ZyXEL Communications VSG-1200 manuel d'utilisation

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- informations sur les caractéristiques techniques du dispositif ZyXEL Communications VSG-1200
- nom du fabricant et année de fabrication ZyXEL Communications VSG-1200
- instructions d'utilisation, de réglage et d’entretien de l'équipement ZyXEL Communications VSG-1200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage ZyXEL Communications VSG-1200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles ZyXEL Communications VSG-1200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service ZyXEL Communications en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées ZyXEL Communications VSG-1200, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif ZyXEL Communications VSG-1200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation ZyXEL Communications VSG-1200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    VSG-1200 V antage Service Gateway User ’ s Guide V ersion 1.08 1/2006[...]

  • Page 2

    VSG-1200 User’s Guide 2 Copyright Copyright Copyright © 2006 by ZyXEL Communications Corpo ration. The contents of this publication may not be reprod uced in any part or as a whole, tr anscribed, stored in a retrieval system, tran slated into any language, or transmitted in any form or by any means, el ectronic, mech anical , magnetic, optical, [...]

  • Page 3

    VSG-1200 User’s Guide Federal Com munications Commission ( FCC) Interf erence Statem ent 3 Federal Communications Commission (FCC) Interference S t atement This device complies with Part 15 of FCC rul es. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any inter[...]

  • Page 4

    VSG-1200 User’s Guide 4 ZyXEL Limited Warranty ZyXEL Limited W arranty ZyXEL warrants to the original en d user (purchaser) that this product is free from any defects in materials or workmansh ip for a period of up to tw o years from the date of purchase . During the warranty period, and upon proof of purchase, should the product have ind ication[...]

  • Page 5

    VSG-1200 User’s Guide Safety Warnings 5 Safety W arnings 1 T o reduce the risk of fire, use only No. 26 A WG or larger telephone wire. 2 Do not use this product n ear water , for exam ple, in a wet basement or near a swimming pool. 3 A void using this product during an electrica l storm. There may be a remote risk of electric shock from lightenin[...]

  • Page 6

    VSG-1200 User’s Guide 6 Customer Suppo rt Customer Support Please have the following information r eady when you contact customer support. • Product model and serial number . • W arranty Information. • Date that you received your de vice. • Brief description of the problem and the steps yo u took to solve i t. METHOD LOCATION SUPPORT E-MA[...]

  • Page 7

    VSG-1200 User’s Guide Customer Support 7 POLAND info@pl.zyxel.com +48-22-5286603 www .pl.zyxel.com ZyXEL Communications ul.Emilli Plater 53 00-1 13 W a rszawa Poland +48-22-5206701 RUSSIA http://zyxel.ru/support +7-095-542- 89-29 www .zyxel.ru ZyXEL Russia Ostrovityanova 37a S tr . Moscow , 1 17279 Russia sales@zyxel.ru +7-095-542-89-25 SP AIN su[...]

  • Page 8

    VSG-1200 User’s Guide 8 Customer Suppo rt[...]

  • Page 9

    VSG-1200 User’s Guide Table of Contents 9 T able of Content s Copyright .................................................. .......................................... ...................... 2 Federal Communications Commissi on (FCC) Interference S t atement ............... 3 ZyXEL Limited W arranty .................................... ............[...]

  • Page 10

    VSG-1200 User’s Guide 10 Table of Contents 2.2.4 T urning on the VSG ......... ................ ............. ............. ................ ............. ..39 2.2.5 Methods of Restoring Factory Defaults ........................ ................ ............ 39 Chapter 3 The Web Configurator................................................... ....[...]

  • Page 11

    VSG-1200 User’s Guide Table of Contents 11 5.3.1 Example 1: One-to-O ne ............. ............. ................ ................ ............. .....67 5.3.2 Example 2: Many-to-O ne ....... ............. ................ ............. ................ ......... 68 5.3.3 Example 3: One-to-O ne and Many-to-One .......................... .......[...]

  • Page 12

    VSG-1200 User’s Guide 12 Table of Contents Chapter 9 Dynamic Subscriber Account s ......................................................... .................... 95 9.1 About Dynamic S ubscriber Accounts .................. ............. ................ ............. .....95 9.2 Dynamic Account General Settings .................... ...............[...]

  • Page 13

    VSG-1200 User’s Guide Table of Contents 13 Chapter 14 Account Printout ................................................................................ .................. 129 14.1 About the Account Printout ............... ... ............. ................ ............. ............. ...129 14.1.1 Customizing the Account Printout .. ............[...]

  • Page 14

    VSG-1200 User’s Guide 14 Table of Contents Chapter 21 Syslog and Session T race ....................... ..................................................... ....... 163 21.1 Syslog ........................ ............. ................ ............. ................ ............. ............. 163 21.1.1 Syslog Server Setup ................ ...[...]

  • Page 15

    VSG-1200 User’s Guide Table of Contents 15 Chapter 26 The SMT ......................................... ........................................... ............................ 199 26.1 Introduction to the SMT ..................... ................ ............. ................ ................ 199 26.1.1 Establishing a Console Port Connection .[...]

  • Page 16

    VSG-1200 User’s Guide 16 Table of Contents 29.1.3 The W AN Port LEDs ......... ............. ................ ................ ............. .......... 228 29.2 The Console Port ....... ............. ............. ............. ................ ............. ............. ...228 29.3 Web Configurator ....... ............. ............. ..........[...]

  • Page 17

    VSG-1200 User’s Guide List of Figure s 17 List of Figures Figure 1 Application: Internet Access for LAN Networks . ................ ................ ............. 33 Figure 2 Application: Internet Access in Pub lic Areas .. ............ ................. ............ ....... 33 Figure 3 Application: Hotel ........ ............. ................ .[...]

  • Page 18

    VSG-1200 User’s Guide 18 List of Figures Figure 39 System Setting: Creat e S tatic Subscriber Account .. ................ ................ ....... 87 Figure 40 Create S tatic Subscriber Account: Genera te Automatically ..... ................ ....... 88 Figure 41 Create S tatic Subscr iber Account: Manual ........... ................ .............[...]

  • Page 19

    VSG-1200 User’s Guide List of Figure s 19 Figure 82 S tatic Account Printo ut: St atement Printer Example ... ............. ................ ....... 133 Figure 83 S tatic Account with PMS Billing Prin tout: S tatement Printer Example ............ 134 Figure 84 Dynamic Account Printout Example ............................... ................ .....[...]

  • Page 20

    VSG-1200 User’s Guide 20 List of Figures Figure 125 System Setting: Authentication: Acti vate SSL Login .. ................. ................ ... 192 Figure 126 Installing the SSL Securi ty Certificate: First Security Alert ...... ................ ....... 193 Figure 127 Installing the SSL Securi ty Certificate: Second Security Alert . ...........[...]

  • Page 21

    VSG-1200 User’s Guide List of Figure s 21 Figure 168 IP Address Conflicts: Scenario 4 ...... ............. ................ ................ ............. ... 235 Figure 169 Subscriber Login Scre en: Framed Example .............. ................. ................ ... 237 Figure 170 Subscriber Login: Info rmation Window Example .............. ...[...]

  • Page 22

    VSG-1200 User’s Guide 22 List of Figures[...]

  • Page 23

    VSG-1200 User’s Guide List of Tables 23 List of T ables T able 1 Front Panel LEDs ........ ................ ............. ................ ................ ............. .......... 38 T able 2 Web Configurator Screen Overview ................... ................ ............. ................ 44 T able 3 System Set ting: System ......... ........[...]

  • Page 24

    VSG-1200 User’s Guide 24 List of Tables T able 39 Customization: Information Window ............ ................ ............. ............. .......... 126 T able 40 Customization: Account Printout ............... ................ ................ ................ ....... 131 T able 41 Customization: User Agreement Page ............... .........[...]

  • Page 25

    VSG-1200 User’s Guide List of Tables 25 T able 82 T r oubleshooting the S tatement Printer ........ ................ .................... ................ 230 T able 83 Product S pecifications: G eneral .......... ................ ................ ................ ............. 231 T able 84 Product S pecifications : Performance and Management ..[...]

  • Page 26

    VSG-1200 User’s Guide 26 List of Tables[...]

  • Page 27

    VSG-1200 User’s Guide Preface 27 Preface Congratulations on your p urchase of the VS G-1200 V antage Service Gateway. Y our VSG- 1200 is easy to install and configure. About This U ser's Guide This manual is designed to guide y ou through the con figuration of your VSG-12 00 for its various applications. The web configurator pa rts of this g[...]

  • Page 28

    VSG-1200 User’s Guide 28 Preface Graphics Icons Key V antage Service Gateway C omputer Notebook computer Server DSLAM Firewall T elephone Switch Router S tatement Printer (SP- 200) Access Point[...]

  • Page 29

    VSG-1200 User’s Guide Chapter 1 Getting to Know Your VSG 29 C HAPTER 1 Getting to Know Y our VSG This chapter introduces the featur es and applications of the VSG . 1.1 Introducing the VSG The VSG (V antage Service Gateway) is a rack -mountable Internet Service Gateway that provides multiple subscribers easy Internet connectivity . The VSG is ide[...]

  • Page 30

    VSG-1200 User’s Guide 30 Chapter 1 Getting to Know Your VSG SSL Secure Login W ith Secure Socket Laye r (SSL) security activat ed upon login, data exchanged between the VSG and client computers is encrypted and protected. PPPoE Support (RFC2516) PPPoE (Point-to-Point Pro tocol over Ethernet) emulates a dial-up connection. It allows your ISP to us[...]

  • Page 31

    VSG-1200 User’s Guide Chapter 1 Getting to Know Your VSG 31 DHCP Support DHCP (Dynamic Host Configuration Protocol ) allows the individual computers (DHCP clients) to obtain TCP/IP configuration at start-up from a centralized DHCP server . The VSG has built-in DHCP server capability . It can assign IP addresses, an IP default gateway and DNS serv[...]

  • Page 32

    VSG-1200 User’s Guide 32 Chapter 1 Getting to Know Your VSG NA T (Network Address T ranslation) NA T (RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network. The VSG automatically performs NA T on th[...]

  • Page 33

    VSG-1200 User’s Guide Chapter 1 Getting to Know Your VSG 33 1.3 Applications The following sections describe network applic ation examples in which the VSG is used. 1.3.1 Internet Access for LAN Networks W ith a broadband service a ccount set up, the VSG allows the atta ched computers to enjoy high speed Internet access. Figure 1 Application: Int[...]

  • Page 34

    VSG-1200 User’s Guide 34 Chapter 1 Getting to Know Your VSG 1.3.3 Hotel Application with PMS The following figure depicts an example where th e VSG is used in a hote l to provide Internet service as one of their in-room services. Billing is done through an ex isting PMS in the hotel. Figure 3 Application: Hotel[...]

