NETGEAR WGR614 manual

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Table of contents for the manual

  • Page 1

    SM-WGR614NA-1 Version 1.0 March 2003 NETGEAR , Inc. 4500 Great America Parkway Santa Clara, CA 95 054 USA Reference Manual for Cable/DSL Wireless Router WGR614[...]

  • Page 2

    ii © 2003 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR is a trademark of Netge ar , Inc. Microsoft, W indows, and W indow s NT are registered trademar ks of Microsoft Corporation. Other brand and product names are registered tradem arks or trad emarks of their respective holders. St atement of Conditions In the interest of improving i[...]

  • Page 3

    iii Bestätigung des Hers tellers/Importeurs Es wird hiermit bestätigt, daß das Model WGR614 Cabl e/DSL W ireless Router gemäß der im BMP T -AmtsblVfg 243/ 1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betr eiben einiger Geräte (z.B. T estsender) kann jedoch gewissen Beschränkungen unterlie gen. Lesen [...]

  • Page 4

    iv This page intentionally left blank.[...]

  • Page 5

    Contents v Content s Preface About This Manual Chapter 1 Introduction Key Features of the Router ...................... .... ......... ............. ................ ............. ............... 1-1 802.1 1g Wireless Networking .... ................ ................ ............. ................ ................ .. 1-2 A Powerful, T rue Firewall [...]

  • Page 6

    vi Contents How to Manually Configure Y our Internet Co nnection ............... ............. ................ ...... 2-12 Chapter 3 Wireless Configuration Observe Performance, Placement, and Range Guidelines ................ ................ ............ 3-1 Implement Appropriate Wireless Security ....................... ............. ...........[...]

  • Page 7

    Contents vii Adding a Port Forwarding Cust om Service ............ ............. ................ ............. ........ 6-2 Editing or Deleting a Port Forwarding Entr y . ............. ................ ............. ................ .. 6-2 Local Web and FTP Server Example ........ ... ............. ............. ............. ................ ....[...]

  • Page 8

    viii Contents Subnet Addressing ....... ................ ............. ................ ............. ................ ............. .... B-5 Private IP Addresses .......... ............. ................ ............. ................ ............. .............. B-7 Single IP Address Operation Using NA T ...................... ............. .....[...]

  • Page 9

    Contents ix What Is Y our Configuration Information? .. ......... ................. ............. ................ ..... C-18 Obtaining ISP Configuration Information fo r Windows Computers ....................... C-19 Obtaining ISP Configuration Information fo r Macintosh Computers ..................... C-20 Restarting the Network ... .............[...]

  • Page 10

    x Contents[...]

  • Page 11

    About This Manual xi Preface About This Manual Congratulations on your purchase of the NETGEAR ® Model WGR614 Cable/DSL W i reless Router. The WGR614 router prov ides connection for mu ltiple personal comp uters (PCs) to the Internet through an external br oadband access device (such as a cable modem or DSL modem) that is normally intended fo r us[...]

  • Page 12

    Reference Manual for Cable/DSL Wireless Router WGR614 xii About This Manual S pecial Message Format s This guide uses the following format s to highlight special messages: Note: This format is used to highlight information of importance or special interest.[...]

  • Page 13

    Introduction 1-1 Chapter 1 Introduction This chapter describes the features of the NETGEAR Model WGR614 Cable/DSL W i reless Router. Key Features of the Router The Model WGR614 Cable/DSL W ireless Router w ith 4-port switch connects your local area network ( LAN ) to the Internet through an external access device such as a cable modem or DSL modem.[...]

  • Page 14

    Reference Manual for Cable/DSL Wireless Router WGR614 1-2 Introduction 802.1 1g Wireless Networking The WGR614 router includes an 802.1 1g wireless access point, providing continuous, high-speed 54 Mbps access between your wireless and Ethernet devices. The access point provides: • 802.1 1 g wireless networking at up to 54 Mb ps. • 802.1 1g wir[...]

  • Page 15

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Introduction 1-3 Security The WGR614 ro uter is equipped with several features designed to maintain security , as described in this section. • PCs Hidden by NA T NA T opens a temporary path to the Internet fo r requests originating from the local network. Requests originating from outs ide t[...]

  • Page 16

    Reference Manual for Cable/DSL Wireless Router WGR614 1-4 Introduction • Automatic Configuratio n of Attached PCs by DHCP The WGR614 router dynamically assigns netw ork configuratio n info rmation, including IP , gateway , and domain name server ( DNS ) addresses, to attached PCs on the LAN using the Dynamic Host Configuration Protoco l (DHCP). T[...]

  • Page 17

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Introduction 1-5 Package Content s The product package should contain the following it ems: • Model WGR614 Cable/ DSL W ireless Router. •A C p o w e r a d a p t e r . • Category 5 (CA T5) Ethernet cable. • Model WGR614 Resou r c e CD , including: — This guide. — Application Notes a[...]

  • Page 18

    Reference Manual for Cable/DSL Wireless Router WGR614 1-6 Introduction The Router ’ s Front Panel The front panel of the WGR614 router conta ins the status LEDs described b elow . Figure 1- 1: WGR614 Front Panel Y ou can use some of the LEDs to verify connections. V ie wed fro m left to right, Ta b l e 1- 1 describes the LEDs on the front panel o[...]

  • Page 19

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Introduction 1-7 The Router ’s Rear Panel The rear panel of the Model RP614 router contains the port connections listed below . Figure 1-2: WGR614 Rear Panel V iewed from left to right, the rear panel contains the following features: • AC power adapter outlet • Four Local (LAN) 10/100 M [...]

  • Page 20

    Reference Manual for Cable/DSL Wireless Router WGR614 1-8 Introduction[...]

