FHP DV1400 manual

Main tenan ce and Ser vice Gui de HP P av ilio n dv14 00 Entertainment Notebook PC HP C ompaq nx4 8 20 Notebook P C C ompaq Pr esar io V2 4 00 Notebook P C Doc ument P art Number: 3 9 6166- 00 2 No vember 200 5 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi ve information on ident[...]

© Copyright 2005 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and [...]

Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–20 3.4 Mass Storage Devices . . . . . . . . . . . . . .[...]

Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . .[...]

vi Maintenance and Servi ce Guide Cont en ts 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index[...]

Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Pa vilion dv1400 Entertainment Notebook PC 1 and the HP Compaq nx4820 Notebook PC and Compaq Presario V2400 Notebook PC (both represented by 2 ) of fer advanced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP P av i lion d v1400, H[...]

1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y computer model: ❏ Intel Pentium M 770 (2.13-GHz) with 400-MHz FSB ❏ Intel Pentium M 760 (2.0-GHz) with 400-MHz FSB ❏ Intel Pentium M 750 (1.8-GHz) with 400-MHz FSB ❏ Intel Pentium M 740 (1.7-GHz) with 400-[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 ■ Integrated wireless support for Mini PCI IEEE 802.11b and 802.11b/g WLAN de vice ■ Support for one T ype II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt A C adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery pack ■ [...]

1–4 Maintenance and Servi ce Guide Produc t Descr iption 1 .2 Reset ting t h e Com pu ter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly , ” for more inform[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power . The computer supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for [...]

1–6 Maintenance and Servi ce Guide Produc t Descr iption 1 .4 External Com ponen ts The external components on the front of the HP P avilion dv1400 are sho wn below and described in T able 1-1. F ront C omponents, HP P avilion d v1400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components HP P avilion d v1400 Item Component Function 1 Speakers (2) Produce stereo sound. 2P o w e r l i g h t ■ On: Computer is turned on. ■ Blinking: Computer is in standby . ■ Off: Computer is off . 3 IDE (Integrated Driv e Electronics) drive light On or bl[...]

1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the front of the HP Compaq nx4820 and Compaq Presario V2400 are sho wn below and described in T able 1-2. F ront C omponents, HP Co mpaq nx48 20 and Compaq Pr esario V2 400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Front Components HP Compaq nx4820 and Compaq Presario V2400 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless button light (select models only) On: An integrated wireless de vice is hardware enab led. 3P o w e r l i g h t ■ On: Computer is turned on. [...]

1–10 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the HP Pa vilion dv1400 are show n below and described in T able 1-3. R ight-Side Components , HP P av ilion dv14 00[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 3 Right-Side Components HP P avilion d v1400 Item Component Function 1 USB connectors (2) Connect an optional USB device . 2 6-in-1 Digital Media Reader (select models only) In Windows , suppor ts digital memor y cards. 3 1394 por t (select models only) Connects an optional 1[...]

1–12 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the HP Compaq nx4820 and Compaq Presario V2400 are sho wn belo w and described in T able 1-4. R ight-Side Co mponents, HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 Ta b l e 1 - 4 Right-Side Components HP Compaq nx4820 and Compaq Presario V2400 Item Component Function 1 USB connectors (2) Connect an optional USB device . 2 Digital memory card reader (select models only) In Windows , suppor ts digital memor y cards. 3 1394 por t (select models only) C[...]

1–14 Maintenance and Servi ce Guide Produc t Descr iption The external components on the rear and left side of the HP Pa vilion dv1400 are show n below and described in T able 1-5. Rear and L eft-Side Components , HP P av ilion dv1400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 Ta b l e 1 - 5 Rear and Left-Side Components HP P avilion d v1400 Item Component Function 1 Wireless light (select models only) On: An integrated wireless de vice is hardware enab led. 2 Exhaust vent Provides airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obst[...]

1–16 Maintenance and Servi ce Guide Produc t Descr iption The external components on the rear and left side of the HP Compaq nx4820 and Compaq Presario V2400 are sho wn belo w and described in T able 1-6. Rear and L eft-Side Components , HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 Ta b l e 1 - 6 Rear and Left-Side Components HP Compaq nx4820 and Compaq Presario V2400 Item Component Function 1 Exhaust ve nt Pro vide airflow to cool internal components. Ä T o pre vent o verheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft su[...]

1–18 Maintenance and Servi ce Guide Produc t Descr iption The ke yboard components on the HP Pa vilion dv1400 are shown belo w and described in T able 1-7. K eyboar d Components, HP P avili on dv1400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 T able 1-7 Ke yboard Components HP P avilion dv1400 Item Component Function 1 fn ke y Combines with other ke ys to perform system tasks. F or example, pressing fn+f7 decreases screen brightness. 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 3 f1 to f12 ke ys (12) [...]

1–20 Maintenance and Servi ce Guide Produc t Descr iption The ke yboard components on the HP Compaq nx4820 and Compaq Presario V2400 are sho wn below and described in T able 1-8. K ey board Co mponents, HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 T able 1-8 Ke yboard Components HP Compaq nx4820 and Compaq Presario V2400 Item Component Function 1 fn ke y Combines with other ke ys to perform system tasks. F or example, pressing fn+f7 decreases screen brightness. 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light. [...]

1–2 2 Maintenance and Servi ce Guide Produc t Descr iption The top components on the HP Pa vilion dv1400 are shown belo w and described in T able 1-9. T op Components, P art 1, HP P av i lion d v1400 Ta b l e 1 - 9 T op Components, Pa r t 1 HP P avilion d v1400 Item Component Function 1 Displa y switch If the computer is closed while on, turns of[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 3 3 D VD button When the computer is ■ Off , opens QuickPla y D VD mode. ■ On in Windows , opens the default Windows D VD application. ■ On in QuickPla y music mode, opens QuickPla y D VD mode. ■ On in QuickPla y D VD mode, displays the D VD setup menu. ■ In Standby , resumes fro[...]

