Brother FAX-1800C manual

® O WNER’S M ANU AL ® F AX-1800C[...]

If Y ou Need to Call Customer Service Please complete the follo wing inf ormation for future reference: Model Number: F AX-1800C Serial Number:* Date of Purc hase: Place of Purc hase: * The serial number is on the bac k of the unit. Retain this Owner ’ s Manual with y our sales receipt as a permanent record of y our purchase, in the e vent of a t[...]

i Brother Numbers Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the [...]

ii Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a com[...]

iii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROT[...]

iv BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother wa[...]

v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service[...]

vi BROTHER FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this Facsimile machine free of charge if defective in material or workmanship. Thi[...]

vii Quick Reference Guide Sending Black & White Faxes Automatic Transmission 1 Place the original face down in the ADF. 2 Enter the fax number using One Touch, Speed Dial, Search or the dial pad. 3 Press Black Fax Start . Sending a Cover Page 1 Place the original face down in the ADF. 2 Press Menu/Set , 2 , 2 , 7 . 3 When NEXT FAX ONLY? appears[...]

viii Storing Numbers Storing One Touch Dial Numbers 1 Press Menu/Set , 2 , 3 , 1 . 2 Press the One Touch key where you want to store the number. 3 Enter a number (up to 20 digits), and then press Menu/Set . 4 Enter a name (or leave it blank), and then press Menu/Set . 5 Press Stop/Exit . Storing Speed Dial Numbers 1 Press Menu/Set , 2 , 3 , 2 . 2 E[...]

ix Table of Contents 1 Introduction ................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual..................................[...]

x Multi-Line Connections (PBX) ......................................... 2-17 If You are Installing the Fax Machine to Work with a PBX: .................................................... 2-17 Custom Features on Your Phone Line ............................... 2-18 3 Paper ............................................................................[...]

xi Memory Storage .................................................................. 5-7 6 Setup Receive ................................................................. 6-1 Basic Receiving Operations ....................................................... 6-1 Choosing the Receive Mode ................................................ 6-1 To Select[...]

xii Always Send a Cover Page ............................................. 7-8 Using a Printed Cover Page ............................................ 7-9 Overseas Mode .................................................................... 7-9 Delayed FAX (Not Available for Color Faxes)................. 7-10 Delayed Batch Transmission (Not Available [...]

xiii 10 Remote Fax Options (Not Available for Color Faxes) ................................. 10-1 Fax Forwarding/Paging ............................................................ 10-1 Programming a Fax Forwarding Number.......................... 10-1 Programming Your Pager Number .................................... 10-1 Setting Fax Storage .....[...]

xiv Changing Default Copy Settings .............................................. 12-7 Copy Quality ..................................................................... 12-8 Color Adjustment .............................................................. 12-8 Copy Contrast .................................................................... 12-8 Le[...]

xv 16 Specifications ................................................................ S-1 Fax ....................................................................................... S-1 Printer .................................................................................. S-2 Controller ..........................................................[...]

1 - 1 INTRODUCTION 1 1 Introduction Using This Manual Thank you for purchasing a Brother Color Ink Jet fax machine. This model was designed to be simple to use, with LCD screen prompts to guide you through programming the settings. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Finding In[...]

INTRODUCTION 1 - 2 Test Sheet Procedure and Product Registration (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your fax machine and then fax it to Brother ’ s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. To receive a respons[...]

1 - 3 INTRODUCTION FAX-1800C Control Panel Overview 1 Liquid Crystal Display (LCD) The LCD displays messages to help you set up and operate your fax machine. 2 Shift Accesses the second number stored on each One Touch key (7-12). 3 One Touch Keys: These 6 keys give you instant access to 12 previously stored auto dial numbers. 4 Copy Keys: (For the [...]

INTRODUCTION 1 - 4 8 Search/Speed Dial Lets you look up numbers stored in the dialing memory. Also lets you dial stored phone numbers by pressing # and a two-digit number. 9 Redial/Pause Redials the last number called. Also inserts a pause in auto dial numbers. 0 Fax Keys: Color Fax Start Starts sending a color fax. Black Fax Start Starts sending a[...]

1 - 5 INTRODUCTION About Fax Machines If you ’ re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you ’ ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on whic[...]

INTRODUCTION 1 - 6 The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVING . If your fax machine is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax mach[...]

2 - 1 ASSEMBLY AND CONNECTIONS 2 2 Assembly and Connections Packing List Make sure you have the following items: Caution Do NOT throw away the filter core and cable tie by accident. You will need them to meet FCC Emission Requirements when you connect the machine to your computer using a USB cable. Note If an item is missing, call Brother Customer [...]

