HP (Hewlett-Packard) 10000s manual

HP Designjet 10000s Printer series User's Guide[...]

Legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, incl uding, but not limited to, the implied w arranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or [...]

Table of contents 1 Introduction Using this guide ............. .......... ............ ........... .......... ............ ........... .......... ............ ........ . ............ ........ 2 Introdu ction ...... ......... .......... ........ ........ .......... ........ ........ .......... ......... .......... ....... .......... 2 How do I … [...]

2 How do I perform basic media operations? Install a media roll in the printe r using the main scroller ........................ ....................... ................... 28 Install a media roll in the printe r using the sub-s cr oller .... .............. ............... ............. ............ .......... 42 Use the tak e-up reel ........ ....[...]

Prepare for ex tended powe r down (two to four wee ks) ... ................ ................. ............. ................ . 198 Ink system storage ...... ........... ............................................ ...................... ........... ... 199 When returning to the printer after being switched off for an extende d period (less than two[...]

An abnormal sound ....... ............ ............. .............................. .......... ......... ......... .......... ......... ........... 244 9 The problem is print qualit y 10 Tell me about… (basic knowledge topics) Operating c onditions ......... ........... ............ ........... ............ ............. .......... ........... ..[...]

Menu operatio ns ..... ............ ............... ............ ............. ............... ............ ............... ............ ............. 270 Menu structure .............. ........... .......... ........... .. .......... ........... ........... ......... ........... .... 270 Making front panel selections and settings ........... ......[...]

Media a dvance c alibration ......... .......... ............ ......... ............ .......... ........... .......... ............. ..... ........ 289 Media advanc e calibrati on print ...... ......... ........... ........... ........... ......... ........... .......... 289 Media advance adjustment print ... ........... .......... ............ ...[...]

Turning off the heaters . .......... ........ ........... ........... ......... .......... ........ 3 05 The heater front panel .......... ........... ................ ........... ................ ........... ............ ..... 305 Display in normal mo de ........................ ........................... ............... 305 Display — heater on[...]

x ENWW[...]

1 Introduction ● Using this guide ● The printer's main components ● The printer's front panel ● Main scroller controls ● The printer's heaters ● Connect to a computer ● Turn the power on/off ● Replace an ink cartridge ● Print Modes ● Safety precau tions ● Handling precautions ENWW 1 Introduction[...]

Using this guide Using your printer is o rganized into the following cha pters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I … These chapters help you to carry out various proce dure s such as loading media or changing an ink cartridge. Many of these pro cedures are illustrat[...]

Front view 1. Media Load Lever 2. Printer front panel 3. Right ink supply station 4. Foot switch connecti on 5. Media winding direction switch 6. Media rewind switch (white) 7. Media advance switch (black) 8. Main scroller 9. Tension bar 10. Tension bar guide 11. Caster wheel 12. Left ink supply station 13. Heater front panel 14. Media pressure lev[...]

Rear view 1. Rear cover 2. Media outlet 3. Wiper cover 4. Printer Online — Canc el keys 5. Heater on/off switch 6. Heater power socket 7. Main scroller (take-up reel) 8. USB port 9. Foot switch connector 10. Media winding direction switch 11. Media rewind switch (white) 12. Media advance switch (black) 13. Waste ink bottle 14. Cap cover 15. Carri[...]

17. Printhead height leve r 18. Printer power socket 19. Printer power on/off switch The heaters The printer includes three hea ters for fixing and stabilizing the printed image on the media. Each heater is controlled separately. 1. Printhead 2. Rear heater (dries the ink and stabilize s the printed image) 3. Print heater (fixes the ink on to the m[...]

Front pane l controls and indicators Your printer's front panel is locate d on the front of the printer, on the right-hand sid e. It has the following important functions: ● It must be used to pe rform certain opera t ions, such as loading and unload ing media. ● It can display up-to-date information a bout the status of the printer, the i[...]

B. The orange Erro r LED indicates whether an e rror has occurred. ● On: an error has occurred ● Flashing: warning state (tak e-up reel time-out error) ● Off: normal (no error has occurr ed) C. The green Ink LED sh ows the status of the ink cartridges. ● On: all ink cartridges are pr esent ● Flashing: ink is ru nning out in at least one c[...]

● Switch between menu group screen s with the Shift key. To access a menu, use the arrow key th at corresponds to the menu group you want to access. To switch to the next me nu group, press Shift. To switch to the next me nu group, press Shift. If you select a menu in the menu group s, you wi ll then be ab le to select an option or su bmenu: ● [...]

Main scroller controls This section describes the contro ls provided fo r the feed and take- up side scroller drive un its and the associated remote foot switches. Media feed side c ontrol panel NOTE Media advance and r ewind always refers to the media travel thr ough the media path from the feed side to the take-up side of the pr inte r and NOT to[...]

The media take-up controls are located on the control p ane l next to the main scroller (ta ke-up reel) drive unit at the take-u p side of the printer. This contro l panel provides the nece ssary switches to control the manual advance or rewind of media thro ugh the medi a path (from the feed side to take-up side of th e printer). It also provides [...]

ENWW Main scroller controls 11 Introduction[...]

The printer's heaters This section describes how to control the prin ter's heaters used fo r drying the printed media. The heater's front panel The heater's front panel is located on the front of the p rinter, on the left- hand side. The heater front panel displays the settings for the Front, Print, and Rear heaters. It can also[...]

4. To exit the p arameter s e tup mode, scroll to the EXIT op tion and press the On/Off key to select YES . 5. Press the On/Off key on the heate r front panel to confirm. Connect to a computer This section describes syst em configuration and cable connec tion procedures. NOTE Before connecting or disconnecting t he USB cable, turn the printer OFF. [...]

Connect a USB cable as follows: 1. Disconnect the USB cable (2) from the rear o f your printe r if it is already co nnected. 2. Turn the printe r off at the fron t panel. 3. Power off the printer using t he power switch a t the rear. 4. Connect a USB cable (2) to the USB conn ecto r (1) at the rear o f the printer. 5. Use the cable clamps (4) provi[...]

Turn on the printer 1. Turn off (position 0) the p rinter switch (1) on the re ar of the printer, and plug on e end of the supplied power cable into the power socke t (2) of the pr inte r. Insert the other power plug of the ca ble into a suitable electrical outlet. WARNING! Avoid overloading the printer’s electrica l outlet with multip le devices[...]

4. When you press power on, the printer performs a power-on self-diagnostic te st and the following messages are displayed on the fr ont panel. (If a 64" paper roll is loaded). NOTE Unless there is an e mergency, on ly tu rn off the printe r while PRINTER READY is displayed on the fr ont panel. Do not turn off the printer while INITIALIZING or[...]

Turn the power off Turn of f the printer WARNING! The printer has an inter nal clock which allows it to wash the pr intheads automatically, flu shing some ink through the printh ead, which keeps the printhea ds in good condition. This is done after the first 20 hours with out printing and e very 3 days. If the prin ter is switched off for a long pe[...]

CAUTION The pri nter powe r switch at the rear of the printer should only be used when the printer is turne d off to mo ve it, co nnect it to a computer, or to install o r maintain prin ter parts. Turn off the power on/off switch , wait for at least te n seconds, then turn it on again. The printer washes the printheads 20 hours afte r the last prin[...]

The front panel will advise you when you need to change an ink ca rtridge. XX: Ink name (K: Black, Lm : Light magenta, Lc: Light cyan) XX: Ink name (C: Cyan M: Magenta Y: Yellow) NOTE The printer will continue to prin t while you are re placing an ink cartridge. To replace an empty ink cartrid ge: 1. Press the clip (1) to open the ink cover (2). EN[...]

2. Remove an ink cartridge (1) from the printer. 3. Insert a new ink cartridg e (1) into the printer . 4. Close the ink cover (1). 20 Chapter 1 Intr oduction ENWW Introduction[...]

Print Modes This printer provides 14 differ ent print modes. Choose the print mode to use ba sed on the type of media, the productivity , and the image quality. NOTE The recommended print mo de for this prin te r is the “NORMAL” mode. Use the other modes if productivity and image qua lity are important. The FAST print modes should b e used when[...]

10. “F-H-DENSITY” (Reduced PC processing time + Hi gh density printing — 8–pass) This mode provides equivalent density and print speed to the H-DENSITY mode. 11. “F-3 TIMES” (Reduced PC processing time + High density p rinting — 12–pass) This mode pro vides equivalent density and prin t speed to the 3–TIMES mode. 12. “F-H-QUAL2?[...]

● If the printer is making an unusual noise not hea rd during normal opera tion. ● A piece of metal or a liquid (not part of clean ing and maintenance routines) touches internal parts of the printer. ● During an electrical (thunde r/lightning) storm. ● During a power fa ilure. ● Inks used in the prin ter and liquids in the HP Cleaning kit[...]

● If an Air Purification System is installed , allo w adeq uate space for exhaust hoses fr om the printer. Locate these hoses and th e Air Purification System so that th ey do not pose a trip hazard or interfere with the opera tion of the printer such as load ing and unloading media, replacing ink cartr idges, inspecting and replacing the waste i[...]

Handling precautions These precautions are recommended to avoid d a mage to your printer and its compo nents. Power supply ● Only use a 200-240 V AC powe r supply voltage. ● Check the printer electrical outle t for proper polari ty and g rounding before connecting printer. Failu re to do so may result in fire and electric shock hazards. ● Be [...]

● Use only a n HP waste ink bottle. Th e bottle mus t be instal led according to instructions or waste ink may overflow. An HP waste ink bottl e must always be installed before turning the printer ON. Automatic and manual serv ice cycles produce waste ink that must be contained in an HP waste ink bottle. Do not remove the cap from its tether to t[...]

2 How do I perform basic media operations? This chapter explains how to perfor m basic media operations a nd guides you through the normal sequen ce of tasks required to lo ad roll or sheet media in the printer. I t also prov ides details of any other tasks associated with manipulation of the media. The following different tasks are described: ● [...]

Install a media roll in the pr inter using the main scroller CAUTION Do not touch heater surfaces in the paper path. This may cau se burns. Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In so me cases, two people sh ould move and install media rolls. Dropp ing a media roll could cause personal injury or d[...]

3. Install the media roll on the main scroller. a. Verify the media winding dire ction for the side o f the media you are going to print onto , either the inside of the media (1) or the outside of the media (2). b. Carefully slide the me dia tube (2) onto the main scroller (1). ENWW Install a media roll in the printer u sing the main scroller 29 Ho[...]

c. Use the media positioning tool (2) to set the correct distance betwee n the media (3) edge and the main scroller flange ( 1). d. Turn the hand-wheel (1) of the main scroller clo ckwise until it reaches the stop to lock the media roll to the main scroller. 30 Chapter 2 How do I perform basic medi a operations? ENWW How do I perfor m basic media o[...]

e. Slide the toothed flange spacer (1 ) over the main scroller (2) until it is fu lly engaged with the media tube. f. Slide the flange stopper (2) ove r the main scrolle r until you can align and fully e ngage it with the keyway in the flange spacer (1). g. Fully tighten the locking knob (3) on the flange stopper (2) to lock it to the flange spacer[...]

If there are two peopl e available to load the main scro ller (1) by h and, one person will need to use the scroller handling grip (2) to support the main scroller ( 1). a. Carefully position the drive end (1) of th e main scr oller into the drive slot (2). 32 Chapter 2 How do I perform basic medi a operations? ENWW How do I perfor m basic media o [...]

b. Carefully lower the op posite end (4) of the main scroller into the scroller retainer (3 ). 5. Adjust the tension bar guide. a. Loosen the locking knob (2). b. Move the tension bar guide (1) so th at it is align ed with its position label (3). c. Fully tighten the tension bar guide lockin g knob (2) to lock the tension bar g uide (1). ENWW Insta[...]

6. Open the rear cover (1) . 7. Move the media edge guards (1) to each end of the platen so they will no t be hidden under the media. 8. Lift the media load lever (1). 9. Set the feed direction switch (1) to select the way the media is going to be printe d, either on the inside or the outside of the media . 34 Chapter 2 How do I perform basic medi [...]

