Lathem PC50/60 with Finger Sensor or TSRFS manuel d'utilisation
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Un bon manuel d’utilisation
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Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lathem PC50/60 with Finger Sensor or TSRFS décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation Lathem PC50/60 with Finger Sensor or TSRFS devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lathem PC50/60 with Finger Sensor or TSRFS
- nom du fabricant et année de fabrication Lathem PC50/60 with Finger Sensor or TSRFS
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lathem PC50/60 with Finger Sensor or TSRFS
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lathem PC50/60 with Finger Sensor or TSRFS ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lathem PC50/60 with Finger Sensor or TSRFS et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lathem en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lathem PC50/60 with Finger Sensor or TSRFS, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lathem PC50/60 with Finger Sensor or TSRFS, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lathem PC50/60 with Finger Sensor or TSRFS. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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PayClock ® & USB T erminal Manager T ime and Attendance System User ’ s Guide[...]
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THIS EQUIPMENT COMPLIES WITH FCC REQUIREMENTS PURSUANT OF PART-15 T h i s d e v i c e c o m p l i e s w i t h P a r t 1 5 o f t h e FCC Rules. Operation is subject to the following two conditions: (1) this device ma y not cause harmful interference, and (2) this device must accept any interference r eceived, including interference that may cause un[...]
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CONTENTS QUICK START STEPS ................................................................................... V WELCOME........................................................................................................ 1 PACKAGE CO NTENTS ........................................................................... 6 SYSTEM REQUIREMEN TS ......[...]
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APPENDIX A - P AYCLOCK CLIENT I NSTALLATION IN A MULTI- USER SYSTEM ............................................................................................... 73 APPENDIX B - I NTEGRATING PAYCLOCK WITH QUICKBOOKS... 75 APPENDIX C - P AYCLOCK CLIENT S OFTWARE WAN INSTALLATION .....................................................................[...]
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Quick Start Steps Carefully follow each step of th ese instructions for a troub le- free experience. 1 2 3 4 Verify the contents of your system. (For more detailed informat ion turn to page 6.) Install the PayClock Software . (For more detailed instructions turn to page 9.) Important Notes Make sure your screen saver is not showing before inserting[...]
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5 6 7 8 9 Open the PayClo ck software by clicking on the PayClock I con. The default password is lathem . (For more detailed instructions turn to page 31.) Click Setup Now from the Get Started window to configure PayClock. (For more detailed instructions turn to page 34.) Add employees using the Employees button under the Set up tab. To add a new e[...]
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PAYCLOCK USER’S GUIDE 1 Welcome Purpose of this User’s Guide The purpose of this user’s guide is not meant to be a complete manual for the product. It is a quick reference to get you started. Please refer to the PayClock Help for detailed product information, setup guidance, and operation information. Product Overview Reliability, functionali[...]
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PAYCLOCK USER’S GUIDE 2 The PC50/PC60 utilizes a proximity badge system, meaning that employees will punch in and out by pr esenting a badge in front of the terminal’s sensor. The PC50/PC60 also offers a backlit LCD screen to display important attendance information. Upon receiving a punch, the screen will display the employee’s name, In/Out [...]
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PAYCLOCK USER’S GUIDE 3 Features and Specifications • TS100 - Simple biometric touch sensor to clock in and out. • PC50/60 - Simple proximity badge system to clock in and out. • Instant identification eliminates buddy punching (TS100, PC50/60 with Wall Mount Finger Sensor or Remote Finger Sensor). • PC50/60 - Capable of playing audio and [...]
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PAYCLOCK USER’S GUIDE 4 Accessories A number of accessories are offered to further enhance your PayClock system. Visit http://shop.lathem.com to purchase additional accessories like the ones listed below. • Badges • Badge Racks • Fingerprint Sensor attachment • Annual Support Agreements Getting Help The purpose of this user’s guide is n[...]
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PAYCLOCK USER’S GUIDE 5 On the Support page, you may also submit a question through our online knowledgebase and one of our technicians will respond to your inquiry within 24 hours. Email support is free to all registered users. Telephone Support The help desk is available between the hours of 8am and 7pm Monday through Friday. Please call (800) [...]
