Lucent Technologies 518-456-151 manual

P AR TNER ® Advanced Communications System System Planner 518-456-151 Issue 1 November 1997[...]

Copyright © 1997 Lucent Technologies 518-456-151 All Rights Reserved Issue 1 Printed in U.S.A. November 1997 Notice Every effort was made to ensure that the information in this Planner was complete and accurate at the time of printing. However, information is subject to change. Trademarks MLS-6, MLS-12, MLS 12-D, PARTNER, PARTNER MAIL, PARTNER MAI[...]

1 Intr oduction Setup decisions for the PARTNER ® Advanced Communications System (ACS) should be recorded on the forms in this Planner. The forms must be filled out before installation to provide guidance for the technician who installs and programs the system. The forms should also be used by the customer to record changes after installation, so [...]

2 VMS-AA Automated Attendant service of PARTNER MAIL™ or PARTNER MAIL VS™ , which must be purchased separately. If the receptionist does not answer an incoming call, VMS-AA lets the caller select an extension or route. Programmed using option 1 of Group Call Distribution {#206} for Hunt Group 7. ASA Automatic System Answer (ACS R2.0 or later on[...]

3 9. System Settings Receptionist answers calls during business hours? If “Yes,” be sure to record settings on these forms that will allow the receptionist to answer the phone before automatic coverage is applied. Number of Lines {#104} This programming procedure should be used only for installation—using it later erases custom settings for a[...]

4 11. Auxiliary Equipment (System) Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring. All appropriate hardware and software must be purchased separately. Battery Backup In some countries, battery backup is available to allow the customer to connect an external battery to keep the complete system operat[...]

5 NOTE: In addition to the VMS extensions, you must specify an extension (with no lines assigned) where a remote maintenance device is installed. Write “VMS-RMD” in the Write Name/Description column. These VMS extensions should be checked on Form B2, Identify Group Assignments, VMS Only. They must be assigned to Hunt Group 7 using Hunt Group Ex[...]

W rite T ransfer Retur n Ext. No. {#306} By default, a transferred call returns to the originating extension if the call is not picked up. To specify a different transfer return extension, write the extension number in this column. For extensions to which you are connecting a PARTNER MAIL system, PARTNER MAIL VS system, PARTNER Voice Messaging (vir[...]

7 For m B2 Supplemental Instructions: Customized Extension Settings Each row on Form B2 specifies settings—including group assignments—that can be copied to other extensions using Copy Settings {#399}. Default settings are shown at the top of Form B2. Settings for Auxiliary Equipment The following settings may be useful for auxiliary equipment:[...]

8 Identify Restrictions/Permissions Specify restrictions and permissions for each extension. Line Access Restriction {#302} or Pool Access Restriction {#315} By default, access to all lines and pools is set to No Restriction. To change the default, write the line numbers or pool access codes in the appropriate columns, as follows: Outgoing only –[...]

9 For m C Supplemental Instructions: Button T emplates There are eight pages to Form C—one page for each type of system phone and one page for an Intercom Autodialer. Use Form C to record line and pool button assignments and to indicate programming for system telephone buttons that do not have lines or pools assigned if the programming is to be p[...]

Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: 10 22 34 46 11 23 35 47 12 24 36 48 13 25 37 49 14 26 38 15 27 39 16 28 40 17 29 41 18 30 42 19 31 43 20 32 44 21 33 45 NOTE: Extensions 42–49 are available only if you are using R[...]

Example T emplates These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom Autodialer programmed for a receptionist, and a PARTNER-18 telephone programmed for a system in Hybrid mode for a user at a pooled extension. Buttons that are not used for lines or pools have dial-code features. (The abbreviations are explained in “Button Featur[...]

12 Wake Up Service Button Wake {#115} Allows the user at extension 10 to schedule an intercom call to a target extension at a designated time. If Music on Hold {#602} is active, music is played when the phone is answered; otherwise, nothing is heard. Auto Dialing Featur es Auto Dial numbers can include the digits 0 – 9 , * , # , and special funct[...]