  • Page 21

    Connecting the Router to the Internet 2-1 Chapter 2 Connecting the Router to the Internet This chapter describes how to set up the router on your local area network ( LA N ) and connect to the Internet. Y ou will find out how to configur e your Model WGR614 Ca ble/DSL W ireless Router for Internet access using the Setup Wizard, or how to manually c[...]

  • Page 22

    Reference Manual for Cable/DSL Wireless Router WGR614 2-2 Connecting the Router to the Internet Computer Network Configuration Requirement s The WGR614 includes a built-in W eb Configurati on Manager . T o access th e configuration menus on the WGR614, your must use a Java-enable d web browser program which supports HTTP uploads such as Microsoft I[...]

  • Page 23

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Connecting th e Router to the Internet 2-3 • Y ou may also refer to the GearBox CD for Cable/DSL W ir eless Router WGR614 for the NETGEAR Router ISP Guide which provides Inte rnet connection inform ation for many ISPs. Once you locate your Internet conf iguration parameters, you may want to [...]

  • Page 24

    Reference Manual for Cable/DSL Wireless Router WGR614 2-4 Connecting the Router to the Internet Connecting the WGR614 This section provides instructions for connecting the WGR614 router . Also, the Model WGR614 Resour ce CD included with your router contains an animated Installation As sistant to help you through this procedure . Connecting the Rou[...]

  • Page 25

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Connecting th e Router to the Internet 2-5 Note: Place the WGR614 router in a location which conforms to the “Observe Performance, Placement, and Range Guidelines” on page 3-1 . The stand provided with the WGR614 provides a convenient, space-saving wa y of installing the router. A void sta[...]

  • Page 26

    Reference Manual for Cable/DSL Wireless Router WGR614 2-6 Connecting the Router to the Internet e. Now , turn on your computer . If software usually logs you in to your Inter net connection, do not run that software or cancel it if it starts automatically . f. V erify the following: When you turn the router on, the power light goes on. The router?[...]

  • Page 27

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Connecting th e Router to the Internet 2-7 A login window like the one sh own below opens: Figure 2-5: Log in window 3. Connect to the Internet Figure 2-6: Setup Smart Wiza rd a. Y ou are now connected to the router. If you do not see the me nu above, click the Setup Smart W izard link on the [...]

  • Page 28

    Reference Manual for Cable/DSL Wireless Router WGR614 2-8 Connecting the Router to the Internet c. When the router s uccessfully detects an active Internet service, the router’ s Internet LED goes on. The Setup Smart W izard reports which connection type it discovered, and displays the appropriate configuration menu. If the Setup Smart W izard fi[...]

  • Page 29

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Connecting th e Router to the Internet 2-9 • T o change the login timeout, enter a new valu e in minutes. This determines how long the router keeps the Internet connection active afte r there is no Internet activity from the LAN. Entering a timeout val ue of zero means ne ver log out. Note: [...]

  • Page 30

    Reference Manual for Cable/DSL Wireless Router WGR614 2-10 Connecting the Router to the Intern et Note: Y ou will no longer need to launch the ISP’ s login program on your PC in order to access the Internet. When you start an Internet applica tion, your router will au tomatically log you in. • The Domain Name Server ( DNS ) Address parameters m[...]

  • Page 31

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Connecting th e Router to the Inte rnet 2- 11 • Enter your Account Name (may also be called Host Name) and Domain Name. These parameters may be necessary to access your ISP’ s services such as ma il or news servers. If you leave the Domain Name field blank, the router try to discover the d[...]

  • Page 32

    Reference Manual for Cable/DSL Wireless Router WGR614 2-12 Connecting the Router to the Intern et • Click T est to test your Internet connection. If the NETGEAR website does not appear within one minute, refer to Chapter 7, “T roubleshooting .” How to Manually Configure Y our Internet Connection Y ou can manually configure your router using t[...]

  • Page 33

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Connecting th e Router to the Inte rnet 2- 13 Y ou can manually configure the router using the Basic Settings menu shown in Figure 2-1 1 using these steps: 1. Click the Basic Settings l ink on the Setup menu. 2. If your Internet connection does not require a login, click No at the top of the B[...]

  • Page 34

    Reference Manual for Cable/DSL Wireless Router WGR614 2-14 Connecting the Router to the Intern et Note: After you finish setting up your router, you will no longer n eed to launch the ISP’ s login program on your PC in order to access the Internet. When you start an Internet application, your router will automatically log you in. a. Select you In[...]

  • Page 35

    Wireless Configuration 3-1 Chapter 3 Wireless Configuration This chapter describes how to co nfigure the wireless features of your WGR6 14 router. In planning your wireless network, you should consider the le vel of security required. Y ou should also select the physical placemen t of your firewall in or der to maximize the ne twork speed. For furt[...]

  • Page 36

    Reference Manual for Cable/DSL Wireless Router WGR614 3-2 Wireless Configuration Implement Appropriate Wireless Security Unlike wired network data, your wireless data transmissions can be rece ived well beyond your walls by anyone with a compatib le adapter . For this reason, use the security features of your wireless equipment. The WGR614 router p[...]

  • Page 37

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Configuration 3-3 • T urn Off the W ir ed LAN. If you disable the wireless LAN, wireless devices cannot communicate with the router at all. Y ou might choose to turn off the wireless the LAN when you are away and the others in the household all use wired connections. Underst anding [...]

  • Page 38

    Reference Manual for Cable/DSL Wireless Router WGR614 3-4 Wireless Configuration The 802.1 1b and 802.1 1g wireless networking prot ocols are configured in exactly th e same fashion. • Name (SSID). The SSID is also known as the wireless network name. Enter a value of up to 32 alphanumeric characters. In a setting where there is more than one wire[...]