  • Page 35

    VSG-1200 User’s Guide Chapter 2 Hardware Installation and Connection 35 C HAPTER 2 Hardware Inst allation and Connection This chapter shows you how to install the VSG and make hardware connections. 2.1 Inst allation Options The following sections describe th e different installation options. 2.1.1 Desktop Inst allation 1 Make sure the VSG is clea[...]

  • Page 36

    VSG-1200 User’s Guide 36 Chapter 2 Hardware Inst allation and Conne ction Figure 4 Rack Mount: Attaching Brackets 2 After attaching both mounting brackets, pos ition the VSG in the ra ck by lining up the holes in the brackets with the appropriate hol es on the rack. Secure the VSG to the rack with rack-mounting screws. Figure 5 Rack Mount: Securi[...]

  • Page 37

    VSG-1200 User’s Guide Chapter 2 Hardware Installation and Connection 37 Figure 6 Front Panel 2.2.1.1 Four LAN 10/100M Port s Ethernet 10Base-T/100Ba se-T networks use Ethernet cables with RJ-45 conne ctors. The LAN ports are auto-crossover , so you may use a crossover Ethernet cable or a straight-through Ethernet cable to connect your VSG to a co[...]

  • Page 38

    VSG-1200 User’s Guide 38 Chapter 2 Hardware Inst allation and Conne ction 2.2.1.5 The Reset Button Use a pointed object to press th is button in once to reset the VS G back to the factory defaults. 2.2.2 Front Panel LEDs The following table describes the LEDs on the front panel. When turned on, all LEDs are green unless otherwise specified. 2.2.3[...]

  • Page 39

    VSG-1200 User’s Guide Chapter 2 Hardware Installation and Connection 39 2.2.4 T u rning on the VSG Connect the female end of the supplied po wer co rd to the power socket on the back of the VSG and the male end to an appropriate power source. When the power source is turned on, the PWR LED on the front panel turns on. 2.2.5 Methods of Restoring F[...]

  • Page 40

    VSG-1200 User’s Guide 40 Chapter 2 Hardware Inst allation and Conne ction[...]

  • Page 41

    VSG-1200 User’s Guide Chapter 3 The Web Configurator 41 C HAPTER 3 The W eb Configurator This chapter introduces how to access the we b configurator and perform general system configuration. 3.1 Introducing the W eb Configurator The web configurator is best viewed with Internet Explorer (versio n 4.0 or abov e) or Netscape (version 6. or later). [...]

  • Page 42

    VSG-1200 User’s Guide 42 Chapter 3 The Web Configurator Figure 9 Web Configur ator: Login 5 Y ou should see the main screen as shown. Figure 10 Web Configura tor: Main Menu Note: The user name and pa ssword are case sensitive. Note: Please note that if there is no act ivity for longer than five minutes af ter you log in, the VSG will automaticall[...]

  • Page 43

    VSG-1200 User’s Guide Chapter 3 The Web Configurator 43 3.3 The Navigation Panels The VSG web configurator provid es two levels of navigation: the Configuration Menu panel and a screen-specific link panel. 3.3.1 The Configuration Menu Panel The Configuration Menu panel on th e left of all web pages provides a co nsistent way to access the configu[...]

  • Page 44

    VSG-1200 User’s Guide 44 Chapter 3 The Web Configurator 3.4 Screen Overview The following table lists the vari ous web configurator screens. 3.5 General System Setting The System screen displays first when you access the web configurator . The Domain Name entry is what is propagated to the DHCP clients on the LAN. If you leave this blank, the dom[...]

  • Page 45

    VSG-1200 User’s Guide Chapter 3 The Web Configurator 45 Figure 13 System Setting: System[...]

  • Page 46

    VSG-1200 User’s Guide 46 Chapter 3 The Web Configurator The following table describes the labels in this screen. Table 3 System Setting: Syst em LABEL DESCRIPTION System/ Host Name Enter a descriptive name (up to 32 characters) for identification purposes. Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the[...]

  • Page 47

    VSG-1200 User’s Guide Chapter 3 The Web Configurator 47 3.6 System Login Account s There are four system accounts that you can use to log in to the VSG: administrator , account manager , supervisor and super subscriber . • The administrator accou nt allows you full ac ces s to all system configurations. The default administrator user name is ?[...]

  • Page 48

    VSG-1200 User’s Guide 48 Chapter 3 The Web Configurator • The account manager account is used for subscriber account management only . No system configuration is allowed. This account is useful fo r front desk personnel (such as in a hotel) for setting up subscriber acc ounts without tamperin g with the system configuration. The default us er n[...]

  • Page 49

    VSG-1200 User’s Guide Chapter 3 The Web Configurator 49 The following table describes the labels in this screen. 3.8 Resetting the VSG Follow the steps below to reset the VSG back to the factory default settings. 1 Click System T ools , Configuration to display the screen as shown next. Table 4 System T ools: System Account LABEL DESCRIPTION Admi[...]

  • Page 50

    VSG-1200 User’s Guide 50 Chapter 3 The Web Configurator Figure 15 System T ools: Reset 2 Scroll down to the Reset the system back to factory defaults section at the bottom of the screen. 3 If you want to keep all subscrib er account information, select Keep subscriber profile and/or Keep port-location mapping pr ofile . 4 Click Apply . 5 W ait fo[...]

  • Page 51

    VSG-1200 User’s Guide Chapter 3 The Web Configurator 51 3.9 Logging Out of the W eb Configurator In the Main Menu screen, click System T ools , Logout and click Apply to exit from the web configurator . Figure 17 System T o ols: Logging Out[...]

  • Page 52

    VSG-1200 User’s Guide 52 Chapter 3 The Web Configurator[...]

  • Page 53

    VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 53 C HAPTER 4 LAN, W AN and Server Setup This chapter shows you how to configure LAN and W AN ports and server settings. 4.1 Factory Ethernet Default s The Ethernet parameters of the VSG are preset to the following values: 1 W AN IP address of 192.168.1.1 with subnet mask of 255.255.255.0[...]

  • Page 54

    VSG-1200 User’s Guide 54 Chapter 4 LAN, WAN and Serv er Setup 4.4.1 IP Address and Subnet Mask Like houses on a street that share a common street name, the computers on a LAN share one common network numb er . Where you obtain your netwo rk number depends on your particular situation. If the ISP or your network administrator assigns yo u a bloc k[...]

  • Page 55

    VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 55 4.5 DNS Server Address DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa, for exam ple, the IP address of www .zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you mu st know the IP address of a machi[...]

  • Page 56

    VSG-1200 User’s Guide 56 Chapter 4 LAN, WAN and Serv er Setup 4.7 W AN Configuration T o configure the W AN settings on the VSG , click System Setting and W AN/LAN . The W AN/LAN screen varies depending on the settings in the W AN Port Mode field. 4.7.1 Configuring W AN MAC Address Use the W AN/LAN screen to configure the MAC addre ss of the W AN[...]

  • Page 57

    VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 57 4.7.2 MTU A maximum transmission unit (MTU) is the larg es t size packet or frame, specified in octets (eight-bit bytes) that can be sent in a pack et- or frame-based network. The T ransmission Control Protocol (TCP) uses the MTU to determ ine the maximum size of each packet in any tra[...]

  • Page 58

    VSG-1200 User’s Guide 58 Chapter 4 LAN, WAN and Serv er Setup 4.7.4 PPPoE Point-to-Point Protocol ov er Ethernet (PPPoE) function s as a dial-up connection. PPPoE is an IETF (Internet Engineering T ask Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve[...]

  • Page 59

    VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 59 Figure 21 System Setting: W AN/LAN: PPPoE The following table describes the re lated fields in this screen. Table 8 System Setting: W AN/LAN: PPPoE FIELD DESCRIPTION W A N Port Mode PPPoE Select this option to activate PPPoE support. Username Enter the user name exactly as your ISP ass[...]

  • Page 60

    VSG-1200 User’s Guide 60 Chapter 4 LAN, WAN and Serv er Setup 4.7.5 PPTP Point-to-Point T unneling Protocol (PP TP) is a network pro tocol that enables transfer s of data from a remote client to a private server , crea ting a V irtual Privat e Network (VPN) using TCP/ IP-based networks. PP TP supports on-demand, multi-protocol, and virtual privat[...]

  • Page 61

    VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 61 The following table describes the re lated fields in this screen. 4.8 Server Configuration Use the Server Configuration screen to set the embedded w eb server , the LAN DHCP server and specify the e-mail server for e-mail redirection on the VSG . Click System Setting and Server to disp[...]

  • Page 62

    VSG-1200 User’s Guide 62 Chapter 4 LAN, WAN and Serv er Setup Figure 23 System Setting: Server The following table describes the labels in this screen. Table 10 System Setting: Server LABEL DESCRIPTION Web Server Server Port S pecify the port number of the embedded web server on the VSG for accessing the web configurator . Th e default port numbe[...]

  • Page 63

    VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 63 DHCP Server Select the DHCP mode on the LAN. Disable Select this option to disable DHCP server on the LAN. DHCP Relay Select this option to set the VSG to forward client DHCP requests to a DHCP server on the LAN network. Then configure the DHCP Server IP Address field. DHCP Server IP A[...]

  • Page 64

    VSG-1200 User’s Guide 64 Chapter 4 LAN, WAN and Serv er Setup[...]

  • Page 65

    VSG-1200 User’s Guide Chapter 5 NAT Pool 65 C HAPTER 5 NA T Pool This chapter shows how to configure Networ k Address T ranslation (NA T) on the W AN for VPN packets. 5.1 NA T Introduction NA T (Network Address Translation - NA T , RFC 1631) is the tra nslation of the IP address of a host in a packet, for example, the source address of an outgoin[...]

  • Page 66

    VSG-1200 User’s Guide 66 Chapter 5 NAT Pool 5.1.2 What NA T Does In the simplest form, NA T changes the sour ce IP address in a packet received from a subscriber (the inside local address) to anothe r (the inside global address) before forwarding the packet to the W A N side. When the resp onse comes back, NA T translates the des tination address[...]

  • Page 67

    VSG-1200 User’s Guide Chapter 5 NAT Pool 67 In order to allow subscribers to establish mu ltiple VPN connections to a remote VPN device with single-connection-per-source limitation, set the VSG to perform NA T on the W AN. Y ou need to configure the NA T address pool for us e with VPN connections on the W AN port. The VSG automatically maps one/m[...]

  • Page 68

    VSG-1200 User’s Guide 68 Chapter 5 NAT Pool 5.3.2 Example 2: Many-to-One The figure below shows an exam ple where the two subscribers S1 and S2 try to establish a secure VPN connection to VPN servers V1 and V2 respectively at the same time. In this case, the VSG performs Many-to-One IP address tran slation on the W AN since the destination addres[...]