1–2 4 Maintenance and Servi ce Guide Produc t Descr iption The top components on the HP Pa vilion dv1400 are shown belo w and described in T able 1-10. T op Components, P art 2 , HP P av ilion dv14 00[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 5 T able 1-10 T op Components, Pa r t 2 HP P avilion d v1400 Item Component Function 1N e x t / F a s t F o r w a r d but t o n When a disc is in the optical drive: ■ Press once to pla y the next tr ack or chapter . ■ Press fn+ this button to f ast forward. 2 Stop button When a disc is[...]

1–2 6 Maintenance and Servi ce Guide Produc t Descr iption The top components on the HP Pa vilion dv1400 are shown belo w and described in T able 1-11. T op Components, P art 3, HP P av i lion d v1400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 7 T able 1-11 T op Components, Pa r t 3 HP P avilion d v1400 Item Component Function 1 T ouchPad Mov es the pointer. 2 T ouchPad light On: T ouchPad is enab led. 3 Caps lock light On: Caps lock is on. 4 P ower/ button light ■ On: Computer is turned on. ■ Blinking: Computer is in standb[...]

1–2 8 Maintenance and Servi ce Guide Produc t Descr iption The top components on the HP Compaq nx4820 and Compaq Presario V2400 are sho wn below and described in T able 1-12. T op Components, P art 1, HP Compaq nx48 20 and Compaq Pr esario V2 400 T able 1-12 T op Components, Pa r t 1 HP Compaq nx4820 and Compaq Presario V2400 Item Component Funct[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 9 3 Wireless button Enables/disab les an internal wireless de vice. Wireless light On: an integrated wireless de vice is hardware enab led. 4 P ower button When the computer is ■ Off , press to tur n on the computer . ■ On, briefly press to initiate Hiber nation. ■ In Standby , br ie[...]

1–30 Maintenance and Servi ce Guide Produc t Descr iption The top components on the HP Compaq nx4820 and Compaq Presario V2400 are sho wn below and described in T able 1-13. T op Components, P art 2 , HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–31 T able 1-13 T op Components, Pa r t 2 HP Compaq nx4820 and Compaq Presario V2400 Item Component Function 1 T ouchPad horizontal scrolling region Scrolls tow ard left side or right side. 2 T ouchPad Mov es the pointer. 3 T ouchPad light On: T ouchPad is enab led. 4 T ouchPad on/off but t o[...]

1–3 2 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the HP P avilion dv1400 are sho wn below and described in T able 1-14. Bottom Compo nents, HP P av ilion dv14 00 T able 1-14 Bottom Components HP P avilion d v1400 Item Component Function 1 Optical drive Supports an optical disc. 2 Battery pack rel[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 3 4 Exhaust ve nts (4) Provide airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obstruct vents. Do not allow a hard surface , such as a printer , or a soft surf ace, such as pillows , thick rugs or clothing, to bloc k airflow . 5 Hard drive ba y H olds the intern[...]

1–34 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the HP Compaq nx4820 and Compaq Presario V2400 are sho wn below and described in T able 1-15. Bottom Components , HP Compaq nx4 8 20 and Compaq Pr esario V2 400 T able 1-15 Bottom Components HP Compaq nx4820 and Compaq Presario V2400 Item Component [...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 5 4 Exhaust v ents (4) Provide airflow to cool internal components. Ä T o pre vent o verheating, do not obstruct vents. Do not allow a hard surface , such as a printer , or a soft surf ace, such as pillows , thick rugs or clothing, to bloc k airflow . 5 Hard drive ba y Holds the internal [...]

1–3 6 Maintenance and Servi ce Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]

Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARN IN G: Only au thori zed tec hnic ians tr ained by HP should r epair this equipment . All trou bleshooting and repair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attempt [...]

2–2 Maintenance and Servi ce Guide T roubleshooting Acce ssing Compute r Setup The information and settings in Computer Setup are accessed from the File, Security , T ools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the computer . Press f10 while the F10 = Based Setup message is displayed in the lo wer-left corner of t[...]

T roubleshooting Maintenance and Serv ice Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Sa ve changes and exit , and then follo w the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you hav e entered is sav ed. Selecting fro m the Fi le Menu[...]

2–4 Maintenance and Servi ce Guide T roubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change , or delete an HP Administrator pass word. P ower-on pass word Enter , change, or delete a power-on pass word. P assw ord options ■ Enab le/Disable stringent security . ■[...]

T roubleshooting Maintenance and Serv ice Guide 2–5 Selectin g from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quick or comprehensiv e self-test on any hard drive in the system. Battery Inf or mation View inf or matio n about any battery packs in the computer . Memor y Check ■ Run a self-test[...]

2–6 Maintenance and Servi ce Guide T roubleshooting Selec ting from the Adv anced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) Change the Computer Setup language . Boot options ■ Enable/Disab le MultiBoot, which sets a star tup sequence that can include most bootable de vices and media in the system. ■ Set the[...]

T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T roubleshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar t[...]

2–8 Maintenance and Servi ce Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , Part 1” 2.16 “Flowchart 2.16—No Audio , Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart 2.1[...]

T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc h ar t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device work- ing? Go to “Flowchart 2.17—Nonfunc- tioning Devic[...]

2–10 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC [...]

T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y by recharging it, moving it to another computer , or replacing it. Pow e r o n ? Done[...]

2–12 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D[...]

T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if appli[...]

2–14 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between computer and co mputer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vi[...]

T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc h ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and [...]

2–16 Maintenance and Servi ce Guide T roubleshooting F lo wcha rt 2. 8— Non fu nct io nin g D ock in g D e vi ce (if applicable ) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into dock- ing device. Docking device operating[...]

T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc h ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connectio[...]

2–18 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 0 —No OS Loadin g , Hard Drive, Pa r t 1 Go to “Flowchart 2.17—Nonfunction- ing Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Load- ing, Hard Drive, Pa r t 2 . ” Reseat external hard drive. OS loading? Don[...]

T roubleshooting Maintenance and Serv ice Guide 2–19 Flowc h ar t 2. 1 1 —N o OS Lo a din g , H ard D rive, Pa r t 2 Load OS using Oper- ating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board.[...]