  • Page 39

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Configuration 3-5 Underst anding WEP Authentication and Encryption Restricting wireless access to your network preven ts intruders from connecting to your netw ork. However , the wireless data transmissions are s till vulnerable to snooping. Using the WEB data encryption settings desc[...]

  • Page 40

    Reference Manual for Cable/DSL Wireless Router WGR614 3-6 Wireless Configuration • Disable. No encryption will be applied. This setting is useful for trouble shooting your wireless connection, but leaves your wireless data fully exposed. • 64-bit or 128-bit WEP . When 64-bit or 128-bit is select ed, WEP encryption will be applied. If WEP is ena[...]

  • Page 41

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Configuration 3-7 Before Y ou Change the SSID and WEP Settings Before customizing your wireless settings, print th is form and record the following information. If your working with an existing wi reless n etwork, the person who set up or is responsible for the network will be able to[...]

  • Page 42

    Reference Manual for Cable/DSL Wireless Router WGR614 3-8 Wireless Configuration How to Set Up and T est B asic W ireless Connectivity Follow the instructions below to set up and te st basic wireless conne ctivity . Once you have established basic wireless connectivity , you can enable security settin gs appropriate to your needs. 1. Log in to the [...]

  • Page 43

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Configuration 3-9 8. Configure and test your PCs for wireless connectivity . Program the wireless adapter of your PCs to have the same SSID and channel that you configured in the router . Check that they have a wireless link and are able to obtain an IP address by DHCP from the firewa[...]

  • Page 44

    Reference Manual for Cable/DSL Wireless Router WGR614 3-10 Wireless Configur ation 3. From the W ireless Settings menu, click the Setu p Access List button to display the W ireless Access menu shown below . Figure 3-5: Wirele ss Card Access List Setup 4. Click Add to add a wireless device to the wireless access control list. The A vailable W ireles[...]

  • Page 45

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Configuration 3 -11 7. Click Add to add this wireless device to the W ireless Card Access List. The screen changes back to the list screen. Repeat these steps for each additional de vice you wish to add to the list. 8. Be sure to click Apply to save your wireless access control list s[...]

  • Page 46

    Reference Manual for Cable/DSL Wireless Router WGR614 3-12 Wireless Configur ation • Manual - Enter ten hexadecimal digits (a ny combin ation of 0-9, a-f, or A-F) Select which of the four keys will be active. Please refer to “Overview of WEP Parameters” on page D-5 for a full explanation of each of these options, as defined by the IEEE 80 2.1[...]

  • Page 47

    Content Filtering 4-1 Chapter 4 Content Filtering This chapter describes how to use the content filtering feature s of the Model WGR614 Cable/DSL W ireless Router to protect your network. These features can be fo und by clicking on the Content Filtering heading in the Main Menu of the browser interface. Content Filtering Overview The Model WGR614 C[...]

  • Page 48

    Reference Manual for Cable/DSL Wireless Router WGR614 4-2 Content Filtering Blocking Access to Internet Sites The WGR614 router allows you to restrict access based on web addresses and web address keywords. Up to 255 entries are supported in the Keyword list. The Block Site s menu is shown in Figure 4-1 below: Figure 4-1: Block Sites menu T o enabl[...]

  • Page 49

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Content Filtering 4-3 • If the keyword “.com” is specified, only website s with other domain suffixes (such as .edu or .gov) can be viewed. • If you wish to block al l Internet browsing access during a schedul ed period, enter the keyword “.” and set the schedule in the Schedule me[...]

  • Page 50

    Reference Manual for Cable/DSL Wireless Router WGR614 4-4 Content Filtering T o specify a service for blocking, click Add. Th e Add Services menu will appear , as shown below: Figure 4-3: Add Services menu From the Service T ype list, selec t the application or service to be allowed or blocked. The l ist already displays several common services, bu[...]

  • Page 51

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Content Filtering 4-5 Configuring Services Blocki ng by IP Address Range Under “Filter Services For”, you can block the specified service for a single PC, a range of PCs (having consecutive IP addresses), or all PCs on your network. Scheduling When Blocking Will Be Enforced The WGR614 rout[...]

  • Page 52

    Reference Manual for Cable/DSL Wireless Router WGR614 4-6 Content Filtering V iewing Logs of W eb Access or Attempted W eb Access The log is a detailed record of w hat websites you have accessed or attempted to access . Up to 128 entries are stored in the log. Log entries will on ly appear when ke yword blocking is en abled, and no log entries will[...]

  • Page 53

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Content Filtering 4-7 Log action buttons are described in Ta b l e 4-2 Configuring E-Mail Alert and W eb Access Log Notifications In order to receive logs and alerts by email, yo u must provide your email information in the E-Mail menu, shown below: Figure 4-6: Email menu T able 4-2. Log actio[...]

  • Page 54

    Reference Manual for Cable/DSL Wireless Router WGR614 4-8 Content Filtering • T urn e-mail notification on Check this box if you wish to receive e-mail logs and alerts from the router . • Y ou r outgoing mail server Enter the name of your ISP’ s outgoing (SMTP) mail server (such as mail.myISP .com). Y ou may be able to find th is information [...]

  • Page 55

    Maintenance 5-1 Chapter 5 Maintenance This chapter describes how to use the maintena nce features of your Model WGR614 Cable/DSL W irele ss Router. These features can be found by cl icking on the Maintenanc e heading in the Main Menu of the browser interface. V iewing Router S t atus Information The Router S tatus menu provides a limited amount of [...]

  • Page 56

    Reference Manual for Cable/DSL Wireless Router WGR614 5-2 Maintenance This screen shows the following parameters: T able 5-1. Menu 3.2 - Router S t atus Fields Field Description Account Name This field displays the Host Name assigned to the router . Firmware V ersion This field displays the router firmware version. Internet Port These parameters ap[...]

