English dropdown-ico

Lucent Technologies 302A manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Lucent Technologies 302A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Lucent Technologies 302A one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Lucent Technologies 302A. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Lucent Technologies 302A should contain:
- informations concerning technical data of Lucent Technologies 302A
- name of the manufacturer and a year of construction of the Lucent Technologies 302A item
- rules of operation, control and maintenance of the Lucent Technologies 302A item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lucent Technologies 302A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lucent Technologies 302A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lucent Technologies service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lucent Technologies 302A.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Lucent Technologies 302A item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    555-23 0-890 Comcod e 108 383811 Issue 3 June 1999 DEFINITY ® Enterprise Communications Server Rele ase 7 Console Opera tions Quick Reference 230890_3.bk Page i Tuesday, April 20, 1999 12:57 PM[...]

  • Page 2

    Copyright  1999 , Lucen t T ech nologi e s All Rights Reserved Printed in U.S.A. Notice Every ef fort was m ade to ensure that the info rmation in th is book was com plete and ac curate a t the t ime of printin g. Ho w- ever , info rmation is subje ct to chan ge. Y our Responsibility fo r Y o ur System’ s Secu rity T oll frau d is the un autho[...]

  • Page 3

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iii Contents Contents iii Console Operations 1 ■ Abou t This Docu ment 1 A ssumpti ons 1 Conventi ons 1 Relat ed Documen ts 3 ■ B asic O peration 4 Console Layout 4 Statu s Lamps 8 Call Pu rpose Ind icators 8 A[...]

  • Page 4

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iv Overri de 30 Recall 31 Ser ial Ca lling 32 Transfer 34 Trunk Id entification 36 Index 37 230890_3.bk Page iv Tuesday, April 20, 1999 12:57 PM[...]

  • Page 5

    Conso le Op eration s 1 About This Document DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Console Operations About This Do cument This document cont ains basi c teleph ony procedu res for u sing the DEFI NITY ® Enter prise Communicat ions S erver (ECS) at tendant c on[...]

  • Page 6

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 2 About This Docu ment Some but ton label s on the c onsole, suc h as Seria l Call, sp an two line s. Becaus e of line spac ing in thi s document, th ey are shown ac ross one li ne of text, su ch as SER[...]

  • Page 7

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 3 About This Docu ment ■ The f ollowing ta ble lis ts the features described in t his document . Ask your admi n istrat or for these codes and w r ite t hem do wn in th is tab le. Related Documents ?[...]

  • Page 8

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 4 Basi c Operati on Basic Operation Console Layout The Att endant Con soles a nd DXS Select or Consol e are shown i n Figure 1 , Figur e 2 , and Figure 3 . Figure 1. Model 302A/B Attendant Console 1) La[...]

  • Page 9

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 5 Basi c Operati on Figure 2. Model 302C Attendant Console 1) Handset 7) Display 2) Handset Cradle 8) Sele ct Button 3) Call Proc essing Are a 9) Volume Contr ol Buttons 4) Warn ing Lamps and Call Wait [...]

  • Page 10

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 6 Basi c Operati on Figure 3. DXS Selector Console The foll owin g list ite ms c orres pond with th e call outs sho wn i n Figur e 1 , Figu re 2 , and Figure 3 . All the feat ure b uttons , tru nk acc e[...]

  • Page 11

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 7 Basi c Operati on ■ Call Pro cessing Ar ea, W arning Lamps, a nd Call W aiting Lamps — Thi s area con sists of the dial keypad, some fixed sta tus lamps, and the STAR T , CANCEL , and RELEAS E but[...]

  • Page 12

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 8 Basi c Operati on Status Lamps The but tons on the c onsole have status l amps assoc iated wit h their us e. These status lamps c ome on, go of f, or flash as yo u use th e console features. When the [...]

  • Page 13

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 9 Basi c Operati on ■ co — Control led Outward Rest rictio n Call. Indi cates t hat a u ser attempte d to make an outgoing ca ll, but t he ext ension has Outwa rd Restri ction appl ied. ■ cs — C[...]

