Eicon Networks DIVA T/A ISDN manuale d’uso
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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Eicon Networks DIVA T/A ISDN. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Eicon Networks DIVA T/A ISDN o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Eicon Networks DIVA T/A ISDN descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Eicon Networks DIVA T/A ISDN dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Eicon Networks DIVA T/A ISDN
- nome del fabbricante e anno di fabbricazione Eicon Networks DIVA T/A ISDN
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Eicon Networks DIVA T/A ISDN
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Eicon Networks DIVA T/A ISDN non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Eicon Networks DIVA T/A ISDN e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Eicon Networks in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Eicon Networks DIVA T/A ISDN, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Eicon Networks DIVA T/A ISDN, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Eicon Networks DIVA T/A ISDN. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
DIV A T/A ISDN Modem User ’ s Guide Internati onal[...]
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Pagina 2
T hir d E dit ion (Jul y 1999 ) 206-269-03 DIV A T/A ISDN Modem is a trademark of Eicon T echnology Corporation. Microso ft, Wi nd o ws, and Windows NT are reg ist ered trademarks of M icr osoft Corporation. CompuServe is a r egistered t rademark of CompuSer ve Inc or porated . Hay es is a registered trademark of Ha yes M icrocomputer P roduct s, I[...]
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Pagina 3
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 3 Co nt e n t s Intr odu ction ................ ........... .................... ..................... .......... .................... ................ ..... ................... 5 Installation Requirements .............. .................... ............................... ..................... .....[...]
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Pagina 4
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 4 Con ten t s Multiple Subsc riber Number ing ............... ..................... .................... ..................... .......... .......... ..... 1 20 As sig nin g Pr im a r y an d S eco nda r y Num be rs to the P h one Por ts .... .. .. ..... .. .... .. .. .... .. ..... .. .... .. .. .... .[...]
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Pagina 5
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 5 In trodu c tio n The DIV A T/A is an external IS DN modem av ailable in S/T and U in terface version s. It pro vides easy and affordable access to the Internet via I S DN. With the DI V A T/A, Small O ffice Home Offic e (SOHO) users an d tel ec ommuters can c ombine the higher performance of I SD N[...]
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Pagina 6
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 6 Inst allat io n Re qu irements T o instal l the D IV A T/A, y ou will require the following: Item De sc ri pt ion DI V A T/A P ackage • DIV A T/ A I S DN M od em • DIV A T /A s of twar e (C D) • ISDN c able (RJ -45) • Ser ial cable (RS-23 2) • A/C Ada pter • Phone A dapter (RJ11) ( wher[...]
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Pagina 7
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 7 C onnecting t he Cabl es to the D IV A T/A F ollow the steps below to connect the cables to your DI V AT /A. 1 T urn off your computer bef or e you connect the cables. 2 Connect the RJ45 end of the I SDN cable to the jack labeled ‘I S DN’ on the rear of the DIV A T/A. See below to c omplete th [...]
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Pagina 8
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 8 Connecting the Cables to the DIV A T/A A fte r C onnecting the Cables After co nnect ing the p ower and th e ISDN c able to the DIV A T/ A, wait at least 10 second s for the D IV A T/A to initiali ze and then check t he ‘D ’ and ‘Link’ LEDs . If t hey are bot h glowing continuousl y , then [...]
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Pagina 9
DIV A T/A I SDN Modem U ser’ s G uide ◆ Page 9 W indo ws 9 5/98/NT I n stal lati on and Setup T o properly se t up the D IV A T/A with a Wind ows 95/98 /NT system , y ou m ust c onnec t t he cables , con figure th e operati ng s ystem, and install th e DIV A T erminal Adapte rs Software . Once th e T erm i nal Adapt ers softwar e is i n stalle [...]
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Pagina 10
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 10 Windows 95/98/NT Installation and Setup Win dow s 95 (Origin al Release a nd S P 1) Thi s instal l pr ocedure is for th e original releas e and Service Pa ck 1 (SP1) versi on of Windows 95. If y ou are usin g Windows 95 Service Release 2 (OSR2) , go to “ Windows 95 (OSR 2)” on page 12. T o verif[...]
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Pagina 11
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 11 Windows 95/98/NT Installation and Setup 5 In the ‘In stall F rom Disk ’ w i ndow , en ter the drive lett er of y our C D dri ve (or u se the Browse bu tton to locate your CD driv e) an d clic k ‘OK’ . 6 In th e ‘Se lec t D e vi ce’ win d ow, sel ec t ‘Eico n DI V A T/A ISD N M od e m ?[...]
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Pagina 12
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 12 Windows 95/98/NT Installation and Setup W in dow s 95 ( OSR 2) Thi s install pr o cedure is f or Windows 95 Ser vic e Release 2 (OSR2). If yo u are using original release or Se r vice P ack 1 (SP1) version of W indows 95, go to “ Wind o ws 95 (Original Rele a se and SP1)” on page 10. T o verify [...]
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Pagina 13
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 13 Windows 95/98/NT Installation and Setup 6 Enter the d rive letter of your CD drive (or use the Browse button to locate your C D drive) an d cli c k ‘O K’ . 7 In the ‘Updat e Device Dri ver Wizar d ’ window , click ‘F inish’ . 8 Go t o “I ns tal lin g th e DI V A S oft ware ” on p ag [...]
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Pagina 14
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 14 Windows 95/98/NT Installation and Setup Win dows 9 8 Wa r n i n g ! It i s very impor tant to follow th e step s, exactly as d escribed below , to install th e DIV A T/A software . The setu p file f or ISDN modems (mdmis dn. inf), supp lied o n th e Microsoft Windows 98 CD , con tains incorrect inf [...]
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Pagina 15
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 15 Windows 95/98/NT Installation and Setup 6 Select ‘CD-ROM drive ’ and c lick ‘Next ’ . 7 Cl ick ‘ Next’ . 8 Click ‘ F inish ’ and go t o “Installi ng the D IV A S oftware” on page 20.[...]
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Pagina 16
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 16 Windows 95/98/NT Installation and Setup Win dows N T 4 .0 RAS R ecommended Before y ou beg in instal ling the D IV A T/A, we suggest tha t the Remot e Access Service (RAS), also known as Dial-U p Networking, be installed with at leas t one m odem. An y modem will do; it is only needed to install t h[...]
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Pagina 17
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 17 Windows 95/98/NT Installation and Setup 4 The ‘Install New Mo d em’ w i ndow appears. Sel ec t ‘Don't det ect my modem; I will select it from a list’ then clic k ‘Next ’ . Im por tant: Mak e su re that you s elect t he choice above and do not let Wi ndow s NT choose its ow n modem d[...]