  • Page 57

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Maintenanc e 5-3 Click on the “Show W AN Status” button to display the W AN status, as shown below . Figure 5-2: Connectio n St atus screen This screen shows the following statistics:. W AN Status action butto ns are described in Ta b l e 5-2 T able 5-1. Connection St atus Fields Field Des[...]

  • Page 58

    Reference Manual for Cable/DSL Wireless Router WGR614 5-4 Maintenance Click on the “Show St atistics” button to displa y router usage statistics, as shown below . Figure 5-3: Router S t atistics screen This screen shows the following statistics: Show Statistics action buttons are described in Ta b l e 5-2 T able 5-1. Router St atistics Fields F[...]

  • Page 59

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Maintenanc e 5-5 V iewing a List of Att ached Devices The Attached Devices menu contains a table of all IP devic es that the router ha s discovered on the local network. From the Main Menu of the browser interface, un der the Maintenance heading, select Attached Devices to view the table, show[...]

  • Page 60

    Reference Manual for Cable/DSL Wireless Router WGR614 5-6 Maintenance From the Main Menu of the browser interfa ce, under the Maintena nce heading, select the Route r Upgrade heading to display the m enu shown be low . Figure 5-5: Router Upgrade menu T o upload new firmware: 1. Download and unzip the new so ftware file from NETGEAR. 2. In the Route[...]

  • Page 61

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Maintenanc e 5-7 From the Main Menu of the brow ser interface, under the Maintenan ce heading, select the Settings Backup heading to b ring up the menu sho wn below . Figure 5-6: Settings Ba ckup menu Three options are available, and are described in the following sections. Restoring and Backi[...]

  • Page 62

    Reference Manual for Cable/DSL Wireless Router WGR614 5-8 Maintenance Erasing the Configuration It is sometimes desirable to restore the router to the factory default settings. This can be done by using the Erase function, which will restore al l factory settings. After an erase, the router's password will be password , the LAN IP address will[...]

  • Page 63

    Advanced Configuration 6-1 Chapter 6 Advanced Configuration This chapter describes how to configure the ad vanced features of your Model WGR614 Cab le/ DSL W ireless Router. These features c an be foun d unde r the Advanced head ing in the Main Menu of the browser interface. Configuring Port Forward ing to Local Servers Although the router causes y[...]

  • Page 64

    Reference Manual for Cable/DSL Wireless Router WGR614 6-2 Advanced Configuration Use the Port Forwarding m enu to configure the router to forward inco ming protocols to co mputers on your local network. In add ition to servers for specific applications, you can also specify a Default DMZ Server to which all other incoming pro tocols are forwarded. [...]

  • Page 65

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Advanced Configur ation 6-3 Local Web and FTP Server Example If a local PC with a private IP address of 192.16 8.0.33 acts as a W eb and FTP server , configure the Ports menu to forward HTTP (port 80) and F TP (port 21) to local address 192.168. 0.33 In order for a remote user to access this s[...]

  • Page 66

    Reference Manual for Cable/DSL Wireless Router WGR614 6-4 Advanced Configuration Some online games and videoconferen cing applica tions are incompatible with NA T . The WGR614 router is programmed to re cognize some of these a p plications and to work properly with them, but there are other applications that may no t function well. In some cases, o[...]

  • Page 67

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Advanced Configur ation 6-5 The default DMZ server feature is help ful when using some online games and videoconferencing ap plications that are incompat ible with NA T . The router is programmed to recognize some of these applications and to work properly with them, but there are other applic[...]

  • Page 68

    Reference Manual for Cable/DSL Wireless Router WGR614 6-6 Advanced Configuration Using a Dynamic DNS Service If your network has a pe rmanently assigned IP addr ess, you ca n register a domain name and have that name linked with y our IP address by public Domain Name Servers (DNS). However , if your Internet account uses a dynamically assigned IP a[...]

  • Page 69

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Advanced Configur ation 6-7 Using LAN IP Setup Options The LAN IP Setup feature is under the Advanced heading of the main menu. This feature allows configuration of LAN IP services such as DHCP and RIP . From the Main Menu of the browser interface, under Advanced, click on LAN IP Setu p to vie[...]

  • Page 70

    Reference Manual for Cable/DSL Wireless Router WGR614 6-8 Advanced Configuration • IP Address This is the LAN IP address of the router. • IP Subnet Mask This is the LAN Subnet Mask of the router. Comb ined with the IP address, the IP Subnet Mask allows a device to know which other addresses a re local to it, and which must be reached through a [...]

  • Page 71

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Advanced Configur ation 6-9 For most applications, the default DHCP and TCP/IP settings of the router are satisfactory . See “IP Configuration by DHCP ” on page B-10 for an explanation of DHCP and informatio n about how to assign IP addresses for your network. If another device on your net[...]

  • Page 72

    Reference Manual for Cable/DSL Wireless Router WGR614 6-10 Advanced C onfiguration Note: The reserved address will no t be assigned until the next ti me the PC contacts the router's DHCP server . Reboot the PC or access its IP configuration and force a DHCP release and renew . T o edit or delete a reserved address entry: 1. Click the button ne[...]

  • Page 73

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Advanced Configur ation 6-11 1. Click the Add button to open the Add/Edit Menu, shown below . Figure 6-5. St atic Route Entry and Edit Menu 2. T ype a route name for this static route in the Rout e Name box under the table. (This is for identification purpose only .) 3. Select Private if you w[...]

  • Page 74

    Reference Manual for Cable/DSL Wireless Router WGR614 6-12 Advanced C onfiguration When you first config ured your router, two implic it static routes were created. A default route was created with your ISP as the gateway , and a second static route was created to your local network for all 192.168.0.x ad dresses. W ith this configuration, if you a[...]

