Avaya 38DHB0002UKDD manual

INDeX IPNC Cassette Administration Manual 38DHB0002UKDD – Issue 7 (22/11/02)[...]

Page 2 - Contents Page 2 - Contents INDeX IPNC Cassette Administration Manual 38DHB0002UKDD – Issue 7 (22/11/02 ) Introduction ............................................. 4 Making Your System Secure .............................. 4 Use of this Manual.............................................. 4 The IP Networking Cassette Introduction .......[...]

Contents - Page 3 Configuri ng VoIP.................................................. 106 INDeX to INDeX Vo IP Trunk ing ................................. 106 Home Office / Small Offi ce......................................... 108 Appendix A: General Information ..... 109 Internet Access............................................... 109 The Corpo[...]

Page 4 - Making Your System Secure Introduction Introduction Making Your System Secure It is vital to your business that your system is secured. There are different aspects of security that your System Administrator should consider. This is particularly important for any system that supports dialled access and Internet connection. The IP Networking[...]

Introduction The IP Networking Cassette Introduction - Page 5 The IP Networking Cassette Introduction The INDeX offers the advantages of integrated voice and data communications to small and medium sized organisations. An IPNC provides a wide range of facilities and can support many applications, bot h at a single site and at dispersed locations. T[...]

Page 6 - The IPNC Hardware Introduction The IPNC Hardware The IP Networking Cassette is available as six variants as follows: IPNC : Suitable for Internet Access only solutions. All IPNCs are equipped with a minimum of two 64K B channels, an X.21/V35/V24 lease line port, one 10BaseT Ethernet port plus one auto-sensing 10/100BaseT Ethernet port. IPN[...]

Introduction The Boot Process - Page 7 The Boot Process The boot process is shown in the diagram below. When reset the IPNC first checks for any directly connected Leased lines. It then checks its co nfiguration, which is stored in “flash memory”. When first installed, the IPNC has a default conf iguration, which includes an IP address and spec[...]

Page 8 - Overview Installation into the INDeX Installation into the INDeX Overview An IPNC (software Level 3.2) only runs on an INDeX system with Level 9.0+ or higher software. However, software Level 3.2 running on INDeX level 10.0+ are required to support IPNC tunnelled INDeX DT protocol for VoIP homeworking. The IPNC installs in much the same wa[...]

Software Upgrading and Installation Introduction - Page 9 Software Upgrading and Installation Introduction The installation Wizard installs the IP NC Manager application on the Administration PC. Notes: 1. The Configuration Wizard is contained on the Administration Software CD (which can also be accessed by running Setup.exe). The CD will auto run [...]

Page 10 - Installing Software Upgrade Software Upgrading and Installation Upgrade Steps Explanation Step 3 Uninstall the existing IPNC 2.2 Manager software from the PC. Install the new IP Office Admin Suite 3.2 from the CD, see page 13. Failure to un-install the 2.2 build will r esult in software clashes. The installation procedure is similar to in[...]

Software Upgrading and Installation Installing Software Upgrade - Page 11 Upgrade Steps Explanation Step 8 At the debug prompt type the following command: ipoffice Step 9 If the previous steps have been followed correctly and the upgrade is successful thus far to loader version 1076, an output similar to the following will be shown. Tue 27/8/2002 1[...]

Page 12 - Installing Software Upgrade Software Upgrading and Installation Upgrade Steps Explanation Step 13 Once the IPNC has been restarted load the IPNC 3.x firmware using the Manger UpgradeWize (File|Advanced|Upgrade). In step 2, the nadrcii.bin was renamed nadrcii.ol d. For the 3.2 version of IPNC firmware this must be renamed back from nadrcii[...]

Software Upgrading and Installation Installation of a New System - Page 13 Installation of a New System At initial start up or reset, the IPNC searches for an IP address from any available DHCP server. If an IP address is found, the IPNC adopts a DHCP client mode and accepts the address. Alternatively, an IP address is not found, the default IP add[...]

Page 14 - Installation of a New System Software Upgradi ng and Installation Dynamic IP Addressing The following paragraphs detail the configuration requirements for dynamic IP addressing of the Administration PC which will be used to configure the IPNC. To examine the IP configuration, use Start/Run/winipcfg (Windows 95/98). On win 2000/NT/XP use t[...]

Software Upgrading and Installation Installation of a New System - Page 15 Installation Procedure The following details the procedures for installation of a ne w system using the Configuration Wizard found on the Administration CD. Alternatively, if you are upgrading the software on an existing IPNC, see page 9. CAUTION: When upgrading an IPNC to l[...]

Page 16 - Contents The Manager Application Introduction The Manager Application is the configuration and management tool for a ll functions of the IPNC. Since the Manager is common to other Avaya products (e.g. the Alchemy range) some fields are redundant, these will be clearly identified in subsequent sections. Each operator has a profile that def[...]

The Manager Application Starting the Manager - Page 17 Starting the Manager To start the Manager application perform the following: 1. Use Start | Programs | IP Office | Manager. The Operator Name and Password prompts are displayed. Note for New Installations A valid operator name and its associated password is required to start the Manager applica[...]

Page 18 - Starting the Manager The Manager Application 5. If you have just installed a new IPNC, you must first extract the configuration file from the system to transfer it to the Manager folder, as follows: a) File | Offline | RecvConfig (the default file name is shown with the extension .cfg.) b) Enter the local access password (see Changing Ope[...]

The Manager Application General Use of the Manager - Page 19 General Use of the Manager The list of items in the Manager's Configuration Tree corresponds to th e access rights of the operator who is currently logged on, i.e. whose name and password has been entered. CAUTION: Operators should always log off at the end of a session, to prevent u[...]