  • Page 14

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 10 Basic Ope ration ■ Attendan t T one — If At tendant T one is of f, you wil l not hear busy tones , dial tones, or ringback tones f or inter nal call s. ■ Auto Answ er — If Auto Ans wer is on,[...]

  • Page 15

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 11 Basic Ope ration ■ The ca ll appearanc e lamp stop s flashi ng, but remains on. ■ Y ou are co nnected t o the call ing pers on. 3. T o end th e call, pres s the RELEAS E button. ■ Y ou are di s[...]

  • Page 16

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 12 Basic Ope ration T o make call s no t using th e selector console , perform the fol lowing: 1. Press t he START button or an idle cal l appearance button. ■ Y o u he ar a dia l to ne. ■ The ca ll[...]

  • Page 17

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 13 Basic Ope ration T o make a cal l to an out side number , per form the fo llowing: 1. Do on e of th e fo ll owin g: a. Press t he START button or an idle call a ppearance button. ■ Y o u he ar a di[...]

  • Page 18

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 14 Basic Ope ration Forced Release While making call s and answer ing call s, you can ge t in a si tuation wh ere you canno t cancel or release a call. If this hap pens, us e the FORCED RELEAS E butto n[...]

  • Page 19

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 15 Basic Ope ration Spli t S wa p Spli t Swap allo ws the att endant to alter nate bet ween activ e and sp lit cal ls. This oper ation may be useful when the atte ndant may ne ed to tran sfer a ca ll, b[...]

  • Page 20

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 16 Basic Ope ration ■ The co nsole return s to the n ormal opera ting mode. b. T o tra nsf er t he ca ll , p ress the SPLIT bu tton (th is joi ns all th ree p art ies toget her ), then th e RE LEAS E [...]

  • Page 21

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 17 Basic Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode. Auto Start and Don’t Split Auto Star t is an ad ministra ble feat ure that al[...]

  • Page 22

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 18 Basic Ope ration T o check on a user ’ s COR, do t he follo wing: 1. While on an acti ve call, p ress the CLASS (COR) butto n . ■ The Class (COR) lamp goes on . ■ The displ ay shows th e user ?[...]

  • Page 23

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 19 Feature Ope ration Feature Opera tion This section contains user operati on for features used from an a ttendant console or from a bac kup telep hone. Attendan t Ba ckup The Att endant Backup f eatur[...]

  • Page 24

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 20 Feature Ope ration The f ollowi ng is a typi cal s cena rio f or ans wer ing ove rflow atten dant conso le cal ls from a bac kup telep hone: 1. T he Ca ll s W ait ing In Queu e thre s hold is reac he[...]

  • Page 25

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 21 Feature Ope ration 2. Dial the trunk acc ess co de followed by a specifi c trunk nu mber (su ch as, 01, 02, and so on). One of the f ollowing oc curs: ■ If the trunk is b usy with an active ca ll, [...]

  • Page 26

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 22 Feature Ope ration 2. Dial the Call Forwar ding - All Calls ac tivation fe ature ac cess code _ ____ or the Cal l Forwardi ng - Busy/Don ’t An swer acti vation feat ure access code _____. ■ Y o u[...]

  • Page 27

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 23 Feature Ope ration Call Park The Cal l Park fe ature al lows you to p ut a call on hold and then ret rieve the call from any ot her tel ephone with in the sys tem. Calls c an be parke d using th e at[...]

  • Page 28

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 24 Feature Ope ration 3. After co ntactin g the new per son, press the SPLIT butto n. ■ All p arties, inc luding the console, a re connect ed toget her . ■ The S plit la mp go es off. 4. T o add mor[...]

  • Page 29

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 25 Feature Ope ration 4. W rite down the e mer gency inf ormation d isplayed o n the conso le. Follow your local pro cedures f or handling eme rgen cies. Ev en though t he console is set to “posit ion[...]