10. At the front of the prin ter, use the bla ck media ad vance switch (2 ), or the black media advance switch on the foot switch, to feed enough media to insert it into the media feeder. 11. Load the media into the media feeder. CAUTION Inserting the media obliquely or inse rting media with wrinkles could cause a media jam or skewed feed. a. Inser[...]

c. At the front of the prin ter, use the black medi a advance switch to feed the media through th e media feeder un til it al most r eaches the floor. d. Smooth out the media from the center towards the edg es of the platen to tension the ce nter area of the media. e. At the front of the prin ter, use the white rewind switch to rewind the media (1)[...]

f. Lower the media load lever ( 1). g. Adjust the media edge guar ds (1) so that they ar e correctly positioned over the edg e of the media. 12. Close the rear cover. To complete the loading proced ure, follow the front panel instructions. 13. Confirm the position of the me dia edge guards and press the OK key. The media width checking process star[...]

a. Select OFF or ON using the or keys. b. Press t he OK key to confirm the selection. 16. Select a media type. a. Select the media type using the or keys. There are five preset medi a types to choo se from: ● Paper ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b. Press t he OK key to confirm. NOTE If you wish to sele ct a media type that is[...]

b. At the front of the printer, use the black media adva nce switch to feed enough media so that you can install the tension ba r (1) in the sla ck area of the media. NOTE Make sure the tension ba r (1) is positi on ed in the center (widthwise) of the slack area of the media or the media may not feed smooth ly . NOTE If the media does not roll out [...]

d. Mount the tension bar (1) in the tension bar guides (2 ). CAUTION Make sure you install the tension bar wi th th e ESD contact ring at the right hand end of the tensio n bar (view ed from the front of the pr inter). 40 Chapter 2 How do I perform basic medi a operations? ENWW How do I perfor m basic media o p erations?[...]

19. Verify the front panel shows this message and press the OK key. NOTE The next operation will not star t if the media is too tig ht. The media setting opera tion starts automa tica lly and shows this message on th e front panel. If the operation completes correctly, the prin ter return s to the online or offline state. If it does not complete co[...]

Install a media roll in the pr inter using the sub-scroller CAUTION Do not touch heater surfaces in the paper path. This may cau se burns. Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In so me cases, two people sh ould move and install media rolls. Dropp ing a media roll could cause personal injury or da[...]

c. Install and tightly lock the flange (1) on the sub -scroller. 3. Install the sub-scroller in the printer. a. Unscrew the attachment kn ob (2) and remove the tension arm (3) from the sub-scrolle r center holder (1). b. Loosen the locking knob (1 ) and slid e th e center sub-scroller holder (2 ) so that it is outside the media path. ENWW Install a[...]

c. Open the r ear cover (1 ). d. Move the media edge g uards (1) so they will not be hidden un der the media. e. Lift the media load lever (1). 44 Chapter 2 How do I perform basic medi a operations? ENWW How do I perfor m basic media o p erations?[...]

f. Place the sub-scroller (2) on the sub-scro ller holders (1). 4. Adjust the center sub-scroller holder position. a. Slide the center sub-scro ller holder (1) as close as possible to th e sub-scroller flange. b. Push the center sub-scroller holder (1) towards th e rear of the printer (this ensu res it is seated squarely). c. Fully tighten the cent[...]

5. Load the media. a. Feed the media (1) thro ugh the media feede r until it almost reaches the floor. b. Rotate the sub-scroller (1) by hand to rewind the me d ia (2) until it is just protruding from the rear cover. NOTE Use your hand to restrain the central area of the media to eliminate any slack. 46 Chapter 2 How do I perform basic medi a opera[...]

c. Lower the media load lever ( 1). d. Adjust the media edge guar ds (1) so that they ar e correctly positioned over the edg e of the media. 6. Close the rear cover (1). To complete the loading proced ure, follow the front panel instructions. 7. Select the media feed position. ENWW Install a media roll in the pr inter using the sub-scroller 47 How [...]

a. Select SUB using the or keys. b. Press t he OK key to confirm the selection. 8. Select the whether or not to use nesting. a. Select OFF or ON using the or keys. b. Press t he OK key to confirm the selection. 9. Select a media type. a. Select the media type using the or keys. There are five preset medi a types to choo se from: ● Paper ● Gloss[...]

10. The media setting opera tion starts automa tica lly and shows this message on th e front panel. If the operation completes correctly, the prin ter return s to the online or offline state. If it does not complete correctly, the front panel w ill show an error message. If this occurs, r etry the operation from the step in this procedure where you[...]

NOTE Position the tension ba r guide so it doe s not cause any mechanical interference. 3. Use the media positioning tool (2) to set the corr ect distance between the edge of the empty media tube (3) and th e main scroller flang e (1). 4. Turn the hand-wheel (1) of the main scroller clockwis e until it rea ches the st op, to lock the media tube to [...]

5. Slide the flange spacer ( 1) over the main scroller (2) until it is fully engaged with the empty media tube. 6. Slide the flange stopper (2) over the main scroller unt il you can align and fully e ngage it with the keyway in the flange spacer (1 ). 7. Fully tighten the knob (3) on the flang e stopper (2) to lock it to the fla nge spacer (1) and [...]

8. At the rear of the printer, set the white media windi ng direction switch (1) to the OFF (center) position. WARNING! If you do not set the media winding direct ion switch to the OFF position before installing the take-up reel you risk trappi ng yo ur hands in the drive mechanism. 9. Install the main scr oller (take-up reel) in the printer. a. Ca[...]

10. Use the front panel feed menu to feed the media ( 1 ) through th e media feeder far enou gh for it to be taken-up on the main scr oller (take-up reel). 11. Attach media to the media tub e on the main scroller (ta ke-up reel). a. Confirm the take-up direction, inside or outside. b. Attach the edge of the media to the media tu be on the take-up r[...]

12. Verify that the tension bar gu ide (1 ) is located within the light sensor (2) receivin g area and adjust as necessary. 13. At the rear of the printer, set the white media wind ing direction switch (1) to the correct position for the way the media is to be taken-up, inner take-up (A) or outer take-up (B). 14. Use the front panel feed menu to fe[...]

15. At the rear of the printer, set the white me dia wind ing direction switch (1) to the OFF (center) positio n. 16. Turn the take-up reel by hand (in the req uired direction—for inn er or outer ta ke-up) until two full turns have been wound onto the tu be. 17. Use the front panel feed menu to feed enough addition al media through th e media fee[...]

19. At the wiper end of the tension bar (1), adjust the take-up bar fla nge (3) position for the width of the media, leaving a 2 mm gap, a nd lock it in position with the two O-rings (2). 20. At the capping end, adjust the take-up flange (1) on th e tension bar (2) so it is positioned against the edge of the media (without the fixing O-r ings). 21.[...]

22. If you are using vinyl chloride ( PVC ) media (1), do not use the full ten s ion bar as explained previously. Instead, adjust the tension bar (2) length to a pprox imately half th e width of the media and positio n it in the slack area without the flan ges. NOTE If you are using vinyl chloride (PVC) medi a, it is recommend ed to use media tube [...]

2. Press t he key to see M EDIA REG menu options. 3. Select the media with which yo u want to use or not use the media edge gua rds, and press the OK key. This setting will only appl y to the selected m edia. 4. Scroll to USE EDGE GUARD using th e or keys and press the OK key. 5. Select YES or NO and press OK to confirm. Tension bars You use the sa[...]

Feed side tensio n bar assembly The tension bars screw into one ano ther to make a total le ngth of 266 cm if all four a re used. The long tension bar, with two male joints, must always be used, with or without additiona l medium and short tension bars because it has male joints wh ich are re quired for fitting flanges. ● If the tension bar is go[...]

● If the tension bar is going to be insta lled in the slack area of the media, use one or more ten sion bars (3) to create a tota l length that is eq uivalent to half the width of the media and do not install the flanges (1), ESD flange (4) and the take-up flang es (3) and their associated fixing rings (2). ● If the tension bar is going to be i[...]

● 4 x media tube flan ges (4) Install the media tube flanges This procedure describes h ow to install the media tube flan ges on the main scroller ( take-up reel). 1. Adjust the media tube spacer p o sition to suit the media width. 2. Prepare the media tu be and slide it on to the scroller. 3. Install the rubber spacer C (1) on the scroller (2). [...]

4. Put the rubber spacer A (1 ) on the flange spacer (2). 5. Engage the flange spa cer and rubb er spacer A (2) with the flange stopper and mount them both on the on the scroller (1). If the internal diameter of th e media tube is to o small to fully engage the flange spacer a nd rubber spacer A (2), resulting in a large spac e between fla nge spac[...]

8. Refer to Install a media roll in the printer using the main scroller and install the main scroller in the printer. 9. Use the front panel feed menu to feed the media th rough th e media feeder far enough for it to be taken-up on the take-up re el. 10. Use adhesive tape to attach the edge of each medi a to the media tube on the take-up reel. Atta[...]

Change the printhead he ight You can increase or reduce the prin thead height depe ndin g on the thickness of the media you are using . Two tasks must be performed to change the printhead height: ● Mechanical height adjustment on the p rinthead carriage. ● Firmware height adjustment through the fro nt panel. To change the printhe ad height: 1. [...]

5. Open the cap cover (3) and loosen the printhe ad fi xing screws (1 ) using the long screwdriver provided with your printer inser ted through th e hole in the chassis (2). 6. Change the height of the printhead by liftin g the printhead height le ver (1) to lower the printhead, or by lowering it to lift the printhead. 7. Tighten the printhe ad fix[...]

To change the printhe ad height on the front pan el: 1. Press t he Online key. 2. Press t he key to display the M EDIA REG menu. 3. Scroll to the PH HEIGHT VAL option and press the OK key. 4. Select NORMAL or HIGH , according to the mechanical change you have made , and press the OK key. Parameters: NORMAL (default) or HIGH (for thick me dia). NOTE[...]

3. Lift the media load lever (1). 4. Use the white rewind switch on the media feed si de of the printer to rewind the media b ack onto the main scroller. 5. Remove the main scroller fro m the printer a nd place it on a suita ble table. 6. Loosen the knob (3) and remove the flange stopper (2) and the flange spacer (1) from the main scrolle r. 7. Rem[...]

Load cut sheet The printer's front panel messages will guide you throug h the process of loading media. To load cut sheet: 1. Open the rear cover a nd slide the media edge guards (1) to e ach end of the platen. 2. Close the rear cover. 68 Chapter 2 How do I perform basic medi a operations? ENWW How do I perfor m basic media o p erations?[...]

3. Lift the media load lever (1). 4. Feed the media until a beep sounds fro m the media feeder ( about 200 mm). NOTE If you have problems loading media, fe ed the media into the printer by holding both edges of the media. Take care that the media does not cu rl inside the rear cover and that the med ia edge guards are not obstr ucting the media pat[...]

5. Open the rear cover and adjust the media edge guards ( 1). 6. Lower the media load lever (1). 7. Confirm the position of the media edge guards and pre ss the OK key. To complete the loading procedure, follow the front panel in structions. 8. Select cut sheet. a. Select SHEET using th e or keys. b. Press t he OK key to confirm. 9. Select a media [...]

a. Select the media type using the or keys. There are five pr eset m edia types to choose from: ● Paper ● Glossy ● Matte ● Banner ● BLT_B (Backlit ) b. Press the OK key to confirm. NOTE If you wish to select a media type that is currently not avai lable, then you will need to create a new media type. c. If required, select the NEW MEDIA E[...]

2. Press t he Shift key to display the FEED menu. 3. Hold down the key. While the key is pressed, roll media advances. If cut sheet is loaded, it is discharged. 4. When the key is released, media feeding st ops and the menu group is displayed. Use manual nesting When printing a small-sized image (2), such as A4, on a 64-inch width roll, a large a r[...]

To use manual nesting: 1. Lift the media load lever. 2. Rewind the media (1). A. Blank area NOTE Rewind the media only wh en the image is dry, to avoid smear ing. 3. The front panel instr ucts you to load media. Load the media. ENWW Use manual nesting 73 How do I perfor m basic media o p erations?[...]

4. Lower the media load lever. 5. Select NEST in th e SELECT MEDIA menu and press the OK key. NOTE In the next steps, use the MEDIA WIDTH setting if you cut the media to remove the image that was previou sly printed. Use the NEST ORIGIN setting if you ha ve not cut the media and to start printing from a point th a t excludes the previously printed [...]

