XiNCOM XC-DPG603 manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation XiNCOM XC-DPG603 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation XiNCOM XC-DPG603 devrait contenir:
- informations sur les caractéristiques techniques du dispositif XiNCOM XC-DPG603
- nom du fabricant et année de fabrication XiNCOM XC-DPG603
- instructions d'utilisation, de réglage et d’entretien de l'équipement XiNCOM XC-DPG603
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage XiNCOM XC-DPG603 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles XiNCOM XC-DPG603 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service XiNCOM en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées XiNCOM XC-DPG603, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif XiNCOM XC-DPG603, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation XiNCOM XC-DPG603. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

        CUTTING EDGE INNOV A TIONS. Twin W AN DNS IP VPN Gateway[...]

  • Page 2

    → T able of C ont ents Introduction 4 Features 5 Physical Details 7 Basic Setup 9 Configuring your LAN 10 Connecting Broadband Modems 12 Configuring for Interent Access 13 Configuring your LAN PCs 14 Advanced Port 16 Port Options 17 Load Balance 18 Advanced PPPoE 19 Advanced PPTP 20 Advanced Setup 21 Host IP Setup 22 Virtual Server 23 Custom V[...]

  • Page 3

    T able of C ont ents QoS Configuration 33 VPN Configuration 34 IPSec Global Setting 35 Policy Setup 36 DNS Configuration 38 Domain Name Server Configuration 40 Map Host URL 42 Management Assistant 43 SNMP 43 Email Alert 43 Syslog 44 Upgrade Firmware 45 Operation & Status 47 System Status 47 Restore Factory Defaults 48 W AN Status 48 LAN Sta[...]

  • Page 4

    → Chapter 1 - Intr oduc tion The XiNCOM XC-DPG603 is a revolutionary DNS to IP VPN Gateway that provides advanced networking services most commonly found in enterprise class infrastructures at a fraction of the cost. XiNCOM tailors these services with innovative features such as inbound/outbound load balancing, auto-failover , and a built-in VPN [...]

  • Page 5

    F e a t u r e s Built-in VPN Endpoint Full VPN Endpoint with support for up to 50 VPN tunnels using the IPsec encryption protocol. Authoritative DNS to IP Gateway The XC-DPG603 is an authoritative DNS to IP gateway that resolves a domain name to its respective IP addresses. This new capability allows for inbound failover and load balancing for serv[...]

  • Page 6

    Other Features: DHCP Server Support Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and other devices upon request. The XC-DPG603 can act as a DHCP Server for devices on your local LAN. Multi Segment LAN Support LANs containing one or more segments are supported via the XC-DPG603’s built-in static routing table. ARP prox[...]

  • Page 7

    Twin WAN DNS IP VPN Gateway XC-DPG603 F ront P anel: Operation of the Front Panel LEDs is as follows: System: Power OFF - No Power . ON - Normal Operation Status OFF - Normal Operation ON - Firmware not loaded or Hardware Error Blinking - Data in/out W AN: LINK/ACT ON - Physical connection to the Broadband modem on W AN port 1/2 established. OFF - [...]

  • Page 8

    Ph ysical Details LAN Ports W AN1 W AN2 Reset DC 5V F ront P anel Sta tus and Error c onditions LED Action Condition W AN1 LINK/ACT & 10M/100M LEDs flash alternatively . Firmware Download in progress. W AN1 LINK/ACT & 10M/100M LEDs flash concurrently . MAC address not assigned. W AN1 LINK/ACT & 10M/100M LEDs solid On SDRAM error W AN2[...]

  • Page 9

    Chapter 2 - Basic Setup Overview Basic setup of your XC-DPG603 wil involve the following steps: 1. Connect the XC-DPG603 to one (1) PC and configure it to your existing LAN. 2. Connecting one or two Broadband Modems to your XC-DPG603. 3. Configuring the XC-DPG603 for Interent Access. 4. Configuring all PCs on your LAN to use the XC-DPG603. Requi[...]