2–20 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2. 1 2—No OS Loadin g, Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Load- ing, Hard Drive, Pa r t 2 . ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc o[...]

T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc h ar t 2. 1 3—No OS Loadin g , Disk et te Drive Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyst[...]

2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loa ding , O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunction- ing Device . ” Go to “Flowchart 2.17—Nonfunctioning Device[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 5—No Au dio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” [...]

2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done [...]

T roubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wch ar t 2. 1 7—Nonfun c tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Rea[...]

2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2. 1 8—Nonfunc tionin g K e yboard Y N Keyboard operating properly? Keyboard not operating prop- erly . External device works? Replace system board. Replace system board. Connect computer to good external key- board. Reseat internal key- board connector (if applicable). Replace[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wc h ar t 2. 1 9—N onfunc tioning P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace inter[...]

2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wc h art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connec- tion. N Done Digital line? Network or modem jack active? Replace jack or have jack acti- vated. Connect to nondigital line. NIC/modem configured in OS? Reload driv[...]

Maintenance and Serv ice Guide 3–1 3 I llustra ted P arts C atalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. ✎ Reference is made throughout this chapter to “Best Buy 1” and “Best Buy 2” computer models. These references apply to HP Pa vilion dv1400 models that a[...]

3–2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.2 Comp uter M ajor Com ponents Comp ute r Major Componen ts, HP P av ilion dv14 00[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna transceivers and cables) F or use on HP P avilion dv1400 models 14.0-inch, WXGA, SV A with Brightview 14.0-inch, WXGA 373054-001 367783-001 F o[...]

3–4 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Components , HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 2 Switch co vers (include wireless button and light) F or use on HP P avilion dv1400 models with wireless capability F or use on HP P avilion dv1400 models without wireless capabi[...]

3–6 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts, HP P av ilion dv14 00[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboards F or use on HP P avilion dv1400 models Belgium Brazil Denmark Fr a n c e F rench Canada Germany Greece Israel International Italy Ko r e a Latin America Europe and th[...]

3–8 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Components , HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 4 LED boards (include cab le, not illustrated) F or use on HP P avilion dv1400 models 367797-001 F or use on HP Compaq nx4820 and Compaq Presario V2400 models 367798-001 5 T op co[...]

3–10 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts, HP P av ilion dv14 00[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 8 Processor s (include ther mal pad) Intel P entium M 770 (2.13- GHz) with 400-MHz FSB Intel P entium M 760 (2.0 -GHz) with 400-MHz FSB Intel P entium M 750 (1.8 -GHz) with 400-M[...]

3–12 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Components , HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 12 Speaker assemblies F or use on HP P avilion dv1400 models 367793-001 F or use on HP Compaq nx4820 and Compaq Presario V2400 models 374625-001 13 Base enclosures F or use on HP[...]

3–14 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts, HP P av ilion dv14 00[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Optical drives (include bezel) F or use on HP P avilion dv1400 models 8X D VD-ROM Drive 24X D VD/CD-R W Combo Drive 8X D VD±R W/R and CD-RW Doub le Lay er Combo Drive 8X D VD[...]

3–16 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Components , HP Compaq nx4 8 20 and Compaq Pr esario V2 400[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 16 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 40-GB 377651-001 375980-001 393659-001 4200-rpm 100-GB 80-GB 60-GB 40-GB 381721-001 367788-001 367787-001 367786[...]

3–18 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts, HP P av ilion dv14 00[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 18 Memory modules (266 MHz) 1024-MB 367775-001 512-MB 367774-001 256-MB 367773-001 SC Card memory modules (not illustrated) 256-MB 403573-001 128-MB 403572-001 Miscellaneous Plas[...]

3–20 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3. 3 Miscell aneous Plas tic s Kit Miscellaneou s Pla stics K it[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 T able 3-2 Miscellaneous Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Miscellaneous Plastics Kit F or use on HP Pa vilion dv1400 models 367765-001 1a 2a 3a 4a Includes: Mini PCI compar tment cover Memor y module compar tment cover Computer fe et [...]

3–2 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.4 M a s s S t ora ge D e vi ce s Mass St orage De vi ces T able 3-3 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 40-GB 377651-001 375980-001 393659-001[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 3 1 Hard drives (Continued) 4200-rpm 100-GB 80-GB 60-GB 40-GB 381721-001 367788-001 367787-001 367786-001 2 Optical drives F or use on HP Pa vilion dv1400 models 8X D VD-ROM Driv e 24X D VD/CD-RW Combo Driv e 8X D VD±R W/R and CD-RW Doub le Lay er Combo Drive 8X D VD±R W/R and CD-R[...]

3–2 4 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g HP USB pocket drive (not illustra ted) 338796-001 T able 3-3 Mass Storage Devices Spare P ar t Number Information (Continued) Item Description Spare P ar t Number[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 5 3.5 Miscellan eous Ta b l e 3 - 4 Miscellaneous (not illustrated) Spare P ar t Information Description Spare P ar t Number Logo Kits F or use on HP Pa vilion dv1400 models 373058-001 F or use on HP Compaq nx4820 models 395199-001 F or use on Compaq Presar io V2400 models 373059-001[...]

3–2 6 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Pow e r c or d s Fo r u s e i n : A ustralia and New Zealand 373979-011 Brazil 373979-201 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Canada, F rench Canada, Latin America, Thailand, and the United States [...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 7 3.6 Sequen tial P a rt N umber Listin g T able 3-5 Sequential Spare P ar t Number Listing Spare P ar t Number Description 309674-001 USB tra vel mouse 364727-001 USB digital drive 367759-001 Batter y pack, 6-cell, 4.4-AHr 367760-001 Batter y pack, 12-cell, 8.8-AHr 367763-001 Base e[...]