Page 20 - General Use of the Manager The Manager Application The Configuration Forms For any item in a function's summary list (see General Use of the Manager on page 19) configuration values are specified by completing forms. There may be one or more forms to complete, depending on the function concerned. A Configuration Form consists of a se[...]

The Manager Application Operator Profiles - Page 21 Operator Profiles In order to safeguard the security of the system, it is strongly recommended that the Administrator creates a suitable set of operator profiles th at are granted only the access rights they need. In the default configuration, only the Administrator can create or alter operators. [...]

Page 22 - Operator Profiles The Manager Application To Create an Operator Profile 1. Log on with operator name and password Administrator (the default name and password which must be changed at the ealiest opportunity (see Changing Operator Profile Passwords on page 21). 2. In the Configuration Tree, click on Operator and then right click in the Di[...]

The Manager Application Configuration Files - Page 23 Configuration Files The operational configuration files ( with the extension .cfg) for the IPNC are stored: - On the Admin PC in the Manager folder - In the IPNC's Non-Volatile flash memory - As the active file in the IPNC's Operational memory. For management of the .cfg files, the IPN[...]

Page 24 - Configuration Files The Manager Application Opening/Saving Configurat ions Files Overview Configuration files can be opened in different ways as follows: • Retrieve the current .cfg file from the IPNC 's flash memory and open it in the Manager application. The Configuration Tree for the curr ent .cfg file will be displayed (see pag[...]

The Manager Application The File Menu - Page 25 The File Menu Open This option (alternatively, you can use the file icon) extracts the currently operational configuration file(s) from the IPNC's flash memory (see page 23). If there are multiple IPNCs, then the window shown below is displayed. Select the required IPNC and then click OK . In all[...]

Page 26 - The File Menu The Manager Application Save As This option allows you to name and save a file (with a .cfg ex tension). When working locally, the file is saved to both in the working directory (see Change Working Directory ) and in the IPNC. (If you are still using the default passwords, you will receive a warning.) When Save As is selecte[...]

The Manager Application The File Menu - Page 27 Offline This produces three further options that can be used to edit and save a configuration file that has previously been extracted from the IPNC. Used when configuration is to be carried out off line: Open F ile This opens a configuration file menu held in the Manager folder of your PC. When Open F[...]

Page 28 - The File Menu The Manager Application RecvConfig This option extracts the currently active configuration file from the IPNC’s flash memory and sends it to the Manager's working directory on your PC. This guarantees that you have the current file to work on. 1. Where multiple INPCs are in use, the “Who Is” Screen (see SendConf a[...]

The Manager Application The File Menu - Page 29 Advanced Selecting this produces three options: Erase Config This restores the configuration in the units flash memory to the factory default and should only be used under the direction of an INDeX Business Partner. Selecting this option produces the “Who Is” window followed by a request to enter [...]

Page 30 - The File Menu The Manager Application Backup/Restore This option contains two choices: Backup This allows you to create a back-up of a configuration ( .cfg and.bin file s) to a selected directory. Note that there is no confirmation when the process is complete. Important Note: Users should always keep a back-up copy of the current configu[...]

The Manager Application The File Menu - Page 31 Remote Operation The Manager can be used to remotely configure multiple sites from a central location. This facility is a valuable engineering tool for off-site support and maintenance, enabling the configuration to be received, edited and sent back. The INDeX environment must also be configured. By d[...]

Page 32 - Introduction The Configuration Tree Functions The Configuration Tree Functions Introduction This Section describes each of the C onfiguration Tree functions in turn, explaining the meaning and purpose of all of the fields in the function def inition. A full Configuration Tree will be similar to the following: Before carrying out changes t[...]

The Configuration Tree Functions The System Configuration Menu - Page 33 Addressing on the Local Subnet Before completing the System Configuration menu, the operation of the local subnet must be considered. This may consist entirely of the devices connected to the IPNC via a hub, with the IPNC handling all addressing as a Dynamic Host Configuration[...]

Page 34 - The System Configuration Menu The Configuration Tree Functions The System Configuration After editing the System Configuration it is advisable to reboot the IPNC (changes to the IP address are not effective until after a reboot – see pages 25 and 27). Note: The Voicemail, Telephony and LDAP tabs are currently not used by IPNC (reserved [...]

The Configuration Tree Functions The System Configuration Menu - Page 35 The LAN1/2 Tab IP Address : The IP address of the IPNC. For static addressing (DHCP disabled), this is the actual address. For dynamic addressing, this is the start address from which the client address sequence starts. For DHCP server mode any legitimate IP address can be ent[...]

Page 36 - The System Configuration Menu The Configuration Tree Functions The DNS Tab This configuration form is used to enter the DNS and WINS information that will be given to each host on LAN1 and LAN2 when the main unit is acting as the DHCP server on either or both LANs. DNS Server IP Address : This is the IP address of the Domain Name Server ([...]

The Configuration Tree Functions The System Configuration Menu - Page 37 The Gatekeeper Tab Gatekeeper is an H.323 entity that provides address translation, control access, and sometimes bandwidth management to the LAN for H.323 terminals, Gateways, and Multipoint Control Units. Gatekeeper Enable: This option will enable the internal Gatekeeper. Di[...]

Page 38 - Line Functions The Configuration Tree Functions Line Functions There are two categories of line function, ISDN Lines and Virtual Private Network (VPN) lines. The ISDN line function allows different lines to be allocated to voice and data calls, if required, and for lines to be made members of a group for incoming call routing purposes. Th[...]

The Configuration Tree Functions Line Functions - Page 39 Short Codes Tab Code – this field is used to match the received digits (in MSN format) to determine which line is used to complete the call. Short Codes fields can be up to eight digits long and can contain special ch aracters. Only use the Short Code characters listed below. N Is used to [...]