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Pagina 18
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 18 Windows 95/98/NT Installation and Setup 6 Se lec t ‘Eicon DIV A T -A IS DN Mo dem’ , the n click ‘Nex t ’ . 7 Select the appropriate COM Po rt the D I VAT/A is connecte d to . Click ‘ Ne x t ’, th en click ‘F inish ’ . 8 Close the ‘M odem P roper ties ’ window . 9 After c losing [...]
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Pagina 19
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 19 Windows 95/98/NT Installation and Setup Win dows N T 3 .51 No te on R AS If you are goin g to u se the DIV A T/A wi th RAS, RAS must alr eady be in stalled w ith at le a st one modem. Any mo dem will do; it is only needed to install t he DIV A T/A and will lat er b e removed . If you do not w ant to[...]
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Pagina 20
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 20 Windows 95/98/NT Installation and Setup In stal ling th e DI V A Sof tware The S etup Wizard i nstall s all n ecess ary files on y our sys tem. These inclu de the DIV A T/A on-line documentation , the DIV A T erminal Adapters Pr o gram, and the Uninstall utilit y . Before y ou pr o ceed , make sure [...]
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Pagina 21
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 21 Windows 95/98/NT Installation and Setup 5 Click th e ‘ Install DIV A T/A ISDN M odem Software ’ bu tton. 6 The Se tup Wizar d star ts . Click ‘ Ne xt ’ in t he Setup W izar d's ‘Wel c ome ’ screen.[...]
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Pagina 22
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 22 Windows 95/98/NT Installation and Setup 7 Specify where yo u want to instal l t he DI V AT/A softwar e . Cl ick ‘ N ex t’ t o insta ll in th e defau l t direc t o ry (this differs according to y our pla tform); otherw ise, click th e ‘Browse ’ bu tton and se lec t a direc tor y , then click [...]
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Pagina 23
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 23 Windows 95/98/NT Installation and Setup 10 The Con figurati o n Wizard’ s ‘Welc ome ’ screen appears. Click ‘Next ’ and follow the on-s cre en i ns t r u cti on s. Not e: If an existing c onfigurati on is detec ted , you can sk ip the Wizard . T o keep the existin g configur ation, cli ck [...]
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Pagina 24
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 24 Windows 95/98/NT Installation and Setup 11 When the ‘Congr atulations ’ s creen appears, the in stall ation is complete . C lick ‘F in is h ’ . The Wizard closes and the Eicon DIV A T erminal A dapters program appears. (For more information on u sing this so ftware , s ee pa ge 32 .) Inst al[...]
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Pagina 25
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 25 Mac i ntosh (Sy s te m 7 o r L ater ) In sta ll ati on and Setup T o properl y set up the D IV A T/A with a M acin tosh system (System 7 or later), you m ust c onn ect t he ca bl es , then ins ta l l th e DI V A Ter mi n a l Adap te rs so f tw a re . Y o u ca n the n u se th e Configuration Assistan[...]
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Pagina 26
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 26 Macintosh (S ys tem 7 or Later) Instal lation an d Setup In stal ling th e DI V A Sof tware The installation program copies all necessa ry files on your system. T hese includ e the DIV A T/A on-line doc u mentation and the D IV A T erminal A dapters P rogram. 1 P ower on y ou r PC with al l cables c[...]
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Pagina 27
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 27 Macintosh (S ys tem 7 or Later) Instal lation an d Setup 8 C lic k ‘O K’ a t t he ‘I n st allati o n wa s s uc ce ss ful ’ me ss ag e. 9 Contin ue with “Spe cifying ISDN S ettin gs via the Conf iguration Ass istant” on page 28.[...]
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Pagina 28
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 28 Macintosh (S ys tem 7 or Later) Instal lation an d Setup Spe cif ying I SDN S e ttin gs via the Config uratio n A ssis ta nt T he Co nf ig ur at ion As sis tant hel ps y ou co nfi gure you r DI V A T/ A IS DN Modem to w ork wi th your ISDN netw ork connec tion. Later you may re-run the Assistant or [...]
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Pagina 29
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 29 Macintosh (S ys tem 7 or Later) Instal lation an d Setup 5 At th e ‘Welco me’ screen , click ‘Nex t’ an d follow the Co nfiguration Assistan t ’s on-s cr een instructions. Not e: Y o u should not click the ‘C onfigure’ butt o n unless y ou kn ow all of your IS DN par ame ter s a nd wa [...]
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Pagina 30
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 30 Macintosh (S ys tem 7 or Later) Instal lation an d Setup 7 The Assistant c loses and the E icon DIV A T erminal Adapters program appears. Setup is now complete; y ou may quit the prog ram by selecti ng ‘Quit’ from the ‘ Fil e’ menu. Inst alla tion Complete The installation is complete . If t[...]
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Pagina 31
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 31 Setup for Other O per a tin g S y stem s The DIV A T/A does not i n clude nativ e installation application s for Windows 3.x, Windows f or W orkgroups 3 .11, DOS , OS/2, M acintosh (prior to Sy stem 7 ), and other operating systems. Howev er , it i s still possib le to configure the DI V AT/A using [...]
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Pagina 32
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 32 T h e DIV A T e rmina l Ada pters P r ogram for Wi n d ow s 9 5 / 9 8 / N T The DIV A T erminal Adapte rs Program and C o nfigura tion T ool for Win dows 95/98/NT provides a va riety of con v enient utilit ies for editin g your ISDN settings . In th is Chapter: Introduc tion . .... .. .. ..... .. ..[...]
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Pagina 33
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 33 The DIV A T erminal Adapters Program for Windows 95/98/NT Introd uc ti on La unc hin g t he D IV A T erm ina l Ada pt ers Pro g ram T o launch the T erminal A dapters program: • double- cli ck t he T/A icon on the task bar , or • cl ick ‘St ar t ’ , ‘ Prog rams ’ , ‘Ei con DI V AT-A I [...]
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Pagina 34
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 34 The DIV A T erminal Adapters Program for Windows 95/98/NT The following table describe s the action that e a ch icon per form s. T o mak e sure yo u can see all t he icons, select ‘ T oolbar ’ f rom the ‘V iew ’ m enu , then en abl e all th e o pti ons in the lis t. Click or S el ec t T o pe[...]
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Pagina 35
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 35 The DIV A T erminal Adapters Program for Windows 95/98/NT The P rofi les Window The Pr o fil es wi ndow all ows you to edit any of the th re e profiles usin g the Configura tion T ool or Configura t ion Wizar d. Y ou can a l so rename profiles or s e t th e a ctive profil e. T o open t he Profiles w[...]
