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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Liebert SmartSwitchTM, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Liebert SmartSwitchTM one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Liebert SmartSwitchTM. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Liebert SmartSwitchTM should contain:
- informations concerning technical data of Liebert SmartSwitchTM
- name of the manufacturer and a year of construction of the Liebert SmartSwitchTM item
- rules of operation, control and maintenance of the Liebert SmartSwitchTM item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Liebert SmartSwitchTM alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Liebert SmartSwitchTM, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Liebert service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Liebert SmartSwitchTM.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Liebert SmartSwitchTM item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
P OWER P ROTECTION SmartSwitch ™ Automatic T ransfer Switch Installation and Operation Manual[...]
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Page 2
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Page 3
i T ABLE OF CONTENTS I MPORTANT S AFETY I NSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.0 I NTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.1 Speci ficat ions . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 4
ii FIGURES Figure 1 Typical Sma rtSwitch One-L ine Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Figure 2 Typical 15 to 20 Amp SmartSw itch Rackmount Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Figure 3 Typical 25 to 60 Amp Smar tSwitch Underfloor / Wa llmount Unit . . . . .[...]
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Page 5
1 I MPORTAN T S AFETY I NSTRUCTIONS ! WARNING THERE ARE NO USER-SERVICEABLE PARTS INSIDE THE REMOVABLE ELECTRONICS MODULE. OPENIN G OR REMOVING THE COVER OF T HE REMOVABLE ELECTRO NICS MODULE MAY EXPO SE HAZARDO US VOLTAGES, EVEN WHEN THE SMARTS WITCH™ IS IN BYPASS. DO NOT ATTEMPT TO SERVICE THIS PRODUCT YOURSELF. REFER ALL S ERVICING TO QUALIFIE[...]
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Page 6
2 I n troduc tion 1.0 I NTRODUCTION The S martSw itch™ is a n auto matic t ransfe r switch design ed to provide fast automat ic tran sfers betwee n two indepe ndent, synchronous AC power sources t o provid e continui ty of AC powe r to critical eq uipment, such as i nformati on technology eq uipment, des pite irregul arities in ei ther of the tw [...]
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Page 7
Introduc tion 3 1.1.2 Electr ical Specifica tions • Nominal inp ut volt age 120 or 208 volts si ngle phas e 2W+G , 60 Hz 220, 230, o r 240 vo lts singl e phase 2W +G, 50 Hz 208/120 v olts sing le phase 3W+G, 60 Hz 208 volt s three ph ase, 3W+G , 60 Hz 208/120 v olts thre e phase, 4W +G, 60 H z 380, 400, o r 415 vo lts three-p hase 3W +G, 50 Hz 38[...]
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Page 8
4 I n troduc tion T able 1 SmartSwitch™ Ratings Conne ctor Desi gnat ion Re cept acle Volta ge No. of Cond uctors OPD* Enclos ure Phas e Neutr al Gnd Pole s Amps Type Refer to IBMA 3743 208 2 — 1 2 20 R Figure 2 IBMB 3744 208 3 — 1 3 15 U Figure 3 IBMC 3753 208 2 — 1 2 30 U Figure 3 IBMD 3754 208 3 — 1 3 30 U Figure 3 IBME 7324 208 3 — [...]
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Page 9
Unpacki ng and Installa tion 5 2.0 U NPACKING AN D I NSTALLATION A quality i nstallatio n begins on the receivi ng dock. Upon receipt and before unpacking, inspect the shipping container for damage or mishandling. If carton is damaged, note on shipper’s receipt and check for concealed damage. If any damage as a result of shipping is observed , fi[...]
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Page 10
6 Un packing and In stalla tion 2.2 Input and Output Power Connections All wirin g should be installed by a qua lified electri cian. All w iring must co mply with NEC and applicable local codes. If the unit is not furnished with input power cable s, then input power connections are made to termin al blocks locat ed insid e the u nit. Refe r to the [...]
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Page 11
Unpacki ng and Installa tion 7 Figure 2 T ypical 15 to 20 Amp SmartSwitch Ra ckmount Unit 0.279" x 0 .406" (7 x 10) 5.20" (132) 18.5" (469) 0.85" (21.5) 3.5" (88.9) 17.25" (438 )[...]