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PAYCLOCK USER’S GUIDE 6 Package Contents Please verify that your package incl udes ALL of the following items. If your package is missing an item, please call the help desk at 1-800- 241-4990. TouchStation - TS100 Remote Finger Sensor - TSRFS[...]
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PAYCLOCK USER’S GUIDE 7 PayClock Proximity Terminal - PC50/60 Recommended Installation Tools (PayClock Proxi mity Terminal) Tape Measure Pencil Philips Head Screw Driver Optional- Power Drill & Drill Bits[...]
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PAYCLOCK USER’S GUIDE 8 System Requirements You must verify that your system meets ALL of the minimum requirements listed below in order to run PayClock on your computer. Do not install the software if your system does not meet these minimum requirements! Requirements: y Processor: 1 GHz or higher y Operating System: Microsoft Windows 32-Bit or 6[...]
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PAYCLOCK USER’S GUIDE 9 Install the PayClock Software The PayClock install loads the client and server application as well as your database. CAUTION: Before proceeding with your PayClock installation, verify that your PC meets ALL of the System Requirements listed on page 8! Standard Install Follow these instructions for these scenarios whether i[...]
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PAYCLOCK USER’S GUIDE 10 W i n d o w s 8 • Click the message “Tap to choose what happens on the disk.”. • Select Run Setup.exe. Note: Click Yes at the User Account Control confirmation window. Follow the Setup Steps • It may take the install a few minutes to start, please be patient. • From the Install PayClock window click on Nex[...]
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PAYCLOCK USER’S GUIDE 11 Install the USB Terminal Manager Software The USB Terminal Manager install loads the client application and drivers for the selected USB terminal. Follow these instructions for this scenario: • You want to use a PayClock USB terminal, which are TS100, PC50/60, Remote Finger sensor or PC50/60 with Wall Mount Finger Senso[...]
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PAYCLOCK USER’S GUIDE 12 Follow the Setup Steps • It may take the install a few minutes to start, please be patient. • From the USB Terminal Manager installation window click on Next. • At the Choose Terminal selection window, select the USB terminal that will be connected to the computer and then click Next to move forward. • At the [...]
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PAYCLOCK USER’S GUIDE 13 • The computer will automatically begin installation of the required software drivers. Follow these instructions to successfully complete the installation of the software drivers. Windows XP - Install the USB Drivers These two software drivers must be installed for the PayClock USB terminal to operate properly: TUSB[...]
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PAYCLOCK USER’S GUIDE 14 • Select “ Install the software automatically (Recommended) ” and click “ Next > ”. • When the driver is located, this message will display. Click “ Continue Anyway ”. • Click Finish to complete the process of loading the first driver. • Another “ Found New Hardware Wizard ” will display. Select[...]
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PAYCLOCK USER’S GUIDE 15 • Select “ Install the software automatically (Recommended) ” and click “ Next > ”. • When the driver is located, this message will display. Click “ Continue Anyway ”. • Click Finish to complete the process of loading the second driver. • Following the completion of installing the drivers, the PayCl[...]
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PAYCLOCK USER’S GUIDE 16 Complete the Installation • The Installation Complete window will display after the drivers are loaded, click Finished to complete the installation and reboot the computer if prompted. • The USB Terminal Manager icon will display in the notification Area with Device Connected.[...]
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PAYCLOCK USER’S GUIDE 17 Setting up a Multi-User System PayClock is by default a single user system. You must purchase and enable the multi-user feature in or der to access PayClock from other computers on your network. Note: You must register your PayClock software before enabling the Multi-User feature even if you have already paid for the feat[...]
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PAYCLOCK USER’S GUIDE 18 Optional USB Terminal only Installation These instructions identify how to install a USB terminal on a separate computer from the one which contains the PayClock software. Note: The second computer MUST be on the same Local Area Network (LAN) as the PayClock software installation . Run the USB Terminal Manager Setup P[...]
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PAYCLOCK USER’S GUIDE 19 • At the Choose Terminal selection window, select the USB terminal that will be connected to the computer and then click Next to move forward. • At the Ready to Install screen, click Next . Device Driver Installation - Windows XP • This window will display 2 times with the options “Continue Anyway” or “Sto[...]