Page 40 - Line Functions The Configuration Tree Functions The Voice over IP Tab Gateway IP Address: Enter the IP address of the remote system. Voice Pkt. Size: This is the number of data bytes contained in a Voice Packet. Compression Mode: This defines the type of compression which is to be used on any Voice call on this Line. Amongst the options a[...]

The Configuration Tree Functions Line Functions - Page 41 VPN Lines VPN lines can be added by right-clicking in the Display Panel and clicking New . Line Number: The line number you wish to use - it must be unique. Telephone Number : Used to remember the telephone number of this line. This entry is for information only. Outgoing Channels : Defines [...]

Page 42 - The ShortCode Function The Configuration Tree Function s The ShortCode Function The IPNC uses ShortCodes to control ISDN Line facilities and allow manipulation of MSN strings and ISDN Line selection. Short codes can be set up for global usage, against individual lines and/or users. ShortCodes operate in a similar manner to the INDeX core [...]

The Configuration Tree Functions The Unit Function - Page 43 The Unit Function The function lists all details of the IP NC and any connected WAN units. The information is detected by the system and cannot be altered. Device Number : The IPNCs device number is always 1 Unit Type : The type of unit, INDeX IPNC Version : The version of software in the[...]

Page 44 - User Configuration The Configuration Tree Functions User Configuration Each system User has a unique name and a profile defining its facilitie s. The User Configuration form is used to set-up these profiles. See SendConfig on page 27. Notes: 1. Changes to configured Users can be merged, additions and deletions require a reboot. 2. The Voi[...]

The Configuration Tree Functions User Configuration - Page 45 The Source Numbers Tab The Source Numbers tab allows "trusted” originating phone numbers to be specified for a user. Calls from these numbers are accepted without verification, allowing direct access to data services. Typical so urce numbers are a user’s home phone number and mo[...]

Page 46 - Service Configuration The Configuration Tree Function s Service Configuration The Service tabs are used to set up details for external services to which local users have dialled access. Such services may be, for example, Internet services and applications at remote offices. Note that in e stablishing a fully-operational service, for insta[...]

The Configuration Tree Functions Service Configuration - Page 47 The Service Tab The Service tab for Normal (Internet) services, shown below, allows you to set up the details for your account with your ISP. Name: The name of the service to be accessed. Account Name : The name used to log on to the service. For an Internet service, this is your ISP-[...]

Page 48 - Service Configuration The Configuration Tree Function s The Service form for WAN and Intranet For WAN and Normal (Intranet) services. The WAN Service tab also allows a password to be specified for incoming access, as shown b elow. The tab is the same in other respects as for Internet services. Points to note are: Name: The name of the ser[...]

The Configuration Tree Functions Service Configuration - Page 49 The Bandwidth Tab The IPNC provides both Multi-link and Bandwidth Allocation Control Protocol (BACP). Multi-link enables connection of multiple B-channels between routers. When configuring top-up bandwidth or ISDN fallback, Multi-link must be enabled by the PPP tab (see page 52). Mini[...]

Page 50 - Service Configuration The Configuration Tree Function s The IP Tab IP Address: This is the local device’s (IPNC's interface) IP address. Leaving the field blank or entering 0.0.0.0 means that the local device (the client) is assigned a dynamic address by the remote end (the server). Normally ISPs provide you with an IP address upon[...]

The Configuration Tree Functions Service Configuration - Page 51 The AutoConnect Tab The AutoConnect tab sets up the system to make regular calls at a specified interval to a remote service. E.g., to regularly contact an Internet service for email. The system does not make a call if there is already a connection to the service, or one has been made[...]

Page 52 - Service Configuration The Configuration Tree Function s The Fallback Tab The Fallback tab enables you to switch to another service, either automatically, as defined by a time profile, or manually. In this way you can take advantage of, say, a cheaper off-peak service provider or change quickly to a standby service provider should your own[...]

The Configuration Tree Functions Service Configuration - Page 53 BACP : This selects BACP dynamic bandwidth allocation. Note that the Maximum Channels on the Bandwidth tab (see page 49) must be set to 2 or more if this option is selected. Compression Mode: The Compression mode can be either disabled or chosen as one of two proprietary methods, eith[...]

Page 54 - Service Configuration The Configuration Tree Function s The Dial-In Tab The Dial-In tab only applies to WAN and Intranet services. It allows you to specify the source (incoming) numbers that are to be permitted to dial in to the service. Right-click in the Dial-In area to add numbers in the usual way. Page 54 - The Configuration Tree Fun [...]

The Configuration Tree Functions RAS Configuration - Page 55 RAS Configuration A Remote Access Service (RAS) is used to support dial-in services. Service access can be either digital / ISDN or by modem. The IPNC detects the incoming call type. The RAS is the “destination” of a service as defined in the "The Service Tab" on page 47 and[...]

Page 56 - WAN Configuration The Configuration Tree Function s WAN Configuration A WAN port is used to connect one end of a leased line, i.e., a high-spe ed, permanent circuit. The configuration is simple as the IPNC automatically senses the line’s interface type (V24, V35 and X21). CAUTION: In order to configure the WAN interface, the WAN cable m[...]

The Configuration Tree Functions Time Profile Function - Page 57 Time Profile Function A series of Time Profiles can be defined and made available to the system . One of these can then be selected for inclusion in profiles for users and services, to specify, for example, when a user is permitted dial-in access to a RAS. The system Time Profiles are[...]

