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Kerio Workspace manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Kerio Workspace. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Kerio Workspace ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Kerio Workspace décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Kerio Workspace devrait contenir:
- informations sur les caractéristiques techniques du dispositif Kerio Workspace
- nom du fabricant et année de fabrication Kerio Workspace
- instructions d'utilisation, de réglage et d’entretien de l'équipement Kerio Workspace
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Kerio Workspace ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Kerio Workspace et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Kerio en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Kerio Workspace, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Kerio Workspace, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Kerio Workspace. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    K e r i o W o r k s p a c e Step-by-Step Kerio Technologies[...]

  • Page 2

     2011 Kerio Technologies s.r.o. All rights reserved. This guide provides detailed description on Kerio Workspace , version 1.0.0 . All additional modifications and updates reserved. For current versions of the product and related manuals, check http://www.kerio.com/workspace/download/ . Information regarding registered trademarks and trademarks[...]

  • Page 3

    3 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.1 Hardware requirements . . . . . . . . . . . [...]

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    4 7 Used open-source software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 A Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54[...]

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    5 Chapter 1 Introduction Kerio Workspace is a server software for companies which wish their employees spend less time looking for documents and more time collaborating. Use your standard web browser to work with Kerio Workspace . With an easy and intuitive web interface, you can create and organize pages for sharing documents, texts, multimedia an[...]

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    6 Chapter 2 System requirements 2.1 Hardware requirements Hardware requirements for PC: • CPU 1GHz • 512 MB RAM • 500 MB of free disk space for installation • 20 GB of free disk space for data store Hardware requirements for Mac: • Intel CPU 1GHz • 512 MB RAM • 500 MB of free disk space for installation • 20 GB of free disk space fo[...]

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    2.2 Supported operating systems and browsers 7 The product can be installed only on Mac computers with Intel processor. List of up-to-date versions (or distribution packs) of the operating systems supported by Kerio Workspace can be found at the Kerio Technologies website. Each operating system requires an appropriate installation package. For any [...]

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    8 Chapter 3 Installation Once a corresponding installation package is downloaded, you may start the installation. Installations differ by operating system. 3.1 Windows Once the installation package is downloaded, run the installation under a user with administration rights for the operating system. Kerio Workspace application requires the installa[...]

  • Page 9

    3.3 Linux 9 launchctl load -w /Library/LaunchDaemons/com.kerio.workspace.rendering.plist Use the following commands to stop the service: launchctl unload -w /Library/LaunchDaemons/com.kerio.workspace.application.plist launchctl unload -w /Library/LaunchDaemons/com.kerio.workspace.rendering.plist Note: The -w parameter in all the commands saves the [...]

  • Page 10

    Installation 10 Before that, make sure that there is an active repository for Java Runtime Environment on the system. Some system versions have the repository turned off (for example, on Ubuntu 10.04 , it can be found in repository partner , or on Debian 5.0 , it can be found in repository non-free ). Activate the repository in Gnome GUI or using [...]

  • Page 11

    3.5 Admin Account 11 All the application data are saved to the store folder which can also be found in the installation folder of Kerio Workspace . 3.5 Admin Account In the dialog for creating the first user account, set user name , whole name , email address and password . In the data store dialog window, select the path to the folder you want to[...]

  • Page 12

    12 Chapter 4 Kerio Workspace Administration Interface Use one of the following addresses to access the web administration login page: https://server.name:4060/admin or https://computer.IP.address:4060/admin Figure 4.1 Welcome page The Logout option enables you to log out of the interface. 4.1 Users If you need to find a particular item, use the Se[...]

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    4.1 Users 13 Figure 4.2 The Users Section Add users Click on Add . 1. On the General tab, enter the Username , Full Name , Description (for informative purposes), Email Address and Password (which needs to be confirmed). You can disable the account by unchecking the Account is enabled option. You can temporarily disable user accounts in the edit d[...]

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    Kerio Workspace Administration Interface 14 Warning: The Username and Full name fields are obligatory! 2. Go to the Rights tab and set the administration rights. There are three levels of access rights (see the figure): Figure 4.4 Add User — Rights tab 3. Once you are satisfied with the settings, click the OK button to create the user. 4.2 Dir[...]

