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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya 9508, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya 9508 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya 9508. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya 9508 should contain:
- informations concerning technical data of Avaya 9508
- name of the manufacturer and a year of construction of the Avaya 9508 item
- rules of operation, control and maintenance of the Avaya 9508 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya 9508 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya 9508, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya 9508.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya 9508 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
9508 Phone Quick Guide Page 1 Issue 02a (12/19/2011) IP Office IP Office 9508 Telephone Quick Guide Your 9508 Telephone The IP Office supports the 9408 and 9508 telephones. The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent buttons. Functio[...]
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Page 2
9508 Phone Quick Guide Page 2 Issue 02a (12/19/2011) IP Office Making Calls If you are not already on a call, just dial the number. The first available appearance button is used for the call. Alternatively, press a specific appearance button in order to make a call using that button. Set a Callback If the call is to an internal user and they do not[...]
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Page 3
9508 Phone Quick Guide Page 3 Issue 02a (12/19/2011) IP Office Call Handling Adjust the Call Volume You can adjust the volume of the incoming audio while you are on the call: 1. With the call connected, press the VOLUME key. 2. Use the + plus and – minus keys to adjust the volume. Note: The volume is separately adjusted for the device (handset, h[...]
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Page 4
9508 Phone Quick Guide Page 4 Issue 02a (12/19/2011) IP Office 2. Press Change to change the setting. 3. Press Save to save the setting. Forward Unconditional You may be able to change your forward unconditional settings using the Features menu. 1. Press Features . Use the up/down keys to highlight Forward . Press Select . 2. Use the up/down keys t[...]
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Page 5
9508 Phone Quick Guide Page 5 Issue 02a (12/19/2011) IP Office Voicemail On/Off You can control whether voicemail is used for your unanswered calls. This does not switch off your mailbox; you can still play existing messages and use other functions. 1. Press the MESSAGES button. Enter your voicemail password if requested and press Done . 2. Use the[...]