Page 58 - Firewall Configuration The Configuration Tree Functions Firewall Configuration A firewall is a means of restricting dialled access to and from a network, particularly at its interface with the Internet. The IPNC has a firewall with default settings that allow local users access to the outside world using most TCP/IP protocols, but stops a[...]

The Configuration Tree Function s Firewall Configuration - Page 59 Time Update Protocol (Time) – used to take the time of day from the Internet . DNS (Domain Name Server) – translates public names to IP Addresses Gopher – the predecessor of HTTP. Finger – an application that, given an email address, can be used to obtain information about u[...]

Page 60 - Firewall Configuration The Configuration Tree Functions The Custom Firewall Tab The Custom tab is used to include specific filter s in a Firewall profile. Each filter can allow new a session to be created for a specific address and protocol or it can be used to drop specific packets from passing across the link. Note that the first filter[...]

The Configuration Tree Function s Firewall Configuration - Page 61 Match Data : The required resultant value of the Match Mask calculation below. Note that the system pads the field with zeroes. Match Mask : This is a byte pattern that is logically ANDed with the data filtered from the packet. The result is compared against the contents of the Matc[...]

Page 62 - IP Routing The Configuration Tree Functions IP Routing The IP Routing Form is used for setting-up routing for the IP network. When a user sets up a call to an external service, data on the local subnet for th e remote IP Address must be correctly routed to the particular Service. A series of values can be specified against which the a ddr[...]

How Do I? Page 63 How Do I? Within this How Do I ? section, full configuration guidelines are given for networking INDeX systems to provide IP connectivity and VoIP with proven INDeX telephony features. To aid clarity, the configuration procedure for VoIP as been separated from general IP connectivity and therefore the How Do I ? section is divided[...]

Page 64 - Part 1 IP Connectivity How Do I? Part 1 IP Connectivity Introduction This section provides a number of IP c onnectivity examples for the IPNC. Most, but not, all of the following examples are suitable for VoIP traffic; the suita bility of a given configuration to support VoIP is shown. The examples for VoIP (see page 89) provide the proce[...]

How Do I? Part 1 IP Connectivity - Page 65 Remote Access The IPNC can be configured to provide Remote Access for both Dial-up and Dial- in IP connectivity. An example of both of these types of remote access is discussed in this section. Dial-up Services Internet Access using ISDN Dial-up Service Dial-in Access Dial-in Access for PC Modem/ TA using [...]

Page 66 - Part 1 IP Connectivity How Do I? Task Description Step 1 Configure INDeX environment. Refer to the INDeX Programming Manuals for details. Program the INDeX to access the external line in the normal way. Step 2 Obtain configuration file The configuration file must first be obtained, modified and then submitted to the IPNC. Step 3 Create a [...]

How Do I? Part 1 IP Connectivity - Page 67 Dial-in Access for PC Mo dem/ TA with Callback Using either an ISDN Terminal Adaptor (TA) or a analogue modem the remote PC will be configured to access resources on the Corporate network. With the callback option selected on the IPNC, the initial call from the Windows PC will be dropped and return call ma[...]

Page 68 - Part 1 IP Connectivity How Do I? Task Description Step 4 If callback is required miss this step and proceed to the next step Create a new User Assign the following parameters to the user tab. • Name = Username • Password = password • Confirm = password • tick the “Dia l In On” option on Dial In tab. The user account name and p[...]

How Do I? Part 1 IP Connectivity - Page 69 Digital Services Two examples for digital services are proved as follows: • IP connectivity DPNSS/QSIG/PRI/BRI • Homeworking/ Small Office (With IP Office). IP connectivity DPNSS/QSIG/PRI/BRI This configuration allows IP connectivity over Private Digital bearer services. PC’s are networked in order t[...]

Page 70 - Part 1 IP Connectivity How Do I? Section One - INDeX Environment for IPNC Data call Multi Subscriber Numbering (MSN) cannot be used to route the inbound digits when INDeX is used in configuration with DPNSS or Qsig. Care must be taken when setting up INDeX as DPNSS and Qsig do not adhering to ARS entries. Therefore INDeX Pilot numbers mus[...]

How Do I? Part 1 IP Connectivity - Page 71 Task Description Step 4 On INDeX1(Calling node ) Assuming the remote node is 6002, and the Pilot is 6200 as configured above. In ARS enter String 60026200 to use a Route List. Program the Route List to have the Qsig or DPNSS Trunk Group and set this route list to ‘Send Digits as Dialled’ The digits to [...]

Page 72 - Part 1 IP Connectivity How Do I? INDeX Environment (S) Type – Data Call The following procedure should be used for the IPNC data call set up a cross DPNSS or Qsig link when using the IPNC S type interface. Because of this the configuration of the S type interface is more straightfo rward than that of T type interface. S type configurati[...]

How Do I? Part 1 IP Connectivity - Page 73 Section Two –IPNC Configuration This section details the configuration of the IPNC1 and IPNC2. Task Description Step 1 Configure INDEX environment using the (T) type interface option See INDeX Environment for IPNC Data call (page 70). Step 2 Test INDeX configuration for both Units. Use the Monitor applic[...]

Page 74 - Part 1 IP Connectivity How Do I? Task Description Step 7 (optional) This step is optional and is only required if more than two ISDN bearer channels are required. Proceed to the next step if a single bearer channel is to be used. Apply the parameter to the IPNC1 Parameter IPNC1 IPNC2 Service /Bandwidth • Max Number Channel 10 <blank&[...]

How Do I? Part 1 IP Connectivity - Page 75 Home Office / Small Office (With IP Office) This application example details the configuration for a Home Worker using an IP Office system to access the corporat e network for computing resources. In addition, this configuration forms the basis of Avaya’s Remote Log-on virtual terminal feature. From INDe[...]