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PAYCLOCK USER’S GUIDE 20 • After successfully connecting the PayClock USB terminal to your computer the message, “ Found New Hardware ” will show in the Notification Area with the USB icon . • The “ Found New Hardware Wizard ” will display. Select “ No, not this time ” and click “ Next > ”. • Select “ Install the softwa[...]
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PAYCLOCK USER’S GUIDE 21 Complete the Installation • The Installation Complete window will display after the drivers are loaded, click Finished to complete the installation and reboot the computer if prompted. • The USB Terminal Manager icon will display in the notification Area with Device Connected.[...]
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PAYCLOCK USER’S GUIDE 22 Mount the USB Terminal Select a site to place the USB termi nal that will be convenient to employees clocking in and out. If you wish to increase the distance between the USB terminal and the computer’s USB port, you may utilize the following USB cable extenders available from the help desk at (800) 241-4990 or from htt[...]
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PAYCLOCK USER’S GUIDE 23 Step 2: After selecting the appropriate installation site, use masking tape to hold the included Moun ting Template onto the wall. Drill holes using the template as a guide. Note: the bottom of the terminal should be about 45 inches from the floor. Remove the Template from the wall and install the included mounting screws[...]
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PAYCLOCK USER’S GUIDE 24 Hang the terminal on the wall, aligning the three keyholes on the rear of the enclosure with the three pr otruding screw heads, and then pressing downward on the terminal housing until it lowers onto the screws. Screw the small screw into the hole of the tab from the small “L”- shaped bracket at the bottom of the encl[...]
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PAYCLOCK USER’S GUIDE 25 Using the USB Terminals The PayClock USB terminals allow employees to perform certain functions such as punching In and Out. Using the TS100 To clock IN or OUT, the employee should place his finger on the TS100 sensor. Proper finger placement is critical . The employee should place his finger on the sensor as he did when [...]
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PAYCLOCK USER’S GUIDE 26 Using the PC50/60 To punch, move the badge towards and below the illuminated oval target area on the front of the PC50/60. When the badge is in close proximity to the PC50/60, a confirmation beep will sound, a text message will appear, a custom audio message may be played, and the oval target area will turn either green o[...]
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PAYCLOCK USER’S GUIDE 27 Using the PC50/60 & Finger Sensor The PC50/60 w/ Wall Mount Finger sensor can read a badge or fingerprint. Using a Badge at the PC50/60 w/Wall Mount Finger Sensor To punch, move the badge towards and below the illuminated oval target area on the front of the PC50/60. When the badge is in close proximity to the PC50/60[...]
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PAYCLOCK USER’S GUIDE 28 Using the Remote Finger Sensor To clock IN or OUT the employee should place his finger on the TSRFS sensor. Proper finger placement is critical . The employee should place his finger on the sensor as he did when he enrolled. The best method of finger placement is to roll the finger flat onto the sensor, as shown below. Th[...]
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PAYCLOCK USER’S GUIDE 29 Using the PayClock Software PayClock utilizes a sleek user interfa ce that allows you to get more out of the functions you use most. The interface provides centralized navigation to all parts and functions within the software. Navigation panes allow you to quickly manage payroll rules, employees, payroll data and reports.[...]
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PAYCLOCK USER’S GUIDE 30 • Home Tab: The Home tab contains information on how to start using PayClock along with quick action buttons in a flow chart of the routine process of use. • Timecards Tab: The Timecards tab contains functions for polling your terminal(s), editing employee timecards, globally editing a group of employees, exporting da[...]
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PAYCLOCK USER’S GUIDE 31 Logging into PayClock PayClock is a single user system by default with one user account, Administrator. The Administrator account gives the user full access to PayClock. Open the PayClock software by clicking on the PayClock Icon located on your desktop. Log In To begin using PayClock, you must first Log In to the system [...]
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PAYCLOCK USER’S GUIDE 32 3. Click OK and the software will open. A welcome tone will let you know that PayClock is ready for use. Create and Change Your Password You should create your own unique password to protect sensitive payroll data. 1. At the Log In screen, click the Change button. 2. Type in your Old Password (remember, the default is “[...]
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PAYCLOCK USER’S GUIDE 33 There are three ways to register your software: • Complete the Registration Wizard by clicking the Register Now button on the Get Started window that appears upon log-in. Fill in the requested information and submit. If you do not have an internet connection, select Print at the end of the wizard to print and fax your i[...]
