a n p rog ress for more i nf orm a t i o n about the sca nni ng p roc ess. We rec o mm end tha t yo u run a com puter sca n at lea st o nc e a m onth. Sc a nni ng c a n b e conf igured as a schedul ed t a sk f rom Tools > S che du ler . 4. 1. 1. 2. 1 Cu s to m s can l au n c h e r If[...]

  • Page 23

    23 4. 1. 1. 2. 2 S ca n p r o g r e s s T he sc a n p rog ress wi nd ow show s the c urrent st at us of th e sca n and i nf o rm a t i o n about the number o f fi le s found t ha t c o nt a i n ma li c i o us code. NOTE: It i s norma l t ha t some fi l es, suc h as pass w ord p rotec t ed f i l es or f i l es being ex c l usivel y used b y the sy s[...]

  • Page 24

    24 4. 1. 1. 2. 3 S c an p r o f i le s Y our p ref erred sca n para me t ers c a n b e saved for f ut ure sc a nni ng . We rec o mm end tha t yo u crea te a d i f ferent p rofi le ( wi th vari ous sc a n ta rg et s, sca n met ho ds an d o t her para met ers) for ea c h reg ul a rl y used sc a n. T o c rea te a new profi le , o pen the A dv an c ed [...]

  • Page 25

    25 4. 1. 1. 4 Idle - s t at e s ca n n in g Idle sc anner c an be conf igured and enabl ed i n Ad v ance d se tup under C ompute r > An ti v i r u s an d an t i s pyw a r e > Idle- s tat e s c ann i ng . When the c omput er i s in idl e sta te , then a si l ent c omput er sc a n is p erf orm ed on al l loc al drives. See a l so Id le st at e [...]

  • Page 26

    26 Path – P at h to ex cl ud ed fi l es and fol d ers. Thr e a t – If the re is a nam e o f a thr ea t nex t t o a n ex cl uded f i le, i t mea ns tha t th e fi le is onl y ex cl uded f or the g iven t hrea t, not c o mpl etel y. If t ha t fi l e b ec omes inf ec t ed l a t er wi t h o t her ma l w a re, i t wi l l b e d ete c t ed by the ant i[...]

  • Page 27

    27 4. 1. 1. 6. 2 Op ti o n s Use the O ptions sec ti on to sel ec t th e met hod s used whe n sca nni ng the system f or i nfi lt ra t i o ns. The f ol l o wi ng o pti o ns a re ava il abl e: He ur istic s – A heuri st ic i s an a l g o ri t hm ana lyz ing the (m al i c i o us) ac ti vit y of prog ram s. T he ma in a dv a nt a g e is t he abi li [...]

  • Page 28

    28 4. 1. 1. 6. 5 L im i ts T he L im it s sec ti on al l ows y o u to sp ec if y t he ma x im um si z e of ob je c t s and level s of nest ed a rc hives to b e sc a nned: M aximum object s iz e – Defi nes the m a x i mum siz e o f o bjec ts to b e sc anned. The g i ven ant ivi rus modul e wi ll then sc an onl y ob jec t s sma ll er tha n t he si [...]

  • Page 29

    29 E ac h uses t he st a ndard cl ea ni ng level an d wi l l at tem pt to cl ea n the fi le a nd move it to Quar a nt ine or term ina te the c o nnec ti o n. A no t i f ic at ion w i ndow is d ispl ayed in the noti f i c at ion ar ea at th e b ott o m right c orner of t he scr een. For m ore inf orma ti o n about c l eani ng l ev el s and b eha vio[...]

  • Page 30

    3 0 4. 1. 1. 8 Do c u m e n t p r o t e c ti o n T he D ocum ent p rotec t i o n fea ture sc ans M i c roso f t O ff ic e d ocum ents before t hey ar e o pened, as wel l as fi l es do w nl o aded a ut oma ti c a l ly by Int ernet E x p l orer suc h as M i c ro soft A ct iveX ele m ent s. D oc um ent p rote c t i o n p rov i d es a l ayer o f protec[...]

  • Page 31

    3 1 4. 1. 2. 1 Fi lt e r in g r u le s T he Fi lt er d evic e a c cess w i nd ow d i spl a ys ex i st ing ex te nded rul es f or removabl e medi a. Ca tegor y – Removabl e medi a type ( C D /D V D/USB ...) . De scr ipti on – Fi l ter dev i c e rul es d esc ript ion. R i ghts – Asso c i at ed p erm i ssi o ns of g iven d evic es, th a t ma tc [...]

