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Toshiba B-570 manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-570 SERIES Original Nov ., 1993 (Revision Apr ., 1994 ) PRINTED IN JAPAN Maintenance Manual Document No. EM18-33010A[...]

  • Page 2

    EM18-33010A T ABLE OF CONTENTS 1. UNPACKING ...................................................................................................... 1- 1 1.1 Procedures .................................................................................................. 1- 1 1.2 Checks ....................................................................[...]

  • Page 3

    1-1 EM18-33010A 1. UNP ACKING 1.2 CHECKS 1) Check for any damage or scratches on the machine. 2) Confirm that none of the accessories are missing. NOTE: Keep the carton and side pads for later transport. Carton Thermal Printer Side Pad (L) Power Cord Owner ’s Manual Side Pad (R) Fig. 1-1 1. UNP ACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack t[...]

  • Page 4

    2-1 EM18-33010A 2. MAJOR UNIT REPLACEMENT CAUTION: 1) Lubrication: During parts replacement 2) Kinds of oil: FLOIL G-488: 1 Kg can. (Part No. 19454906001). NOTE: Instructions to remove the top cover and left side cover are omitted from each removal/ installation procedure provided below. ■ Lubrication WARNING! Disconnect power cord before replaci[...]

  • Page 5

    2-2 EM18-33010A 2. MAJOR UNIT REPLACEMENT 3) Disconnect the 13 connectors from the CPU PC board. 4) Remove the six screws (SM-3x6B, SM-3x6C) to detach the CPU PC board from the printer. (Revision Date Oct. 14, ’94) 2.1 REPLACING THE PS UNIT , I/F PC BOARD AND CPU PC BOARD 2.1 REPLACING THE PS UNIT , I/F PC BOARD AND CPU PC BOARD CAUTION: Replace [...]

  • Page 6

    2-3 EM18-33010A 2. MAJOR UNIT REPLACEMENT CAUTION: Be careful when replacing the CPU PC board, since a non-resettable counter (IC12) is installed on this board. (Refer to Section 6.2.1 Maintenance Counter Printing.) If this counter should be reset, replace IC12. Fig. 2-4 Fig. 2-5 2.1 REPLACING THE PS UNIT , I/F PC BOARD AND CPU PC BOARD 6) Adjust t[...]

  • Page 7

    2-4 EM18-33010A 2. MAJOR UNIT REPLACEMENT 4) When replacing the stepping motor, place the platen belt first then the feed roller belt around the pinion gear so that the partition is positioned between two belts. Hold down the stepping motor at 3.5 kg ± 300 g force and secure it so that the belts have no slack or disengagament. 5) Reassemble in the[...]

  • Page 8

    2-5 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the reverse order of removal. 2.4 REPLACING THE T AKE-UP MOT OR NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Remove the four FL-3x5 screws to detach the moto[...]

  • Page 9

    2-6 EM18-33010A 2. MAJOR UNIT REPLACEMENT Fig. 2-10 2.5 REPLACING THE SOLENOID 2.5 REPLACING THE SOLENOID NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on wh[...]

  • Page 10

    2-7 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.5 REPLACING THE SOLENOID NOTE: Make sure to remove any dust that appears during removal or installation because it may affect the print quality. 4) Replace the solenoid and attach it to the solenoid attaching plate. 5) Assemble the solenoid unit so that the head up link engages the spring pin. Fig. 2-12 C[...]

  • Page 11

    2-8 EM18-33010A 2. MAJOR UNIT REPLACEMENT Fig. 2-13 (Revision Date Feb. 01, ’96) 2.6 REPLACING THE PRINT HEAD 2.6 REPLACING THE PRINT HEAD CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity. 3. NEVER remove the two screws painted red on t[...]

  • Page 12

    2-9 EM18-33010A 2. MAJOR UNIT REPLACEMENT Strip Shaft Fig. 2-14 (Revision Date Feb. 01, ’96) 2.6 REPLACING THE PRINT HEAD ■ Adjusting the print head position 1 Fit the jig in the platen and strip shaft. 2 Press the jig at an angle of 45 ° until it is sung against the print head. Then secure the print head. 3 Remove the jig. 4 Refer to page 6-4[...]

