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POSIFLEX Business Machines PP2000 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation POSIFLEX Business Machines PP2000. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel POSIFLEX Business Machines PP2000 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation POSIFLEX Business Machines PP2000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation POSIFLEX Business Machines PP2000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif POSIFLEX Business Machines PP2000
- nom du fabricant et année de fabrication POSIFLEX Business Machines PP2000
- instructions d'utilisation, de réglage et d’entretien de l'équipement POSIFLEX Business Machines PP2000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage POSIFLEX Business Machines PP2000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles POSIFLEX Business Machines PP2000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service POSIFLEX Business Machines en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées POSIFLEX Business Machines PP2000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif POSIFLEX Business Machines PP2000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation POSIFLEX Business Machines PP2000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Rev. A PP2000 Series 2 Station Printer User’s Guide[...]

  • Page 2

    Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ[...]

  • Page 3

    PP2000 (E) User’s Manual i Table of Contents PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 MAIN PARTS ON THE EXTERIOR . . . . . . 2 -- 1 OUTPUT AREAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 1 CONTROL PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 1 INPUT / OUTPUT CONNECTOR . . . .[...]

  • Page 4

    PP2000 (E) User’s Manual ii STORE STAMP (OPTION) . . . . . . . . . . . . . . . . . . . . . . 6 -- 4 INTERNAL SWITCHES . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 4 CASH DRAWER CONNECTOR . . . . . . . . . . . . . . . . . 6 -- 5 SERIAL INPUT CONNECTOR (STANDARD 9 PIN RS232 INTERFACE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    PP2000 (E) User’s Manual 1 - 1 I. PRODUCT BRIEFING This is a high speed 2 - station journal / receipt printer. l A standard 2 station Journal / Receipt printer: The printing paper width is 44.5 mm. The printer can print both journal and receipt at the same time or only journal or receipt alone. l The ability for validation printing. l The configu[...]

  • Page 6

    PP2000 (E) User’s Manual 1 - 2 l Options include auto stamping ability of the store stamp on receipt and auto cutting of the receipt. l The ability of cutting paper in full or in part by software on receipt .[...]

  • Page 7

    PP2000 (E) User’s Manual 2 - 1 II. MAIN PARTS ON THE EXTERIOR A. OUTPUT AREAS B. CONTROL PANEL Receipt exit slot Journal window Validation printing insert slot Power LED On line LED Power On/Off switch Receipt switch Journal switch Manual stamping switch Receipt LED Journal LED On line switch[...]

  • Page 8

    PP2000 (E) User’s Manual 2 - 2 C. INPUT / OUTPUT CONNECTOR Cash drawer connector Serial connector Power connector Parallel connector[...]

  • Page 9

    PP2000 (E) User’s Manual 3 - 1 III. INS TALL ATION A. CHECK CONTENTS When you unpack carefully the carton that delivers PP2000 series printer, you will find it contains several items as illustrated below. l l PP2000 2 - station receipt / journal printer l l Two rolls of paper roll sample l l One set of ribbon l l Power adaptor with power cord (op[...]

  • Page 10

    PP2000 (E) User’s Manual 3 - 2 C. STORE STAMP INSTALLATION If your printer comes with stamp option, you can find a store stamp case in the rear of the receipt part of print anvil assembly. You may take it out gently by holding its handle with your fingers. Disassemble the holder and the spring piece away from the stamp case, then install the stor[...]

  • Page 11

    PP2000 (E) User’s Manual 3 - 3 of store stamp. When the printing ink of the stamp is not enough , you can drip printing ink into the two holes in the rear of the stamp case. D. R IBBON INSTALLATION / REPLACEMENT When replacing the ribbon, please take the handle at the center of the old ribbon case and lift it up. Then the old ribbon can be taken [...]

  • Page 12

    PP2000 (E) User’s Manual 3 - 4 turn the knob of the ribbon in the marked direction to tighten the ribbon and to ensure proper operation of the ribbon and to avoid jamming. E. CASH DRAWER CONNECTION Using the Posiflex signal cable CCBLA-180 to control a Posiflex cash drawer ( CR3100 or CR3200). However, by using the Posiflex signal split cable CCB[...]

  • Page 13

    PP2000 (E) User’s Manual 3 - 5 H. POWER ON Turn on the On/Off switch at the left to the control panel, there will be a short buzzing sound and it indicate s a normal power on. I. PAPER ROLLS INSTALLATION 1. Please refer to the picture above: Put the receipt roll into the left paper roll compartment and the journal roll into the right. Please note[...]

  • Page 14

    PP2000 (E) User’s Manual 3 - 6 4. To give an idea about the positioning matter of the receipt, the print center is 33.3 mm behind the auto-cut position, whilst the stamp center is 40.0 mm behind the print center. J. SELF TEST Please power off the printer for at least three seconds and then press and hold the receipt button while turning the on / [...]

  • Page 15

    PP2000 (E) User’s Manual 4 - 1 IV. MAINTENANCE NOTICES l The printer should be put at a well ventilated site and avoid direct sunshine, also avoid high temperature, high humidity, high magnetic field. The site should also be free from lots of metal chips and dust. l Never place any vessel for water alcohol beverages or any kind of fluid over the [...]

  • Page 16

    [...]

