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Source Technologies ST9510 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Source Technologies ST9510. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Source Technologies ST9510 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Source Technologies ST9510 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Source Technologies ST9510 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Source Technologies ST9510
- nom du fabricant et année de fabrication Source Technologies ST9510
- instructions d'utilisation, de réglage et d’entretien de l'équipement Source Technologies ST9510
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Source Technologies ST9510 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Source Technologies ST9510 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Source Technologies en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Source Technologies ST9510, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Source Technologies ST9510, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Source Technologies ST9510. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    ST Secure MICR Printer User’s Guide 1 2006, Source Technologies March 2006 All Rights Reserved ST9510 Secure MICR Printer User’s Guide Source Technologies 2910 Whitehall Park Drive Charlotte, NC 28273 www.sourcetech.com techsupport@sourcetech.com 800-922-8501  2006, Source Technologies All rights reserved. Written and produced by Source Tech[...]

  • Page 2

    ST Secure MICR Printer User’s Guide 2 2006, Source Technologies March 2006 All Rights Reserved This manual serves as a reference for Source Technologies Secure MICR Printer. This manual should be used as a reference for learning more about MICR technology, and developing MICR printing applications. This guide was produced to assist IS Technicians[...]

  • Page 3

    ST Secure MICR Printer User’s Guide 3 2006, Source Technologies March 2006 All Rights Reserved Table of Contents 1. Printer Installation .................................................................... 5 2. MICR Overview ......................................................................... 6 The Check Processing System ...................[...]

  • Page 4

    ST Secure MICR Printer User’s Guide 4 2006, Source Technologies March 2006 All Rights Reserved 8. MICR Commands Examples .................................................... 26 PJL Unlock Sequence ........................................................... 26 PCL Initial Setup ................................................................... 26[...]

  • Page 5

    ST Secure MICR Printer User’s Guide 5 2006, Source Technologies March 2006 All Rights Reserved 1. Printer Installation For complete information on how to unpack and setup your printer, see your printer’s user’s guide. Please read the following if you are going to install the printer driver shipped with your printer. 1. Locate the CD that was [...]

  • Page 6

    ST Secure MICR Printer User’s Guide 6 2006, Source Technologies March 2006 All Rights Reserved 2. MICR Overview MICR stands for Magnetic Ink Character Recognition. All MICR documents have a MICR line with numbers and symbols printed in a MICR font with magnetically chargeable toner. Each character of the MICR font has a unique waveform when sense[...]

  • Page 7

    ST Secure MICR Printer User’s Guide 7 2006, Source Technologies March 2006 All Rights Reserved The key standards that address check documents are as follows: ANSI X9.7 Specifications for Bank Check Background and Convenience Amount Field ANSI X9.13 Specifications for Placement and Location of MICR Printing ANSI X9.18 Paper Specifications for Chec[...]

  • Page 8

    ST Secure MICR Printer User’s Guide 8 2006, Source Technologies March 2006 All Rights Reserved 3. MICR Check Design General Features of Check Design To be a legal and negotiable document, the nece ssary elements required on a check are the date, amount, payee, drawee institution, and payer’s signature. Other elements included in a good check de[...]

  • Page 9

    ST Secure MICR Printer User’s Guide 9 2006, Source Technologies March 2006 All Rights Reserved Data Elements Date The date is a required data element for a check. It represents the day on or after the transfer of the check amount may take place. It is usually placed in the upper right portion of the check so it does not interfere with the conv en[...]

  • Page 10

    ST Secure MICR Printer User’s Guide 10 2006, Source Technologies March 2006 All Rights Reserved Payee Area The payee is a necessary element for a negotiable document. The payee area is generally to the left side of the document either above or below the amount in words. It is often preceded by the words “Pay to the Order Of.” The payee data s[...]

  • Page 11

    ST Secure MICR Printer User’s Guide 11 2006, Source Technologies March 2006 All Rights Reserved MICR Line Accurate high-speed processing of your checks by financial institution s is enabled by the accuracy and integrity of the data in the MICR line. Refer to figure 3.1 for the location of the following MICR line fields. The MICR line is read from[...]

