Freedom9 IP 800 manual

freeV iew IP 800 Eight Port KVM over IP SWITCH USER’S MANUAL Rev 1.2 P/N: KVM-08IA[...]

Copyright and T rademark Information This document contains propriet ary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc. © Copyright 2005, freeView IP and the freedom9 comp any logo[...]

freeVie w IP 800 User ’ s Manual T ABLE OF CONTENTS 1 QUICK INST ALLA TION GUIDE....................................................................................................... .... 6 1.1 I NTRODUCTION ............................................................................................................................... 6 1.2 H ARD[...]

freeVie w IP 800 User ’ s Manual 2 5.9 T HE R EMOTE C ONSOLE ................................................................................................................ 35 5.10 M AIN W INDOW ............................................................................................................................. 36 6 MENU OPTI ONS .......[...]

freeVie w IP 800 User ’ s Manual LIST OF FIGURES Figure 1-1: KVM Setup Program .................................................................................................. ................. 7 Figure 1-2: Remo te Console ..................................................................................................... ....................[...]

freeVie w IP 800 User ’ s Manual 4 Figure 6-13: Cert ificate Settings .............................................................................................. ................... 58 Figure 6-14: SSL Ce rtificate Upload ............................................................................................ ............... 59 Figure 6-15[...]

freeVie w IP 800 User ’ s Manual LIST OF T ABLES T able 1-1: Defaul t Network Settings ............................................................................................ .................. 6 T able 2-1: Host System Fail ures and Detect ion Methods .......................................................................... .1 0 T able 4-1[...]

freeVie w IP 800 User ’ s Manual 6 1 Quick Inst allation Guide 1.1 Introduction The freeView IP 800 redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP . The freeV iew IP 800 can also be used in a multi administrator and multi server environment. Also, the freeVie w IP 800 is a KVM swi[...]

freeVie w IP 800 User ’ s Manual the unit has been connected to the network and powered on. T o change the network settings of the device: 1. Open Windows Explorer and browse to the CD drive. 2. Double-click the file KVMSetup.exe. 3. A screen similar to Figure 1-1 will be displayed. Figure 1-1: KVM Setup Program 4. Select the unit’s MAC address[...]

freeVie w IP 800 User ’ s Manual 8 It is recommended that the default password be changed immediately to prevent unauthorized access to the device. 1.6 Remote Console The Remote Console is the redirected screen, keyboard and mouse of th e remote host system to which the freeV iew IP 800 is connected. The web browser w hich is used to access the u[...]

freeVie w IP 800 User ’ s Manual 2 Introduction Thank you for purchasing the freeView IP 800. The freeView IP 800 saves money , time, space, equipment and power . The freeView IP 800 defines a new class of remote KVM access devices; it combines digital remote KVM access via IP networks with comprehensive and integrated system management. The devi[...]

freeVie w IP 800 User ’ s Manual 10 B. Power cable det ached, power supply failure 28% C. CPU, Controller , main board failure 10% D. CPU fan failure 8% E. RAM failure 4% Using the freeV iew IP 800, administrators can determine which kind of hardware failure has occurred (See table 2-1). Type of Failure Detected By Hard disk failure Console scree[...]

freeVie w IP 800 User ’ s Manual • Daisy chain bank is automatically detected, no need for a DIP switch • Manage servers around the world • KVM (keyboard, video, mouse) access ov er IP and analog telephone line (external modem required) • BIOS level access • No impact on server or network performance • Automatically senses video resol[...]

freeVie w IP 800 User ’ s Manual 12 2.5 T echnical Specifications Model No. freeView IP 800 switch PC Port 8 Console Port 1 PC Port Connector (All Female T ypes) VGA HDDB 15-pin(shared with PS/2 keyboard and Mouse) Console Port Connector (All Female T ypes) Local Console: PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin VGA HDDB 15pin Remot[...]