  • Page 69

    VSG-1200 User’s Guide Chapter 5 NAT Pool 69 5.4 Configuring NA T Pool T o set the NA T address pool, click System Setting and NA T Pool in the navigation panel. A screen displays as shown next. Figure 27 System Setting: NA T Pool The following table describes the labels in this screen. Table 15 NA T Example: One-to-One and Many-to- One SUBSCRIBER[...]

  • Page 70

    VSG-1200 User’s Guide 70 Chapter 5 NAT Pool Table 16 System Setting: NAT Pool LABEL DESCRIPTION Disable Select this option to deactivate this fe atur e. Subscribers are not be able to establish multiple connections simultaneously to the same VPN server (that has the single- connection-per-source limitation). Enable Select this op tion to perform [...]

  • Page 71

    VSG-1200 User’s Guide Chapter 6 Authentic ation 71 C HAPTER 6 Authentication This chapter shows you how to set up subscriber authentication on the VSG . 6.1 Authentication Overview Y ou can set the VSG to authenticate subscribers in a number of ways: • User agreemen t • CAS (Central Authentication Service) • Built-in authentication • Remo[...]

  • Page 72

    VSG-1200 User’s Guide 72 Chapter 6 Authen tication 3 The guest enters the provided access information. 4 Once authentication is successful, CAS inform s VSG to allow Internet access to the guest. 6.1.3 Accounting Methods The VSG provides two accounting methods: Accumulation and T ime to Finish . •T h e Accumulation accounting method allows mult[...]

  • Page 73

    VSG-1200 User’s Guide Chapter 6 Authentic ation 73 6.1.5.2 V endor Specific Attribute W ith RADIUS server authentication, you can de fine vendor specific attributes (VSAs) in addition to the set of standard RADIUS attrib utes defined in RFC 2865 and RFC 2866. A VSA is an attribute-value pair that is sent between a RADIUS server and the VSG . It i[...]

  • Page 74

    VSG-1200 User’s Guide 74 Chapter 6 Authen tication Figure 29 System Setting: Authentication[...]

  • Page 75

    VSG-1200 User’s Guide Chapter 6 Authentic ation 75 The following table describes the labels in this screen. Table 17 System Setting: Authenticatio n LABEL DESCRIPTION No Authentication Se lect this option to disabl e subscriber authentication. Subscribers can access the Internet without enter ing user names an d passwords. This is the default set[...]

  • Page 76

    VSG-1200 User’s Guide 76 Chapter 6 Authen tication 6.2.1 Scenario Options Authentication Port S pe cify the authentication port of the RADIUS server . The common port numbers are 1645 and 1812. Accounting Port S pecify the accounting port of the RADIUS server . The common port numbers are 1646 and 1813. Secret Key Specify a pa ssword (up to 31 al[...]

  • Page 77

    VSG-1200 User’s Guide Chapter 6 Authentic ation 77 When you select Built-in Authentication in the Authentication screen, you must select a pre-configured scena rio option by clicking th e Select option link to display a screen as shown next. Select a scenario option in the Items Check field and click Apply to save the settings. Then proceed to co[...]

  • Page 78

    VSG-1200 User’s Guide 78 Chapter 6 Authen tication Table 18 System: Authentication: Scenar io Guide OPTION DESCRIPTION SAMPLE SUBSCRIBER LOGIN SCREEN Scenario A Select this option to use PMS billing with port-location mapping. Once you configure the port- location mappings, subscribers are able to access the Internet without entering usernames an[...]

  • Page 79

    VSG-1200 User’s Guide Chapter 7 Billing Profiles a nd PMS Configuration 79 C HAPTER 7 Billing Profiles and PMS Configuration This chapter shows you how to set up subscr iber billing and PMS (Property Management System) configuration. 7.1 About Billing Profiles A billing profile contains information such as time uni t, unit cost and/or account exp[...]

  • Page 80

    VSG-1200 User’s Guide 80 Chapter 7 Billing Profiles and PMS Configuration Figure 34 System Setting: Billing: Billing Profile The following table describes the labels in this screen. 7.1.2 Editing a Billing Profile T o edit a billing profile, click the Edit button in the Billing Profile screen to display the configuration screen for th e selected [...]

  • Page 81

    VSG-1200 User’s Guide Chapter 7 Billing Profiles a nd PMS Configuration 81 Figure 35 System Setting: Billing: Billing Profile Setting The following table descries the labels in this screen. Table 20 System Setting: Billing: Billing Profile Setting LABEL DESCRIPTION No This read-only field displays the index number of the billi ng profile. Name En[...]

  • Page 82

    VSG-1200 User’s Guide 82 Chapter 7 Billing Profiles and PMS Configuration 7.2 PMS (Property Management System) Many hotels use a PMS device to perform in-room billing for services (such as room service, mini-bar , pa y-per-view TV or telephone) that the guests use. W ith PMS, the VSG allows subscribers to purch ase additional time units online. I[...]

  • Page 83

    VSG-1200 User’s Guide Chapter 7 Billing Profiles a nd PMS Configuration 83 Select Based on Room when location is important. If a subscriber disconnects from one location and reconnects in anot her location, the VSG prompts fo r the user name and password again. Select Based on Subscriber to allow a subscriber to freely move between dif ferent loc[...]

  • Page 84

    VSG-1200 User’s Guide 84 Chapter 7 Billing Profiles and PMS Configuration 7.3 T ypes of Subscriber Account s After you have set up the subscr iber authentication me thods and billing profil e(s), you need to create subscriber accounts. There are two type s of subscriber accounts : static and dynamic. • For static accounts, refer to Chapter 8, ?[...]

  • Page 85

    VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 85 C HAPTER 8 S t atic Subscriber Account s This chapter shows you how to set up an d manage static subscriber accounts. 8.1 About St atic Subscriber Account s Static accounts are useful in locations such as hotels where you can match an account user name to a fixed location for easy mana[...]

  • Page 86

    VSG-1200 User’s Guide 86 Chapter 8 Static Subscriber Accounts 8.3 Creating a S t atic Account Click System Setting , Accounts , S tatic Accounting and Create S tatic Account to display the screen as shown next. Table 22 S tatic Account Settings: Global Sett ings LABEL DESCRIPTION Concurrent Access Select Allow concurrent acce ss with one account [...]

  • Page 87

    VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 87 Figure 39 System Setting: Create S tatic Subscriber Account There are two ways to create static subscriber accounts as described in the following sections. 8.3.1 Generating St atic Accounts Automatically T o generate a list of static subscriber accounts automatically , set the fields i[...]

  • Page 88

    VSG-1200 User’s Guide 88 Chapter 8 Static Subscriber Accounts Figure 40 Create S tatic Subscriber Account: Generate Automatically The following table describes the re lated labels in this screen. After you have generated the list of st atic accounts in thi s screen click S tatic Account List to display the list of static accounts. Refer to Sectio[...]

  • Page 89

    VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 89 Figure 41 Create S ta tic Subscriber Account: Manual The following table describes the re lated labels in this screen. 8.4 St atic Account Li st Backup and Restore Y ou can back up and restore sta tic account information in the Create S tatic Account screen. 8.4.1 Backing Up a St atic [...]

  • Page 90

    VSG-1200 User’s Guide 90 Chapter 8 Static Subscriber Accounts 1 In the Cr eate S tatic Subscriber Account screen and scroll down to the S tatic Accounts backup and r estore section. 2 Click Backup . Figure 42 S tatic Subscriber Acco unt: Backup and Restore 3 A File Download window displays. Click Save . Figure 43 S tatic Subscriber Account: Backu[...]

  • Page 91

    VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 91 Figure 44 S tatic Subscriber Account: Backup and Restore: Save As Y ou can view the backed up file using any text-editing program. 8.4.2 Restoring a S t atic Account List Y ou may restore the static account list if you accidentally reset the VSG back to the factory defaults and erased [...]

  • Page 92

    VSG-1200 User’s Guide 92 Chapter 8 Static Subscriber Accounts 8.5 Editing Subscriber Account s T o edit a subscriber ac count, click System Setting , Accounting and the St a t i c A c c o u n t Operator link to display the screen as shown next. Figure 46 S tatic Account Operator The following table describes the labels in this screen. Table 25 S [...]

  • Page 93

    VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 93 8.5.1 St atic Account Information Print Preview T o display a printout preview of st atic account information, click the Print icon to display a printout preview window showin g the account information. An exam ple is shown in the following figure. Refer to Section 14.1.1 “Customizin[...]

  • Page 94

    VSG-1200 User’s Guide 94 Chapter 8 Static Subscriber Accounts 8.6 V iewing the St atic Account List T o display the static account list, click S tatic Account List . Figure 48 S tatic Account List The following table describes the labels in this screen. Table 26 S tatic Account List LABEL DESCRIPTION Refresh Click Refresh to up date this screen. [...]

  • Page 95

    VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 95 C HAPTER 9 Dynamic Subscriber Account s This chapter shows you how to set up an d manage dynamic subscriber accounts. 9.1 About Dynamic Subscriber Account s Unlike a static account, a dynamic account is not permanent. Once the time allocated to a dynamic account is used up or a dynam[...]

  • Page 96

    VSG-1200 User’s Guide 96 Chapte r 9 Dynamic Subscriber Accounts For web-based dynamic account g eneration, you can specify up to four billing pr ofiles (one for each of the four buttons you click to generate the accounts automatica lly on the web-based screen). Click System Setting , Accounting , Dynamic Account , and then Dynamic Account Setting[...]

  • Page 97

    VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 97 The following figure shows the but ton labels on the SP-200. Figure 51 SP-200 Button Labels 9.3 Creating Dynamic Account s Y ou can only create dynamic a ccounts automa tically . Y ou can cr e ate dynamic accoun ts using either the web configurator screen or the statement printer . 9[...]

  • Page 98

    VSG-1200 User’s Guide 98 Chapte r 9 Dynamic Subscriber Accounts Figure 52 Dynamic Account Operator Pane l Click a button to generat e a dynamic account based on the settings you configure for the button in the Dynamic Account Setting screen. A window d isplays showing a printout preview of the dynamic acco unt generated. The following figure show[...]

  • Page 99

    VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 99 1 Connect the statement prin ter to the port labeled CONSOLE . Refer to Section 2.2 “Hardware Connections” on page 36 for more information. 2 Configure the Console T ype field in the System screen. Refer to Section 3.5 “General System Setting” on page 44 . 3 T urn on the stat[...]

  • Page 100

    VSG-1200 User’s Guide 100 Chapter 9 Dynamic Subscribe r Accounts 9.4.1 Backing Up th e Dynamic Account List Follow the steps below to backup the dynamic acco unt list to your computer . 1 Display the Dynamic Account Setting screen (refer to Figure 50 on page 96 ). 2 Click Dynamic Account List (refer to Figure 54 on page 99 ). 3 Click the Backup l[...]

  • Page 101

    VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 101 Figure 56 Dynamic Account List Backup: Save As Y ou can view the backed up file using any text-editing program.[...]

  • Page 102

    VSG-1200 User’s Guide 102 Chapter 9 Dynamic Subscribe r Accounts[...]