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Pagina 36
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 36 The DIV A T erminal Adapters Program for Windows 95/98/NT Ab out Conf igu ratio n Profi le s A p rofile is a set of parameters that define a par ticular ISDN se tup . When y ou in stalled t he D IV A software, the C onfigur ation Wiz ard helped y ou c onfigure your ISDN settin gs. Th is set o f sett[...]
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Pagina 37
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 37 The DIV A T erminal Adapters Program for Windows 95/98/NT C onfi g urin g a Profil e us ing the C onf igu ratio n T ool T o configure a profile manually using the C onfiguration T o ol: 1 Dou bl e- cl ick t he T/A icon on the taskbar to start the Terminal Adap ters p rogram, o r click ‘St art ’ [...]
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Pagina 38
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 38 The DIV A T erminal Adapters Program for Windows 95/98/NT Gener al T ab The General tab al low s you t o configure your location as well as t he protocol y ou wish to use. If your D IV A T/A does not hav e phon e por ts , thi s i s also where you specify y our ISDN direc tory numbers. F or DIV A T/A[...]
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Pagina 39
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 39 The DIV A T erminal Adapters Program for Windows 95/98/NT MultiLink P PP When you activ ate Multilink PPP , the DIV A T/A combines b oth ISDN B-channels into a single 128 kb ps c omm unicatio ns link. Both c hannels r emain in use as long as long as the connection is ac ti ve, whic h m ay re s ult i[...]
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Pagina 40
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 40 The DIV A T erminal Adapters Program for Windows 95/98/NT Pho ne P or t s (En able / Dis able) (mo dels w ith p hone p or ts) Certain models of the DIV A T/A come equipped with p hone por ts for connecting analo g devi ces s uch as t ele phones, fa x machi n e s, a nd mo dem s. Vo ice calls o rigina[...]
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Pagina 41
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 41 The DIV A T erminal Adapters Program for Windows 95/98/NT Phone P ort T abs These tabs on ly applies if your DIV A T/A is eq uipped with analog device ports. Certai n DIV A T/A m odels provide t wo phone ports for conne ctin g analog devices such as tel ephones, f ax machines, and modems. V oice c a[...]
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Pagina 42
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 42 The DIV A T erminal Adapters Program for Windows 95/98/NT Num be r Assig nm ent Y our ISDN Phone number is as signed by your ISDN Se rvice Pr ovider and is used by t he DIV A T/A to identify itself on outgoing calls and to recognize incomin g calls which are destin ed for it . Ent er the ISDN num be[...]
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Pagina 43
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 43 The DIV A T erminal Adapters Program for Windows 95/98/NT Sec ond N umber If yo u ha ve a s eco nd nu mb er th at y ou want to u se wi th this Pho ne P ort, ena bl e th is opt ion and ent er the secon d number in this fi eld.[...]
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Pagina 44
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 44 The DIV A T erminal Adapters Program for Windows 95/98/NT Dat a T ab Th is p an el al lo w s yo u t o ch an g e t h e I S DN n um b er as si gn m e nt f or you r c o nn ec t io n s. If you r DIV A T/A has phone por ts and the data prot ocol is set to Multi Link P PP, y ou also h ave the option of en[...]
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Pagina 45
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 45 The DIV A T erminal Adapters Program for Windows 95/98/NT Number As signmen t (models wi thout phone ports) If your DIV A T/ A is eq uipped with p hone ports, s ee “Number A ssi g nment (m od el s with phone por t s)” on page 44 . Within the Number Assignment gr oup box , you can assign a previo[...]
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Pagina 46
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 46 The DIV A T erminal Adapters Program for Windows 95/98/NT BA C P T a b This tab is vi s ible only i f the data protocol is set to ‘MultiLink PP P w ith BA CP’ o r ‘MultiLin k PPP with AOD I’ . BACP ac ti vates t he DIV A T/A’ s automati c t raffic mon itor for Mul tilink PP P con necti ons[...]
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Pagina 47
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 47 The DIV A T erminal Adapters Program for Windows 95/98/NT F or exam pl e, if your IS DN provi der charges a p articular amount for the first fiv e minutes online , select 300 seconds i n t he Initial Bil ling In terval field . If your ISDN provider charges another amount f or eac h subsequent m inut[...]
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Pagina 48
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 48 The DIV A T erminal Adapters Program for Windows 95/98/NT X.25 T a b This tab is visible only if the data protocol is set to ‘MultiLi nk PP P wit h AOD I’. As A O/DI uses the ISDN D-channel X-25 packet ser vice to main tain an “ a lwa ys on” connection between you a nd your Ser vice Provider[...]
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Pagina 49
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 49 The DIV A T erminal Adapters Program for Windows 95/98/NT X.25 F acili ties options X.25 f acilities are opt ional network ser vices t hat let y ou per form tasks such as reversi ng charges on y our calls , access i ng a Closed User Group , or specifying a Netw ork User Identification (N UI). The o [...]
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Pagina 50
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 50 The DIV A T erminal Adapters Program for Windows 95/98/NT Thi s is not intended as an exhaustive description of the User F acilities supported either b y the CCIT T or by the ne twork you may be using. F or more informat ion, consult the CCI T T Recommendation In ternational User S er vices a nd F a[...]
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Pagina 51
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 51 The DIV A T erminal Adapters Program for Windows 95/98/NT Ad van ce d T a b This tab allows you to configure advanced options, such as c all r o uting. Ca ll R ou tin g (mod el s wi th p hon e port s) If you r D IV A T/A does n ot hav e phon e por ts , see “Call Rou ti ng (models without pho ne po[...]
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Pagina 52
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 52 The DIV A T erminal Adapters Program for Windows 95/98/NT Da ta Dr op Dow n L ist Cal l Routin g (models without p hone ports) If you r D IV A T/A is equipped with phone por ts, see “Call Routing (m odel s with phone p orts)” on page 51 . Call Routing allo ws you to specify where your incoming c[...]
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Pagina 53
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 53 The DIV A T erminal Adapters Program for Windows 95/98/NT Vo i c e t o P C Ta b This tab is visible only if the ‘ Voice t o PC ’ option is enabled in the ‘ Advanced’ tab. T he V oi c e t o PC co nfig ura t io n dia log all ows y ou t o se le ct the num be r(s) you wish to a ssign to all the [...]
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Pagina 54
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 54 The DIV A T erminal Adapters Program for Windows 95/98/NT C onfi gur in g a Prof il e usin g t he Wiza rd The Config uration Wizard can t ake you step-by-st ep th r ough t he configurat ion of a profile . T o us e the Config uration Wiz ar d: 1 Dou bl e- cl ick t he T/A icon on the taskbar to start [...]
