KVH Industries TracVision manuel d'utilisation
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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation KVH Industries TracVision. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel KVH Industries TracVision ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation KVH Industries TracVision décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation KVH Industries TracVision devrait contenir:
- informations sur les caractéristiques techniques du dispositif KVH Industries TracVision
- nom du fabricant et année de fabrication KVH Industries TracVision
- instructions d'utilisation, de réglage et d’entretien de l'équipement KVH Industries TracVision
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage KVH Industries TracVision ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles KVH Industries TracVision et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service KVH Industries en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées KVH Industries TracVision, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif KVH Industries TracVision, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation KVH Industries TracVision. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Page 1
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Page 2
Installation 54-0239 Rev . A T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • Provides excellent satellite TV reception while driving along the open road. • Antenna tracks the DIRECTV 101W satellite, which is located in the southern sky . • System[...]
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Page 3
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • T wo people are required to lift the antenna. Do not try to install the antenna by yourself. • Remove the shipping restraints from underneath, as shown in the photos abov[...]
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Page 4
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • Position the roof rack crossbars 35 1 / 2 " apart, measured center-to- center . • At least 1" clearance is required between the underside of the antenna and the roof. T [...]
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Page 5
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • KVH’ s roof-mount kit is designed only for flat metal roofs up to 3 / 16 " thick. • Install a jack nut in all eight 7 / 16 " mounting holes. Ensure the jac[...]
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Page 6
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • KVH’ s Hummer kit is designed only for standard 2"-thick Hummer roof rack crossbars. • Position the roof rack crossbars 39 1 / 2 " apart, measured center-to- center . • Cut?[...]
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Page 7
A ugat T ool Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • If you must cut the antenna cable, terminate the cable with the supplied Snap-N-Seal ® F-connector . Low-quality connectors will degrade system performance. • Always use a[...]
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Page 8
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. Before you start: • Before connecting the power cable, remove the key from the ignition and remove the negative lead from the vehicle battery . Connecting the receiver power cable’ s red (posit[...]
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Page 9
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. Do not connect the receiver directly to the vehicle’ s batter y without following these additional steps: • Install a protective fuse (6 amps) within 18" of the battery . • Install a relay , switched?[...]
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Page 10
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. 9 Y ou af fixed the antenna serial number label to the red Activation Card. 9 Y ou verified the roof rack crossbars are securely fastened to the vehicle and are sturdy enoug[...]
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Page 11
PLEASE NOTE! If the T racV ision system was left on when the vehicle was last turned of f, T racVisionwill automatically turn on when you start up the vehicle. DO NOT DO ANYTHING! W ait 30-60 seconds for the Program Guide to load and you are rea[...]
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Page 12
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. 6. If Message 1 does not appear after 30 seconds , press the remote control’ s SA T button. Then press the POWER button. The receiver beeps twice. Do not move the vehicle for 20 [...]
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Page 13
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. Activating a Receiver • Before the customer can start enjoying satellite TV , he/she must activate the receiver (after the system has been installed) . • Don’t forget to give the customer?[...]
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Page 14
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • Don’t forget to give the customer the Activation Card! The customer must call KVH at 1-866-551-8004 to activate. • Make sure the customer understands how to use the remote control a[...]
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Page 15
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO remove all wire shipping restraints from underneath the antenna. • DO get another person’ s help to lift the antenna. • DO install all three T ORX screws at each mounting[...]
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Page 16
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO NOT ... • DO NOT mount the antenna to a sloped surface. • DO NOT tilt the antenna greater than 45° once the restraints are removed. • DO NOT paint the antenna. • DO NOT use KVH’ s roof[...]
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Page 17
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO install the receiver in a dry , well-ventilated area away from any heat sources. • DO allow at least 2 inches of empty space around the receiver for ventilation. • DO place[...]
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Page 18
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO terminate the antenna cable with the supplied Snap-N-Seal F-connector . • DO use an Augat tool to install F-connectors. • DO check the integrity of the F-connectors. Resistance?[...]
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Page 19
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO NOT ... • DO NOT route the antenna cable where it may become chafed. • DO NOT disconnect the two short cables that connect from one jack to another on the receiver ’s rear panel.?[...]