  • Page 103

    VSG-1200 User’s Guide Chapter 10 P ort-Locat ion Mapp ing 103 C HAPTER 10 Port-Location Mapping This chapter describes the port-location mapping feature. 10.1 About Port-Location Mapping W ith port-loca tion mapping, you can m ap a port on the VSG or a VLAN-enabled switch to a room number in a building (suc h as a hotel). This is done using IEEE8[...]

  • Page 104

    VSG-1200 User’s Guide 104 Chapter 10 Port-Loca tion Mapping Figure 57 System Setting: Port-Location Mapping The following table describes the labels in this screen. Table 29 System Setting: Port-Location Mapping LABEL DESCRIPTION Single Create Set the related fields to cr eate a port-location mappin g one at a time. Location Identifier (ID) Enter[...]

  • Page 105

    VSG-1200 User’s Guide Chapter 10 P ort-Locat ion Mapp ing 105 S tatus Select No Charge if you don’t want to bill a subscriber accessing the Internet at this port location. Select Charge for use to bill a subscriber accessing the Internet at this port location. Select Blocked to stop any subscriber from accessing the Internet at this port locati[...]

  • Page 106

    VSG-1200 User’s Guide 106 Chapter 10 Port-Loca tion Mapping Next Click Next to go to the next page. End Click End to go to the last p age. Table 29 System Setting: Port-Location Mapping (continued) LABEL DESCRIPTION[...]

  • Page 107

    VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 107 C HAPTER 11 Credit Card Billing and Customization This chapter shows you how to configure secur e online credit card service on the VSG and customize the subscriber cred it card information screen. 1 1.1 Credit Card Billing Overview Y our VSG is integrated with the Authro[...]

  • Page 108

    VSG-1200 User’s Guide 108 Chapter 11 Credit Card Billing and Customization 4 Configure the subscriber cred it card information screen (see Chapter 12, “Subscriber Login Screen,” on page 1 17 for more information). 1 1.2 Setting up Credit Card Billing Service After you have obtained an Auth orize.net or SecurePay account, set up the online cre[...]

  • Page 109

    VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 109 1 1.3 Customizing Subscriber Credit Card Information Screen After you have entered your account information in the Cr edit C ard screen, you may customize the credit ca rd information screen the subscribers use. Click Advanced , Customization and click the Credit Card lin[...]

  • Page 110

    VSG-1200 User’s Guide 110 Chapter 11 Credit Card Billing and Customization In the Credit Card Customization screen, enter the message in the Credit Card Message field and click Apply to save the changes. Figure 59 Credit Card Customization: S tandard Login Screen Me ssage Click Pr eview of S ta ndard Login Page to display a preview screen. Figure[...]

  • Page 111

    VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 111 Figure 61 Credit Card Customization: Ser vice Selection Page The following table describes the labels in this screen.[...]

  • Page 112

    VSG-1200 User’s Guide 112 Chapter 11 Credit Card Billing and Customization Table 31 Credit Card Custo mization: Service Selection Page LABEL DESCRIPTION Service Selection Page Customize the message for the service selection pag e. S pecify the service sele ction messages in the fields provided . Service Selection Messages Enter a message to instr[...]

  • Page 113

    VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 113 The following figure shows an example of the su bscriber credit card information screen. Field labels display in red ar e the required fields. Figure 62 Credit Card Customization: Se rvice Selection Page: Preview 1 1.3.3 Successful Screen Y ou can customize the notificati[...]

  • Page 114

    VSG-1200 User’s Guide 114 Chapter 11 Credit Card Billing and Customization Figure 63 Credit Card Customizat ion: Successful Page The following table describes the labels in this screen. Table 32 Credit Card Custo mization: Successful Page LABEL DESCRIPTION Successful Message Enter a message to notify the subscriber s th at the credit card validat[...]

  • Page 115

    VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 115 The following figure shows an example. Figure 64 Credit Card Customization: Successful Pa ge: Preview 1 1.3.4 Fail Page Y ou can customize the notification screen to disp lay on the subscriber ’ s computer when the credit card is not validated or the transaction is not [...]

  • Page 116

    VSG-1200 User’s Guide 116 Chapter 11 Credit Card Billing and Customization The following table describes the labels in this screen. The following figure shows an example. Figure 66 Credit Card Customizat ion: Fail Page: Preview Table 33 Credit Card Custom ization: Fail Page LABEL DESCRIPTION Notification Message 1 .. 3 Enter additional message (s[...]

  • Page 117

    VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 117 C HAPTER 12 Subscriber Login Screen This chapter shows you how to customize the subscribe r login screen when subscriber control is activated. 12.1 About the Subscriber Login Screen When subs criber authen tica tion is activated in the Authentication Configuration screen, the subscribe[...]

  • Page 118

    VSG-1200 User’s Guide 118 Chapter 12 Subscrib er Login Scr een Figure 67 Customization: Login 12.2.1 S t andard Subscriber Login Screen The standard subscriber login screen is the VS G’ s pre-configured, default simple logi n screen. Y ou can modify the screen color and title an d add copyright information and a footnote.[...]

  • Page 119

    VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 119 In the Login Screen Configuration screen, select S tandard . Figure 68 Customization: Log in: S tandard The following table describes the re lated labels in this screen. The following figure shows an example. Table 34 Customizati on: Login: S tandard LABEL DESCRIPTION S tandard Select [...]

  • Page 120

    VSG-1200 User’s Guide 120 Chapter 12 Subscrib er Login Scr een Figure 69 Subscriber Login Scr een Example: S tand ard 12.2.2 Redirect Subscriber Login Screen Y ou can set the VSG to redirect the su bscribers a to another login screen. In the Login Screen Configuration screen, select Redir ect . Figure 70 Customization: Login Scree n: Redirect The[...]

  • Page 121

    VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 121 12.2.3 Advanced Subscriber Login Screen Use the Advanced login screen option to customize a login screen where you can create a welcome slogan and add advertising information. Figure 71 Customization: Login Scree n: Advanced The following table describes the related fields. Table 36 Cu[...]

  • Page 122

    VSG-1200 User’s Guide 122 Chapter 12 Subscrib er Login Scr een The following figure shows an example. Figure 72 Subscriber Login Screen Example: Advanced 12.2.4 Frame Subscriber Login Screen The Frame login screen splits the login screen into two frames: top and bottom. Y ou can specify a web site to be displa yed in th e top frame with the user [...]

  • Page 123

    VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 123 The following table describes the related fields. The following figure shows a framed subscriber login screen example. Figure 74 Subscriber Login Scr een Example: Frame 12.2.5 Service Selection Messages The service selection messages are available in the subscriber login screen only wh[...]

  • Page 124

    VSG-1200 User’s Guide 124 Chapter 12 Subscrib er Login Scr een Figure 75 Customization: Service Selection Customization The following table describes the related labels. The following figure shows an example of a stan dard subscriber login screen with the service selection messages. Figure 76 Subscriber Login Screen Example: Service Selectio n Me[...]

  • Page 125

    VSG-1200 User’s Guide Chapter 13 Subscriber Information Window 125 C HAPTER 13 Subscriber Information Window This chapter shows you how to customiz e the subscriber information window . 13.1 About the Information Window Y ou can set the VSG to display an informatio n window after a subscriber has successfully logged in. This information window sh[...]

  • Page 126

    VSG-1200 User’s Guide 126 Chapter 1 3 Subscriber Information Window Figure 77 Customizatio n: In formation Window The following table describes the labels in th is screen that you set to customize the information window . Table 39 Customizati on: In formation Window LABEL DESCRIPTION Window Name Enter a descriptive na me (up to 30 characters) as [...]

  • Page 127

    VSG-1200 User’s Guide Chapter 13 Subscriber Information Window 127 The following figure shows an information window example. Figure 78 Subscriber Pop-up Infor mation Window Example[...]

  • Page 128

    VSG-1200 User’s Guide 128 Chapter 1 3 Subscriber Information Window[...]

  • Page 129

    VSG-1200 User’s Guide Chapter 14 Account Printout 129 C HAPTER 14 Account Printout This chapter describes how you can customize and display a preview of th e information of an account. 14.1 About the Account Printout After you have created the subscriber accounts, you can print out the a ccount information. The printout page is different for stat[...]

  • Page 130

    VSG-1200 User’s Guide 130 Chapter 14 Account Printo ut Figure 79 Customizatio n: Account P rintout[...]

  • Page 131

    VSG-1200 User’s Guide Chapter 14 Account Printout 131 The following table describes the labels in this screen. Table 40 Customizatio n: Account Printout LABEL DESCRIPTION T itle Enter a title (up to 24 characters) for the printout. Subtitle En ter a subtitle (up to 80 characters) fo r the printout. Username Enter the label name for the fi eld dis[...]

  • Page 132

    VSG-1200 User’s Guide 132 Chapter 14 Account Printo ut The following figures show th e accou nt printout exampl es. Figure 80 S tatic Account Printout Example Figure 81 S tatic Account with PMS Billing Printout Example Note: The account information p rintout for a st atic account varies depen ding on whether PMS billing is used or not .[...]

  • Page 133

    VSG-1200 User’s Guide Chapter 14 Account Printout 133 Figure 82 S tatic Account Printout: S tatement Printer Example[...]

  • Page 134

    VSG-1200 User’s Guide 134 Chapter 14 Account Printo ut Figure 83 S tatic Account with PMS Billing Prin tout: S tatement Printer Example Figure 84 Dynamic Account Prin tout Example[...]

  • Page 135

    VSG-1200 User’s Guide Chapter 14 Account Printout 135 Figure 85 Dynamic Account Printout: S tateme nt Printer Example[...]

  • Page 136

    VSG-1200 User’s Guide 136 Chapter 14 Account Printo ut[...]

  • Page 137

    VSG-1200 User’s Guide Chapter 15 User Agreem ent Page 137 C HAPTER 15 User Agreement Page This chapter describes how you can customize an d display a preview of the subscriber user agreement page. 15.1 About the User Agreement Page In cases where a uthentication is not required and anyone can access the Internet through the VSG , you can set the [...]

  • Page 138

    VSG-1200 User’s Guide 138 Chapter 15 User Agreement Page Figure 86 Customization: User Agr eement Page The following table describes the labels in this screen. Table 41 Customizati on: User Agreement Page LABEL DESCRIPTION T itle Enter a title (up to 100 charac ters) for the user ag reement page. T itle T ext Color Set the color of the title te x[...]

  • Page 139

    VSG-1200 User’s Guide Chapter 15 User Agreem ent Page 139 The following figure shows a user agreement page example. Figure 87 User Agreement Page Example Article Background Color Set the background color for the article. F or example, use ‘FFFFFF’ for white . Click View Co lor Grid to display a list of web-friendly colors and corresponding he[...]

  • Page 140

    VSG-1200 User’s Guide 140 Chapter 15 User Agreement Page[...]