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Pagina 55
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 55 T h e DIV A T e rmina l Ada pters P r ogram fo r M aci ntos h The DIV A T erminal A dapters Progr am for M acintos h c omputers (Sy stem 7 or later) provides you wi th con venient utiliti es for editing your ISDN settings. In thi s chapte r: Introduc tion . .... .. .. ..... .. .... .. .. .... .. ...[...]
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Pagina 56
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 56 The DIV A T erminal Adapter s Pr ogram for M acint osh Introd uc ti on La unc hin g t he D IV A T erm ina l Ada pt ers Pro g ram T o laun ch the T e rminal Adapters program, double-cli ck on th e D IV A T erminal Adapt ers icon. The ‘Eic on DIV A T e rminal A dapters P rogram ’ window appears as[...]
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Pagina 57
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 57 The DIV A T erminal Adapter s Pr ogram for M acint osh Mod em > Refr esh M odem In fo Sc ans the seri al ports fo r devic es. Mod em > Fa c t o r y D e f a u l t Reverts your DIV A T/A t o the original factory setti n gs. Mod em > Remove De vice Remov es the cur rently sele c ted devi ce. T[...]
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Pagina 58
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 58 The DIV A T erminal Adapter s Pr ogram for M acint osh Ab out Conf igu ratio n Profi le s A p rofile is a set of parameters that define a par ticular ISDN se tup . When you ins tall ed t he D IV A software , the Co nfigurat ion Assistan t helped you co nf igure your ISDN se ttings. These setti ngs w[...]
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Pagina 59
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 59 The DIV A T erminal Adapter s Pr ogram for M acint osh The P rofi les Window The Pr o fil es wi ndow all ows you to edit any of the th re e profiles usin g the Configura tion T ool or Configura t ion As sistant. Y o u can also rename profiles or set the ac t ive pro fil e. T o open t he Profiles win[...]
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Pagina 60
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 60 The DIV A T erminal Adapter s Pr ogram for M acint osh C onfi g urin g a Profil e us ing the C onf igu ratio n T ool T o configure a profile manually using the C onfiguration T o ol: 1 Launch the D IV A T erminal A dapter P rogram. 2 Click on the ‘P rofiles ’ ta b . Three default profiles are av[...]
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Pagina 61
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 61 The DIV A T erminal Adapter s Pr ogram for M acint osh 4 Go through each pan el and make your changes . T o move f rom panel to panel, c lick on the tab s a t the top of the wind ow . Note that some tab s are not a vailable unl ess certa in options ar e configur ed. F or example, t he ‘X. 25’ ta[...]
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Pagina 62
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 62 The DIV A T erminal Adapter s Pr ogram for M acint osh Proto col T a b The Pr o t o col t ab lets you choose the protocol settings f or your ISDN li ne. By def ault, 'PPP' is enabled . Bot h ‘PPP’ and ‘Multili n k P PP ’ requir e that a PP P communica t ions stack be install ed on [...]
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Pagina 63
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 63 The DIV A T erminal Adapter s Pr ogram for M acint osh Lo ca tio n T ab The ‘Location ’ t ab contains inf or mation on y our ISDN switch type and tel ephone nu mbers. Use t he table bel ow as a guidelin e for s etting t hese parameters. Para me t er Descrip t ion Swi tc h Type Speci f ies the IS[...]
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Pagina 64
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 64 The DIV A T erminal Adapter s Pr ogram for M acint osh Phone Lines tab This tab co nta ins infor m atio n on your ph one line s. Use t he table bel ow as a guidelin e for s etting t hese parameters. Para me t er De scr ip ti on Thi s ph on e line is used for a fax / mo dem only S el e c tin g th is [...]
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Pagina 65
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 65 The DIV A T erminal Adapter s Pr ogram for M acint osh BA C P T a b This tab allows you to configure the B ACP options you w ant imp lemented on your D IV A T /A. Note that this tab is visible only if the protocol is set to ‘MultiL ink P PP’. Use t he table bel ow as a guidelin e for s etting t [...]
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Pagina 66
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 66 The DIV A T erminal Adapter s Pr ogram for M acint osh ISDN Cost Red uc tion Ti mers This option only applies i f your ISDN connect i on p rotoc ol is set to ‘Multilink PPP’ . Not e: Y ou must activate ‘BA C P/BO D’ before setting the inter v als. Set these intervals to ensure y our second B[...]
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Pagina 67
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 67 The DIV A T erminal Adapter s Pr ogram for M acint osh 2nd B-channel ‘Delay before open ing’ : Specifies the amount of time (i n seconds) t he thr oughput on y our 1 st B-c hannel mus t ex ceed the O pening T hreshold b efor e the 2nd B-ch annel is added to the AO/DI connection. F or example , i[...]
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Pagina 68
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 68 The DIV A T erminal Adapter s Pr ogram for M acint osh X.25 T a b This tab allows y ou to con figure X.25 settings. Note that t his tab is visible only if the protocol is se t t o ‘M u lti L in k P P P ’ an d i f ‘ En a b le A lw ays On / D yn a mic I SD N ( AO/ D I)’ is e n ab le d. The X.2[...]
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Pagina 69
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 69 The DIV A T erminal Adapter s Pr ogram for M acint osh Fa s t selectio n Incr eas es the amount of Call User Data that you can include in the C a ll Request packet to 128 bytes , and speci fies the type of respo nse r equest ed from the host. F ast sel ection i s d esi gned for short-du ra tion , lo[...]
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Pagina 70
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 70 The DIV A T erminal Adapter s Pr ogram for M acint osh Ad van ce d T a b Thi s tab allo w s y ou to c onfi gure advanc ed options you want implemented o n you r DIV A T/A. Use t he table bel ow as a guidelin e for s etting t hese parameters. Para me t er Descrip t ion DBA (Dynam ic Ban dw idt h Allo[...]
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Pagina 71
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 71 The DIV A T erminal Adapter s Pr ogram for M acint osh C onfi g urin g a Profil e us ing t he Assi st ant The Con figuration Assistan t c an tak e you step-by-step throu gh se tting th e param eters r equired for y our ISDN n etw or k con nec tion. T o use the Assistan t: 1 Launch the D IV A T ermin[...]
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Pagina 72
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 72 The DIV A T erminal Adapter s Pr ogram for M acint osh 5 Y o u ar e returned to the DIV A T erm inal Adapters program. 6 If you want the profile to be ac tive wh en you r e star t the DI V AT/ A, select its name from the ‘ Active P rofiles ’ pick li st . 7 Sel ect ‘Save’ from the ‘Fi le’[...]