  • Page 75

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Advanced Configur ation 6-13 b. T o allow access from a range of IP addresses on the Internet, select IP address range. Enter a beginning and end ing IP address to defi ne the allowed range. c. T o allow access from a single IP address on the Internet, select Only this PC. Enter the IP address[...]

  • Page 76

    Reference Manual for Cable/DSL Wireless Router WGR614 6-14 Advanced C onfiguration T urn UPnP On: UPnP can be enabled or disabled for auto matic device conf iguration. The defau lt setting for UPnP is enabled. If disabled, the rout er will not allow any device to automatically control the resources, su ch as port forwarding (mapping), of the router[...]

  • Page 77

    Troubleshooting 7-1 Chapter 7 T roubleshooting This chapter gives information about troubleshootin g your Model WGR614 Cable/DSL W ireless Router. After each problem description, instructio ns are provided to help you diagnose and sol ve the problem. Basic Functioning After you turn on power to the router , the following sequ ence of events should [...]

  • Page 78

    Reference Manual for Cable/DSL Wireless Router WGR614 7-2 Troubleshooting LEDs Never T urn Off When the router is turned on, th e LEDs turns on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router . If all LEDs are still on one minute after power up: • Cycle the power to see if the router recovers. ?[...]

  • Page 79

    Reference Manua l for Cable/DSL Wireless Router WGR614 Troubleshooting 7-3 T roubleshooting the Web Configuration Interface If you are unable to access the router ’ s W eb C onfiguration interface fro m a PC on your local network, check the following : • Check the Ethernet connec tion between the PC and the router as described in the previous s[...]

  • Page 80

    Reference Manual for Cable/DSL Wireless Router WGR614 7-4 Troubleshooting T roubleshooting the ISP Connection If your router is unable to access the Internet, you should first determine whether the router is able to obtain a W AN IP address from the ISP . Unless yo u have been assigned a static IP address, your router must request an IP address fro[...]

  • Page 81

    Reference Manua l for Cable/DSL Wireless Router WGR614 Troubleshooting 7-5 OR Configure your router to spoof yo ur PC’ s MAC ad dress. This can be done in the Ba sic Settings menu. Refer to “How to Manually Configure Y our Internet Connection ” on page 2-12 . If your router can obtain an IP address, but your P C is unable to load any web p ag[...]

  • Page 82

    Reference Manual for Cable/DSL Wireless Router WGR614 7-6 Troubleshooting If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly , you could h ave one of the following problems: • W rong [...]

  • Page 83

    Reference Manua l for Cable/DSL Wireless Router WGR614 Troubleshooting 7-7 — If your ISP assigned a host name to your P C, enter that host name as the Account Name in the Basic Settings menu. — Y ou r ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by only allo wing traffic from [...]

  • Page 84

    Reference Manual for Cable/DSL Wireless Router WGR614 7-8 Troubleshooting[...]

  • Page 85

    Technical Specifications A-1 Appendix A T echnical S pecifications This appendix provides techni cal specifications for the Mode l WGR614 Cable/DSL W ireless Router. Network Protocol and St andards Compatibility Data and Routing Protocols: TCP/IP , RIP-1, RIP-2, DHCP PPP over Ethernet (PPPoE) Power Adapter North America: 120V , 60 Hz, input United [...]

  • Page 86

    Reference Manual for Cable/DSL Wireless Router WGR614 A-2 Technical Specifications Electromagnetic Emissions Meets requirements of: FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22 ), Class B Interface S pecifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WA N : 10BASE-T , RJ-45 Wir eless Radio Data Rates 1, 2, 5.5, 6, 9, 12, 18, 24, 36 , 48, and [...]

  • Page 87

    Network, Routing, Firewall, and Basics B-1 Appendix B Network, Routing, Firewall, and Basics This chapter provides an overview of IP networks, routing, and n etworking. Related Publications As you read this document, you may be dire cted to various RF C documents for further information. An RFC is a Request For Comment (RFC) published by the Intern[...]

  • Page 88

    Reference Manual for Cable/DSL Wireless Router WGR614 B-2 Network, Routing, Firewall, and Basics What is a Router? A router is a device that forwards traffic between networks based on network layer information in the data and on routing tables main tained by the router . In the se rou ting tables, a router builds up a logical picture of t he overal[...]

  • Page 89

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Network, Routing, Firewall, and Basics B-3 The latter version is easier to remember and easier to enter into your computer . In addition, the 32 bits of the ad dress are subdivided into two part s. The firs t part of the address identifies the network, and the seco nd part identifies the host [...]

  • Page 90

    Reference Manual for Cable/DSL Wireless Router WGR614 B-4 Network, Routing, Firewall, and Basics • Class C Class C addresses can have 254 hosts on a netw ork. Class C addre sses use 24 bits for the network address and eight bits for the node. They are in this range: 192.0.1.x to 223.255.254.x. • Class D Class D addresses are used for multicasts[...]

  • Page 91

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Network, Routing, Firewall, and Basics B-5 As a shorter alternative to dotted-decimal notation, the netmask may also be expressed in terms of the number of ones from the left. This number is ap pended to the IP address, following a backward slash (/), as “/n.” In the example, the address c[...]

  • Page 92

    Reference Manual for Cable/DSL Wireless Router WGR614 B-6 Network, Routing, Firewall, and Basics Although the preceding example uses the entire third octet for a subnet address, note that you are not restricted to octet boundaries in subnetting. T o create more network numbers, you need only shift some bits from the host a ddress to the network add[...]

  • Page 93

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Network, Routing, Firewall, and Basics B-7 Configure all hosts on a LAN segment to use the same netmask for the following reasons: • So that hosts recognize local IP broadcast packets When a device broadcasts to its segment neighb ors, it uses a destination address of the local network addre[...]