freeVie w IP 800 User ’ s Manual 2.6 System Requirements Model No. freeView IP 800 switch Local console side One VGA Monitor One Keyboard One Mouse Network side 10/100Mbps Ethernet or Modem Remote Console side One comput er Computer side 8 PCs with 8 3-in-one cables (One HDDB 15-pin male to one HDDB 15-pin and two Mini Din 6-pin PS/2 cables) 2.7 [...]

freeVie w IP 800 User ’ s Manual 14 2.8 Product Details 8 port Rack Mount PS/2 IP-KVM switch:[...]

freeVie w IP 800 User ’ s Manual 3 Hardware Inst allation 3.1 Operation Overview Figure 3-1 shows an example of how to connect the freeView IP 800 KVM switch to its host, to peripheral devices, to the power source and to the local area network. freeVie w IP 800 IP Network Administrator Administrator 8 Servers Figure 3-1: freeView IP 800 Usage Sce[...]

freeVie w IP 800 User ’ s Manual 16 Step 2 Find a convenient place to put the unit. Its 19” rack mount form factor makes it ideal for mounting on a 19” rack. When mounting to a rack, attach the in cluded brackets to the side s of the unit. T ake note of the length of your cables so that your computers, KVM Switch, keyboard, mouse and monitor [...]

freeVie w IP 800 User ’ s Manual procedure for each computer . Step 7 Double-check all of the connections. Y ou can check the color of keyboard and mouse connectors to make sure the keyboard and mouse cables go to the correct port s. Step 8 Repeat steps 6 and 7 for the remainder of the co mputers. Step 9 Connect the Ethernet and/or modem, dependi[...]

freeVie w IP 800 User ’ s Manual 18 Using a 10 Mbp s Connection For 10BASE-T Ethernet networks, the Ethernet adapter uses Category 3, 4, 5 or 6 UTP cable. T o establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub. • Make sure that the cable is wired appropriately for a standard 10BASE-T adapter . • Align the RJ-45 plug[...]

freeVie w IP 800 User ’ s Manual 4 Configuration 4.1 Initial Configuration The freeVie w IP 800 is shipped with the network configuration listed in T able 4-1 . Parameter V alue IP auto configuration DHCP IP-Address None Net-mask 255.255.255.0 Default-Gateway None Table 4-1: Initial Network Configuration Note: If the DHCP connection fails on boot[...]

freeVie w IP 800 User ’ s Manual 20 Figure 4-1: freeView IP 800 Setup Tool On the upper left corner , the MAC address(es) of all freeView IP 800 switches are displayed. T o rescan for devices, click “Refresh Devices”. 1. Select the MAC address of the unit to be configured from the dropdown list. 2. Click “Query Device” to populate the cur[...]

freeVie w IP 800 User ’ s Manual Parity No S top bits 1 Flow Control None Table 4-2: Serial Line Settings 1. Power off the unit. 2. Power on the unit and immediately press the <Esc> key . 3. After the boot up sequence is completed, a “=>” prompt will appear . 4. T ype “config” and press the <Enter> key and wait for the conf[...]

freeVie w IP 800 User ’ s Manual 22 4.5.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeV iew IP 800 addresses this proble m with an intelligent synchronization algorithm. There are two mouse modes available on the freeV iew IP 800: 1. Auto mouse speed The automa[...]

freeVie w IP 800 User ’ s Manual 4.5.4 Host System Mouse Settings The host's operating system knows various settings from the mouse driver . Note: The following limitations do not apply if the Mouse T ype is set to USB and “MS Windows 000 and newer”. 2 While the freeV iew IP 800 works with acce lerated mice and is able to synchronize th [...]

freeVie w IP 800 User ’ s Manual 24 MS Windows 2000/2003 (Professional and Server), XP It is recommended to use the USB mouse option. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse S peed. For XP disable the “enhance pointer precision” option in the Control Panel. SUN Solaris Adjust the mouse settings either via xset m 1 or[...]

freeVie w IP 800 User ’ s Manual 5 Usage 5.1 Prerequisites The freeVie w IP 800 features an embedded operating syst em and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and how to use them in detail. The interfaces are accessed using th e TCP/IP protocol, thus they can be accessed th[...]

