POSIFLEX Business Machines Touch Terminal manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of POSIFLEX Business Machines Touch Terminal, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of POSIFLEX Business Machines Touch Terminal one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of POSIFLEX Business Machines Touch Terminal. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of POSIFLEX Business Machines Touch Terminal should contain:
- informations concerning technical data of POSIFLEX Business Machines Touch Terminal
- name of the manufacturer and a year of construction of the POSIFLEX Business Machines Touch Terminal item
- rules of operation, control and maintenance of the POSIFLEX Business Machines Touch Terminal item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of POSIFLEX Business Machines Touch Terminal alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of POSIFLEX Business Machines Touch Terminal, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the POSIFLEX Business Machines service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of POSIFLEX Business Machines Touch Terminal.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the POSIFLEX Business Machines Touch Terminal item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Part 1 FCC Notes: This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply wit h limits for a Class A digital device pursuant to subpart J of Part 15 of FCC Rules, which are [...]

  • Page 2

    Part 2 ALERT TO OUR HONORABLE CUSTOMERS: l Please always read thoroughly all the instructions and documents delivered with the product before you do anything about it. Don’t take any premature action before you have a full understanding of the consequences. l This product contains inside a Lithium battery and maybe also a sealed type Lead acid ba[...]

  • Page 3

    Part 3 BRIEF INTRODUCTION The User ’ s Manual The purpose of this manual is to guide the user in the initial installation and general use of the Posiflex Jiva TP/LT - 5600 series and Jiva TP/LT - 5800 series of POS terminals. It does not explain any application software that may be suppl ied with it. We intend to provide our customers with all te[...]

  • Page 4

    Part 4 i) L ong life touch panel that endures 10 million touches at sa me spot (for Jiva TP only) j) Spill proof water resistant structure allowing easy cleaning k) Easy maintenance construction l) Various I/O ports supported, including: 1. one PS/2 KB port 2. one PS/2 mouse port 3. 4 serial ports with capability for +5V DC support (reduce to 3 por[...]

  • Page 5

    Part 5 MSR or smart card reader and finger print sensor o r iButton reader ² Security upgrade kit SD200 covering options of USB interface MSR or optical scan type finger reader ² Bar code card reader BC - 100U d) Integrated rear top mount LCD customer display PD - 302 e) 2 in 1 cash drawer control cable (CCBLA - 238) f) USB interfa ce external sl[...]

  • Page 6

    Part 6 INSTALLATION GUIDES CAUTION: Before any installation or cable connection to the set, please always make certain that the system is turned o ff and the external power source to the set is removed to prevent electric hazard! Never touch any metal pin in the connectors or circuits to avoid high voltage hazard or electrostatic discharge damage u[...]

  • Page 7

    Part 7 DISCONNECTING CABLES After removal of the cable cover, the connector area will be accessible then. Please disconnect every cable before separation of main unit and the adjustable stand assembly. When later the main unit and stand assembly are to be re - assembled for application, please connect all required cables to the appropriate connecto[...]

  • Page 8

    Part 8 and take the cable passage cover away to show the cable passa ge. If there is no need to install the optional UPS battery here, please skip the next paragraph and start routing cables through the cable passage. Otherwise, please remove the four screws holding the battery cover to install the battery. INSTALLING UP S BATTERY Place the optiona[...]

  • Page 9

    Part 9 ROUTING THE CABLES Place all the cables required for connections to the Jiva TP/LT - 56 00 or Jiva TP/LT - 5800 except those for special application purposes into the cable passage. Insert one end of the cable passage cover under the adjacent cover plate and screw on the two screws. Be sure not to damage any of the cables during this operati[...]

  • Page 10

    Part 10 INSTALLING UPGRADE KIT Please follow the instructions in the manuals delivered with the side mount upgrade kit: KP100, SD100 , SD200 or BC100 U and the rear top mount upgrade kit PD302 to fit them in Jiva 5600 / Jiva 5800 construction. The USB power arrangement in this system has been particularly designed to help smooth start up of the fin[...]

  • Page 11

    Part 11 JOINING MAIN UNIT AND STAND Match the matching pegs on the back of the main unit against the matching holes on the stand. First aim the matching pegs toward the upper round part of the hole and make sure that all pegs are inside the holes. Then slide the main unit down to move the pegs into the lower slot part of the holes till it clicks. N[...]

  • Page 12

    Part 12 assembly. The stand assembly is not engaged in wall mount operation. LOCATION FOR INSTALLATI ON As the stand assembly is not involved in wall mount installation, the space required for wall mount application will take only the main unit into consideration. So the space required is 375 mm in width and 315 mm in height. For desk top/counter a[...]

  • Page 13

    Part 13 For Jiva TP/LT - 5800 , the operating system exists in the HDD. Once the software system on HDD collapses, it is possible to restore t he operating system onto a physically intact HDD with use of the Recovery CD that comes with the preloaded operating system. Please follow the instruction from your system integrator for system / software re[...]

  • Page 14

    Part 14 USING THE TOUCH POS APPLICATION ENVIRONMENT It is very important that you check the following operation guidelines: Ventilation This terminal must NOT be operated in an environment with r estricted ventilation. The installation should be such that there is at least 25mm air clearance around any top or side ventilation holes. The installatio[...]

  • Page 15

    Part 15 Emergency treatment: The battery is constructed maintenance free and leakproof. It is well protected in Jiva system as long as the ambient temperature remains below 30 ° C and the ventilation of the Jiva system remains free. However, should any accident happen and the sulfuric acid from the battery spills on skin or clothing, wash immediat[...]

  • Page 16

    Part 16 Hardware Power Switch The power switc h located at left side of the main unit is a slide type switch. This switch controls the power on/off of the system. This switch turns the system on when slid downward, only when external power is present. The switch will always spring back to its original position when pressure is removed. This switch [...]

  • Page 17

    Part 17 3. Alarm setup detail will appear. Set the alarm as wished then press “ F10 ” key to save and exit CMOS setup. 4. This system may be powered off and will automatically boot up at the preset alarm time. By RS232 MODEM Ring up 1. Preset the system to boot up on RS232 MODEM ring by pressing “ Del ” key at powering up this system to ent[...]

  • Page 18

    Part 18 VGA cable or purchase another type of VGA cable and set an internal jumper in Jiva TP/LT - 56 00 or Jiva TP/LT - 5800 to supply the required power through the VGA connector. Do not connect other m onitor to this port before the power in this port is disabled. TOP MOUNT CUSTOMER DISPLAY Please follow the instructions on the manual that comes[...]

  • Page 19

    Part 19 a matter of few seconds that the system will automatically shutdown power due to uprising temperature. Please review the ventilation condition and environment temperature, check if the fan is stuck by contaminants such as dry grease or threads and try to correct the situation when th e system is off and cooled down. You may power up the sys[...]

  • Page 20

    Part 20 RS232 Touch Controller If the J iva TP - 56 00 or Jiva TP - 58 00 purchased is the leading edge Infra Red type touch models, the touch controller is of RS232 interface. The “ Posiflex Touch Terminal Manager” above should be disregarded. In these models, the COM4 position of the system will be c overed in the connection area. Removal of [...]