  • Page 10

    C onfiguring the X C-DPG603 f or your LAN a 1. 2. 3. 4. 5. 6. 7. 8. 9. Procedur e Use a standard LAN cable to connect your PC to any LAN port on the XC-DPG603. Connect the power adapter and power up the XC-DPG603. Only use the power adapter provided with the product; using a different one may cause hardware damage. Start your PC or restart your PC [...]

  • Page 11

    Ensure these settings are suitable for your LAN: • The default settings are suitable for many situations. • See the following table for details of each setting. F igure 3. LAN & DHCP C onfiguring the X C-DPG603 f or your LAN 11 This is the IP address for the XC-DPG603 when seen from the local LAN. Use the defualt value unless the address is[...]

  • Page 12

    LAN Ports W AN1 W AN2 Reset DC 5V C onnec ting two br oadband modems a 1. 2. 3. 4. 5. Procedur e Ensure the XC-DPG603 and the DSL/Cable modem are powered OFF . Leave the modem or modems connected to their data line. Connect the Broadband modem(s) to the XC-DPG603. If using only one (1) Broadband modem, connect it to the “W AN 1” port. Use stand[...]

  • Page 13

    Select Primary Setup from the menu. Configure W AN 1 and/or W AN 2 as required. For any of the following situations, refer to Chapter 3: Advanced Port Setup for any further configuration which may be required such as: • Using both ports • Multiple IP addresses on either port • Multiple PPPoE sessions • PPTP connection method 1. 2. Setting[...]

  • Page 14

    C onfigur e PCs on y our LAN Ov er view For each PC, the following may need to be configured: TCP/IP network settings Internet Access configuration T CP/IP Settings When using Windows 95/98/ME/2000/XP and the XC-DPG603’ s TCP/IP default settings, no changes need to be made. Just start or reboot your PC. By default, the XC-DPG603 will act as a D[...]

  • Page 15

    For Apple Clients Open the TCP/IP Control Panel. Select Ethernet from the Connect via pop-up menu. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field can be left blank. Close the TCP/IP panel, saving your settings. Note: If using manually assigned IP addresses instead of DHCP , the required changes are: • Set the [...]

  • Page 16

    → Chapter 3 - A dvanced P or t Overview Port Options contains some options which can be set on either or both W AN ports. For most situations, the default values are satisfactory . Load Balance screen is only functional if you are using both W AN ports. It allows you to determine the proportion of W AN traffic sent through each port. Advanced PP[...]

  • Page 17

    P or t Options F igure 6. Port Options Connection V alidation PPPoE / PPtP Connection Options T ransparent Bridge Mode Health Check Use this field to select the type of connection validation to perform. When set to ICMP , the XC-DPG603 sends out ICMP echo requests. When set to HTTP , the XC- DPG603 requests web pages. Alive Indicator This is the I[...]

  • Page 18

    L oad Balance F igure 7. Load Balance Console Configuring Load Balancing The T win W AN line of products uses a session based Load Balancing algorithm by allowing you to manage sessions using several different options: Bytes rx+tx By monitoring real time speed of both W AN connections, the XC-DPG603 will establish new sessions on the W AN port wit[...]

  • Page 19

    A dvanc ed PPP oE F igure 8. Advanced PPP oE Settings - Advanced PPP oE W AN Port PPPoE Session Select the desired Port and Session, then click the “Select” button. The data for the selected Port/Session will then be displayed in the W AN IP Account section. W AN IP Account • User Name – Enter the PPPoE user name assigned by your ISP . • [...]

  • Page 20

    A dvanc ed PPTP F igure 9. Advanced PPTP Settings - Advanced PPTP W AN Port Select the desired Port and click the “Select” button. The data for the selected Port will then be displayed in the W AN IP Account section. W AN IP Account • User Name – The PPTP user name (login name) assigned by your ISP . • Password – This field is associat[...]