  • Page 32

    3 2 No te : Fi lt eri ng p ar a m et ers i n al l text f i elds are ha ndle d ca se-sensi t i v e a nd no w i l d ca rds ( * , ?) are sup po rt ed. They ha ve t o be wr i t ten ex a c t ly a s d el i v ered b y the v endo r. Cl i c k t he Popu l ate wi th con ne ct e d de v i ce par a m e t e r s .. . op t i o n to c ho ose/fi l l wi th removabl e [...]

  • Page 33

    3 3 If y ou sel ect As k as the defa ult a c ti o n, E SE T NOD 3 2 A nti virus w il l displ ay a d i a l og w i ndow every t i me an operat i on i s run. You c a n ch oose to De n y o r All ow the o perat i on. If y ou d o not c hoose a n ac t i on, an a c t ion wi l l b e sele c t ed based on t he pre- d ef i ned rules. T he Allow ac ces s to ano[...]

  • Page 34

    3 4 4 . 2 W e b a n d e m a i l Web and em a i l c onf i g ura ti o n ca n be found in t he S etu p pane by c l ic ki ng o n W eb an d e ma il . From here y ou c a n ac ce ss m ore d eta i l ed set ti ng s of the p rog ram . Int ernet c onnec ti v i t y i s a st a ndard fea ture for p ersona l com p ute rs. Unf ort una t el y , the Int ernet ha s b[...]

  • Page 35

    3 5 a re: Ne v e r – No ta g me ssa g es wi l l b e add ed at a l l. To infe c ted e m a il on l y – O nly messa g es c o nt a i ni ng ma li c i o us so f t w are w i l l be ma rked a s che c ked (def aul t) . To all scan n e d e ma il – The p rog ram wi l l append messa g es to al l sc anned ema il . A ppe n d n ote to the s u bject of r e c[...]

  • Page 36

    3 6 4. 2. 1. 2 IMA P, IMA PS s c an n e r T he Inter net Mess a g e A cc ess P rotoc o l (IM A P ) is anot her Int ernet pro t oc ol f o r ema il ret rieva l. IMAP has some a dv an t a g es ov er P O P 3 , e.g ., mul ti ple c li ent s ca n si mul ta neously connec t t o t he sa me ma il b ox an d ma int ai n messa g e st a te i nf orm a t i o n suc[...]

  • Page 37

    3 7 Us e POP3S pr otocol c h e ck i ng for s ele cted p or ts – Che c k t hi s op ti on t o ena b le PO P 3 S chec ki ng only for p orts defi ned i n Por t s u s ed by POP3 S pr otocol . Por ts u se d by POP3S pr otocol – A l i st of P O P 3 S po rt s to che c k ( 9 95 b y defa ult ) . 4. 2. 2 W e b a cc e s s p r o t e c ti o n Int ernet c onn[...]

  • Page 38

    3 8 4. 2. 2. 1. 1 A c ti v e mo de f o r we b br o ws e r s E SE T NO D3 2 A nt i v i rus al so c onta i ns the Acti v e mode sub men u, whi c h d ef i nes t he che c kin g m od e for web b rowser s. Act ive mode i s usef ul b ec a use i t ex am ine s d at a t ra nsfer red f rom a pp l ic at ions a c cessi ng the Int ernet a s a wh ole , regardl es[...]

  • Page 39

    3 9 R e mov e / R emove al l – Cl ic k R emove t o delet e the sel ect ed add ress f rom t he l i st . To d el ete a l l addresses, sel ect R e mov e al l . Exp or t . .. – Sa ve a dd resses fr om t he cur rent l i st to a si mple text f i l e. 4. 2. 3 Pr o t o c o l fi lt e r in g Anti v i rus protec ti on for t he appl i c at ion pro t ocol s[...]

  • Page 40

    4 0 4. 2. 3 . 2 Ex cl u de d ap p l ic at i o n s T o ex c l ud e c o mm uni c a ti o n o f sp ec if ic net work-aw a re appl i c at ions fr om c ont ent fi lt eri ng , sel ec t t hem in t he l i st . HT T P / PO P 3 /I M AP c omm unic a t i o n o f t he sel ect ed appli c a t i o ns wi ll no t b e c heck ed f or t hrea ts. We rec o m m end usi ng [...]

