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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba ST-A20 SERIES, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Toshiba ST-A20 SERIES should contain:
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Table of contents for the manual
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Page 1
TOSHIBA POS Terminal ST-A20 SERIES Owner's Manual[...]
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Page 2
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. WARNING This is a Class A product. In a domestic environment this product may cause radi o interference in which case the user may be required to take adequate measures. Warnung Dies ist ein Klasse A Produkt. In eine[...]
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Page 3
Safety Summary EO1-12037 (i) Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and underst ood before handling or maintaining the equipm ent. Do not attempt [...]
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Page 4
Safety Summary EO1-12037 (ii) If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock . Wh[...]
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Page 5
EO1-12037 TABLE OF CONTENTS Page 1. INTRODUCT ION ------------------------------------------------------------------------- 1-1 1.1 Accessories -------------------------------------------------------------------------------- 1-1 2. APPEARANCE --------------------------------------------------------------------------- 2-1 2.1 Standard Model --------[...]
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Page 6
1. INTRODUCTION 1.1 Applicable Model 1-1 EO1-12037 1. INTRODUCTION Thank you for choosing the TOSHIBA POS Terminal. This POS terminal contains all the high performance register functions necessary for a specialty/hospitality POS terminal and enables the user oriented system configuration. The operation panel can be chosen from 12-inch TFT display a[...]
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Page 7
2. APPEARANCE 2. 1 Standard Model 2-1 EO1-12037 2. APPEARANCE 2.1 Standard Model 12-inch display POS terminal 15-inch display POS terminal[...]
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Page 8
2. APPEARANCE 2. 1 Standard Model 2-2 EO1-12037[...]
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Page 9
2. APPEARANCE 2. 2 Available Options 2-3 EO1-12037 LED and CONTROL BUTTON DESCRIPTION Power LED (Blue) This is the LED to indicate the power ON/OFF status of the POS terminal. The blue LED is illuminated when the power is ON. HDD LED (Yellow) The yellow LED is illuminated during the access to the hard disk drive. Power Switch This is the switch to [...]
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Page 10
2. APPEARANCE 2. 2 Available Options 2-4 EO1-12037 2.2 Available Options Wireless Adaptor Case Fixed type customer display BIU Magnetic Card Reader (MCR) Tilt type customer display BIU i Button Remote type customer display RIU[...]
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Page 11
2. APPEARANCE 2.3 Examples of POS Terminal with Some Options 2-5 EO1-12037 2.3 Examples of POS Terminal with Some Options[...]
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Page 12
2. APPEARANCE 2.4 Connectors 2-6 EO1-12037 2.4 Connectors CAUTION! The drawer interface connector is exclu sively for connecting the drawer. Do not connect a phone line or any other cables than the drawer cable to t his connector. Doing so may cause a failure of the phone line and this terminal.[...]
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Page 13
2. APPEARANCE 2.4 Connectors 2-7 EO1-12037 Connector Description AC inlet A connector for the AC inlet PS/2 (Mouse, Keyboard) Mini-DIN 6- pin female type connector Connector for the PS/2 type mouse, Connector for the PS/2 type keyboard USB: General 5V USB X 6 USB: 24V Powered X 1 USB: 12V Powered X 2 Connector for the USB (Universal Serial Bus) int[...]
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Page 14
3. INSTALLATION PROCEDURE 3.1 Envir onment for Installation 3-1 EO1-12037 3. INSTALLATION PROCEDURE WARNING! Care must be taken not to get your fingers caught between the LCD Frame and the POS term inal when bending the display downward. CAUTION! When removing the protective film from the display surface, please be sure to do it slowly. If it is do[...]
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Page 15
3. INSTALLATION PROCEDURE 3.2 Connecti ng the AC Plug 3-2 EO1-12037 3.2 Connecting the AC Plug 1. Push on both sides of the molded Tower (TWR) Tail Cover to remove it from the system in order to gain access of the AC inlet. 2. Fully insert the Power Cord Plug into the Inlet of the POS terminal. NOTE : The Power cord is not included in the carton. P[...]
