KVH Industries TracVision R4 manuel d'utilisation

Satellite T elevision KVH T racV ision ® R5/R4 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision R5/R4[...]

Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® R5/R4 is designed for use with Eur opean and North American DVB-compatible satellite services as well as DIRECTV ® . This manual provides detailed instr uctions on the proper installation, use, [...]

T racVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DV B ® (Digital Video Broadcasting) is a registered trademark of the D VB Project. DIRECTV ® is an official trademark of DIRECTV , Inc. DISH Netw ork ™ is an official trademark of EchoStar Communications Cor poration. ExpressV u is a proper ty of Bell ExpressV u, a whol[...]

T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 1.2.1 T r acVision R5/R4 Components . . . . . . .[...]

ii 3 Using Y our T racVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-1 3.1 T urning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2 3.2.1 Using the Receiv er Remote Control to Switch Between Satellites . . . . . . . . . . . . . . . . [...]

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-3 5.4.1 PCB Remov al and Replacement . . . . . . . . . . . . . . . . . . . . . .5-5 5.4.2 RF Detector/D VB Decoder . . . . . . . . . . . . . . . . . . . . . . . . . .5-6 5.4.3 Antenna Gyro Assembly (T racVision R5 only) .......... .5-7 5.4.4 Antenna LNB Replaceme[...]

1 Introduction 1.1 Digital Satellite T elevision Y our new T racV ision R5/R4 satellite antenna is fully compatible with the Digital V ideo Broadcasting (DVB) satellites, which use the international standard for digital TV transmission, as well as Digital Satellite Service (DSS) services, such as DIRECTV. As a result, you will be able to r eceive a[...]

1.2 System Over view A complete satellite TV system includes the T racV ision R5/R4 connected to a receiver and a television set. The optional TV/SA T Switch allows you to select a satellite at the pr ess of a button. A desktop or laptop computer is used to configure the system and conduct diagnostics. The complete system is illustrated in Figure 1[...]

In-motion T racking (T racVision R5 only) The T racV ision R5 employs a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the antenna gyr o continuously measures your vehicle’s motion and position, and transmits commands to the antenna motors to keep the antenna pointed at the satellite at all times. 1.2.1 T rac[...]

1.3 Materials Provided with T racVision R5/R4 T able 1-3 lists the units, cables, and materials packed in the T racV ision R5/R4 package by name and KVH part number . Component KVH P art No. Antenna Unit (T racVision R5), comprising: 01-0225-19 † 01-0225-22 †† 01-0225-25 † †† 01-0225-28 † ††† Baseplate Assembly (T racVision R5) [...]

1.3.1 Additional Materials Required for T racVision R5/R4 Use T o make full use of your new T racV ision R5/R4 and receive satellite TV on the road, you will need to pr ovide/purchase the following: • T elevision • Appropriate r eceiver for your selected satellite TV service 1-5 Introduction 54-0157 Re v . H In Nor th America, you can purchase [...]

2-1 Installation 54-0157 Re v . H 2 Installation Y our T racV ision R5/R4 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the antenna unit 2.2 3. Connect system components 2.3 4. Activate the receiv er 2.4 5. Select activ e satellite 2.5 6. Set the s[...]

2-2 A Guide to T racVision R5/R4 Kitpack Contents T able 2-2 lists the materials provided in the kitpack. P art Qty . KVH P art No. Tie-wraps 5 22-0013 Clamshell v entilator 1 19-0230 #6 x 3 ⁄ 4 " thread-forming screws 3 14-0298-12 1 ⁄ 4 "-20 x 5 ⁄ 8 " hex scre ws 4 14-0250-10 1 ⁄ 4 " flat washers 4 14-0251 3 ⁄ 8 "[...]

2-3 Installation 54-0157 Re v . H 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. • Keep the antenna clear of any obstructions on the roof (e.g., air conditioners). The ante[...]

2-4 A Guide to T racVision R5/R4 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location.” 2. Remove the antenna unit from its shipping carton. 3. Position the antenna unit in the desired location on the centerline of the vehicle with the [...]

2-5 Installation 54-0157 Re v . H 7. Seal the two baseplate holes shown in Figure 2-4 with the plugs provided in the kitpack. 8. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern. 9. Reposition the antenna, lining up the[...]

2-6 A Guide to T racVision R5/R4 12. Cut the tie-wraps holding the antenna unit to the forwar d shipping r estraint (see Figur e 2-7). Figure 2-7 Forward Shipping Restraint Figure 2-6 Baseplate Connectors Facing Front of V ehicle – Recommended Drain Hole Locations Y ou MUST drill out the drain holes as indicated to ensure that any moisture that e[...]