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PAYCLOCK USER’S GUIDE 34 Setting up PayClock How does PayClock calculate time? PayClock uses an open shift to define the start of the workday. An employee’s open shift starts with his/her first punch of the day and continues until the day change or for 14 hours if working past the day change. The work day length is set to 14 hours by default. E[...]
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PAYCLOCK USER’S GUIDE 35 From the Getting Started window click the Setup Now button or click the Setup tab on the ribbon bar. Use the buttons on the Setup tab to set up your basic company structure. Pay Period Setup • At the Setup tab, click the Pay Class button. • Select the Standard pay class item from the List box on the left side of the w[...]
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PAYCLOCK USER’S GUIDE 36 • To set up weekly overtime, se lect the pay code and set the limit. Click the Help button is you need assistance setting up the overtime. • Click Save to keep your changes. Rounding Setup • With the Standard pay class item still selected, click on the Advanced tab. • Select the rounding option. Note: The “Not S[...]
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PAYCLOCK USER’S GUIDE 37 Additional Software Setup The Setup tab of the ribbon bar is used to configure the PayClock software for your company, pay period rules, departments, employees, shifts, payroll exports, PayClock users and preferences. See the PayClock Help for deta iled information on the Setup tab. Company Button At the Company button of[...]
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PAYCLOCK USER’S GUIDE 38 automatically deducted, or a combination of both. They can also be unpaid or paid. Breaks are applied to shifts. For example, you have a shift that starts at 7:30am and ends at 4:00pm with a 30 minute punched unpaid break that can be taken between 11:30am and 2:00pm. After defining the breaks assign them to shifts. Shifts[...]
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PAYCLOCK USER’S GUIDE 39 Add Employees and Assign Badges The Employees button under the Setup tab is used to maintain the employees in the PayClock software. This will include adding, editing and terminating employees. The Employees button has nine tabs - General, Overrides, Schedules, Benefit Time, Depa rtments, Personal, Messages, Terminals and[...]
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PAYCLOCK USER’S GUIDE 40 Add New Employees General Tab After adding the employees click on the Terminal Manager tab and update your terminal(s). 1. From the Ribbon Bar, click the Setup tab and click on the Employees button. The Employees window will display. 2. Click the New button, the next available blank employee template will display. 3. Type[...]
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PAYCLOCK USER’S GUIDE 41 5. If your company uses an Employee Number, enter it here. Usually, payroll services require an employee number for exports. 6. PayClock automatically fills in the Employee PIN but you can change it if you like. To change the PIN, enter the number in the Employee PIN field. Note: The Employee PIN is not supported with the[...]
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PAYCLOCK USER’S GUIDE 42 The next section covers each topic briefly to give you an overview of the system. See th e PayClock Help for detailed information on each topic. Overrides Tab You use the Overrides tab to define punched or automatically deducted breaks for individual employees on the open shift. Any defined breaks on this tab will overrid[...]
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PAYCLOCK USER’S GUIDE 43 Benefit Time Tab You use the Benefit Time tab to trac k an employee's benefits, such as how much sick or vacation time they have or have taken. You can track up to 5 pay codes. The softwa re keeps track of how much time the employee has taken and how mu ch time the employee has left. Departments Tab The Departments t[...]
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PAYCLOCK USER’S GUIDE 44 Enrolling Employee Fingerprints The Finger Template Management Wizard is used to enroll, re-enroll and maintain employee finger prints for the TS100, PC50/60 with Wall Mount Finger Sensor and Remote Finger Sensor. Proper finger placement is critical to ensure reliable punches. The best method of finger placement is to rol[...]
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PAYCLOCK USER’S GUIDE 45 • During enrollment, the employee should do his best to provide consistent finger placement: THIS IS CRITICAL. Good enrollment enables the finger sensor to provide the best matching possible during daily use, and thus, the enrollment process is one of the most important steps. • The finger sensor may have diffi culty [...]
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PAYCLOCK USER’S GUIDE 46 • Each good scan of the finger will cause a circle to change color on Step 2, with a successful registration all four circles will change color and then the message “Enrollment was Successful” will display. Note: The employee will have to repeat the registration process if the sensor did not read their fingerprint. [...]