7. Input the ne st origin point (prin t offset value for media width: origin po int). The nest origin setting is displayed. The start position for pr inting is modified if ei ther the media width or the nest origin is set. A. Nest origin po int B. Print margin including th e image C. Media width input value 8. Select YES or NO . ● Select YES to i[...]

9. Select a media type agai n. Shift NOTE Ensure front, right, and left margin s are su fficient as you rewind the media manually. The media width and nest origin settings cannot be saved. Increase/reduce pres sure on media The media pressure lever allows you to change th e pressure on the media exer ted by the media transmission roller. This can b[...]

Pause or cancel print jobs You can pause and cancel printing from the rear of th e pr inter. This may be useful if there are p roblems with media outpu t from the rear of the prin ter. Tip We recommend that you always pa use or cancel printing throug h your software RIP. 1. Print Pause/Restart (1) and Cancel (2) butto ns. 2. While printing, press t[...]

Offset media loading us ing the main scroller The temperature at ea ch end of the platen is slightly lo wer than the temp erature at the central area . On rare occasions, this temper ature difference could caus e color density irr egularities at the edges when the media is slow to dry. This color differen ce is most appa rent when using vinyl chlor[...]

3. Slide the flange stopper (1) onto the main scr oller (2). 4. Slide the flange spacer ( 1) onto the ma in scroller (2). ENWW Offset media loading u sing the main scroller 79 How do I perfor m basic media o p erations?[...]

5. Position the media roll spacer on th e main scroller to a po sition equivalent to the middle (half th e width) of the media roll you ar e going to load. NOTE The media roll spacer stops the weight of the media from causing the roll to sag at the center. a. Replace the media roll spacer (3) onto the main scroller (2). b. Slide the spacer (3) to t[...]

b. Carefully slide the media tube (2) onto the main scroller (1). Do no t tighten the locking kn ob at this stage. c. Slide the toothed flange spacer (1 ) over the main scroller (2) until it is fu lly engaged with the media tube. ENWW Offset media loading u sing the main scroller 81 How do I perfor m basic media o p erations?[...]

d. Slide the flange stopper (2) over the main scroller until you can align and fully eng age it with the keyway in the flange spacer (1). Do not tighten the locking knob at this stage. 7. Install the main scroller in the printer. If you are working alone you will need a tran sport cart (2) to install the main scroller (1 ). If there are two peopl e[...]

a. Carefully position the drive end (1) of t he main scroller into the dri ve slot (2). b. Carefully lower the op posite end (4) of the main scroller into the scroller retainer (3 ). 8. Align the edge of the media (2) with the label (1) on the printer. ENWW Offset media loading u sing the main scroller 83 How do I perfor m basic media o p erations?[...]

9. Align and engage the flange stop per (2) with the keyway in the flange spa cer (3) and fully tighten the locking knob (1) to lock it to the flange spacer (1) and the main scrolle r. 10. Align and engage the flange stop per (2) with the keyway in the flange spa cer (1) and fully tighten the locking knob (3) to lock it to the flange spacer (1) and[...]

c. Fully tighten the tension bar guide lockin g knob (2) to lock the tension bar g uide (1). 12. Open the rear cover (1). 13. Move the media edge guards (1) to each end of t he platen so they will not be hidde n under the media. ENWW Offset media loading u sing the main scroller 85 How do I perfor m basic media o p erations?[...]

14. Lift the media load lever (1). 15. Set the feed direction switch (1) to select the way the media is going to be printe d, either on the inside or the outside of the media . 16. At the front of the printer, us e the black media ad vance switch (2), or the black media adva nce switch on the foot switch, to feed enough medi a to insert it in to th[...]

CAUTION Inserting the media obliquely or inserti ng media with wrinkles causes a media jam or skewed feed. a. Insert the top edge of the media (1) into media feeder (2) while stretching it outwards to prevent any wrinkling. b. If the media curls up (1 ) or down (2), making it hard to insert into the media feeder, place a backing sheet (3) on or und[...]

e. Use the white rewind switch to rewind the me dia (1) un til it is just protruding from the rear cover . f. Lower the media load lever (1). 18. Change the print mode to offset media loading. a. When you lower the med ia load lever the fro nt panel shows the following message. b. Press and ho ld the Shift key for more than two seconds to change th[...]

19. Adjust the media edge gua rds (1) so that they a re correctly po sitioned over the edge of the media. 20. Confirm the position of the me dia edge guards and press the OK key. The media width checking process starts. 21. Select the media feed position. a. Select MAIN using the or keys . b. Press the OK key to confirm the selection. 22. Select a [...]

b. Press t he OK key to confirm. NOTE If you wish to sele ct a media type that is currently not av ailable, then you will need to create a new media type. c. If required, select the NEW MEDIA ENTRY option using the or key and press the OK key (Refer to Manage media types ). Press t he Cancel key to return to the SELECT MEDIA menu. 23. Install the t[...]

c. Verify that the tension ba r guide (2) is located at the correct posi tion for the actual width of the tension bar and adjust as necessary. d. Mount the tension bar ( 1) in the tension ba r guides (2). CAUTION Make sure you install the tension bar with the ESD contac t ring at the right hand end of the tension bar (viewed from the front of th e [...]

92 Chapter 2 How do I perform basic medi a operations? ENWW How do I perfor m basic media o p erations?[...]

3 How do I use dual media rolls? This section describes how to u se dual media rolls in the printer . It guides you through th e various tasks required to load, unload and take-up the media when using dual media rolls. The follo wing operations are described: ● Install dual media rolls on separa te scrollers ● Install dual media rolls o n the m[...]

The dual ro ll print ing kit co ntains: ● 1 x tension arm (1) ● 1 x tension arm attachment screw (2 ) ● 2 x additional media edge guards (3 ) ● 1 x screwdriver (4) ● 2 x sets of sub-scroller flanges ( 5) ● 2 x take up flanges (6 ) ● 4 x fixing rings (7) ● 2 x flange spacers (8) ● 1 x flange joint (9) ● 2 x rubber spacers A (10) [...]

Install dual media rolls on separate scrolle rs The dual media roll printing fu nction allows you to pr int simultaneously on two media r olls of up to 50-inches wide. Dual media roll pr inting has the following sp ecial requirements: ● Maximum media roll width — 50 inches. ● Use identical media rolls — type and width. The wound diameter (l[...]

b. Insert the top slider (2) into the rear ed ge guard mounting rail of the platen (1). c. Insert the slider attached to the edge guard (1) into the front ed ge guard mounting rail (2) of the platen. 96 Chapter 3 How do I use dual media rolls? ENWW How do I use dual media rolls?[...]

d. Align the slider (2) and the edge guard (1) on the platen and secure them with the two attachment screws (3). e. Repeat the previous steps to mount the other edge guard (1 ) required for dual r oll printing. ENWW Install dual media rolls on separate scro llers 97 How do I use dual media rolls?[...]

2. Install the media roll on the main scroller (1) and mount it in the printer . Refer to Install a media roll in the printer using the main scro ller and follow th e procedure, up to and including the step before you lower the media load lever. 3. Remove the remova ble flange (2) from the sub-scr oller (1). 4. Install the dual r oll printing flang[...]

5. Install the media roll (2) on the sub-scroller (1) a nd replace and lock the remova ble flange (3). NOTE Take care to position the media roll on th e sub-scroller so it does not o verlap the media roll on the main scroller. NOTE It is not possible to print on the inside of the media when using dual roll printing. 6. Unscrew the attachment knob ([...]

7. Loosen the locking knob (2) and slide the sub- scro ller center holder (1) outside the ar ea of the sub- scroller media path. 8. Install the sub- scroller (1 ) in the printer. 100 Chapter 3 How do I use dual media rolls? ENWW How do I use dual media rolls?[...]

9. Move the sub-scroller center holder (2) to with in 10 mm of the sub-scroller flange (1) and fully tighten the locking knob (3). CAUTION Make sure that the sub-scroller ce nter hold er is not touching the sub-scroller flange. This could cause friction which would increase the tension on th e media and degrade print quality. 10. Open the rear cove[...]

11. Lift the media load lever (1). 12. Insert the top edge of the media on the main an d sub-scro llers into the relevant media feeder s and feed the media (1) through the prin ter until it almost touches the floor. 102 Chapter 3 How do I use dual media rolls? ENWW How do I use dual media rolls?[...]

13. Loosen the sub-scroller flange s (1) and adjust the media roll position on the sub -scroller so that there is more than 4 cm clearance (A) between the two media rolls. CAUTION If there is less than 4 cm of clearanc e between the two media rolls, th e edge guards cannot b e used. Without th e edge guards the media e dges could rise and cause a p[...]

15. Use the hexagonal adjustment shaft (1) on the tensio n arm to man ually adjust the back tension of the media on the sub-scrolle r (2) (Refer to Ad just the back tension of the sub-scroller ). 16. Use the white rewind switch (front of printer) to rewind the main scroller until the me dia (1) is just protruding fr om the rear cover. 17. Manually [...]

18. Lower the media load lever (1). 19. Adjust the media edge guard s (1) so that each pair are correctly positioned at the e dge of the med ia. 20. Close the rear cover. To complete the loading proced ure, follow the front panel instructions. 21. Confirm the position of the me dia edge guards and press the OK key. The media width checking process [...]

a. Select the media type using the or keys. There are five preset medi a types to choo se from: ● Paper ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b. Press t he OK key to confirm. NOTE If you wish to sele ct a media type that is currently not av ailable, then you will need to create a new media type. c. If required, select the NEW MEDIA [...]

24. At the front of the prin ter, use the black media advance switch to feed the media (1) on the main scroller enough so tha t you can install the tension bar in the slack area . NOTE If there is an obvious difference in t he amount of media feed between the main scroller and sub-scroller , you should try to ad just the sub-scrolle r back tension [...]

26. Verify the front pane l shows thi s message and press the OK key. NOTE The next operation will not star t if the media is too tight. The media setting operatio n starts automatically and shows this messag e on the front panel. If the operation completes correctly, the prin ter re turns to the online or offline state . If it does not complete co[...]

CAUTION To use this process, the media ro lls must be of the same width and diameter. If the diameter is different, please use the sub-scroller and main scroller process. 1. Install the two media ro lls on the main scroller. a. Follow steps 1 to 3 of Install a media roll in th e printer using the main scroller to install the first media roll (1) an[...]

c. Slide the second media roll (1) onto the main scr oller until it is fully engaged with the flange spacer. d. Slide the flange spacer (1) onto the main scroller (2) until it is full enga ged with the media r oll . NOTE Position the two media r olls so that the top edges of the media of each is aligned. 110 Chapter 3 How do I use dual media rolls?[...]

e. Align the keys of the flange stopper (1) to fully engage it with the flange spacer and fully tighten the knob (2) on the flange stopper to (1) lock it to th e flange spacer (3 ) and main scroller. 2. Install the main scroller with the two me dia rolls in the printer (Refer to Install a media roll in the printer using the main scroller ). 3. Inse[...]

4. At the front of the pr inter, use the white r ewind sw itch to rewind th e main scroller until each media (1) just protrudes from the rear cover . 5. Lower the media load lever (1). 6. Adjust the media edge guards so that each pair are correctly pos itioned at the edge of each media. 112 Chapter 3 How do I use dual media rolls? ENWW How do I use[...]

7. Close the rear cover. To complete the loading proced ure, follow the front panel instructions. 8. Confirm the position of the me dia edge guards and press the OK key. The media width checking process starts. 9. Select DUAL in the media selection on the front p anel. 10. Select a media type. a. Select the media type using the or keys. There are f[...]

12. At the front of the printer, use th e black media advance switch to loosen the media on the main scr oller enough so that yo u can install the tension bars (2) in the slack area of the media (1) . 13. Mount the tension bar (2) in the tension bar gu ides (1). CAUTION Make sure you install the tension bar with the ESD contact ring at the right h [...]

14. Verify the front panel shows this message and press the OK key. NOTE The next operation will not star t if the media is too tig ht. The media setting opera tion starts automa tica lly and shows this message on th e front panel. If the operation completes correctly, the prin ter return s to the online or offline state. If it does not complete co[...]

Use the take-up reel (dual media rolls) There are four differen t methods of us ing a take -up reel for dual roll media. ● Method 1: Takin g-up the media onto a single take-up reel wh en using tarpaulin media. ● Method 2: Takin g-up the media onto two separ at e take-up reels when using tarpa ulin media. ● Method 3: Taking-up the media onto a[...]