  • Page 13

    2-10 EM18-33010A 2. MAJOR UNIT REPLACEMENT Fig. 2-15 2.6.2 New type print head 1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws. 2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print head from the print block. (Revision Date Feb. 01, ’96) 2.6 REPLACING THE PRINT HEAD N[...]

  • Page 14

    2-11 EM18-33010A 2. MAJOR UNIT REPLACEMENT Fig. 2-17 2.6 REPLACING THE PRINT HEAD 2.7 REPLACING THE PLA TEN AND FEED ROLLER 1) Remove the front plate and belt cover. (See Fig. 2-6.) 2) Turn the head lever counterclockwise, then release the ribbon shaft holder plate. Fig. 2-16 (1) Loosen the screws c securing the print head position adjusting pin. ([...]

  • Page 15

    2-12 EM18-33010A 2. MAJOR UNIT REPLACEMENT 3) Disconnect the connector for the strip sensor (LED). 4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate ass’y. NOTE: The machine with a serial number of 4T x x x x x x or later is not equipped with the red screws because of the change in the right plate shape. 5) Loosen the[...]

  • Page 16

    2-13 EM18-33010A 2. MAJOR UNIT REPLACEMENT 5) Replace the paper sensor and reassemble in the reverse order of removal. 6) After replacing the paper sensor, refer to page 6-32/6-33 and adjust the voltage. 2.9 REPLACING THE RIBBON BACK TENSION BLOCK 1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate. 2) Remove the M3 [...]

  • Page 17

    2-14 EM18-33010A 2. MAJOR UNIT REPLACEMENT (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 1) Turn the head lever to position 3 , and release the ribbon shaft holder plate. 2) Remove the black screw to detach the media guide plate. 3) Remove the SM-4x8B screw to detach the s[...]

  • Page 18

    2-15 EM18-33010A 2. MAJOR UNIT REPLACEMENT (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y ■ Adjustment 1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the pinch roller belt and the pulley. Fig. 2-24 Fig. 2-25 2. Attach the jig to the platen, feed roller and p[...]

  • Page 19

    2-16 EM18-33010A 2. MAJOR UNIT REPLACEMENT Fig. 2-27 (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 2.1 1 CORRECTING SKEW PRINTING ● If media still skews after adjusting the pinch roller shaft ass’y with the jig, follow the procedure below to correct the skew problem. 1. Check if the media skews right or left. 2. L[...]

  • Page 20

    3-1 EM18-33010A 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.1 HIGH SPEED PC INTERF ACE BOARD (B-4800-PC-QM) WARNING! Make sure to unplug the power cord before installing the optional equipment. 3.1 HIGH SPEED PC INTERF ACE BOARD (B-4800-PC-QM) The high speed PC interface board can [...]

  • Page 21

    3-2 EM18-33010A 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT 9. Reassemble in the reverse order of removal. 10. Following procedure should be employed with your PC after this. 11. Set the DIP SW. on the BPC PC board for the I/O address according to your PC. 12. Install the BPC PC board on the expansion port bus line of your PC. 13. Connec[...]

  • Page 22

    3-3 EM18-33010A 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT 5. Unclamp and disconnect the connector for the strip sensor from CN5 on the CPU PC board. 6. Remove the SM-4x6B screw to detach the strip sensor (LED)/(Tr). Fig. 3-3 Fig. 3-4 3.2 CUTTER MODULE (B-4205-QM) 3.2 CUTTER MODULE (B-4205-QM) NOTE: For the B-570 series, the take-up/cut[...]

  • Page 23

    3-4 EM18-33010A 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT Fig. 3-5 Fig. 3-6 3.2 CUTTER MODULE (B-4205-QM) 7. Install the cutter unit with the attached screws (cutter attaching screw, FL-4x6). When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print failure or noise may be caused. 8.[...]