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Pagina 73
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 73 T he VT 100 C onfi gurat io n T ool The V T100 Configurat ion T ool is inclu ded in your DIV A T/A firmware and can be used to configure your ISDN se ttings on any compute r platform . T o access th e VT 100 Configuration T ool, yo u need a V T100-c ompatible terminal emulation pr o gram such as T e[...]
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Pagina 74
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 74 The VT100 Configurati on T ool Na viga ting in the V T100 C onfi gura tion T ool scree n The fol lowing table de scribes the f unc tion k eys that let you navigate th e VT 100 Configur ation T ool’ s screen: 4 F rom ‘Open P rof i le’ in the main menu , use the pull-down l ist to sel e ct the p[...]
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Pagina 75
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 75 The VT100 Configurati on T ool 6 Sele ct ‘IS D N Parameters’ and press Enter . *-----------------------------------------------------------------------------* | DIVA T/A ISDN Modem - International Version 2.2 | | Copyright © 1999 Eicon Technology Corporation | +---------------------------------[...]
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Pagina 76
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 76 The VT100 Configurati on T ool 8 Models e qu ipped with anal og devic e ports: F r om the main menu, select ‘Pho ne Li ne ’ and press En ter to open the confi guration screen. *-----------------------------------------------------------------------------* | DIVA T/A ISDN Modem - International Ve[...]
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Pagina 77
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 77 The VT100 Configurati on T ool 10 F rom the main menu, sel ect ‘A d v a n c e d ’ and press Enter . *-----------------------------------------------------------------------------* | DIVA T/A ISDN Modem - International Version 2.2 | | Copyright © 1999 Eicon Technology Corporation | +------------[...]
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Pagina 78
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 78 The VT100 Configurati on T ool 11 After c ompleting the adv anced parameters configur ation, pres s Escape to exit the ‘A d v a n c e d ’ m e n u . 12 F rom th e main menu, select ‘Save P rofile’ and press Enter to sa ve th e chan ges made to the profile. 13 Sel ect ‘R estar t ’ . V erif[...]
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Pagina 79
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 79 Upda ting F irmwar e This chapter c ontains procedures for loading new firmware into your DIV A T/A. T he procedure y ou use depends on y our computer pla t form. Win do ws 95 /98/N T .... .. .... .... .. ... .... .. .... ... 80 Mac intos h (System 7 or L ater) .... .... ... 81 O ther Operatin g Sys[...]
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Pagina 80
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 80 Updatin g Fi rmware Wi n d o ws 9 5 / 98 / N T Whe n y ou do wnl oa d ne w fir mwar e , th e D IV A T/A wi ll as k y ou if y ou w ant t o exp ort y ou r current profiles . It is recommended that you ex po rt the profi les. Thi s assures you have a backup a vail able in the event the profiles are los[...]
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Pagina 81
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 81 Updatin g Fi rmware Macint osh (S yst em 7 or Later) Whe n y ou do wnl oa d ne w fir mwar e , th e D IV A T/A wi ll as k y ou if y ou w ant t o exp ort y ou r current profiles . It is recommended that you ex po rt the profi les. Thi s assures you have a backup a vail able in the event the profiles a[...]
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Pagina 82
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 82 Updatin g Fi rmware O the r O pe rating System s Procedu re for u pdating the f irmw are u sing Win dows 3 .x, Win dows fo r W orkg roups 3.11, DOS, OS/2, M acintosh (pr io r to S ystem 7), and O the rs When you update your DI VA T/A firmwar e , the current prof ile co nfigurations might get er ased[...]
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Pagina 83
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 83 Updatin g Fi rmware Up d ati ng the DI V A T/A IN F fil e Procedu re for Wind ows 3.x , Wi ndows f or W or kgroups 3. 11, a nd Wind ows N T 3.5 1 This section only appli e s if you are usi ng RAS. T o up date the DIV A T/A INF file: 1 Open any t ext editor . 2 Open th e f ile MODEM.INF found in the [...]
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Pagina 84
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 84 U si ng t he D IV A T/A On ce you have ins tal led a nd co nfi gu red DIV A T /A, you can dial into you r of fice LA N , acces s the Intern e t, as well as e xchange data/faxes with any remote ISDN or analog eq uipment. Before attem pting this, m ake sure that your PC is equi pped with rem ote-acces[...]
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Pagina 85
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 85 Us i ng t h e D I V A T / A SecurID C onnec tivity If you are u sing V .120, SecurID is a vailable on all platf orm s . If y ou are using PPP or mult ilin k PPP , SecurID is only av ailable with Windows 9 5/98/NT4. Note that SecurID usi ng P A P-T oken and CHAP is no t supported. P AP-T ok en and CH[...]
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Pagina 86
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 86 Us i ng t h e D I V A T / A Dia li ng wit h Mu ltili nk PPP When you establish a Multilin k PPP connection, eac h B-channel con nects to a r em ote-d irec tory n umber . In some ISDN implementati o ns , each B-channel connects to a unique numb er . If this is the c ase, enter both num bers and sep a[...]
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Pagina 87
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 87 Us i ng t h e D I V A T / A • The " symbol can be used with all o ther A TD commands , for e xample: A T DX 8323 00 0&83 23 00 1&"2 A T D% 123& 8 32300 1& "2 No te: If y our ISDN implemen tation req u ires two numbers and BA CP /B OD is enabled (on both your D IV A T[...]
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Pagina 88
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 88 Us i ng t h e D I V A T / A Establishing a C onnection Go to th e sec tion that correspon ds to your pl atform and follow the procedure. Win do ws 95 /98 . ..... .. .... .. .... 89 Win do ws N T 4.0 ..... .. .. .... .. ..9 1 Wi ndo ws N T 3. 51 .... .. .... .. ..9 4 Win do ws 3. x . .. .... .. .....[...]
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Pagina 89
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 89 Us i ng t h e D I V A T / A Win dows 9 5/9 8 1 Double-click th e ‘Dial-Up Networking’ i c on. 2 Double-click ‘Make New C onnection ’ . The ‘ M ake New Connection ’ wizard opens : Select the ‘E icon DI V AT-A ISDN Mode m’ from the ‘ Select a modem field ’, t hen cl ick ‘N ex t ?[...]
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Pagina 90
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 90 Us i ng t h e D I V A T / A 5 Enter your user name and passwo r d, and cl ick ‘C onne ct ’ . 6 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host. If you do not establ ish the connec tion , v eri fy your ser ver t ype and TCP/IP settin gs and al[...]