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    4.2 Directory Service 15 Apart from the internal database of user accounts, Kerio Workspace can also import accounts and groups from a directory service. Active Directory ( Windows Server ) and Open Directory ( Mac OS X Server ) are currently supported. Using LDAP, user accounts can be managed from one location. This reduces possible errors and sim[...]

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    Kerio Workspace Administration Interface 16 1. In the Directory Service dialog, check the Map user accounts from a directory service option and fill in the following data: • Directory Service Type — select the directory service type from the dropdown menu • Domain Name — enter the name of the domain 2. Next, define the directory service s[...]

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    4.4 Web Server Ports 17 Figure 4.7 SMTP server settings 4.4 Web Server Ports In section Web Server Ports , set the ports for unsecured (HTTP) and secured (HTTPS) connections. Figure 4.8 Web Server Ports Kerio Workspace listens on all network interfaces and configured addresses ( IPv4 or IPv6 ). If you do not wish to use the IPv6 addresses, disable[...]

  • Page 18

    Kerio Workspace Administration Interface 18 to establish a connection with the server, whereas the private (decrypting) key is available only to the server and must remain secret. The client, however, also needs to be able to identify the server (to find out if it is truly the server and not an impostor). That is what a certificate is for. A cert[...]

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    4.6 Backup 19 a path to a file with the private key (a file with the .key extension) and to a file with the certificate (a file with the .crt extension). Select a certificate and click the Show Details button to display detailed information. You may export a selected certificate with the Export button, or delete it by clicking the Remove but[...]

  • Page 20

    Kerio Workspace Administration Interface 20 In the Backup scheduling section, you may create and set the backup tasks. Check the Enable message store and configuration recovery backup option to activate it. Kerio Workspace offers two types of backup tasks: full backup and differential backup. The full backup stores all files and settings in Ker[...]

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    4.7 Update Checker 21 In the advanced backup configuration, define the number of saved backups. If this number is reached, the oldest file will be deleted upon creating a new backup. 4.7 Update Checker In the Update Checker section, you may set parameters for the product’s updates. Figure 4.11 The Update Checker Section This section includes i[...]

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    Kerio Workspace Administration Interface 22 4.8 Logs Logs are files where information about certain events (e.g. error and warning reports, debugging information, etc.) are recorded. Each item is represented by one row starting with a timestamp (date and time of the event). Messages in logs are displayed in English for every language version of Ke[...]

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    4.8 Logs 23 • Format — the log may be saved as in plain text ( TXT ) or in hypertext (HTML). If the log is saved in HTML, the encoding and colors (where highlighting was used) will be saved. If it is expected that the log would be processed by a script, it might be better to save it in plain text. • Source — the option enables saving of the[...]

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    Kerio Workspace Administration Interface 24 Figure 4.15 File Logging • Keep at most ... log file(s) — define how many log files will be stored. The oldest file will be cleared after each rotation. The External Logging tab: Open the External Logging dialog to set logging to a Syslog server or to a file. The three options can be combined. Fi[...]

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    4.8 Logs 25 • Enable Syslog logging — use this option to enable logging to a Syslog server • Syslog server — DNS name or IP address of the particular Syslog server. • Facility — this entry helps Kerio Connect recognize where a log came from ( Syslog server can receive logs from various sources). • Severity — set how important the lo[...]

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    Kerio Workspace Administration Interface 26 Server log All technical information is stored in this log. This includes, for example, error logs which are used by technical support and developers of this product.[...]

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    27 Chapter 5 Web Client (User Interface) Use one of the following addresses to access the web user interface login page: http://workspace_server_name (https://workspace_server_name) or http://server_IP_address (https://server_IP_address) . The interface allows you to create pages, sort them into folders and spaces and share them with other users. T[...]

  • Page 28

    Web Client (User Interface) 28 In each space, you can create other nested spaces. Nested spaces or pages in them inherit rights from their parent spaces (for more information on pages, see the next chapter in this manual). To created a new space of the highest level click on the Create a New Space button. Enter the name for the space. Enter descrip[...]