  • Page 24

    3-5 EM18-33010A 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT Fig. 3-8 (Revision Date Aug. 1 1, ’95) 3.2 CUTTER MODULE (B-4205-QM) ■ Adjusting the Cutter Guide Plates After replacing the cutter unit the following adjusting procedure should be employed to prevent paper jams. 1. Attach the cutter guide plate A with two SM-4x6C screws so [...]

  • Page 25

    3-6 EM18-33010A 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT Max. drawing size (on-the-fly) (W)x(H) (mm) 138.0 x 149.3 138.0 x 234.6 138.0 x 320.0 138.0 x 405.3 138.0 x 490.7 138.0 x 576.0 138.0 x 661.3 3.3 MEMOR Y MODULE 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2. Hold the memory module so that the Pin 1 is on the upp[...]

  • Page 26

    3-7 EM18-33010A 3. INST ALLA TION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3. Remove the FL-4x5 screw to detach the blind plate on the back of the printer and attach the fanfold paper guide (rear) with the same screw. (Revision Date Apr . 28, ’95) 3.4 F ANFOLD P APER GUIDE MODULE (B-4905-FF-QM) 3.4 F ANFOLD P APER GUIDE MODULE (B-4905-FF-QM) 1. Open [...]

  • Page 27

    4-1 EM18-33010A 4. MECHANISM DESCRIPTION After making a cut, the arm turns the micro switch off and the cutter home position is detected. When the cutter does not return to the home position because of a paper jam, an error occurs and the next piece of paper will not be cut. Fig. 4-1 Fig. 4-2 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) [...]

  • Page 28

    4-2 EM18-33010A 4. MECHANISM DESCRIPTION 4.2 HARNESS WIRING 4.2 HARNESS WIRING Fig. 4-3 Rewind Full Sensor Strip Sensor DC Motor Harness Clamp Cable Band (Do not bind the strip sensor , stepping motor and Solenoid Harness) Clamp Cutter Harness T ake-up Harness Solenoid Harness Sensor Harness CPU PC Board Ass’y I/F PC Board Ass’y LCD Harness LED[...]

  • Page 29

    5-1 5. TROUBLESHOOTING EM18-33010A 5. TROUBLESHOOTING • Replace the power cable or power inlet. • Replace the PS unit. • Replace the power harness. • Replace the CPU PC board. • Replace the LED board/LCD. • Replace the LCD/LED harness. • Replace the CPU PC board. • Use the media approved by TOSHIBA TEC. • Clean the print head. •[...]

  • Page 30

    5-2 5. TROUBLESHOOTING EM18-33010A 5. TROUBLESHOOTING • Replace the print head. • Replace the print head harness. • Replace the CPU PC board. • Use only TOSHIBA TEC specified media. • Clean the print head and remove the dust from the media. • Use only TOSHIBA TEC specified ribbon. • Replace the ribbon rewind motor or ribbon feed motor[...]

  • Page 31

    Page EM18-33010A (Revision Date: Dec. 10 '99) CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. [...]

  • Page 32

    6-1 EM18-33010A 6. DIAG. TEST OPERA TION 6. DIAG. TEST OPERA TION 6.1 OUTLINE OF THE DIAG. TEST OPERA TION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED] , [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation (Type I) is started from the power off state and th[...]

  • Page 33

    6-2 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show the number of remaining media. 2. If the [RESTART] key is released within 3 seconds, the printer will resume printing because the [RESTART] key is activated. 3. Since the reset is performed when terminating this [...]

  • Page 34

    6-3 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date Jan. 14, ’99) 6.2 SELF TEST MODE 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. The result of the head broken element check is indicated in the display. 6.2.1 Maintenance Counter Printing The data from 1 to 31 on a sample print is printed. Th[...]

  • Page 35

    6-4 EM18-33010A 6. DIAG. TEST OPERA TION # (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear. 2. If the distance is 5.5 m or less, it is rounded down and no data is added to the memory at power off. 3. If the count is 31 counts or less, it is rounded down and no data is added to[...]