4. Use adhesive tape (2) to attach the edge of each roll media (3) to the media tube on the take-up r eel (1). 5. Verify that the tension bar guide (1) is located within the light sen sor (2) receiving area and adjust as necessary. 6. Set the take-u p direction s witch (1) t o the correc t position f or the direc tion the media is to b e taken- up,[...]

7. Use the front pan el feed menu to fe ed enough addit ional media through the media feed erto provide two full tu rns on the ta ke-up ree l (Refer to Per form a manual media feed ). 8. At the rear of the printers, se t the white media winding direction switch (1) to the OFF position. 9. Turn the take-up reel by han d (in the required d irection?[...]

13. Mount the tension bar ( 1), in the slack area of the media, and adjust the take-u p flanges to the width of the media. CAUTION Make sure you install the tension bar with the ESD flange at the left hand end of the tension bar (v iewed from the rear of the printer) . 14. At the rear of the printer, set the white media windi ng d irection sw itch [...]

NOTE Use media tubes with as closely matching length s as possible to the corresponding media tubes on th e feed side. 1. Put the first empty media tube (1) a nd flange spacer (3) on the main scroller (2) but do not install the flange stopper. 2. Slide the flange joint (3) and the second flange spacer onto the main scroller shaft and align the ke y[...]

4. Lock the empty media rolls on the main scroller. a. Slide the flange space r (3) over the main scroller until it stop s against the media tu be. b. Slide the flange stopper (1) ove r the main scrolle r until you can align and fully e ngage it with the keyway in the flange spacer (3). c. Fully tighten the knob (2) on the flang e stopper (1) to lo[...]

Dual media rolls take-up method 3 This procedure describes how to take-up two viny l chloride (PVC) media rolls onto a single media tube. 1. Put a suitable empty media tube and rubb er spacers (1) on the main scr oller (Refer to Use media tu be flanges ). 2. Install the four med ia tube flanges (1) o n the rubber spacers at the both en ds and in th[...]

4. Use the front panel feed menu to feed the media ( 1 ) through th e media feeder far enou gh for it to be taken-up on the take-up re el. 5. Use adhesive tape to attach the edge of each roll media to the media tube (1) on the take-up reel. Outer take-up: Inner take-up: 6. Adjust the positions of the media t ube flanges to match the media width. EN[...]

7. Tighten the three locking screws (1) on each media t ube flange to lock the flanges in position. Use the indications on the labels to equally tighte n the locking screws. 8. At the rear of the printer, set the white media wind ing direction switch (1) to the correct position for the direction the media is to be ta ken-up , inner take-up ( A) or [...]

Dual media rolls take-up me thod 4 This procedure describes how to take-up two vinyl ch loride (PVC) media rolls on to separate media tubes. 1. Install two suitable empty media tubes on the main scrolle r, as described in Dual media rol ls take-up method 1 . 2. Install rubber spacers (1) on the flange spacers as necessary (Re fer to Use media tub e[...]

CAUTION Before adjusting the sub-scroller back ten sion you must first adjust the main scroller media feed. 1. Insert a screwdrive r (1) in the h ole of the hexagonal adj ustment shaft protruding from the upp er part of the tension arm (2). NOTE You could also us e a suitably sized wrench (spanner) or an equivalent tool to turn the adjustment shaft[...]

Remove dual rolls media edge guards for full width media printing If you want to use full width media , 104 in. (2641 mm ) , you must first remove the media edge guards use d for dual roll media printing. NOTE The guards can be left in place for any medi a of a width of 102 in. (2 590 mm) or less. 1. Remove the two screws (3) that atta ch the edge [...]

3. Remove the slider (2) from the rear edge gua rd mounting rail of th e platen (1). 4. Store the remove d parts in a safe p lace for futur e use with dual media rolls 128 Chapter 3 How do I use dual media rolls? ENWW How do I use dual media rolls?[...]

4 How do I perform double-sided printing This section explains t he different types of double -sided prin ting and the procedu res for using them. CAUTION Use the liner when printing at a high printing rate (or ink on the media is not dry) to prevent the media from adherin g to the platen (Refer to How d o I print with a liner ). NOTE The surface o[...]

130 cm (51 inches) of media wastage at the start of the print job and 80 cm (31.5 inches) of wastage at the end of the job. ● You are working i n an area with limited access or the with media rolls th at are very heavy meaning handling must be minimized. For this type of print job the best type of double-sided printing to choose is Printing on th[...]

Printing on the back of the media after rewinding CAUTION Use the liner when printing at a high printing rate (or ink on the media is not dry) to prevent the media from adherin g to the platen (Refer to How d o I print with a liner ). After printing on the top side (A) , the media is rewound o n the roll in the paper feeder (B), the roll is removed[...]

a. Select MAIN using the or keys. b. Press t he OK key to confirm the selection. CAUTION To print on thick tarpau lin (0.5 mm or thicker), raise the prin thead height first (Refer to Change the printhead height ). NOTE If tarpaulin media designed for single side printing (different surfa ce finishes) is used, print on the rougher side first. 3. Fee[...]

7. Lift the media load lever (1). 8. Simultaneously press the white media rewind switch (1) on the fee d side (A) and the white media rewind switch (2) on the output side (B), to re wind the all the media b ack onto the main scroller. ENWW Printing on the back o f the media after rewinding 133 How do I perform do uble-sided p rintin g[...]

9. Remove the main scroller (1) from the printer on the feed side ( Refer to Remove a media roll from the printer ). 10. Remove the media roll from the main scroller (A), reverse the media roll (fro m left to right), and reinstall it on the scroller (B). 11. Install the main scr oller in the pr inter on the feed side and feed the media into the pri[...]

13. Lower the media load lever (1). 14. Adjust the media edge gua rds (1) so that they a re correctly po sitioned over the edge of the media. 15. Close the rear cover. To complete the procedur e, follow the fron t panel instructions. 16. Confirm the position of the me dia edge guards and press the OK key. 17. Select the media position. a. Select BA[...]

a. Select the media type using the or keys. b. Press t he OK key to confirm the selection. 19. Select whether or n ot a liner is used. a. Select liner use requ irement using the or keys. If a liner is used. b. Press t he OK key to confirm the selection. 20. At the front of the printer, use the black media advance switch to loosen the media eno ugh [...]

If the opera tion finishes s uccessf ully, the p r inter retu rns to the online or offline state. If it terminates unsuccessfully, an error message will be shown. If this occurs, retry the operation from the step in th is procedure wher e you raised the media load lever. 21. Set the “VACUUM” and “UNSTICK MODE” values with t he front panel a[...]

Printing on the back of the me dia from the feed side (after relocating from take-up side) CAUTION Use the liner when printing at a high printing rate (or ink o n the media is not dry) to prevent the media from adherin g to the platen (Refer to How do I print with a liner ). After printin g on the top side (A), the main scro l ler that the media wa[...]

3. Feed the media onto the ta ke-up ree l (Refer to Use the take-up reel ). NOTE Wind the media onto the take-up re el about four full turns because you will need a top margin of appr oximately 2.5 m to print on th e back of the media. 4. Print on the top side of the media. 5. When the printing o n the top side completes, two add ition al lines are[...]

8. Remove the main scroller (1) and from the prin ter on the feed side (See Remove a media roll from the printer ). 9. Remove the main scroller from the printer on the take -up side (1), and install it on the feed side (2). 140 Chapter 4 How do I perform doub le-sided printing ENWW How do I perform do uble-sided p rintin g[...]

10. Lift the media load lever (1). 11. At the front of the printe r, set th e feed direction switch (1) for printing on the inside or the outsid e of the me dia. 12. At the front of th e prin ter, use the bla ck media advance switch to slacken medi a enough to insert it into the media fe eder. ENWW Printing on t he back of the media fro m the feed [...]

13. Insert the top edge of the media (1 ) into media fe eder (2) while stre tching it outward to prevent any wrinkling. CAUTION Inserting the media obliquely or inserting media with wrinkles co uld cause a media jam or skewed feed. NOTE If the media curls, making it hard to inse rt into the media feed er, place a backing sheet on or unde r the curl[...]

15. Lower the media load lever (1). 16. Adjust the media edge gua rds (1) so that they a re correctly po sitioned over the edge of the media. 17. Close the rear cover. To complete the procedur e, follow the fron t panel instructions. 18. Confirm the position of the me dia edge guards and press the OK key. 19. Select the media position. a. Select BA[...]

a. Select the media type using the or keys. b. Press t he OK key to confirm the selection. 21. Select whether or n ot a liner is used. a. Select liner use requ irement using the or keys. If a liner is used (Refer to Double sided printing with a liner ). b. Press t he OK key to confirm the selection. 22. At the front of the printer, use the black me[...]

If the opera tion finishes s uccessf ully, the p r inter retu rns to the online or offline state. If it terminates unsuccessfully, an error message will be shown. If this occurs, retry the operation from the step in th is procedure wher e you raised the media load lever. 24. Set the “VACUUM” and “UNSTICK MODE” values with t he front panel a[...]

1. Install the media on the main scroller in the printer (Refer to Install a media roll in the printer using the main scroller ). 2. Select the media feed position. a. Select FRONT using the or keys. b. Press t he OK key to confirm the selection. CAUTION To print on thick tarpau lin (0.5 mm or thicker), raise the prin thead height first (Refer to C[...]

5. When the printing o n the top side completes, two add ition al lines are printed. The first is a solid line (2) which is used as a guid e to align the print position between the top side and the back; the second line is a dashed line ( 1) to use as a cutting guid eline. 6. Once the printing h as completed, feed en ough media out o f the printer [...]

8. Install the sub-scr oller (1) in th e printer with a su itable empty media tube for the width of media (2) being printed. 9. Lift the media load lever (1). 148 Chapter 4 How do I perform doub le-sided printing ENWW How do I perform do uble-sided p rintin g[...]

10. Feed the printed media (1) edge towards the feeder ov er the top surface of the sub-scroller, and insert it into the feed er. 11. Adjust the media so that the marks (2) tha t you made earlier are aligned with the gro ove (1) in the platen. If they do not alig n with platen groove at both sides, align either end first, and then while hold ing th[...]

12. Lower the media load lever (1). 13. Adjust the media edge guards (1) so that they are cor rectly posi tioned over th e edge of the media. 14. Close the rear cover. To complete the procedu re, follow the front p anel instructions. 15. Confirm the position of the media edge guards and pre ss the OK key. 16. Select the media position . a. Select B[...]

a. Select the media type using the or keys. b. Press the OK key to confirm the selection. 18. Select whether or no t a liner is used. a. Select liner use requir ement using the or keys. If a liner is used (Refer to Double sided printing with a lin er ). b. Press the OK key to confirm the selection. 19. At the rear of the printer, use the black medi[...]

NOTE The next operation will not star t if the media is too tight. If the operation finishes successfully, the p rin ter returns to the online o r offline state. If it terminates unsuccessfully, an error message will be shown. If this occurs, retry the operation from the step in this procedure whe re you raised the media load lever. 21. Set the “[...]

5 How do I print with a liner This section describes how to use a liner. ● Double sided printing with a liner ● Print on mesh tarpaulin (without dedicate d liner) ● Use the special edge gu ards for use with a liner ● Use the liner separator bar Printing on the back of the media, d epending on the media typ e, may require the use of a liner.[...]

Double sided printing with a liner CAUTION To avoid potential damage to the printheads, make sure that the carriag e height is set to the highest posit ion before printing with a liner (Refer to Change the printhead height ). CAUTION If the media width is narrower than the liner width: use the special edge guards to hold down both side s of the med[...]

2. Slide the left flange (2) onto the shaft of the sub-scroller (1) and turn it clockwise to lock it. 3. Install the sub-scroller (2) in the holder (1). ENWW Double sided printing with a line r 155 How do I print with a liner[...]

4. Fold the liner (1) o ver by about 5 cm and insert it in the feeder . CAUTION Because the liner is very th in and supple , it could easily get caught in the gr id roller when it is inser ted in the fe eder unless the top edge is folded back. 5. Lift the media load lever (1). 156 Chapter 5 How do I print with a liner ENWW How do I print with a lin[...]