  • Page 141

    VSG-1200 User’s Guide Chapter 16 Bandwidth Managemen t 141 C HAPTER 16 Bandwid th Management This chapter describes the bandwidth feature and shows you how to configure band width control. 16.1 Bandwid th Management Overview Bandwidth management allows you to control the amount of outbound and inbound traf fic on the LAN. This he lps reduce delay[...]

  • Page 142

    VSG-1200 User’s Guide 142 Chapter 16 Bandwidth Ma nagement Figure 88 Bandwidt h Management: Activate 16.1.2 Configuring Equal Share Bandwid th Management T o configure the VSG to impose the same ba ndwidth limits on all subscribers, select Equal bandwidth for all subscribers in the Bandwidth Management screen and set the related fields. Figure 89[...]

  • Page 143

    VSG-1200 User’s Guide Chapter 16 Bandwidth Managemen t 143 16.1.3 Configuring Class of Service Bandwid th Management T o set the VSG to impose different bandwidth limits based on the configurations in a RADIUS server or a billing prof ile, select Class of service based on RADIUS or Billing pr ofile settings in the Bandwidth Managemen t screen. Y [...]

  • Page 144

    VSG-1200 User’s Guide 144 Chapter 16 Bandwidth Ma nagement[...]

  • Page 145

    VSG-1200 User’s Guide Chapter 17 Portal Page, Advertisement Link and Walled Garden 145 C HAPTER 17 Port al Page, Advertisement Link and W alled Garden This chapter shows you how to set a portal web site, advertisement links and create walled garden web sites. 17.1 Introduction When you enab le subscrib er authenti cation in the Authentication Con[...]

  • Page 146

    VSG-1200 User’s Guide 146 Chapter 17 Portal Page, Advertisement Lin k and Walled Garden 17.3 Advertisement Links Y ou can set the VSG to display an advertisement web page first on the subscriber ’ s computer once connected to the Internet. Click Advanced and Advertisemen t to display the screen as shown next. Figure 92 Advertisement The followi[...]

  • Page 147

    VSG-1200 User’s Guide Chapter 17 Portal Page, Advertisement Link and Walled Garden 147 17.4 W alled Garden A subscriber must log in before the VSG a llows the subscriber access to the Internet. However , with walled garden, you can define the web site address(es) which all users can access without logging in. Click Advanced and then W alled Garde[...]

  • Page 148

    VSG-1200 User’s Guide 148 Chapter 17 Portal Page, Advertisement Lin k and Walled Garden The following figure shows a subscriber lo gin screen example with walled garden links. Figure 94 Subscriber Login Screen with W alled Garden Links Example Table 45 W alled Garden LABEL DESCRIPTION Link 1 … 10 In the Name field, enter a descriptive name (up [...]

  • Page 149

    VSG-1200 User’s Guide Chapter 18 Passthrough 149 C HAPTER 18 Passthrough This chapter shows you how to set up computer and web site passthrough. 18.1 About the Passthrough There are two types of pass through you can set up on the VSG: by device or by web site address Y ou can set the VSG to allow specific co mputers (ba sed on the IP or MAC addre[...]

  • Page 150

    VSG-1200 User’s Guide 150 Chapter 18 Passthrough Figure 95 Passthrough: Subscriber IP and MAC Address The following table describes th e fields in this screen. Table 46 Passthrough: Subscriber IP and MAC Address FIELD DESCRIPTION Subscriber IP & MAC Address Passthrough No. This read-only field displays the index numbe r of an entry . IP Addre[...]

  • Page 151

    VSG-1200 User’s Guide Chapter 18 Passthrough 151 18.2.2 Destination URL and IP Address Passthrough Y ou can specify the IP address or the URL of the web site(s) that any user can access without entering a user name or password. Figure 96 Passthrough: Destination URL and IP The following table describes the fields in this screen.[...]

  • Page 152

    VSG-1200 User’s Guide 152 Chapter 18 Passthrough Table 47 Passthrough: Destin ation URL and IP FIELD DESCRIPTION Destination IP Address Passthrough No. This read-only field displays the index numbe r of an entry . IP Address Enter the IP address of a web site in dotted decimal notation, for example, 192.168.1.10 Pass Through Destination URL No. T[...]

  • Page 153

    VSG-1200 User’s Guide Chapter 19 LAN Devices 153 C HAPTER 19 LAN Devices This chapter describes how you can remotely access devices on the LAN through the VSG . 19.1 LAN Devices and NA T Overview NA T (Network Address Translation - NA T , RFC 1631) is the tra nslation of the IP address of a host in a packet. Form example, the source address of an[...]

  • Page 154

    VSG-1200 User’s Guide 154 Chapter 19 LAN Devices Figure 97 LAN Devices The following table describes the labels in this screen. Table 48 LAN Devices LABEL DESCRIPTION Polling Interval S pecify the time interval (in minutes) between th e VSG’s probes for device availability . No. This read-only field displays the index numbe r of an entry . Devi[...]

  • Page 155

    VSG-1200 User’s Guide Chapter 19 LAN Devices 155 19.2.1 LAN Device Management Example In this example, there is a manageable switc h and a w ireless access point behind the VSG and you want to be able to remotely access th e web-based management interfaces on the manageable switch and acces s point over the Internet. Figure 98 LAN Device Remote M[...]

  • Page 156

    VSG-1200 User’s Guide 156 Chapter 19 LAN Devices Figure 99 LAN Devices: Example 1 T o acces s the web-based management interface, ente r the W AN IP address of your VSG and the virtual port number of the LAN device separat ed by a colon. In this example, to access the access point (AP), enter “http:// 192.168.1.1:60001” where 192. 168.1.1 is [...]

  • Page 157

    VSG-1200 User’s Guide Chapter 19 LAN Devices 157 T o acce ss an inside server on the LAN, enter the W AN IP addres s of your VSG and the virtual port number of the inside server separated by a colon. In this example, to access the web server , enter “http:// 192.168.1.1:9602” where 192. 168.1.1 is the W AN IP address of the VSG . Y ou can als[...]

  • Page 158

    VSG-1200 User’s Guide 158 Chapter 19 LAN Devices[...]

  • Page 159

    VSG-1200 User’s Guide Chapter 20 Static Rout e 159 C HAPTER 20 S t atic Route This chapter shows you how to configure st atic routes to specified destinations. 20.1 S t atic Route Overview Stat ic routes tell the VSG routing information th at it cannot learn automatically through other means. This can arise in cases where RIP is disabled on the L[...]

  • Page 160

    VSG-1200 User’s Guide 160 Chapter 20 Static Route Figure 103 Advanced: St atic Route The following table describes the labels in this screen. Table 49 Advanced: Static Route LABEL DESCRIPTION S tatic Route Set the fields below to configure st atic route settings. Y ou can configure up to 20 static routes at a time. No. This is th e index number o[...]

  • Page 161

    VSG-1200 User’s Guide Chapter 20 Static Rout e 161 Destination Subnet Mask This field displays the subnet mask of the final destination. Gateway IP Address This field displays the IP ad dress of the gateway device. Hop Count This field displays the “cost” of this static route. Delete Click Delete to remove the select ed static route(s). Table[...]

  • Page 162

    VSG-1200 User’s Guide 162 Chapter 20 Static Route[...]

  • Page 163

    VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 163 C HAPTER 21 Syslog and Session T race This chapter shows you how to configure syslog logging and set the VS G to se nd subscriber session information. 21.1 Syslog Syslog logging allows the VSG to send logs to an external syslog server that is used to store and analyze logs. 21.1.1 Sysl[...]

  • Page 164

    VSG-1200 User’s Guide 164 Chapter 21 Syslog and Session Trace 21.1.2 Configure Log Settings T o specify which logs the VSG is to send and the schedule for when the VSG is to send the logs, click Advan ced , Logs and click the Log Settings link. Server 1 IP Address Enter the IP address of the first syslog server on the W AN in dotted decimal notat[...]

  • Page 165

    VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 165 Figure 105 Logs: Log Settings The following table describes the labels in this screen.[...]

  • Page 166

    VSG-1200 User’s Guide 166 Chapter 21 Syslog and Session Trace The following table describes the log formats. Table 51 Logs: Log Settings LABEL DESCRIPTION Syslog Name This field displays the name (or type ) of the lo g. Select the check box(es) to send the syslog. Description This field displays a short description about the syslog. Interval T im[...]

  • Page 167

    VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 167 21.2 Session T race Y ou can set the VSG to send session informatio n of subscribers accessing the Interne t. The VSG records the session information and stor es it temporary . Once the session trace information reache s a maximum o f 50 records or the specified time period is reache d[...]

  • Page 168

    VSG-1200 User’s Guide 168 Chapter 21 Syslog and Session Trace Figure 106 Advanced: Session T race The following table describes the labels in this screen. 21.2.1.1 Session T race Filename Convention The subscriber session information is stored a plai n text file with a “txt” filename extension. The general structure of the filename is <hos[...]

  • Page 169

    VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 169 Figure 107 Session T race Information Example The following table describes the fiel ds in a session information file. Host Name User Name Date VLANId Sou rceIP SourceMac SourcePort DestI P DestPort MIS Cindy 22Oct0413040 3 192.168.1.10 0085A0010104 3974 192.168.1.1 80 MIS Cindy 22Oct0[...]

  • Page 170

    VSG-1200 User’s Guide 170 Chapter 21 Syslog and Session Trace[...]

  • Page 171

    VSG-1200 User’s Guide Chapter 22 SNMP 171 C HAPTER 22 SNMP This chapter shows you how to set up SNMP . 22.1 SNMP Overview Simple Network Management Protocol (SNM P) i s a protocol u sed for exch anging management information b etween network devices. SNMP is a member of the TCP/IP protocol suite. Y our VSG supports SN MP version one and versio n [...]

  • Page 172

    VSG-1200 User’s Guide 172 Chapter 22 SNMP The managed devices cont ain object variables/ managed objects that define each piece of information to be collected ab out a device. Examples of variab les include such as number of packets received, node port status etc. A Ma nagement Information Ba se (MIB) is a collection of managed objects. SNMP allo[...]

  • Page 173

    VSG-1200 User’s Guide Chapter 22 SNMP 173 The following table describes the labels in this screen. Table 55 SNMP LABEL DESCRIPTION SNMP Select Enable to activate SNMP support. Select Disable to de-activate the SNMP support. Port SNMP Port Enter a port number on the VSG for SNMP management. The default is 161 . Otherwise enter a p ort number betwe[...]

  • Page 174

    VSG-1200 User’s Guide 174 Chapter 22 SNMP[...]

  • Page 175

    VSG-1200 User’s Guide Chapter 23 MAC Filter 175 C HAPTER 23 MAC Filter This chapter describes how you can configure the MAC filter feature. 23.1 About the MAC Filter The MAC Filter screen allows you to configure the VS G to block de vices from accessing the Internet through the VSG . Every Ethernet devi ce has a unique MAC (Media Access Control) [...]