  • Page 36

    6-5 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date: Dec. 10 ‘99) 6.2 SELF TEST MODE 2) Parameters # (11) (12) (13) (14) (19) (15) (20) (16) (21) (17) (22) (18) (23) (24) (25) (26) (27) (28) (29) (30) (31) (32) (33) Item Character code selection Font zero selection Control code selection Ribbon type selection Feed length fine adjustment (PC),[...]

  • Page 37

    6-6 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”. Printing is not automatically resumed.[...]

  • Page 38

    6-7 EM18-33010A 6. DIAG. TEST OPERA TION ■ Sample Print [Print Condition] • Preset count : 1 • Print speed : 127 mm/sec. • Sensor : No sensor • Printing method : Thermal transfer • Supply length : 50 mm • Issuing mode : Batch printing (without rewinder) PROGRAM V1.0 A FMRM0034801 Checksum Part No. of ROM of software Revision No.: Spac[...]

  • Page 39

    6-8 EM18-33010A 6. DIAG. TEST OPERA TION EEPROM OK EEPROM: Backup memory Read/write check OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. DRAM 1024KB Readable/writable area DRAM: Image buffer memory or work memory CARD OK Flash memory card Format check OK: Formatted NG: Formatted [...]

  • Page 40

    6-9 EM18-33010A 6. DIAG. TEST OPERA TION SENSOR1 Head up switch status Fixed to 1 Cutter home position switch status 0: Head opened 1: Head closed 0: Home position 1: Other position Rewind full sensor status Fixed to 0 Fixed to 0 Slit sensor #1 (ribbon rewind) status 0: Normal 1: Excess Strip sensor status 0: Without label 1: With label Ribbon end [...]

  • Page 41

    6-10 EM18-33010A 6. DIAG. TEST OPERA TION Sensor/Switch Head up switch Cutter home position switch Rewind full sensor Slit sensor #1 (ribbon rewind) Slit sensor #2 (ribbon feed) Strip sensor Ribbon end sensor SENSOR2 [H] 3.1V [A] 2.8V Environmental temperature thermistor status: 0.0 ~ 5.0 V Print head thermistor status: 0.0 ~ 5.0 V [RANK 3] Print h[...]

  • Page 42

    6-11 EM18-33010A 6. DIAG. TEST OPERA TION DIP SW DIP Switch 1 0: OFF (OPEN) 1: ON (SHORT) DIP Switch 2 0: OFF (OPEN) 1: ON (SHORT) Pin No. 00000000 87654321 10001010 87654321 Status EXP. I/O Expansion I/O PC board Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. OK Connector: FCN-781P024-G[...]

  • Page 43

    6-12 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must be replaced after referring to Section 2.6 Replacing the Print Head. 2. After replacing the print head, clear the maintenance counter as described in Section 6.6.1 and perform a test print in Section 6.4 TEST PRINT M[...]

  • Page 44

    6-13 EM18-33010A 6. DIAG. TEST OPERA TION 6.3 P ARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. (Revision Date: Dec. 10 ‘99) 6.3 P ARAMETER SETTING MODE < 1 DIA GN OST IC V[...]

  • Page 45

    6-14 EM18-33010A 6. DIAG. TEST OPERA TION ■ Parameter Setting Mode Table (Revision Date: Dec. 10 ‘99) 6.3 P ARAMETER SETTING MODE Mode Name FEED ADJUST CUT ADJUST BACK FEED ADJ. X ADJUST TONE ADJUST <T> (Thermal transfer printing) TONE ADJUST <D> (Thermal direct printing) FONT CODE ZERO FONT CODE RIBBON RIBBON ADJ <FWD> (Ribbo[...]

  • Page 46

    6-15 EM18-33010A 6. DIAG. TEST OPERA TION ■ [FEED] key: Pressing the [FEED] key one time is a -0.5 mm change, up to -50.0 mm. (See NOTE 2.) ■ [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +50.0 mm. (See NOTE 2.) 6.3 P ARAMETER SETTING MODE 6.3.1 Feed Length Fine Adjustment NOTES: 1. Holding the [FEED] key or [RES[...]