ASSEMBLY AND CONNECTIONS 2 - 2 Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50 ° F and 95 ° F (10 °– 35 ° C). [...]

2 - 3 ASSEMBLY AND CONNECTIONS Assembly Removing the Protective Yellow Bar 1 Open the control panel cover by pulling it toward you ( 1 ), and then lift the top cover toward the back ( 2 ). 2 Pull the protective yellow bar out of the machine. Caution Do not throw away the protective yellow bar. You will need it for future transportation. 3 Close the[...]

ASSEMBLY AND CONNECTIONS 2 - 4 Setting Up the Fax Machine 1 Connect the handset. Connect the curled handset cord to the fax machine and the other end to the handset. 2 Connect the power cord. There is no ON/OFF switch. When you plug in the power cord, the power goes on and the LCD shows: WARNING ■ The fax machine must be grounded using a 3-prong [...]

2 - 5 ASSEMBLY AND CONNECTIONS 3 Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the fax machine and the other end to a modular wall jack. Caution Operating the fax machine before you install the ink cartridges will permanently damage the print head. 4 Attach the paper wire extension to the multi-purpose s[...]

ASSEMBLY AND CONNECTIONS 2 - 6 5 Attach the plastic document support. 6 Attach the plastic paper tray, and then pull out the extension. Caution Please attach the paper tray to prevent paper jams and maintain print quality. Plastic Document Support Plastic Paper T ray Extension[...]

2 - 7 ASSEMBLY AND CONNECTIONS 7 Attach the document wire extension. Document Wire Extension[...]

ASSEMBLY AND CONNECTIONS 2 - 8 Loading Paper in the Multi-Purpose Sheet Feeder (Paper Cassette) You can load up to 100 sheets of 20 lb (75 g/m 2 ) paper if you use the plain paper. (See Paper Capacity of Multi-purpose Sheet Feeder , page 3-2.) 1 Fan the paper well. Gently insert the paper. Make sure the print side is toward you and the paper level [...]

2 - 9 ASSEMBLY AND CONNECTIONS Installing the Ink Cartridges 1 Check that you turned on the power (by plugging in the power cord). The LCD shows: 2 Open the control panel cover by pulling it toward you ( 1 ), and then lift the top cover toward the back ( 2 ). After a few seconds, the print head will move left to its replacement position. 3 Remove t[...]

ASSEMBLY AND CONNECTIONS 2 - 10 4 Push the four colored ink cartridge covers one at a time so they pop up. Then remove the white shipping cover by pulling it toward you and lifting it up and out. WARNING If ink gets in your eyes irrigate them with water immediately; and if irritation occurs consult a doctor. Caution ■ The bottom of the white ship[...]

2 - 11 ASSEMBLY AND CONNECTIONS Important To prevent spilling ink and staining your hands and clothing, peel the sealing tape gently and slowly. Do not touch the ink opening on the cartridge or the removed tape. 7 Each color has its own correct position. Match the colors of the ink cartridge covers. First, gently insert the Black ink cartridge, and[...]

ASSEMBLY AND CONNECTIONS 2 - 12 Caution Make sure the paper is loaded in the multi-purpose sheet feeder. The LCD shows CLEANING . After the cleaning cycle is finished, the LCD shows PRESS FAX START . 10 Press Black Fax Start . The fax machine starts printing the Print Quality Check Sheet (only during initial ink cartridge installation). The LCD sho[...]

2 - 13 ASSEMBLY AND CONNECTIONS Connecting the Fax Machine Connecting an External Telephone Although your fax machine has a handset, you can connect a separate telephone (or telephone answering device) directly to your fax machine. Connect the modular plug on the telephone ’ s line cord to the jack labeled EXT. on the back side of the fax machine[...]

ASSEMBLY AND CONNECTIONS 2 - 14 Connections The external TAD must be plugged into the back side of the fax machine, in the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). 1 Plug the telephone line cord from the wall jack into the back side of the fax machine, in t[...]

2 - 15 ASSEMBLY AND CONNECTIONS Recording Outgoing Message (OGM) Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions [...]

ASSEMBLY AND CONNECTIONS 2 - 16 Converting Telephone Wall Outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it[...]

2 - 17 ASSEMBLY AND CONNECTIONS 4 Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine. You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine ’ s wall [...]

ASSEMBLY AND CONNECTIONS 2 - 18 Custom Features on Your Phone Line If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line, it may create a problem with the operation of your fax machine. ( See Custom Features on a Single Line , page 15-8.)[...]