  • Page 17

    PP2000 (E) User’s Manual 5 - 1 V. SOFT WA RE COMMANDS The commands supported by the PP2000 Printer are listed below. For detail description of the below listed commands, please visit our web site http://www.posiflex.com.tw for detail descriptions of each command. NAME HEX FUNCTION LF 0A Print and line feed CR 0D Print and carriage return ESC SP 1[...]

  • Page 18

    PP2000 (E) User’s Manual 5 - 2 Software commands continued. NAME HEX FUNCTION ESC o 1B 6F Stamp ESC p 1B 70 Generate pulse ESC t 1B 74 Select character code table ESC u 1B 75 Transmit peripheral device status ESC v 1B 76 Transmit paper sensor status ESC z 1B 7A Turn parallel printing mode on for receipt and journal GS * 1D 2A Define download bit [...]

  • Page 19

    PP2000 (E) User’s Manual 6 - 1 VI. SPECIFIC ATIONS A. VALIDATION PRINTING Paper width: 140 mm or above Paper height: 65 mm or above Paper thickness: 0.07 ~ 0.14 mm Validation print: One line Number of characters: 55 Print area and sensor position: As illustrated in drawing above B. PAPER ROLL Paper type: High quality paper Paper roll width: 44.5 [...]

  • Page 20

    PP2000 (E) User’s Manual 6 - 2 C. LED INDICATIONS Power LED: Green: Printer power is working On line LED: Green: Printer is at on line state. The printer takes command from the host system at this state and takes no command from the buttons. Receipt LED: Red: Receipt pa per is out, or malfunction with receipt print. Journal LED: Red: Journal pape[...]

  • Page 21

    PP2000 (E) User’s Manual 6 - 3 E. PRINTER GENERAL SPEC ITEM SPECIFICATION Functions Receipt, journal and validation printing Printing Method 9 pin dot matrix impact; synchronized or separate printing of receipt and/or journal Printing Speed About 3 lines/sec., bi-directional Printing Capacity Receipt: 24 characters/line Journal: 24 characters/lin[...]

  • Page 22

    PP2000 (E) User’s Manual 6 - 4 F. STORE STAMP (OPTION) Cushion width: 34.0 mm Cushion height: 24.0 mm Cushion thickness: 1.0 mm Cushion material: PE foam Stamp total width: 34.0 mm Stamp total height: 24.0 mm ( engraving included ) Stamp total thickness: 5.0 mm Engraving width: 30.0 mm Engraving height: 20.0 mm Engraving thickness: 1. 2 mm Stamp [...]

  • Page 23

    PP2000 (E) User’s Manual 6 - 5 H. CASH DRAWER CONNECTOR PIN DEFINITION 1 Frame ground 2 CR2 kick (by Esc p 0 n1 n2) 3 Drawer open sense 4 +24 V DC power 5 CR1 kick (by Esc p 1 n1 n2) 6 Signal ground I. SERI AL INPUT CONNECTOR ( standard 9 pin RS232 interface) J. POWER INPUT CONNECTOR PIN DEFINITION 1 +24 V DC power 2 Power ground 3 N. C. CASE Fra[...]

  • Page 24

    PP2000 (E) User’s Manual 6 - 6 M. ENVIRONMENT Temperature: 0 ° C to 50 ° C Humidity: RH 10% to RH 90% without condensation N. RELI ABILITY Printer mechanism (without print head) life: 8,000,000 lines Print head life: 150,000,000 characters (2 dots/wire/character average) O. POWER ADAPTOR P A-300 ITEM SPECIFICATION INPUT VOLTAGE RANGE 100 V AC t[...]

  • Page 25

    PP2000 (E) User’s Manual 7 - 1 VII. REGULAR MAINTENANCE PROCEDURE A. DAILY MAINTENANCE Perform a basic cleaning and maintenance daily at a suitable timing as following 1. Turn power off and open the top cover. Press down the receipt lever and the journal lever. Take out both the paper roll of receipt and journal. 2. Use the attached soft brush to[...]

  • Page 26

    PP2000 (E) User’s Manual 7 - 2 B. PERIODIC M AINTENANCE A periodic maintenance and lubrication should take place by a qualified maintenance specialist in every 6 months.[...]

  • Page 27

    PP2000 (E) User’s Manual 8 - 1 VIII. BASIC TROUBLE SHOOTING A. NO OPERATION AFTER POWER ON If the printer does not work, neither does the power on LED lit: 1. Check if the power cord is well connected. 2. Check if the power outlet the printer is connected to is supplied with power. 3. If the printer does not work, neither does the buzzer beep, ho[...]

  • Page 28

    PP2000 (E) User’s Manual 8 - 2 D. PAPER JAMMED In case of serious paper jammed problem, please pull both the receipt lever and the journal lever forward and push the print anvil assembly backward (as indicated in the picture) to raise the print anvil assembly. Receipt lever Journal lever Raise the print anvil assembly[...]

  • Page 29

    PP2000 (E) User’s Manual 8 - 3 Once the print anvil assembly is lifted, the paper jam can be dismissed. Please clean the paper residue in the area before putting back the print anvil assembly if the condition requires. When you are putting back the print anvil, please pay special attention to the position of the pick up reel for journal. Because [...]

  • Page 30

    PP2000 (E) User’s Manual 8 - 4 However, the journal pick up reel does not automatically move forward when the print anvil assembly is put back. Please then put the journal pick up reel back to its original location, and roll the reel so that the journal remains properly tensioned. Direction to roll No auto-return with print anvil[...]