freeVie w IP 800 User ’ s Manual 26 browser to a st ate of the art encryption scheme. Figure 5-1 shows the dialog box pr esented by the Internet Explorer 6.0. Figure 5-1: Encryption Key Length in Internet Explorer Newer web browsers support strong encryption by default. 5.4 Using the freeView IP 800 as a KVM Switch The power on state of the freeV[...]

freeVie w IP 800 User ’ s Manual • 7-Segment BANK LED Indication When you would like to view the next bank KVM switch, please press the “BANK“ push button cyclically until you reach the destination bank. The bank LED will be changed from bank 1 to the maximum daisy chain level and then press cycle back to bank 1. B a n k 1 B a n k 2 B a n k[...]

freeVie w IP 800 User ’ s Manual 28 + + = P r e v i o u s B a n k Scroll Page Scroll Lock Lock Up + + = N e x t B a n k Page Scroll Lock Scroll Lock Down T o select PC port: + + + = Selected bank and PC + + = Beeper on local KVM Switch Note: The default Beeper function is ON and beeper control is only available for S can Mode + + + = A u t o S c [...]

freeVie w IP 800 User ’ s Manual + + = O S D s e t t i n g b a c k t o f a c t o r y d e f a u l t v a l u e . ( Note: This does not affect the p assword) + + = S e a r c h t h e s a m e P C n a m e Scroll Lock Scroll Lock Scroll Lock Scroll Lock + + = On Screen Display Menu R F SP ACE BAR Scroll Lock Scroll Lock 5.5 Dais y Chain Connection Diagr[...]

freeVie w IP 800 User ’ s Manual 30 Table 5-1: Daisy Chain Connection 5.6 Hot Plug The freeVie w IP 800 supports a “Hot Plug“ function for easy addition or r emoval of PCs. The user can arrange or maintain PCs as follo ws: 1. A PC can be disconnected and reconnected to the same or different p ort of the KVM unit without having to power it off[...]

freeVie w IP 800 User ’ s Manual 5.7 On Screen Display Operation The On Screen Display (OSD) menu can be opened by pressing the hot key combination (<Scroll Lock> + <Scroll Lock> + <S pacebar>). The following window will be displayed on your monitor . • The first section displays the active bank number . • The second section[...]

freeVie w IP 800 User ’ s Manual 32 CONSOLE ON/OFF , etc. • “OSD: 10 SEC” is the a mount of time the syst em name will be displayed on the monitor after the computer is selected. This value can be set from 05 sec to 99 sec. The factory default value is 10 sec. • “SCAN TIME” is the scan interval from one PC port to next PC during Au to[...]

freeVie w IP 800 User ’ s Manual entered once to access the console, this value will be set to “CONSOLE ON”. Remember to set it to “CONSOLE OFF” again if you want to lock it after closing th e console. Also, if the current CONSOLE is ON state and you reset KVM switch, the CONSOLE will set the ON state back t o OFF state. • When you fini[...]

freeVie w IP 800 User ’ s Manual 34 Figure 5-2: Login Screen The device has a built-in super user that has fu ll access to the device. The default username and password for the super user are show in T able 5-12 Login name super (factory default) Password pass (factor y default) Table 5-2: Default User Settings Note: The super user cannot access [...]

freeVie w IP 800 User ’ s Manual Figure 5-3: Main Page Return to the main p age of the freeView IP 800. Show the remote console. Log out of the web interface. Table 5-3: Web Interface Icons 5.8.2 Logging Out T o log out of the web interface, click the Logout button on the main window . The user will also be logged out automatically after 30 minut[...]

freeVie w IP 800 User ’ s Manual 36 connected to the freeV iew IP 800. Figure 5-4: Remote Console The Remote Console window is a Java Applet that establishes it s own connection to the freeView IP 800. The protocol used by the Remote Console is RFB (Remote Frame Buffer Protocol). Currently , RFB uses port number 443 to establish a connection. For[...]