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Page 12
8 Un packing and In stalla tion Figure 3 T ypical 25 to 60 Amp Smart Switch Underfloor / W allmount Unit If the unit is furnished with input power cables, the input power co nnections are made to the receptacles matching the input powe r plugs furnished located in close proximity to the Smart- Switch (t ypically wit hin 3 feet ). The input power co[...]
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Page 13
Unpacki ng and Installa tion 9 Figure 4 sh ows th e typica l input and out put pow er conn ection s to th e SmartS witch . The Sm art- Switch can accep t up to 3 phase conductors , a neutral con ductor and a n equipment gro unding con- ductor per input and o utput to mat ch the sp ecified su pply volt age confi guration. S ee the unit ratin gs tabl[...]
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Page 14
10 Unpacking an d Inst allation 2.3 Grounding Proper , NEC-specifie d equipment grounding is required fo r safety purpo ses. An ins ulated equip- ment grounding conduct or is recommended to be run with each input and output power connec- tion. The eq uipment ground ing conductors shou ld be at least the mi nimum size conduc tor per NEC Tabl e 250-9[...]
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Page 15
Operati ng Ins tructions 11 3.0 O PERATING I NSTRUCT IONS 3.1 Des cripti on of S martSwit ch Operat ion The S martSw itch™ is a n auto matic t ransfe r switch design ed to provide fast automat ic tran sfers betwee n two in dependent, synchrono us AC power source s to prov ide conti nuity of A C power to critical equ ipment, su ch as info rmation [...]
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Page 16
12 Operating Instructions 3.3 RS-2 32 Communica tions Port The SmartS witch co ntains a n RS-232 ASCII co mmunications po rt fo r changing us er setting s and remote monito ring of unit status and alarm information. The RS-232 port connecti ons are to a 9-pin “D” connec tor located on the outside of the uni t. See Figure 2 and Fi gure 3 for the[...]
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Page 17
Operati ng Ins tructions 13 T able 5 Example View Event Log Response DATE TIME DESCRI PTION Logged Events in clude : 10/2 1/97 16: 34:39 Trans ferr ed to Prefer red Pre ferre d Sour ce Fa il Preferred Sou rce Availa ble Alternate So urce Fail Alternate So urce Avail able Out of Sync In Sync Peak Overlo ad Peak Ov erload Gone Transfer In hibit OK to[...]
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Page 18
14 Operator Co ntrols 4.0 O PERATOR C ONTROL S 4.1 By pass/ T ransf er Contr ol Swi tch The SmartSwitch is furnished with a Bypass/Transfer Control switch. The switch is located behind the hinge d, keylocked cover. Figure 6 shows th e switch positio ns. Normal M ode. The switch should be lef t in the “Normal ” posi tion fo r automa tic tran sfe[...]
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Page 19
Operatin g Guide lines 15 5.0 O PERATING G UIDELINES After inst allat ion, the following op erating guideli nes can be use d for standa rd equipmen t opera- tion. The se guidelin es should b e revie wed for an y specia l equipment modifica tion s, specia l sit e conditio ns, or compan y policies t hat may req uire chan ges to the se operatin g guid[...]
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Page 20
16 O pera ting Guid eline s Transfer Control switch to “Bypass T o S2” positi on. If s ource 2 is no t availabl e and the load is not connected to source 2 bef ore the switc h is rotated t o the “Bypass T o S2” posi tion, power to the load may b e inter rupted. If the load is conn ected to sour ce 1 an d the SmartSw itch w ill no t trans fe[...]
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Page 21
Mainte nance 17 6.0 M AINTENANCE Minimal periodi c mainte nance of the S martSwitch is re quired in norma l operation. For a ssurance of conti nued protect ion agai nst Smart Switch fai lure, pe riodic tra nsfer testing of the Sma rt Swit ch is recommended. For manual transfer tests, refer to the transfer test information in the operating guideline[...]
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Page 22
18 Maintenance[...]
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Page 23
Revised : February 2001 SmartSwitch™ Automatic T r ansfer Sw itch T echnical Support The Company Behind The Products With mo re than 5 00,000 in stallation s around t he globe , Liebe rt is the w orld leader in comput er prot ectio n syste ms. S ince its fou nding in 19 65, Lieb ert h as dev eloped a co mplete range of su pport and prote ction sy[...]