6. Carefully pull the liner (1) o ut of the output sid e. Tip If it is difficult to pull the media (1) out, rota te the grid roller (2) with your fingers to fe ed the liner throu gh. 7. Check the feed side and take-up side to ensure that t he liner is fed o ut straight from th e liner roll. If it is not comp letely straight , raise it a little to m[...]

8. Grip the centra l area of the top edge of the liner (1) and pull it out until it almost reaches the floor. CAUTION If the liner (1) ripples excessively on the plate n, rewind it co mpletely and remove it from the p rinter, then reins tall it. A rip pled liner causes wrinkles . 158 Chapter 5 How do I print with a liner ENWW How do I print with a [...]

9. Rotate the right hand flange (2 ) of the sub-scroller c ounterclockwise to rewind the liner (1) until its top edge just protr udes from the rear cover. Tip This rewinding motion removes small rippling . 10. Pull the liner (1) out sufficiently so it can be attach ed to the ta ke-up reel with tape. ENWW Double sided printing with a line r 159 How [...]

11. Lower the media load lever (1). 12. Verify the take-up direction, stretch the liner (1), an d secure it to the take-up reel (3) with tapes (2). Attach the center firs t then the outer edges. 160 Chapter 5 How do I print with a liner ENWW How do I print with a liner[...]

13. Lift the media load lever (1). 14. At the r ear of the pr inter, pr ess the whit e rewi nd switch (1) to wind the liner onto the media tube approximately two turns. 15. At the front of the printer, use the black media advan ce switch (2) to feed th e liner from the media tu be and position the tension bar. 16. If you have not already don e so, [...]

17. While holding the fla nge of the sub-scrolle r to immobilize the lin er (2), insert the media (1) into the feeder so only the media feeds out. 18. Overlap the liner ( 2) and the media (1) so that their right edg es are aligned. 162 Chapter 5 How do I print with a liner ENWW How do I print with a liner[...]

19. Adjust the media so that the marks (2) tha t you made earlier are aligned with the gro ove (1) in the platen. If they do not alig n with platen groove at both sides, align either end first, and then while hold ing the aligned side in p lace, pull the othe r side to adjust its position. 20. Lower the media load lever. 21. Adjust the media edge g[...]

23. Make sure the media (1) runs over the liner separa tor bar (3) and the liner (2) is under the se parator bar. 24. Close the rear cover. To complete the procedu re, follow the front p anel instructions. 25. Confirm the position of the media edge guards and pre ss the OK key. 26. Select the media feed position. a. Select BACKm using the or keys. [...]

NOTE If the mesh tarpaulin media is narrower than th e liner, set “DETECT WIDTH” to “NONE” in the MEDIA REG menu. Selecting “AUTO” lets the printer detect the liner width as the mesh tar paulin width and to print at the right e dge of the liner. The contents to set with the MEDIA REG menu are the following (Refer to Media width detectio[...]

31. Now you are ready to print on the back of the media. 166 Chapter 5 How do I print with a liner ENWW How do I print with a liner[...]

Print on mesh tarpaulin (without dedicated liner) This section explains how to print on mesh media t hat does no t have a dedica ted liner attached to it. If mesh media with a ded icated liner is used these instructio ns are not necessary. CAUTION If a dedicated liner is pr ovided with th e mesh tarpaulin, this must be used . Printing on mesh media[...]

2. Slide the left flange (2) onto the shaft of the su b-scroller (1) and turn it clockwise to lock it. 3. Install the su b-scroller (2) in the lower sub-scroller holder ( 1). 168 Chapter 5 How do I print with a liner ENWW How do I print with a liner[...]

4. Fold the liner (1) ove r by about 5 c m and insert it in the feeder. CAUTION Because the liner is very thin and supple , it could ea sily get caught in the grid roller when it is inserted in the fee der unless the top edge is folded back. 5. Lift the media load lever (1). ENWW Print on mesh tarpaulin (without dedicate d liner) 169 How do I print[...]

6. Carefully pull the line r (1) out of th e output side. Tip If the liner (1) difficult to pull out, rotate the g rid roller (2) with you r fingers to feed the liner through. 7. Check the feed side and take up side to ensure that the liner is fed out straight from the liner roll. If it is not completely straight, raise it a little to move it to th[...]

8. Grip the central ar ea of the to p edge of the lin er (1) and pu ll it out until it a lmost reaches the floor. CAUTION If the liner (1) ripples excessively on the platen, r ewind it completely and remove it from the pr inter, then r einstall it. A rippled liner ca uses wrinkles. ENWW Print on mesh tarpaulin (without dedicate d liner) 171 How do [...]

9. Rotate the right hand flange (2) of the sub -scroller counterc lockwise to rewind the line r (1) until its top edge just protrudes fro m the rear cover. Tip This rewinding motion removes small rippling. 10. Pull the liner ( 1) out suffic iently so it c an be atta ched to the take-up ree l with tape. 172 Chapter 5 How do I print with a liner ENWW[...]

11. Lower the media load lever (1). 12. Verify the take-up direction, stretc h the liner (1), and secure it to the take-up ree l (3) with tapes (2). Attach the center first then the outer edges. ENWW Print on mesh tarpaulin (without dedicate d liner) 173 How do I print with a liner[...]

13. Lift the media load lever (1). 14. At the rear of the printer, press the white rewind switch (1) to wind the liner onto the media tube approximately two turns. 15. At the front of the printe r, use the black media advance switch to feed the liner from the media tube and position the tension bar . 16. Install a mesh tarpau lin media roll in the [...]

17. While holding the flange of the sub-scrolle r to immobilize the liner ( 2) insert the media (1) into the feeder so only the media fee ds out. 18. Overlap the liner (2) an d the media (1) so that their right edges are a ligned. ENWW Print on mesh tarpaulin (without dedicate d liner) 175 How do I print with a liner[...]

19. Lower the media load lever. 20. Adjust the media edge guards (1) so that they are correctly posit ioned at the edge o f the media. 21. If you have not already done so, install the separator ba r. Refer to Use the liner separator bar . 22. Make sure the media (1) runs over the liner separa tor bar (3) and the liner (2) is under the se parator ba[...]

23. Close the rear cover. To complete the procedur e, follow the fron t panel instructions. 24. Confirm the position of the me dia edge guards and press the OK key. 25. Select the media feed position. a. Select BACKm using the or keys. b. Press the OK key to confirm the selection. 26. Select a media type. a. Select the media type using the or keys.[...]

a. Select liner use requ irement using the or keys. b. Press t he OK key to confirm the selection. 28. The media setting operati on starts auto matically. Verify the front pane l shows thi s message and press the OK key. NOTE The next operation will not star t if the media is too tight. If the operation finishes successfully, the p rin ter returns [...]

● 1 x cap side edge guard for use with liner (4) 1. Install the media in the printer. For double-sided printing ( Refer to How do I perform do uble-sided printing ). For mesh tarpaulin p rinting (Refer to Prin t on mesh tarpaulin (witho ut dedicated liner) ). 2. Raise the printheads (Refer to Chan ge the printhead height ). CAUTION Always make su[...]

4. Slide the cap side ed ge guard to align its protruding section (1) with the edge of the media (2) but leave a small gap (A) to prevent skewing of the m edia (2). This edge guard pr otects both the liner and the media. 5. Apply gentle pressu re to open the arms (3) of the edge guard hook and slide th e guide (2) into the slot (4) of the pinch rol[...]

6. Release the pressure on the arms so tha t the of the edge guard hook ( 2) is locked to the pinch wheel (1). 7. Insert the tip of the wiper side edge guard (1) bet ween the edge guard h ook (3) and the pinch ro ller (2). ENWW Use the special edge g uards for use with a liner 181 How do I print with a liner[...]

8. Slide the wiper sid e edge guard to align its pro truding section (1 ) with the edge of the media (2) but leave a small space (A) to prevent skewing o f the media. This edge g uard protects both the liner and the media. 9. Verify that the wiper side edge gua rd (1) doe s not float on the media (2). CAUTION If the plate (edge guard, wi pe ) is no[...]

10. If the wiper side edge guard (2) floats, use the attachme nt magnets (1) to hold it do wn firmly. NOTE Use the minimum number o f magnets to hold down the p late. Too many unnecessary magnets may disturb the medi a fee d, causing wrinkle s in the media. Do not install magnets outside the specified ar ea because they coul d tou ch the printhead,[...]

● 2 x separator bar holders (4) Install the separator bar support assembly This procedure describes how to insta ll the separator bar support assembly. 1. Locate the sep arator bar support assembly installatio n kit supplied with your printer. 2. Remove and retain the atta chment screws (1) an d (3) from the printer ch assis on the take-up side ([...]

3. Carefully slide the support arm (1), as far as it will go, into the mounting hole (2) provided for it in the chassis. The attachment bracke t with the larger hole must be at the top. 4. Secure the support arm (3) using the two attach ment screws (1) a nd (2) removed previously. 5. Repeat the previous three steps, to install the support bar on th[...]

6. Slide the separator bar holder (2 ) onto the suppo rt bar (1) at the wiper end . 7. Secure the separator b ar holder (4) with the two at tachmen t screws (2) from the installation kit, and push the r ubber end cap (3) onto the end of the sup port bar (1). 8. Repeat the previous three steps, to insta ll the separator bar holder at the cap end. In[...]

2. Position the separator b ar (2) in its holders (1). 3. When printing using a liner, make su re the media (3) passes above the separato r bar (1) and the lin er (2) below it. ENWW Use the liner separator bar 187 How do I print with a liner[...]

188 Chapter 5 How do I print with a liner ENWW How do I print with a liner[...]

6 How do I maintain the printer? This section describes the regular in spection and maintenance p rocedures to be performed by users. ● Regular maintenance guid e ● Daily printhead maintenance ● Prepare for extended power down (two to four weeks) ● When returning to the printer after being switched off for an extended period (les s than two[...]

CAUTION The printer has an internal clock which allows it to wash the p rintheads automatically, flushing some ink thro ugh the printhe ad, whic h keeps the printhead s in good condition. This is done after the first 20 hours without printing an d ever y three days. If the printer is switched off for a long period, this process does no t happen. If[...]

Use the daily printhead maintenance to ensure optimal pr int qu ality and the life of your printheads. The ink in your HP Designjet 10000s Pr inter dries very quick ly, so maintenance procedu res ensure that the ink does not dry in the cap unit, the wiper bla des, the ink tubes and printheads. ● Wiper blade cleaning ● Wiper sponge cleaning ● [...]

5. Press OK to confirm. The wiper blade is moved to its cleaning position. The front panel displays the fo llowing message: 6. Open the rear cover (1) . 7. Open the wiper cover (1). 192 Chapter 6 How do I maintain the printer? ENWW How do I ma intain the prin ter?[...]

8. Dip a new HP cleaning swab (2) into the wiper cleaning liqu id (1). CAUTION Make sure that you use the wiper cleaning liquid and not the cappin g liquid to clean the wiper blade s. The capping liquid is not stro ng enough to clean th e wiper blades properly and could cause d amage to the printheads. WARNING! Avoid contact between ink and skin , [...]

9. Use the HP cleaning swab (2) to clean the fr ont and back parts of the wiper blades (1). CAUTION Make sure that the wiper cleaning liquid does not d rip on to other pa rts of the printer. If the wipe r cleaning liqui d drips on to the belt or any nearb y sensors, this could cause serio us damage to the printer. NOTE Make sure that there is no dr[...]

10. Apply a full dropper of the wiper cleaning liquid (1) on to the spon ge using the dropper (2). CAUTION Make sure that the wiper cleanin g liquid does not drip on to o ther parts of the printer. If the wipe r cleaning liquid drips o n to the belt or any nearby se nsors, thi s could cause serious damage to the printe r. ENWW Daily printhead maint[...]

11. Make sure you also moisten both ends of the sponge (1) under the belt (2) on each side. Capping unit cleaning This cleaning procedure will remove any dri ed ink a nd particles from the capping un it. CAUTION Make sure that the cap cleaning liquid does not drip on to other parts of th e printer. If the wiper cleaning liquid drips on to th e belt[...]

CAUTION Once the carriage is o ut of the capp i ng unit, the cleaning proced ure must be done as quickly as possible (within five minutes) to avoid p ermanent damage to the printheads. The printer will emit an acoustic warning (be ep) while the carriage is ou t of the capping unit. 6. Open the rear cover (1). 7. Open the cap cover (1). ENWW Daily p[...]