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PAYCLOCK USER’S GUIDE 47 Editing Timecards The Timecards tab is used to manage employee punch data. You can view and edit employee punches as well as non-work time such as vacation time or dollar amounts such as tips. You can view employee data for open or closed pay periods. When you click on the Timecards tab you will see 4 areas, the Timecard [...]
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PAYCLOCK USER’S GUIDE 48 employees, select which Pay Class to ed it the data for, select the time period for the edits, export payroll data and clock the pay period. The Employee List and Toolbar The Employee List displays employees along with their summary data such as wages, regular time, overtime, vacation, etc. You can filter the employees th[...]
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PAYCLOCK USER’S GUIDE 49 • Department - From the list select the department or departments that hold the employees you want to display in the summary list. • Show Terminated Employees - Check this option if you want to display employees marked as terminated in the list. If you don’t want terminated employees to display in the list, uncheck [...]
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PAYCLOCK USER’S GUIDE 50 When an employee is selected from Employee List their individual timecard will display with their punch data for the selected pay period. The Timecard has 3 areas; the toolbar, the employee information and the timecard table. The Timecard Toolbar allows you to add punches and non-work time, search for exceptions, insert n[...]
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PAYCLOCK USER’S GUIDE 51 • List tab - This tab is designed specifically to be used to view the photos of employees who punch at the FaceIN terminal. This tab is not used with the USB terminals. Timecard Table Color Legend The timecard table can display the rows or cells in colors that a re used to identify certain conditions. • Light Blue - A[...]
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PAYCLOCK USER’S GUIDE 52 Timecard Timeline The Timecard Timeline is a snap-shot view of the shifts and punches for the selected date. The Timecard Timeline can be expanded, collapsed or hidden entirely. When the timeline is expanded it has 3 areas; the Actual Punches, the Adjusted Punches and the Shift. • Actual Punches area - Displays the unro[...]
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PAYCLOCK USER’S GUIDE 53 Maintaining Employee Timecards The Timecards tab is used to manage employee punch data. You can view and edit employee punches as well as non-work time such as vacation time or dollar amounts such as tips. The timecard body contains an area that resembles a spreadsheet for keying in punch data. Note: Manually added punche[...]
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PAYCLOCK USER’S GUIDE 54 • Type in the hour and the cursor will automatically move to the minutes. • Type in the minutes and the cursor will automatically move to AM/PM. • If your time is set to 12-hour format type an 'A' or 'P' to change to AM or PM. • Press enter or tab on the computer keyboard to save the punch. Add[...]
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PAYCLOCK USER’S GUIDE 55 • Select the Timecards tab on the ribbon bar and click on the desired employee from the Employee List, the employee’s timecard will display. • Locate the non-work time column and then click on the cell for the day that you want to add the non-work time. The cell will be highlighted when it has been selected. • Typ[...]
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PAYCLOCK USER’S GUIDE 56 • Select the Timecards tab on the ribbon bar and click on the desired employee from the Employee List, the employee’s timecard will display. • At the timecard table toolbar click the Insert button and select Transfer. The Add Transfer window will open. • Type in the hour and the cursor will automatically move to t[...]
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PAYCLOCK USER’S GUIDE 57 If the Shift column is displaying in the timecard table simply click in the cell for the desired day and from the list select the desired shift. The shift change will take affect immediately. See the PayClock Help for deta iled information on making a one-time department change in the timecard table. Adding Amounts - Inse[...]
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PAYCLOCK USER’S GUIDE 58 • At the Timecard toolbar click the Notes button, the Note Editor window will open. • Enter the text for the note; up to 500 characters can be entered. • Click the Save button, the note will be added and an icon will display identifying a note is attached. Using the Exception Filter Exceptions are events that occur [...]
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PAYCLOCK USER’S GUIDE 59 Selecting the Exceptions • At the timecard toolbar click the Exception button and select Exception Filter, the Exception Filter window will open. • Select the exception(s) you wish to view from the list. To view all exceptions click the Select All option. • Click Save, your exceptions have been chosen. Searching for[...]
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PAYCLOCK USER’S GUIDE 60 Creating an export file • Select the Timecards tab and se lect the pay period by using the Pay Period navigation buttons. • Click the Export button, th e Execute Exports… window opens. • Click on the desired payroll export in the list, there will be a check in the box ; when it has been selected. • Click the Run[...]