3–2 8 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 367777-AD1 Ke yboard for use on Co mpaq Presario V2400 models in K orea 367778-001 K eyboard f or use on HP Pa vilion dv1400 models in Asia P acific, A ustralia, Canada, Hong K ong, People’ s Republic of China, and the United States 367778-031 K ey[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 9 Spare P ar t Number Description 367778-A41 K eyboard fo r use on HP Pa vi lion dv1400 models in Belgium 367778-AB1 Ke yboard for use on HP P a vilion dv1400 models in T aiwan 367778-AD1 Ke yboard for use on HP P a vilion dv1400 models in K orea 367778-B31 K eyboard fo r use on Inte[...]

3–30 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 367789-001 8X D VD-ROM Driv e for use on HP P avilion dv1400 models 367790-001 24X D VD/CD-R W Combo Drive f or use on HP Pa vilion dv1400 models 367793-001 Speaker assemb ly for us e on HP Pa vilion dv1400 models 367794-001 USB/S-Vid eo controller bo[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–31 Spare P ar t Number Description 373059-001 Logo Kit f or use on Co mpaq Presar io V2400 models 373060-001 Displa y assembly , 14.0-inc h, WXGA, SV A with Brightview f or use on HP Compaq nx4820 models 373061-291 Mini PCI communications card, 802.11b/g Broadcomm f or use in Japan 373[...]

3–3 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 373979-291 P ower cord f or use in Japan 373979-AA1 Po wer cord f or use in P eople’s Repub lic of China 373979-AB1 Po wer cord f or use in T aiwan 373979-AD1 Po wer cord f or use in K orea 373979-BB1 Po wer cord f or use in Israel 373979-DJ1 P owe[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 3 Spare P ar t Number Description 389897-001 8X D VD±R W/R and CD-RW Combo Driv e, Double La yer fo r use on HP Compaq nx4820 an d Compaq Presario V2400 models 390622-001 Mini-PCI communications card, 802.11b/g FR VL for use in the United States 390622-002 Mini-PCI communications ca[...]

3–34 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 394905-001 T op cover f or use on HP Pa vilion dv1400 models (includes T ouchPad) 394906-001 T op cover f or use on full -featured Compaq Presario V2400 models 395135-001 915GM, f or use on full-f eatured HP Compaq nx4820 and Compaq Presario V2400 mod[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 5 Spare P ar t Number Description 403572-001 SD Card memor y module, 128-MB (266 MHz) 403573-001 SD Card memor y module, 256-MB (266 MHz) 404608-001 910GM system board f or use on defeatured HP Compaq nx4820 and Compaq Pr esario V2400 models 404686-001 T op cover f o r use on Compaq [...]

Maintenance and Serv ice Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ [...]

4–2 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying s) a way f[...]

Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enti ng Damage t o Re mo v able Dri v es Remov able drives are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able drive, or loss of information, observ e the follo wing precautions: ■ Before removin[...]

4–4 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies 4.4 Pre venting Elec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many integrated circuits provide some protection, b ut in many ca[...]

Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–5 4.5 P ac k a gin g and T rans portin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]

4–6 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]

Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–7 Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tabletop [...]

4–8 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Even[...]

Maintenance and Serv ice Guide 5–1 5 Remo v al an d Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are 62 scre ws, in 8 different sizes, that must be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w size and location during remov al and replacement. Refer to[...]

5–2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Nu mber Location[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disassembl y Sequenc e Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y pack 0 5.4 Hard[...]

5–4 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es Section Description # of Screws Remo ved 5.11 Displa y Assembly 4 5.12 Base Enclosure HP P avilion dv1400 = 20 HP Compaq nx4820 and Compaq Presario V2400 = 18 5.13 USB/S-Video Controller Board 2 5.14 Bluetooth Module 2 5.15 Speaker Assemb ly 0 5.16 RT C B a t t e r y 0 5.17 [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system[...]

5–6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer .) c. Lift the front edge of the battery pack 2 up and swing it back. d. Remov e the battery pack. Re mov ing the Battery P ack Re verse the abov e pr[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 .4 H ard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Hard Drive Spare P ar t Number Information F rame and connector included. 5400-rpm 80-GB 60-GB 40-GB 4200-rpm 100-GB 80-GB 60-GB 40-GB 377651-001 375980-001 393659-001 381721-001 367788-001 367[...]

5–8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 2. Loosen the two black PM2.0×5.0 scre ws 1 that secure the hard dri ve cov er to the computer . 3. Lift the left side of the cov er 2 and swing it to the right. 4. Remov e the hard driv e cov er . ✎ The hard dri ve cov er is included in the Miscellaneous Plastics Kits, w[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–9 5. Use the mylar tab 1 to lift the hard dri ve 2 until it disconnects from the computer . 6. Remov e the hard driv e from the hard dri ve bay . Re mov ing the Hard Dr iv e[...]

5–10 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 7. Remov e the four PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. 8. Lift the frame 2 straight up to remov e if from the hard driv e. 9. Slide the hard dri ve connector 3 of f the hard dri ve. Re mov ing the Hard Dr iv e Fr ame and Connector Re v[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, which are av ailable using the follo wing spare part numbers: ■ 367765-001 (for use on HP Pa vilion dv1400 models) ■ 367766-001 (for[...]

5–12 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 6 M e m o r y M o d u l e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information 1024-MB 367775-001 512-MB 367774-001 256-MB 367773-001[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–13 2. Loosen the two black PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the front edge of the memory module compartment cove r 2 up and swing it back. 4. Remov e the memory module compartment cove r . ✎ The memory module comp[...]

5–14 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises aw ay from the computer .) 6. Slide the module 2 away from the sock et at an angle. ✎ Memory modules are slotted to pre vent incorrect[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–15 5 .7 Mini PCI Communi ca tions Module 1. Prepare the computer for disassembly ( Section 5.3 ). Mini PCI Communications Module Spare P ar t Number Information 802.11b/g Broadcomm (f or use in most of the world) 802.11b/g Broadcomm (f or use in the rest of the world) 802.11b/g[...]

5–16 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 2. Loosen the black PM2.0×5.0 scre w 1 that secures the Mini PCI compartment cov er to the computer . 3. Lift the rear edge of the Mini PCI compartment cov er 2 up, and then swing it forward. 4. Remov e the Mini PCI compartment cov er . ✎ The Mini PCI compartment cov er [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–17 ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6. Spread the two retaining tabs 2 that s[...]