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Pagina 91
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 91 Us i ng t h e D I V A T / A Win dows N T 4 .0 1 In the ‘Dial-Up Net working ’ folder , dou ble-cli ck the ‘Mak e Connection’ icon. 2 Cl ick ‘Ne w ’ . 3 The ‘ Phon ebook Entry Wiza rd’ win dow ope ns. Cl i ck ‘Ne xt ’ . 4 Check each applicable statement, then clic k ‘Nex t’ .[...]
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Pagina 92
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 92 Us i ng t h e D I V A T / A 5 Ente r the pho ne num ber yo u want to c all, then click ‘Ne xt ’. 6 Click ‘ Finis h ’ . 7 Click ‘ Dial’ .[...]
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Pagina 93
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 93 Us i ng t h e D I V A T / A 8 Enter you r user na me and passwor d, then clic k ‘OK’ . 9 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host. If you do not estab lish the con necti on, verify your con figuration and TC P/IP sett ings and alter th[...]
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Pagina 94
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 94 Us i ng t h e D I V A T / A Win dows N T 3 .51 The following example assu mes yo u are using RAS. 1 In the ‘Remote A ccess Ser vice ’ group , double-c lick ‘Remote A ccess ’ . 2 Click ‘ Add’ . 3 Enter the name and nu mbe r you want to c all, the n click ‘OK ’ . 4 Click ‘ Dial’ .[...]
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Pagina 95
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 95 Us i ng t h e D I V A T / A 5 Enter you r user na me and passwor d, then clic k ‘OK’ . 6 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host. If you do not estab lish the connec tion, verify your con figuration and TCP/IP settings, and alter them[...]
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Pagina 96
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 96 Us i ng t h e D I V A T / A Win dows 3 .x No te: If your w orkstatio n is conf igured as a Windows for W orkgroups R emote A ccess Ser vi ce (RAS) client, you must conf igure t he V .120 rate adaption protocol on both the D IV A T/A workstation an d on the remote d evice (R AS S erver ISDN adapter).[...]
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Pagina 97
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 97 Us i ng t h e D I V A T / A 7 Ens ure tha t ‘IPX’ and /or ‘ I P ’ are en abl e d , then click ‘O K ’ . 8 Cl ick ‘ Co nne ct’ . 9 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host. If you do not estab lish the connec tion, verify you[...]
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Pagina 98
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 98 Us i ng t h e D I V A T / A DOS 1 E ns u re th at t h e Sh iv a Re m ot e co nn e c ti o n s o ft w ar e ( or simil a r) i s i n st alle d o n yo ur comp ut er . 2 Enter the f ollo wing command: C: SH IV ACON NE CT 3 F rom th e ‘ T oo ls ’ menu, choose ‘Port Setup ’ and select t he COM po [...]
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Pagina 99
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 99 Us i ng t h e D I V A T / A 7 Enter yo ur user n ame, pas sword , and the phone number you wan t to dial, t hen clic k ‘Conne ct .’ 8 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host. If you do not estab lish the connec tion, verify your con f[...]
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Pagina 100
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 100 Us i ng t h e D I V A T / A OS/ 2 1 Double-click ‘Pr o gr ams ’ , then double-c lick ‘Int ernet Mo dems ’ . 2 Double-click ‘Dial Other Internet P roviders’ . 3 Click ‘ Add Entry ’ .[...]
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Pagina 101
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 101 Us i ng t h e D I V A T / A 4 Enter your login ID , passw ord, an d the phone number you want to di al. 5 Click ‘ Connect Info ’ , then enter y ou r domain name server , your host name, and y our ser ver name. 6 Click ‘Modem Info ’ . Sele c t a modem from the drop-down list, th en sele c t [...]
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Pagina 102
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 102 Us i ng t h e D I V A T / A 7 Click ‘ Dial’ to place yo ur call. 8 If y ou s uc cessfully es tablish the c on nection, y ou c an co m municate w i th the r emo t e host. If you do not estab lish the connec tion, verify your con figuration and TCP/IP settings, and alter them as require d.[...]
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Pagina 103
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 103 Us i ng t h e D I V A T / A Connec t i ng t o the W orl d Wi de W eb T o connect to t he Worl d Wide W eb , fo l low t he in struction s in the sec tion “E stablishing a Conn ec tion” on page 88; when the procedure instructs you to enter a dial-up num ber , enter the number of your Internet Ser[...]
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Pagina 104
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 104 An alog De vic e Suppor t Analog devic e ports are only a vailable on certain DIV A T/A model s. These tw o por ts l et y ou connect analog devices such as ord i nary telephones , a nswering ma chine s, fax ma chine s, or modems to your DIV A T/A. Calls to and from these analog de vices are carried[...]
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Pagina 105
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 105 Analog Device Suppor t Ca lling F ea ture s The DIV A T/A’ s phone por ts suppor t a va riety of calling fea tures . Ca ll H o ld .. .... .. .... .. .. ..... .. .... .. .. .... .. ..... .. .. .... .. .... ... .. .... .. .... .. .. .. 10 6 Ca ll Wait in g .. .. .... .. ..... .. .. .... .. .... .. [...]
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Pagina 106
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 106 Analog Device Suppor t Call Hold Call Hold lets y ou su spend a voice co n versation with a person (place them on hold), and mak e a c all to a s econd num ber . Y o u c an th en togg le ba ck an d f or th betw een the first and se c ond cal ler . W he n yo u a r e fini she d t a l k i ng t o t h e[...]
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Pagina 107
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 107 Analog Device Suppor t Call W a iting Call Waitin g aler ts you to a second incoming call during an active call. T his feature is av ailable as a ser vice throug h y our ISDN line (referred to as “ISDN Call W aiting”) and also from the DIV A T/A modem i tself (referre d to a s “D I V AT/A Cal[...]
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Pagina 108
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 108 Analog Device Suppor t T o disconnect f rom the c urrent c all and acc ept the incoming call: 1 Pr ess R and wait f or a dial-tone. 2 Press 1 . T o place th e first call on hold and an swer the incoming call: 1 Pr ess R and wait f or a dial-tone. 2 Press 2 . Once th e call i s on hold , y o u can t[...]
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Pagina 109
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 109 Analog Device Suppor t Not e on Call Bumping If ISDN Call W aiting is disabled , Call Bumping will n ot occur , as MultiLink PPP u ses the Call W aiti n g s ignalling information from y our service pro vider to determin e if it should releas e a B-chann el to accomoda te an incoming voic e c all . [...]
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Pagina 110
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 110 Analog Device Suppor t Calling L ine Id entity Pr es ent ation Call in g Line Identity Pres entation works with telephones equipped with a Call Display indi cator . When you receiv e an incoming call, the number of t he call is displ ayed . Thi s featur e is supported in Irelan d, United Kingdom, S[...]