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Page 16
4. ADJUSTMENT 4.1 Tilt Angle Adjustment 4-1 EO1-12037 4. ADJUSTMENT Tilt angle and brightness of the operator’s display can be adjusted. Adjustment method is common to both of 12-inch display model and 15-inch display model. CAUTION! 1. Do not adjust the display angle by holding the LCD panel. Doing so may damage the unit. Be sure to hold the LCD[...]
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Page 17
4. ADJUSTMENT 4.2 Brightness Adjustment 4-2 EO1-12037 4.2 Brightness Adjustment The brightness control is provided on the lower right of the operator’s display. Turning it to the left makes the display darker, and turning it to the right makes the display brighter.[...]
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Page 18
4. ADJUSTMENT 4.3 Volume Adjustment 4-3 EO1-12037 4.3 Volume Adjustment The volume control is provided on the lower right of the tower. Turning it to the left makes the volume lower, and turning it to the right makes the volume higher.[...]
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Page 19
5. MAGNETIC CARD READER (OPTION) 5.1 How to Read Magnetic Card 5-1 EO1-12037 5. MAGNETIC CARD READER (OPTION) The optional magnetic card reader can be installed. 5.1 How to Read Magnetic Card Insert the magnetic card into the upper portion of the magnetic card reader slot and slowly move the card downward. NOTE : Moving the magnetic card too fast o[...]
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Page 20
6. iBUTTON® (OPTION) 6.1 How to Read iButton 6-1 EO1-12037 6. i Button ® (OPTION) The optional i Button unit can be installed on the bottom of the LCD. 6.1 How to Read i Button CAUTION! 1. Keep storage media, like a floppy disk, away from the touch probe. The magnet of the touch probe may destroy the stored data 2. Keep a metal object like a pape[...]
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Page 21
7. GENERAL MAINTENANCE 7. General Maintenance 7-1 EO1-12037 7. GENERAL MAINTENANCE WARNING! 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. Do not pour water directly on or wipe the operator’s display with a soaked cloth, as this may cause fire, electric shock, or machine failure . CAUTION! 1. Never use an organic [...]
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Page 22
8. TROUBLESHOOTING 8. Troubleshooting 8-1 EO1-12037 8. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn the power off, unplug the POS Terminal, then contact the nearest TOSHIBA TEC service representative for assistance Symptom Check Point Solution The power does not t[...]
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Page 23
9. SPECIFICATIONS 9.1 Basic Specifications 9-1 EO1-12037 9. SPECIFICATIONS 9.1 Basic Specifications *: At least a 1GB of system memory is recommended to r un Windows Vista. If the memory is small in capacity, the POS terminal may not function correctly. Item Description CPU Intel Celeron M 440 (1.86GHz) Memory 512 MB/1GB (max. 2GB) SO-DIMM DDR2-533[...]
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Page 24
9. SPECIFICATIONS 9.2 Options 9-2 EO1-12037 9.2 Options Option Model Description DRWST-51A-4MVK-QM-R DRWST-51A-8MVK-QM-R 24V-drive standard drawer Dimensions and Weight: 460(W) x 400(D) x 115(H) mm / 18.1(W) x 15.7 (D) x 4.5(H) inch 10 Kg / 22 lb Money Case Type: MC4, 8 Type Bill Holder Coin Tray Mini Coin Case CDC Remarks 4MVK-QM 5 5 No Yes With m[...]
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Page 25
English Waste Recycling information for users: Following information is only for EU-member states: The crossed out wheeled bin symbol is used to indicate t hat the product must not be tr eated as general household waste. By ensuring that this product is disposed of correctly y ou w ill be helping to prevent pot entially negative consequences for th[...]
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Page 26
E EO1-12037[...]