5–18 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .8 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). Optical Drive Spare P ar t Number Information F or use on HP Pa vilion dv1400 models 8X D VD-ROM Driv e 24X D VD/CD-RW Combo Driv e 8X D VD±R W/R and CD-RW Doub le Lay er Combo Dr ive 8X D VD±R [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–19 2. Remov e the PM2.0×8.5 screw 1 that secures the optical dri ve to the computer . 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to slide the op[...]

5–20 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 9 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). Switch Co ver Spare P ar t Number Information F or use on HP Pa vilion dv1400 models with wireless capability F or use on HP Pa vilion dv1400 models without wireless capability 367781-001 36778[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–21 2. Position the computer with the rear panel to ward you. ✎ Steps 3 through 9 apply only to HP Pa vilion dv1400 models. See steps 10 through 14 in this section for information on removing the switch co ver on HP Compaq nx4820 and Compaq Presario V2400 models. 3. Remov e th[...]

5–2 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Insert a flat-blade scre wdriv er under the outside edges of the display hinge cov ers. 7. Lift up on the outside edges of the hinge cov ers 1 until the swit[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 8. Swing the rear edge of the switch cov er forward. Remo ving the S witc h Co ver , HP P av ilion d v1400 Models Only 9. Remov e the switch cov er .[...]

5–2 4 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 10 through 14 apply only to HP Compaq nx4820 and Compaq Presario V2400 models. 10. Remov e the two silver PM2.0×5.0 scre ws that secure the switch cov er to the computer . Re mov ing the S wit ch Co ver Sc re ws, HP C ompaq nx48 20 and Compaq Pr esario V2 400 Mo[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 11. T urn the computer display-side up with the front panel to ward you. 12. Open the computer as far as possible. 13. Insert a flat-blade scre wdriv er into the slots located behind the F1, F5, F11, and insert keys 1 and lift up on the front edge of the switch cov er 2 unt[...]

5–2 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 0 Keyb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the optical driv e ( Section 5.8 ). 3. Remov e the switch cov er ( Section 5.9 ). 4. Close the computer . 5. T urn the computer upside down with the front to ward you. Ke yboard Spare P[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 ✎ Steps 6 through 11 apply only to HP Pa vilion dv1400 models. See steps 12 through 15 in this section for information on removing the k eyboard on HP Compaq nx4820 and Compaq Presario V2400 models. 6. Remov e the two silver PM2.0×5.0 scre ws that secure the ke yboard to[...]

5–2 8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 7. T urn the computer display-side up with the front panel to ward you. 8. Open the computer as far as possible. 9. Lift the rear edge of the ke yboard and swing it forward until it rests on the palm rest. Releasing the K e yboar d, HP P av ilion dv14 00 Models Only[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 10. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the K e yboar d Cable , HP P avili on dv14 00 Models Only 11. Remov e the keyboard.[...]

5–30 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 12 through 15 apply only to HP Compaq nx4820 and Compaq Presario V2400 models. 12. Remov e the four PM2.0×3.0 screws 1 that secure the ke yboard to the computer . 13. Swing the rear edge of the ke yboard 2 up and forward until it rests on the palm rest. Relea sin[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–31 14. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnecting the K ey board Cable , HP Compaq nx4 8 20 and Compaq Pr esario V2 400 Models Only 15. Remov e the keyboard. Re verse the abov e[...]

5–3 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 1 Displa y Assem bly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment ( Section 5.6 ) and Mini PCI compartment cov ers ( Section 5.7 ). Display Assemb ly Spare P ar t Number Information F or use on HP Pa vilion dv1400 [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 3. Disconnect the wireless antenna cables from the Mini PCI communications card. Discon nect ing the Wireless Antenna Cables 4. Remov e the wireless antenna cables from the Mini PCI and memory module compartments. 5. Remov e the switch cov er ( Section 5.9 ). 6. Remov e the[...]

5–34 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 9. Disconnect the display cable 1 from the system board. 10. Remov e the tape 2 that secures the wireless antenna cables to the top cov er . 11. Remov e the cables from the clips 3 in the top cov er . Disconnecting the Displa y Cable and Re mov ing the Wir eless Anten na Ca[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 ✎ Steps 12 and 13 apply only to HP Pa vilion dv1400 models. See steps 14 and 15 in this section for information on removing the display assembly on HP Compaq nx4820 and Compaq Presario V2400 models. Ä CAUT ION: Support the display a ssembl y when r emov ing the follo win[...]

5–3 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 14 and 15 apply only to HP Compaq nx4820 and Compaq Presario V2400 models. Ä CAUT ION: Support the display a ssembl y when r emov ing the follo wing scr ew s. F ailure t o support the display ass embly can r esult in damage to the display a ssembly and othe r co[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 5. 1 2 B a s e E n c l o s u re 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display asse[...]

5–38 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 2 through 8 apply only to HP Pa vilion dv1400 models. See steps 9 through 11 in this section for information on removing the base enclosur e on HP Compaq nx4820 and Compaq Presario V2400 models. 2. Remov e the two PM2.0×8.5 scre ws that secure the base enclosure [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 3. T urn the computer upside down with the front to ward you. 4. Remov e the fourteen PM2.0×8.5 screws that secure the base enclosure to the computer . Remo ving the Base Enc losur e Scr ew s, P art 2 , HP P av ilion dv14 00 models Only[...]

5–40 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. Remov e the four silver PM2.0×5.0 scre ws that secure the base enclosure to the computer . Remo ving the Base Enc losur e Scr ew s, P art 3, HP P av ilion dv1400 models Only[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–41 6. Swing the rear edge 1 of the base enclosure straight up and forward until it rests at an angle. 7. Slide the base enclosure 2 back at an angle. 8. Remov e the base enclosure. Remo ving the Base Enc losur e, HP P av ilion dv14 00 models Only[...]