  • Page 41

    4 1 4. 2. 3 . 3 Ex cl u de d IP addr e s s e s T he ent ri es i n the l ist w i l l be ex c l uded from the protoc o l cont ent f i l teri ng . HTT P /P O P 3 /IMAP com m uni ca ti on fr om/t o t he sel ec ted add resses w i ll not be c hec ked for t hrea ts. We rec o mm end usi ng thi s op t i o n o nl y for a dd resses tha t a re know n to b e tr[...]

  • Page 42

    4 2 4. 2. 3 . 4 SS L p r o t o co l c h e ck in g E SE T NO D3 2 A nt i v i rus ena bles yo u to chec k pro t ocol s enc apsul at ed i n SSL pro t oc ol. You ca n use v a ri o us sca nni ng m od es for SSL pro t ec ted com m uni ca ti ons usi ng trus t ed c ert if ic a t es, unknow n ce rt i fi ca te s, or c ert if ic at es tha t a re ex c luded fr[...]

  • Page 43

    4 3 4. 2. 3 . 4 . 1. 2 Ex c lu de d ce r t if i ca te s T he E x cl ud ed c ert if ic at es sec t i on cont ai ns c ert if i c a tes t ha t are consi d ered sa f e. The cont ent of enc ry pted c o mm uni c a t ions uti l i zi ng the cer t i fi ca tes in t he li st wi ll no t b e chec ked f or threa ts. We recom mend onl y ex cl uding we b c erti fi[...]

  • Page 44

    4 4 NOTE: Po te nt i al phishi ng websi t es th a t have b een whi t el ist ed wi ll ex p ir e af ter sev era l hours b y defa ult . To al low a w ebsi t e p erm a nentl y , y ou c a n use t he URL a dd ress ma nagemen t tool . From t he Ad v ance d se tup (F 5) cl i c k W e b and e m a il > W eb acces s pr otecti on > UR L addr e s s manag e[...]

  • Page 45

    4 5 Las t su cc es s ful u pdate – The dat e of the la st upd at e. If y ou do not see a rec ent d at e, y our virus si g na ture dat abase m a y not b e cur rent . Vir u s sig n at u r e d at abase v e r s i on – The virus si g nat ure dat abas e number, whi c h is al so an a c ti v e li nk to E SE T’s w ebsi t e. Cl i c k i t to v i ew a l [...]

  • Page 46

    4 6 Important: Und er norma l c i rcum sta nc es, wh en up dat es a re d ownl oaded p roperl y the m essa g e Upd ate is n ot n e c e s s ar y – Viru s s ig natur e databa s e is u p to d at e wi l l appear in t he Upd ate wi ndo w . If t hi s i s no t the c ase, t he prog ra m is out o f dat e a nd more vulne ra ble to inf ec t i o n. P le a se [...]

  • Page 47

    4 7 4. 3 . 1 U p dat e s e t u p Upd at e setup op ti ons a re ava il abl e fr om th e Advance d s etu p t ree ( F 5 key) by c l ic ki ng Update > Update . Thi s sect i on spec i fi es upd at e so urc e i nf orma t i on, such a s the upd a t e servers and a ut henti c a t i o n d at a f or these servers. B y d ef a ul t, t he Upd ate s er v e r [...]

  • Page 48

    4 8 Pre- rel ea se upd at es (t he Pre -re leas e up date opti o n) are up d a t es wh i c h have g one th roug h t horoug h i nt erna l t est ing a nd wi l l b e g enera l l y ava il abl e soo n. You ca n b enef i t from enabl ing pre- rel ease upd a t es b y havi ng ac ce ss to the most rec ent detec t i o n met ho ds and fi x es. However, pre- r[...]

  • Page 49

    4 9 w i ll displ ay a not i f ic at ion. T he R egular ly che ck for l at e s t pr odu ct v er sion op t i on wi ll ena b le the R e g u la r c he ck i ng for la tes t pr od u ct v e r sion sc hed ul ed ta sk ( see Sc hed ul er ) . 4. 3 . 1. 2. 2 Pr o x y s e r v e r T o a c cess t he pro x y server set up op t i o ns for a g i ven upd a t e p rofi[...]

  • Page 50

    50 4. 3 . 1. 3 U p date r o l l bac k If y ou suspect t ha t a new up dat e of t he v i rus d a t a base and/or prog ra m modules ma y b e unsta b l e or c orrupt, yo u ca n rol l b ac k to the p revious versi on a nd disa b l e up dat es f or a set peri od o f ti me. Alt erna t i v el y, yo u c an ena ble previousl y disa b l ed upd at es if y ou [...]