  • Page 47

    6-16 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment ± 50.0 mm = Key fine adjustment value ( ± 50.0 mm) + PC fine adjustment value ( ± 50.0 mm) When the value reaches the maximum, the value remains unchanged even if a subsequent [...]

  • Page 48

    6-17 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment ± 9.9 mm = Key fine adjustment value ( ± 9.5 mm) + PC fine adjustment value ( ± 9.9 mm) When the value reaches the maximum, the value remains unchanged even if the subsequent f[...]

  • Page 49

    6-18 EM18-33010A 6. DIAG. TEST OPERA TION 6.3 P ARAMETER SETTING MODE ■ Feed Length Fine Adjustment Example ■ Cut Position Fine Adjustment Example A A A A A A A A A A A A + 0.0 mm Feed Direction - 10.0 mm + 10.0 mm + 10 mm - 10 mm Fig. 6-4 Fig. 6-5 Fig. 6-6 + 0.0 mm Feed Direction - 12.0 mm + 12.0 mm Black Mark Cut Position Print Head Tag Paper[...]

  • Page 50

    6-19 EM18-33010A 6. DIAG. TEST OPERA TION 1 Idling 2 Printing the first label A is completed. 3 Label A is fed to the cut position and the front gap is cut. 4 Label B is fed in the reverse direction to the print start position. 5 Printing the second label B is completed. 6 Label B is fed to the cut position and the front gap is cut. 7 Label C is fe[...]

  • Page 51

    6-20 EM18-33010A 6. DIAG. TEST OPERA TION NOTE: The print stop position when printing the label in strip mode varies according to label length as the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap. This is because the gap length is programmed as 2mm. When the gap length is 5 mm or more, the effectiv[...]

  • Page 52

    6-21 EM18-33010A 6. DIAG. TEST OPERA TION 6.3 P ARAMETER SETTING MODE ■ Back Feed Length Fine Adjustment Example A A A A A A A A A A A A + 0.0 mm Feed Direction +3.0 mm -3.0 mm -3.0 mm +3.0 mm Print start position Fig. 6-15 Fig. 6-16 Fig. 6-17[...]

  • Page 53

    6-22 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment ± 99.5 mm = X axis value When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed X axis is stored in mem[...]

  • Page 54

    6-23 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the left or right direction. 2. Adjust the X axis in the effective print range. (After the value reaches the coordinate “0”, the value remains unchanged even if the subsequent fine adjustment is performed in th[...]

  • Page 55

    6-24 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1 Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed print tone value is stored in memory by pressing the [PAUSE] key. 3. Fine adjustment value equals to the sum of the values set by the PC command and system mode (key operation) and each max. [...]

  • Page 56

    6-25 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed font code is stored in memory by pressing the [PAUSE] key. • PC-850 • PC-8 6.3 P ARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [[...]

  • Page 57

    6-26 EM18-33010A 6. DIAG. TEST OPERA TION • 0 (without slash) • ø (with slash) NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed zero font is stored in memory by pressing the [PAUSE] key. 6.3 P ARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while h[...]

  • Page 58

    6-27 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed control code is stored in memory by pressing the [PAUSE] key. 3. When “AUTO”, “ESC, LF, NUL”, or “{, ,}” is selected, be sure to select the Non- transmissive ribbon in the ribbon[...]

  • Page 59

    6-28 EM18-33010A 6. DIAG. TEST OPERA TION SVO8A1002 : Jan. 19, '98 6.3 P ARAMETER SETTING MODE C O E MA NU AL D C O T LO L CO D E 1 1B N C O T RO L CO D E 2 1C N C O T RO L CO D E 3 1D N A Go to B on the previous page. Change the control code. Set the control code 1. (equivalent to ESC, {.) Set the control code 2. (equivalent to LF, .) Set the[...]

  • Page 60

    6-29 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon. 3. A changed ribbon type is stored in memory by pressing the [PAUSE] key. • T rans[...]