8. Dip a new HP cleaning swab (2) into the HP 790 cap cle aning liquid (1). CAUTION Make sure that you use the HP 7 90 cap cleaning liquid and not the w iper cleaning liquid to clean the cap ping unit, otherwise you could caus e damage to the printheads. 9. Clean the top outside edges and the upper surfa ces of all six caps (2). Use one side of a s[...]

WARNING! Never leave the printe r off for more than fo ur weeks. Leaving y our printer off for more than four weeks can cause permanent damage that cannot be repaired. In all other cases make sure you observe the appro p riate maintenance guidelines. Have available an empty waste ink bottle and the HP 790 Ink System Storage Kit (part number CB297A)[...]

NOTE If the printer de tects that an ink system purging cartrid ge has been installed incorrectly or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge has been installed correctly before you can continue. 11. The ink extraction pro[...]

21. Install an ink system purging cartridge in to each slot and close the right ink cartridge door. NOTE If the printer detects tha t an ink s ystem purging car tridge has been installe d incorrectly or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink sys[...]

When returning to the printer after being switched off for an extended period (l ess than two weeks) CAUTION If you need to leav e the printer unatte nded for any reason , ensure that the printer is on , the ink cartridges are full , and the waste ink bottle is empty , so that automatic maintenance (perfo rmed after the fir st 20 hours wi thout pri[...]

NOTE If the printer detects tha t an ink s ystem purging car tridge has been installe d incorrectly or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge has been installed correctly before you can continue. 9. Open the right ink ca[...]

NOTE If the printer de tects that an ink system purging cartrid ge has been installed incorrectly, or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge has been installed correctly before you can continue. 19. Open the right in k c[...]

NOTE If the printer detects tha t an ink s ystem purging car tridge has been installe d incorrectly, or if an invalid cartridge has b een installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge has been installed correctly before you can continue. 29. Open the right ink[...]

Charge the ink system When the printer has been left fo r a long time an d you need to have cleaned the ink system, you will th en need to charge the in k system with ink. You will nee d ink cartridges with more than 350 cc of ink available. If any of the ink cartridges contain less than 350 cc of in k, or if an ink system purging cartridge has bee[...]

CAUTION Wipe the printer clean with a soft cloth . A cloth moistened with a neutral dete rgent may be used. Do not allow liqui d to enter the prin ter. This may create risk of fire and ele ctrical shock and cause a malfunction. Do not clean the pr inter with b enzene or paint thinner. This may damage the paint. 1. Unload all media from the printer.[...]

3. Using a soft cloth, absorb ink deposits. 1. Soft cloth 2. Ink 3. Platen 4. Use a soft cloth slightly dampened with cleaning liquid to wipe off loosened ink deposits from the platen. CAUTION Do not use commercial cleaners or abrasive clea ners. Do not wet the platen directly because you will leave too much moisture be hind. 208 Chapter 6 How do I[...]

5. If there are ink deposits in the va cuum holes (2) on the platen, clean the m using commercially-availa ble 3 mm mini-cotton swabs (1) an d then wipe off loos ened ink deposits with a mini-cotton swab slightly dampened with cleaning fluid. Carriage cleaning You should plan to clean your printe r's carriage shie ld and brush on a regular bas[...]

Replace the waste ink bottle WARNING! The HP waste ink bottle has been specific ally designed to co ntain waste ink from the printer. It is designed to work with the pr inter’s waste ink quantity estimation system to alert the user when the bottle is full . It provides safe handling and d isposal of waste ink when sealed with its attached cap. Us[...]

If full, it should be emptied as follows: 1. Loosen the screw (2) and lift up the le ve r (1) to rele ase the waste ink bottle. 2. Carefully pull o ut the wast e ink bottle (1) , taking ca re not to spill ink on the printer or on the fl oor. 3. Seal the waste ink bottle with its cap and dispose of the filled bottle prop erly according to all local,[...]

4. Lift the lever (1) and in stall the empty waste ink bottle (2) . 5. Lower the lever (2) and inser t the ink tube (1) into the bottle, and tighten the screw (3). Make sure the waste ink bottle is securely in position. 6. The front panel will request you to rese t the waste ink counter. 7. Select YES and press the OK key to reset the waste ink cou[...]

Normal printhead recovery 1. Press the Online key. 2. Press the Shift key to display the PH. RECOVERY menu. 3. Press the key to enter the PH. RECOVERY menu. 4. Press the or keys to select NORMAL ALL . NOTE If NORMAL ALL is not sufficient t o cl ean the nozzles, th en try a STRONG option for the set of printheads that are affec ted. Perform the IQ P[...]

NOTE Use the IQ print to check that all print head nozzles are workin g correctly after cap cleaning. If there are an y defects in the IQ pr int, you can try to perform a Normal Printhead Recovery to clean the printheads. 214 Chapter 6 How do I maintain the printer? ENWW How do I ma intain the prin ter?[...]

7 How do I get the best image quality? ● Print the Image Quality print ● Interpret the image quality p rint ● Manage media types ● Calibrate the printe r ● Back feed adjustment while printing ● Adjust heater and pr int mode settings Different types of media may give better image quality based on specific mechanical an d electrical setti[...]

Print the Image Qu ality print Use the Image Quality print to check the overall image quality of images. Perfor m the Image Quality print every day befor e using your printer. If the image qualit y is satisfactor y, no calibrations are require d. If the image quality is not satisfactory, the n you may need to adjust the med ia type se ttings. A lso[...]

4. In the TEST PRINTS menu scro ll to the IQ PRINT option and pr ess the OK key. 5. Press the OK key to start printing. ENWW Print the Image Quality print 217 How do I get the best image q ualit y ?[...]

Interpret the image quality print Below are examples of the print results you may see in the Image Quality Print and the re commended action. If the IQ print quality is satisfactory , you can print on th e media without chang ing printer or heate r settings. If you see banding in one color (in the b lack color in the image above ), then there are p[...]

settings (Refer to Create a new media type ) and then calibrate the printer (Refer to Calibrate the prin ter ). Banding may be present in the form of white lines (as in the imag e above), or in the form of darker lines. If you still see banding in all colors after p erformi ng the calibration s, then try adjusting the heater temperature and/or p ri[...]

7. Select a media number u sing the and keys. NOTE If the number o n the right is follo wed by an asterisk ( *), the number displa yed already contains me dia type information. 8. Press t he OK key to conf irm. 9. Press t he OK key to crea te the ne w media type. Create a new media type Tip We recommend tha t you do not modify the pres et media typ[...]

5. Select a media type number using the and keys, and press the OK key. NOTE If a number is not ava ilable, then a new media type with that nu mber has alread y been created. Select another numbe r. 6. Press the key and the OK key to define the name of the new media type. 7. Define the name of the new media type using the and ► keys to select the[...]

5. Scroll to the media type o ption you want to modify by using the and keys. 6. Press t he OK key to modify the value. 7. Press the OK key to confirm. The message belo w will only be displayed fo r newly created media types. 8. Press the OK key to create media type 02 and the * (asterisk) ind icates that the media type has already been created. Th[...]

Calibrate the printer You can adjust the mechanical and electrical setting s of your printer based on a series of printed patterns. These patterns allow you to calibrate yo ur printer settin gs for the media you are using. B ased on the results of these patterns, you can o ptimize the performance of your p rinter. Calibrate media advance Your print[...]

4. Press t he or keys to select the ROUGH print mode, and pr ess the OK key. 5. Press t he OK key to print the patte rn. In this example, the color is black. Nine patterns are printed in 0.25% steps in a range of 99.00% to 101.00%. ● A — Dark lines are visible; the value is too low. ● B — No lines are visible; th e value is correct. ● C ?[...]

If you need more precise med ia advance ca libr ation, then y ou will need to print th e DETAIL patte rn as follows: 9. Press the key, and then OK . 10. Press the or keys to select the DET AIL pattern. Select the same print mode as for the ROUGH pattern you printed pr eviously. 11. Press the OK key twice to print the DETAIL pattern. 12. From the pr[...]

To print the printhead positio n patterns: 1. In the TEST PRINTS menu scroll to th e option desired ( PH ROW, PH TO PH, BIDIR DEF, and BIDIR F.D. ) and press the OK key. 2. Press t he OK key to start printing. To set left and right he ad position adjustment values: 1. Select ADJUST and press the OK key. 2. Select YY PH ROW VALUE and press the OK ke[...]

To set the YY BIDIR F.D (left and right) adjustment fo r Fine Draft print mode: 1. Select ADJUST and press the OK key. 2. Select YY BIDIR F.D.(X) where X is L or R for left or right, an d press the OK key. 3. Select the printhead color to b e adjusted, and press the OK key. 4. In the printhead adjustment patte rn, identify the value where two lines[...]

● F-3 TIMES — fast hig h extra hi gh densit y print m ode ● F-H-QUAL2 — fast half speed high quali ty print mode ● F-H-DENS2 — fast half speed high density print mode ● FINE DRAFT — fine draft print mode Back feed adjustme nt while printing This option allows you to adjust how much back feed is applied to a media while you are print[...]

Adjust heater and print mode settings If you see banding in a ll colors and you have alre ady performed media advance calibration , then you can try adjusting the heater tempe rature and print mode settings. Banding in all colors may be caused by the following factors: ● Small print dot size: heat will ca use a smaller dot si ze. The higher yo u [...]

6. To change the option setting displa yed, press the OK key. 7. Using the and keys, select a print mode that places le ss ink on th e media. Parameters: ● NORMAL (4-pass) ● H-QUALITY (8-pass) ● H-DENSITY (8-pass) ● 3 TIMES (12-pass) ● H-QUALITY2 (16-pass) ● H-DENSITY2 (16-pass) ● DRAFT (2-pass) ● FAST (4-pass) ● F-H-QUALITY (8-pa[...]

10. Select UNIDIR with the and keys for unidirectional printi ng. 11. Press the OK key to confirm the parameter. If the image quality still do es not improve, we r ecommend that you change the media. ENWW Adjust heater and prin t mode settings 231 How do I get the best image q ualit y ?[...]

232 Chapter 7 How do I get the best image quality? ENWW How do I get the best image q ualit y ?[...]

8 The problem is… (troubleshooting topics) This section describes troubleshooting for the printer. If the problem cannot be so lved, contact your dealer or our service center. ● The problem is… (checklist) ● A printhead crash ● Ink cartridge is not installed ● Ink cartridge is not dete cted ● Ink cartridge is near e xpiry date ● Ink[...]

The problem is… (checklist) Before deciding th at there is a serious probl em with the prin ter, check the following items. Symptom Items to be checked Corrective measures No power Power cable connection Check that the power cable is correctl y plugged into the power outlet. Power supply to the outlet Supply power to the power outlet. Power switc[...]

Symptom Items to be checked Corrective measures Poor print quality Media type Check for improvement by changing the settings of the heater temperature, print mode, RIP, etc. If there is no improvement, check that the media is supported. Replace the media with another type. Ink type Use our recommended ink (Refer to: Tell me about… Ink cartridges [...]

2. Lift the media load lever (1). 3. Open the rear cover ( 2) to access the jammed paper un der the carriage (1).. 4. The front panel shows th e following message: 5. Remove the media, check there are no obstacles in th e carriage path and the media path, an d close the rear cover. NOTE Take care not to damage the printheads when removing any med i[...]

6. The carriage will move to its home position. 7. Load media again (Refer to Install a media r oll in the printer using the main scroller ). ENWW A printhead crash 237 The problem is… ( troubleshootin g to p ics )[...]

Ink cartridge is not installed 1. The front panel displays the fo llowing message. XX: Ink name (K: Black, Lm: Li ght magenta, L c: Light cyan) XX: Ink name (C: Cyan M: Magenta Y: Yellow) 2. Replace the ink cartridge (Re fer to Replace an ink cartridge ). Ink cartridge is not detected 1. The front panel displays the fo llowing message. XX: Ink name[...]

Ink cartridge has p assed its expiry date 1. The front panel displays th e following message. YY: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan; C: Cyan M: Magenta Y: Yellow) 2. Press the OK key to con tinue or the Cancel ke y to replace the ink cartridge ( Refer to Repla ce an ink cartridge ). If you pressed the OK ke y, the following mess[...]