3 - 1 PAPER 3 3 Paper About Paper The quality of your document can be affected by the kind of paper you use in the fax machine. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various papers before purchasing large quantities. For best results, use the recommended paper. To ensu[...]

PAPER 3 - 2 Paper Capacity of Multi-purpose Sheet Feeder * If you want to load thick paper such as postcards, index cards, envelopes and glossy paper in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder. Paper Specifications for Multi-purpose Sheet Feeder Paper Type Paper Size Capacity Plain Paper (Cut Shee[...]

3 - 3 PAPER Print Area The print area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper En velopes 0.12" (3 mm) 0.43" (11 mm) 0.25" (6.4 mm) 0.25" (6.4 mm) 0.39" (9.9 mm) 0.79" (20 mm) 0.13" (3.3 mm) 0.13" ([...]

ON-SCREEN PROGRAMMING 4 - 1 4 4 On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-sc[...]

4 - 2 ON-SCREEN PROGRAMMING Navigation Keys You can access the menu mode by pressing Menu/Set . When you enter the Menu, the LCD scrolls; Then press 1 for General Setup Menu — OR — Press 2 for Fax Menu — OR — Press 3 for Copy Menu — OR — Press 4 for Test Print — OR — You can scroll more quickly through the each menu level by pressin[...]

ON-SCREEN PROGRAMMING 4 - 3 To access the menu, press Menu/Set . Main Menu Submenu Menu Selections Options Descriptions Page 1. GENERAL SETUP 1. PAPER TYPE — PLAIN INKJET GLOSSY (4-COLOR/3-COLOR) TRANSPARENCY Identifies the type of paper in the multi- purpose sheet feeder. 5-1 2. PAPER SIZE — LETTER LEGAL A4 Selects the size of paper. 5-1 3. DA[...]

4 - 4 ON-SCREEN PROGRAMMING To access the menu, press Menu/Set . Main Menu Submenu Menu Selections Options Descriptions Page 6. AUTO DAYLIGHT — ON OFF Changes for Daylight Savings Time automatically. 5-7 7. TONE/ PULSE — TONE PULSE Selects dialing mode 5-7 8. LOCAL LANGUAGE (Canada Only) — ENGLISH FRENCH Allows you to change the LCD Language [...]

ON-SCREEN PROGRAMMING 4 - 5 To access the menu, press Menu/Set . Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX 2. SETUP SEND 1. CONTRAST AUTO S.LIGHT S.DARK Changes the lightness or darkness of a fax you are sending. 7-2 2. FAX RESOLUTION STANDARD FINE S. FINE PHOTO Changes the default setting of fax resolution. 7-3 3. DELAYED [...]

4 - 6 ON-SCREEN PROGRAMMING To access the menu, press Menu/Set . Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX (Continued) 3. SET AUTO DIAL 1. ONE-TOUCH DIAL — Store One-Touch Dial so you can dial by pressing only one key. 8-2 2. SPEED- DIAL — Store Speed Dial numbers so you can dial by pressing only four keys. 8-1 3. SETUP[...]

ON-SCREEN PROGRAMMING 4 - 7 To access the menu, press Menu/Set . Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX (Continued) 6. REMAINING JOBS —— Check which jobs are in memory or cancel a Delayed Fax or Polling job. 6-7, 7-6 0. TEL SERVICE 1. DISTINCTIVE ON OFF SET Uses the phone company Distinctive Ring subscriber service t[...]

4 - 8 ON-SCREEN PROGRAMMING Key Operations Table You can use the temporary keys on the control panel to conveniently choose temporary copy and fax settings. The Key Operations Table below shows the options they provide. Press the temporary key repeatedly until you see the option you want; some keys require pressing Menu/Set to select it. For the Op[...]

ON-SCREEN PROGRAMMING 4 - 9 Keys Options Descriptions Page Receive Mode FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL Select the machine ’ s Receive Mode. 6-1 Fax Resolution STANDARD FINE S.FINE PHOTO Black & white / color Black & white / color Black & white only Black & white only 7-3 Color Fax Start — Send the fax in color (if rece[...]

5 - 1 INITIAL SETUP 5 5 Initial Setup Getting Started Setting Paper Type You can choose the Paper Type you use. 1 Press Menu/Set , 1 , 1 . 2 Press to select PLAIN , INK JET , GLOSSY or TRNSPRNCY (TRANSPARENCY), and then press Menu/Set . 3 If you selected GLOSSY , press to select GLOSSY:4-COLOR or GLOSSY:3-COLOR , and then press Menu/Set . 4 Press S[...]

INITIAL SETUP 5 - 2 Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other settings remain unaffected. 1 Press Menu/Set , 1 , 3 . 2 Enter the last two digits of the year, and then press Menu/Set . 3 Enter two digits f[...]