Caller ID Name Display ID-Name F16 When a user at a display phone is on a call on a line that has Caller ID information available, this feature lets the user switch between the caller’s telephone number (the default display) and the caller’s name (if available). When the feature is active— indicating that the caller’s name should be display[...]

Group Hunting—Ring Hunt- g i77 g Rings the first available extension in the designated Hunt Group, or transfers a call to an extension in the group. If unanswered after 3 rings, the call moves to the next available extension, and so on, until the call is answered or until the caller hangs up. g = 1–6 Group Hunting—Voice Signal HuntVS- g i*77 [...]

For m D Supplemental Instructions: Number Lists Use this form to specify lists of Disallowed, Allowed, and Emergency telephone numbers. Also use this form to identify the phone numbers dialed automatically by External Hotlines. NOTE: To restrict long-distance calling, Toll Call Prefix {#402} (indicating whether you must dial a 0 or 1 to place long [...]

Emergency Phone Number List {#406} You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line . The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password. NOTE: Various factors influence the effectiv[...]

Telephone Number Write the number exactly as it should be dialed. Numbers can be up to 28 digits, including the digits 0 – 9 , * , # , and the special dialing functions discussed next. To store a telephone number, include the dial-out code, toll-call prefix, and area code (if needed), along with the number. Special Dialing Functions Function Butt[...]

Required for PARTNER Advanced Communications System. For additional instructions, see page 2. PAGE 4. Person to be T rained Phone ( XXX ) XXX – XXX 2. Installation Address 1. Customer Billing Name 5. Sold by ■ ■ Lucent T echnologies Sales Force Salesperson’s Name ■ ■ Dealer: Alternate T rainee’ s Name Phone ( XXX ) XXX – XXX Phone ([...]

Form A: System Configuration Required for PARTNER Advanced Communications System. For additional instructions, see page 3. PAGE 2 of 3 9. System Settings . Write response on line for each item. • Receptionist answ ers calls during business hours? Write “Y es” or “No” ______. • Number of Lines {#104}—By default, 3 lines per P ARTNER A [...]

Form A: System Configuration PAGE 3 of 3 13. Installation Date 14. Order Nos. 15. Sales Support Representative’s Name Telephone No. 11 . A uxiliar y Equipment (System). Check if applicable: ■ ■ Batter y Bac kup ■ ■ Caller ID De vices ■ ■ Loudspeak er Paging: Number of zones ______________ ■ ■ Magic on Hold (Music on Hold {#602} mu[...]

PAGE Required for PARTNER Advanced Communications System. For additional instructions, see page 5. Form B1: System Extensions IMPORTANT: A system display phone is required for programming at extension 10 or 11. Extension 10 typically is the receptionist’s extension. Extension 11 is recommended as a second programming extension (typically the Syst[...]

PAGE Required for PARTNER Advanced Communications System. For additional instructions, see page 5. Form B1: System Extensions 2 of 4 1. If checked, see Form B1, Page 4 of 4 2. If there is a mix of PARTNER-model and MLS-model phones, write “P” for PARTNER and “M” for MLS. 3. Write “T” for touch-tone or “R” for rotary. If Call Waiting[...]

PAGE May be used if Ext. Name Display is checked on Form B1, page 1 of 4 or page 2 of 4. Form B1: System Extensions 3 of 4 Note: Only 12 characters display on MLS-model phones. 28 29 30 31 32 33 Ext. Jack No. Write 2-Digit Code for Each Character To Be Displayed — See Table at Right Character Codes Letters: Numbers: 10 11 12 13 14 15 16 17 18 19 [...]

PAGE May be used if Ext. Name Display is checked on Form B1, page 2 of 4. Form B1: System Extensions 4 of 4 Notes: Only 12 characters display on MLS-model phones. Extensions 42–49 are available only if you are using PARTNER ACS Release 2.0 or later. Ext. Jack No. Write 2-Digit Code for Each Character To Be Displayed — See Table at Right Charact[...]

