Toyota Highlander (2008) manuale d’uso

P R O D U C T R E F E R E N C E 2 0 0 8 H I G H L A N D E R H I G H L A N D E R O V E R V I E W H I G H L A N D E R C O M P E T I T I V E A D VA N T A G E S H I G H L A N D E R H Y B R I D F E AT U R E S , S P E C I F I C AT I O N S A N D O P T I O N S GUIDE[...]

Bigger . Bolder . Mor e Powerful Than Ever . Ev er s in ce i t wa s in tr od uc ed i n Ja nua ry 20 01 , Hi gh la nde r ha s at tr ac te d a lo ya l fo ll ow ing am on g cu st om ers lo ok in g fo r ex ce pti on al c om fo rt, re fi ne me nt, ve rs at il ity an d va lu e in a mi d- si ze S UV . N ow , fa st -f or wa rd s ix ye ar s an d yo u’ ll [...]

1 T able of Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Comfort and Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Performance . . . . . . . . . . . . . . . . . . . . . . . .[...]

2 OVERVIEW Highlander’ s Key Product Stories Th e f ol low ing ke y p r odu ct str en gth s or st ori es wil l he lp you org an ize and present a highly compelling presentation to your customers: • Innovation • Comfort and Utility • Performance • Ride and Handling • Safety Highlander , the Market and Our T arget Customers Competition is[...]

2008 HIGHLANDER 3 Anticipated Sales Br eakdown It is ant ici pa ted th at 200 8 Hig hl and er sal es wil l inc lu de a sig nif ic ant ly higher percentage of Sport grade models as well as a slightly higher percentage of Limited grade models. 2008 Highlander Highlights The 2008 Highlander features dozens of improvements that add to its performance, [...]

4 OVERVIEW CONT. Highlander: Comes exceptionally well equipped with dozens of standar d featur es—som e of which ar e extra -cost options on competitive models. Highlander Limited: Comes equipped with numerous refined features, including a power driver’ s seat length adjustment, au tom ati c clim at e con tr ol , Sm art Ke y sys te m and el ega[...]

5 2008 HIGHLANDER 2001 Highlander 1996 RAV4 Notes Did Y ou Know? T oyota invented the world’ s first-ever car -based SUV with the introduction of RA V4. The first Highlander , introduced in 2001, featured a platform that was adapted and refined from the Lexus RX 300. W ith every new generation of Highlander , T oyota continues to lead the field w[...]

6 INNOVATION T aller , Wider and Longer Stylish and Smart. V ery , V ery Smart. La rg er a nd m or e in no vat iv e th an e ve r , th e ne w Hi gh lan de r’ s e xt eri or st yl in g ma ke s a po we rf ul s tat em en t. It ’ s no t ju st a bo ut g oo d lo ok s, t ho ugh . Wi th a low 0 .3 4 co ef f ici en t of dr ag , it s ne w si lh ou et te p [...]

7 2008 HIGHLANDER Highlander’ s powerful new image is projected from every angle. W elcome to the Quiet Zone Customers will notice and appreciate how quiet the new Highlander is out on the road. Reinforced components and inc rea sed insul atio n in key are as hel p pre vent the intru sion of r oad , wi nd and en gin e noi se int o the pas sen ge [...]

8 INNOVATION CONT. A n In no v at iv e N ew 2n d- Ro w Se at Hi ghl and er ’ s ne w sta nd ar d Ce nte r St ow Sea t ™ tu rns the 3-p as sen ger 2n d-r ow be nch se at int o el ega nt cap tai n’ s ch air s wi th min ima l ef fo rt. The most often used front- and 2nd-row seats are built for maximum com fo rt, wh ile a cent er sto rag e tray an[...]

9 2008 HIGHLANDER What’ s Behind It All A new power rea r door with jam pr otection and a flip-up glass ha tch is available on most models and offers the convenience of finge rtip cont rol . The rea r door can be close d with the butto n on the bott om of the door . With the keyle ss ent ry sys tem or Smart Key sy ste m, the r ear do or can als o[...]

10 COMFORT AND UTILITY It’ s Ever So Accommodating T oyota designers took full advantage of Highlander’ s spacious new interior layout and made it more accommodating and versatile than ever . Innovative seat designs, numerous storage compartments and a se le ct ion of pr em iu m eq ui pme nt m ak e th e 20 08 H ig hl an der the p la ce t o be f[...]

11 2008 HIGHLANDER The New Center of Attention A new mul ti -in for mat io n dis pla y loca te d in the ce nte r of the da sh is st and ar d on mo st mode ls and pr ov id es vit al tri p inf or mat ion at a gl anc e. Dis pla ys inc lud e time , ambi en t tem pe rat ur e, cli mat e cont r ol se tti ngs (w ith au tom at ic clim at e con tr ol ), fue [...]