freeVie w IP 800 User ’ s Manual However , the Remote Console window can be resized manually in the local window system the same way as other applications. Note: The Remote Console window must be selected in the local operating system in order for mouse and keyboard input to be sent to the remote host. 5.10.1 Remote Console Control Bar The top ba[...]

freeVie w IP 800 User ’ s Manual 38 Options This button opens the Options menu Figure 5-6: Remote Console Options Menu A short description of the options follows. Monitor Only T oggles Monitor Only mode on and off. If Monitor On ly is enabled, remote console interaction is disabled and only monitoring is possible. Exclusive Access T oggles Exclus[...]

freeVie w IP 800 User ’ s Manual mouse and the keyboard; however the scaling algorithm may distort some items on the display . Figure 5-8: Remote Console Options Menu – Scaling Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer . Fast Sync: The fast synchronization is used t[...]

freeVie w IP 800 User ’ s Manual 40 Figure 5-9: Remote Console Options Menu – Local Cursor Video Settings This option opens a p anel for changing the video settings for the freeV i ew IP 800. The unit features two different dialogs, which influence the video settings: Video Settings Through The W eb Interface This option enables the local video[...]

freeVie w IP 800 User ’ s Manual Video Settings Through The Remote Console Figure 5-10: Video Settings Panel Brightness: Controls the brightness of the picture. Contrast: Controls the contrast of the picture. Clock: Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require dif ferent v[...]

freeVie w IP 800 User ’ s Manual 42 Sof t Keyboard Figure 5-11: Soft Keyboard • Show Opens the Soft-Keyboard screen ( Figure 5-1 1). The Soft-Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine. • Mapping Used for choosing the appropriate language and[...]

freeVie w IP 800 User ’ s Manual typical example is a German loca lized system that uses an US-English keyboard mapping. In this case the Local Keyboard will need to be changed to the correct sett ing manually . • Hotkeys Opens a list of defined hotkeys. By choose an entry , the selected command will be sent to the host system. A confirmation d[...]

freeVie w IP 800 User ’ s Manual 44 are accessing the remote console simult aneously . The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths, only 4 Bit [...]

freeVie w IP 800 User ’ s Manual 6 Menu Options 6.1 Remote Control The Remote Control menu allows the user to access the host system via web interface or T elnet. 6.1.1 KVM Console Figure 6-1: KVM Console There are several methods to open the Remote Console window: click the Console icon on the top bar , click the menu entry KVM Console on the le[...]

freeVie w IP 800 User ’ s Manual 46 (or a similar emulation), it is possible to perform a conso le redirection as long as the host machine is using a text based operating system (e.g. Unix). Connecting to the freeView IP 800 requires a telnet client on the local machine. T o access the device, run the telnet program and specify the IP address of [...]

freeVie w IP 800 User ’ s Manual 6.2.1 Change Password Figure 6-3: Set Password To change the current user’s password, enter the new password in the upper entry field. Retype the password in the filed below. Click “Apply” to submit the changes. 47[...]

freeVie w IP 800 User ’ s Manual 48 6.2.2 Users And Groups Figure 6-4: Set User The freeView IP 800 comes with 2 pre-configured user accounts that have fixed permissions. The account “super” has all possible rights to configure the device and use all of the functions available. The account “user” only has permission to open and use the Re[...]

freeVie w IP 800 User ’ s Manual 6.3.1 User Console The settings for the User Consoler are user s pecific. Meaning the super user can customize these settings for each user separa tely. Changing the settings for one user does not affect the settings for the other users. Figure 6-5: User Console Settings (Part 1) User select box: This selection bo[...]

freeVie w IP 800 User ’ s Manual 50 when multiple users are accessing the remote console simult aneously . The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwid th. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lo wer b[...]

freeVie w IP 800 User ’ s Manual Miscellaneous Remote Console Settings: • Start in Monitor Mode: Sets the initial value for the monitor mode. By default the monitor mode is off. If this featur e is turned on, the Remote Console window will start in read only mode. • Start in Exclusive Access Mode: Enables exclusive access mode immediately at [...]