  • Page 51

    51 4. 3 . 2 H o w t o cr e a te u p dat e t as k s Upd at es ca n be t ri g g ered ma nua l ly by c l ic ki ng Update v i ru s s ig natur e dat aba s e in t he prim ary wi nd ow displ ayed af ter c li ck i ng Upd at e from the m a i n men u. Upd at es ca n a l so b e run as sc hed ul ed t a sks. To conf igure a sche duled ta sk, cl i c k Tools >[...]

  • Page 52

    52 displ ayed af ter c li c ki ng thi s o pti on i s d esc ri b ed in the Submi ssi o n o f f il es f or ana lysi s sec t i o n. ES E T S y s R e s cue – L aun c hes t he E SE T SysResc ue c reat ion wi z a rd . No te : E SE T SysResc ue i s c urrent ly no t ava i la b l e in E SET NO D3 2 A nt i v i rus v ersi on 6. We rec o m m end th a t y ou [...]

  • Page 53

    53 4. 4. 1. 1 Lo g ma in t e n an ce T he L o g g in g c o nf i g ura ti o n o f E SET NOD 3 2 Anti v i rus i s ac c essi b l e from the m a i n pro g ra m wi nd ow. C l ic k S etu p > E n ter adv ance d se tup . . . > T oo ls > Log f il es . The l og s sec ti on is used to d efi ne ho w the l o g s w i ll be ma naged . The prog ram a ut o[...]

  • Page 54

    54 4 . D epend i ng o n the t i mi ng op ti on y ou c hoose i n the p revious st ep, o ne o f the f oll owi ng dia log wi nd ows w i ll be displ ayed : Once – The t a sk w i ll be p erf o rm ed at the pred ef i ned d at e a nd ti me . R e pe at e dly – The t a sk w i ll be perform ed a t the spec i fi ed t i me i nt erva l . Dail y – The t a [...]

  • Page 55

    55 4. 4. 4 Wa tc h a ct iv it y T o see the curr ent F i le s y ste m ac ti v i ty in g ra ph f orm, c li c k Tools > W at c h act iv it y . At th e b ott o m of t he g raph i s a t i mel ine whi ch records Fi le system ac t i v it y real - t i me b a sed on t he sel ec ted ti me span. T o cha ng e t he ti me span , cl i c k t he S tep : 1. .. o[...]

  • Page 56

    56 T he fol low ing ac t i o ns are a vai l a ble: Com par e – Com p ar es tw o ex ist i ng log s. Cre at e . .. – Cre a t es a new log. P l ea se wa i t unti l the E SE T SysInsp ec tor log is c o mpl ete ( S tat us shown as C rea ted) . De l e te – Rem oves sel ect ed log s from the l ist . Aft er ri g ht -cl i c kin g one o r more sel ec t[...]

  • Page 57

    57 yo u if fur t her i nf orm a t i o n is requi red for a na lysi s. P l ea se note t ha t y ou wi l l not rec eive a response from E SET unl ess m ore inf orma ti o n is needed. Sel ec t the Enable log g ing op t i on to crea te an event l o g t o rec o rd fi l e and sta ti st i c al i nf o rma t i on sub mi ssi ons. It ena ble s l o g g ing t o [...]

  • Page 58

    58 B y c l i ck i ng a g i ven a pp l i ca ti on at t he b ott om, th e fol low i ng inf orma ti on wi l l appear at the b ott o m of t he wi ndo w : Fi l e – L oca ti on of a n appli c a ti o n o n y our c omput er. Fi l e s i z e – Fi l e si z e in B ( by tes ) . Fi l e de scr i pti on – Fi le c ha rac te ri sti cs b ased o n the desc ri p [...]

  • Page 59

    59 Qu aran t ine w i ndow and sel ec t Quar a n ti n e . .. . R e s tor i ng fro m Quar a ntine Qua ra nti ned fi le s ca n a l so b e rest o red t o t hei r origi na l loc at ion. Use the R e stor e f ea ture f or t hi s purp ose, whi ch is a vai l a ble f rom the c ont ex t menu by ri g ht -cl i c ki ng a g iven fi l e in t he Quar a nt i ne w i [...]