12 COMFORT AND UTILITY CONT. What Sounds Good (Cont.) JB L ® Pr emi um A udi o Sy ste m wit h Na vig ati on • 8. 0-i nch Li qui d Crys tal Di spl ay (LC D) • 4-d isc CD ch ang er • Sat ell it e rad io cap abi li ty • Bl uet oot h ® ha nds -fr e e ca pab ili ty • MP3 /WM A capa bil it y • A vai lab le on Hig hla nde r Spor t, Hi ghl an[...]

13 2008 HIGHLANDER Notes It’ s Showtime! Mo st Hig hla nde rs can be eq uip ped wi th a sta te- of -th e-a rt Rea r - Sea t En ter tai nm ent (R SE) sys te m. Fea tur es in clu de a la rge 9-i nc h sc re en th at can dis pl ay ima ges fr om th e DVD pl aye r or an aux il iar y pl aye r . Fo r ad ded co mfo rt and con ve nie nce , r ear -s eat pa [...]

14 PERFORMANCE Mor e Power Without the Penalty Highlander’ s enhanced performance capabilities are readily noticeable out on the road and include improved off-the-line acceleration as well as smoother power delivery at all engine speeds. Though si gn if ica nt ly l ar ge r an d ro om ier tha n be fo re , th e ne w Hi gh lan de r de li ve rs a dde[...]

15 2008 HIGHLANDER New EP A Criteria Address “Real- W orld” Driving Conditions Be gin nin g with th e 20 08 mod el yea r , the Env ir on men tal Pr ot ect io n Ag enc y (E P A), wi ll beg in rat ing veh ic les ba sed on add it ion al cri ter ia mo re in li ne with “r ea l- wor ld” dr ivi ng con dit io ns. Th ese inc lu de cit y an d hi ghw [...]

16 RIDE AND HANDL ING Maneuverability? Contr ol? Ride Comfort? It’ s All Ther e. Thanks to features like standard Electric Power Steering (EPS) and refined suspension design, the new Hig hla nde r’ s ride a nd han dlin g are mo re imp res sive t han ev er . Driv ers wh o have e xpe rien ced th e prev iou s- generation model will immediately rec[...]

17 2008 HIGHLANDER Suspension Featur es to Drive For A new , r ede sig ne d sus pe nsi on sys tem of fe rs imp ro ve d han dl ing ag ili ty and ri de com for t. V ar io us com pon ent s, inc lud ing st rut s, sh ock ab sor ber s and sta bil ize r bars , have be en opt imi zed to im pr ove pe rfo rma nc e and on Hi ghl and er Spo rt mod els in clu d[...]

18 SAFETY New Safety Featur es Add to Highlander’ s Appeal For many Highlander customers, safety ranks at or near the top of the list of purchase considerations. And now , enhancements throughout—including a new driver’ s knee airbag and front-seat Active Headrests—help add to occupant protection and instill a sense of confidence out on the[...]

19 2008 HIGHLANDER Bigger , Better Brakes Ne w , lar ge r 4-w he el dis c bra kes (1 2.9 -in ch ven ti lat ed fr ont di scs an d 1 2. 2-i nch so lid r ear di scs ) fe atu r e a 2- pis ton ca lip er des ig n in fr ont an d si ngl e-p is ton ca lip er des ign in the r ear f or st ro nge r , mor e re lia bl e bra ke pe rfo rma nc e and r edu ce d ris [...]

2007 Honda Pilot In tr odu ce d in 200 2, the Ho nda Pi lot wa s one of th e fir st ent ri es in th e cr os sov er mid -si ze SUV se gme nt. A van -ba sed SU V th at sea ts ei ght , Pi lot ha s tw o tri m leve ls: LX an d EX . Pil ot LX inc lud es a wi de ar ray of sta nd ar d eq uip men t such as ke yle ss ent ry , cr uis e co ntr ol , CD pl aye r[...]

21 2008 HIGHLANDER 2007 Hyundai V eracruz Ne w fo r 200 7, the Hy und ai V e rac ruz is es sen tia lly a str et che d ve rsi on of th e San ta Fe. So fa r , V er acr uz is get tin g a war m re ce pti on in the ma rke t th ank s to it s low pr ice po int , qu iet ri de and lon g list of st and ar d equi pm ent . Th er e ar e thr ee tr im lev els : G[...]

22 THE COMPETITION C ONT. Competitive Pr esentations Activity This activity will involve a “mock trial.” Each team will come up wi th two fea ture s and the ir fun ctio ns and be nefit s rela ted to their assigned vehicle that they think are advantages over Highlander . T eams will take turns responding to each other on why Highlander is a bett[...]