  • Page 61

    6-30 EM18-33010A 6. DIAG. TEST OPERA TION 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps) + PC fine adjustment value (-15 steps) When the value reaches the maximum, the [...]

  • Page 62

    6-31 EM18-33010A 6. DIAG. TEST OPERA TION 6.3.11 Strip Wait Status Setting NOTE: When the status type 1 is selected, the printer will send (00H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished). When the status type 2 is selected, the printer wi[...]

  • Page 63

    6-32 EM18-33010A 6. DIAG. TEST OPERA TION 6.3.12 Stacker Selection NOTE: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Stacker selection is stored in memory by pressing the [PAUSE] key. ■ [FEED] key: ON: Stacker is used. ■ [RESTART] key: OFF: Stacker is not used. Power off Turn on[...]

  • Page 64

    6-33 EM18-33010A 6. DIAG. TEST OPERA TION 6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key. 3. The above operations do not require any [...]

  • Page 65

    6-34 EM18-33010A 6. DIAG. TEST OPERA TION 6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key. 3. The above operations do not require any mo[...]

  • Page 66

    6-35 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date: Jan. 14 ‘99) 6.3 P ARAMETER SETTING MODE ■ How To Calculate Theshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are [...]

  • Page 67

    6-36 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date: Jan. 14 ‘99) 6.3 P ARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. (1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points. Label: Print area Backi[...]

  • Page 68

    6-37 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date: Jan. 14 ‘99) 6.3 P ARAMETER SETTING MODE 6.3.15 Kanji Code Selection NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Kanji code is stored in memory by pressing the [PAUSE] key. ■ Windows code ■ Original code Power of[...]

  • Page 69

    6-38 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date: Aug. 5 ‘99) 6.3 P ARAMETER SETTING MODE 6.3.16 Euro Font Code Selection NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Euro font code is stored in memory by pressing the [PAUSE] key. Power off Turn on the power while ho[...]

  • Page 70

    6-39 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date: Dec. 10 ‘99) 6.3 P ARAMETER SETTING MODE 6.3.17 Transmission Control Mode Selection NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable. 2. A changed Transmission Control Mode is memory by pressing the [PAUSE] key. Power off Turn on the power while holdi[...]

  • Page 71

    6-40 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date: Dec. 10 ‘99) 6.3 P ARAMETER SETTING MODE 6.3.18 Reset Selection when the INPUT • PRIME Signal is ON. Reset ON/OFF when the INPUT • PRIME signal ON is selected. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable. 2. A changed “Reset ON/OFF when the[...]

  • Page 72

    6-41 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Five kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set. The default parameter a[...]

  • Page 73

    6-42 EM18-33010A 6. DIAG. TEST OPERA TION 6.4 TEST PRINT MODE Set the print speed Set the print count from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Select the print speed from those at the right by pressing the [FEED] key or [RESTART] key. Select the sensor type from those at the right by pressing the [FEED] key[...]

  • Page 74

    6-43 EM18-33010A 6. DIAG. TEST OPERA TION 6.4 TEST PRINT MODE Set the issue mode type Press [PAUSE] key. (See NOTE 3.) Press the [PAUSE] key. (See NOTE 3.) Press the [PAUSE] key. (See NOTE 3.) Press the [PAUSE] key. (Feed one media.) Select the issue mode type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Select[...]

  • Page 75

    6-44 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. When there is no change to the print condition, select one of the test print options to issue the test print. 2. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 3. A selected print condition is activated when the [PAUSE] key is pressed. 4. When the fe[...]

  • Page 76

    6-45 EM18-33010A 6. DIAG. TEST OPERA TION (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE 9. When the transmissive ribbon is selected and DIP SW. 1-1 is set to ON, and the space area is also 20 mm or more, the printer automatically enters ribbon saving print mode. 10. When “AUTO PRINT” is selected, 5 pcs. of the 3-dot slant line labels, bar [...]