5 - 3 INITIAL SETUP Entering Text When you are setting certain functions, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed above them. The keys for 0, #, and do not have printed letters because they are used for special characters. By pressing the appropriate number key repe[...]

INITIAL SETUP 5 - 4 Setting the Ring Volume 1 Press Menu/Set , 1 , 5 , 1 . 2 Press select ( OFF , LOW or HIGH ), and then press Menu/Set . 3 Press Stop/Exit . — OR — You can adjust the ring volume when your fax machine is idle. You can turn the ring OFF or you can select a ring volume level. Press to adjust the volume level. With each key press[...]

5 - 5 INITIAL SETUP Setting the Speaker Volume 1 Press Menu/Set , 1 , 5 , 3 . 2 Press to select LOW , MED , HIGH or OFF , and then press Menu/Set . 3 Press Stop/Exit . — OR — If you are using Hook/Hold , you can adjust the speaker volume while dialing. You can turn the speaker off or you can select a speaker volume level. The default setting is[...]

INITIAL SETUP 5 - 6 Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to VOL AMPLIFY: ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are [...]

5 - 7 INITIAL SETUP 2 If none of the users are hearing-impaired, press to select VOL AMPLIFY:OFF? , and then press Menu/Set and go to Step 4 — OR — If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON? , and then press Menu/Set . 3 If all the users are hearing-impaired, press to select PERMANENT? , and then press Menu/Set —[...]

SETUP RECEIVE 6 - 1 6 6 Setup Receive Basic Receiving Operations Choosing the Receive Mode There are three different receive modes for your fax machine. You may choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use. *In FAX/TEL mode you must set the Ring Delay and F/T Ring Tim[...]

6 - 2 SETUP RECEIVE To Select or Change Your Receive Mode 1 Press Receive Mode . The LCD shows your current selection. 2 Continue to press Receive Mode until your new selection appears. After two seconds the LCD returns to the date and time display, along with your new Receive Mode setting. Setting Ring Delay The Ring Delay setting determines the n[...]

SETUP RECEIVE 6 - 3 Setting the F/T Ring Time (For FAX/TEL Mode Only) If you set the receive mode to FAX/TEL, you ’ ll need to determine how long the fax machine will send you its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 [...]

6 - 4 SETUP RECEIVE 1 Press Menu/Set , 2 , 1 , 3 . 2 Use to select ON , SEMI , or OFF, and then press Menu/Set . 3 Press Stop/Exit . Printing a Reduced Incoming Fax (Auto Reduction) You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper in your fax machine. ON lets your fax machine choose the le[...]

SETUP RECEIVE 6 - 5 Advanced Receiving Operations Operation from Extension Telephones If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1 , the fax machine starts to receive a fax. (See Easy Receive , p[...]

6 - 6 SETUP RECEIVE 1 Press Menu/Set , 2 , 1 , 4 . 2 Press to select ON (or OFF ), and then press Menu/Set . 3 If you want to, enter a new Fax Receive Code, and then press Menu/Set . 4 If you want to, enter a new Telephone Answer Code, and then press Menu/Set . 5 Press Stop/Exit . Printing a Fax in Memory If you set Fax Storage to ON for remote ret[...]

SETUP RECEIVE 6 - 7 Setting Up Sequential Polling Receive Your fax machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. 1 Press Menu/Set , 2 , 1 , 6 . 2 Press to select POLLING RX: ON , and then press Menu/Set . 3 Specify the destination fax machines you wish to poll usi[...]

7 - 1 SETUP SEND 7 7 Setup Send Before You Begin Before you begin sending faxes, please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder. Using the ADF (Automatic Document Feeder) ■ Documents must be between 3.5 and 8.5 inches wide and 5 and 14 inches long. ■ Make sure you pla[...]

SETUP SEND 7 - 2 Sending Faxes with Multiple Settings When you send a fax you can choose any combination of these settings: set the contrast or resolution; send using overseas mode, delayed fax, polling transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings: ■ Press 1 if[...]

7 - 3 SETUP SEND Fax Resolution When you have a document in the ADF, you can use the FAX Resolution key to temporarily change the setting. Press FAX Resolution repeatedly until the LCD shows the setting you want. — OR — You can change the default setting. 1 Press Menu/Set , 2 , 2 , 2 . 2 Press to select the resolution you want, and then press M[...]

SETUP SEND 7 - 4 Color Fax Transmission Your fax machine allows you to transmit a color fax. 1 Place the original face down in the ADF. 2 Enter the fax number using the dial pad, Speed Dial or Search. 3 Press Color Fax Start . Manual and Automatic Fax Redial If you’re sending a fax manually and the line is busy, press Redial/Pause to try again. A[...]