23 2008 HIGHLANDER Honda Pilot Advantages vs. Highlander • Standard seating for eight • Standard steering wheel-mounted audio controls • V ariable Cylinder Management ® system cuts fuel and spark to cylinders to promote better fuel efficiency . • Maintenance Minder ™ system • More passenger volume (153 cubic feet vs. 145.7) • More fr[...]

24 THE COMPETITION C ONT. Hyundai V eracruz Advantages vs. Highlander • Has “America’ s Best W arranty” at 10 years/100,000 miles. • V eracruz’ s engine is larger and has more torque: – 3.8-liter V6 produces 257 lb.-ft. of torque. • Standard 6-speed transmission • Better turning diameter (36.7 feet vs. Highlander’ s 38.7) • St[...]

25 2008 HIGHLANDER Mazda CX-9 Advantages vs. Highlander • Standard 18-inch wheels • Standard 6-speed transmission • More maximum cargo space (100.7 cubic feet vs. Highlander’ s 95.4) • Steering wheel-mounted audio controls are standard. • Standard dual-illuminating vanity mirrors • Available rain-sensing wipers • Available driver’[...]

26 THE COMPETITION C ONT. Saturn Outlook Advantages vs. Highlander • Outlook XR has a larger and more powerful engine: – 3.6-liter V6 (275 horsepower , 251 lb.-ft. of torque) • Standard 6-speed transmission • 100,000-mile powertrain warranty • Standard OnStar ® with one year of free service • Standard seating for eight • More front r[...]

27 2008 HIGHLANDER Notes[...]

28 HIGHLANDER HYBRID A Refined Hybrid Powertrain Is Just the Start Just two years ago, T oyota introduced Highlander Hybrid. The second of three hybrid vehicles to join the T oyota family lineup, it quickly gained popularity as the world’ s first 7-passenger hybrid SUV . No w , a ne w ve rs io n is p oi se d to a tt ra ct c us tom er s wi th a re[...]

29 2008 HIGHLANDER It’ s Special On the Inside, T oo Like its gasoline-only counterpart, Highlander Hybrid’ s interior is spacious, airy and exceptionally comfortable. Special Optitron g auges with blue highlights are unique to Highlander Hybrid models as is the standard birch wood grain-style trim. Highlander’ s Refined Hybrid Synergy Drive [...]

30 Highlander Hybrid’ s Regenerative Braking System Like Prius and Camry Hybrid, Highlander Hybrid offers the ad van tag es of an adv anc ed re gen era ti ve bra kin g sy ste m. Its pri ma ry pu rpo se: to r eca ptu r e and co nse rv e ene rgy . Wh en the ve hic le is co ast ing or th e bra ke s ar e appl ie d, the fr on t and r ear el ect ri c m[...]

31 2008 HIGHLANDER Did Y ou Know? Highlander Hybrid, Prius and Camry Hybrid make up the industry’ s only hybrid family lineup, with three distinctive vehicle model offerings—liftback, sedan and SUV . Notes Added T raction When and Wher e It’ s Needed Hi ghl and er Hyb ri d mod el s ar e equi pp ed with a sta nda rd el ect r oni c on -de man d[...]

32 TOP 10 HIGHLANDER CUSTOMER COMMENTS The 2008 Highlander Addr esses Customer Concerns Customer feedback plays a critical role in T oyota’ s continuous improvement of its vehicles. Here is a list of the top 10 Highlander c ustomer concer ns, and the facts and information you need to effectively address them. 1 . “Highlander’ s T ow Prep Pack[...]

33 2008 HIGHLANDER Notes[...]

34 DELIVERY CHECKLIST Generate Repeat Sales With a Thor ough Delivery Al l 20 08 H ig hl an der mod el s co me e qu ipp ed w it h do ze ns o f fe at ur es d es ign ed t o sa ti sf y yo ur c us to mer s— if th ey kn ow how to use an d op er at e th em . Us e th is c he ck li st a s a gu id e to m ak e su re y ou c ov er e ve ry thi ng that’ s im[...]

35 2008 HIGHLANDER HYBRID MODELS p Fu eling pr oce dur e p Sm art Key oper atio ns • S mart entr y • S mart star ting • R ear door openi ng/c losin g • G lass hatc h op ening • D oor unloc k pr ogram ming • V alet oper atio n p RE ADY ligh t p Power meter • Hybrid System Indicator p EC ON mode and butt on p EV mod e and but ton p Hy b[...]