Page 76 - Part 1 IP Connectivity How Do I? Task Description Step 1 Configure INDEX environment using the (T) type interface option (see page 70). The configuration must ensure the DDI digits <396010> are routed to the IPNC line card. Step 2 Test INDeX configuration for both Units. Use the Monitor application, select Call and enable Call event[...]

How Do I? Part 1 IP Connectivity - Page 77 Task Description Step 7 (optional) This step is optional and is only required if two ISDN bearer channels are required. Proceed to the next step if a single bearer channel is to be used. Apply the parameter to the IP401 Parameter IPNC IP401 Service /Bandwidth • Max Number Channel <blank> 2 Service [...]

Page 78 - Part 1 IP Connectivity How Do I? WAN with Lease Lines These configuration examples provide for IP connectivity between two sites using X21, V34 lease line point-to-point circuits. Two examples are given:- • Quick WAN Set-up (No Authentication) • Advance WAN set-up (CHAP Authentication) The Quick and Advance WAN examples provide the sa[...]

How Do I? Part 1 IP Connectivity - Page 79 Task Description Step 4 For both Unit1 and Unit 2 create a new WAN Service type and add the following: Parameter Unit 1 Unit2 Name wan_link wan_link Account Name wan_link wan_link This configuration does not require a password See The Service Tab WAN and Intranet on page 47. Step 5 For both Unit1 and Unit2[...]

Page 80 - Part 1 IP Connectivity How Do I? Advanced WAN set-up The advanced WAN configuration detailed below provides the same connectivity as the previous example (Quick WAN set-up). This example allows the connection to be authenticated in bot h directions using CHAP. The Outgoing Service Name and Password are matched against the Account name and[...]

How Do I? Part 1 IP Connectivity - Page 81 Task Description Step 3 Obtain configuration file for Unit2 and perform the following tasks: 1. Create a Normal service type • Name = unit2 • Account name = unit1 • Password = password1 • Encrypted Password = select ed 2. Create a User • Name = unit1 • Password = password2 • On the Dial-In Ta[...]

Page 82 - Part 1 IP Connectivity How Do I? Task Description Step 5 Add the following routing entries. Unit1 • IP Address = 192.168.50. 0 • IP mask = 25 5.255.255.0 • Destination = wan_link Unit2 • IP Address = 192.168.200.0 • IP mask = 25 5.255.255.0 • Destination = wan_link A Routing entry must be configured to allow the IP packets to [...]

How Do I? Part 1 IP Connectivity - Page 83 Frame Relay This example demonstrates the procedure for the configuration of the IPNC software Level 3.2 for operation on a Frame Relay Network. The configuration uses PPP encapsulation and is suitable for VoIP traffic (see page 89) and interoperation with 3 rd Party routers (see page 88) 192.168.18.1 INDe[...]

Page 84 - Part 1 IP Connectivity How Do I? Task Description Step 1 Attach WAN cable, reboot unit and obtain configuration. In order to configure the WAN interface IPNC requires the WAN cable to be attached at boot up. Step 2 Create a WAN Service type • Name = FR_link • Account name = FR_link • All password fields = blank Selection of the PPP [...]

How Do I? Part 1 IP Connectivity - Page 85 LAN When using an indirectly connected WAN or VPN router these devices should be capable of handling marked traffic at a priority to ensure prompt handling of voice traffic. Alternatively, over supplying the available bandwidth will ensure that all packets, voice and data, are handled quickly. The VPN Line[...]

Page 86 - Part 1 IP Connectivity How Do I? Task Description Step 2 Obtain configuration file and apply the following settings to the LAN1 interface of the IPNC systems on both Sites 1 and 2: Site 1 • LAN1 IP address Site 1 = 192.168.42.1 • IP Mask = 255.255.255.0 • DHCP Mode = Disable Site 2 • LAN1 IP address Site 2 = 192.168. 124.1 • IP [...]

How Do I? Part 1 IP Connectivity - Page 87 LAN –Two INDeX System - Single Site The configuration outline below provides the VoIP connectivity for an extended Ethernet LAN operating at 10/100Mbs. Thi s application does not provide any connectivity for non-voice traffic. The IPNC is deployed purely to facilitate VoIP operation between the two INDeX[...]

Page 88 - Part 1 IP Connectivity How Do I? QoS over WAN between IPNC & 3rd Party Router IPNC QoS is fully compliant with 3rd party router manufacturers that support Link fragmentation using PPP Multilink and IP Header compression (IPHC) (RFC 2507 and RFC 2508). This interoperation applies to both point to point and Frame Relay links using PPP e[...]

How Do I? Part 2 Voice Over IP - Page 89 Part 2 Voice Over IP Introduction When configuring VoIP it is recommended that the task is broken into the following 6 steps. Approaching the configuration in this way allows the configuration to be tested and proved phase by phase. Step 1 - Configure the INDeX environment, see page 90. Step 2 - Test INDEX e[...]

Page 90 - Part 2 Voice Over IP How Do I? Step 1- INDeX environment This step details the requirements for setting-up INDeX to INDeX telephony. IPNC channel type From INDeX software Level 10.0+ the IPNC channels can be optionally configured as either Trunk (T type) or Subscriber (S type). (T) Type Operating as (T) type, IPNC offers full INDeX to IND[...]

How Do I? Part 2 Voice Over IP - Page 91 (S) Type The IPNC S type interface must be used in the case where there are IP Endpoints directly attached to the LAN interface of the IPNC. The S type channels can also be used to provide IP connect ivity between INDeX systems when simple call features or non-voice IP connectivity is required. Refer to the [...]