POC error messages Problem: an unrecove rable error has o ccurred in th e engine section. This error messa ge appears when an error is detected dur ing self-dia gno sis when the power is turn ed on. Solution: contact HP Support. Make a note of the e rror code shown on the front panel. Engine error messages Problem: an unrecove rable error has o ccu[...]

X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Z: error code (1 to 9) Problem: an ink cartridge error h as occurred. Solution: follow the instr uctions on the fron t panel (Refer to Replace an ink cartridge ). X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Problem: no ink ca rtridge is installed. Solution: follow the instr uctions on the fron t panel[...]

The ink LED flashes Problem: ink is run ning out (warning ). Solution: prepare a n ew ink cartridge. Waste ink bottle is not installed 1. The following front p anel message is disp lay ed. The waste ink b ottle is not installed. 2. Insert a new waste ink bottle into the printer an d install the w aste ink bott le cover (Refe r to Replace the waste [...]

Problem: There is no med ia loaded in the printer. Solution: Load media ( Refer to Install a media roll in th e printer us ing the main scroller ). Problem: you have set an invalid media size (less than 297 mm wide or 104 inch wide or more). Solution: set the correct size (Refer to Install a media roll in the printer using the main scroller ). Prob[...]

Problem: the ambient temperature is not within the operating temperature range for the pr inter. Solution: use the printer within its operatin g temperature rang e (15 °C to 30 °C). An abnormal sound If your printer makes an unus ual sound, contact HP Support. 244 Chapter 8 The pr oblem is… (troubleshooting top ics) ENWW The problem is… ( tro[...]

9 The problem is print quality This section explains how to solve print quality problems. Symptom Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded. The printer did not receive data. Check print data. The environment conditions do not meet the printer specifications. Use the printer in the spec ified [...]

Symptom Possible cause Corrective measure Poor print quality cannot be improved even when the cleaning is performed. The cap or wiper is stained. Check for stains on the cap and w iper. If they are stained, clean them. There is banding on new media The printer requires calibration for the new media. Adjust the printer settings for the new media (Re[...]

10 Tell me about… (basic knowledge topics) This chapter provides ne cessary information to operate the printer. Familiarize yourself with the basics of the printer before reading the rest of this Guide. ● Operati ng condi tions ● The power supply ● Front panel messages and printer state ENWW 247 Tell me about… (basic knowled g e to p ics [...]

Operating conditions This section describes the oper ating conditions for the printer. Installatio n space Make sure that there is sufficien t space around th e printer for the replacement of frequently used parts, for printing output, and for vent ilation. In addition, leave the maintena nce space indicated be low for service repairs. A. 1 m B. 0.[...]

Places where the printer must not be installed Do not install the printe r in places that are: ● In direct sunlight ● Subject to vibration ● Excessively dusty ● Subject to extreme change s in temperature or humidity conditions ● Near an air conditioner or a heater ● Places where the printer may get wet ● Subject to direct air circulat[...]

1. Printer switch 2. Power socket 3. Power on/off key The printer is turn ed on by turning th e printer switch on. Afterwards, t urn the printe r on or o ff us ing th e on/off switch on the fron t panel. The heater has a power switch at the rea r as follows. NOTE It is necessary to turn on the power of the heater before switching on the pr inter or[...]

When the system starts normally , both controllers go on line and enter idle mode automatically. Online state (idle mode) display The printer can recei ve data from the computer. When the OK key is pressed in the menu mo de, the PH RECOVERY menu appea rs. Online state (print mode) display The printer is printing . Online state (print pause mode) di[...]

Cancel Online state (print information mode) display Media total count and in k amount are displayed. Shift Shift Three-second interva ls or Shift Three-second interva ls or Shift Then the printer returns to online idle mode. Offline (menu mode) display Menus can be operated in offline mode. Shift 252 Chapter 10 Tell me about… (basic knowledge to[...]

Shift The arrow keys give access to menus. When the OK key is pressed in the menu mode, the PH RECOVERY menu appears. Shutdown state display The printer is shutting down. ENWW Front panel messages and printer state 253 Tell me about… (basic knowled g e to p ics )[...]

254 Chapter 10 Tell me about… (basic knowledge topics) ENWW Tell me about… (basic knowled g e to p ics )[...]

11 Tell me about media ● Storing media ● Disposing of media ● Using media ● Handling prints ● Other precautions Choosing the correct media typ e for your needs is an essential step in ensuring good print qu ality. For best printing results, use only recommended med ia, whose reliability and per formance have been developed and thoroughly [...]

Using media ● Avoid changes to room conditions and allow media to adapt to room conditions out of the packaging for 3 hours o r more befor e printing. ● Low humidity may cause curling of media and high humidity may cause wrinkling. Use media in the recommende d temperature and humidity conditions (about 23 °C an d 50% R.H.). ● Do not use scr[...]

12 Tell me about the ink system ● Ink cartridges ● Replacing an ink cartridge ● Ink cartridge storage and disposal ● HP 790 Waste Ink Bottle ● HP 790 Cap Cleaning Kit ● HP 790 Wiper Cleaning Liqu id Kit ● HP 790 Ink System Storage Kit ● HP 790 Ink System Cleaning Kit Ink cartridges The printer's six ink cartridges provide yello[...]

1. Black 2. Light magenta 3. Light cyan 4. Yellow 5. Magenta 6. Cyan WARNING! Ink inside the ink cartridge is combustible. Do not expose or store near o pen flames, sparks, or other source s of ignition. WARNING! Do not swallow ink. If swal lowed, do not ind uce vomi ting, but seek immediate medical attention. 258 Chapter 12 Tell me abo ut the ink [...]

Replacing an ink cartridge You can check th e ink level at an y time by accessing the INK menu and pressing the key. Information on each ink cartridge is disp layed at three-se cond intervals. The front panel wa rns you when a cartridge's ink leve l is low or when a cartridge is empty. Printing will continue without interruption if you replace[...]

4. The front panel will d isplay a series of warning me ssage s. In response to each message , press the Cancel key to cancel the process, or the OK key to conf irm that you wish to continue . CAUTION Only press the OK key in the next step if you h ave read and fully under stood how using non-HP ink w ill affect your warr anty. Press t he Cancel ke[...]

NOTE HP ink cartridges must b e installed befor e the “Install By” p rinted on the cartridge. Use of the ink cartridge three months beyond the “I nstall By” date may ca use deterioration in print quality or a printer malfunction. Store ink cartridge s in a dry, cool, and da rk place. Always use the recommended consumab les (media, in k, etc[...]

cleaning swabs are used for cle aning your printer parts and are desig ned not to leave particles or fibers on your printer when you per form cleaning procedures. WARNING! Avoid contact between cap cleaning li qu id and skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with cap cleaning liquid from contact wit[...]

the printer has been switched off for less than two wee ks. The HP 790 Ink System Cleaning Kit consists of six Ink System Cleaning Liquid Cartridges and six Ink Syste m Cleaning Purging Cartridges. ENWW HP 790 Ink System Cleaning Kit 263 Tell me about the ink system[...]

264 Chapter 12 Tell me abo ut the ink system ENWW Tell me about the ink system[...]

13 Tell me about waste management It is the printer own er’s responsibility to ensur e that wa ste is dispo sed of in accordance with all local, state and federal regula tions. There are registered waste manag ement companies t hat have b een authorized by local author ities to manage waste collection and d isposal and that will manage waste mana[...]

There are normally two types of waste disposal serv ices. The most suitable service will depe nd on your waste volume production: ● Bottle by bottle and pick up on call : this may be th e be st option for low volume production to avoid the overheads related to arrangin g and ensuring se cu re temporary storage. You can orde r these bottles as nee[...]

● Store the full bottle in an area that has been prepar ed for th is purpose until it is emptied o r removed by a waste management compa ny for disposal. Cons ult your local authorities about requiremen ts or for advice on storing haza rdous waste. ● The bottle is provided with an un detachable cap to safely an d securely close the bottle to av[...]

268 Chapter 13 Tell me about waste manage ment ENWW Tell me about waste mana g ement[...]

14 Tell me about front panel menus This chapter outlines the user menu structure and operations. ● Menu operations ● The INK menu & messages ● The MEDIA menu ● The MEDIA REG menu ● Media advance calibration ● The PH. MAIN menu ● The PH RECOVERY menu ● The FEED menu ● The PRIN TER menu ● The ADJUST menu ● The SETUP menu ENW[...]

Menu operations When the Online key is pressed in the online idle mode, t he printer enters offline mode. A menu gro up appears on th e front panel and menu operations are enab led. Shift Shift Menu structure The Front panel menu h as the following structur e: ● Menu group — this menu is displayed at the fi rst level. Some menu s have several s[...]

3. To change the option setting displayed , press the OK key. 4. Select a setting with the and keys. Select 01 : FINE . 5. Press OK key to confirm the parameter a nd return to step 2. To define a value The following example describes the MEDIA ADV. VALUE in the ADJUST menu. 1. Select a menu with the arrow keys. Select the ADJUST menu with th e key.[...]

5. Change the value using the and keys. NOTE To see the full list of characters availabl e, re fer to the lis t of character s below. 6. Press the OK key to confirm the value and return to step 2 . Character list Character code group SHIFT , SHIFT Character , Symbols space, !, … Numerals 0 to 9 Upper-case letters A to Z Lower-case letters a to z [...]

The INK menu & messages This INK menu is used to display ink info rmation or replace the ink. When the key is pressed, information on each ink cartridge is disp layed at three-se cond intervals. XX: Color name — K, Lm, Lc, Y, M, and C. YYY: Amount of ink remainin g. ZZ/ZZ/ZZ: Manufacturing dat e of the ink cartridge Press the Shift key to see[...]

The front panel tells you to close the ink cover. Printi ng contin ues until all the ink in the system is used up. No ink from the ne w cartridge is supplied until you close the ink cover. If all the ink in the system is used up, the print pause mode is activated and printi ng is interrupted until you close the ink cover. To restart pr inting, clos[...]

2. Press the key to see media information. ● MAIN ● SUB ● MAINN ● SUB N ● SHEET ● DUAL ● FRONT ● BACKm ● BACKt XXXXXX: media type YYY: media width ZZZ: media length Press the Cancel and keys to display the main m enu in offline state. Press the Online key to take the pr inter online. Press the OK key to change media settings. The [...]

Selecting a media type number (SELECT MEDIA) Select the media typ e number you inte nd to modi fy or create. You can choose from 01 to 20. Parameters: media type num ber (01 t o 20). NOTE All changes to settings in the MEDIA REG menu will apply to the media that you select or create in th e SELECT MEDIA option. Setting a media type name (RENAME MED[...]

Dry time value (DRY T IME VALUE) Use this option to define the amount of time the prin thead carriage pauses between printing passes for the selected media type. Parameters: three- digit time in seconds. Print mode setting (PRINT MODE) Use this option to set the default print qua lity for the selected media type. NOTE This value will only be applie[...]

Parameters: ● BIDIR — Bidirectional printing gives highe r printing speeds with slightly lowe r image quality and is more suitable for line and text images. ● UNIDIR — Unidirectional printing gives lower prin ting speeds but higher image quality. Use media edge guard (USE EDGE GUARD) Use this option to activate or de activate the medi a edg[...]

Parameters: ● NORMAL — Detects the leading e dge of the media whe n you replace o r load the media, a nd then completes media loading after checking for skew. ● REDUCED — Detects the leading edge of the media when you re place or load media, and th en completes media loading after detectin g the edge of the media by rewinding. NOTE The reco[...]

Parameters: 15 °C to 55 °C, or ** to turn the heater off. NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL . Initial temperature setting for th e print heater (PRINT HEATER T) Use this option to set the printer plate n h eater t[...]

NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL . Color stripe setting (COLOR STRIPE) A color stripe is printed on all plots. This ensures th at all printhead nozzles ar e used in all prints, even if the printed image does not in[...]

Printhead height setting (PH HEIGHT VAL) Use this option to set the printhead height for the se lecte d media type. Change this setting when you chan ge the printing carriage height. Parameters: ● NORMAL — Defaul t. ● HIGH — Set for thick media. Bidirectional print po sition (Lef t) adjus tment (YY BIDIR DEF(L)) For the selected media type,[...]