  • Page 21

    → 21 Chapter 4 - A dvanced Setup Overview The following advanced features are provided. Host IP Setup Virtual Server Custom Virtual Server Special Applications Dynamic DNS Multi DMZ Advanced Features UPnP This chapter contains details of the configuration and use of each of these features. XC-DPG603 T win W AN DNS IP VPN Gatewa y Chapter C onten[...]

  • Page 22

    Host IP Host IP This feature is used in the following situations: When you have Multi-Session PPPoE and wish to bind each session to a particular PC on your LAN. When you wish to use the Access Filter feature. This requires that each PC be identified by using the Host IP Setup screen. When you wish to have different Block URL settings for differen[...]

  • Page 23

    V ir tual S er vers F igure 10. Virtual Ser vers Vir tual Ser v er s This feature allows you to make Servers on your LAN accessible to Internet users. Normally , Internet users would not be able to access a server on your LAN because: Y our Server ’s IP address is only valid on your LAN, not on the Internet. Attempts to connect to devices on your[...]

  • Page 24

    C ustom Vir tual Ser v ers Settings - Custom Vir tual Ser vers Select Custom Server Name Server List If creating a new entry , ignore this list. T o edit an existing entry , select it, and then click the “Select” button. The screen will update with data for the selected entry . Custom Server Configuration This data defines the Custom Virtual [...]

  • Page 25

    Special Applications Settings - Special Applications Select Special Application Name Select Name Item This lists any special applications which are currently defined. • Ignore this list if adding a new Special Application. Enter your data in the Special Application Configuration section, and click the “Add” button. • T o edit an existing [...]

  • Page 26

    D ynamic DNS Dynamic DNS Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your V irtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect to your ISP . [...]

  • Page 27

    Multi DMZ & UP nP Dynamic DNS This feature allows each W AN port IP address to be associated with one (1) computer on your LAN. All outgoing traffic from that PC will be associated with that W AN port IP address. Any traffic sent to that IP address will be forwarded to the specified PC. This allows unrestricted 2-way communication between th[...]

  • Page 28

    A dvanc ed F eatur es Advanced F eatures NA T – NA T (Network Address T ranslation) is the technology which allows a number of LAN PCs to share one (1) Internet IP address. Remote Access Configuration – This feature allows you to manage the XC-DPG603 via the Internet. Y ou can restrict access to a specified IP address or address range. Extern[...]

  • Page 29

    A dvanc ed F eatur es (continued) Using Remote W eb-based Setup T o connect to the XC-DPG603 from a remote PC via the Internet: 1. Ensure that both your PC and the XC-DPG603 are connected to the Internet. 2. Start your Web Browser . 3. In the Address bar enter: HTTP:// (Internet IP Address of the XC-DPG603) The Port number is also required. (After [...]

  • Page 30

    → Chapter 5 - Securit y Management Overview Block URL - This feature blocks specific web sites by IP address, URL, or keywords. Access Filter - Block all Internet access, well-known ports, or block user define ports by groups. Session Limit - Eliminate users’ Internet access and send email alert to the administrator if the device detects new [...]

  • Page 31

    Block URL Block URL This feature allows you to block access to undesirable Web sites. Y ou can block by URL, IP address, or Keyword. Y ou can also have different blocking settings for different groups of PCs. Every URL is searched to see if it matches or contains any of the URL or keywords entered here. After a DNS lookup determines the IP address [...]

  • Page 32

    Session Limit & F ir ewall Ex ception Session Limit This new feature allows to drop the new sessions from both W AN and LAN side. If the new sessions number are exceed the maximum sessions in a sampling time. Settings - Session Limit Firewall Exception System Firewall Exception Rules: The rules with which any received packets is complied, the p[...]

  • Page 33

    → Chapter 6 - QoS C onfiguration Overview The XC-DPG603 provides QoS, which supports the high quality of network service. Classifying outgoing packets based on some policies defined by users provides real-time applications to get better response or performance. Settings - QoS Setup QoS Feature • Enable QoS – This will allow users enable QoS[...]