  • Page 77

    6-46 EM18-33010A 6. DIAG. TEST OPERA TION 6.4.2 Process Test Print In the process test print, the test print is automatically performed on the following conditions. Parameter setting and print tone fine adjustment value is ignored. • OPERATION : One label feed, 3-dot slant line print, bar code print, character print • ISSUE COUNT : 5 labels eac[...]

  • Page 78

    6-47 EM18-33010A 6. DIAG. TEST OPERA TION A U O PRINT(R E F LE CT . ) T < 3 TE S T P RIN T > < 3 TE S T P RIN T > A U O PRINT(T R A NS .) T A U O PRINT(T R A NS .) T A U O PRINT(T R A NS .) T From B of the next page. Press the [PAUSE] key. Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. After feeding one [...]

  • Page 79

    6-48 EM18-33010A 6. DIAG. TEST OPERA TION NOTE: Since the thermistor is supervised every 200 ms while displaying the status, the display could vary. (Revision Date Jul. 08, ’94) 6.5 SENSOR SETTING MODE 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mo[...]

  • Page 80

    6-49 EM18-33010A 6. DIAG. TEST OPERA TION Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. Press the [FEED] key three times. Set the tag paper so that the black mark sensor can detect the white part of the tag paper. (See NOTE 1.) Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More [...]

  • Page 81

    6-50 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as a criterion. Though an adjustment can be performed with the label, it could cause a paper jam error. 2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V. (Revi[...]

  • Page 82

    6-51 EM18-33010A 6. DIAG. TEST OPERA TION NOTE: Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is displayed up to 5.0 V. 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occ[...]

  • Page 83

    6-52 EM18-33010A 6. DIAG. TEST OPERA TION NOTE: Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is displayed up to 5.0 V. 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. P[...]

  • Page 84

    6-53 EM18-33010A 6. DIAG. TEST OPERA TION Function If you enter the RAM clear mode by mistake, specify this mode to escape from the RAM clear mode without executing RAM clear. After replacing the print head, cutter module, ribbon feed/rewind motor, solenoid and CPU PC Board, clear the maintenance counter. The following data will be cleared to zero.[...]

  • Page 85

    6-54 EM18-33010A 6. DIAG. TEST OPERA TION NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot be cleared. 2. Data stored on the flash memory card cannot be cleared with this procedure. To clear dada on the flash memory card, send the format command to ini tialize the card. For details, refer to the Exter[...]

  • Page 86

    6-55 EM18-33010A 6. DIAG. TEST OPERA TION 6.6. RAM CLEAR MODE NOTE: Confirm that “COMPLETE” is displayed, then turn the power off. 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. Press the [FEED] key four times. Press the [FEED] key. (or press the [RESTART] key twice.) Press the [PA[...]

  • Page 87

    6-56 EM18-33010A 6. DIAG. TEST OPERA TION NOTE: Confirm that “COMPLETE” is displayed, then turn the power off. 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. Press the [FEED] key four times. Press the [FEED] key twice. (or press the [RESTART] key.) Press the [PAUSE] key. P[...]

  • Page 88

    7-1 EM18-33010A 7. PROGRAM DOWN LOAD 7.1 FLOPPY DISK 7. PROGRAM DOWN LOAD The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface or high speed PC [...]

  • Page 89

    7-2 EM18-33010A 7. PROGRAM DOWN LOAD ↵ 7.3 DOWN LOAD PROCEDURE (1) Turn the PC power on. (2) Turn the printer power on. (3) Inset the program down load floppy disk into the PC. (4) Change the drive to A. Type A : (5) Start the batch file “PDL”. Type P D L Or copy the contents of the floppy disk in to the hard disk and start the program in the[...]

  • Page 90

    7-3 EM18-33010A 7. PROGRAM DOWN LOAD 7.3 DOWN LOAD PROCEDURE B Error code Check the following when an error occurs: • The printer power is turned on. • The RS-232C cable or high speed PC interface cable is connected properly. • The DIP SW on the CPU PC board or BPC PC board is set correctly. • With the high speed PC interface, that the BPC/[...]