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Avaya ONE-X 1616 manual

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Table of contents for the manual

  • Page 1

    Avaya one-X™ Deskphone Value Edition 1616 IP Telephone End User Guide 1616 IP Telephone End User Guide | 1 | Page[...]

  • Page 2

    1616 IP Telephone End User Guide | 2 | Page Table  of  Contents  About Your Telephone .............................................................................................................................. ............. 3  1616 IP Telephone Button/Feature Descriptions ..............................................................[...]

  • Page 3

    About Your Telephone The 1616 IP telephone is a multiline IP te lephone for use wit h Avaya Communication Manager or Avaya Distributed Office call processing systems. The 1616 IP telephon e puts convenient features and capabiliti es at your fingertips, including a Phone screen to view and manage your calls, a C ontacts list, a Call Lo g, a menu of [...]

  • Page 4

    1616 IP Telephone End User Guide | 4 | Page Phone/Exit Press the Phone/Exit button to view and manage your calls. For example, if you are viewing a menu, pressing the Phone/E xit button switches the phone display back to the call view. Avaya Menu Press the A button to access the Avaya menu. The Avaya menu pr ovides options that allow you t o custom[...]

  • Page 5

    Off Feature is not active. Note: Depending on your call processing s ystem, the feature button LEDs for some features may operate differently. About Icons Icons are prov ided in the phone display to indicate the state of a call and navi gation choices. The icons th at appear in the ph one display are described in the following table. Table 3. Icons[...]

  • Page 6

    1616 IP Telephone End User Guide | 6 | Page The Avaya Menu has six sub-menus: • Screen/Sound — lets you adjust the display brightness and contrast , select your ringing pattern, turn button click sounds on an d off, and t urn error tones o n and off. • Call Setting s — lets you turn the call timer display, visual alerti ng, and sh ow incomi[...]

  • Page 7

    1616 IP Telephone End User Guide | 7 | Page Transfer Transfers a call from y our telephone to another exte nsion or ou tside number. Use when your caller needs to speak further with someone else. Bridged Calls Your phone may sh ow a bridged call appearance on the display sc r een in addition to your own call appearances. A bridged call appearance t[...]

  • Page 8

    Redi al Permits you to redial a rece ntly dialed number. Simultaneous Ringing Allows you to have incoming calls r i ng on your office telephone and your cell phon e at the same time. Th is allows you to answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator. Answer a Call To an swer a[...]

  • Page 9

    Note: The last number will b e redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. If you see a list of numbers, select the number you want to redial. 3. Press the OK button or the Call so ftkey. To call a person from the call log: 1. Press the Call Log button. 2. If necessary[...]

  • Page 10

    2. Press the call/line appearance button for th e bridge d call appearance, or press the Bri dge softkey. o You are connected to the call. Conference To make a confe rence call: 1. While active on a call, press the Conf eren ce button. o The green LED next to the call/line appearance button fast blinks. 2. Dial the telephone number, or call the per[...]

  • Page 11

    Call Forwarding All Calls To forward all your calls: 1. Press the CFrwd feature button. {dial tone} 2. Dial the number to which you want to forward your calls. {confirmation tone} o The forwar ding icon ap pears on the top line of your ph one display. o The green LED next to the feature button turns on. To turn c all fo rwardi ng off : 1. Press the[...]

  • Page 12

    text you entered, use the left and right navigation arro ws to place your cursor after the character you want to remove. Once your cursor is in the correct position, press the Bksp softkey to remove the character to the left of the cursor. 5. Press the OK button or the OK softkey. o The display prompts for the telephone number. 6. Enter the telepho[...]

  • Page 13

    Call Log To view call log details: 1. Press the Call Log button. 2. Scroll to the number you want to view. 3. Press the Detai ls so ftkey to view the name, number, and call duration. 4. Scroll down to view the date and time of the call. 5. To return to the list view, press the Back softkey. To call a person from the call log: 1. Press the Call Log [...]

  • Page 14

    5. Press the On or Off softkeys, the OK button, or the right or left navigation arrow to t oggle call logging on or off. Note: The call log must be turned on in order to log line calls or bridged calls. If the call log is turned off, no calls are logged even if Log Line C alls or Log Bridged Calls is turned on. 6. Press the Bac k softkey. 7. Select[...]

  • Page 15

    4. Select Red ial . 5. Press the Change softkey or the OK butt on to toggle between On e and List . o If you selected One, then using the redial function will cause the phone to dial the last number you dialed. o If you selected List, then using the redial function will cause the phone to display a list of the last numbers you dialed and pe rmit yo[...]

  • Page 16

    6. To exit this screen press the Phone/Exit button. To turn t he call tim e r on: 1. Press the A button. 2. Scroll to Call Settings . 3. Press the Select so ftkey or the OK button. 4. Select Call Timers . 5. Press the On softkeys, the OK button, or the right or left navigation arrow to turn the call timer display on. o The call timer is turned on; [...]

  • Page 17

    5. Press the Select so ftkey or the OK button. 6. Select Handset , Head set , or Speaker . 7. Press the Off softkey, the OK button, or the right or left navigation ar row to turn automatic gain contro l off. o Gain contro l is disabled. 8. To exit this screen press the Phone/Exit button. To acce ss and use the Fe ature s Menu : Note: The Features M[...]

  • Page 18

    o The Mute button light turns off. o The call is unmuted and the other person can hear you again. Redial To re dial a num be r: 1. From the Phone screen, press the Redial button. Note: The last number will b e redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. If you see a li[...]

  • Page 19

    1616 IP Telephone End User Guide | 19 | Page Troubleshooting Problem Solution A feature does not work as noted in the book. 1. Reread the procedure and tr y again. 2. For many features you must li ft the handset before you can use the feature. 3. Check with your system manager to be s ure this feature is administered on your telepho ne. The telepho[...]

  • Page 20

    1616 IP Telephone End User Guide | 20 | Page on-hook When the handset is lef t on the cradle, and speaker i s off. part y A person who places or answers a c all. pers onal li st One of the four types of Abbreviate d Dialing lists; progra mmable by the system manag er or by you, the user. Contai ns phone numb ers of your choice, and stores each of t[...]