7 - 5 SETUP SEND Real Time Transmission When you are sending a fax, the fax machine will scan originals into memory before sending. Then, as soon as the phone line is free, the fax machine will start dialing and sending the fax. If memory becomes full, the fax machine will send the document in real time (even if REAL TIME TX is set to OFF ). Someti[...]

SETUP SEND 7 - 6 Canceling a Job in Memory You can cancel tasks you ’ ve scheduled, such as Polling Transmit, or faxes waiting in Memory to be sent. (See Checking Job Status , page 7-5.) 1 Press Menu/Set , 2 , 6 . Any waiting jobs appear on the LCD. If no jobs are waiting, the LCD shows NO JOB WAITING . 2 If you have more than two jobs waiting, p[...]

7 - 7 SETUP SEND Advanced Sending Operations Composing Electronic Cover Page The cover page is generated at the receiving party ’ s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you ’ re dialing manually, the name is left blank. The cover page indicates your Station ID and the number of pages you ?[...]

SETUP SEND 7 - 8 Cover Page for the Next Fax Only Make sure the Station ID is set up (see page 5-2 ). This feature does not work without the Station ID. You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document. 1 Place the original face down in the ADF. 2 Press Menu/Set ,[...]

7 - 9 SETUP SEND Using a Printed Cover Page If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax. 1 Press Menu/Set , 2 , 2 , 7 . 2 Press to select PRINT SAMPLE? , and then press Menu/Set . 3 Press Black Fax Start . Your fax machine prints a copy of your cover page. 4 Press Stop/Exit[...]

SETUP SEND 7 - 10 Delayed FAX (Not Available for Color Faxes) During the day you can store up to 50 documents in memory for delayed sending. Transmission of these documents will begin at the time of day you enter in Step 3, which shows the time you entered last. Press Menu/Set to accept it, or enter another time for this fax. 1 Place the original f[...]

7 - 11 SETUP SEND Setting Up Polled Transmit (Not Available for Color Faxes) Polled Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it. 1 Place the original to be retrieved face down in the ADF. 2 Press Menu/Set , 2 , 2 , 6 . 3 Press to choose ON ( or OFF ) , and then press Menu/Set . 4 Press[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 8 - 1 8 8 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes. Storing One Touch Dial Numbers You can store 12 fax/telephone numbers that you can dial by pressing one key[...]

8 - 2 AUTO DIAL NUMBERS AND DIALING OPTIONS Storing Speed Dial Numbers You can store Speed Dial numbers, so when you dial you will have to press only five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start). The fax machine has 100 Speed Dial locations. 1 Press Menu/Set , 2 , 3 , 2 . 2 Use the dial pad to enter a two-digit loca[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 8 - 3 Setting Up Groups for Broadcasting Groups, which can be stored on a One Touch key or a Speed Dial location, allow you to send the same fax message to many fax numbers by pressing only a One Touch key and Black Fax Start or Search/Speed Dial , # , the two-digit location and Black Fax Start . First , you ?[...]

8 - 4 AUTO DIAL NUMBERS AND DIALING OPTIONS Dialing Options You can use your fax machine to make telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name you ’ ve stored, or, if you haven ’ t stored a name, the fax number you ’ ve stored. Manual Dialing M[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 8 - 5 One Touch Dialing 1 Pick up the handset — OR — Press Hook/Hold . 2 When you hear a dial tone, press the One Touch key of the location you want to call. (See Storing One Touch Dial Numbers , page 8-1.) 3 If you pressed Hook/Hold to dial the call, pick up the handset when the other party answers. (The s[...]

8 - 6 AUTO DIAL NUMBERS AND DIALING OPTIONS Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 8 - 7 ■ If the memory is full, press Stop/Exit to abort the job or if more than one page has been scanned, press Black Fax Start to send the portion that is in the memory. 1 Place the original face down in the ADF. 2 Enter a number using One Touch, Speed Dial, a Group number, Search or the dial pad. Example: [...]

8 - 8 AUTO DIAL NUMBERS AND DIALING OPTIONS Tone/Pulse If you have pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals. 1 Lift the handset. 2 Press # . Any digits dialed after this send tone signals. [...]

TELEPHONE SERVICES 9 - 1 9 9 Telephone Services Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. Distinctive Ring The term “ Distinctive Ring ” is used by Brother to identify a phone company service that is given many names, depending on the telephone company yo[...]