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Page 20
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO remove the key from the ignition and remove the negative lead from the vehicle’ s battery before connecting the receiver power cable. • DO connect the receiver power cable?[...]
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Page 21
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO teach your customer how to operate the remote control. For example, tell the customer to press the HUGHES button to turn the backlight on for nighttime operation. • DO give?[...]
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Page 22
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO call KVH T echnical Support at 1-401-847-3327 (press 3, 5, then 1 to skip the recording) or e-mail at techs@kvh.com if you need assistance when installing or servicing the T racV [...]
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Page 23
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • For complete troubleshooting information, refer to Section 10 of the TracVision A5 User’s Guide and the flowcharts on the following pages. T roubleshooting Effective April 2004 Subject to change without n[...]
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Page 24
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. The following pages provide step-by-step flowcharts for troubleshooting the problems noted below: • Picture freeze frames or pixels • Receiver locks up after guide download completes • Receiver turning on/of f without?[...]
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Page 25
TracVision A5 Troubleshooting F l owc har t Symptom: Picture freeze frames or pixels F reez e fram es or pixels Che c k for block age ( t rees, rain, dew, e t c . ) Bloc kage fo und? Pro b lem sol v ed? Fittings OK ? Pro b lem sol v ed? Clea r bl oc kag e Check fit t in gs on ante nna c ab l e (RG6) Correct f i t ti n g pro bl em Ye s Ye s No No Ye[...]
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Page 26
TracVision A5 Troubleshooting F l owc har t Symptom: Receiver locks up after guide download compl e te s Remove po w er fr om t h e receiver for 10 sec on ds, b y either turning off t h e r ecei ver front panel switch or t ur ni ng off th e vehi c le Guide l oa ds an d video is di sp layed ? Cal l KVH Ye s No Restor e pow er t o the rec ei ver Done[...]
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Page 27
TracVision A5 Troubleshooting F l owc har t Symptom: Receiver turning on/off without user a ct io n Rece iv er i s turning on an d off wi t hou t user act i on Is power sup p ly t o t he receiver c onsi st ent l y between 9 an d 1 6 V DC ? No Ye s Check pow er connec t ion s an d the in-l i ne fu se Pro b lem fo und? Ye s No Cal l KVH Correct t he [...]
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Page 28
TracVision A5 Troubleshooting F l owc har t Symptom: Program Guide doesn't l oa d and/or only odd transponders are OK Progra m G u id e does n' t l oad and/or onl y odd tr a nsponde rs ar e OK Is the rec ei ver set to "stack ed L NB " ? No Ye s Check fo r t hi rd party spl it t ers, amps, et c. Pro b lem fo und? Ye s No Done Gui[...]
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Page 29
TracVision A5 Troubleshooting F l owc har t Symptom: Remote control works intermittently or no t at a l l Rem ot e contro l w or ks intermitten tl y or not at all Pro b lem sol v ed? Done Ye s No Pro b lem sol v ed? Ye s No Mak e s ur e th e receiver i s t u rn ed on (you h ea r d t w o be eps upo n powe r- up) Pro b lem sol v ed? Done Ye s Done Ca[...]
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Page 30
Prob l em found ? TracVision A5 Troubleshooting Fl owc ha rt Symptom: No picture and no DIRECTV b an n er No picture & no DIREC T V banner display e d on monitor Turn on the monitors and /o r reconnect ca bles Are monitors on, and ar e audio/vide o c a bl es connected O K? Prob l em solv ed? Is the correct video setting selected on th e monitor[...]
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Page 31
TracVision A5 Troubleshooting Fl owc ha rt Symptom: No picture but DIRECTV banner di sp l ayed No pictu r e but DIRECTV banner disp la yed At Signal Quality Menu , i s signal level above 50 for transponders 19 & 22? Is an error mes s age displayed on t h e monitor? Is it raining; is there dew on the d om e? No Yes No Call DIRECTV t o reacti vat[...]
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Page 32
TracVision A5 Troubleshooting Fl owc ha rt Symptom: Antenna is n o i sy Antenna is making a "whirring " sound Yes Check fo r bloc k age No Antenna is vibra t in g excess i vel y, thumping, clicking, or making a grin d in g noise Is the vehi cl e stationary or movin g? While you hear the noise , i s the antenna searching o r do you have a [...]