Page 92 - Part 2 Voice Over IP How Do I? INDeX Net INDeX-Net is required to support user to user across INDeX systems and currently provides the following features. • Busy Lamp Field (BLF) Presentation over the Network • Networked Groups • Hot Desking Across the Network For the INDeX-Net operation an interchange of information over TCP/IP bet[...]

How Do I? Part 2 Voice Over IP - Page 93 Configuration The following procedure details the configuration of the INDeX for VoIP support of the Home worker. The configuration should be used in conjunction with the example shown on page 75. This procedure assumes IP connectivity has been correctly established between the co rporate network and the Hom[...]

Page 94 - Part 2 Voice Over IP How Do I? The screen shot below shows an INDeX Route list configuration form created from the instructions in the table above. The screen shot below shows an INDeX String Analysis co nfiguration form created from the instructions in the table above Page 94 - How Do I? INDeX IPNC Cassette Administration Manual Part 2 V[...]

How Do I? Part 2 Voice Over IP - Page 95 Part 2- IPNC and IP401 VPN line configuration To complete the configuration for Remote logon a VPN Line is required on the IPNC and the IP401 (see page 99 for details on VPN line configuration). The VPN Line controls and establishes the initial Logon procedur e and VoIP call routing once the Remote user is l[...]

Page 96 - Part 2 Voice Over IP How Do I? Configuration Task Description Step 6 How to login remotely The configuration described above uses the default Remote Login number 18. After the Homework dials 18, the INDeX logon DT menu is offered. The Homeworker must then enter his Extension number and password If the Homeworker is configured to access th[...]

How Do I? Part 2 Voice Over IP - Page 97 Step 3 - Configure IP Connectivity Configure the IPNC for the appropriate IP connectivity option. IP Connectivity Options LAN 10/100 Ethernet The IPNC transmitted VoIP packets to LAN are distinguish with the TOS field setting. In this case it would be the function of oth er systems on the LAN to ensure that [...]

Page 98 - Part 2 Voice Over IP How Do I? Configuration The following configuration task list details the necessary ste ps to enable QoS configuration and IPNC systems. QoS interoperation with Third party router relies on the successful negotiation of the PPP protocol options. Task Description Step 1 Configure the IPNC link to provide the appropriat[...]

How Do I? Part 2 Voice Over IP - Page 99 Step 5 - Configure VPN Line The VPN Line Group ID is an absolute reference to VPN line. It is permissible for 2 VPN lines to share the same Line ID in case where redundancy is requ ired. VoIP Gateway Options Call Routing - When an extension number dialled from one INDeX to another, the transmitted number is [...]

Page 100 - Part 2 Voice Over IP How Do I? Configuration Task Description Step 1 At Site 1, define a VPN line (see page 41) and assign VPN Line number to remote node number. Repeat process for Site 2. • Site 1 Line Number = 2 • Site 2 Line Number = 3 The VPN line number provides discriminator to other line Groups. No two Line Groups can share th[...]

How Do I? Part 2 Voice Over IP - Page 101 Bandwidth Requirements Calculations When considering the deployment of VoIP, establish the goals for data and voice integration and determine the main traffic types the integrated network is expected to support. Determine if baseline data networking requirements can be met when the INDeX solution is in plac[...]

Page 102 - Part 2 Voice Over IP How Do I? Examples Calculation for G729 without Header compression on a PPP link: ((4 + 20 + 8 + 12 + 20)* 50 * 8) = 64 * 50 * 8 = 25600 Calculation for G729 with Header compression on a PPP link: ((4 + 7 + 20)* 50 * 8) = 31 * 50 * 8 = 12400 The table below provides a quick reference for these calculations. Compressi[...]

How Do I? Part 2 Voice Over IP - Page 103 Step 6 - Test end-to- end Voice and Data Once IP connectivity and VoIP have been configured, it is now important to prove the configuration. If the configuration is successful, there must not be an y reduction in VoIP quality when VoIP and non-voice traffic are mixed on the link. Establish one or more VoIP [...]

Page 104 - Part 2 Voice Over IP How Do I? Function Method PPP LCP Config-Ack(2) id=1 len=31 MagicNum=0003709c Protocol field compression MRRU=1500 ShortSeq EndPointDiscrim=mac 00e0070045aa MultiClass=6 Classes=4 8733mS PPP LCP Tx: v=wan_link_A1 PPP LCP Config-Req(1) id=2 len=31 MagicNum=00005895 Protocol field compression MRRU=1500 ShortSeq EndPoin[...]

How Do I? Part 2 Voice Over IP - Page 105 Function Method Called[8400] Type=SubscriberNumber (4) Bchan: slot=0 chan=2 IE CMIETxChannelAudio (1) comptype=G729A8K (6) pktsize=20 ipaddr=192.168.42.99 port=49178 IE CMIERxChannelAudio (2) comptype=G729A8K (6) pktsize=20 ipaddr=192.168.123.98 port=51138 Display [8400] 30785mS CMLineRx: v=2 CMConnect Line[...]

Page 106 - Part 2 Voice Over IP How Do I? Configuring VoIP The following example of a VoIP network features INDeX to INDeX as well as a Home Office / Small Office. This allows VoIP calls to support 'user to user' features that are normally specific to DPNSS. IP N e tw o rk 1 IN D eX a n d IP N C ( emul at i ng DPNSS) Sit e 1 (Node 62) VoI[...]

How Do I? Part 2 Voice Over IP - Page 107 Use the following step by step procedure to configure the network shown above. Refer to the appropriate sections for details of the configurati on tasks. Task Where to go ? Step 1 Configure INDeX environment for INDeX1 and INDEX 2. (1) Use the T type configuration. See INDeX environment on page 90. (2) See [...]