5–4 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 9 through 11 apply only to HP Compaq nx4820 and Compaq Presario V2400 models. 9. Remov e the fifteen PM2.0×8.5 scre ws that secure the base enclosure to the computer . Remo ving the Base Enc losur e Scr ew s, HP Compaq nx4 8 20 and Compaq Pr esario V2 400 Models[...]

Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 10. Remov e the fi ve silver PM2.0×5.0 scre ws that secure the base enclosure to the computer . 11. Lift the base enclosure straight up and remov e it. Remo ving the Base Enc losur e, HP C ompaq nx4 8 20 and Compaq Pr esario V2 400 Models Only Re verse the abov e procedur[...]

5–44 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 3 USB/S - Video Controll er Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ?[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 2. Remov e the two silver PM2.0×5.0 scre ws 1 that secure the USB/S-V ideo controller board to the top cov er . 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remov e the USB/S-V ideo controller board. Remo ving the U SB/S -V ideo Co[...]

5–46 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 4 Bluetooth Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ❏ Base enclosu[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 2. T urn the USB/S-V ideo controller board upside down with the USB port facing you. 3. Remov e the two PM1.5×3.5 scre ws 1 that secure the Bluetooth module to the USB/S-V ideo controller board. 4. Disconnect the Bluetooth module cable 2 from the USB/S-V ideo controller bo[...]

5–48 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 5 Spe ak er Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ❏ Base enclo[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remov e it from the top cover . Remo ving the Speak er Assembl y Re verse the abov e procedure to install the speaker assembly .[...]

5–50 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 6 R TC B a t t e r y ✎ The R TC battery is included with the system board. Refer to Section 5.21, “System Board, ” for spare part number information. 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–51 2. Remov e the R TC battery from the socket on the system board. Re mov ing the RT C Bat tery Re verse the abov e procedure to install the R TC battery . Make sure the R TC battery is installed with the “+” sign facing up.[...]

5–5 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 7 Menu Contr ol But ton Boar d ✎ This section applies only to HP Pa vilion dv1400 models. 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboar[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 3 3. Remov e the tape 1 that secures the menu control button board cable to the system board. 4. Release the ZIF connector 2 to which the menu control button board cable is connected and disconnect the cable 3 . Disconnecting the Menu C ontr ol Button Board Ca ble[...]

5–54 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. Remov e the four PM2.0×3.0 screws 1 that secure the menu control button board and shield to the top co ver . 6. Remov e the menu control button board shield 2 and board 3 . Remo ving the Menu C ontrol Button Boar d and Shield Re verse the abov e procedure to install the[...]

Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 5 . 1 8 H eat Sink 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ❏ Base enclosure ( Se[...]

5–5 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. Disconnect the fan cable 1 from the system board. 4. Remov e the three silver PM2.0×5.0 scre ws 2 that secure the heat sink to the top cov er . 5. Remov e the heat sink 3 . Re mov ing the Heat Sink Re verse the abov e procedure to install the heat sink.[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 5. 1 9 F a n 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ❏ Base enclosure ( Section [...]

5–5 8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. Remov e the two silver PM2.0×5.0 scre ws 1 that secure the fan to the heat sink. 4. Remov e the fan 2 . Re mov ing the F an Re verse the abov e procedure to install the fan.[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 5. 2 0 P r o c es s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ❏ Base enclosure[...]

5–60 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 2. T urn the processor locking screw 1 ¼-turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Remo ving the Pr [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–61 5. 2 1 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory m[...]

5–6 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ❏ Base [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–6 3 4. T urn the top cover upside do wn with the front toward you. ✎ Steps 5 and 6 apply only to HP Pa vilion dv1400 models. See steps 7 and 8 in this section for information on removing the system board on HP Compaq nx4820 and Compaq Presario V2400 models. 5. Release the ZIF[...]

5–64 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 7 and 8 apply only to HP Compaq nx4820 and Compaq Presario V2400 models. 7. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 8. Remov e the four silver PM2.0×5.0 scre ws 3 that secure the syst[...]

Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–6 5 9. Flex and hold the left edge of the top co ver 1 to the left. 10. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear . Re leasing the S yst em Board , P art 1[...]

5–66 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 11. Flex and hold the front edge of the top co ver 1 forward. 12. Lift the front of the system board 2 until the audio connectors 3 are clear . Re leasing the S yst em Board , P art 2[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–6 7 13. Slide the system board to the left at an angle and remov e it from the top cov er . Re mov ing the S ys tem Board Re verse the abov e procedure to install the system board.[...]

5–6 8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .2 2 LED Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K eyboard ( Section 5.10 ) ❏ Display assembly ( Section 5.11 ) ❏ Base enclosoure ( Se[...]

Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–6 9 ✎ Steps 3 and 4 apply only to HP Pa vilion dv1400 models. See steps 5 and 6 in this section for information on removing the LED board on HP Compaq nx4820 and Compaq Presario V2400 models. 3. Release the ZIF connector 1 to which the LED board cable is connected and disconn[...]

5–7 0 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 5 and 6 apply only to HP Compaq nx4820 and Compaq Presario V2400 models. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 6. Remov e the two PM2.0×3.0 scre ws 3 that secure the LED board t[...]

Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions HP P avilion dv1400 Height (varies from front to bac k) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in HP Compaq nx4820 and Co mpaq Presario V2400 Height (va[...]

6–2 Maintenance and Servi ce Guide Spe cificat ions T emperature Operating* Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonope[...]

Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 14.0-inch, WXGA, SV A Display Dimensions Height Width Diagonal 27.94 cm 20.83 cm 35.56 cm 11.0 in 8.2 in 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.279 × 0.279 mm 1280 × 768 RGB ve[...]

6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 80-GB 60-GB 60-GB 40-GB Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec A T A [...]

Specific at ions Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°[...]

6–6 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 5 DV D ± R W/R and CD-RW Doub le Layer Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (sing[...]

Specific at ions Maintenance and Serv ice Guide 6–7 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level Audio-out, 0.7 Vrms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV[...]

6–8 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 6 D VD/CD-RW Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n) CD-[...]

Specific at ions Maintenance and Serv ice Guide 6–9 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DM[...]

6–10 Maintenance and Servi ce Guide Spe cificat ions T able 6-7 D VD-ROM Drive Applicable disk D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) D[...]