freeVie w IP 800 User ’ s Manual 52 6.3.2 Keyboard/Mouse Figure 6-7: Keyboard and Mouse Settings Host Interface: Sets which interface the mo use is connected to. The choices are “Auto” for automatic detection, “USB” for a USB mouse, and “PS/2” for a PS/2 mouse. Note: T o use the USB and/or PS/2 interface, the correct cabling (USB and/[...]

freeVie w IP 800 User ’ s Manual newer” for MS Windows 2000 or Windows XP , or “O ther Operating Systems” for MS Windows NT , Linux, or OS X. In “MS Windows 2000 or newer” mode the remote mouse is always synchronized with the local mouse. Mouse Speed: • Auto mouse speed: Select this option if mouse acceleration is enabled on the host [...]

freeVie w IP 800 User ’ s Manual 54 6.4 Device Set tings The Device Settings menu allows the user to configure the freeView IP 800 itself. 6.4.1 Network The Network Settings panel as shown in Figure 6- 9 allows network related p arameters to be changed. Each parameter will be explained below . Once applied the new network settings will immediatel[...]

freeVie w IP 800 User ’ s Manual Secondary DNS server IP Address: IP address of the secondary Domain Name Server . It will be used if the Primary DNS Server cannot be contacted. Remote Console and HTTPS port: Port number which the device’s Remote Console serve r and HTTPS server are listening on. If left empty the default value will be used. HT[...]

freeVie w IP 800 User ’ s Manual 56 Figure 6-11: Dynamic DNS Scenario The freeView IP 800 is reachable from the internet via the IP address of the DSL router, which is dynamically assigned by the service provider. Since the administrator does not know the IP address assigned by the provider at any given time , the freeView IP 800 connects to a sp[...]

freeVie w IP 800 User ’ s Manual Username: The username provided by the Dynamic DNS Server . S paces are not allowed in the username. Password: The p assword provided by the Dynamic DNS Server . Check time: The time which the device registers it self with the Dynamic DNS server . Check interval: The time interval which the device registers itself[...]

freeVie w IP 800 User ’ s Manual 58 6.4.4 Certificate Figure 6-13: Certificate Settings The freeView IP 800 uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connecte d client. During the connection establishment, the device has to expose its identity to a client using a cryptographic cert ificate.[...]

freeVie w IP 800 User ’ s Manual • Upload the certificate to the freeV iew IP 800 using the “Upload” button as shown in Figure 6-14. Figure 6-14: SSL Certificate Upload After completing these three steps, the freeView IP 800 will have its own certificate that is used for identifying the card to its clients. Note: If the CSR on the device is[...]

freeVie w IP 800 User ’ s Manual 60 password is 4 characters. Confirm Challenge Password: Confirmation of the Challenge Password Email: The email address of a cont act person that is responsible for the unit and it s security . Key length: This is the length of the generated key in bits. 1024 Bit s is sufficient for most cases. Longer keys may re[...]

freeVie w IP 800 User ’ s Manual The Modem Settings panel sets the parameters used by the client to connect to the device. An explanation of the parameters is included below. • Serial line speed: The speed the freeV iew IP 800 uses to communicate with the modem. Most modems available today will support the de fault value of 1 15200 bps. If an o[...]

freeVie w IP 800 User ’ s Manual 62 6.4.6 Date And Time Figure 6-16: Date and Time This page allows the user to set the internal real-time clock of the freeV iew IP 800 switch can be set up ( Figure 6- 16). The time can be set manually or using an NTP (Network T ime Protocol) server . If an NTP server is not used, the internal clock will need to [...]

freeVie w IP 800 User ’ s Manual 6.4.7 Event Log Figure 6-17: Event Log Important events such as a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-17). Each of these ev ents belongs to an event group, which can be selected separately. List logging enabled: This is the main method to log events. T[...]