Page 108 - Part 2 Voice Over IP How Do I? Home Office / Small Office This new technology not only benefits business expansion, it also facilitates work force mobility. Navigating ourselves to the office incurs a cost not just in our time and our transportation costs, but also impacts the environment and our ability to work if the journey to the off[...]

Appendix A: General Information Internet Acce ss - Page 109 Appendix A: General Information Internet Access Internet access offers a number of business benefits - email and the exchange of multimedia information, access to all kinds of services and information, and the opportunity to create a global presence with your own web site. The role of your[...]

Page 110 - Internet Access Appendix A: General Information The Corporate Intranet Intranets offer a number of business benefits: – Dispersed locations can be connecte d, flexibly and cost-effectively – Resources can be centrally provided and managed – Information can be made instantly available, company-wide – Changes are easy to implement [...]

Appendix A: General Information Internet Access - Page 111 The company’s headquarters is the main platform. The INDeX provides a WAN link to a regional office. Smaller sites use ISDN dial-in a ccess and an Avaya IP Office for access as and when required. Finally, staff on the move, such as the sales team, can dial in from residential, hotel or mo[...]

Page 112 - Internet Access Appendix A: General Information Data Routing Two examples of data services are shown in the figure below. In the first example, to specify a destination for data sent back from the Internet, it is only necessary to define a Service for the outgoing call and its associated IP routing. In this case, the IP Address specified[...]

Appendix A: General Information Internet Access - Page 113 Example To set up the Service at Welwyn and the corresponding RAS at Edinburgh, it is assumed that the service is to operate as an ISDN service rather than a WAN or Intranet service: 1. Define the Type of Service at Welwyn. Select Service from the Configuration Tree and right-click in the s[...]

Page 114 - Internet Access Appendix A: General Information 4. Set Up the RAS at Edin burgh. Select RAS from the Configuration Tree. Right-click in the summary area and select New from the toolbox. Enter the MSN digits that identify this RAS into the Extension Field. 5. Select User from the Configuration Tree. Right-click in the summary area and sel[...]

Appendix A: General Information Security - Page 115 Security The IPNC provides a number of measures for the protection of your data and systems against intrusion – either unint entional or malicious – from both the Internet and unauthorised dial-in users. These in clude: – A Firewall. – Encrypted Passwords. – CLI. – Time Profiles. – N[...]

Page 116 - Security Appendix A: General Information Security Implementation - A Dial-In User To illustrate a straightforward but effective securi ty implementation, the worked example that follows is the case of a network administrator who is on call to provide network support at weekends. He is permitted to use Telnet and SNMP when he dials in fro[...]

Appendix A: General Information Security - Page 117 3. To set up the User profile, select User from the Configuration Tree and right-click in the summary area. Select Add from the toolbox. Enter the user’s Name and a descriptive Full Name for reference. 4. Click on the Dial In tab and select the Time and Firewall profiles from the drop-down lists[...]

Page 118 - Voice-Over-IP Appendix A: General Information Voice-Over-IP The IPNCs Voice-over-IP (VoIP) technology enables a data network to carry voice traffic along with data. Support of compression, Quality of Service (QoS) and echo cancellation technology ensures that speech quality is optimise d. Voice compression is supported on four variants o[...]

Appendix B: Concepts Configuring da ta routing on the IPNC - Page 119 Appendix B: Concepts Configuring data routing on the IPNC The diagram below shows the basic concept of inbound an d outbound data call configuration on the IPNC. Dialup Account Name TA RAS Mike James Graeme Neil Outbound Call Inbound Call Service User Authentication IPNC Data Cal[...]

Page 120 - Configuring data routing on the IPNC Appendix B: Concepts Callback The following table shows the supported IPNC Callback types. Callback Option Description Disable (Default) Callback is not enabled LCP Link Control Protocol After authentication the incoming call is dropped and an outgoing call to the number configured in the Service will[...]

Appendix B: Concepts Configuring da ta routing on the IPNC - Page 121 IP Routing A routing entry must exist to support an inbound / outbound connection. The following are the routing entry types that are found on the IPNC. System-Hidden routes are present in the system but are not visible in the con figuration. Route Type System-Hidden Description [...]

Page 122 - Configuring data routing on the IPNC Appendix B: Concepts Dynamic IP parameter allocation The IPNC’s mode of operation for the DHCP Se rver is configured in the System Configuration form box. With Server selected, IP addresses are allocated both to the LAN using DHCP and to dial in users during PPP link establishment. With Dial-In sele[...]

Appendix B: Concepts Voice Over IP Basics - Page 123 Voice Over IP Basics The diagram below shows the components in a H323 network and shows the IPNC and the INDeX platform offering the components of a VoIP network. VoIP Extensio n PC software Phones IP Network DT Handsets INDeX Line Cards PSTN Network INDeX System IPNC Gatekeeper Gateway Gateway T[...]

Page 124 - Voice Over IP Basics Appendix B: Concepts Gatekeeper Terminals are the LAN client endpoints that provide real time two way communications. When an endpoint is switched on, it perfor ms a multicast discovery for a gatekeeper and registers with it. Thus the gatekeeper kno ws how many users are connected and where they are located. The coll[...]

Appendix C: Overview of IP Routin g IP Addresses & Subnets - Page 125 Appendix C: Overview of IP Routing IP Addresses & Subnets Each computer/host is given a unique number or “IP Address”. The address is 32 bits long e.g. 11000000101010000010101000000 001. This is represented by splitting it into 4 groups of 8 bits and convert them from[...]

Page 126 - Domain Name System (DNS ) Appendix C: Overview of IP Routing Domain Name System (DNS) This is the system used on the Internet to match computer/host names to IP addresses. Each host on the Internet has an IP address, rather than having to remember these IP addresses we use names like www.sat.dundee.ac.uk to refer to a specific host. We t[...]