2-7 Installation 54-0157 Re v . H 13. Remove the nuts and washers securing the shipping restraints to the baseplate. The shipping restraints ar e pictured in Figure 2-8. 14. Remove the shipping r estraints and replace the nuts and washers into their original positions. All nuts and washers removed in Step 13 must be reinstalled. These nuts and wash[...]

2-8 A Guide to T racVision R5/R4 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle. Locating the Switchplate A switchplate has been provided to serve as the hub of the T racV ision R5/R4 wiring (with the exception of the RF cable, which will be con[...]

2-9 Installation 54-0157 Re v . H 2.3.1 Connecting the Antenna Data/Power Cable 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-10). 2. Route the other end of the data/power cable down thr ough the cable access hole in the vehicle’s r oof and out through the switchplate pa[...]

2-10 A Guide to T racVision R5/R4 2.3.2 Connecting to V ehicle Power Recommended Power Wiring Short circuits may r esult in severe electrical shock or burns. Remove the appropriate vehicle fuse and test the cir cuit to ensure that no power is present befor e connecting the power cable. The switchplate requir es an 1 1-16 VDC power input. A quick- t[...]

2-11 Installation 54-0157 Re v . H 2.3.3 Connecting the Receiver Ground Wire A grounding wire (Cable #32-0583-50) has been pr ovided to connect your receiver to a suitable gr ound and protect the system. Attach the grounding wire to any suitable scr ew on the rear panel of the r eceiver with a good contact with the receiver chassis. The other end s[...]

2-12 A Guide to T racVision R5/R4 2.3.5 Connecting the Antenna RF Signal Cable to the Receiver 1. Route an RF cable up through the r oof ’s cable access hole. 2. Connect the RF cable to the antenna’s RF1 connector (see Figure 2-14). Once the cable is securely connected, loosen the sealing nut at the base of the RF1 connector and tighten it onto[...]

2-13 Installation 54-0157 Re v . H 2.3.5.2 Connecting Three or More Receivers and TVs (North American Systems) T o install three or more r eceiver/TV pairs, an active multiswitch (Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the receivers. Figur e 2-15 illustrates typical wiring arrangements for multiple r[...]

4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.6 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage. 1. Completely seal the cable access hole with si[...]

2.5 Selecting the Active Satellite As noted previously , T racV ision R5/R4 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a prepr ogrammed library of North American and European satellites. It also has two open slots that you may use to program two additional satellites of your choice. T ables 2-3 and 2-4 p[...]

The satellites listed in T racV ision R5/R4 s atelli te lib rary wi ll be sufficient for most users. However , if you wish to install one or two user-defined satellites, pr oceed to Section 2.5.2, “Programming User-defined Satellites.” After configuring the user-defined satellites, return to the satellite installation pr ocess in Section 2.5.1,[...]

2. If you are using HyperT erminal , open HyperT erminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update W izard, double-click the “KVH Flash Update W izard” shortcut on your computer ’s desktop to start the wizard. [...]

3. T ype SA TINST ALL, <sat_a_name>, <sat_b_name> and press Enter . T ype None as the name of Satellite B if wish to install only one satellite. K ey: <sat_a_name> = the name of your choice f or Satellite A <sat_b_name> = the name of your choice f or Satellite B 4. T ype L,X and press Enter to select which of these two satel[...]

2.5.2 Programming User -defined Satellites The T racV ision R5/R4 satellite library has two open slots that you may use to program two user -defined satellites in case you want to install/watch a satellite that is not in the KVH predefined satellite library . T o configure a user satellite, you will need to obtain the following satellite informatio[...]

Entering User -defined Satellite Data Once the link between the PC and the T racV ision R5/R4 is established as described in Section 2.5, “Selecting the Active Satellite,” follow these steps to begin entering the data for your user-defined satellite. 1. T ype HAL T and press Enter to place the antenna in Idle Mode. 2. T ype following command an[...]

This information has to be entered for each of the following categories: • vertical high • vertical low • horizontal high • horizontal low or • right • left T racV ision R5/R4 requires that the data fields for all transponder categories be provided. If the selected satellite does not have information for one or more of the transponder c[...]

An Example of Configuring a User -defined Satellite (Europe) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed. Y OURSA T 101 at 71 W est, D VB deco[...]