  • Page 176

    VSG-1200 User’s Guide 176 Chapter 23 MAC Filter The following table describes the labels in this screen. Table 56 MAC Filter LABEL DESCRIPTION MAC Address Enter the MAC addresses (in XXXXXXXXXXXX format) of the devices that are denied access to the VSG in these address fields. Apply Click Apply to save the changes.[...]

  • Page 177

    VSG-1200 User’s Guide Chapter 24 System Status 177 C HAPTER 24 System S t atus This chapter describes the screens under System S tatus . 24.1 About System S t atus The screens in System S tatus show the current state of the VSG . 24.2 V iew System Information Click System S tatus and System to display the screen as shown next. The System screen a[...]

  • Page 178

    VSG-1200 User’s Guide 178 Chapter 24 System Status Figure 1 1 1 System S tatus The following table describes th e fields in this screen. Table 57 System S tatus FIELD DESCRIPTION System S tatus Host Name This field displays the descripti on name of the VSG fo r id entification purposes. Domain Name This field displays the do main name of the VSG [...]

  • Page 179

    VSG-1200 User’s Guide Chapter 24 System Status 179 Concurrent User Limitation This field displays the maximum number of users that can log in simultaneously for Internet access. WA N M A C Address This field displays the MAC address of the VSG o n the WAN. LAN MAC Address This field displays the MAC address of the VSG on the LAN. W AN IP Settings[...]

  • Page 180

    VSG-1200 User’s Guide 180 Chapter 24 System Status 24.3 Current User List The Current User List screen displays a list of subscribers currently logged on to the VSG for Internet access. Click System S tatus and Current User List to display the screen as shown. Click a column heading to sort the entries if applicable. Th e Username, Billing Profil[...]

  • Page 181

    VSG-1200 User’s Guide Chapter 24 System Status 181 24.4 DHCP Client s The DHCP client ta ble shows curre nt DHCP client information of all ne twork clients using the DHCP server on the VSG . Click System S tatus and DHCP to display the screen as shown. The DHCP Clients screen automatically updates every 120 seconds. Figure 1 13 DHCP Clients The f[...]

  • Page 182

    VSG-1200 User’s Guide 182 Chapter 24 System Status Figure 1 14 Session List The following table describes the labels in this screen. 24.6 NA T Pool T able The VSG provides a NA T address pool feature fo r use with VPN. It allows subscribers to connect to remote VPN servers that allow only one connection per source IP address. Click System S tatus[...]

  • Page 183

    VSG-1200 User’s Guide Chapter 24 System Status 183 The following table describes the labels in this screen. 24.7 LAN Device S t atus The LAN Devices S tatus screen displays the status of LAN devices co nfigured in the LAN Devices screen (refer to Chapter 19, “LAN Devices,” on page 153 ). Click System S tatus and LAN Devices S tatus to display[...]

  • Page 184

    VSG-1200 User’s Guide 184 Chapter 24 System Status 24.7.1 Accessing the LAN Device Before you can access a LAN device behind th e VSG , the following requirements must be met. • The LAN device has a web-based management interface and it is enabled. • Y ou have se t up the virtual port mapping to the LAN device server po rt in the LAN Device M[...]

  • Page 185

    VSG-1200 User’s Guide Chapter 24 System Status 185 Figure 1 17 System S tatus: Billing Log The following table describes the labels in this screen. 24.8.1 Billing Logs Backup Follow the steps below to back up billing logs to a computer . Table 63 System S tatus: Billing Log LABEL DESCRIPTION Refresh Click Refresh to update the screen. Export to T[...]

  • Page 186

    VSG-1200 User’s Guide 186 Chapter 24 System Status 1 In the Billing Log screen, click the Export to Txt File link. A File Download screen displays. Figure 1 18 Billing Log Backup: File Download 2 Select Save this file to disk and click OK . A Save As window disp lays. Figure 1 19 Billing Log Backup: Save As 3 Specify the file name and/or location[...]

  • Page 187

    VSG-1200 User’s Guide Chapter 24 System Status 187 Figure 120 Billing Log Backup: Ex ample File Content 24.9 PMS T ransaction This screen is applicable when account billing is done using a PMS. T o display transac tion messages between the VSG and PMS, click System S tatus and PMS T ransaction . Figure 121 System S tatus: PMS T ransaction Log 24.[...]

  • Page 188

    VSG-1200 User’s Guide 188 Chapter 24 System Status Figure 122 System S tatus: St a tic Route T able The following table describes the labels in this screen. Table 64 System Status: Static Route Table LABEL DESCRIPTION S tatic Route T able This table displays the static routes configured. No. This field displays the index number . Destination IP A[...]

  • Page 189

    VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 189 C HAPTER 25 Secure Socket Layer This chapter shows you how to setup and enable Secure Socket Layer (SSL) security on the VSG . 25.1 About SSL SSL (Secure Socket Layer) security is a standard Internet protocol for secure communications that uses a combination of certificate-base d authentic[...]

  • Page 190

    VSG-1200 User’s Guide 190 Chapter 25 Secur e Socket Layer Figure 123 SSL Certificate Download The following table describes the labels in this screen. 25.3 Activating SSL Security Follow the steps below to activate the SSL security in the VSG . 1 Click System Setting , Servers in the navigation panel and select the SSL Security check box in the W[...]

  • Page 191

    VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 191 Figure 124 System Setting: Server Config uration : Enable SSL Security 2 Click Apply to save the changes and rest art the VSG when prompted. 3 Click Authentication in the Configuration Menu panel and select En able in the SSL Login Security field[...]

  • Page 192

    VSG-1200 User’s Guide 192 Chapter 25 Secur e Socket Layer Figure 125 System Setting: Authentica tion: Activate SSL Login 4 Click Apply to save the changes and rest art the VSG when prompted.[...]

  • Page 193

    VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 193 25.4 Inst alling SSL Certificate on a Computer After you enable and activate the SSL login security on the VSG , you can access the VSG through a secure conn ection. Follow the steps below to view and install the default SSL security certificate on a computer . 1 Access the VSG . A Securit[...]

  • Page 194

    VSG-1200 User’s Guide 194 Chapter 25 Secur e Socket Layer Figure 128 Installing the SSL Security Ce rtificate: V iew Certificate 4 Click Install Certificate to install the certificate to your computer . A Certificate Import Wiz a rd window displays. Click Ne xt . Figure 129 Installing the SSL Security Certific ate: Certificate Import Wizard 5 Acc[...]

  • Page 195

    VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 195 Figure 130 Certificate Import Wizard: Location 6 Click Finish to import the certificate. Figure 131 Certificate Import Wizard: Finish 7 A Root Certificate S tore window displays as shown. Click Ye s to store the certificate to the computer .[...]

  • Page 196

    VSG-1200 User’s Guide 196 Chapter 25 Secur e Socket Layer Figure 132 Root Certificate S tore 8 When the certificate is saved successfully , a Certific ate Import Wizard window displays. Click OK . Figure 133 Certificate Import Wizard 9 A Certificate window displays the detailed informatio n. Notice that the certificate is now trusted. Figure 134 [...]

  • Page 197

    VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 197 10 Click OK in the Certificate window to return to the Security Alert window as shown. Notice that the first item in the list changed to inform you that the certificate is from a trusted host. Click Ye s to proceed to the login screen in secure mode. Figure 135 Security Alert: T rusted Not[...]

  • Page 198

    VSG-1200 User’s Guide 198 Chapter 25 Secur e Socket Layer[...]

  • Page 199

    VSG-1200 User’s Guide Chapter 26 The SMT 199 C HAPTER 26 The SMT This chapter introduces the SMT (System Manage ment T erminal), describes how to access the SMT and provides an overview of its menus. 26.1 Introduction to the SMT The System Management T erminal (SMT) is a menu – driven interface that you use to configure the VSG . Access the SMT[...]

  • Page 200

    VSG-1200 User’s Guide 200 Chapter 26 The SMT Figure 136 HyperT erminal Communication Parameter Settin gs Example 26.2 SMT Login Screen Press [ENTER] to display the login screen. For yo ur firs t login, enter the default administrator user name “admin” and default password “1234” and the n press [ENTER] . Figure 137 SMT : Login Screen Note[...]

  • Page 201

    VSG-1200 User’s Guide Chapter 26 The SMT 201 26.3 The SMT Main Menu Summary The SMT main menu is shown next. Figure 138 SMT : Main Menu The following table describes the menu choices in this screen. 26.4 Navigating the SMT Interface Familiarize yourself with the SMT operations be fore you at tempt to mo dify the configuration. Ma in Menu 1)System[...]

  • Page 202

    VSG-1200 User’s Guide 202 Chapter 26 The SMT 26.4.1 The Navigation Keys The following table describes the keystrok es that you use in the SMT screens. 26.5 General System Setup The System Configuration menu contains administrative and system-related information. From the Main Menu screen, type 1 and press [ENTER] to display the System Configurati[...]

  • Page 203

    VSG-1200 User’s Guide Chapter 26 The SMT 203 26.6 Changing the System Password Follow the steps below to change the system password. 1 In the main menu, type 5 and press [ENTER] to display the Utilities me nu. 2 In the Utilities m enu, type 2 and pres s [ENTER] . The Change Administrator Password menu displays. Figure 140 SMT : Change Administrat[...]

  • Page 204

    VSG-1200 User’s Guide 204 Chapter 26 The SMT 4 T ype your new system password in the Enter the new password field, and press [ENTER] . 5 Re-type your new system password in the Confirm the new password field for confirmation and press [ENTER] . 6 Save the settings. 26.7 Rest arting the VSG Follow the steps below to restart the VSG . 1 In the main[...]

  • Page 205

    VSG-1200 User’s Guide Chapter 26 The SMT 205 3 Ty p e Y and press [ENTER] to retain the subscriber acco unt information in the local subscriber database.T ype N and press [ENTER] to delete all subscriber account information. 4 Press [ENTER] to reset the VSG . The VSG automatically restarts. Figure 142 SMT : Reset to Factory Defaults Change to fac[...]

  • Page 206

    VSG-1200 User’s Guide 206 Chapter 26 The SMT[...]

  • Page 207

    VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 207 C HAPTER 27 LAN and W AN Setup Using the SMT This chapter shows you ho w to configure the LAN and W AN settings on the VSG . 27.1 LAN and W AN Overview Refer to Chapter 4, “LA N, W AN and Server Setup,” on page 53 for more information. 27.2 W AN Configuration From the main m[...]

  • Page 208

    VSG-1200 User’s Guide 208 Chapter 27 LAN and WAN Setu p Using the SMT The follow table describes th e fields in this menu. 27.2.2 PPPoE Support T o activate PPPoE suppor t on the VSG , enter P in the W AN T ype field to display the W AN Configuration screen as shown next. Refer to the re lated web configurator section for background informatio n.[...]