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PAYCLOCK USER’S GUIDE 61 1 WARNING - If you are not sure you want to close the pay period click CANCEL. • Type the word YES in the box and click OK with your mouse. Re-opening a Closed Pay Period A closed pay period can be re-opened for the purpose of making a forgotten edit or change, but caution should be used. Payroll rules may have changed [...]
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PAYCLOCK USER’S GUIDE 62 Global Scheduling The Scheduling tab presents a summary or snapshot of the estimated labor coverage in hours and dollars on a calendar. In addition the Scheduling tab is used to apply shifts to groups of employees, allowing shift assignments in mass rather than having to assign shifts to employees individually. These shif[...]
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PAYCLOCK USER’S GUIDE 63 Reports The Reports tab of the ribbon bar is used to obtain reports on the information that is stored in the database. When you click on the Reports tab you will see 3 areas; the Report Ribbon Bar, the Report Category List and the Report Toolbar with Viewer. Running Reports The Reports tab is used to view reports on emplo[...]
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PAYCLOCK USER’S GUIDE 64 Including All Employees in the selected report To view a report with all of the employees simply double click on the report in the list. • Click the Reports tab on the ribbon bar and the Reports window will display. • Double click on the report in the list you want to view. • The report will show in the preview area[...]
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PAYCLOCK USER’S GUIDE 65 Setting up your Terminal The Terminal Manager tab of the ribbon bar is used to maintain the terminals used to collect punch data. When you click on the Terminal Manager tab you will see 3 areas; the Terminal Manager Ribbon Bar, the Terminals List and the Terminal Properties and Toolbar. The Terminal Properties and Toolbar[...]
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PAYCLOCK USER’S GUIDE 66 Connection tab - TS100 Terminal The Connection tab allows you to define the name for the terminal. Employees tab - TS100 Terminal The Employees tab allows you to define which employees will be assigned to the terminal. Note: Only employees that have a finger enrolled will display in the list. Settings tab - TS100 Terminal[...]
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PAYCLOCK USER’S GUIDE 67 PC50/60 Terminal with Wall Mount Finger Sensor The PC50/60 w/TSWFS uses the USB Terminal Manager application to communicate with the PayClock software. It is not necessary to add a PC50/60 w/TSWFS terminal to PayClock; the USB Terminal Manager application will automatically add the terminal. Either the proximity ba dge re[...]
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PAYCLOCK USER’S GUIDE 68 Hardware Troubleshooting The following section contains common questions and problems as well as their appropriate resolutions. To view a complete list of common problems and their solutions please visit our knowledge base located online at: http://support.lathem.com Issue Resolution The time doesn’t show on the TS100 o[...]
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PAYCLOCK USER’S GUIDE 69 Does the finger sensor on my terminal need to be cleaned routinely? Depending on the amount of use, th e reader window may need to be cleaned from time to time. It will pick up dirt and salts from fingers. To clean t he sensor window, apply the sticky side of a piece of adhesive cellophane tape on the window and peel it a[...]
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PAYCLOCK USER’S GUIDE 70 The wrong employee name shows when the finger is read. What should I do? If an employee is mistakenly read as another employee, adjust the threshold level for the mistakenly read employee. Start with Medium High, if you are still experiencing the problem move up to the next level. Example: Jo e Smith puts his finger on th[...]
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PAYCLOCK USER’S GUIDE 71 When an employee tries to punch on the USB termianl, the display says “Server is offline”. What should I do? The connection to the PayClock Database Service has been interrupted. -Wait for the connection to re-establish itself. All punches will be saved and the punches will be added to the database when the connection[...]
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PAYCLOCK USER’S GUIDE 72 Software Troubleshooting The following section contains common questions and problems as well as their appropriate resolutions. To view a complete list of common problems and their solutions please visit our knowledge base located online at: http://support.lathem.com Issue Resolution What is the password to login to the s[...]
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PAYCLOCK USER’S GUIDE 73 Appendix A - PayClock Client Installation in a Multi-User System Follow these instructions when you want to run PayClock on more then one computer. These client instructions apply wheth er it is a new install or an upgrade. The PayClock Server must be installed before installing the Client software. Note: The multi-user l[...]