Specific at ions Maintenance and Serv ice Guide 6–11 T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s a[...]

6–12 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5 A vailabl e for PC Card DMA6 Not assigned DMA7 Not assigned[...]

Specific at ions Maintenance and Serv ice Guide 6–13 Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho st Controller—24CD IRQ4 COM1 IRQ5* Cone xant AC—Link A udio SMBus Controller—24C3 Data F ax Modem with Smar tCP IRQ6 Diskette drive IRQ7* P arall[...]

6–14 Maintenance and Servi ce Guide Spe cificat ions Hard ware IRQ System Function IRQ12 Synaptics PS/2 por t pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y IDE channel IRQ17 Conexant A C -Link Audio IRQ17 Soft V90 Data F ax Modem with Smar tCP IRQ17 A Ti Mobility Radeon Xpress 200 Series IRQ19 Standard E[...]

Specific at ions Maintenance and Serv ice Guide 6–15 T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direc t memor y access controller 0x00000020-0x00000021 Program mab le interrupt controller 0x0000002E-0x0000002F Sy stem board resources 0x00000040-0[...]

6–16 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primar y IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data P or t 0x00000279-0x00000279 ISAPNP Read Data P or t 0x00000280-0x00000293 System board resources 0x00000376[...]

Specific at ions Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 Sys[...]

6–18 Maintenance and Servi ce Guide Spe cificat ions T able 6-11 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI br idge 0xD4100000-0xD41FFFFF A TI MOBILITY RADEON Xpress 200 Ser ies 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI br idge 0xD8000000-0xDBFFFFFF A TI M[...]

Specific at ions Maintenance and Serv ice Guide 6–19 Memory Map Address (he x) System Function (shipping configuration) 0xD4208000-0xD42087FF T exas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000-0xD4203FFF T e xas Instr uments OHCI Compliant IEEE 1394 Host Controller 0xD4204000-0xD4205FFF Broadcom 802.11b/g WLAN 0xFFEFF000-0xFFE[...]

6–20 Maintenance and Servi ce Guide Spe cificat ions Memory Map Address (he x) System Function (shipping configuration) 0xD4209400-0xD42094FF Realtek R TL81 39/810x F amily F ast Ether net NIC 0xD4003400-0xD40034FF Cone xant AC-Link A udio 0xD4003800-0xD40038FF SoftV90 Data F ax Modem with Smar tCP 0xFEC00000-0xFEC00FFF System board resources 0xF[...]

Maintenance and Serv ice Guide A–1 A Conn ec tor P in A ssi gnm ents Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

Connector P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 TV - Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground[...]

A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 1 2 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

Connector P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

A–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

Maintenance and Serv ice Guide B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is [...]

B–2 Maintenance and Servi ce Guide P ow er Cor d Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for[...]

P ow er Cord Set Requir ements Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicab le Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME[...]

B–4 Maintenance and Servi ce Guide P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMKO 1 P eople’s Repub l ic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conducto[...]

Maintenance and Serv ice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kits, spare part numbers 367776-001 (for use on HP Pa vilion dv1400 models) and 373534-001 (for use on HP Compaq nx[...]

C–2 Maintenance and Serv ice Guide Scr ew Listing B l a c k P h i l li p s M2.0× 5.0 S c rew L o c a t i o n s Ta b l e C - 1 Black Phillips PM2.0×5.0 Scre w Color Qty . Length Thread Head Width Black 9 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard driv e co ver to the computer (scre ws are captured on the cov er by C clip[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 B l a c k P h i l li p s M2.0× 5.0 S c rew L o c a t i o n s Ta b l e C - 1 Black Phillips PM2.0×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 9 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly on the HP Compaq nx4820 and Compaq Presario V2400[...]

C–4 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 .5×4. 0 Scr e w Locatio ns Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.4 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips M2 . 0×8.5 Sc re w Locatio n Ta b l e C - 3 Phillips PM2.0×8.5 Screw Color Qty . Length Thread Head Width Black 32 8.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.8 ) mm[...]

C–6 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0×8.5 Sc re w Locatio ns Ta b l e C - 3 Phillips PM2.0×8.5 Screw (Continued) Color Qty . Length Thread Head Width Black 32 8.5 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the base encl osure on the HP P avilion dv1400 (documented in Section 5.12 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips M2 . 0×8.5 Sc re w Locatio ns Ta b l e C - 3 Phillips PM2.0×8.5 Screw (Continued) Color Qty . Length Thread Head Width Black 32 8.5 mm 2.0 mm 4.0 mm Where used: 14 screws that secure the base enclosure on the HP P avilion dv1400 (documented in Section 5.12 ) mm[...]

C–8 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0×8.5 Sc re w Locatio ns Ta b l e C - 3 Phillips PM2.0×8.5 Screw (Continued) Color Qty . Length Thread Head Width Black 32 8.5 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base en closure on the HP Compaq nx4820 and Compaq Presario V2400 (documented in Section 5.12 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the s witch co ver on the HP P avilion dv1400 (documented in Section 5.9 ) mm[...]

C–10 Maintenance and Servi ce Guide Scr ew Listing Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the s witch cover on the HP Compaq nx4820 and Compaq Presario V2400 (documented in Sect[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the k eyboard on th e HP P avilion dv14 00 (documented in Section 5.10 ) mm[...]

C–12 Maintenance and Servi ce Guide Scr ew Listing Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the base encl osure on the HP P avilion dv1400 (documented in Section 5.12 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the HP Compaq nx4820 and Compaq Presario V2400 (documented i[...]

C–14 Maintenance and Servi ce Guide Scr ew Listing Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the USB/S-Video c ontroller board to the (documented in Section 5.13 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–15 Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the heat sink to the (documented in Section 5.18 ) mm[...]

C–16 Maintenance and Servi ce Guide Scr ew Listing Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an to the heat sink (documented in Section 5.19 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–17 Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system bo ard on the HP P avilion dv1400 (documented in Section 5.21) mm[...]