freeVie w IP 800 User ’ s Manual 64 Note: Unlike the internal log file, the size of the NFS log file is not limited by the device. Every log event will be appended to the end of the file so it will grow continuously . Remember to clean out old log entries from the file regularly . SMTP Logging enabled: If this option is selected, the freeView IP [...]

freeVie w IP 800 User ’ s Manual 6.5 Maintenance 6.5.1 Device Information Figure 6-18: Device Information Board Summary This section contains a summary with various information about the IP-KVM and its current firmware and allows you to reset the card. You may have a look at Figure 6-18 for an example. The Data file for support allows you to down[...]

freeVie w IP 800 User ’ s Manual 66 Connected Users This section shows which users are connected t o the device. The user ’s name, IP address, and current status are displayed. The letters “RC” beside a user’s name means that the Remote Console is open. If the Remote Console is opened in exclusive mode, the term (exclusive) will be displa[...]

freeVie w IP 800 User ’ s Manual 6.5.2 Event log Figure 6-20: Event Log List Figure 6- 20 shows the log list including event s that are logged by the freeView IP 800. 67[...]

freeVie w IP 800 User ’ s Manual 68 6.5.3 Update Firmware Figure 6-21: Update Firmware The freeView IP 800 is a complete standalone device. The software that runs on the device is called the firmware. The firmware of the freeView IP 800 can be updated remotely in order to add new functionality or special features. A new firmware update is a binar[...]

freeVie w IP 800 User ’ s Manual • Once the firmware file has been uploaded, it is checked to see if it is a valid firmware file and whether there were any transmission errors. In the case of an error , the Upload Firmware function will be aborted. • V erify the new version of the firmware, and click “Update”. Note: This process is non re[...]

freeVie w IP 800 User ’ s Manual 70 administration console and to the Remote Console. The whole process will take about half a minute. Resetting sub devices (e.g. video engine) will take only a few seconds a nd does not result in closing connections. Note: Only the super user is allowed to reset the device.[...]

freeVie w IP 800 User ’ s Manual 7 T roubleshooting • Ensure that all cables are well se ated. Label all of the cables with the number for each respective computer to avoid confusion. • The recommended maximum KVM cable length is 5 meters (16 ft), a longer cable may result in ghosting and degradation. Normally , the cable length is based on t[...]

freeVie w IP 800 User ’ s Manual 72 details. Q 007: The web interface of the device looks abnormal. A 007: Ensure the web browser cache settings are correct. Particularly , check that the cache settings are not set to ”Never check for newer p ages”. Otherwise, the device interface may be loaded from the browser cache and not from the device. [...]

freeVie w IP 800 User ’ s Manual 7.1 Certificates FCC This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditio ns: (1) This device may not cause harmful interference (2) This device must accept any interference re ceived. Including interference that may cause undesired op[...]

A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN Same as above. A.4 Serial SUB-D 9 Connector 1 74[...]

freeVie w IP 800 User ’s Manual A.5 KVM 15 pin connector B. Key Codes Table B-1 shows the key codes used to defines keystrokes or hotkeys for several functions. Not e that these key codes do not represent necessarily key characters that ar e used on international keyboards. The names are based on a standard 104 ke y PC keyboard with an US English[...]

Figure B-1: English (US) Keyboard Lay out Keys and Aliases 0 – 9 A - Z ~, TILDE -, MINUS =, EQUALS ; ’ <, LESS , . /, SLASH BACK SPACE TAB [ ] ENTER CAPS LOCK , BACK SLASH LSHIFT, SHIFT RCTRL RSHIFT LCTRL, CTRL LALT, ALT SPACE ALTGR ESCAPE, ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE E[...]

freeVie w IP 800 User ’s Manual C. Video Modes T able C-1 lists the video modes supported by the freeV iew IP 800. Do not use custom video settings besides that are not listed in the following table. Otherwise the freeV iew IP 800 may not be able to detect them. Resolution (x, y) Refresh Rates (Hz) 640 x 350 70, 85 640 x 400 56, 70, 85 640 x 480 [...]