  • Page 30

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 26 Feature Ope ration T o place a c all on hol d, perfor m the foll owing: 1. While on an acti ve call, p ress the HOLD button. ■ The O n Ho ld lam p at th e call appe aran c e bu tt on g o es o n. ?[...]

  • Page 31

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 27 Feature Ope ration T o search f or an exte nsion number , per form th e followi ng: 1. Press INTEG DIRCTRY . ■ The In teg Dirctry lamp goes on. 2. Dial the keypad digits that corresp ond to the l e[...]

  • Page 32

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 28 Feature Ope ration Intr usion The In trusion f eature e nables you to int errupt a use r ’ s call to deliver an ur gent messag e or tele phone call . T o interr upt a user to del iver an u rgent me[...]

  • Page 33

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 29 Feature Ope ration 4. Press t he RELEASE button. ■ If the called st ation i s analog, t he calli ng person i s put on Cal l W ait ing until the call ed person picks u p the call . ■ If th e calle[...]

  • Page 34

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 30 Feature Ope ration T o use Lou dspeaker Pagi ng with pagi ng buttons , perform t he following: 1. Press an idle paging zone button. If the desi red paging zone is al ready in use (t he as s ociat ed [...]

  • Page 35

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 31 Feature Ope ration ■ Call Cover age When the attenda nt calls a us er that h as an assi gned Call Coverage pat h, the ca ll r ings at t he user ’ s telepho ne and do es not f ollow th e Call Co v[...]

  • Page 36

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 32 Feature Ope ration analog t elephones must press the RECALL butto n or flas h the swit chhook to r ecall the att endant. Use rs at mu ltiappeara nce telep hones must pr ess the CONF or TRA NSFER but [...]

  • Page 37

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 33 Feature Ope ration 3. Press t he START button. ■ Y o u he ar a dia l to ne. ■ The Seria l Call la mp goes of f. ■ The S plit la mp go es on. 4. Dial the number for the perso n to whom you want [...]

  • Page 38

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 34 Feature Ope ration Transfe r ! SECURITY ALERT : Soci al Eng ine eri ng — “Soci al En gin eer ing” is a c on game t hat h ack ers fr equent ly u se. It is s ometimes r eferr ed to as “Operator[...]

  • Page 39

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 35 Feature Ope ration 4. Use one of the foll owing steps , a, b, c, or d, to compl ete the call. a. T o tran sfer the call, pre ss the RELEASE button as soon as the call sta rts rin gin g. ■ The ca ll[...]

  • Page 40

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 36 Feature Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode. d. T o set u p a 3-way con nection, pres s the SPLIT but ton befor e or af te[...]

  • Page 41

    Index 37 DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-8 90 Issu e 3 June 19 99 IN Index Numerics 302A/ B Attend ant Console , 4 302C At tend ant Consol e , 5 A Ac tivate the Con sole , 10 Ad ministrab le F eatures , 9 Alarms , 8 Answer Calls , 10 Assu mp tions , 1 Attend ant Auto S tart , 9 [...]

  • Page 42

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 38 E E merg enc y Ac c ess to Attend ant , 25 F F eature Ac c ess Cod es , 3 F o r c ed R ele as e , 14 H Hold , 25 I Integ rated Direc tory , 26 Intrusio n , 28 L Lamp T est , 6 Lang uag es , 10 Lay out , 4 Lou d s p[...]

  • Page 43

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 39 R Re c a l l , 31 Re l a t e d D o c u m e n t s , 3 Re l e a s e , 14 S Se c u r i t y , 34 S elec tor Cons ole , 6 , 11 S er ial C allin g , 32 S p lit Call s , 14 Sp l i t Sw a p , 15 S ta tus La mp s , 8 T Te s[...]

  • Page 44

    DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 40 230890_3.bk Page 40 Tuesday, April 20, 1999 12:57 PM[...]