  • Page 94

    Reference Manual for Cable/DSL Wireless Router WGR614 B-8 Network, Routing, Firewall, and Basics Single IP Address Operation Using NA T In the past, if multiple PCs on a LAN needed to access the Internet simultaneously , you had to obtain a range of IP addresses from the ISP . This type of Internet account is more costly than a single-address accou[...]

  • Page 95

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Network, Routing, Firewall, and Basics B-9 This scheme offers t he additional benefit of firewall -like protection because the internal LAN addresses are not available to the Internet thro ugh the translated connection. All incoming inquiries are filtered out by th e router . This filtering ca[...]

  • Page 96

    Reference Manual for Cable/DSL Wireless Router WGR614 B-10 Network, Routing, Firewall, and Basics Domain Name Server Many of the resources on the In ternet can be addressed by si mple descriptive names such as www .NETGEAR.com . This addressing is very helpful at th e application level , but the descriptive name must be translated to an IP a ddress[...]

  • Page 97

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Network, Routing, Fi rewall, and Basics B-11 What is a Firewall? A firewall is a device that protects one netw ork from another , while allowing communication between the two. A firewall incorporates the functi ons of the NA T router , while adding features for dealing with a hacker intrusion [...]

  • Page 98

    Reference Manual for Cable/DSL Wireless Router WGR614 B-12 Network, Routing, Firewall, and Basics Ethernet Cabling Although Ethernet networks originally used thick or thin coaxial cable, most installations currently use unshielded twisted pair (UTP) cabling. The U TP cable contains eight conductors, arranged in four twisted pairs, and terminat ed w[...]

  • Page 99

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Network, Routing, Fi rewall, and Basics B-13 The WGR614 router incorpor ates Auto Uplink TM technology (also ca lled MDI/MDIX). Each LOCAL Ethernet port will automati cally sense whether the Ethernet cable pl ugged into the port should have a no rmal connection (e.g . connec ting to a PC) or a[...]

  • Page 100

    Reference Manual for Cable/DSL Wireless Router WGR614 B-14 Network, Routing, Firewall, and Basics[...]

  • Page 101

    Preparing Your Netwo rk C-1 Appendix C Prep aring Y our Network This appendix describes how to prepare your networ k to connect to the Inte rnet through the Model WGR614 Cable/DSL W ireless Router and how to verify the readiness of broadband Internet service from an Internet service provider (ISP). Prep aring Y our Computers for TCP/IP Networking C[...]

  • Page 102

    Reference Manual for Cable/DSL Wireless Router WGR614 C-2 Preparing Yo ur Networ k In your IP network, each PC and the firewall must be assigned a unique IP addresses. Each PC must also have certain other IP configuration information such as a subn et mask (netmask), a domain name s erver (DNS) address, and a defau lt ga teway address. In most case[...]

  • Page 103

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-3 Y ou must have an Ethernet adapter , the TCP/IP protocol, and Client for Microsoft Networks. If you need to install a ne w adapter , follow these steps: a. Click the Add button. b. Select Adapter , and then click Add. c. Select the manufacturer and model of your Eth[...]

  • Page 104

    Reference Manual for Cable/DSL Wireless Router WGR614 C-4 Preparing Yo ur Networ k If you need Client for Micro soft Networks: a. Click the Add button. b. Select Client, and then click Ad d. c. Select Microsoft. d. Select Client for Microsoft Networks, and then click OK. 3. Restart your PC for the changes to take ef fect. Enabling DHCP to Automatic[...]

  • Page 105

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-5 V erify the following settings as shown: • Client for Microsoft Network exists • Ethernet adapter is present • TCP/IP is present • Primary Network Logon is set to W indows logon Click on the Properties button. The following TCP/IP Properties window will disp[...]

  • Page 106

    Reference Manual for Cable/DSL Wireless Router WGR614 C-6 Preparing Yo ur Networ k Selecting Windows’ In ternet Access Method 1. On the W indows taskbar, click the S tart button, point to Settings, and th en click Control Panel. 2. Double-click the Internet Options icon. 3. Select “I want to set up my Int ernet connection manu ally” or “I w[...]

  • Page 107

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-7 2. Ty p e winipcfg , and then click OK. The IP Configuration window opens, which lists (a mong other things), your IP address, subnet mask, and default gateway . 3. From the drop-down box, select your Ethernet adapter . The window is updated to show your settings, w[...]

  • Page 108

    Reference Manual for Cable/DSL Wireless Router WGR614 C-8 Preparing Yo ur Networ k DHCP Configuration of TCP/IP in Windows XP , 2000, or NT4 Y ou will find there are many similarities in th e procedures for different W indows systems whe n using DHCP to configure TCP/IP . The following steps will walk you through the configura tion process for each[...]

  • Page 109

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-9 • Now you should be at the Local Area Network Connection S tatus window . This box displays the conn ection status, duration, speed, and activity statistics. • Administrator logon access rights are needed to use this window . • Click the Properties button to v[...]

  • Page 110

    Reference Manual for Cable/DSL Wireless Router WGR614 C-10 Preparing Your Network DHCP Configuration of TC P/IP in Windows 2000 Once again, after you have installed the network card, TCP/IP for W indows 2000 is con figured. TCP/IP should be added by de fault and set to DHCP without your having to configure it. However , if there are problems , foll[...]

  • Page 111

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-11 • Click on the My Network Places icon on the W indows desktop. This will bring up a window called Network and Dial-up Connectio ns. • Right click on Local Ar ea Connection and select Properties . •T h e Local Area Connection Pr operties dialog box appears. ?[...]