  • Page 34

    Corporate LAN Satellite LAN I n t e r n e t VPN Sessions LAN Connectio n XC-DPG603 XC-DPG603 ISP 3 ISP 4 ISP 1 ISP 2 Chapter 7 - VPN C onfiguration Solid security, load balancing, and redundancy when connecting two concurrent VPN tunnels. Overview XC-DPG603 T win W AN DNS IP VPN Gateway Chap ter C ontents • Over view • IP Sec Global Setting ?[...]

  • Page 35

    IPSec Global S ettings IPSec Global Setting IP Global Setting Enable Enabling either W AN 1, W AN 2, or both will start the VPN global setting. ISAkmp Port Internet Security Association and Key Protocol Management (ISAkmp) is designed to negotiate, establish, modify , and delete security associations and their attributes. In particular , it was ass[...]

  • Page 36

    P olic y Setup VPN P olicy S etup IPSec T raffic Binding VPN T unnel List It shows the tunnels that you have entered. The router can setup up to 50 tunnels T unnel Name This distinguishes different “tunnels” by name. T unnel The tunnel can only be connected when the Enable check box is selected. W AN port Y ou can choose WAN1, W AN2 or Any to [...]

  • Page 37

    P olic y Setup VPN P olicy S etup (con tinued) Key Management Key - Key T ype: There are two key types (manual key and auto key) available for the key exchange management. Manual Key: If manual key is selected, no key negotiation is needed. Encryption Key - This field specifies a key to encrypt and decrypt IP traffic. Authentication Key - This ?[...]

  • Page 38

    → Chapter 8 - DNS C onfi guration Overview A domain name is a unique name that identifi es a server on the Internet. A domain name typically consists of two or more parts usually separated by dots. In the example of, www .xincom.com , the given root name of xincom denotes the second level domain. Second level domain names are registered by a co[...]

  • Page 39

    DNS Request Information Request WAN Port Monitoring Module WAN 1 WAN 2 Authoritative Domain Name Server Module Load Balanc ing Algorithm 1 6 7 3 8 2 5 4 9 Web or FTP Server 10 X C-DPG602 & 603 as an Authoritative DNS: How it w orks Note: This example uses W AN 1 as the initial recipient for the request of a domain name. A web browser makes a re[...]

  • Page 40

    Domain Name Configur ation Configuring your Domain Name ser vices Register your Domain Name with an Internet Name Registrar . Log into your Domain Name management console and locate the domain name settings for NS1 and NS2 (some Registrar services use up to NS3 and NS4). Input the IP address from your XC-DPG603 W AN 1 and W AN 2 to your domain nam[...]

  • Page 41

    NS R ecor d Primary/Secondary Name Server This holds the settings for the domain. This setting is usually obtained locally rather than a remote source. Public W AN (1 & 2) IP Address This sets the public IP address for the domain name on the specified W AN Port. MX R ecor d Mail Exchange This sets the mail route for the domain name. Preference[...]

  • Page 42

    Map Host URL Select Map Host URL from the main menu. Enter all the information for your domains. Submit the changes. A R ecor d Host URL List Contains a list of domains that are already configured. DNS Server List List of DNS servers. Click select to view a different Host URL list. Host URL Input your registered domain name in this field. Select [...]

  • Page 43

    → Chapter 9 - Management A ssistant SNMP - Simple Network Management Protocol This section is to compliment any SNMP (Simple Network Management Protocol) software installed on your PC. If you have SNMP software, you can use a standard MIB II file with the XC-DPG603. Settings - SNMP System Information • Contact Person - The name of the person r[...]

  • Page 44

    Management Assistant Email Aler t (continued) Email (SMTP) Server Address This field sets the email sever ’ s address for the warning email will be sent to. (Email Alert must be enabled) For example: mail.domain.com Email Recipient Address This field sets the email address for the warning email will be sent to. This is usually the system admini[...]