  • Page 12

    ST Secure MICR Printer User’s Guide 12 2006, Source Technologies March 2006 All Rights Reserved Figure 3.1: Sample Check A. Serial Number: Must be in the upper right corner and match the serial number in the MICR line (see D for further explanation). B. Fractional Routing Transit Number: Should be in the upper right corner and must match the rout[...]

  • Page 13

    ST Secure MICR Printer User’s Guide 13 2006, Source Technologies March 2006 All Rights Reserved 4. Quality Issues A high quality MICR document can be read by bank reader/sorter equipment many times with no readability issues and does not result in damage to bank equipment. This quality is the result of a well designed printer, an originally manuf[...]

  • Page 14

    ST Secure MICR Printer User’s Guide 14 2006, Source Technologies March 2006 All Rights Reserved Quality Quality MICR check printing with your ST Secure MICR Printer requires check stock that matches the printer’s requirements. Source Technologies ca n supply paper specifically made for our printers. If you wish to order check stock from other s[...]

  • Page 15

    ST Secure MICR Printer User’s Guide 15 2006, Source Technologies March 2006 All Rights Reserved 5. Security Issues Printing negotiable documents from blank paper on desktop MICR laser printers makes security a top priority for any company em barking on a desktop check printing project. Good security programs integrate hardware, software, your emp[...]

  • Page 16

    ST Secure MICR Printer User’s Guide 16 2006, Source Technologies March 2006 All Rights Reserved The following internal and external security measures will help minimize your risk of check fraud. 1. Financial institutions should train tellers to look at the check, not the person presenting the check. The check, not the person, is the ite m that mu[...]

  • Page 17

    ST Secure MICR Printer User’s Guide 17 2006, Source Technologies March 2006 All Rights Reserved 10. Stay abreast of current check fraud methods and the latest in fraud detection. Offer seminars to educate corporate clients. 11. Review and document your internal negotiable document printing procedures. Investigate employee backgrounds before assig[...]

  • Page 18

    ST Secure MICR Printer User’s Guide 18 2006, Source Technologies March 2006 All Rights Reserved 6. MICR Features Source Technologies’ Secure MICR Printer is designed to allow both general office document printing and secure MICR document printing. You may print a variety of conventional jobs with MICR toner using all of the printer features ava[...]

  • Page 19

    ST Secure MICR Printer User’s Guide 19 2006, Source Technologies March 2006 All Rights Reserved eye. This font provides protection against reproduction by most scanners and copiers because they cannot successfully print the tiny letters. Most check printers use this font in the signature area of their preprinted checks. We recommend using this fo[...]

  • Page 20

    ST Secure MICR Printer User’s Guide 20 2006, Source Technologies March 2006 All Rights Reserved 7. MICR Commands The following are the key PJL and PCL commands required to access MICR resources in the printer. For the complete source of information on PJL and PCL languages, consult the Lexmark Technical Reference documentation. PJL MICRJOB Each M[...]

  • Page 21

    ST Secure MICR Printer User’s Guide 21 2006, Source Technologies March 2006 All Rights Reserved PJL Re-Lock Sequence With A New Password Value <ESC>%-12345X@PJL DEFAULT LRESOURCE:”flash:” LRWLOCK=”xxxxxxxx” (0D)(0A)<ESC>%-12345X This command requires the resources to be pr eviously unlocked. The new password is represented by [...]

  • Page 22

    ST Secure MICR Printer User’s Guide 22 2006, Source Technologies March 2006 All Rights Reserved 1. If you are using a printer driver that is set to 600 DPI, the printer data stream should include a Unit of Measure PCL command set to 600. The command is <ESC>&u600D 2. If the application controls the printer data stream, add the Unit of M[...]

  • Page 23

    ST Secure MICR Printer User’s Guide 23 2006, Source Technologies March 2006 All Rights Reserved • Printer State “Ready” is the expected return • Serial Number = Printer Serial Number • Page Count = Printer Page Count • Cartridge Type “MICR” is the expected return. “Normal” could mean the command was sent to a non-MICR printer [...]