YY : Ink color Display order: K - > Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print pos ition (Right) adjustment (YY BIDIR F.D (R)) For the selected media type, use this o ption to adjust the position of all the printheads on the right side, when usin g bidirect ional pr inting . Enter an adjust[...]

NOTE When the TENSIO N winding or BACK & FWD ( MEDIA ADV MO DE mode) is selected, the printer wi ll only use START & END even if you have selected DURING PRINT. When you select DURING PRINT and cleaning has interrupted printing of an image, the media will feed back so that the image that was being printed before cleanin g started, can be co[...]

Parameters: ● SOFTWARE — Settings in the RIP take priority. ● FRONT PANEL — Settings in the printe r front pane l take priority. Heater preferen ce (HEAT ER PREF) Use this option to defin e printer front panel priority or software RIP p riority for heater settings for the selected media type. If you select software RI P p riority, the print[...]

Parameters: value in mm Unstick mode (UNSTICK MODE) Use this option to execute the media peel sequence to un stick media when printing starts. Parameters: ● OFF — Does not execute th e unstick sequence. ● ON — Executes the unstick sequence. Printhead rest period (PH REST PERIOD) Use this option to define the number of passes the pr inthead [...]

Parameters: ● ON — Pauses printing ● OFF — Printing continues Deleting a media type (DELETE MEDIA) Use this option to delete a registered media type. Media types from 02 to 20 can be selected. Media type 01 is defined as the standard media and cannot be deleted. To de lete a media typ e: 1. Press the OK key. 2. Select the media type using t[...]

2. Select the media type using the and keys and press OK to confirm deletion. Default v alues for m edia types Your printer comes with a set of factory-insta lled media types. Except for media type 01, you ca n modify or delete all other media types The table below lists the d efault values for the factory-insta lled media types. 1 2 3 4 5 NAME PAP[...]

1 2 3 4 5 BACK ADJU ST VAL 0 0 0 0 0 PRINT MODE PREF SOFTWARE SOFTWARE SOFTWARE SOFTWAR E SOFTWARE HEATER PREF SOFTWARE SOFTWARE SOFTWARE SOFTWARE SOFTWARE Media advance calibration Media advance calibration is defined by using the M.ADV menu. Press the key to define and set values. Media advance calibration print Select MEDIA ADV PRINT to print a [...]

● ROUGH (DRAFT) — draft print mode ● DETAIL (NORMAL) — standard and high speed print modes ● DETAIL (H-QUAL) — high quality prin t mode ● DETAIL (H-DENS) — high density prin t mode ● DETAIL (H-DENS3) — high density print mode ● DETAIL (H-QUAL2) — high quality print mo de ● DETAIL (H-DENS2) — high density print mode ● D[...]

Parameters: ±2000 pu lse (±5 mm) 1 pulse=2.5µm The PH. MAIN menu Use the PH. MAIN menu to maintain the cap and wiper and to clean the ink system (Refer to How do I maintain the printer? ). Press the key to enter the service menu. Ink system optimization (INK SYS OPT) Use the INK SYS OPT option to select a service cleaning procedure. Parameters: [...]

Cap cleaning (CAP CLEANING) Use this option to move the pr inthead carriage to the wiper position so that you can clea n the capping unit manually. Parameters: none. Wiper cleaning (WIPER CLEANING) Use this option to lift the wiper blade so that you can clean the wiper blade manua lly. Parameters: none. Washing with printheads (WASH PRINTHEADS) Use[...]

Ink (INK WASTE) Use this menu opti on to control ink wastage. Parameters: ● NORMAL — The standard ink wastage ● REDUCED — Reduced ink wastage level The PH RECOVERY menu This menu is used to clean the pr inthead s of the printer (Refe r to Normal printhead recovery ). Press the key to select t he PH RECOVERY menu options. key Parameters: ●[...]

When the key is released, media feeding stops and th e top menu appears on the fr ont panel in offline mode. The PRINTER menu This menu is used to print reports on the pr inter status. When the key is pressed, you can select the report that you want to print. Configuration print (CONFIG PRINT) This option prints information on the printer, panel se[...]

The ADJUST menu This menu is used to set mechanical adjustment pa rameters. For details on how to print the pa tterns, see Calibrate the printer . When the key is pressed, mechanical adjustment pa rameters can be set. Adjustment pattern print (TEST PRINTS) This menu is used to print the adj ustment patterns for adjusting the pr inter mechanicall y [...]

YY : Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print po sition (Lef t) adjus tment (YY BIDIR DEF(L)) Use this option to adjust the printhead bidirectional prin ting position (Left) . Enter an adjustment valu e accordin g to the BIDIRECTION DEF adjustment patter n. Y[...]

Parameters: sign (+/-), value (-32 to +31) Bidirectional print pos ition (Right) adjustment (YY BIDIR F.D (R)) Use this option to adjust the printhead bidirectio nal fine draft printing position (Right) in fine draft p rint mode. Enter an adjustment value according to th e BIDIRECTI ON F.D. adjustment pattern. YY : Ink color Display order: K -> [...]

Parameters: ON , OFF BOOT version display (BOOT VERSION) This option displays the BOOT versio n. Parameters: none. F/W version display (F/W VERSION) This option displays the engine firmwar e version. Parameters: none. Main PCA version display (MAIN PCA VER) This option displays the version number of the main PCA. Parameters: none. ICB board version[...]

Parameters: none . Heater H/W version display (HEATER HW VER) This option displays the heater hard ware version. Parameters: none . Heater F/W version display (HEATER FW VER) This option displays the heater firmware version. If t he heater cannot be recogn ized, "--.-" is displayed. Parameters: none . HEB board H/W version (HEB Version) T[...]

Factory default se tting (FACTORY DEFAULT) This option sets all parameter va lues to default factory settings. Parameters: none. 300 Chapter 14 Tell me about front panel menus ENWW Tell me about fr ont pane l menus[...]

15 Tell me about the heaters This chapter describes temperature control, the heater fro nt panel, parameter setup mod e operations, and error messages of the heater controller. ● The heaters ● Heater temperature settings ● Heater error messages The heaters The printer includes three hea ters for fixing and stabilizing the printed image on the[...]

WARNING! Never touch the heaters, as they can caus e burn s, and alway s take care w hen touching printer compon ents near the heaters. Heater temperature settings 1. Heater front pan el 2. Heater on/o ff and temperature setting keys 3. Preset temperature 4. Curr ent te mperat ure Heater temperatures ar e preset aut omatically for all media types. [...]

Heater preset temperature by medium The heater preset te mperature for each media type is listed below. Preset the heat er temperatu re accordin g to the media you use. Medium Media type Front Print Rear Print mode Glossy vinyl chloride Glossy 45°C 40°C 45°C 4-pass bidirectional Matte vinyl chloride Matte 45°C 40°C 45°C 4- pass bidirectional [...]

Flow of heater temperature setting 1. If you select the media type when load ing the media, the initial temperature value o f each heater for that media is set on the heater fron t panel: ● If the initial temperature value has been set, the heater turn s on but heating do es not start. ● If the initial temperatur e value is set to ** , the heat[...]

Status: Status of maintaining each heater temperature at the preset temperature on the heater front panel. Conditions: 1. If the heater ON/OFF setting on the heater front panel is set to ON and a print command is received. 2. Under condition (1) above, and the time specif ied by the delay time after the print end command was received. Maintaining t[...]

Front heater Print heater Rear heater Preset temperature AAA BBB CCC Current temperature XXX YYY ZZZ U stands for the temperature unit: C (Celsius) or F (Fahrenheit). The temperature is measured eve ry 5 seconds and refreshed. Display — heater on When each heater is heated, a p lus sign (+) is disp layed in place of the unit of e ach heater curre[...]

No. Item Item display (upper line) Parameters display (lower line) Description Initial value 2 Heat suspending time after printing DELAY TIME 00 to 30 MINUTES UNIT: minute 05 MINUTES 3 Standby heating time after completion of DELAY TIME STANDBY TIME 0, 30, 60, 90, 120, ENDLESS Unit: minutes 30 4 Version display VERSION FW=vv.r HW=vv.r Display only [...]

● Rear heater thermistor temper ature e rro r (-10 °C or less, 70 °C or more) ● Print heater thermistor temperature error (-10 °C or less, 70 °C or more) ● Front heater thermistor did not reach the preset temperat ure after 30 minutes ● Rear heater thermisto r did not rea ch th e prese t temperature after 30 minutes ● Print heater the[...]

16 Tell me about printer specifications ● Specifications ● Ecological specifications ENWW 309 Tell me about prin ter s p ecifications[...]

Specifications Item Specification / Function Print technology Piezo-electric inkjet printheads Resolution — High quality 720 dpi × 720 dpi Resolution — Standard 720 x 720 dpi Resolution — Fine draft 540 x 720 dpi Resolution — Draft 720 x 360 dpi Print speed 16m2/h with 4-pass printing (changes according to surrounding temperature and print[...]

Item Specification / Function Non-operating temperature/humidity range 5 to 35 °C / 10% to 80% RH or less (no condensing) Installation space 177 inches ( W) ×177 inches (D) × 67 inches (H) 4500 mm (W) × 2900 mm (D) × 1700 mm (H) Maintenance space 177 inches (W) ×177 inches (D) × 67 inches (H) 4500 mm (W) × 2900 mm (D) × 1700 mm (H) Ecologi[...]

312 Chapter 16 Tell me about printer specifications ENWW Tell me about pr inter s p ecifications[...]

17 Tell me about ordering supplies and accessories ● Ordering supplies ● Ordering media ● Ordering accessories ENWW 313 Tell me about order ing supplies and accessories[...]

Ordering supplies The following ink supplies can b e ordered for your pr inter. Table 17-1 Ink cartridges Cartridge Capacity (cm³) Par t number HP 790 Black 1000 CB271A HP 790 Cyan 1000 CB272A HP 790 Magenta 1000 CB273A HP 790 Yellow 1000 CB274A HP 790 Light Cyan 1000 CB275A HP 790 Light Magenta 1000 CB276A HP 790 Waste Ink Bottle — CB299A Table[...]

Table 17-3 HP Paper Name Part numb er Size HP Premium Scrim Banner Q8678A 36 in x 164 ft (914 mm x 50 m) HP Premium Scrim Banner Q8679A 54 in x 100 ft (1372 mm x 30.5 m) HP Universal Scrim Banner Q8680A 36 in x 164 ft (914 mm x 50 m) HP Universal Scrim Banner Q8681A 54 in x 100 ft (1372 mm x 30.5 m) HP Premium Self Adhesive Vinyl Q8682A 54 in x 150[...]

Name Product number HP Designjet 9000s/10000s Air Purifier System 220V Q6668C HP Designjet 9000s/10000s Air Purifier System 110V Q6668D HP Designjet High Speed Dryer - 104 in / 264 mm Q6694A Liner for HP Designjet 10000s Q6694A HP Designjet APS filter Q6679A 316 Chapter 17 Tell me about o rdering supplies and accessor ies ENWW Tell me about orderin[...]

18 Tell me about getting help ● HP Customer Care ● HP Designjet Online HP Customer Care As your strategic support p artner, we make it our busin ess to help keep your business running smoothly. HP Customer Care offers award-winning support to ensure you get the most from your HP Design jet. HP Customer Care provides comprehensive, proven supp o[...]

● Any special equipment or software you are using (fo r example, spoolers, networks, switch-boxes, modems, or special softwa re drivers). ● The cable you are using (by par t number) and whe re you purchased it. ● The type of interface used on your prin ter (FireWire, USB, or ne twork). ● The software name and version you are cu rrently usin[...]

Index A accessories ordering 315 ADJUST menu 295 adjustment patterns 2 16 adjustment patterns; printhead position 225 B back feed adjustment 228 C calibrate printe r 223 calibration media advance 289 cancel print jobs 77 cap cleaning, menu 292 characters, front pa nel 272 cleaning and maintenance consumables ordering 314 cleaning kits ordering 314 [...]

MEDIA REG menu 275 media tube flanges 60 media types default values 288 ordering 314 weights 314 widths 314 media types, manage 219 menu ADJUST 295 cap cleaning 292 FEED 293 INK 273 ink system opt 291 MEDIA 274 MEDIA REG 275 PH. MAIN 291 PRINTER 294 printhead height 292, 293 printhead recovery 293 SETUP 297 wash printheads 292 wiper cleaning 292 me[...]