  • Page 60

    6 0 4. 4. 10 A l e r ts an d n o t if i ca ti o n s E SE T NO D3 2 A nt i v i rus supp orts sendi ng ema il s i f an event wi th t he sel ec ted v erbo si ty l evel o c c urs. C l ic k the S e n d e v e nt n otif i cat i on s by emai l ch ec kb ox to ena ble t hi s f ea t ure a nd ac t i vat e ema il noti fi c at ions. S M TP s e rver – T he SM T[...]

  • Page 61

    6 1 4. 4. 10. 1 Me s s ag e f o r m a t Here yo u ca n set up the f orma t of event messa g es t ha t are d is pla y ed on rem ote c o mput ers. T hrea t a l ert an d noti fi c a t i o n messa g es ha ve a p redefi ned d ef a ul t form at . We a dv is e agai nst cha ng ing t hi s form at . Howe ver, in some c irc ums t a nc es ( f o r ex am p l e, [...]

  • Page 62

    6 2 4. 4. 12 S y s t e m u p dat e s T he Wi ndows upd at e f ea ture i s an i mporta nt c o mponent of p rot ec ti ng users from ma li c i o us so f t w a re. For t hi s rea son, i t is v it a l to ins t a l l Mi c rosoft Wi nd ows upd at es as soon as t hey becom e ava il abl e. E SE T NO D 3 2 A nt i vir us noti fi es y o u a bo ut mi ssi ng up [...]

  • Page 63

    6 3 4. 5. 2 A l e r ts an d n o t if i cat i o n s T he Ale rts an d n oti f ic at ions sec ti on und er Us er inte r f ac e al low s y ou t o c onfi g ure how thr ea t al ert s and sy st em noti f i ca ti ons ( e.g. suc c essful upd a t e messa g es) are handl ed by E SE T NOD 3 2 A nti virus . You ca n a l so set displ ay t i m e and t he l evel [...]

  • Page 64

    6 4 4. 5. 5 Pro gr am m e n u Som e of the most im p orta nt setup o pti ons a nd fea tu res ar e ava i la b le in t he ma in p rog ram men u. Fre qu e ntl y u s e d – D i spl a ys th e most frequent ly used p ar t s o f E SE T NOD 3 2 A nti virus. Y ou ca n quic kl y ac c ess t hese f rom t he pro g ra m menu. Te mpor a r il y disable p ro tecti[...]

  • Page 65

    6 5 4. 5. 6 C o n te x t me n u T he cont ex t m enu is d ispl ayed af ter right-c li ck i ng an ob j ec t. T he men u li sts al l opti o ns ava i la b l e to p erf o rm o n the ob j ec t. It is po ssi b l e to int eg ra t e E SE T NOD 3 2 A nti virus c o nt rol ele m ent s in t o t he cont ex t me nu. More deta il ed set up op ti ons f or thi s f [...]

  • Page 66

    6 6 5. A d v a nc e d use r 5. 1 Pr ofi l e m an a g e r Pro f i l e ma na g er is used i n tw o p l a ces w i thi n E SE T NO D3 2 A nt i v ir us – in t he C ompu ter s can sec t ion and in t he Upd at e sec ti on. Com pu t e r scan Y our p ref erred sca n para me t ers c a n b e saved for f ut ure sc a nni ng . We rec o mm end tha t yo u crea t[...]

  • Page 67

    6 7 5. 3 D i a g n ost ic s Dia g no st ic s prov ides appl i ca ti on c ra sh d um ps of E SE T 's processe s (e. g . e krn ) . If a n appli c a t ion cr a shes, a d ump wi ll b e g enera ted. Thi s ca n hel p dev el opers t o deb ug a nd fi x vari ous E SE T NO D 3 2 A nt i vir us p rob l ems. T w o dump t yp es are a vai l a ble: Com ple te[...]

  • Page 68

    6 8 5. 6 E S E T S y s I n spe c t or 5. 6. 1 In tr o du c ti o n to E S ET S y s In s p e c to r E SE T SysInsp ec tor is a n appl i c at ion tha t t ho roug hly inspec ts yo ur com p ute r and d is pla y s g a t hered d at a i n a c o mprehens i ve wa y . Inf orma ti on l i ke inst al l ed d ri v ers and appli c a t i o ns, net w ork conne c t i [...]