  • Page 209

    VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 209 The following table describes the PPPo E related fields in this menu. 27.2.3 PPTP Support T o activate PP TP support on the VSG , enter T in the WA N T y p e field to display the WA N Configuration screen as shown next. Refer to the re lated web configurator section for backgrou[...]

  • Page 210

    VSG-1200 User’s Guide 210 Chapter 27 LAN and WAN Setu p Using the SMT Figure 145 SMT : W AN Configuration: PPTP The following table describes the PP TP-relate d fields in this menu. WAN Con figuration WAN Type? (D/S/P/T) :T Local IP Address : Local Subnet Mask : Gateway IP Address : Server IP Address : Username : Password : Connect Setting? (C/K)[...]

  • Page 211

    VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 211 27.3 LAN Configuration From the Main Menu screen, enter 3 to display the LAN Configuration menu as shown next. Figure 146 SMT : LAN Configuration The following table describes the fields in this menu. TCP MSS Setting Enter the size of the Maximum Segment Size (MSS). At the “S)[...]

  • Page 212

    VSG-1200 User’s Guide 212 Chapter 27 LAN and WAN Setu p Using the SMT 27.4 V iew Current Configuration From the main menu, enter 4 and press [ENTER] to display the Sy stem S tatus menu as shown next. Figure 147 SMT : System St at us Relay Server IP Address This field is only visible when you en ter R in the DHCP Servic e field. If the VSG is set [...]

  • Page 213

    VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 213 The following table describes th e fields in this screen. Table 73 SMT : System S tatus FIELD DESCRIPTION System Name This field displays the name of the VSG for identification purposes. Domain Name This field displays the domain name. Console Po rt S peed This field displays th[...]

  • Page 214

    VSG-1200 User’s Guide 214 Chapter 27 LAN and WAN Setu p Using the SMT[...]

  • Page 215

    VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 215 C HAPTER 28 Configuration and Firmware Maintenance This chapter shows you how to maintain the firmware and configuration file. 28.1 Filename Convention The configuration file contains the factory default settings in the menus such as password, DHCP Setup, TCP/IP Setup[...]

  • Page 216

    VSG-1200 User’s Guide 216 Cha pter 28 Configuration and Fir mware Maintenance Figure 148 Firmware Upgrade : Links 28.2.1.1 Manual Firmware Upgrade Follow the steps below to upgrade the firmware manually . 1 Download the latest firmware from www .zyxel.com to your computer . Unzip the file if it is zipped. 2 Access the web configurator . Refer to [...]

  • Page 217

    VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 217 2 Run a TFTP server program and specify the location of the firm ware file and the communication mode. Refer to the document ation that comes with your TFTP server program for instructions. 3 Access the web configurator . Refer to the s ection on accessing the web con[...]

  • Page 218

    VSG-1200 User’s Guide 218 Cha pter 28 Configuration and Fir mware Maintenance Figure 153 Scheduled Firmwa re Upgrade Example The following describes the auto matic firmware upgrade process. 1 The VSG chec ks the synchron iz ation file on the TF TP serve r for the firmware version number . 2 If the synchronization file has the latest firmware vers[...]

  • Page 219

    VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 219 28.2.2 Firmware Upgrade Using SMT Follow the steps below to configure the TFTP settings in the SMT . Y ou must still have a W AN/LAN connection between the VSG and the TFTP server computer at the same time. 1 Connect the computer directly to the VSG through the consol[...]

  • Page 220

    VSG-1200 User’s Guide 220 Cha pter 28 Configuration and Fir mware Maintenance Figure 156 SMT : Firmware Upgrade 6 Ty p e E at the “Enter Selection:” prompt to ge t the firmware file from the TFTP server . Figure 157 SMT : Firmware Upgrade Process 7 When the file transfer is complete, the VSG automatically reboots. W ait until the VSG finishes[...]

  • Page 221

    VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 221 1 Click System T ools and Configuration . A screen displa ys as shown next. Figure 158 System T o ols: Configur ation: Back up 2 Click Backup . A File Download window displays as sho wn next. Figure 159 Configuration Backup: File Download 3 Select Save this file to di[...]

  • Page 222

    VSG-1200 User’s Guide 222 Cha pter 28 Configuration and Fir mware Maintenance Figure 160 Configuration Backup: Save As 4 Specify the file name and/or location and click Save to start the backup process. 28.3.2 Backup Configuration Using TFTP 1 Click System T ools and Configuration . A screen displa ys as shown next. 2 In the Backup section, enter[...]

  • Page 223

    VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 223 Figure 161 System T o ols: Configur ation: Back up using TF TP 4 Click Apply . When the file transfer process is complete, a screen displays as follows. Figure 162 Configuration Backup: TFTP: Succe ssful 28.3.3 Restore Conf iguration Using HTTP This section shows yo u[...]

  • Page 224

    VSG-1200 User’s Guide 224 Cha pter 28 Configuration and Fir mware Maintenance Figure 163 System T ools: Conf iguratio n: Restore 2 In the Restore section, specify the loca tion and filename of a co nfiguration file in the File Path field or click Browse . 3 Click Apply to start the configuration restore process. The VSG automatically restarts aft[...]

  • Page 225

    VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 225 Figure 164 System T ools: Configur ation: Restor e: TFTP 2 In the Restore section, Enter the IP address of th e TFTP server in dotted decimal notation in the TFTP Server IP Address field. 3 Specify a file name for the configuration backup in the T ext File Name field.[...]

  • Page 226

    VSG-1200 User’s Guide 226 Cha pter 28 Configuration and Fir mware Maintenance[...]

  • Page 227

    VSG-1200 User’s Guide Chapter 29 Troubleshooting 227 C HAPTER 29 T roubleshooting This chapter covers potential pr oblems and possible remedies. After each problem descri ption, some instructions are provided to help you to diagnose and to solve the prob lem. 29.1 Using the LEDs to Diagnose Problems The LEDs are useful aides for finding possible [...]

  • Page 228

    VSG-1200 User’s Guide 228 Chapter 29 Troublesh ooting 29.1.3 The W AN Port LEDs None of the LEDs for the W AN port light up when connect ed to an Ethernet device. 29.2 The Console Port I cannot access the VSG through the console port. Table 77 Troubleshootin g the WAN LED STEP CORRECTIVE ACTION 1 V erify that the attached device(s) is tur ned on [...]

  • Page 229

    VSG-1200 User’s Guide Chapter 29 Troubleshooting 229 29.3 W eb Configurator I cannot access the web configurator . The web configurator does n ot display properly . 29.4 Internet Access A subscriber cannot connect to the Internet through the VSG . Table 79 Troubleshootin g Web Configurator STEP CORRECTIVE ACTION 1 Make sure you are using the corr[...]

  • Page 230

    VSG-1200 User’s Guide 230 Chapter 29 Troublesh ooting 29.5 The S t atement Printer (This section is applicable when you purchase an external statement prin ter , also known as an account generator printer). I cannot print account information using a statement printer . Table 82 Troubleshooting the Stateme nt Printer STEP CORRECTIVE ACTION 1 Make [...]

  • Page 231

    VSG-1200 User’s Guide Appendix A Product Specifications 231 Appendix A Product S pecifications Table 83 Product Specifications : General S tandard IEEE 802.3 10BASE-T Ethernet IEEE 802.3u 100BASE-TX Fast Ethernet Interface One 10/100 Ethernet W AN port (a uto-crossover) Four 10/100 Ethernet LAN ports (auto-crossover) One RS232 serial port for con[...]

  • Page 232

    VSG-1200 User’s Guide 232 Appendix A Product Specifications Table 84 Product Specifications : Performance and Manageme nt Maximum Throughput 15.2Mbps Concurrent Users 1,024 Management W eb-based management TFTP/HTTP firmware upgrade Schedules firmware upgrade Backup/Restore configuration Real-time status list Remote authorized management Configur[...]

  • Page 233

    VSG-1200 User’s Guide Appendix B IP Address As signme nt Conflicts 233 Appendix B IP Address Assignment Conflict s This appendix describes situations where IP address conflicts may occur . Subscribers with duplicate IP addresses will not be able to access the Internet. Scenario 1: The VSG is using the same LAN and W AN IP addresses The following [...]

  • Page 234

    VSG-1200 User’s Guide 234 Appendix B IP Address Assignment Conflicts Scenario 3: The Subscriber IP address is the same as the IP address of a network device The following figure depicts an example where the subscr iber IP address is the same as the IP address of a network device not attached to the VSG . Figure 167 IP Address Conflict s: Scenario[...]

  • Page 235

    VSG-1200 User’s Guide Appendix B IP Address As signme nt Conflicts 235 Figure 168 IP Address Conflict s: Scenario 4 This problem can be solved by adding a VLAN-enabled switch or setting the computers to obtain IP addresses dynamically .[...]

  • Page 236

    VSG-1200 User’s Guide 236 Appendix B IP Address Assignment Conflicts[...]

  • Page 237

    VSG-1200 User’s Guide Appendix C Subscr iber Login 237 Appendix C Subscriber Login T o log in as a subsc riber , enter a web site address such as www .zyxel.com in a web browser . Depending on the settings, a subs criber login screen displays prompting for a user name and password. Figure 169 Subscriber Login Scree n: Framed Example Enter a user [...]

  • Page 238

    VSG-1200 User’s Guide 238 Appendix C Subscriber L ogin[...]

  • Page 239

    VSG-1200 User’s Guide Appendix D Vendor Specific Attributes 239 Appendix D V endor S pecific Attributes This appendix describes the format of the vendor specific attributes supported. Overview W ith RADIUS server authentication, you can de fine vendor specific attributes (VSAs) in addition to the set of standard RADIUS attrib utes defined in RFC [...]

  • Page 240

    VSG-1200 User’s Guide 240 Appendix D Vendor Specific Attributes Table 86 VSG-1200 Supp orted VSAs NO. NAME DESCRIPTION T YPE VALUE 1 Traf fic-Limit This attribute defines total bandwidth (in Mbytes) allowed for a subscriber . Internet acce ss is based on the total upload/ download bandwidth regardless of the account expiration time. This attribut[...]

  • Page 241

    VSG-1200 User’s Guide Appendix D Vendor Specific Attributes 241 Error Messages The following table describes th e VSA-related error messages. Table 87 VSA-related Erro r Messages ERROR MESSAGE DESCRIPTION VSA Error!-Traffic limit- Time to finish is selected The VSG is set to use the “Time to Finish” mode while the VSA response from the extern[...]

  • Page 242

    VSG-1200 User’s Guide 242 Appendix D Vendor Specific Attributes[...]

  • Page 243

    VSG-1200 User’s Guide Appendix E Report Printing Using th e SP-200 243 Appendix E Report Printing Using the SP-200 This appendix shows you h ow to print reports using the SP-200. Overview The SP-200 allo ws you to print status reports about the subscriber a ccounts and general VSG system information . Simply pre ss a key combination on the SP-20 [...]