C–18 Maintenance and Servi ce Guide Scr ew Listing Silv er Phillips M2 .0×5 .0 S cr ew L o cations Ta b l e C - 4 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 29 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system bo ard on the HP Compaq nx4820 and Compaq Presario V2400 (documented in Sect[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–19 Phillips M2 . 0×3 .0 Sc re w Locatio ns Ta b l e C - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the k eyboard on the HP Compaq nx4820 and Compaq Presario V2400 (documented in Section 5.10 ) mm[...]

C–20 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×3 .0 Sc re w Locatio ns Ta b l e C - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the men u control bu tton board on the HP P avilion dv1400 (documented in Section 5.17 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–21 Phillips M2 . 0×3 .0 Sc re w Locatio ns Ta b l e C - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board on the HP Compaq nx4820 and Compaq Presario V2400 (documented in Section 5.22 ) mm[...]

C–2 2 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×7 .0 Sc re w Locations Ta b l e C - 6 Phillips PM2.0×7.0 Screw Color Qty . Length Thread Head Width Black 4 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly on the HP P avilion dv1400 (documented in Section 5.11 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 3 Phillips M1. 5×3. 5 Scr ew L ocations Ta b l e C - 7 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth module to the USB/S-Video controller board (documented in Section 5.14 ) mm[...]

C–2 4 Maint enance and Service Gui de Scr ew Listing Phillips M1. 5×2 .0 Sc re w Locatio ns Ta b l e C - 8 Phillips PM1.5×2.0 Screw Color Qty . Length Thread Head Width Silver 3 2.0 mm 1.5 mm 6.0 mm Where used: 3 screws that secure the LED board on the HP P avilion dv1400 (documented in Section 5.22 ) mm[...]

Maintenance and Serv ice Guide D–1 D Disp l ay Compon ent Recy c ling Å W ARN IN G: The bac klight contains mer cury . Cautio n should be ex erc ised when r emo ving and handling the bac klight to a voi d damaging this component and cau sing exposur e to the merc ury . Ä CAUT ION: The pr ocedures in this appe ndix can r esult in damage to displ[...]

D–2 Maintenance and Servi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this app[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Remo ving the Displa y Bez el Scr ew Co vers and S cr ew s[...]

D–4 Maintenance and Servi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Remo ving the Displa y Bez el[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–5 4. Disconnect all LCD panel cables 1 from the display in verter and remov e the in verter 2 . Remo ving the Displa y Inv erter[...]

D–6 Maintenance and Servi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure. Re mov ing the L CD P anel[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–7 7. T urn the LCD panel upside down. 8. Remov e all screws that secure the LCD panel frame to the LCD panel. Re mov ing the L CD P anel Fr ame Scr e ws[...]

D–8 Maintenance and Servi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remov e the LCD panel frame 2 from the display panel. Re mov ing the L CD P anel Fr ame[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–9 11. Remov e the screws 1 that secure the backlight co ver to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r . Re mov ing the Backligh t Co ver[...]

D–10 Maintenance and Serv ice Guide Display C omponent Recy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel. Re leasing the Backli ght Cables[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–11 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel. Re mov ing the Backligh t Fr ame[...]

D–12 Maintenance and Serv ice Guide Display C omponent Recy cling Å W ARN IN G: The bac klight contains mer cury . Cautio n should be ex erc ised when r emo ving and handling the bac klight to a voi d damaging this component and cau sing exposur e to the merc ury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backligh t[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Re leasing the L CD P anel[...]

D–14 Maintenance and Serv ice Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the backlight and LCD panel.[...]

Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–11 , 1–13 6-in-1 Digital Media Reader 1–11 6-in-1 Digital Media Reader light 1–11 A AC adapter, spare part number 3–25 , 3–30 , 3–34 arrow keys 1–19 , 1–21 audio troubleshooting 2–23 audio Y-cable, spare part number 3–32 audio-in (microphone) jack location 1–7 , 1?[...]

Index–2 Maintenance and S ervice Guide Index computer feet illustrated 3–20 locations 5–11 Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 computer specifications 6–1 connector pin assignments external monitor A–4 headphone A–6 microphone A–6 monitor [...]

Index Maintenance and Serv ice Guide Index–3 spare part numbers 3–15 , 3–23 , 3–30 , 3–31 , 5–18 specifications 6–10 E electrostatic discharge 4–4 , 4–8 entertainment cable, spare part number 3–25 , 3–32 exhaust vents 1–15 , 1–17 , 1–33 , 1–35 expansion port 1–15 , 1–17 external monitor port location 1–15 , 1–1[...]

Index–4 Maintenance and S ervice Guide Index headset, spare part number 3–25 , 3–30 heat sink removal 5–55 spare part number 3–9 , 3–34 , 5–55 HP USB pocket drive, spare part number 3–24 I I/O address specifications 6–15 IDE drive light 1–7 , 1–9 interrupt specifications 6–13 K keyboard removal 5–26 spare part numbers 3–[...]

Index Maintenance and Serv ice Guide Index–5 Miscellaneous Plastics Kit components 3–20 contents 3–19 , 3–21 , 3–27 , 3–34 , 3–35 spare part numbers 3–19 , 3–21 , 3–27 , 3–34 , 3–35 modem jack location 1–15 , 1–17 pin assignments A–5 modem, troubleshooting 2–28 monitor port location 1–15 , 1–17 pin assignments A?[...]

Index–6 Maintenance and S ervice Guide Index removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–10 , 1–12 RJ-11 (modem) jack location 1–15 , 1–17 pin assignments A–5 RJ-45 (network) jack location 1–15 , 1–17 pin assignments A–2 RTC battery, removal 5–50 S Screw Kit, spare part number 3–25 , 3–27[...]

Index Maintenance and Serv ice Guide Index–7 TouchPad vertical scroll region 1–27 , 1–31 transporting precautions 4–5 troubleshooting audio 2–23 Computer Setup 2–2 docking device 2–16 flowcharts 2–7 keyboard 2–26 modem 2–28 network 2–28 nonfunctioning device 2–16 , 2–25 OS loading 2–17 overview 2–1 pointing device 2–[...]