  • Page 69

    6 9 5. 6. 2 U s e r In te r f ac e an d ap p li ca ti o n u s ag e For c l ari ty the ma i n p rog ram w i nd ow is d ivi d ed int o four ma jor sec ti ons – P rog ram Cont rols l oc a t ed on t he top of t he m a i n p rog ra m w indow, Na v i g a t i on wi nd ow t o th e lef t, the Descr i p ti on w i ndow to the right a nd th e D et a i ls wi [...]

  • Page 70

    7 0 w i th. In "B a sic " mode, y ou have ac c ess to i nf orm a t i o n used t o f i nd solu t i ons for com mon p rob l em s in y our sy st em . In t he "M ed i um " m od e, the p rog ram d i sp l a ys l ess used d et a i ls. In "F ul l" mode, E SE T SysInsp ec tor d is pla y s al l t he i nform a t i o n need ed to [...]

  • Page 71

    7 1 i ts has h. Impor ta nt Regi s try Entr ies C ont a i ns a l ist of sel ect ed reg ist ry ent ri es wh i c h ar e o f t en rel at ed t o vari ous pro blem s w i th y our system l i ke t hose spec i fying st a rtup p rog ram s, browser hel p er o bjec t s (B HO ) , et c . In the Descr i p ti on w i ndow y ou ma y fi nd w hi ch f i les a re rel a[...]

  • Page 72

    7 2 Vie w C t rl + 5 view by vend or, al l vend ors C t rl + 6 view by vend or, o nl y Mi c rosoft C t rl + 7 view by vend or, al l other v endo rs C t rl + 3 displ ays f ul l deta il C t rl + 2 displ ays m edium deta il C t rl + 1 basi c d ispl ay B a c kSpac e m ov es one st ep bac k Spa c e m ov es one st ep f orwa rd C t rl + W ex pands tre e C[...]

  • Page 73

    7 3 m a rked b y a were present only in t he op ened l og and are m i ssing i n the ac ti ve one. Descr i p ti on of a l l sy m bo l s tha t c an b e d i spla y ed nex t to it ems: new val ue, no t p resent i n the previous l og tree struc tur e sec t i o n cont ai ns new v a l ues removed v a l ue, present in t he prev i o us log o nl y tree struc[...]

  • Page 74

    7 4 5. 6. 4 S e r v i ce S cr i p t Servi ce sc ript is a tool tha t prov i des hel p t o c ust o me rs tha t use E SE T SysInspec t or b y easi ly removi ng unwa nted o bjec t s f rom t he system . Servi ce sc ript ena bles t he user to ex p ort the ent ire E SE T SysInsp ec tor log, or i t s sel ec ted part s. A ft er ex p orti ng , y ou ca n m a[...]

  • Page 75

    7 5 E x am p l e: 0 2 ) L o a d e d m o d u l e s : - c : w i n d o w s s y s t e m 3 2 s v c h o s t . e x e - c : w i n d o w s s y s t e m 3 2 k e r n e l 3 2 . d l l + c : w i n d o w s s y s t e m 3 2 k h b e k h b . d l l - c : w i n d o w s s y s t e m 3 2 a d v a p i 3 2 . d l l [ . . . ] In thi s exam pl e the m od [...]

  • Page 76

    7 6 E x am p l e: 0 6 ) I m p o r t a n t r e g i s t r y e n t r i e s : * C a t e g o r y : S t a n d a r d A u t o s t a r t ( 3 i t e m s ) H K L M S O F T W A R E M i c r o s o f t W i n d o w s C u r r e n t V e r s i o n R u n - H o t K e y s C m d s = C : W i n d o w s s y s t e m 3 2 h k c m d . e x e - I g f x T r a y = C [...]

  • Page 77

    7 7 5. 6. 4. 3 Ex e c u t i n g S e r v i ce s c r i p t s M a rk a l l d esi red it ems, then sa v e a nd c l o se the sc ript . Run the edit ed sc ri p t dire c t ly f rom t he E SE T SysInspec t or ma in w i nd ow b y sel ec ti ng the R u n S e rvi ce Sc r ipt op ti on f rom t he Fi le menu. When yo u o pen a scr i pt, the prog ra m wi l l promp[...]

  • Page 78

    7 8 W hat is A nti- S tealt h te chn olog y ? Anti - St eal th t ec hnolog y p rovides eff ec t i ve ro otk i t d et ec ti o n. If the system i s at ta ck ed by ma li c i o us code t ha t b eha ves a s a rootk i t , the user ma y b e ex p osed to d at a l o ss o r thef t. Wi thout a spec i a l an t i - ro otk i t tool , i t is a l most im p ossi bl[...]