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Pagina 111
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 111 Analog Device Suppor t Calling L in e Ident ity on C all W aiting Call in g L ine Identity on Call W ai ting wo rks with telephones equipped wit h a Ca l l Display indicator . W ith th is f eature, if you are on the p hone and anothe r call comes in, th e numbe r of the second incoming call is dis [...]
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Pagina 112
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 112 Analog Device Suppor t Calling L in e I dent ity Restric tion (CLIR) This feature permit s you t o restrict Call ing Line Ident ity on outgoing calls on a per-call basis. Curren tly this fe ature is s upported on the DI V AT/A ’s p hone po rts onl y, i.e. , identifi cation cannot be disabled on a[...]
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Pagina 113
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 113 Analog Device Suppor t Call Fo r warding When enabled , Call Forwarding automatic ally transfers incoming calls to another n umber . Thi s featur e is supported in Sweden and may be supported in other cou ntries; check with your IS D N service provide r . The followi ng instructions list the codes [...]
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Pagina 114
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 114 Analog Device Suppor t T o f o r wa rd al l in com in g c a lls to a n um b er yo u s pe c if y : 1 Lift the recei ve r, then wai t for a d ial tone . 2 Press * 21*. 3 Enter the telephone num be r to which cal ls are to b e for warded. 4 Press # . T o deactiv ate , lif t y our recei ve r, wait for [...]
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Pagina 115
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 115 Analog Device Suppor t Malicious Caller Identification Malicious Caller Identification allows you to register a calling number with your ISDN Service P rovi der . T o invoke this feature while y ou ar e on a cal l, press R, wait for the dial-ton e, then press *39#. The held call is then automati ca[...]
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Pagina 116
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 116 Analog Device Suppor t Call Redirection between A n alog P or ts If two analog devices ar e con nected t o you r D IV A T/A, you can transfer a c all f rom th e d evice on one por t to the device on the othe r. For exampl e, you can transfer a call from t he phone on the PHONE 1 port to the phone o[...]
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Pagina 117
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 117 Analog Device Suppor t T hree -par ty Co nfer enc e Call Thi s featur e lets y ou speak with up to tw o people at the same t ime. Once a Th ree-part y Confer en ce Call is set up, yo u ma y drop a call an d continue w ith the other call er , or you put the one caller on hold whi le sta ying connect[...]
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Pagina 118
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 118 Analog Device Suppor t T erminal Po r tability T erm inal P ort ability allows you to trans fer an act i ve analog call from your DIV A T/A to another ISDN terminal (an ISD N phone, for e xample) th at shares the same access connection but is separat e from t he D IV A T/A. T o tran sfer the active[...]
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Pagina 119
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 119 Analog Device Suppor t Quick Refe rence Alwa ys listen f or a d ial tone af t er pressing the R button. Cal l Hold R,1 Disconnect the current call an d reconnect t he held call R,2 T og gle between cal ls Ca ll Wait i ng R,0 Reject the incoming call a nd disable Cal l Waiting for the durat i on of [...]
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Pagina 120
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 120 Multiple Subscriber Numbering Many teleph one com panie s can as sign several director y n umber s to your ISDN line. T his service, called Multi ple Su bsc riber Numbering , allo w s y ou to use one di rec tory number for your t elephone and on e for you fax machine (f or example), as well hav e a[...]
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Pagina 121
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 121 Mu lti ple Subs cr iber Numb eri ng As signing P rimary and Sec o nd ar y Nu mbers to th e Phone P o r ts T o assign primary and sec ondary numbers t o the phone por ts, use t he Config uration T ool’ s Phone Port 1 or Phone Port 2 panels. T he pr imary numbers from eac h Phone P or t tab will be[...]
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Pagina 122
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 122 Mu lti ple Subs cr iber Numb eri ng • Se t the pr ima r y num ber of Phone Po rt 1 to 55 5- 1111; • Se t the ‘Se con d Nu mbe r’ fiel d of P hone Po rt 1 to 555-333 3; • Se t the pr ima r y num ber of Phone Po rt 2 to 55 5- 2222. In t his s cenari o , calls pla ced to your mobi le p hone [...]
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Pagina 123
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 123 Mu lti ple Subs cr iber Numb eri ng C onfigu ring a P or t to Answ er An y Number not C onfigured Else where When a p or t is assigned a specif ic directory number , it only answers calls dialed to tha t number . F or example, if y ou hav e been assigned the numbers 5 55-1 234, 555-1235, and 5 55- [...]
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Pagina 124
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 124 Mu lti ple Subs cr iber Numb eri ng Speci fying wha t numbers the d a ta po r t sh ould answ er If you wish to set the data po rt paramet ers for the s cenario des cribed on the previous page , you would use the Conf iguration T ool’ s ‘Data ’ tab. Notice that the choices f o r t he option ?[...]
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Pagina 125
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 125 Mu lti ple Subs cr iber Numb eri ng Specifying an Exclusiv e Data P ort Direc tory N umber A spec i fic number can b e assigned e xclusiv ely to the data por ts via the ‘Data ’ tab . Click o n the option ‘ Configure a uniqu e number to use for dat a calls ’ , then ent er the number . The da[...]
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Pagina 126
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 126 Mu lti ple Subs cr iber Numb eri ng Rout ing v o ice cal ls to you r com p uter (V oi ce to PC) In ad d iti on to t h e t wo ph on e p o r ts, ca l ls ca n b e s e nt t o y o ur c om p ut er t hro u g h t h e s erial por t. Norm ally these are data c alls, and the DIV A T/ A can mak e the d ecision[...]
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Pagina 127
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 127 Mu lti ple Subs cr iber Numb eri ng 2 Click the ‘ Adv an ced’ tab an d enable the option ‘Enable voice c alls t o the PC ’ . 3 Go to the ‘Voic e to PC’ tab and c hoose 555-1234 as the number to be an swered . En abl e this opti on Sel ect 555-12 34[...]
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Pagina 128
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 128 Mu lti ple Subs cr iber Numb eri ng 4 Clic k on the ‘ Advanced’ tab . In the ‘C all Rou ting ’ group, un der the c olumn ‘ V oice’ , se lect ‘PC’ f or t he dir ecto r y n umbe r 55 5-111 . 5 Click ‘ OK’ . The chan ges wi ll be s av ed t o the device . Y ou can also use the A T c[...]
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Pagina 129
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 129 ISDN Li ne T ermina tion In Austr a l ia, if you are in stalling a DIV A T/A with an S/T inter face , you must correctly s et up ISDN lin e termination t o ensure the proper operati o n of your equ ipment. T o determine y our termination requir emen ts , see pag e 1 30 . Abo ut Settin g ISDN Line T[...]