  • Page 112

    Reference Manual for Cable/DSL Wireless Router WGR614 C-12 Preparing Your Network • W ith Internet Protocol (TCP/IP) selected, click on Properties to open the Internet Protocol (TCP/IP) Propert ies dialogue box. • V erify that • Obtain an IP address automatically is selected. • Obtain DNS server address automatically is selected. • Click [...]

  • Page 113

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-13 DHCP Configuration of TCP/IP in Windows NT4 Once you have installed the network card, you need to configure the TCP/IP env ironment for W indows NT 4.0. Follow this procedure to configure TCP/IP with DHCP in W indows NT 4.0. • Choose Settings from the Start Menu,[...]

  • Page 114

    Reference Manual for Cable/DSL Wireless Router WGR614 C-14 Preparing Your Network • Highlight the TCP/IP Pr otocol in the Network Protocols box, and click on the Properties button.[...]

  • Page 115

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-15 V erifying TCP/IP Properties fo r Windows XP , 2000, and NT4 T o check your PC’ s TCP/IP configuration: 1. On the W indows taskbar , click the Start button, and then click Run. The Run window opens. 2. Ty p e cmd and then click OK. A command window opens 3. Ty p [...]

  • Page 116

    Reference Manual for Cable/DSL Wireless Router WGR614 C-16 Preparing Your Network • The default gateway is 192.168.0.1 4. Ty p e exit Configuring the Macintos h for TCP/IP Networking Beginning with Macintosh Operating System 7 , TCP/ IP is already installed on the Macint osh. On each networked Macintosh, you will need to configure TCP/ IP to use [...]

  • Page 117

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-17 2. If not already selected, select Built- in Ethernet in the Configure list. 3. If not already selected, Select Using DHCP in the TCP/IP tab. 4. Click Save. V erifying TCP/IP Properties for Macintosh Computers After your Macintosh is configured and has rebo oted, y[...]

  • Page 118

    Reference Manual for Cable/DSL Wireless Router WGR614 C-18 Preparing Your Network V erifying the Readiness of Y our Internet Account For broadband access to the Internet, you need to contract with an Internet service provider (ISP) for a single-user Internet access account using a cable modem or DSL mode m. This modem must be a separate physical bo[...]

  • Page 119

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-19 • An IP address and subnet mask • A gateway IP address, which is the address of the ISP’ s router • One or more domain name server (DNS) IP addresses • Host name and domain suf fix For example, your account’ s full server na mes may look like this: mail[...]

  • Page 120

    Reference Manual for Cable/DSL Wireless Router WGR614 C-20 Preparing Your Network If an IP address appears under Installed Gatewa ys, write down the address. This is the ISP’ s gateway address. Select the address and then click Remove to remove the gateway address. 6. Select the DNS Configuration tab. If any DNS server addresses are shown, write [...]

  • Page 121

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Preparing Your Netwo rk C-21 Rest arting the Network Once you’ve set up yo ur computers to work with the fi rewall, you must reset the network for the devices to be able to communicat e correctly . Restart a ny computer that is connected to the firewall. After configuring all of your compute[...]

  • Page 122

    Reference Manual for Cable/DSL Wireless Router WGR614 C-22 Preparing Your Network This page intentionally left blank.[...]

  • Page 123

    Wireless Networking Basics D-1 Appendix D Wireless Networking Basics This chapter provides an overview of W ireless networking. Wireless Networking Overview The WGR614 router conforms to the Institute of Electrical and Electroni cs Engineers (IEEE) 802.1 1 standard for wireless LANs (WLANs) and a product update will bring the WGR614 into conformanc[...]

  • Page 124

    Reference Manual for Cable/DSL Wireless Router WGR614 D-2 Wireless Networking Basics In the infrastructure mode, the wireless access poin t converts airwave data into wired Etherne t data, acting as a bridge between the wired LAN and wireless clients. Co nnecting multiple Access Points via a wired Ethernet backbo ne can further extend the wirele ss[...]

  • Page 125

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Networking Basics D-3 Authentication and WEP The absence of a ph ysical connection between no des makes the wireless links vulnerable to eavesdropping and information theft. T o provide a certain level of security , the IEEE 802.1 1 standard has defined two types of authentication met[...]

  • Page 126

    Reference Manual for Cable/DSL Wireless Router WGR614 D-4 Wireless Networking Basics • Shared Key Authentication requires that the station and the access point have the same WEP Key to authenticate. These two authentication procedures are described below . Open System Authentication The following steps occur when two de vices use Open System Auth[...]

  • Page 127

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Networking Basics D-5 5. The station co nnects to the network. If the decrypted text does not match the original ch allenge text (i.e., the a ccess point and station do not share the same WEP Key), then the access point will refuse to authenticat e the station and the station will be [...]

  • Page 128

    Reference Manual for Cable/DSL Wireless Router WGR614 D-6 Wireless Networking Basics 3. Use WEP for Authentication and Encryption: A transmitting 802.1 1 device encrypts the data portion of every packet it sends using a conf igured WEP Key . The receiving 802.1 1 device decrypts the data using the same WEP Key . For authentication purposes, t he 80[...]

  • Page 129

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Wireless Networking Basics D-7 WEP Configuration Options The WEP settings must match on a ll 802.1 1 devices that are within the same wireless network as identified by the SSID. In general, if your mobile clients will roam between access points, then all of the 802.1 1 acc ess points and all o[...]

  • Page 130

    Reference Manual for Cable/DSL Wireless Router WGR614 D-8 Wireless Networking Basics The radio frequency channels used are listed in Ta b l e 7-1 : Note: The av ailable chan nels suppor ted by the wireless products in various countries are dif ferent. The preferred channel separation betw een the chan nels in neighboring wireless networks is 25 MHz[...]