9 - 2 TELEPHONE SERVICES Do You Have Voice Mail? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls . However, this Distinctive Ring feature allows the use of more than one number on yo[...]

TELEPHONE SERVICES 9 - 3 VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring Feature. Here ’ s why: MANUAL mode will never pick up a call by itself, since it is[...]

9 - 4 TELEPHONE SERVICES Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area. Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll throu[...]

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES) 10 - 1 10 10 Remote Fax Options (Not Available for Color Faxes) Fax Forwarding/Paging Programming a Fax Forwarding Number When Fax Forwarding is set to ON , your fax machine stores the received fax in memory. Then it dials the fax number you ’ ve programmed and forwards the fax message. 1 Press M[...]

10 - 2 REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES) 4 If your pager requires a PIN, enter the PIN, press # , press Redial/Pause , enter your fax machine telephone number followed by # # , and then press Menu/Set . For example , 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # # — OR — If you do not need a PIN, press Redial/Pause , enter t[...]

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES) 10 - 3 Changing Remote Retrieval Access Code Enter your Remote Access Code when the fax machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See Operation from Extension Telephones , page 6-5.) 1 Press Menu/Set , 2 , 5 , 3 .[...]

10 - 4 REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES) Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Remote Commands Operation Details 95 Change Fax Forwarding /Pa[...]

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAXES) 10 - 5 Retrieving Fax Messages 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 As soon as you hear two short beeps, use the dial pad to press 9 6 2 . 4 Using the dial pad, enter the number of the remote fax machine where you want yo[...]

11 - 1 PRINTING REPORTS 11 11 Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report. For initial setup: Press Menu/Set , 2 , 4 , 1 . — OR — Press Menu/Set , 2 , 4 , 2 . Customizing the Transmission Verification Report You can use the Transmission [...]

PRINTING REPORTS 11 - 2 2 Press to choose an interval, and then press Menu/Set . (If you choose 7 days, the LCD prompts you to choose the day at which to begin the 7-day countdown.) 3 Enter the time to begin printing in 24-hour format, and then press Menu/Set . (For example: enter 19:45 for 7:45 PM.) 4 Press Stop/Exit . Using the Reports Key Five r[...]

12 - 1 MAKING COPIES 12 12 Making Copies Basic Copy Operations Your fax machine allows you to make high- quality photocopies and transparencies. Copies can be in black and white or full color. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress. Making a Single Copy 1 Place the[...]

MAKING COPIES 12 - 2 Out of Memory Message If the memory becomes full while you are making copies, the LCD shows a message: If the OUT OF MEMORY message appears while you are scanning the first page of your original, press Stop/Exit to cancel. Clear some jobs from memory so you can continue. If you were scanning subsequent page(s), press Black Copy[...]

12 - 3 MAKING COPIES Using the Options Key Use the Options key to set number of copies, paper type, paper size, brightness, enlargement/reduction ratio and special copy options for the next copy only . Paper Type You can change the paper type setting for the next copy only. 1 Place the original face down in the ADF. 2 Use the dial pad to enter the [...]

MAKING COPIES 12 - 4 Paper Size You can change the paper size setting for the next copy only. 1 Place the original face down in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Options and select OPT:PAPER SIZE , and then press Menu/Set . 4 Press to select the size of paper you are using ( LETTER , LEGAL , A4 o[...]

12 - 5 MAKING COPIES 5 Press Black Copy or Color Copy — OR — Press for additional settings. Reducing and Enlarging Copies 1 Place the original face down in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Options and press to select OPT:ELG/RDC , and then press Menu/Set . 4 Press to choose an enlargement or[...]

MAKING COPIES 12 - 6 Special Copy Option You can save paper by copying two pages onto one page. 1 Place the original face down in the ADF. 2 Press Options and to select OPT: SPECIAL , and then press Menu/Set . 3 Press to select 2 IN 1 or OFF ( 1 IN 1 ), and then press Menu/Set . 4 Press Black Copy or Color Copy — OR — Press for additional setti[...]

12 - 7 MAKING COPIES Changing Default Copy Settings Press Menu/Set and 3 to change default Copy mode settings. They will remain until you change them again by pressing Menu/Set . By pressing a number, you can adjust the Quality, Color and Contrast copy settings shown in the following chart. Press to scroll through the options for each setting, and [...]

MAKING COPIES 12 - 8 Copy Quality 1 Press Menu/Set , 3 , 1 . 2 Press to select the copy quality, and then press Menu/Set . 3 Press Stop/Exit . Color Adjustment 1 Press Menu/Set , 3 , 2 . 2 Press to select RED , GREEN or BLUE , and then press Menu/Set . 3 Press to make a darker copy, or press to make a lighter copy, and then press Menu/Set . 4 Retur[...]