  • Page 244

    VSG-1200 User’s Guide 244 Appendix E Report Printing Using the SP-200 The following sections describe ea ch report printout in detail. Daily Account Summary This report shows the username and price for the subscriber account(s ) that is created for the current day . Key combination: A B C A A The following figure shows an example. Figure 171 SP-2[...]

  • Page 245

    VSG-1200 User’s Guide Appendix E Report Printing Using th e SP-200 245 The following figure shows an example. Figure 172 SP-200: Monthly Account System S t atus This report shows the current system informatio n such as the host name and W AN IP address. Key combination: A B C C C The following figure shows an example. Monthly Account ------------[...]

  • Page 246

    VSG-1200 User’s Guide 246 Appendix E Report Printing Using the SP-200 Figure 173 SP-200: System S tatus The following table describes the labels in this report. System Status ---------------------------- ITEM DESCRIPTION ---------------------------- WAST ESTABLISHED SYST 02D:02H:42M:46S ---------------------------- HOST VSG-1200 FRMW 1.05 BTRM 1.[...]

  • Page 247

    VSG-1200 User’s Guide Appendix E Report Printing Using th e SP-200 247 Network St atistics This report shows the network stati stics on the VSG . Key combination: A B C A B The following figure shows an example. Figure 174 SP-200: Network S tatistics The following table describes the labels in this report. DHCP This field displays the DHCP mode ([...]

  • Page 248

    VSG-1200 User’s Guide 248 Appendix E Report Printing Using the SP-200 Table 90 SP-200: Netwo rk S tatistics LABEL DESCRIPTION W AST This field displays the WAN connection status. SYST This field displays the time sinc e the system was last restarted. W A TD Th is field displays the number of packets transmitted on the W AN. W ARD This field displ[...]

  • Page 249

    VSG-1200 User’s Guide Appendix F Cable Types and Cable Pin Assignments 249 Appendix F Cable T ypes and Cable Pin Assignment s RJ-45 Ethernet Port The following table describes the types of netw ork cable used for the different connection speeds. The W AN Port The following table describes the Ethernet cable pin assignments for the W AN port. Make[...]

  • Page 250

    VSG-1200 User’s Guide 250 Appendix F Cable Types and Cable Pin Assignments Figure 175 W AN Port Cable Pin Assignments The LAN Port The following table describes the Ethernet cable pin assignments for the LAN port. Make sure that the Ethernet cable connectio n between the VSG and a computer or switch uplink port confo rms to the pin assignment s a[...]

  • Page 251

    VSG-1200 User’s Guide Appendix F Cable Types and Cable Pin Assignments 251 DB25 Male to DB9 Male Connector Figure 177 DB25 Male to DB9 Male Connector Table 94 Console Port Pin Assignment PIN NO MNEMONIC FUNCTION 1 DCD Received Line Sign al Detector to the VSG . 2 TXT T ran smitted Data from the VSG . 3 RXT Received Data to the VSG . 4 DT R Data T[...]

  • Page 252

    VSG-1200 User’s Guide 252 Appendix F Cable Types and Cable Pin Assignments[...]

  • Page 253

    VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 253 Appendix G Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed. W indows 95/98/Me/NT/2000/XP , Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software compon[...]

  • Page 254

    VSG-1200 User’s Guide 254 Appe ndix G Setting up Your Computer’s IP Address Figure 178 WIndows 95/98 /Me: Networ k: Configura tion Inst alling Components The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microso ft Networks. If you need the adapter: 1 I[...]

  • Page 255

    VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 255 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click OK . 5 Restart your computer so the changes you made take ef fect. Configuring 1 In the Network window Configuration tab, select yo[...]

  • Page 256

    VSG-1200 User’s Guide 256 Appe ndix G Setting up Your Computer’s IP Address Figure 180 Windows 95/98/Me : TCP/IP Pr operties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’ s IP address, remo ve previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add [...]

  • Page 257

    VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 257 Figure 181 Windows XP: S tart Menu 2 For W indows XP , click Network Connections . For W indows 2000/NT , click Network and Dial-up Connections . Figure 182 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr operties .[...]

  • Page 258

    VSG-1200 User’s Guide 258 Appe ndix G Setting up Your Computer’s IP Address Figure 183 Windows XP: Control Panel: Network Connections: Pro perties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and cli ck Properties . Figure 184 Windows XP: Local Area Conne ction Properties 5 The Internet Pr otoc ol TCP/IP Properties wi[...]

  • Page 259

    VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 259 • If you have a static IP address click Use the following IP Address and fill in the IP addr ess , Subnet mask , and Default gateway fields. Click Advanced . Figure 185 Windows XP: Advanced TCP/IP Settings 6 If you do not know your gateway's IP address , remove [...]

  • Page 260

    VSG-1200 User’s Guide 260 Appe ndix G Setting up Your Computer’s IP Address • Click Obtain DNS server address automatically if you do not know your DNS server IP addre ss(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses , and type them in the Preferr ed DNS s erver and Alternate DNS server fiel[...]

  • Page 261

    VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 261 Figure 187 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 188 Macintosh O S 8/9: TC P/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configur e: list.[...]

  • Page 262

    VSG-1200 User’s Guide 262 Appe ndix G Setting up Your Computer’s IP Address 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your VSG-1200 in the Router address bo[...]

  • Page 263

    VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 263 Figure 190 Macintosh O S X: Netw ork 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of [...]

  • Page 264

    VSG-1200 User’s Guide 264 Appe ndix G Setting up Your Computer’s IP Address[...]

  • Page 265

    VSG-1200 User’s Guide Appendix H IP Subnetting 265 Appendix H IP Subnetting IP Addressing Routers “route” based on the network number . The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (ei ght bits), wri tten in dotted decimal notation, for example, 1[...]

  • Page 266

    VSG-1200 User’s Guide 266 Appendix H IP Subnettin g Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a valu e of 0 to 127. Similarly the first octet of a class “B” must begi n with “10”, therefore the first octet of a class “B” address has a valid range of [...]

  • Page 267

    VSG-1200 User’s Guide Appendix H IP Subnetting 267 For example, 192.1.1 .0 /25 is equivalent to saying 1 92.1.1.0 with mask 255. 255.255.128. The following table shows all possible subnet masks for a class “C” address using both notations. The first mask shown is the class “C” natural m ask. Normally if no mask is specified it is understo[...]

  • Page 268

    VSG-1200 User’s Guide 268 Appendix H IP Subnettin g The remaining 7 bits determine the number of hosts each subnet can have. Host IDs of all zeros represent the subnet itself and host IDs of all ones are the broadcast addres s for that subnet, so the actual number of hosts availabl e on each subnet in the example above is 2 7 – 2 or 126 hosts f[...]

  • Page 269

    VSG-1200 User’s Guide Appendix H IP Subnetting 269 Example: Four Subnet s The above exampl e illustrated using a 25-bit subne t mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00 , 01, 10 an[...]

  • Page 270

    VSG-1200 User’s Guide 270 Appendix H IP Subnettin g Example Eight Subnet s Similarly use a 27-bit mask to create 8 subnets (001 , 010, 01 1, 100, 101, 1 10). The following table shows class C IP ad dress last octet values for each subnet. The following table is a summary for class “C” subnet planning. Table 106 Subnet 4 NETWORK NUMBER LAST OC[...]

  • Page 271

    VSG-1200 User’s Guide Appendix H IP Subnetting 271 Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet ma sk also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets ava ilable for subnetting and a class “A” ad[...]

  • Page 272

    VSG-1200 User’s Guide 272 Appendix H IP Subnettin g[...]

  • Page 273

    VSG-1200 User’s Guide Index 273 Index Symbols “natural” mask 266 Numerics 4-Port Switch 30 A Abnormal Working Conditions 4 Access Control 31 access point (AP) 33 accessing a LAN device 184 methods 184 requirements 184 account expiration 94 account printout 86 , 129 customize 129 , 137 examples 132 preview 131 account printout preview 93 accou[...]

  • Page 274

    VSG-1200 User’s Guide 274 Index C CA 189 CAS 29 , 71 , 75 CAS (Central Authentication Service) 29 , 71 certificate 189 private key 190 secret password 190 Certification Authority (CA) 189 change system passwor d 203 Charge 4 class of service bandwidth management 143 class-based bandwidth allocation 141 activate 143 community 173 Components 4 Conc[...]

  • Page 275

    VSG-1200 User’s Guide Index 275 Web-based Button 96 E edit a subscriber account 92 edit billing profiles 80 EIA standard size rack 35 E-mail forwarding 31 e-mail server redirect 203 Equal V alue 4 equal-share band width allocation 141 configure 142 error messages 241 Ethernet Cable 227 Ethernet cable length specifications 249 types 249 Ethernet p[...]

  • Page 276

    VSG-1200 User’s Guide 276 Index IP address conflicts 233 scenario 1 233 scenario 2 233 scenario 3 234 scenario 4 234 IP address setup 253 DNS information 255 , 260 install components 254 Macintosh OS 8/9 260 Macintosh OS X 262 verify settings 256 , 260 , 26 3 Windows 2000/NT/XP 256 Windows 95/98/Me 253 IP Addressing 265 IP Classes 265 IP S tatic [...]

  • Page 277

    VSG-1200 User’s Guide Index 277 P Parts 4 passthrough 149 destination URL or IP 151 subscriber computer IP or MAC 149 types 149 pin assignment 249 pin assignments 249 Plug-and-Play Internet Acce ss 30 PMS 29 , 79 , 82 Based on Room 83 Based on Subscriber 83 charge modes 82 connection speed 84 port-location mapping 82 type of 84 PMS billing 79 ser[...]

  • Page 278

    VSG-1200 User’s Guide 278 Index RJ-45 249 rubber feet 35 Russia, Co ntact I nformation 7 S scenario option 77 scheduled firmware upgrade 217 Secure Socket Layer 189 Secure Socket Layer (SSL) 30 security 231 serial console port 250 server port 153 server port number 229 Service 4 service selection messages 123 session information 181 client comput[...]

  • Page 279

    VSG-1200 User’s Guide Index 279 dynamic 84 , 95 expiration 100 printout 129 restore 89 static 84 , 85 types 84 subscriber account first login 94 subscriber authentication 11 7 subscriber database 31 subscriber informa tion window 125 subscriber login 237 information window 237 subscriber login page 32 subscriber login screen 11 7 advanced 121 cre[...]

  • Page 280

    VSG-1200 User’s Guide 280 Index important note 147 WA N p o r t cable pin assignment 249 WA N p o r t , t h e 36 , 37 , 249 W arranty 4 W arranty Period 4 Web Configurator 32 recommended web browser 32 Web configurator Administrator login 42 web server port 203 Web Site 6 web-based configurator 32 winipcfg 256 Workmanship 4 Worldwide Contact Info[...]