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Pagina 130
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 130 I SDN Line T er mination Determining T ermination Requirements T erm i nation requiremen ts v ar y depending on the number of devices connected to an external NT1 an d the distance between these devic es and the NT1. Sin g le ISD N dev ice If the D IV A T/A is the only device conne cted to the exte[...]
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Pagina 131
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 131 T ro ubleshoo t ing t he D IV A T/A This section provi des information that wi ll help yo u to t r oubleshoot DI V AT/A problems . • F or information on the D IV A T/A’ s LED s tatus indicators , see page 132 . • T o read about c ommon problems and their solutions , see page 134 . • T o ca [...]
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Pagina 132
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 132 T r oubleshootin g the DIV A T/A LED Statu s In dicato rs on th e DI V A T/A The LED status indicators on the D IV A T/ A display the state of the IS DN switch (D-chan nel) connec tion to the remo te device (B-ch annel), and the conn ec tion to analog devices. B1 , B 2 LED s D LED Lin k LED LED Des[...]
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Pagina 133
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 133 T r oubleshootin g the DIV A T/A Pho ne LE Ds TX- RX LE D DTE LED Fa u l t L E D Po we r L E D LED Desc ript ion Off No cal l activity on the specified voi ce channel. F lashing An outgoing or incoming connection is being established on the specified voic e channel. St eady T here is a co n necti o[...]
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Pagina 134
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 134 T r oubleshootin g the DIV A T/A C ommon Prob lem s Listed bel ow are possible solutions to c ommon pr oblems. Secu rID is n ot wo rkin g wit h t he D IV A T/A. Depending on the server type, the DIV A T/A might suppor t SecurID . F or more information see “SecurID C onnectivity” on page 85. T h[...]
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Pagina 135
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 135 T r oubleshootin g the DIV A T/A When you pick up the phon e you do not g et a dial tone. Make s ur e the ISDN line has v oice capability . If you are using the S/T version, tr y remo ving other ISDN equipment on th e line. T r y using a different Director y Numb er on th e phone por t. If the prob[...]
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Pagina 136
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 136 T r oubleshootin g the DIV A T/A Dumpi ng the DIV A T/A Memor y If a sof tware fault con dition occurs while you are us ing the DIV A T/A (‘F aul t’ LE D i s on), y ou ma y need t o capture a m emory dump to a fil e. T h is file can be used by Eic on support to det ermine wh a t caused th is c [...]
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Pagina 137
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 137 Bi lling Inter val Exampl e Suppose a u ser is charged a flat fee of $.08 each time a connection is establish ed, plus $.01 per m inute o f B-cha nnel usag e. Since the flat fee of $.08 is q u it e high r elative to th e per minute charge of $.01, the u ser should be careful not disconnec t and rec[...]
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Pagina 138
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 138 DIV A T/A ISDN Modem Specific ations F i rmwar e Sp ecif icatio ns F eature S upported on DIV A T/A W AN Prot ocols • PPP (P oint-to-P oint Prot ocol) • Multi link PPP • I SDN (Q. 921/Q.931: EuroIS DN, T P H19 62/TS .013, a nd INS-N et64) • V .1 10 R ate Adaptio n • V .1 20 R ate Adaptio [...]
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Pagina 139
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 139 DI V A T/A ISD N M ode m Spe cif ic ation s Hardware S pecifications F eature Suppor ted o n D IV A T/A ISDN Interf ace • 1 ISDN BRI U or ISDN BRI S/T (RJ45) Analo g d evice Int erface (selected models only ) • 2 Anal og Por ts (RJ1 1) • Ringe r Equiva lenc e Number (R EN) per PO TS li n e: 3[...]
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Pagina 140
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 140 T echnical Suppor t Suppo r t via t he W o rld Wide Web T o obtain technical su pport, visit the Eicon Technology HelpWeb at: • ht tp :// ww w.eico n .co m/ su pp or t/ Cu s to m e r S e r v ice F or cu st ome r s ervi ce , co nt act y our loca l Ei con T echno log y supp li er . Other Eic on T e[...]
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Pagina 141
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 141 Regu lato r y Info rmatio n a nd Condit ion s of U s e Regul atory Info rmat ion for Eur ope Thi s equipmen t displ ays the CE 168 mark to show that i t has b een tested and found to b e in full c ompli ance with the requ irements of the T erminal E quipment, EM C and Lo w V o ltage Dire ct ives (9[...]
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Pagina 142
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 142 Limited W arr an t y Eicon T echnology Corporat ion warrants to t he original purchaser of this E icon T echnology P roduct that it is to be in good w orking order for a period of five (5) years from the date of purchase from Eicon T echnology or an authorized Eicon T echnology dealer . Should this[...]
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Pagina 143
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 143 P roduct C ommen t F o r m DIV A T/A ISDN Mo dem User's Guide - International 206- 269 -03 W e value y our comments . Pleas e use the tables below to r ate this product. Please retur n the Product Com ment form to: Eicon T ech nology Corp oration At ten tio n: C or po ra te Pu b li c at io n s[...]
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Pagina 144
Index DIV A T/A ISDN Modem User ’ s Guide ◆ Page 144 A Advanc ed menu VT100 Conf iguration Too l , 77 Advanc ed Tab Maci ntosh , 70 Win95/98 /NT , 51 Analog Device Suppor t , 10 4 Answe ring number s , 123 Assista nt Maci ntosh , 71 B B1 , B2 LEDs , 132 BAC P VT100 Conf iguration Too l , 77 BAC P Tab Maci ntosh , 65 Win95/98 /NT , 46 Bi lling I[...]
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Pagina 145
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 145 F Fault LED , 133 Fault LED is on , 134 Fa x/Modem Onl y option Maci ntosh , 64 VT100 Conf iguration Too l , 76 Windows 95 /98/NT , 42 Firmware, u pdating , 79 G General T a b (Win95 /98/NT) , 38 H HelpWeb , 140 I In stal latio n DIVA Termina l Adapter s Program (Macinto sh) , 25 DOS, Wi ndows 3. x[...]
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Pagina 146
DIV A T/A ISDN Modem User ’ s Guide ◆ Page 146 Supp ort , 140 Sw itc h Ty p e se tt ing Maci ntosh , 63 VT100 Conf iguration Too l , 75 T Techni cal Support , 140 Tel ephone Number setti ngs Maci ntosh , 63 Termin a t ion Resi stor , 129 Thr ee- pa rty Confer ence Call cal ling f eat ure , 117 Troubl e sho oting option (Uni t ed Ki ngdom o nly)[...]