  • Page 131

    Glossary 1 Glossary Use the list below to find definitions for technical terms used in this manual. List of Glossary T erms 10BASE-T IEEE 802.3 specification for 10 Mbps Ethernet over twisted pair wiring. 100BASE-Tx IEEE 802.3 specification for 100 Mbps Ethernet over twis ted pair wiring. 3DES 3DES (T riple DES) achieves a high level of security by[...]

  • Page 132

    Reference Manual for Cable/DSL Wireless Router WGR614 2 Glossary ADSL Short for asymmetric digital subscri ber line, a technology that allows data to be sent over existi ng copper telephone lines at data rates of from 1.5 to 9 Mbps when receiving data (known as th e downstream rate ) and from 16 to 640 Kbps when sending data (known as the upstream [...]

  • Page 133

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Glossary 3 A Certificate Authority is a trusted thir d-party organizat ion or company that issues digital certificates used to create digital signatures and public -private key pairs. The role of the CA in this process is to guarantee that the in dividual granted the unique certificate is, in [...]

  • Page 134

    Reference Manual for Cable/DSL Wireless Router WGR614 4 Glossary DSL Short for digit al subscriber li ne, but is commonly us ed in reference to the asymmetric version of this technology (ADSL) that allows data to be sent over existing copper telephone lines at data rates of from 1.5 to 9 Mbps when receiving data (kn own as the downstream rate) and [...]

  • Page 135

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Glossary 5 IKE Internet Key Exchange. An aut omated method for exchan ging and managing encryptio n keys between two VPN devices. IP Internet Protocol is the mai n internetworking protocol used in the Internet. Used in conjunction with the T ransfer Control Protocol (TCP) to form TCP/I P . IP [...]

  • Page 136

    Reference Manual for Cable/DSL Wireless Router WGR614 6 Glossary A LAN typically connects multiple pe rsonal computers and shared netw ork device s such as storage and printers. Although many technologies exist to impl ement a LAN, Ethernet is the most common for connecting person al computers. MAC address The Media Access Control address is a uniq[...]

  • Page 137

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Glossary 7 NA T A technique by which several hosts share a single IP address for access to the Internet. NetBIOS The Network Basic Input Output System is an appli cation programming interface (API) for sharing services and information on local -area networks (LANs). Provides for communication [...]

  • Page 138

    Reference Manual for Cable/DSL Wireless Router WGR614 8 Glossary PPP over A TM PPPoA. PPP over A TM is a protocol for con necting remote hosts to the Internet over an always-on connection by simulati ng a dial-up connection. PPP over Ethernet PPPoE. PPP over Ethernet is a protocol for connecti ng remote hosts to the Internet over an always-on conne[...]

  • Page 139

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Glossary 9 router A device that forwards data between networks. An IP r outer forwards data based on IP sou rce and destination addresses. SSID A Service Set Identification is a thirty-two charact er (maximum) alphanumeric key identifying a wireless local area network. For the wireless devices[...]

  • Page 140

    Reference Manual for Cable/DSL Wireless Router WGR614 10 Glossary The TLS protocol is mad e up of two layers. The TLS Record Protocol ensures that a connection is private by using symmetric data encryption and ensures that the connection is reliable. The second TLS layer is the TLS Handshake Protocol, which allows authentication bet ween the server[...]

  • Page 141

    Reference Manual fo r Cable/ DSL Wireless Router WGR614 Glossary 11 wide area network W AN. A long distance l ink used to extend or connect re motely located local area ne tworks. The Internet is a large W AN. Wi-F i A trade name for the 802.11b wireless networking standard, given by the W i reless Ethernet Compatibility Alliance (WECA, see http://[...]

  • Page 142

    Reference Manual for Cable/DSL Wireless Router WGR614 12 Glossary[...]

  • Page 143

    Index 1 Numerics 64 or 128 bit WEP 3-6 802.1 1b D-1 A Account Name 2-1 1, 2-13, 5-2 Address Resolution Protocol B-9 ad-hoc mode D-2 Authentication Se rver 2-9 Auto MDI/MDI-X B-13, G-2 Auto Uplink 1-3, B-13, G-2 B backup configuration 5-7 Basic W ireless Connectivity 3-8 BSSID D-2 C cables, pinout B-12 Cabling B-12 Cat5 cable 2-1, B-13, G-2 configur[...]

  • Page 144

    2 Index firewall features 1-2 Flash memory , for firmware upgrade 1-1 front panel 1-6, 1-7 fully qualified domain name (FQDN) 3-4 G gateway address C-20 H Half Life 6-3 host name 2-1 1, 2-13 I IANA contacting B-2 IETF B-1 W eb site address B-7 infrastructure mode D-2 installation 1-4 Internet account address information C-18 establishing C-18 Inter[...]

  • Page 145

    Index 3 Password 2-9 password restoring 7-7 PC, using to configure C-21 ping 6-5 pinout, Ethernet cable B-12 placement 3-1 port filtering 4-3 Port Forwarding 6-1 port forwarding behind NA T B-9 Port Forwarding Menu 6-1 port numbers 4-3 PPP over Ethernet 1-4, C-18 PPPoE C-18 Primary DNS Server 2-9, 2-1 1, 2-13 protocols Address Resolution B-9 DHCP B[...]

  • Page 146

    4 Index U Universal Plug and Play 6-13 Uplink switch B-12 UPnP 6-13 USB C-18 W W AN 6-4 W AN Setup 6-4 WEP D-3 Wi - F i D - 1 W indows, configuring for IP routing C-2, C-7 winipcfg utility C-6 W inPOET C-18 W ired Equivalent Privacy . See WEP Wi r e l e s s A c c e s s 2 - 3 W ireless Authentication 3-5 wireless authentication scheme 3-5 W ireless [...]