  • Page 29

    5.2 Pages 29 Figure 5.3 User’s space 5.2 Pages In every space, you may create pages and share them with other users. Each page may include as many components as you like. The components types are described in the following chapters. Creating a New Page To create a new page, click Create New Page in any space to which you have the Contributor or A[...]

  • Page 30

    Web Client (User Interface) 30 Figure 5.4 Page layout and color scheme edit Figure 5.5 New page The width of the columns can be changed by dragging the relevant border. You may add various components to the page. If the document is empty, icons for inserting particular components are displayed (see picture 5.5 ), If the page contains at least one c[...]

  • Page 31

    5.2 Pages 31 you want to insert another component. The insert component option is displayed which opens the menu with components to insert. Figure 5.6 Insert component options The following components may be inserted: • Text — inserts a formattable text field which may be edited in an editor • Image • Video — inserts a video file in FLV[...]

  • Page 32

    Web Client (User Interface) 32 Figure 5.7 Component controls Figure 5.8 Common option in the context menu • Hide Title/Show Title — displays or hides the title of the component. • Background Color — allows to select the color of the component background. Trans- parent background can also be set. • Cut — removes the component from the do[...]

  • Page 33

    5.2 Pages 33 Figure 5.9 Editing text in the format editor The Image Component A function for inserting images. Click the Select Image File button to open a dialog and select the image file. The video is uploaded into the component area. The icon in the bottom right corner allows you to change the area size; the image adjusts to the window in scale[...]

  • Page 34

    Web Client (User Interface) 34 *The Mashup Component Sometimes it is convenient or necessary to insert external content. It is useful especially for Internet video files. Insert the component and use the Enter a HTML code option. In the field opened, enter the HTML code of the content to be displayed. You can acquire the code on the source site. [...]

  • Page 35

    5.3 Using File Libraries 35 You may change the content by clicking the Change the HTML Code option. The Link List Component Improve your documents by inserting special link lists. The Create New Link option opens a dialog where you enter the name of the link (i.e. the text to be displayed) and URL address of the link which will open the appropriate[...]

  • Page 36

    Web Client (User Interface) 36 Note: If you upload a file which has already been uploaded to the same file library, you have the option to overwrite the original one. A new version of the file is created. The Create New Folder option allows you to sort the files in each file library. If necessary, you may rename the folders and upload new fil[...]

  • Page 37

    5.4 Sharing Possibilities and Features 37 Figure 5.16 File history in a File Library and its menu You may view and edit a file with Desktop Client on Windows and Mac OS X operating systems. It enables you to open the files in programs on your computer associated with the particular file types. For detailed information, see chapter 6 . 5.4 Sharin[...]

  • Page 38

    Web Client (User Interface) 38 Figure 5.17 Sharing settings and assigning rights to specific users 5.5 Additional Functions of the User Interface Kerio Workspace offers you a range of additional useful functions: • Drag and Drop — you can drag and drop spaces or pages to and from your Favorites in the hierarchic tree on the left • Search ?[...]

  • Page 39

    5.5 Additional Functions of the User Interface 39 Figure 5.18 The Tools Section • Add to Favorites , Remove from Favorites — this option in the drop-down menu of a space or page adds the space or page in the user’s favorites section or removes it. • Send Link — each space or page has an option to send the link to other users. A simple dia[...]

  • Page 40

    Web Client (User Interface) 40 You can also you the Drag and Drop function which allows you to change the order of spaces and pages in the hierarchical tree on the left. Drag and drop an item to a new position. Options for this operation differ depending on the object we wish to move: • dragging the object (space, page) in your Favorites section[...]

  • Page 41

    5.7 Mobile Client 41 Figure 5.21 Following the page activity 5.7 Mobile Client Kerio Workspace currently supports viewing on the iPhone devices. You cannot edit files using your phone. Once you log in to Kerio Workspace via your iPhone , you will be automatically redirected to the mobile address client: http://workspace_server_name/mobile , or htt[...]

  • Page 42

    42 Chapter 6 Desktop Client Kerio Workspace Desktop Client is an optional tool for Windows and Mac OS X operating systems. While the web interface allows you to preview only some of the files in file libraries (see above 5.3 ), the desktop client provides the preview and edit option in the programs associated with the particular files on your de[...]