  • Page 24

    ST Secure MICR Printer User’s Guide 24 2006, Source Technologies March 2006 All Rights Reserved Error Messages A majority of the printer error conditions are documented in the User’s manual for the printer. The following are additional error conditions related to the ST Secure MICR printer. Toner Low The printer will stop with Error and Press B[...]

  • Page 25

    ST Secure MICR Printer User’s Guide 25 2006, Source Technologies March 2006 All Rights Reserved Ready / Data Off Toner Low On Load Paper Off Paper Jam Off E r r o r O n Blue Button Off The following light pattern indicates t he cartridge is not supported in this specific print er. Replace with a supported cartridge type.[...]

  • Page 26

    ST Secure MICR Printer User’s Guide 26 2006, Source Technologies March 2006 All Rights Reserved 8. MICR Command Example Figure 8.1, is an illustration of an Accounts Payable check and remittance information. The page used a PCL MACRO for the static data and background design. This manual does not address MACRO design and programming, but the vari[...]

  • Page 27

    ST Secure MICR Printer User’s Guide 27 2006, Source Technologies March 2006 All Rights Reserved PJL Re-Lock Sequence The last two lines re-lock the secured fonts. The password is not changed in this example. FIGURE 8.1 SAMPLE ACCOUNTS PAYABLE CHECK[...]

  • Page 28

    ST Secure MICR Printer User’s Guide 28 2006, Source Technologies March 2006 All Rights Reserved PJL and PCL commands used to print the sample check: <ESC>%-12345X@PJL LDECLARE LRESOURCE:"flash:" LRWLOCK="PASSW ORD" @PJL MICRJOB @PJL ENTER LANGUAGE = PCL <ESC>&l2a1h6d1e64F <ESC>&u600D <ESC>&f[...]

  • Page 29

    ST Secure MICR Printer User’s Guide 29 2006, Source Technologies March 2006 All Rights Reserved Appendix A: E13B MICR Font Mapping MICR Font Description Alpha/Numeric Hex Values Character Values 1 / Amount Symbol A a / 41 61 2F : Transit Symbol T t B b : 54 74 42 62 3A ; On-Us Symbol O o C c ; 4F 6F 43 63 3B = Dash Symbol V v D d - = 56 76 44 64 [...]

  • Page 30

    ST Secure MICR Printer User’s Guide 30 2006, Source Technologies March 2006 All Rights Reserved Appendix B: Secure Numeric Font Mapping Description Alpha/Numeric Hex Value Secure Font Character Character Dollar Sign $ 23 Left Bracket ( 28 Right Bracket ) 29 Asterisk * 2A Comma , 2C Dash - 2D Period . 2E Slash / 2F Zero 0 30 One 1 31 Two 2 32 Thre[...]

  • Page 31

    ST Secure MICR Printer User’s Guide 31 2006, Source Technologies March 2006 All Rights Reserved Appendix B continued: S ecure Numeric Font Mapping Description Alpha/Numeric Hex Value Secure Font Character Character Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Arrow > 3E Example: NOTE: The secure fonts in the example are magnified for pur[...]

  • Page 32

    ST Secure MICR Printer User’s Guide 32 2006, Source Technologies March 2006 All Rights Reserved Appendix C: ICR Secure Numeric Font Mapping Description Alpha/Numeric Hex Value Character Character Zero 0 30 One 1 31 Two 2 32 Three 3 33 Four 4 34 Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Asterisk * 2A Comma , 2C Period . 2E Dollar Sign $ 2[...]

  • Page 33

    ST Secure MICR Printer User’s Guide 33 2006, Source Technologies March 2006 All Rights Reserved Appendix D: CMC7 MICR Font Mapping Description Alpha/Numeric Hex Values CMC7 Font Characters Values 1 Zero 0 30 One 1 31 Two 2 32 Three 3 33 Four 4 34 Five 5 35 Six 6 36 Seven 7 37 Eight 8 38 Nine 9 39 Colon : 3A[...]

  • Page 34

    ST Secure MICR Printer User’s Guide 34 2006, Source Technologies March 2006 All Rights Reserved Semi-Colon ; 3B Less Than < 3C Equal = 3D Greater Than > 3E 1 The CMC7 Font in the example above is magnified for purposes of clarity.[...]