36 FEATURES, SPECIFICATIONS AND OPTIONS HI GHL AND ER St and ard Fe atu re s • 6- spo ke 17- inc h allo y wh eel s wi th 245 /65 R17 ti re s and ful l-s iz e sp ar e on 17 -in ch all oy whe el • Col or -ke ye d bum pe rs, doo r hand le s and fo lda bl e pow er re mo te ou tsi de mir ro rs • Cle ar hea dl amp and ta ill am p len se s • Sil v[...]

37 2008 HIGHLANDER HI GHL AND ER SPO R T (Co nt .) A va ila ble O pt ion s • Fr on t au tom ati c dual -z one ai r con di tio nin g sy ste m • Aut o rea r air con dit ion in g sys te m wit h rea r vent s for 2nd - an d 3r d- ro w se ats • Man ua l re ar hea ti ng and air co ndi tio ni ng sys tem • JBL ® AM /FM in -da sh 6-d isc CD ch ang e[...]

38 FEATURES, SPECIFICATIONS AND OPTIONS C ONT. HI GHL AND ER HYB RI D St and ard Fe atu re s • 6-s po ke 17- inc h al loy whe el s wit h 245/ 65 R17 ti re s wi th ful l-s ize sp ar e on 17 -in ch all oy whe el • ECO N mode • EV mod e • Hil l- sta rt Ass ist Co ntr ol (H AC) • Col or -ke ye d bum pe rs and fol dab le pow er hea te d re mo [...]

39 2008 HIGHLANDER HI GHL AND ER HYB RI D LIM IT ED St and ard Fe atu re s I n add iti on to or r epl ac es stan da rd fe atu re s on Hi ghl and er Hyb rid Ba se mod els . • 10-s po ke 19- inc h al loy whe el s wit h silv er -pa in ted fi nis h, 24 5/5 5R1 9 tir es and fu ll- siz e spar e • Si lve r - pai nte d roo f rail s • Re ar gla ss hat[...]

40 FEATURES, SPECIFICATIONS AND OPTIONS C ONT. EN GIN E T ype 3. 5- li te r V6 DO HC 24 -v al ve w it h Dua l VV T -i Bo re an d St ro ke (in .) 3. 70 x 3.2 7 Di spl ace me nt (cc ) 3, 456 Co mpr es si on Rat io 1 0.8 :1 V alv etr ain DO HC, 4- val ve/ cy lin der Ho rse pow er (@ rpm ) 270 @ 6, 200 T or que (l b.- ft. @ rpm ) 2 48 @ 4,7 00 Ig nit i[...]

41 2008 HIGHLANDER AN GLE S Ap pr oac h/ Dep art ur e 29 /24 (2 WD) (d eg. ) 29 /24 (4 WD) SA FET Y FE A TUR ES Dr ive r an d fr on t-p ass en ger ad van ced ai rba gs wit h Oc cup ant Cl ass ifi ca tio n Se nso r Dr ive r an d fr on t-p ass en ger se at- mou nte d s id e ai rba gs: 3- ro w Ro ll- Sen si ng Cu rta in Air bag s (RSC A) Dr ive r’ s[...]

42 FEATURES, SPECIFICATIONS AND OPTIONS C ONT. Highlander Hybrid Specifications EN GIN E Ma xim um T o tal Sy ste m 2 70 (20 1 kW) Pe rfo rma nc e (hp ) T ype V6 alum in um blo ck and hea ds DOH C 24 -va lve wi th VVT -i Bo re an d St ro ke (in .) 3.6 2 x 3. 27 Di spl ace me nt (li t.) 3. 3 Co mpr es si on Rat io 10 .8: 1 V alv etr ain DOH C, 4-v a[...]

43 2008 HIGHLANDER Highlander Hybrid Specifications (Cont.) EX TER IOR DI MEN SI ONS Wh eel bas e (in. ) 109 .8 Ov era ll Len gth (i n.) 1 88 .4 Ov era ll Widt h (in .) 75 .2 Ov era ll Hei ght (i n.) 68. 1 (wit ho ut sta nda rd r oof ra ils ) 69 .3 (wi th sta nda rd r oof ra ils ) T r ea d Widt h— 64. 0/6 4.0 Fr on t/R ea r (in .) M in imu m Gr o[...]

44 Notes[...]

45 T oyota Disclaimers 1. Act ive He adr est s —Ac tiv e Head re sts ca n hel p pre ven t or lim it the e xte nt of wh ipl ash in c erta in ty pes of r ea r -en d coll isi ons. 2 . A irba gs (S RS) — All th e air bag (“ AB” ) syst ems a re Su pple men tal Re str aint S yst ems. A ll ABs ( if in stal led ) are d esi gned t o infl ate o nly u[...]

MDC# 00568-08105 Information correct as of 6/8/07[...]