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PAYCLOCK USER’S GUIDE 74 Follow the Setup Steps • It may take the install a few minutes to start, please be patient. • From the Install PayClock window click on Next. • Read the License Agreement and select I accept the terms of the license agreement and Next to move forward. • Select the Custom option and click Next to continue. • [...]
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PAYCLOCK USER’S GUIDE 75 Appendix B - Integrating PayClock with QuickBooks The integration between PayClock and QuickBooks allows the user to enter the employees into QuickBooks and then synchronize them into PayClock. The export process allows PayClock to send employee total daily hours into the QuickBooks weekly timesheet. Here are some importa[...]
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PAYCLOCK USER’S GUIDE 76 NOTE: If the above two options are not selected the integration process will fail! • Click Continue and then click Done. • In PayClock click Next. • Map the QuickBooks Payroll Items to the PayClock Pay Codes. • When finished mapping the payroll items click Next. • If desired select the Send Employee pay rates fr[...]
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PAYCLOCK USER’S GUIDE 77 Appendix C - PayClock Client Software WAN Installation These instructions identify the steps to configure the PayClock Client software to communicate with the PayClock database server across the internet. Important Notes - WAN Installation Requirements • There must be a VPN tunnel connecting the local and remote sites. [...]
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PAYCLOCK USER’S GUIDE 78 • In the Support Assistant window, select Connection Info . • Print the Connection_Info.txt file. Step #2 - PayClock Clie nt at the remote site • Run the PayClock Setup Program • Go to the computer where you want to install PayClock. • Make sure your screen saver is not showing before inserting the PayClock CD. [...]
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PAYCLOCK USER’S GUIDE 79 • At the Install on Single PC or Network window select I need multiple computers that can run PayClock and click Next to continue. • At the Install Client Only or Client & Server window select Client Only and click Next to continue. • Enter the Server Information • The Select Server window will open with the m[...]
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PAYCLOCK USER’S GUIDE A Accessories, 4 Adding a New Employee, 40 Adding a Note , 57 Adding Amounts , 57 Adding Employees, 39 Adding Non-Work Time , 54, 55 Adding Punches , 53, 54 Annual Support Agreements, 5 Audio Tab - PC50/60, 66 Audio Tab - PC50/60 w/Wall Mount Finger Sensor, 67 B Badge Number, 40 Benefit Time Tab, 43 C Closing the Pay Period,[...]
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PAYCLOCK USER’S GUIDE Employee Button , 39 Employee List and Toolbar, 48 Employee Number, 41 Employees Tab - TS100, 66 Enrolling Employee Fingerprints, 44 Enrolling Fingerprints, 45 Exception Filter, 58 Exporting Data, 59 F Features & Specifications, 3 Filtering the Employee List, 48 Finger Enrollment Guidelines, 44 G Global Scheduling, 62 H [...]
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PAYCLOCK USER’S GUIDE M Maintaining , 53 Messages Tab, 43 Minimum PayClock Set up, 34 Mounting The PC50/60, 22 O One-Time Department Change , 56 One-Time Shift Change , 56 Overrides Tab, 42 Overtime , 35 P Package Contents, 6 Password, 32, 72 Pay , 35 PayClock Client Installation, 73 PayClock Client Software WAN Installation, 77 PayClock orb, 30 [...]
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PAYCLOCK USER’S GUIDE Running Reports, 63 S Salaried Employees, 41 Schedules Tab, 42 Scheduling Tab, 30 Searching for Exceptions, 59 Selecting an Employee in the Timecard , 53 Selecting Exceptions, 59 Selecting the Pay Period in the Timecard , 53 Setting the columns in the Employee List, 49 Setting the columns in the Timecard , 51 Setting up Mult[...]
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PAYCLOCK USER’S GUIDE Troubleshooting, 4 TS100 Properties, 65 TSRFS Properties, 67 U Upgrades, 3 USB Terminal Manager Only Installation, 18 Using PayClock, 31 Using the PayClock Software, 29 Using the PC50/60, 26 Using the PC50/60 & Finger Sensor, 27 Using the Quick Search, 49 Using the Remote Finger Sensor, 28 Using the Ribbon Bar, 29 Using [...]
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USG0095B P RINTED IN THE USA[...]