  • Page 43

    6.2 Using Desktop Client 43 Figure 6.2 Desktop client menu with list of opened files for future modifications. Keeping the file opened in the desktop client allows you to open it again or save it to the server later by right-clicking the client icon. Before you decide to save the file on the server or keep it in the desktop client, you can add [...]

  • Page 44

    Desktop Client 44 Figure 6.3 Dialog to save edited file[...]

  • Page 45

    45 Chapter 7 Used open-source software Antisamy Antisamy is an HTML/CSS validation library. Copyright  2007-2008 Arshan Dabirsiaghi, Jason Li ANTLR ANTLR, ANother Tool for Language Recognition, is a language tool that provides a framework for constructing recognizers, interpreters, compilers, and translators from grammatical descriptions contain[...]

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    Used open-source software 46 Apache Commons Compress Apache Commons Compress defines an API for working with tar, zip and bzip2 files in Java. Copyright  2002-2009 The Apache Software Foundation Apache Commons FileUpload Apache Commons FileUpload provides file upload capability for servlets and web applications. Copyright  2002-2008 The Ap[...]

  • Page 47

    47 Copyright  2001-2004 Unicode, Inc. Copyright  2009 www.imdict.net Apache PDFBox Apache PDFBox is an open source Java PDF library for working with PDF documents. Copyright  1985 - 2007 Adobe Systems Incorporated. All Rights Reserved. Copyright  1995-2009 International Business Machines Corporation Copyright  2000-2006 The Legion Of[...]

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    Used open-source software 48 Apache XML Commons Apache XML Commons is a library containing common code for XML projects. Copyright  1998-2004 World Wide Web Consortium Copyright  1999 IBM Corporation, http://www.ibm.com Copyright  1999 Sun Microsystems, http://www.sun.com Copyright  2001-2003, 2006 The Apache Software Foundation Apache [...]

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    49 Ext.ux.TinyMCE Ext.ux.TinyMCE is an ExtJS form field containing TinyMCE v3. It is released under LGPL 2.1 or higher. Copyright  2008-2010 BYTE-force, www.byte-force.com Source code is available at http://www.kerio.com/ GPL GhostScript GPL GhostScript is a software for manipulating with PostScript and PDF files. It is released under GPL lice[...]

  • Page 50

    Used open-source software 50 Hibernate Hibernate is Relational Persistence for Java and .NET. It is distributed under LGPL license. Copyright  2006-2008 Red Hat Middleware LLC or third-party contributors Copyright  2008 Ovidiu Feodorov Hibernate Search Hibernate Search is a full text search engine for the persistence domain model. It is distr[...]

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    51 JSON json.jar is a Java library that converts data to/from JSON data interchange format. Copyright  2002, 2006, 2008 JSON.org libcurl Libcurl is a free and easy-to-use client-side URL transfer library. It supports the following protocols: FTP, FTPS, HTTP, HTTPS, GOPHER, TELNET, DICT, FILE and LDAP. Copyright  1996-2008, Daniel Stenberg. li[...]

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    Used open-source software 52 OpenLDAP Freely distributable LDAP ( Lightweight Directory Access Protocol ) implementation. Copyright  1998-2007 The OpenLDAP Foundation Copyright  1999 Juan C. Gomez. All rights reserved. Copyright  2001 Computing Research Labs, New Mexico State University, Portions Copyright  1999, 2000 Novell, Inc, Porti[...]

  • Page 53

    53 QtBrowserPlugin QtBrowserPlugin solution is a QT4 component useful for implementing plugins for web browser. It is released under LGPL 2.1. Copyright  2009 Nokia Corporation and/or its subsidiary(-ies) Source code is available at http://www.kerio.com/ QtSingleApplication (LGPL) QtSingleApplication is a QT4 component that provides support for [...]

  • Page 54

    54 Appendix A Legal Notices Microsoft  , Windows  , Windows NT  , Windows Vista  , Internet Explorer  , Active Directory  , Outlook  , ActiveSync  and Windows Mobile  are registered trademarks of Microsoft Corporation. Apple  , Mac OS  , Tiger  , Panther  , Leopard  and Snow Leopard  are registered trade[...]