Appendix C: Overview of IP Routing Address ranges - Page 12 7 Address ranges The following addresses will never appear on the Internet and are thus free for use in your private network. – 10.0.0.0 – 172.16.0.0 through 172.32.0.0 – 192.168.0.0 through 192.168.255.0 If you pick one of these you should have no address problems with the internet.[...]

Page 128 - Firewall Rules Appendix C: Overview of IP Routing Firewall Rules 1. The default behaviour for incoming session is to block, unless a specific entry exists to forward the session. 2. ICMP are blocked for incoming sessions by default may not be forwarded 3. Non-default protocols are forwarded for outgoing connection unless a specific entry[...]

Appendix C: Overview of IP Routing Netw ork Address Translation (NAT) - Page 12 9 Network Address Translation (NAT) NAT is a mechanism that allows IP addressing scheme to be hidden from any TCP/IP network to which TCP/IP traffic is routed. For example, an established network may be using a numbering scheme that is not consistent (non-compliant) wit[...]

Page 130 - Introduction Appendix D: Use Of The Serial Port Appendix D: Use Of The Serial Port Introduction The serial port is used, in an emergency, to erase the IPNC configuration or the operational software. For example, if the system is continually rebooting (indicators flashing every 10 seconds), it may be possible to recover the unit from the [...]

Appendix D: Use Of The Serial Port Erasi ng/Re-Installing Operational Software - Pa ge 131 Erasing/Re-Installing Operational Software It may be necessary to carry out this procedure because the software is corrupted. Note: A replacement copy of software is installed from the Manager PC via t he LAN, so ensure that the PC is connected and the Manage[...]

Page 132 - Troubleshooting Appendix D: Use Of The Serial Port Troubleshooting If the response fails because the configuration file is unavailab le, e.g.: : Received BOOTP request for 00e007000123 192.168.42.1 IPNC.bin : Sending BOOTP response for 00e007000123 192.168.42.1 IPNC.bin : Unable to send IPNC.bin length 0 bytes Copy the IPNC.bin file from[...]

Appendix E: Cables DTE Cable - Page 133 Appendix E: Cables This section provides information about the cables that are used with IPNC. All of the following cables are for internal use only. All structured cabling/site wiring must conform to all lo cal regulations. CAUTION: All ISDN and WAN cables should not be longer than 5 meters in length. DTE Ca[...]

Page 134 - LAN Cable Appendix E: Cables LAN Cable A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREY . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 1 2 Orange/White Twisted Pair 2 3 White/Green 3 6 Green/White Twisted Pair 6 4 Blue/White 4 5 White/Blue Twisted Pair 5 7 White/Brown 7 8 Brown/White Twisted Pair 8 P[...]

Appendix E: Cables LAN Crossover Cable - Page 135 LAN Crossover Cable A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - BLACK . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 3 2 Orange/White Twisted Pair 6 3 White/Green 1 6 Green/White Twisted Pair 2 STP Cable Drain Wire. INDeX IPNC Cassette Administration Manual Appe[...]

Page 136 - V.24/V.28 WAN Cable Appendix E: Cables V.24/V.28 WAN Cable A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 25 Way D-Type Plug with UNC 4-40 locking screws. C Label D 12 core screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 95pF/m, resistance of 92 Ω /km, screened with t[...]

Appendix E: Cables X.21 WAN Cable - Page 137 X.21 WAN Cable A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 15 Way D-Type Plug with M3 locking screws. C Label D 6 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 77 Ω at 1MHz, screened with alumini[...]

Page 138 - V.35 WAN Cabl e Appendix E: Cables V.35 WAN Cable A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 34 Way MRAC Plug. C Label D 10 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 80 Ω ± 10% at 1MHz, screened with aluminized tape and a t[...]

Page 139 Glossary Glossary BACP Bandwidth Allocation Control Protocol is a dynamic bandwidth allocation technique that enables, if utilisation of the channel s already present exceeds a specified threshold value, the connection of additional channels. BOOTP Boot Protocol. A TCP/IP protocol, w hich allows an internet node to discover certain start-u[...]

Page 140 Glossary Glossary (Cont.) Flash Completely delineated, flash is a solid-state, non-volatile, re-writable memory. Much like RAM (Random Access Memory) flash uses memory cells to store electronic bits of data, but flash differs from RAM in two respects. Fi rst, flash is non-volatile, unlike DRAM and SRAM which must have constant power to ret[...]

Glossary Page 141 Glossary (Cont.) IRC Internet Relay Chat. A s ervice that enables an Internet users to participat e in a conversation on line in real time with other users. An IRC channel, maintained by an IRC server, transmits the text typed by each user who has joined the channel to all other users who have joined the channel. Generally, a chan[...]

Page 142 Glossary Glossary (Cont.) Router An interface between two networks. A Route is the path a packet takes over a network. It is the responsibility of the router to find the best route between two networks. Router based firewall This is a packet filtering firewall. Only authorised incoming and outgoing packets can pass through. SMTP Simple Mai[...]

Index Page 143 INDeX IPNC Cassette Administration Manual Index - Page 143 38DHB0002UKDD – Issue 7 (22/11/02 ) A Applicatio n ...................................................................... 141 B Bootp .............................................................. 31 , 127 , 139 BRI ..........................................................[...]

Performance figur es and data quoted in this document are typic al, and must be specificall y confirmed in writin g by Avaya before they become applicable to any p articular order or contract. The company reserves t he right to make alterations or ame ndments to the detailed specif ications at its discretion. The p ublication of informatio n in thi[...]