12 - 9 MAKING COPIES Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents[...]

USING FAX-1800C AS A PRINTER 13 - 1 13 13 Using FAX-1800C as a Printer Download the Printer Driver from the Brother Web Site You can download the Brother Printer Driver from the Brother Solutions Center to use the FAX-1800C as a printer. Printer Specifications At the same time, you can download the manual for setting up and using the Brother Printe[...]

14 - 1 IMPORTANT INFORMATION 14 14 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispa[...]

IMPORTANT INFORMATION 14 - 2 If you experience trouble with your FAX-1800C, please contact a Brother Authorized Service Center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunction[...]

14 - 3 IMPORTANT INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency ene[...]

IMPORTANT INFORMATION 14 - 4 Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near w[...]

14 - 5 IMPORTANT INFORMATION Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. © Copyright 2000 Brother Industries, Ltd. All rights reserved. IBM, IBM PC and Proprinter are registered trademarks of International Business Machines Corporation. Hammermill a[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 1 15 15 Troubleshooting and Routine Maintenance Troubleshooting Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your fax machine often identifies the problem and displays an error message. The table below explains the most common error messages. You c[...]

15 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE INK EMPTY One or more of the ink cartridges are empty. The fax machine will stop all print operations (such as printing copies, faxes and jobs from the PC). While memory is available, black and white faxes will be received into memory. If a sending machine has a color fax, the fax machine ’ s “ han[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 3 Original Jam If the original is jammed, follow the steps below. Original is jammed inside front of control panel. 1 Remove any paper from the ADF that is not jammed. 2 Pull the jammed original out toward the front of the fax machine. 3 Press Stop/Exit . Original is jammed inside back of control panel. [...]

15 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE Printer Jam or Paper Jam Remove the jammed paper depending on where it is jammed in the fax machine. Paper is jammed in the multi-purpose sheet feeder. 1 Remove any paper from the multi- purpose sheet feeder that is not jammed. 2 Pull up the jammed paper to remove it. Note If it is difficult to pull th[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 5 Paper is jammed inside the fax machine. 1 Open the control panel cover by lifting it toward you, and then lift the top cover toward the back. 2 Remove the jammed paper. 3 Close the control panel cover and top cover. Paper is jammed inside the front of the fax machine. 1 Pull the paper toward you. Note [...]

15 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is jammed inside the back of the fax machine. If the paper rips, the pieces of paper may get stuck inside the back of the machine. 1 Remove any paper from the multi-purpose sheet feeder that is not jammed. 2 Open the Paper Jam Cover. 3 To loosen the paper, slide the Paper Width Guide to the wides[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 7 If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first . If the copy looks good, the problem is probably not your fax machine. Check the chart below and follow the troubleshooting tips. If you have any other problems, visit us at: htt[...]

15 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX ONLY , FAX/TEL or TAD: ANSWER MACH ). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord conne[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 9 How to Improve Print Quality Cleaning the Print Head Clean the print head if you get a horizontal line in the text or graphics on your printed pages. There are two print heads; each contains two print cartridges. You can clean either black and cyan, yellow and magenta, or all four colors by using Ink .[...]

15 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE Check the quality of the four color blocks in the sheet. (BLACK/CYAN/ YELLOW/MAGENTA). If the quality is OK for all colors, press 1 ( YES ) to go to STEP B –– OR –– If white horizontal lines appear in some color blocks below, press 2 ( NO ). The LCD will ask you if the print quality is OK for [...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 11 For 600 DPI, press the number of the test print that most closely matches the number 0 sample (1-8). For 1200 DPI, press the number of the test print that most closly matches the number 0 sample (1-8). 4 Repeat Steps 1 and 2 (in Print Quality Check ) to print another sample Print Quality Check Sheet, [...]

15 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and Shipping the Fax Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 First, remove all the ink cartridges and attach the white shipping cover. ( See Replacin[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 13 7 Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material. 8 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exch[...]

15 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE 9 Close the carton.[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 15 Routine Maintenance Cleaning the Scanner Unplug the fax machine, and then open the control panel cover. Clean the flat white pressure bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Cleaning the Fax Machine Printer Platen WARNING ■ Be sure to unplug the fax machine[...]

15 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the Ink Cartridges Your fax machine is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the fax machine will notify you with a message on the LCD. The LCD shows you which color[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 17 6 Hold the new ink cartridge as shown in the illustration, and then peel the sealing tape from the side of the ink cartridge. Carefully peel the tape in the direction away from you. 7 Each color has its own correct position. Insert each new ink cartridge into the carriage. 8 After installing the ink c[...]