PAGE 1 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Form B2: Customized Extension Settings 1. Write S for Spanish or F for French. 2. In Hybrid Mode only, write K for Key extension. Extension 10 always operates as a Key extension. 3. In Key Mode, use Line Assignment {#301} to [...]

Form B2: Customiz ed Extension Settings PAGE 2 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. 5. Write list number (1–4). Also see Form D, Disallowed Phone Number Lists {#404}. 6. Write list number (1–4). Also see Form D, Allowed Phone Number Lists {#407}. 7. Write group num[...]

04 DEL IN PAGE 1 of 8 ␣␣␣␣␣␣␣␣␣ Form C1: P AR TNER-34D Phone Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions • If desired, write in line number, pool access code † , d[...]

PAGE Extensions programmed as shown (circle choices): 10 11 Form C2: Inter com A utodialer 2 of 8 MSVS – 30 S. Jones SAMPLE Make as many copies as you need. Extension 10, Extension 11, or both can have an Intercom Autodialer. For additional instructions, see page 9. Template Instructions • The numbers in the lower right corner for each button r[...]

Intercom Intercom Ext. PAGE Form C3: PAR TNER-18 Phone 3 of 8 04 DEL IN SAMPLE Specify Automatic Line Selection: ________________________________________________________________ Identify extensions programmed as shown: ___________________________________________________ Template Instructions • If desired, write in line number, pool access code ?[...]

Intercom Intercom Ext. PAGE Form C4: P ARTNER-6 Phone 4 of 8 Check Desired Features Also write in extension or group number PAGE Form C4: P ARTNER-6 Phone 4 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Specify Automatic Line Selection: _____________________________________[...]

Intercom Intercom Ext. 04 DEL IN PAGE 5 of 8 ␣␣␣␣␣␣␣␣␣ Form C5: MLS-34D Phone SAMPLE Template Instructions • If desired, write in line number, pool access code † , dial code feature, or auto dial number • If desired, write in Line Ringing (Imm, Del, or No) from Form B2 • If desired, write in Line Access Restriction or Pool[...]

* In Hybrid mode only, if pool 880 is assigned, these two buttons are associated with this pool. (ACS R2.0 or later only) PAGE 6 of 8 Check Desired Features Also write in extension or group number 04 DEL IN SAMPLE Template Instructions • If desired, write in line number, pool access code † , dial code feature, or auto dial number • If desired[...]

PAGE 7 of 8 Check Desired Features Also write in extension or group number 04 DEL IN SAMPLE Template Instructions • If desired, write in line number, pool access code † , dial code feature, or auto dial number • If desired, write in Line Ringing (Imm, Del, or No) from Form B2 • If desired, write in Line Access Restriction or Pool Access Res[...]

* In Hybrid mode only, if pool 880 is assigned, these two buttons are associated with this pool. (ACS R2.0 or later only) Intercom Intercom Ext. PAGE Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number 04 DEL IN SAMPLE Specify Automat[...]

List 1 01 02 03 04 05 06 07 08 09 10 Allowed Phone Number Lists {#407} Required only if Allowed List Assignment {#408} is specified on Form B2. Entry Telephone Number 1 List 2 List 3 List 4 Write the telephone numbers that users can dial regardless of assigned restrictions. 01 02 03 04 05 06 07 08 09 10 Entry Telephone Number 1 01 02 03 04 05 06 07[...]

Required if Form B1 identifies External Hotlines. For additional instructions, see page 15. NOTE: An External Hotline phone is a standard phone that dials the specified telephone number when the handset is lifted. Ext.Jack External Hotline {#311} Required if External Hotline {#311} is checked on Form B1. Telephone Number 2 Write Extension Jack n um[...]

Write Description Write Description 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 Entry Entry Entry[...]

PAGE 1 of 1 Form E: System Speed Dial Numbers Optional for PARTNER Advanced Communications System. For additional instructions, see page 16. 1 You can dial System Speed Dial numbers that are marked with * at any time, regardless of dialing restrictions placed on your extension. System Speed Dial numbers are programmed by the System Manager (report [...]

518-456-151 Issue 1 November 1997[...]