An Example of Configuring a User -defined Satellite (N. America) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed. Y OURSA T 101 at 71 W est, D VB [...]

2-24 A Guide to T racVision R5/R4 2.6 Setting the Skew Angle (European Systems Only) The Antenna LNB skew angle must be adjusted to optimize channel reception. Refer to your satellite service pr ovider for the proper skew angle for the selected satellite service and geographical location. The skew angle for satellites in the KVH library can also be[...]

2-25 Installation 54-0157 Re v . H Skew Angles LNB Clamp  & Wing Nut Scribe Mark LNB Figure 2-18 Skew Adjustment 4. T ype SKEW ANGLE and press Enter . The system will respond with the skew angle for whichever satellite is currently selected. Adjusting the LNB Skew Angle 1. Determine the skew angle for the selected satellite and region. 2. Lo[...]

2.8 Configuring T racVision R5/R4 for Remote Satellite Dish Operation In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception. The wiring option for the remote dish is very simple and should be installed when the T racV ision R[...]

2-27 Installation 54-0157 Re v . H 2.9 Changing Geographic Location If you move from Eur ope to the U.S., or from the U.S. to Europe, you will need to modify your T racV ision R5/R4 system to receive satellite TV signals in the new geographic area. T o begin receiving satellite signals in the new area, perform the following steps. Swap LNBs T o rec[...]

3 Using Y our T racVision R5/R4 For T racV ision R5/R4 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, highway overp[...]

3. T urn on the antenna using the switchplate, as pictured in Figur e 3-2. 4. (T racV ision R5 only) If the vehicle is moving, avoid turning the vehicle for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly . 3.2 Changing Channels and Switching Between Satellites If you have followed the installation instructi[...]

North America DIRECTV Subscribers DIRECTV subscribers in certain regions of the United States will requir e a DSS Plus r eceiver to receive br oadcasts from multiple satellites. If connected to the antenna’s RF1 connector , the DSS Plus receiver allows you to switch channels using the r emote control. If you ar e a DIRECTV subscriber , but do not[...]

Indicator Status Meaning Sat A Blinking green W ait – Searching for satellite S olid green T rac king Satellite A Error Blinking red System problem – Ref er to Section 4, “T roubleshooting, ” to find the possible cause Sat B Blinking green W ait – Searching for satellite Solid green T rac king Satellite B Connecting the TV/SA T Switch T o[...]

3.2.3 Using a PC to Switch Between Satellites If you’re unable to switch between satellites using the r eceiver remote contr ol, you can use a PC connected to the switchplate’s maintenance port to select between Satellite A and Satellite B. The procedur e requires a PC with W indows HyperT erminal or download the KVH Flash Update W izard (avail[...]

3. T ype @L,X and press Enter once the data connection is made. K ey: X = A or B (whiche ver satellite y ou want to track) T o select Satellite A, type @L,A and pr ess Enter . T o select Satellite B, type @L,B and press Enter . 4. The antenna unit shifts to track the second satellite. 3.3 W atching T elevision T racV ision R5 is designed to operate[...]

Sleep Mode (T racVision R5 only) When the vehicle has come to a stop and the antenna holds its position for 1 minute, the antenna unit enters Sleep Mode, which turns off the conical scan tracking, r educing any motor noise the antenna may be making. As soon as the vehicle moves, Sleep Mode will automatically be turned off and the system will begin [...]

If the satellite signal is lost while the system is in conical scan track mode, the control softwar e imposes a 45-second time-out delay . If the signal is not regained during that time, the antenna reverts to the set of Sear ch Modes to start looking for the satellite signal. This is an automatic process that does not r equire user intervention. 3[...]

8. W ait a minimum of 15 minutes for the Check Switch function to complete and for the antenna to restart and configur e itself for DISH 500 mode. If the Check Switch function fails (the receiver locks up), disconnect power from the r eceiver , restart the antenna, then restor e power to the receiver and try the Check Switch function again. 9. Run [...]

4 T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues Ther e ar ea number of common issues that can af fect the signal reception quality or the operation of the T racV ision R5/R4. [...]

4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-r esponsive, there are thr ee key factors to check as part of the troubleshooting process: 1. Blown Fuse – The antenna unit is equipped with two fuses mounted on its CPU Board. If either of these fuses has blown or been broken, the antenna unit will not operate.[...]

4.1.4 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome. While this moisture will usually be dispersed when the vehicle is in motion, it can disrupt the signal while the vehicle is at r est. This issue can be minimized with two approaches: 1. Spray the dome with hosed water to remove the dew from the dome surfac[...]