15 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE Caution ■ DO NOT remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the printer will not know the quantity of ink left in the cartridge. ■ DO NOT shake the ink cartridges, because the ink may spill when you take off the sealing tape. ■ If i[...]

SPECIFICATIONS S - 1 S S Specifications Fax * “ Pages ” refers to the “ Brother Standard Chart No.1 ” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed 33600-2400 bps Automatic Fallb[...]

S - 2 SPECIFICATIONS Printer Controller One Touch Dial 12 stations Speed Dial 100 stations Automatic Redial 3 times at 5 minute intervals Auto Answer 0, 1, 2, 3 or 4 rings Communication Source Public switched telephone network Operating Environment 50 – 95 ° F (10 – 35 ° C) Best Print Quality 68 – 91 ° F (20 – 33 ° C) Power Source 120V [...]

SPECIFICATIONS S - 3 Print Media Consumable Items Paper Input Automatic loading from the Multi-Purpose Sheet Feeder ■ Paper type: Plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes ■ Paper size: A4, Letter, Legal Width 3.5 – 8.5" (89 – 216 mm) Length 5 – 14" (127 – 356 mm) Weight 17 – 32 lb [...]

G - 1 GLOSSARY G Glossary ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Auto Dial List A listing of names and numbers stored in Speed Dial memory, in numerical order. automatic fax transmission Sending a fax without picking up the handset of an external p[...]

GLOSSARY G - 2 Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line. Dual Access (Not Available for Color Faxes) Your fax machine can scan outgoing faxes or scheduled jobs into memory at the same time[...]

G - 3 GLOSSARY Overseas mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging Feature enables your fax machine to call your pager when a fax is received into its memory. Pause Allows you to place one or more 3.5 second delays in the dialing sequence of stored One Touch and Speed Dial numbers. [...]

INDEX I - 1 Index A access codes, storing and dialing 8-6 accessories and supplies ii ADF (Automatic Document Feeder) 7-1 alternating displays 4-1 assembly 2-3 document wire extension 2-7 grounded 3-prong plug 2-4 loading paper 2-8 paper wire extension 2-5 plastic document support 2-6 plastic paper tray 2-6 automatic dialing 8-4, 8-5 fax receive 6-[...]

I - 2 INDEX D date and time 5-2 Delayed Batch Transmission 7-10 Delayed Fax 7-10 dialing automatic fax redial 7-4 Groups 8-6 One Touch numbers 8-5 Search 8-4 Speed Dial numbers 8-5 document jam 15-3 size and resolution 7-1 Dual Access 7-4 E Easy Receive 6-3 ECM (Error Correction Mode) 1-6 envelopes 3-2, 3-3 error messages on LCD 15-1 CHECK PAPER 15[...]

INDEX I - 3 I ink cartridges 2-1, 2-10, 2-11, 2-12 installing 2-9 replacing 15-16 Ink Dot Counter 15-16 ink management 1-3, 15-9 J jack 2-15, 2-16 convert to RJ11 wall jack 2-16 EXT. jack external telephone 2-13 cordless phone 2-13 TAD (answering machine) 2-13 two-line telephone or TAD 2-16 triplex adapter 2-16 L LCD (Liquid Crystal Display) 1-3, 4[...]

I - 4 INDEX S safety instructions 14-4 Search for stored numbers 8-4 Secure Feed 15-4 Setup date and time 5-2 Station ID (fax header) 5-2 shipping the machine 15-12 special characters 5-3 Speed Dial changing 8-2 dialing 8-5 storing 8-2 T TAD (telephone answering device) connecting 2-13, 2-14 Receive Mode 6-1 recording outgoing message 2-15 two-line[...]

REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you[...]

R - 2 REMOTE RETRIEVAL ACCESS CARD Menu/Set 2 5 3 Program Fax Forwarding Number, 4 Turn Fax Storage on 6 Turn Fax Storage off 7 R ETRIEVE A F AX 9 6 then to Retrieve all faxes 2 Erase all fax messages 3 Changing Remote Retrieval Access Code 1 2 3 Menu/Set 4 Stop/Exit Remote Commands C HANGE P AGING /F AX F ORWARDING S ETTING 9 5 then to Turn featur[...]

EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE : The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does[...]

LE6598001 1 Printed in Malaysia These fax machines are made f or use in the USA and CANAD A only . W e cannot recommend using them ov erseas because it may violate the T elecommunications Regulations of that country and the power requirements of your multi-function center ma y not be compatible with the po wer av ailable in f oreign countries. Usin[...]