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Avaya 9620 manual

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Table of contents for the manual

  • Page 1

    Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide 16-300699 Issue 3 January 2007[...]

  • Page 2

    Contents Notices ..................................................................................................... 5 Introduction to the 9620 IP Telephone .................................................. 7 Overview .................................................................................................................. 7 About Scroll[...]

  • Page 3

    Setting up a conference call ................................................................................... 17 Adding a person on hold to a conference call ........................................................ 17 Putting a conference call on hold ........................................................................... 17 Muting a person [...]

  • Page 4

    Introduction to the 9620 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. Not all functions and features described in this user guide may be available on your telephon[...]

  • Page 5

    9620 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port. Connect the device to your phone with a USB cable to recharge it. Message Waiting In[...]

  • Page 6

    for the highlighted line. The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person. About Your Telephone Stand Your telephone can be placed in two positions, a lower position and an upright position. You can adjust the display screen to different angles[...]

  • Page 7

    • Application Settings • Screen & Sound Options • Advanced Options Note: Options & Settings is called Phone Settings if you have a customized menu. Call Settings includes choices for automatically displaying the Phone screen when you get an incoming call or when you place a call, turning call timers on or off, controlling how Redial w[...]

  • Page 8

    Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Call Settings. 5. Press Select or OK . 6. Select Redial. 7. Press Change or OK to toggle between One Number and [...]

  • Page 9

    Turning button click sounds on and off 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Button Clicks. 7. Press Change or OK to turn sounds on or off. 8. Press Save . Turning error tones on or off Your telephone beeps if you make[...]

  • Page 10

    1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Application Settings. 5. Press Select or OK . 6. Select Personalize Labels... 7. Press Change or OK . 8. Select the label you want to edit. Note: If the label you want to edit is on the Features menu, scroll right to access the Features menu,[...]

  • Page 11

    Note: The LED next to the feature name indicates if the feature is currently on or off. If the light is on, the feature is on. Calling a person from the directory 1. From the Phone screen, scroll right to access the Features menu. 2. Select Directory. 3. Press Select or OK . 4. Use the dialpad keys to start spelling the last name of the person you [...]

  • Page 12

    answering the incoming call; otherwise, you will drop the active call when you answer the other one. Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call. Making a Call If you are not on a call, simply dial the[...]

  • Page 13

    Muting a Call If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on, the call is muted. 1. Press Mute during a call so that the other person cannot hear you. 2. Press Mute again to unmute the call. Putting a Call on Hold 1. Press Phone to view the main Phone [...]

  • Page 14

    Call Forwarding The Call Forward feature allows you to set a number to which your calls will be forwarded, or turn off call forwarding if it is already on. You must enter the telephone number where the calls will be forwarded each time you use this feature. 1. From the Phone screen, scroll right to access the Features menu. 2. Select CFrwd. 3. Pres[...]

  • Page 15

    Putting a conference call on hold 1. Press Hold during a conference call. Note: When you put a conference call on hold, the other parties can still talk to each other. 2. Press Resume or OK to resume the conference call. Muting a person on a conference call You can silence a person on a conference call using the Silence softkey. The individual muti[...]

  • Page 16

    Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge . Making an outgoing call on a bridged line When you make a call on a bridged line, you are using another person’s line. The caller ID may show the call as coming from you or coming from t[...]

  • Page 17

    e. Press More > Abc to change between upper and lower case letters or to enter numbers. f. Press ABC again to cycle through the options (Abc/123/abc/ABC) until the type you want to use is displayed. g. Press More > Symbols to enter characters that are not on your dialpad. h. Select the symbol you want to use. i. Press OK to select the symbol.[...]

  • Page 18

    Viewing call log details 1. Press Call Log . 2. Select the number you want to view. 3. Press Details . 4. Press Back to return to the list view. Adding an entry from the call log to your Contacts list 1. Press Call Log . 2. Select the number you want to add to your Contacts list. 3. Press +Contact . 4. Edit name and telephone number, if necessary. [...]

  • Page 19

    Getting Your Messages Press the Message button to connect directly to your voicemail system. The lighted Message button and a red light on the upper right-hand corner of your telephone indicate when you have messages waiting. Your messages are an administered function. Contact your system administrator with any questions. Logging into your voicemai[...]