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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of OWC Mercury On-The-Go Pro, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of OWC Mercury On-The-Go Pro one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of OWC Mercury On-The-Go Pro. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of OWC Mercury On-The-Go Pro should contain:
- informations concerning technical data of OWC Mercury On-The-Go Pro
- name of the manufacturer and a year of construction of the OWC Mercury On-The-Go Pro item
- rules of operation, control and maintenance of the OWC Mercury On-The-Go Pro item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of OWC Mercury On-The-Go Pro alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of OWC Mercury On-The-Go Pro, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the OWC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of OWC Mercury On-The-Go Pro.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the OWC Mercury On-The-Go Pro item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Owner ’ s Manu al All Models of the OWC Mercury On- The- Go Pro Series[...]
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OWC Mercury On- The -Go Pro T able of Con tents 1.1 SY STEM REQUIREMENTS 1.1.1 Mac Requirements 1.1.2 PC Requirements 1.2 P A CK A GE CONTENTS 1.3 ABOUT THIS MANUAL 1.4 PORT VIEW & C ABLE C ONNECTIONS 1.5 DET AILED VIEW 1.5.1 LED Indicator 2 SY STEM SETUP 5 APPENDIX 6 CUST OMER SERVICE 6.1 BEFORE C ONT A C TING CUST OMER SERVICE 6.2 C ONT A C T[...]
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1 INTRODUCTION 1.1 System Requir ements 1.1.1 Mac Requirements •Minimum Pow erPC G4 CPU, 128MB RAM •F ireWire interface, Mac OS X 10.2 or later •USB 2.0 interface, Mac OS X 10.2 or later •USB 3.0 interface - see your interface card manufacturer for specications 1.1.2 PC Requirements •Minimum 500MHz I ntel P entium III CPU, 128MB RAM ?[...]
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Cable Connections: (from the right) ➀ DC IN port - Use an auxiliar y power sourc e (not included, and not normally needed) with your OWC Mercury On- The -Go Pro with this port. If you need a power adapter , they are available via separ ate purchase at: http://eshop.macsales.com/otgpower ➁ On/O Switch - T urn the OWC Mercur y On- The- Go Pr o[...]
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OWC Mercury On- The -Go Pro Chapter 2 - Syst em S etup 2 SY STEM SETUP 2.1 Sof twar e I nstallation The OWC Mercury On- The -Go Pro is plug & play , no drivers requir ed with any modern OS. 2.2 Comput er Connections The OWC Mercury On- The -Go Pro is designed to bus po wer using the Fir eWire or USB 2.0 connection from your computer . NOTE: OWC[...]
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OWC Mercury On- The -Go Pro Chapter 3 - F ormatting 3 FORMA TTING 3.1 IMPORT ANT INFORMA TION IF Y OU PL AN ON USING Y OUR DRIVE T O BOOT ON A G3, G4, OR G5 SY STEM If you purchased a prec ongured Newer T echnology Guardian M AXimus mini, your new external hard drive has been formatt ed for the Macintosh as a Mac OS X Ex tended (Journaled) volum[...]
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3.3 F ormatting your OW C M ercury On- T he - Go Pro on a Macint osh with Mac OS X Open the Disk Utility application, which is located in /Applications/Utilities Select the device with no volumes attached to it; in this picture, that w ould be the 320.07 GB OWC device. Click on the picture of the drive ic on nex t to the text. ➀ OWC Mercury On- T[...]
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Once you ’ve selected the OWC device, y ou will notice the above change in the Disk Utility application. Click on the “Erase” tab in this picture. Y ou then need to name the volume that you wan t to format, and erase it. Name the volume as you wan t, choose the V olume F ormat pulldown (Mac OS Ex tended (Jour - naled) is default), and click t[...]
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Click the erase button to conrm y ou wish to erase the disk. After a few moments , the erase command will complete and the OWC Mercury Elite - AL Pr o D ual mini volume will moun t on your desktop. Y ou can quit Disk Utility , you’ re all set! ➄ ➃ OWC Mercury On- The -Go Pro Chapter 3 - F ormatting[...]
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3.4 Removing the GUID P ar tition Scheme Only for XP , 2000, ME and earlier . (XP 64-BIT , Vista & Windows 7 can c ontinue to the next sec tion) ➆ T ype exit and hit enter . ➇ Close the command prompt window . Y ou may now proceed with f ormatting the drive. Y our new OWC Mercury On- The- Go Pro is pr eformatted for use with a Macintosh. Un[...]
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3.5 F ormatting your OW C M ercury Elite -AL Pr o Dual mini on W indows 2000 and lat er Instructions for other operating systems can be found at h ttp://w ww .macsales.com/format . ➀ With the drive c onnec ted to the comput er and pow - ered on, right click on the “My Computer” icon and select “Manage” from the menu. The “Initialize and[...]
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➃ Your drive will appear similar to how Disk 1 does below. Notice that the space on the low er right reads as “Unallocated.” Right click in this space and choose “New Partition.” ➄ The “New P ar tition Wizard” will launch. Click “Next ” to continue . ➅ Specify your partition type as “P r ima - ry, ” and click “Next. ” [...]
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➇ If you like, you can specify the driv e letter designation f or your new drive. Other wise, one will automatically be assigned. Click “Nex t. ” ➈ Before y ou can use the dr ive , it must be formatted . On most systems running Windows 2000 or later , it is advisable to specify the le system as NTFS. Leav e the Allocation unit size as ?[...]
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➀➀ Once you have nished with the formatting wizard , you will see that your new drive (r epresented as “Disk E” in this case) will display a message of “F or matting . ” This should only take a couple of minutes if you chose the quick format option. ➀➁ Af ter a moment or two , the drive ’ s status will change from “F ormattin[...]
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4.1 T roubleshooting Some of the most simple problems can be traced to po wer , or connectivity issues. V erify that your cables (both ends!) are properly plugged into the comput er and stor - age solution. If they are, and the storage solution is still not w ork ing properly , tr y con - necting to another inter face such as the USB connection and[...]
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4.2 T ips Identifying the LED indicators on y our drive The OWC Mercury On- The -Go Pro has a cool blue LED at the fr ont of the hard drive enclosure. They will illuminate blue when powered on, and ash on driv e activity (both reading and writing). T o properly unmount an y connec ted hard driv es from your comput er , you need to follow a f ew [...]
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Backup Sof tware F or M ac OS X, we ha ve included Prosoft Engineering ’ s Data Backup . Data Backup makes it easy to backup to F ireWire and USB driv es, network drives, CDs and even DVDs. Make schedules so you don ’t need to ‘ think’ about back ing up … I t does it for you. Y our drive is also fully compatible with Apple ’ s T ime Mac[...]
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5.1 F AQ Q: How do I format m y storage solution? A: OWC has detailed instructions online for most popular operating systems , located at: http://eshop.macsales.com/tech_center/fwhdd.cfm Q: What le system should I choose when formatting m y drive? A: This will depend on how you want t o use the dr ive , but in general we recommend: • Mac OS X [...]
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•Read this manual and review Chapter 4: T roubleshooting & Tips. •T r y to conrm the pr oblem is with the hard drive. If you have a sec ond computer , move the enclosur e to that system and verify that the solution does not function with that machine. •Visit our tech c enter for more support suggestions, including F AQs. http://eshop .[...]
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Copyright ®2002-2010 Other World Computing All Rights Reserved. Other W orld Computing’s Limited W arranty is not transferable and subject to limitations. Copyrights: Copyright © 2002-2010 Other World Computing, Inc. All rights reserved. No part of this publication may be repr oduced, stored in a retrieval syst em, or transmitted in any form or[...]