  • Page 79

    7 9 5. 7 . 1 M in im u m r e qu ir e m e n ts E SE T SysResc ue work s in t he Mi c rosoft Wi nd ows P rei nsta l l a ti o n E nv i ronme nt (W i nd ows P E ) v ersi o n 2 .x , w hi ch i s b a sed on Wi nd ows V i sta . Wi nd ows PE is part of t he fre e Wi ndo w s A utom at ed Inst al la ti on Ki t ( Wi nd ows AIK) or Win do w s A ssesm ent and De[...]

  • Page 80

    8 0 5. 7 . 4 Se tt i n g s B ef o re ini t i at ing E SE T SysResc ue crea t i on, the i nsta ll w i za rd d ispl ays com pil a t i o n p ar a m et ers. T hese c an b e modif ie d b y c li ck i ng the Chan g e. .. b utt o n. The ava i l abl e o pti ons i nc lude: Fol d ers E SE T A nti virus Ad v a nc ed Int ernet protoc ol B oota b l e USB d evic [...]

  • Page 81

    8 1 i ntroduced int o the com pi l a t ion so y ou d o not need t o l ook f or it l a t er. 5. 7 . 4 . 4 In te r n e t p r o t o c o l T hi s sec t ion al l ows yo u to conf i g ure basi c net work i nf o rm a t i o n and set up p redefi ned c onnec t i o ns af ter runni ng E SET SysResc ue. Sel ec t Au t omat i c pr i v a te IP add r e ss to ob ta[...]

  • Page 82

    8 2 5. 7 . 5. 1 U s i n g ES E T S y s R e s c u e Suppose th a t com pute rs in the net work ha ve b een i nf ect ed b y a v i rus whi c h modif ie s ex ecut a ble ( .ex e) f il es. E SE T Sec uri ty solut i on i s c a pabl e of cl ea ning al l in f ec ted f i les except for ex plor e r .e xe , w hi ch c a nno t b e cl ean ed, even i n Sa fe m od [...]

  • Page 83

    8 3 /no- unsa fe do no t sca n f or p otent ia l l y unsa f e appl i c at ions ( defa ult ) /unw ant ed sc an for po t ent ia ll y unwa nte d appl i c at ions /no- unw a nt ed do no t sca n f or p otent ia l l y unw a nt ed a pp l i ca ti ons ( defa ul t ) /pat ter n use si g na t ures ( defa ul t ) /no- pat ter n do no t use si g na t ures /heur e[...]

  • Page 84

    8 4 6 . G l o ssa r y 6 . 1 T y pe s of i n fi l t r a t i on An Infi l t ra ti on is a piec e o f m a l ic i ous soft wa re tryi ng to ente r and/or dam age a user’s com puter . 6. 1. 1 V ir u s e s A com p ute r v i rus i s a piec e o f ma li ci ous c o d e tha t i s pre- pend ed o r appended t o ex i st ing fi l es on y our com puter . Vi ruse[...]

  • Page 85

    8 5 6. 1. 4 R o o t k i ts Rootk i ts ar e ma li c i ous p rog ram s t ha t g rant Int ernet a t t a c kers unl i m i ted a c cess to a sy st em , whi l e c once a l ing th ei r presenc e. Rootk i ts, a f t er ac c essi ng a sy st em (usua l l y ex ploi ti ng a system vulner a bil i t y), use fu nc ti o ns in t he op era t i ng system t o a vo i d [...]

  • Page 86

    8 6 6. 1. 8 Po t e n ti al l y u n s af e ap p li c at io n s T here a re ma ny legit i m a t e p rog ra ms whose func t i o n is t o si m pl i f y th e admi ni st rat ion of net w o rked c o mput ers. Howe ver, in t he wrong ha nds, t hey ma y b e m i sused for ma li c i ous p urpo ses. E SE T NO D3 2 A nt i v ir us p rov i d es t he op ti on t o [...]

  • Page 87

    8 7 6. 2. 2 H o ax e s A hoax is mi sinf orma ti on whi c h is sp rea d ac ross the Int ernet . Ho a x es are usua ll y sent via em a i l or c omm uni c a ti o n tool s l ike ICQ and Skype. Th e messa g e i t self i s oft en a j o ke or Urban L eg end. C omput er V i rus hoaxes t ry to g enera te fe a r, unc ert ai nty and d oub t ( FU D) i n the r[...]