  • Page 45

    Management Assistant Admin Pass word Scr een The password screen allows you to assign a password to the XC-DPG603. Enter the desired password. Re-enter the password in the V erify Password field and then save it. When you connect to the XC-DPG603 with your Browser , you will be prompted for the password when you connect, as shown below . Enter “[...]

  • Page 46

    Management Assistant Example of how to configure to save file. Uploading the F irmware Using the TFTP utility you are able to update the firmware on the XC-DPG603, this is useful when you also need to recover the Gateway from a crash. T o upload the firmware to the Gateway: 1. Open the TFTP utility by double-clicking on it. 2. Enter the Gateway[...]

  • Page 47

    → Chapter 10 - Oper ation & Status Operation & Status Overview Once both the XC-DPG603 and the PCs are configured, operation is automatic. However , there are some situations where additional Internet configuration may be required (Refer to Chapter 4 - Advanced Features for further details) System Status W AN Information Connection Stat[...]

  • Page 48

    Opera tion & Status R estore Factor y Defaults When the “Restore Factory Defaults” button on the Status screen above is clicked, the following screen is displayed. If the “Restore Default V alue” button on this screen is clicked: • ALL of your settings will be erased. • The default IP address, password and ALL other settings will be[...]

  • Page 49

    → 49 Chapter 11 - A dvanced LAN C onfiguration Overview These settings are provided to deal with non-standard situations or to provide additional options for advanced users. Existing DHCP Server If your LAN already has a DHCP Server , and you wish to continue using it, the following configuration is required. The DHCP Server function in the XC-[...]

  • Page 50

    50 A dvanc ed LAN C onfigura tion Static R outing This section is only relevant if your LAN has other Routers or Gateways. If you do not have other Routers or Gateways on your LAN, skip the Static Routing page. If your LAN has other Gateways and Routers, you must configure the Static Routing screen as described below . Y ou also need to configure[...]

  • Page 51

    51 A dvanc ed LAN C onfigura tion For the XC-DPG603 Gateway’ s Routing T able Entry 1 (Segment 1) Destination IP Address 192.168.2.0 Network Mask 255.255.255.0 Gateway IP Address 192.168.1.100 Interface LAN Metric 2 Entry 2 (Segment 2) Destination IP Address 192.168.3.0 Network Mask 255.255.255.0 (Standard Class C) Gateway IP Address 192.168.1.10[...]

  • Page 52

    → 52 Appendices Appendix A Specifica tions Model XC-DPG603 Dimensions 245mm (W) x 137mm (D) x 30mm (H) Operating T emperature 0° C to 40° C Storage T emperature -10° C to 70° C Network Protocol TCP/IP Network Interface 6 Ethernet: 4 x 10/100BaseT (RJ45) auto-Switching Hub ports for LAN devices 2 x 10/100BaseT (RJ45) for W AN LEDs 8 LAN 4 W A[...]

  • Page 53

    53 Appendices Appendix B W indows T CP/IP Setup T CP/IP Settings If using the default XC-DPG603 settings, and the default Windows 95/98/ ME/2000 TCP/IP settings, no changes need to be made. By default, the XC-DPG603 will act as a DHCP Server and automatically provide a suitable IP Address (and related information) to each PC when the PC boots. For [...]

  • Page 54

    54 Appendices On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order list is empty , enter the DNS address provided by your ISP in the fields beside the Add button, then click Add . Figure D. DNS T ab (Windows 95/98) Checking T CP/IP Settings - W indows 2000: 1. Select Control Panel - Network and Dial-up Conne[...]

  • Page 55

    Appendices Appendices 55 Checking T CP/IP Settings - W indows XP: 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties . Y ou should see a screen like the following: Figure G. Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4. Click on the Properties bu[...]

  • Page 56

    Appendices Appendices 56 Appendix C T r oubleshooting Ov er view This chapter covers some common problems that may be encountered while using the XC-DPG603 and some possible solutions to them. If you follow the suggested steps and the XC-DPG603 still does not function properly , contact XiNCOM for further advice. General Pr oblems Problem: I can’[...]