4.1.7 Incorrect or Loose RF Connectors As part of preventive maintenance (described in Section 5, “Maintenance” ) KVH recommends checking the antenna unit cable connections. A loose RF connector can reduce signal quality . In addition, if you are unable to switch to the other pr ogrammed satellite, make sure that you have connected your RF sign[...]

4.3 Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instr uctions for authorized service personnel who may be requir ed to replace T racV ision R5/R4 components. The T racV ision R4 does not include an antenna gyro. 4.4 Computer Diagnostics T racV ision R5/R4 has been designed to provide diagnostic readouts on a PC with [...]

3. Apply power to the T racV ision R5/R4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup. 4-6 A Guide to T racVision R5/R4[...]

5-1 Maintenance 54-0157 Re v . H 5 Maintenance 5.1 W arranty /Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement pr ovided with your KVH product. If you have any questions, please call your local authorized dealer/installer or distributor , or contact KVH or KVH Eu[...]

5-2 A Guide to T racVision R5/R4 5.3 Replaceable Parts T racV ision R5/R4 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision R5/R4 dealer/distributor first. Have the antenna unit serial number ready with a list o[...]

5-3 Maintenance 54-0157 Re v . H 5.4 Field Replaceable Unit Procedures The following subsections provide detailed pr ocedures for repairing or swapping out field r eplaceable units. The procedures refer to labeled items pr esented on the following diagrams. PCB PCB Cover P an Head Screws Rotating Plate RF Board Standoffs RF Board Cover RF Cover [...]

5-4 A Guide to T racVision R5/R4 F igure 5-3 Antenna Assembly Locking Nuts and W ashers Antenna Gyro Antenna Gyro Cable Reflector Brac ket Wing Screw and W asher LNB Clamp LNB Antenna Gyro Gasket T racVision R5 only PCB Cable Clamp RF Board Cable Clamp Scre w Rotating Plate Antenna Gyro Cable (T racVision R5 only) Figure 5-4 Close-up of[...]

5-5 Maintenance 54-0157 Re v . H 5.4.1 PCB Removal and Replacement Estimated Time to Repair: 1 ⁄ 2 hour The micropr ocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1 . The cover must be removed to gain access to the main power fuses and the PCB assembly . 1. Using needle-nose pliers, remove the E-ring fr om [...]

5-6 A Guide to T racVision R5/R4 7. The PCB is mounted to the r otating plate with 9 pan head scr ews. Remove the scr ews and PCB. 8. Reverse this process to install the r eplacement PCB. Reinstall all cable connectors removed in Step 6. 9. (T racV ision R5 only) Carry out all calibration pr ocedur es for the antenna gyr o (Section 5.4.3). 10. Rein[...]

5-7 Maintenance 54-0157 Re v . H 5. Remove the 4 standoffs – Fig. 5-1 . Remove the RF Detector PCB from the r otating plate. 6. Installation of the replacement RF Detector is the reverse of this pr ocedure. Be sure that the RF cables are r estored to their original positions. Be sure that the center conductor pin is center ed in the connector bef[...]

5-8 A Guide to T racVision R5/R4 Antenna Gyro Calibration 1. Connect a PC to the communications port as described in Section 4.4, “Computer Diagnostics.” 2. T ype HAL T and press Enter while the system is performing the limit switch initialization routine. The system will complete the initialization function by finding the azimuth and elevation[...]

5.5 Preparation for Shipment If it is necessary to repack the antenna unit for shipment, the shipping restraints r emoved during installation must be replaced. Follow these steps to r einstall the restraints. 1. Remove the radome. 2. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors. 3. Attach the three r estraint[...]

Appendix A System Specifications Physical Characteristics P ower 11-16 v olts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" (81 cm) wide x 14.8" (38 cm) high, 33 lbs (15 kg) LNB European system: Single output N. American system: Dual output T rac king (T racVision R5 only) Better than 30 º /sec Maintenance P or t 9600 bps, [...]

Appendix B Switchplate T emplate B-1 Switchplate T emplate 54-0157 Re v . H 3.82" (97 mm) .32" (8 mm) 2.36" (60 mm) .16" (4 mm) 3.19" (81 mm) 2.05" (52 mm) P anel Cutout 3 / 32 " (2.5 mm) dia[...]

KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www .kvh.com KVH Europe A/S Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.dk Internet: www .kvh.com KVH ® and T racVision ® are registered trad[...]